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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks GXP2010, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks GXP2010. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Grandstream Networks GXP2010 should contain:
- informations concerning technical data of Grandstream Networks GXP2010
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- rules of operation, control and maintenance of the Grandstream Networks GXP2010 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks GXP2010 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks GXP2010, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks GXP2010.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Grandstream Networks, Inc., 1297 Beacon St., 2 nd Flr, Brookline, MA 02446 USA Tel: (617) 566-9300, FAX: (617) 249 -1987 www.grandstream.com GXP2010 Enterprise SIP Phone Quick Installation Guide Part Number: 418-02004-10 Document Version Number: 1.0 Last updated on April 1, 2008 1[...]
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Page 2
GXP2010 IP Phone Quick Installation Guide WARNING: Please DO NOT power cycle the GXP2010 w hen LE D lights are flashing during system boot up or firmware upgrade. You may corrupt firmware image s and cause the unit to malfunction. WARNING: Use only the power adapter incl uded in the GXP2010 package. Using an alternative non-qualified power adapter [...]
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Page 3
Wall Mount GXP2010 can be wall mounted. For prop er wall mounti ng please place the two wall-mount spa cers into the proper holes on the bottom of the GXP2010 as show b elo w : Figure 2: Attach the wall -mount spacers to the GXP2010 To position the phone on the wall, place two fixed hangers on the wall, hang the back of the phone on the fixed hange[...]
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Page 4
Figure 4: Placing tab for mounting phone to wall Configuring the GXP2010 using a Web Bro wser 1. If DHCP is enabled in your net work, t he phone’s IP address will be displayed. 2. Type the phone’s IP addre ss in yo u r PC browser. 3. The default administrator password is “ admin ”; the default end-user password is “ 123 ”. To configure [...]
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Page 5
Preference Displays user preference sub-menu, such as rin g tone , ring volume, customized XML idle screen or logo. Config Display configuration sub-m enu, such a s Network, SIP account, audio codec, firm ware upg rade path and method and Factory Reset function, etc. Factory Functions Extra diagnostic tools reside here. Reboot Makes the phone reboo[...]
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Page 6
Konformitätserklärung gemäß de m Gesetz über Funkanlagen und Telekommunikationsendeinrichtungen (FTEG ) und der Richtlinie 1999/5/EG (R&TTE) Declaration of Conformity in accordance with the Radio and Telecommunications Terminal Equipment Act (FTEG) and Direc tive 1999/5/EC (R&TTE Directive) Hersteller /Verantwortliche Person / The manu[...]
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Page 7
Harmonised standards applied... ndere Art und W eise (hierzu verwendete Standards/Spezifikationen) ... Other means of proving conformity with the essential requirements (s tandards/specifica tions used)... Schutzanforderungen in Bezug auf die elektroma gn. Verträglichkeit § 3 (1) 2, Artikel 3 (1) b)) Protection requirements concerning electrom ag[...]