Grandstream Networks GXW410X manual

Grandstream Networks, Inc. Analog IP Gateway GXW410x 4 or 8 FXO Ports w/Video Surveillance GXW410x User Manual www.grandstream.com Firmware Version 1.3.1.6 support@grandstream.com[...]

TABLE OF CONTENTS GXW410X USER MANUAL WELCOME ......................................................................................................................................... ... ... ..5 Gateway GXW410x Overview.............................................................................................................. ... ... ... ... ...[...]

TABLE OF FIGURES GXW410X USER MANUAL FIGURE 1: D IAGRAM OF GXW 410X BAC K PANEL................................................................................6 FIGURE 2: DIAGRAM OF GXW410X DISPLAY PANEL................ ............... ............... ..... .. ... .. ... .. ... .. ... .. .7 FIGURE 7: SC REEN-SHOT OF VIDEO SURV EILLANCE* ...........[...]

GUI INTERFACES GXW410X USER MANUAL http://www.grandstream.com/support/gxw_series/gxw410x/documents/gxw410x_gui.zip 1. S CREENSHOT OF A DVANCED S ETTINGS C ONFIGURATION P AGE 2. S CREENSHOT OF B ASIC S ETTINGS C ONFIGURATION P AGE 3. S CREENSHOT OF C HANNELS C ONFIGURATION P AGE 4. S CREENSHOT OF FXO L INES C ONFIGURATION P AGE 5. S CREENSHOT OF P R[...]

W EL COM E Thank you for purchasing the Grandstream GXW410x IP Analog FXO Gateway. The GXW410x is a cost effective, easy to use and easy to configure IP communications solution for any business. The GXW410x gateway supports popular voice codecs and is designed for full SIP compatibility a nd interoperability with party SIP providers, thus enabling [...]

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. P A CKA GI NG Unpack and check all accessories. Equipment included in the package: 1) One GXW410x Unit 2) One universal power adapter 3) One E[...]

F IGURE 2: D IAGRAM O F GXW4 10 X D ISPLA Y P ANEL T ABLE 2: D EFINITIONS OF T HE GXW D ISPLAY P ANEL Power LED Indicates Power. Remains ON when Power is connected and unit is turned ON. Ready LED Remains ON after boot-up. LAN LED Indicates LAN (or WAN) port activity PC LED Indicates PC (or LAN) port activity Video LED Remains solid green on boot-u[...]

A PPLIC A TION D ESCRIPTION A. IP PBX / SIP Server with GXW410x A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW410x series gateway. In this environment, the SIP server h andles SIP registration and call co ntrol and the GXW410x processes media conversion between IP and PSTN calls. There are 2 ways to confi[...]

B. FXS Gateway with GXW410x [No SIP Server required] Alternatively, the GXW410x g ateway can be u sed without a SIP Server. It can be used in conjunction with an FXS Gateway (Ex. GXW400x) and calls can still b e o riginated from the IP network and terminated on the PSTN network and vice versa. All you need to make sure is that both gateways a re ab[...]

FXS AND FXO G ATEWAY C ONFIGURATION E XAMPLE GXW400 X G ATEWAY GXW410 X G A TEWAY Profile 1 SIP Server - Set it to IP Address of GXW410x SIP Registration - No Outgoing Call without Registration - Yes NAT traversal – No Advanced Settings STUN Server - Blank Use Random Port - No Advanced Settings STUN Server - Blank FXO lines Wait for Dial Tone - Y[...]

F EA TURES The GXW410x is a next generation IP voice and video gateway that features full interoperability with leading IP-PBXs, Soft-switches and SIP p latforms. The GXW410x series gateways offer supe rb voice and video quality, traditional telephony functionality, simple configuration, feature-rich functionality and an additional video port that [...]

T ABLE 3: GXW410 X S OFTWARE F EATURES GXW410x FX0 Analog Gateway Series IP settings GXW4104: 4 ports; 4 SIP accounts w/ choice of 3 SIP Server profiles GXW4108: 8 ports; 8 SIP accounts w/ choice of 3 SIP Server profiles Round-robin port scheduling to ensure available lines to access PSTN networks Telephone Interface FXO, RJ11 Network Interface Two[...]

C ONFIGUR A TION G UIDE C ONFIGURA TION WITH W EB B ROWSER The GXW410x g ateways have an embedded Web server t hat will allow a user to configure the IP phone through any web browser. Examples of GUI interfaces can be downloaded @ http://www.grandstream.com/support/gxw_series/gxw410x/documents/gxw410x_gui.zip A CCESSING THE W EB C ONFIGURATION M EN[...]

After login, the following page is the Basic Configuration page, explained in detail in Table 6: Web Log-in Definition . T ABLE 6: W EB L OG - IN D EFINITIONS (B ASIC S ETTINGS P AGE ) Web Access Select HTTP or secure HTTPS protocol for Web Access Web Port By default, HTTP uses port 80 and HTTPS uses port 443. This field is for customizable web por[...]

Daylight Savings Time This parameter controls whether the displayed time will be daylight savings time or not. If set to “Yes” and the Optional Rule is empty, then the displayed time will be 1 hour ahead of normal time. The “Automatic Daylight Saving Time Rule” shall have the following syntax: start-time;end-time;saving Both start-time and [...]

FXO Line Connected This field will give the status of each physical FXO Line connected to the Gateway. It will update the status regularly. Yes - Connected and Idle Busy - Connected and Busy No - Not connected Additionally it will also provide real time Caller ID information of Incoming as well as Outgoing calls. PPPoE Link Up This field shows whet[...]

A D VANC ED U SER S ETTINGS A DVANCED U SER C ONFIGURATION The end-user needs to login to the advanced user configuration page the same way as for the basic configuration page. Advanced User configuration includes the end-user configuration and advanced configurations including: SIP configuration, Codec selection, NAT Traversal Setting and other mi[...]

STUN Server IP address or Domain name of the STUN (Simple Traversal of UDP through NATs) server. Firmware Upgrade & Provisioning This radio button will enable GXW410x to download firmware or configuration file through either TFTP or HTTP. Via TFTP Server If selected, the GXW410x will attempt to retrieve new configuration file or new code image [...]

DTMF Payload Type This parameter sets the payload type for DTMF using RFC2833. Default is 101. Syslog Server The IP address or URL of System log server. This feature is especially useful for ITSP (Internet Telephone Service Provider) Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ER[...]

C ONFIGURING THE FX O C HANNELS Configuring the FXO channels on the GXW410x gateway is an easy p rocess. Follow the GUI interfaces. The Device Statu s page terms are defined in Table 9 : FXO Lines Configuration Definitions. An example of the Channel Dialing Configuration is shown in Figure 6. Please note the default is always configured. The user h[...]

Wait for Dial-tone Default is No. When set to Yes, the gateway will recognize dial-tone from the Central Office (CO) before it completes a call. If you can’t make an outbound call, set this is Yes . if this is set to Yes make sure you have configured the dial tone settings correctly in the Channels tab and that there is not any major noise interf[...]

Caller ID Scheme The GXW410x supports 5 different types of schemes: 1. Bellcore (US standard) 2. ETSI-FSK during ringing 3. ETSI-FSK prior to ringing with DTAS 4. ETSI-FSK prior to ringing with LR 5. ETSI-FSK prior to ringing with PR 6. ETSI-DTMF during ringing 7. ETSI-DTMF prior to ringing with DTAS 8. ETSI-DTMF prior to ringing with PR 9. ETSI-DT[...]

T ABLE 10: FXO LINE TEST TAB DEFINITIONS Note : The user can only test the parameters for only one of the PSTN lines at the same time. In all cases please enter the telephone numbers as if the lines were to dial each other locally. For the AC Impedance Test we only need to select the line to be tested by clicking on the AC impedance box correspondi[...]

Apply test results automatically Default is No. If selected on Yes, then all the results from the test will be applied automatically. If you select No you will have to monitor the Syslog output. This is only reserved for very advanced users. Apply test results to all ports Default is No. If selected on Yes, then all the test results will be applied[...]

Echo Cancellation When set to Y, Echo cancellation is enabled. Channel specific Setting Channel specific settings mentioned below. DTMF Method This parameter specifies the mechanism to transmit DTMF digits. There are7 modes supported: in audio which means DTMF is combined in audio signal (not very reliable with low bit-rate codec), via RTP (RFC2833[...]

T ABLE 12: C HANNELS P AGE D EFINITIONS Dial Plan The Dial Plan feature implemented is applicable for VOIP to PSTN calls only. You may configure a dial plan based on the following grammar: 1. Accept Digits: 1,2,3,4,5,6,7,8,9,0,*,#,A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9; xx+ - at least 2 digit number; xx. - at least 2 digit number; ^ - e[...]

SIP Server SIP Server’s IP address or Domain name provided by VoIP service provider. Outbound Proxy IP address or Domain name of Outbound Proxy, or Media Gateway, or Session Border Controller. Used by GXW410x for firewall or NAT penetration in different network environments. If symmetric NAT is detected, STUN will not work and ONLY outbound proxy[...]

Force Timer If selecting “Yes” the phone will use session timer even if the remote party does not support this feature. Selecting “No” will allow the phone to enable session timer only when the remote party support this feature. To turn off Session Timer, select “No” for Caller Request Timer, Callee Request Timer, and Force Timer. UAC S[...]

V IDEO S UR VEILLANCE The GXW410x gateway can be used with an Analog Surveillance CCD Camera to perform video surveillance function. This application should be used in a LAN environment or when both sides have public IP address. V IDEO S URVEILLANCE P ROCEDURES  Gateway side: 1. In the ADVANCED SETTING page, find t he following field and change [...]

F IGURE 7 : S CREEN - SHOT OF V IDEO S URVEILLANCE * * PC client side running VLC as monitoring station[...]

F IRMW ARE U PGRA DE Our latest official release can be downloaded from: http://www.grandstream.com/firmware.html . Firmware (or software) upgrades can be done either via TFTP o r HTTP. The corresponding configuration settings are on the co nfiguration page. End-users should NOT modify the configuration settings that are useful for ITSPs. To upgrad[...]

Firmware upgrade process may take as long as 20 minutes over the Internet, or just 20 + seconds if it is performed on a LAN. Grandstream recommends conducting firmware upgrades in a controlled LAN environment if possible. D OWNLOAD TFTP S ERVER For users who do n ot have a local TFTP se rver, Grandstream provides a NAT-friendly TFTP server on the p[...]

R EST ORE F A CTO RY D EF A UL T S ETT IN G WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the setting s before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and ca nnot connect to your VoI[...]

Examples of GXW4 10x Configurations A PPLIC ATI ON O NE : GXW CONNECTED WITH AN IP-PBX OR SIP S ERVER Scenario : A business with a traditional phone system (with or without broadband access) and an IP PBX or SIP Servers connecting to an Internet Telephone Service Provider (ITSP). A PPLIC ATI ON T WO : GXW TO E XTEND A T RADITION AL PBX S CENARIO Sc[...]

A PPLIC ATI ON T HREE : GXW CONNECTED WITH AN IP-PBX OR SIP S ERVER AND V IDEO S UR VEI LLANCE Scenario: The GXW410x offers an additional video surveillance port which can be configured for surveillance. It is the only small business analog gateway that offers this security feature. Company A - Boston, MA 6 employees Any branch, anywhere Internet I[...]

A PPLIC ATI ON F OUR : U SING A GXW FOR P URE IP- IP C OMMUNICA TION C ONFIGURA TION Scenario Four: The GXW410x offers an IP to IP p ure IP Communications System configuration, where all locations use IP phones. Branch A – Boston, MA 6 employees Branch B – Denver, CO 4 employees Internet Internet Cloud Cloud IPPBX or SIP Server Grandstream IP P[...]