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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks GXP-1200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Grandstream Networks GXP-1200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks GXP-1200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Grandstream Networks GXP-1200 should contain:
- informations concerning technical data of Grandstream Networks GXP-1200
- name of the manufacturer and a year of construction of the Grandstream Networks GXP-1200 item
- rules of operation, control and maintenance of the Grandstream Networks GXP-1200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks GXP-1200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks GXP-1200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks GXP-1200.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Grandstream Networks GXP-1200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1[...]
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Page 2
2 GXP-1200 IP Phone Quick Installation Guide WARNING: Please DO NOT power cycle the GXP-1200 when LED lights are flashing during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction. WARNING: use only the power adapter included in the GXP-1200 package. Using an alternative non- qualified power adapte[...]
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Page 3
3 4. The LCD will display provisio n ing or firmware upgrade in formation. Before continuing, wait for t he date/time icon to light up. 5. Using the phone embedded web server or keypad configuration menu, you can further configure the phone usi ng either a static IP or DHCP. Figure 1: Connectors on the bottom of the GXP-1200 Wall Mount GXP-1200 can[...]
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Page 4
4 Figure 3: Location of the fixed hangers on GXP-1200 To use the handset, pull out the tab (e xtension downward) from the handset cradle, rotate the tab and plug it back into the slot with the extension up to hold the handset. Figure 4: Placing tab for mounting phone to wall Configuring the GXP-1200 using a Web Browser 1. Ensure your phone is conne[...]
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Page 5
5 1. IP address, subnet mask and gat eway IP or available DHCP. 2. SIP server and/or Outbound Proxy FQDN or IP address. 3. User subscriber information: User ID, Authentication ID, Password (provided by your VoIP service provider). 4. GXP-1200 supports “Plug N Call” if your ITSP (Internet Telephony Service Provider) provides this autom atic prov[...]
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Page 6
6 Preference Displays user preference sub-menu, like ring tone, ring volume, customized XML idle screen or logo. Config Display configuration sub -menu, such as network, SIP account, audio codec, firmware upgrade path and method and Factory Reset function, etc. Factory Functions Extra diagnostic tools reside here. Reboot Makes the phone reboot itse[...]