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Grandstream Networks GXW40XX manual

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Table of contents for the manual

  • Page 1

    GX W 40XX User Manual w ww.grandstrea m.com Firmware Vers ion 1.0. 4.2 support@grands tream.com Grands tream Netw orks, Inc. Analog I P Gatewa y GX W40XX 4, 8 or 24 FXS Ports[...]

  • Page 2

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 2 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 T ABLE OF C ONTE NTS GXW 40X X User Manual WELCO ME .................................................................................................................................................... 4 G ATEW AY GXW40XX O VERVIE W .........[...]

  • Page 3

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 3 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 T ABLE OF F IGU RES GXW40XX U ser M anual Figu re 1: Diag ram of GX W4004 - 8 and GXW40 24 Back Panel ................................................................................... 5 Figure 2: Diagram of GXW40 04 - 8 and G XW4024 Displ [...]

  • Page 4

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 4 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 W ELCOME Thank y ou f or purchasing t he Grandstr eam G XW 40XX Analog FX S IP Gatewa y. The G XW 4 0X X off er s an eas y to manage, eas y to configur e IP comm unications s olution f or an y business with virtu al and/or branch locat ions.[...]

  • Page 5

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 5 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 C ONNECT YOUR GXW40XX G AT E W AY Connect in g the GXW 40XX gate way is eas y. Before you begin, pl ease ver ify the conten ts of the GXW 40X X package. E QUIPMENT P ACKAG IN G Unpack and check all acces sories. Equi pment inc lude s : • o[...]

  • Page 6

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 6 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 L AN P ort T AB L E 1: D EF INITION S OF TH E GXW C ONNECTORS LAN Connect th e LAN port w ith an Ethernet cable to y our PC. WAN Connect to the internal LAN netw ork or router . RESET Factory Re set button. P ress f or 7 sec onds t o res et [...]

  • Page 7

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 7 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Power LED Indicates P ower. Rem ains ON w hen Pow er is connected a nd turned ON . Ready LED Remains ON after boot - up. Console Turns ON when Console por t is be ing used. LAN LE D Indica tes LAN ( or WAN) port activ ity WAN LED Indicates P[...]

  • Page 8

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 8 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 GXW40 XX F EATURES The GXW 40 00 series is a next generation IP vo ice gatewa y that is interoper able an d compatib le with leading I P - PBXs, Softs witches and SIP p latforms . The G XW 4 0 00 s eries FXS gate way is aut o - configurab le[...]

  • Page 9

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 9 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 G.726 pr ovides propr ietary VAD, CN G, and signal power esti mation , Voic e Play Out un it (reorder ing, fixed and adaptive j itter buffer, clock synchroniz ation), AGC (automati c gain cont rol), Status output, Dec oder controll ing via v[...]

  • Page 10

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 10 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 H ARDW AR E S PECIFICATION The hard ware specif ication s of the GXW FXS s eries are deta iled in T able 4. T AB L E 4: H A RDW A RE S PE CIFICATION OF GXW 40XX SERIES G AT E W AY S GXW4004 GXW4008 G XW4024 Ports 4 FXS Por ts 8 FXS P orts 2[...]

  • Page 11

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 11 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 B ASIC O PERATIONS U NDERST A NDING GXW V OI CE P ROM PTS GXW 40X X has a bui lt - in voice pr ompt m enu for sim ple devic e c onfigurati on. To ent er the voice pr ompt menu, p ress ** * on the standar d analog ph one conn ected to any FX[...]

  • Page 12

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 12 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Enter M AC address to r estore factor y defau lt setting (See Restore Fact ory Default Settin g section) “Invalid E ntry” Automati cally return s to Main Menu Five Succ ess Tips when using the Voice Prompt 1. “*” shif ts down to th [...]

  • Page 13

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 13 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Destinati on ports c an be sp ecified b y using “ * ” ( encoding f or “:”) followed b y the port num ber. Examples: a) If the tar get IP ad dress is 1 92.168.0. 160, the d ialing c onvention is *47 or Voice Prompt with option 47, th[...]

  • Page 14

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 14 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 2. Caller A then dials Caller C’ s num ber followed b y # (or w ait for 4 seco nds). 3. If Caller C ans wers the ca ll, Caller A and Ca ller C are in con versation. T hen A can han g up to complete tr ansfer . 4. If Caller C does not answ[...]

  • Page 15

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 15 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 FXS Port #1: SIP Us erID a nd Authent icate ID ent ered, Hunt ing grou p set to " Act ive " FXS Port #2: SIP Us erID a nd Authent icate ID lef t blank , Hunting Gro up set to " 1 " FXS Port #3: SIP Us erID a nd Authent i[...]

  • Page 16

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 16 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 On the GXW 4024 inter - port c alling is achieved b y diali ng *** and 7 plus two extra digits corres ponding to the port num ber. For exam ple the user c onnected to port 1 can be reache d by dialing *** an d 701; the user connec ted to po[...]

  • Page 17

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 17 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 C ALL F EATURES GXW 40X X supports the tra ditional t elephon y features available in a PBX as well as add itional advanced telephon y features. T AB L E 6: C A LL F E ATURES T AB L E (S T AR C ODE ) Ke y C all Features *02 Forcing a Cod ec[...]

  • Page 18

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 18 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 C ONFIGUR ATION G UIDE C ONFIGU RING GXW40XX V I A V OICE P ROMP T DHCP M ODE Select voic e menu o ption 0 1 to enable GXW 40XX to us e DHCP. S T AT I C IP M ODE Select vo ic e menu option 01 to e nable GXW 40X X to us e STATI C IP m ode, t[...]

  • Page 19

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 19 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 NOTE : • WAN side HTTP access is disabled by default for security reason s . You can enable HTTP access on the configuration page by setting “ WAN side H TTP acce ss ” to be YES . • Initial access to the configuration pages is alway[...]

  • Page 20

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 20 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Prefer red VOC ODER ( Cod ec) The G XW 40XX supports a broad range of voice cod ecs. Un der Prof ile web p ages, choos e your pref erre d order of dif ferent c odecs: • PCMU/A (or G 711µ/ a) • G729 A/B/E • G723 • G726 (16/24/ 32/40[...]

  • Page 21

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 21 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 DHCP hostna m e This option specifi es the na me of the client. This f ield is opti ona l but ma y be required by some Int ernet Ser vice Provider s. Default i s blank . DHCP domain Thi s option sp ecifies t he domain name that client shoul[...]

  • Page 22

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 22 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Reply to ICMP on WAN po rt If set to “Y es”, the GXW 4 0 X X will respond to the PING . D ef ault is No . “Yes” setti ng may ma ke the gat eway v ulnerable to a Denial of Se rvic e attack. Note: This op tion is not pr esent on GXW4 [...]

  • Page 23

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 23 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 PPPoE Link Up Shows w hether the PPPoE connection is running if connect ed to DSL mod em. NAT Shows ty pe of NAT the GX W 40XX is con nected to v ia its W AN por t. It is ba sed on STUN protocol. Port Status Displays rel evant infor mation [...]

  • Page 24

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 24 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Via TFTP Ser ver Thi s i s the IP addre ss of the configured T FTP serv er. If selected and it is non - zero or not blank, t he GX W 40XX retrieves the new configurat ion file or new code image from the s pecified T FTP server at boot time.[...]

  • Page 25

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 25 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Firmwa re Key For firmw are encryption. It should be 32 - digit in Hex adecimal R epresentatio n. End user should keep it blank. SSL Certificate The GX W 40XX series su pports SIP ov er TLS. It has built - i n priv ate key and SSL certifica[...]

  • Page 26

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 26 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Lifeline Mode Life line fea ture ens ures user can place/re ceive a PST N call in an emergency si tuati on. 1. If set to “ Auto ”, in case of power lo ss or loss of S IP registrat ion, th e PSTN line will be seamlessly connect ed to ana[...]

  • Page 27

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 27 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Secondary R AD I U S Au t h Port Secondary Radius serv er authenti cation port . Default v alue is 18 12 Secondary RAD I U S Ac c t Port Secondary Radius serv er acco unting port. D efault va lue is 1813 Seconda ry Radius Server Secret Spec[...]

  • Page 28

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 28 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Hunting Group This feat ure enable s the gat eway to regist er all existing FXS ports with th e same phone number. Each incomin g call will be routed t o first av ailable port in r ound robin mode. User m ay configure a ll ports as memb ers[...]

  • Page 29

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 29 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 T AB L E 11: P ROFI LE SE TTING S Profile Active When set t o Yes the SIP Profile is activated. Primary SIP Server Primary SIP Server ’s IP addre ss or Domain name provi ded by VoIP service pr ovider. Failo ver SIP Server Failover SIP Ser[...]

  • Page 30

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 30 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Local SIP por t Defines th e local SIP port the G XW 4 0 XX will listen and transmit. The default value for Profile 1 is 50 60 and 6060 for Profile 2. Local RTP Po rt Def ines the loc al RTP - RTCP port pair the G XW 40 XX will l ist en and[...]

  • Page 31

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 31 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Use NAT IP NAT IP address used in S IP/ SDP messag e. Def ault is bla nk. Distinctive Ringto ne Custom Ring Tone 1 to 3 w ith associ ate Caller ID: when se lected, if Ca ller ID is configure d, then the d evice wil l ONLY uses t his ring to[...]

  • Page 32

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 32 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Early Dial Default i s No . U se only if prox y supports 4 84 respon se. Thi s parameter contro ls whether the phone w ill send an early INVI TE each ti me a key is pressed w hen a user dials a num ber. If set t o “Yes”, an INVITE is se[...]

  • Page 33

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 33 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Subscribe for MWI Default is No . When set to “Y es” a SUBSCRI BE for Message W ait ing Indicatio n will be sent periodi cal ly. Send Anony mous If this parame ter is set to “Y es”, the “Fr om” hea der along w ith Privacy and P_[...]

  • Page 34

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 34 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 iLBC Pay load type Default v alue is 97 . Define s payload ty pe for iLBC . The v alid range i s betw een 96 and 127. AAL 2 - G726 - 16 Pay load t y pe Default value is 100 . Range is from 96 to 127. AAL 2 - G726 - 24 Pay load t y pe Defaul[...]

  • Page 35

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 35 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 Hook Flash tim ing Time per iod when th e cradle is pressed (Hook Fla sh) to simulate FLA SH. To pr event unwanted ac tivation of t he Flash/Ho ld and automat ic phone r ing - bac k, a djust this time value. On Hook Timi ng On - hook timing[...]

  • Page 36

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 36 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 S OFTWARE U PGRA DE Software upgrade can be do ne via either T FTP or HT TP /HT TPS . T he corre sponding c onfigur ation settings are in the ADVANCED SETT INGS conf iguration pag e. Firm ware Upgrade t hrough T FTP/HTT P /HT TP S To upgrad[...]

  • Page 37

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 37 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 3. TFT P ser ver's s ec urit y settings s hou ld be ch ang ed f rom "Rec ei ve On l y" to "T r ans m it Onl y" for the firm ware upgrade. 4. Configure the Firm ware Se rver Path with the IP ad dres s of the PC 5. Up[...]

  • Page 38

    Grandstr eam Networ ks, Inc. GXW40XX User Ma n u al Page 38 of 38 Firmware 1.0 . 4.2 Last Updat ed: 06 /20 11 R ESTORE F ACT OR Y D EFAULT S ETTING WARNING! Restor ing t he Fac tor y Default Sett ing will DEL ET E all configur at ion i n f orm ation of the phon e. Please BACKUP or PRINT out all the s ettings b efore you approac h to fol lowing s te[...]