Grandstream Networks GXW-410x manual

Grandstream Networks, Inc. Analog IP Gateway GXW-410x 4 or 8 FXO Ports w/Video Surveillance GXW-410x User’s Manual www.grandstream.com Firmware Version 1.0.0.53 support @grandstream.com[...]

TABLE OF CONTENTS GXW-410X USER MANUAL WELCOME ............................................................................................................................... ..................... 4 PACKAGING ............................................................................................................................... .............[...]

TABLE OF FIGURES GXW-410X USER MANUAL F IGURE 1: D IAGRAM OF GXW-410 X B ACK P ANEL ............................................................................................ 6 F IGURE 2: D IAGRAM OF GXW-410 X D ISPLAY P ANEL ........................................................................................ 7 F IGURE 3: F UNCTIONAL D IAGRAM[...]

W ELCOME Thank you for purcha sing the Grandstream GXW– 410x IP Analog FXO Gateway. Th e GXW–410x is a cost effective, easy to use and easy to configure IP communications solutio n for any business. The GXW–410x supports popu lar voice codecs and is d e signed for full SIP compatibility and i nteroperability with 3 rd party SIP providers, thu[...]

P ACKAGING Unpack and check all accessories. Equipment incl uded in the package: daptor AFETY C OM PLIANCES ant with various safety standards incl uding FCC/CE. Its power adaptor is reseller agreement with our reselle r customer. En d us er s shou ld con tac t the co mpan y ndstream Sales and Servi ce 1) One GXW-410x Unit 2) One universal power a 3[...]

C ONNECTING THE GXW-410 X F IGURE 1: D IAGRAM OF GXW-410 X B ACK P AN E L GXW-410x Power Supply FXO Ports LAN/WAN RJ-45 Ethernet Ports On/Off Switch VIDEO IN Jack T ABL E 1: D EFINITI ONS OF THE GXW C ONNECTO RS LAN (or PC) Connect your PC to this port. It will then be assigne d an IP address from your Router/DHCP Server. The GXW-410x acts a s a sw[...]

F IGURE 2: D IAGRAM OF GXW-410 X D ISPLA Y P AN E L GXW- 410x Display FXO port T ABL E 2: D EFINITI ONS OF THE GXW D ISPLAY P AN EL Power LED Indicates Power. Remain s ON when Power is co nnected and unit is turned ON. Ready LED Remains ON after boot-up. LAN LED Indicates LAN (or WAN) port activity PC LED Indicates PC (or LAN) port activity Video L[...]

A PPLICATION D ESCRIPTION A. IP PBX / SIP Server with GXW410x A SIP proxy server such as Asterisk or a SIP regi strar server can be deployed with the GXW-410x series. In this environment, the SIP server handles SIP registration and call control and the GXW-41 0x processes media conversion between I P and PSTN calls. There are 2 ways to configure GX[...]

versa. All you need to make sure i s that the 2 gatewa ys are able to locate each other (they should be on the same LAN or on Public IPs). GXW–400 X & GXW–410 X S CENARIO /T OLL - F REE C ALL IN G B ETWEEN L OC ATIONS Branch A - Boston, MA 4 employees In this diagram, configure the SIP Server field to be the IP Address of the other gateway [...]

For more information regarding this setu p, email Gra ndstream technical support at support@grandstream. com F EATURES GXW–410x is a next generation IP voi ce and video gatewa y that f eatures full interoperability with leading IP-PBXs, SoftSwitches and SIP pla tforms. The Gateway series offe rs superb voice and video quality, traditional telepho[...]

T ABL E 3: GXW-410 X S OFT WARE F EAT URE S GXW– 410x FX0 Analog Gate way Series IP settings GXW-4104: 4 ports; 4 SIP accounts w/ choice of 3 SIP Server profiles GXW-4108: 8 ports; 8 SIP accounts w/ choice of 3 SIP Server profiles Round-robin port scheduli ng to ensure available lines to access PSTN networks Telephone Interface FXO, RJ11 Network [...]

C ONFIGURA TI ON G UIDE C ONFIGURATION WITH W EB B ROWSER The GXW-410x has an em bedded Web server that wi ll respond to HTTP GET/POST requests. It also ha s embedded HTML pages that allow a u se r to configu re the IP phone through any common web bro wser. Examples of GUI interfaces can be download ed @ http://www.grandstream.co m/user_manuals/GUI[...]

E ND U SER C ONFIGURATION Once this HTTP request is entered and sent from a Web br owser, the GXW- 410x will respond with a login screen. There are two default passwords for the login page: User Level: Password: Webpages allowed: End User Level 123 Only Status and Basic Settings Administrator Level admin All pages can be browsed. F IGURE 4: S CREEN[...]

DHCP hostname This option specifies the name of the client. This field is optional but may be required by some Internet Servic e Providers. Default is blank. DHCP domain This option specifies the domain name that client should use when resolving hostnames via the Domain Name System. Default is blank. DHCP vendor class ID Used by clients and servers[...]

T ABL E 7: S TATUS P AGE D EFINITIONS Hardware Revision Hardware version number: Main Board, Interface Board MAC Address The device ID in HEX format. This i s a very important ID for ISP troubleshooting. IP Address This field shows WAN IP address of GXW-410x Product Model This field contains the prod uct model info (GXW4104 or GXW4108) Software Ver[...]

T ABL E 8: A DV ANCED C ONFIGUR ATION P AGE D EFINITION S Admin Password Administrator password. Only the administr ator can configure the “Advanced Settings” page. Password field is purposely left blank for security reasons. The maximum password length is 25 characters. G723 Rate G723 encoding rate (6.3kbps or 5.3kbps) Voice Frames per Tx This[...]

Firmware Upgrade & Provisioning This radio button will en able GXW-410x to do wnload firmware or configuration file through either TFTP or HTTP. Via TFTP Server If selected, the GXW410x will attempt to retrieve n ew configuration file or ne w code image from the specified TFTP serve r at boot time. It will make up to 5 attempts befo re timeout [...]

Syslog Level Select the A TA to report the log level. De fault is NONE. The level is one of DEBUG, INFO, WARNING or ER ROR. Syslog messages are sent based on the following events: 1. product model/version on boot up (INF O level) 2. NAT related info (INFO level) 3. sent or received SIP message (DEBUG level) 4. SIP message summa ry (INFO level) 5. i[...]

C ONFIGURING THE FXO C HANNELS Configuring the FXO chan nels on the GXW – 410x is an easy process. Follow the GUI interfaces. The Device Status page terms are defined in Table 9: FXO Lines Configuration Defini tions. An example of the Channel Dialing Configuration is sho wn in Figure 6. Please note the default is always config ured. The user has [...]

Stage Method Syntax - ch1-8:1; {all channels 1 to 8 are set to value 1 or 2} Stage method can be set to either 1 or 2. In simple words, if you need to make a direct PSTN call from a VOIP endpoint you should set this to 1. When you set it to 2, you will first dial one o f the VOIP channel accounts from the VOIP endpoint, this will result in getting [...]

T ABL E 10: C HANNEL S P AG E D EFINITIONS Note – The channels here are ba sically SIP endpoints that will act as clients registering to the SIP Server configured under the a ppropriate Profile page. Channels It should be set same a s the channel number (i.e 1, 2..4 or 8 depending on number of FXO ports). It is NOT the same as SIP Account ID. SIP[...]

DTMF Method This paramet er specifies the mech anism to transmit DTMF digit s. There are7 modes supporte d: in audio which means DTMF is com bined in audio signal (not very reliable wit h low bit-rate codec), via RTP (RFC2833), or via SIP INFO. Multiple DTMF transmission schemas can be selected. 1 – in-audio 2 – RFC2833 3 – in-audio and RFC28[...]

D IA L P LAN The Dial Plan feature impl emented is applicable for VOIP to PSTN calls only. You may con figure a dial plan based on the following gramm ar:- 1. Accept Digits: 1,2, 3,4,5,6,7,8,9,0,*,# 2. Grammar: x - any digit from 0-9; xx+ - at least 2 digit number; ^ - exclude; [3-5] - any digit of 3, 4, or 5; [147] - any digit 1, 4, or 7; <2=01[...]

SIP Registration This parame ter controls whether the GXW-410x needs to send REGISTER messages to the SIP Server. T he default setting is “Y es”. Unregister on Reboot Default is No. If set to yes, the SIP user’s registration informat ion will be cleared on reboot. Register Expiration This parameter allows the user to spec ify the time frequen[...]

Force INVITE Session Timer can b e refreshed using INVITE method or UPDAT E method. Select “Yes” to use INVITE method to refresh the session timer. Enable 100rel The use of the PRACK (Provisional Acknowledgment ) method enables reliability to be offered to SIP provision al responses (1xx se ries). This is v ery important if PSTN inter-networkin[...]

S AVI N G T H E C ONFIGUR ATION C HANG ES Once a change is made, press the “Update” button in the Configuration Menu. The GXW-410x will display the following screen to confirm that the chang es have been saved. To activate chang es, reboot or power cycle the GXW-410x after all change s a re made. F IGURE 5: S CREEN - SHOT OF S AVE C ONFIGURA TI[...]

V IDEO S UR VEILLANCE The GXW-410x can be used with an Analog Surveillanc e CCD Camera to perform video surveillance function. This application sho uld be used in a LAN environme nt or when both sides have public IP address. V IDEO S URVEILL ANCE P ROCEDURES ¾ Gateway side: 1. In the ADVANCED SETTING page, find the fo llowi ng field and change fro[...]

F IGURE 7: S CREEN - SHOT OF V IDEO S URVEILLANCE * * PC client side running VLC a s monito ring statio n Grandstream Networks, Inc. GXW-410 x User Manual Page 28 of 37 Firmware 1.0.0.53 Updated: 04/2007[...]

F IRMW ARE U PGRADE Our latest official release can be downl o aded from: http://www.grandstream.com/y-firmwa re.htm . Firmware (or software) upgrade s can be done eith er via TFTP or HTTP. The correspon ding configuration settings are on the configuration pag e. End users should NOT touch the con figuration settings that are useful for ITSPs. To u[...]

U PGRADE THROUG H TFTP To upgrade firmware via TFTP, set th e field “Firmware Upgrade an d Provisioning: Upgrade V ia” to TFTP. The TFTP server can be configured in ei ther IP address format or FQDN. To configure the TFTP server via the We b config uration interface, follow these five steps: 1. Open your browser to input the IP address of the G[...]

R ESTORE F ACT OR Y D EF AUL T S ETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before y ou approach to follo wing steps. Gran dstream will not take any responsibility if you lose all the par ameters of se tting and cannot connect t o your VoI[...]

Examples of GXW-410x Configurations A PPLICATION O NE : GXW CONNECTED WITH AN IP-PBX OR SIP S ERVER Scenario : A business with a t raditional phone system (with or without broadband access) and an IP PBX or SIP Servers connecting to an Inter net Telephone Service Provider (ITSP). A PPLICATION T WO : GXW TO E XTEND A T RA DIT IONA L PBX S CENARIO Sc[...]

A PPLICATION T HREE : GXW CONNECTE D WITH AN IP-PBX OR SIP S ERVER A ND V IDEO S URVEILLANCE red for PPLICATION F OUR : U SING A GXW FOR P URE IP- IP C OMMUNICATION C ONFIGURATION configuration, where Scenario: The GXW-410x offers an additional video surveill ance port which can be configu surveillance. It is the only small business analog ga teway[...]

G LOSSAR Y OF T ERMS ADSL Asymmetric Digital Subscri ber Line: Modems attach ed to twiste d pair copper wirin g that transmit from 1.5 to 9 Mbps downstream (to s criber) a nd from 16 kb ps to 8 ps upstream, dependin e distance. AGC Automatic Gain Control is an electronic Mbps the sub 00 kb g on lin system found in many types o f devices. Its purpos[...]

FQDN Fully Qualified Domain Name. A FQDN consists of a ho st and domain name, in cluding top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, Grandstream is the seco nd-level domain, and and.com is the top level domain. FXO Foreign eXchange Office. An FXO device c an be an analog phone, answe ring ma[...]

MTU A Maximum Transmissi on Unit (MTU) is the la rgest size packet or frame , specified i n octet s (eight- net. The maximum for thernet is 1500 byte. AT Network Address Translation bit bytes), that can be sent in a packet- or frame- b ased network such as the Inter E N NTP Network Time Protocol, a protocol to exchange and synchronize time over net[...]

UDP User Datagram Protocol (UDP ) is one of the core proto cols of the Internet protocol suite . Using UDP, programs on networ ked computer s can send short messages known as datagrams to one another. DP does not provide the reliabilit y and ordering guarantees that TCP U does; datagrams may arrive out of tection or Voice Activi ty Detector is an a[...]