English dropdown-ico

Grandstream Networks 386 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks 386, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Grandstream Networks 386 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks 386. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Grandstream Networks 386 should contain:
- informations concerning technical data of Grandstream Networks 386
- name of the manufacturer and a year of construction of the Grandstream Networks 386 item
- rules of operation, control and maintenance of the Grandstream Networks 386 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks 386 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks 386, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks 386.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Grandstream Networks 386 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    User Manual HandyTone-386 An alog Teleph on e Adaptor For Firmware Release Version 1.0.3 .44 Grandstream Networks, Inc . www.grandstream.com[...]

  • Page 2

    HandyTone-386 User Manual Grandstream Networks, Inc. 2 Table o f C ontents 1 W E LCOME ......... ...... ...... ...... ...... ......... ...... ...... ...... ......... ...... ...... ...... ...... ......... ...... ...... .... 4 2 INSTALLAT ION. ...... ...... ......... ...... ...... ...... ...... ......... ...... ...... ...... ......... ...... ...... .[...]

  • Page 3

    HandyTone-386 User Manual Grandstream Networks, Inc. 3 7.2 C ONFIG U RATION F ILE D O WNLOAD .......... ...... ...... ...... ...... ......... ...... ...... ...... ......... ..... 39 7.3 F IRM W ARE AN D C ONFI GURATI O N F IL E P R EFI X AN D P OSTFIX ....... ...... ...... ...... ......... .. 39 7.4 M ANAGI NG F IR MWAR E AN D C ONFIGU RA TION F IL[...]

  • Page 4

    HandyTone-386 User Manual Grandstream Networks, Inc. 4 1 Welcome Cong ra t ula tion s on becom ing an ow ner of HandyTon e -38 6. You made a n exce llen t ch oice and we hope y ou enjo y all of its ca pabilit ies. Grandstre am's Hand yTone-386 is an all-in -one V oIP inte grated a ccess dev ice that featu res superb audio qualit y , rich funct[...]

  • Page 5

    HandyTone-386 User Manual Grandstream Networks, Inc. 5 2 Installation HandyT one-3 86 Analog Teleph one Adaptor is an all-in- on e VoIP integ rated de vice de sig n ed to be a tot a l soluti on for ne tw orks p ro v iding VoIP ser vices . The Hand yTone-3 86 VoIP fu nction alities are av ailabl e via re gular analo g telephon es. The following phot[...]

  • Page 6

    HandyTone-386 User Manual Grandstream Networks, Inc. 6 HandyT one-3 86 has two FXS ports. The RJ-11 jack next to the LAN is called FXS port 2 and the RJ- 11 jack on the corn er is ca l l ed FXS po rt 1. The RJ-11 ja ck on the side on of the H andy Tone- 386 is a LINE por t or PS TN pass-th rough port. Each FXS port ca n have a separate SI P ac coun[...]

  • Page 7

    HandyTone-386 User Manual Grandstream Networks, Inc. 7 3 What is Included in the Package The H andy To n e-386 pack age conta ins: 1) One H andyT one-386 2) One universal power ad a pt or 3) One Ethern et cable 3.1 Safety Compliances The Ha ndy Tone-386 is co m pliant with variou s safety standards includ ing FCC/CE and C-tic k . Its power a da pto[...]

  • Page 8

    HandyTone-386 User Manual Grandstream Networks, Inc. 8 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (b oth client and ser ve r ), NTP, PPPoE, STUN , TF TP, etc . • Supports dual SI P accounts via dual FXS ports • Powerful digital signa l processing (DSP) to e nsure sup[...]

  • Page 9

    HandyTone-386 User Manual Grandstream Networks, Inc. 9 4.2 Hardw are Specifi catio n The table below li sts the h ardware sp ecificatio n of Hand yTone-386. Model HandyTone-386 LAN interface 1xRJ45 10Base -T FXS telephone port 2 x FXS PSTN Port 1x PSTN pa ss- through or life line port Button 1 LED Green and Red colo r Universal Switching Power Adap[...]

  • Page 10

    HandyTone-386 User Manual Grandstream Networks, Inc. 10 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyT one-3 86 has a stored voic e promp t menu for quick browsing and simple c onf iguration. Currently , the voice promp t menu and the L ED button is designed for FX S por t 1 ONLY. To enter this vo ice prompt me nu, simply press the bu[...]

  • Page 11

    HandyTone-386 User Manual Grandstream Networks, Inc. 11 NOTE: • Once the bu tton is pressed, it enters the v oice prompt main men u. If the button is pressed again, while it is already in the vo ic e prom pt menu, it jump s to “Direc t IP Call” option and a dial tone is p rompted • “*” shifts down to the next menu option • “#” ret[...]

  • Page 12

    HandyTone-386 User Manual Grandstream Networks, Inc. 12 To make a di rect IP call, fi rst pick u p the analog p hone or tu rn on th e speak erphone on the an alog phone, th e n acce ss the voice menu pr ompt by dia l “ ** * ” or press the button on the Handy Tone-28 6, and di als “47” t o access th e direct I P call m enu. User will h ear a[...]

  • Page 13

    HandyTone-386 User Manual Grandstream Networks, Inc. 13 • “ Enab le Call Feature” has to be set to “Yes” in web configuration pa ge. A can hold on to the ph one an d a wait one of the thre e following be ha vior s: • A quick con firma tion tone (tempor arily using th e call waitin g indication t one) followed b y a dial tone. This indic[...]

  • Page 14

    HandyTone-386 User Manual Grandstream Networks, Inc. 14 Bellcore st yle 3-wa y conference is also supported. To do this, user ne eds to ena ble “Use Bell-sty l e 3- way Conf eren ce” in F X S1 or FXS2 w eb c onfigu ration. Assuming that call part y A and B are in conversatio n . A wants to bring C in a conference: 1. A pre sses FLAS H (on the a[...]

  • Page 15

    HandyTone-386 User Manual Grandstream Networks, Inc. 15 *90 Busy Call Forward To use thi s feature, dial “*90 ”, wait fo r the dial to ne. Then dial the f orwa rd numbe r ended with #, wa it fo r dia l tone , hang up. *91 Cancel Busy Cal l Forward To c ance l “Busy C all F o rward”, dial “ *91” an d g et the d ial tone, then hang up *92[...]

  • Page 16

    HandyTone-386 User Manual Grandstream Networks, Inc. 16 Handy T one-4 86 fails to reg i ster Button flashe s e very 2 secon ds ( if SIP serv er is conf ig ured) Firmware Up gradin g Button flash es every 2 second s Device M alfunctions Red lig ht steady on GREEN LED mostl y indicates normal working s tatus Message Waiting Indication Button flashes [...]

  • Page 17

    HandyTone-386 User Manual Grandstream Networks, Inc. 17 6 Configuration Guide 6.1 Configuring HandyTone-386 LAN IP t hrough Voice Prompt 6.1 .1 DHCP Mode Fo llow section 5.1 with voice menu option 01 to ena ble H a ndyTone-3 86 to use DHCP. 6.1 .2 S TATIC IP Mode Fo llow section 5.1 with voic e menu option 01 to enable Handy Tone-386 to use STATI C[...]

  • Page 18

    HandyTone-386 User Manual Grandstream Networks, Inc. 18 Once this H TTP r equest is enter e d and sent from a W eb brow ser, the Handy Tone-386 will respo nd with the followin g log in screen: Grands tream Dev ice Config uration Password Lo g i n All Right s Reserved Grand stream Networks, I nc. 2005 The password is case se nsitiv e with maximum l [...]

  • Page 19

    HandyTone-386 User Manual Grandstream Networks, Inc. 19 Grands tream Dev ice Config uration STATU S BAS IC SE TTINGS ADVANC ED SETTINGS FXS POR T 1 FXS PORT2 MAC Address: 00.0B.82. 00.00 .0 0 IP Address: 192.16 8.1.109 Product Model: HT386 Sof tw a re V e rsi o n: Pro gram-- 1 .0.3.44 Boo tloader-- 1 .0.8.11 HTML-- 1.0.3.4 4 VOC-- 1 .0.0 .10 S y st[...]

  • Page 20

    HandyTone-386 User Manual Grandstream Networks, Inc. 20 Grands tream Dev ice Config uration STATU S BAS IC SE TTINGS ADVANC ED SETTINGS FXS POR T 1 FXS PORT2 End User Password: (purpo s el y not di s pl a yed fo r secu ri t y prot ecti on ) Web Por t: 80 (default fo r HTT P is 80 ) IP Addre ss: dynami cal ly ass igned vi a DHCP (d efaul t) or PP Po[...]

  • Page 21

    HandyTone-386 User Manual Grandstream Networks, Inc. 21 End User Password This contains the passw ord for en d us er to acce ss the We b Con figurati on Menu . User can put new password here. This field is case sensitive with maxi mu m of 2 5 ch ara cte rs Web Port This is the d evice’s internal H TTP serv er port . Default is 80 . IP Address - I[...]

  • Page 22

    HandyTone-386 User Manual Grandstream Networks, Inc. 22 Daylight Savin gs Time This parameter controls whether the displa yed time will be da y light savings time or not. If set to “Yes” and the Optional Rule is empty, then the displayed time will be 1 hour ahead o f normal time. The “Automatic Da ylight Saving Time Rule” shall have the fol[...]

  • Page 23

    HandyTone-386 User Manual Grandstream Networks, Inc. 23 6.2 .3 Adva n c e d C o nf i g ura ti o n and F XS por ts P a ra m et e rs To login to the Advanced Setting and F XS port configuration pages, administrator password is required. The default administrator password is “admin”. User c an change the administrato r passwo rd here. The password[...]

  • Page 24

    HandyTone-386 User Manual Grandstream Networks, Inc. 24 F irmware Key: (in Hexadec ima l Represen ta tio n) Onhoo k T hreshold: 800 m s F XS Imped ance: 600 Ohm (N orth A m er i c a) Caller ID Sch eme: Be llc o r e ( No r t h A m e r ic a ) Onhook V oltage: 36V Polarity Reversal: No Yes (reverse po larity upon c all establishm ent and termination) [...]

  • Page 25

    HandyTone-386 User Manual Grandstream Networks, Inc. 25 Firmware Serv er Path IP address or do main n ame of fir mware se rv er. Config Server Path IP address or do main n ame of confi gur atio n s erv er. Firmwar e File Prefix Default is blan k. If c onfigure d, Ha ndyT one-38 6 will request the firmware file with the prefix . This setting is usef[...]

  • Page 26

    HandyTone-386 User Manual Grandstream Networks, Inc. 26 Syslog Level Sele ct the ATA to r eport th e log level. Def ault is NONE. The l evel is eith er one of DEBUG, INF O, WARNI NG or ERROR. Sy slog messag es are sent based on the f ollowing eve nts: • produc t m od el/versio n o n boot up (INF O l evel) • NAT related info ( INFO level) • se[...]

  • Page 27

    HandyTone-386 User Manual Grandstream Networks, Inc. 27 Use r ID is phone number: No Yes SIP Regi stratio n: No Yes Unregister On R eboot: No Yes R egister Expiration: 60 (in minute s . defau lt 1 hour, m ax 45 day s) local SIP port: 5060 (default 5060) local RTP port : 50 04 (1024 -655 35, default 500 4) Use random port: No Yes D TMF Pay load Type[...]

  • Page 28

    HandyTone-386 User Manual Grandstream Networks, Inc. 28 TX: G723 rate: 6.3kbps en codin g rate 5. 3k bps enc oding ra t e iLBC frame size: 20ms 30ms iLBC payload type: 97 (b etween 96 and 127 , d efa ult is 97) Silence Suppressio n: No Yes F ax Mode: T.38 (Auto D e tect) Pass-Through E arly Dial: No Yes (use "Yes " only i f proxy supp ort[...]

  • Page 29

    HandyTone-386 User Manual Grandstream Networks, Inc. 29 • FXS Port 2 Pag e: Grands tream Dev ice Config uration STATU S BAS IC SE TTINGS ADVANC ED SETTINGS FXS POR T 1 FXS PORT2 SIP Server: si p. s i pserv e r2. com (e. g., sip. m ycompan y.com, or IP address) Outbo u nd P ro x y : (e.g ., p rox y .mypr ovider.c om, or IP ad dress, if a ny ) SIP [...]

  • Page 30

    HandyTone-386 User Manual Grandstream Networks, Inc. 30 Offhook Auto- D ial: (User ID/ext ension to dial automatically when offhook ) Proxy- R equire: Disable Call- W aiting: No Yes NA T Tra v er s a l (STUN): No Yes No Key Entry Tim eou t: 4 (in seco nds, defau lt is 4 second s) P referred Vo coder: (in listed order) choi ce 1: PC M U choi ce 2: P[...]

  • Page 31

    HandyTone-386 User Manual Grandstream Networks, Inc. 31 350 440 0 0 Dial T one 350 440 10 10 Recall Dial Tone 350 440 10 10 Message Waiting 350 440 10 10 Confirm a tion 440 480 200 400 A udible Ringing 480 620 50 50 Busy Tone 480 620 25 25 Reorde r Tone 1400 2600 10 10 Receiver o ffhoo k Volu me Amplification: TX 0d B def a ul t RX 0d B def a ul t [...]

  • Page 32

    HandyTone-386 User Manual Grandstream Networks, Inc. 32 Unregister On Reboot Defaul t is No. If set to Yes, the devi ce will firs t send registration reque st to indicate SIP registra to re move previous binding s. Register Ex piration This parameter allows the user to speci fy the time frequ enc y (in minutes) the HT386 will refresh its registrati[...]

  • Page 33

    HandyTone-386 User Manual Grandstream Networks, Inc. 33 NAT Travers al This parameter d efines w hether the HT386 NAT traversal mechanis m will be activated or not. If a ctivated (b y choosing “Yes”) and a STUN server is also specified, then the H T386 will behave according to the STUN client specific ation. Unde r this mode, the em bedded STUN[...]

  • Page 34

    HandyTone-386 User Manual Grandstream Networks, Inc. 34 Si le n ce Su pp res s i o n This con trols the si lence suppression/ VAD featur e of G723 and G72 9. If set to “Yes”, when a silenc e is detected, small quantit y of VAD packet s (instead of audio pack ets) w ill be sent during the peri od of no talk ing. If se t to “No”, this feature[...]

  • Page 35

    HandyTone-386 User Manual Grandstream Networks, Inc. 35 6.2 .4 S avin g the Configuration C h ange s Once a ch ange is mad e, u sers should clic k on the “Up date” butto n in t he Confi guration pa ge. Th e HandyT one-3 86 will then display the following scre en to conf irm that the changes h ave b een save d . Grands tream Dev ice Config urati[...]

  • Page 36

    HandyTone-386 User Manual Grandstream Networks, Inc. 36 Grands tream Dev ice Config uration The de vic e is reboo ting now... You ma y rel ogin b y clicki ng on t he li nk belo w in 30 second s. Click to relogin All Right s Reserved Grand stream Networks, I nc. 2004 At this point, the user c an re log in to the Handy Tone-386 a fter wa iting for ab[...]

  • Page 37

    HandyTone-386 User Manual Grandstream Networks, Inc. 37 7 Software Upgr ade Software upgrade can be done via e ither TFTP or HTTP . The corr e s p onding configuration se tting s are in the ADVANCED S ETTINGS configuration page. 7.1 Firmware Upgrade thr ough TFTP/HTTP To up grade via TFTP or HTTP, th e “Firmware Up grade and P rovisioni ng up gra[...]

  • Page 38

    HandyTone-386 User Manual Grandstream Networks, Inc. 38 7.2 Configuration File Downlo ad Grandstre am S IP Devi ce can be co nfi gured vi a Web Int erface as well as vi a Confi guration File throug h TFTP or HTTP. “C onfig Ser ver Path” is the TF TP or HTTP server path f or con figuration f ile. It needs to be set to a valid URL, either in FQDN[...]

  • Page 39

    HandyTone-386 User Manual Grandstream Networks, Inc. 39 8 Restore F actory Default Setting Warn in g !!! Restore the Factory Default Setti ng will DELETE all configuration information of the device. Please backup or print out all the settings before you approa ch to following steps. Gran dstream will not take any re sponsibility if you lose all the[...]

  • Page 40

    HandyTone-386 User Manual Grandstream Networks, Inc. 40 9 Glossary of Terms ADSL Asymmetric Dig i tal Subscriber L ine: Mo dems attache d to twiste d pair copper wiring that transm it from 1.5 Mb ps to 9 M bp s downstr eam (to the subsc r iber) an d f rom 16 kbps to 800 kbps up s t re am, de p end i n g on li ne di stanc e. AGC Automatic Gain Contr[...]

  • Page 41

    HandyTone-386 User Manual Grandstream Networks, Inc. 41 telephony. DECT covers wireless P BXs, telepoint, residential cordless telephones, wireless access to the public sw itched te lephon e network , Closed Use r Grou ps ( CUGs), Loc al Area Networks, and wirel ess local loop. Th e DECT Co mmon Interface r adio standard is a multicarr ier time di [...]

  • Page 42

    HandyTone-386 User Manual Grandstream Networks, Inc. 42 FXO Foreign e Xchan ge Office An FXO d evice can be a n analo g phone, ans werin g machine, fax , or an ythin g that handl es a call fro m the telephon e compan y like AT&T. Th ey should also oper ate the same way when connected to an FXS interface. An FXO int erface wi ll accept calls fro[...]

  • Page 43

    HandyTone-386 User Manual Grandstream Networks, Inc. 43 H.323 A sui te of standards fo r multimedi a conferen ces on tradition al packet-swit ched netwo rks. HTT P Hyper Text Tra nsfer Protocol; the Wo rld Wide Web protoco l that pe rform s the r e ques t an d retrieve functions of a s erver IP I nternet Proto col. A pack et- ba sed pro tocol for d[...]

  • Page 44

    HandyTone-386 User Manual Grandstream Networks, Inc. 44 OBP/ SBC Outbound P r oxy or an othe r name S e ssion Border Controlle r . A dev ic e used in VoIP network s . OBP/SBCs are p ut into the signaling and media path between calling and called party. The OBP/SBC acts as if it was the called VoIP phone and pl aces a second call to the called part [...]

  • Page 45

    HandyTone-386 User Manual Grandstream Networks, Inc. 45 design ed for voice tr a nsmission and uses few e r resource s and is considerably less complex tha n H.323. All Grandst ream prod ucts are SIP based STUN Simple T raversal of U DP over NATs, is a n etwork pr otoc o l allowing clients behind NA T (or multiple NATs) to find out its public addre[...]