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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks GXW4104, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks GXW4104. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Grandstream Networks GXW4104 should contain:
- informations concerning technical data of Grandstream Networks GXW4104
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks GXW4104 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks GXW4104, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks GXW4104.
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Innov a tive I P V oice & V ideo . www.grandstream.com info@grandstream.com GXW-410x Quick Instal l Guide Grandstream Analog IP Gateway GXW410x Quick Installation Guide SW version 1.0.0.27 WARNING: Please DO NOT power cycle the GXW410x when LED lights are flas hing during system boot up or firmware upgrade. You may corrupt firmware images and c[...]
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Page 2
Innov a tive I P V oice & V ideo . www.grandstream.com info@grandstream.com GXW-410x Quick Instal l Guide 6 – SIP Info and RFC2833 7 – in-audio, RFC2833, and SIP Info VoIPon Solutions www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0) 1245 600560[...]
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Page 3
Innov a tive I P V oice & V ideo . www.grandstream.com info@grandstream.com GXW-410x Quick Instal l Guide QUICK INSTALLATION AND CONFIGURATION APPLICATION DESCRIPTION GXW410x series can be deployed in the following enterprise topology: Package and Installation • Unpack and check all accessories included: • one 12V universal power adapter, ?[...]
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Page 4
Innov a tive I P V oice & V ideo . www.grandstream.com info@grandstream.com GXW-410x Quick Instal l Guide The GXW410x can be configured to work with a variety of SIP server features and traditional PBX on PSTN networks, with a differ ent SIP server on each physical port. Each port may have its own voice setting, dialing sett ings, PSTN terminat[...]
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Page 5
Innov a tive I P V oice & V ideo . www.grandstream.com info@grandstream.com GXW-410x Quick Instal l Guide GXW-410x Side : Both “Profile” and “FXO Lines” page need to be configured as illustrated below. Please note : For Profile1 , only the SIP Server field is needed, the rest of them can be set as default settings. For FXO Lines “Enab[...]
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Page 6
Innov a tive I P V oice & V ideo . www.grandstream.com info@grandstream.com GXW-410x Quick Instal l Guide SAMPLE CONFIGURATIONS - ASTERISK IP PBX PEERS WITH GXW410x There are 2 methods to configure GXW to work with Asterisk IP PBX 1. Configure GXW with SIP Accounts i n Asterisk, this will enable you to put GXW behind a NAT/Firewal l. Asterisk S[...]
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Page 7
Innov a tive I P V oice & V ideo . www.grandstream.com info@grandstream.com GXW-410x Quick Instal l Guide Asterisk Side: For Outcoming Call, following is set up in extensions.conf: [GXW_Outgoing] exten => _9NXXXXXX,1,Dial(SIP /${EXTEN:1}@GXW_GW,30) exten => _9NXXXXXX,2,Congestion exten => _91NXXNXXXXXX,1,Dial(sip /${EXTEN:1}@GXW_GW,30)[...]
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Page 8
Innov a tive I P V oice & V ideo . www.grandstream.com info@grandstream.com GXW-410x Quick Instal l Guide The GXW-410x can be used in several scenarios: Scenario One : a business with a traditional phone system (with or without br oadband access) and an I P PBX or SIP Servers connecting t o an Internet Telepho ne Service Provider ( ITSP). Scena[...]