HP (Hewlett-Packard) 425 manual

Service Manual HP OmniBook 300, 425, 430, 530[...]

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Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.[...]

ii Table of Contents Table of Figures ......................................................................................................................... iv Introduction ................................................................................................................................. v Product Overview .........................[...]

iii Appendix D - Part Numbers ....................................................................................................... 77[...]

iv Table of Figures Figure 1 - OmniBook 300, 425, and 430 Features ....................................................................... 2 Figure 2 - OmniBook 530 Features .............................................................................................. 3 Figure 3 - Serial Loop Back Connector .........................................[...]

v Introduction This document provides reference information for the HP OmniBook 300, HP OmniBook 425, HP OmniBook 430, and HP OmniBook 530. It is intended to be used by HP-qualified service personnel to help with the installation, servicing, and repair of these HP OmniBook PCs. It is a self-paced guide designed to train you to install, configure, a[...]

Part 1 Product Overview • Product Features • Product Comparisons • Product at a Glance[...]

2 Product Features OmniBook 300, 425, and 430 Figure 1 - OmniBook 300, 425, and 430 Features 1. Latch 11. AC adapter socket 2. Display 12. Serial port connector 3. Keyboard 13. Parallel port connector 4. Card slot A 14. Infrared port 5. Card-eject levers 15. System slots (C and D) 6. On/Off key 16. Memory-expansion slot 7. Mouse 17. Modem port 8. M[...]

3 OmniBook 530 Figure 2 - OmniBook 530 Features 1. Latch 12. Serial port connector 2. Display 13. Parallel port connector 3. Keyboard 14. VGA output connector 4. Card slots 15. System slots 5. Card-eject levers 16. Memory-expansion slot 6. On/Off key 17. Modem port 7. Mouse 18. Battery compartment 8. Mouse-eject button 19. Security ring 9. Display [...]

4 Product Comparisons OmniBook 300 OmniBook 425 OmniBook 430 OmniBook 530 Size Closed 16.3 x 28.2 x 3.6 cm (6.4 x 11.1 x 1.4 in) 16.3 x 28.2 x 3.6 cm (6.4 x 11.1 x 1.4 in) 16.3 x 28.2 x 3.6 cm (6.4 x 11.1 x 1.4 in) 16.3 x 28.2 x 3.6 cm (6.4 x 11.1 x 1.4 in) Weight 1.31 kg (2.888 lb) w/flash 1.36 kg (2.998) w/hdd 1.31 kg (2.888 lb) w/flash 1.36 kg ([...]

5 OmniBook 300 OmniBook 425 OmniBook 430 OmniBook 530 the flash disk version One slot available with the hard disk version the flash disk version One slot available with the hard disk version the hard disk version drive Pre-installed Software MS © Windows 3.1* MS DOS © 5.0* MS Word 2.0* MS Excel 4.0* LapLink Remote Access ™ Phone Book Appointme[...]

6 Product at a Glance 28 14 27 29 17 32 35 33 2 6 18 19 6 2 2 2 2 2 2 2 13 10 8 34 31 23 26 24 7 13 13 16 16 1 1 1 1 9 15 4 12 3 30 20 21 22 25 5 2 13 2 2 2 10 5 11 14[...]

7 Description Part Number OB300 OB425 OB430 OB530 1 Standoff 0380-4060 2 Screw M2x4.6mm (T6) 0515-2396 3 Mouse 5061-4390 4 Arm Eject Mouse Spring F1030-00016 5 Pivot Door Spring F1030-00026 6 Spring Card Eject F1030-00029 7 Mouse Latch Spring F1030-00030 8 Mylar Mouse Shield F1030-20001 9 Door Battery Door Battery (10 pack) F1030-60912 Door Battery[...]

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Part 2 Troubleshooting • OmniBook Self Test • Troubleshooting Flowchart[...]

10 OmniBook Self- Test The OmniBook Self-Test provides on-board hardware and firmware diagnostics. To operate the self-test, perform the following steps: 1. Save all files and close all applications: The OmniBook is reset at the end of the self-test. 2. Turn the OmniBook OFF. 3. Press and hold the [Esc] key and press [ON]. You will hear a short thr[...]

11 Figure 3 - Serial Loop Back Connector Figure 4 - Parallel Loop Back Connector[...]

12 Troubleshooting Flowchart The following series of flowcharts is intended as a guide for troubleshooting the OmniBook 300, 425, 430, and 530. Each technician should still rely on personal experience and supplemental knowledge when diagnosing a problem. These tips should be kept in mind when referencing the troubleshooting flowcharts: • Use the [...]

13 Main Troubleshooting Flowchart START Eliminate all obvious physical problems? Isolate damage. Refer to repair process No Get user information: Name Telephone number Unit serial number Repair history OB unit's power light comes on? See Power Source flowchart Single beep during boot-up? See Boot- up flowchart See DOS or W indows? Memory OK? ([...]

14 Main Troubleshooting Flowchart (continued) Parallel port operates correctly? See Parallel Port flowchart Serial port operates correctly? See Serial Port flowchart External VGA operates correctly? See Serial Port flowchart PCMCIA cards operate correctly? See PCMCIA flowchart If you still have a problem, it's in software or in a part of the u[...]

15 Power Source Problems Start: No power lamp, or low battery life Battery in Omnibook? Turn Omnibook off Remove and reinsert battery HP ac adapter and cable? Done Connect OB to ac adapter, plug adapter into wall socket Turn on Omnibook See power light? Light on continuously (not intermittent)? Try different power socket Yes Yes No Yes No No A B[...]

16 Power Source Problems (continued) Light on continuously (not intermittent)? Try different power socket See power light? Done: Power source problem Recheck cables, connections: ac adapter to Light still intermittent? Done: Suspect bad ac adapter, cable, or connector Done Ambient temperature within specification? Go to Power Management Problems fl[...]

17 Power Source Problems (continued) Can you substitute known good ac adapter? See steady power light? Can you substitute known good OB? Done: Original ac adapter or cable bad Ac adapter warm? Done: Suspect bad ac adapter or cable See steady power light? Done: Suspect original OB base unit bad Yes Yes Yes Yes Yes No No No No No C[...]

18 Boot-Up Problems Start : Problems during bootup Press Ctrl Alt Del to get a clean boot Hear single or multiple beeps during boot? See Windows or DOS prompt in display? OB support utility disk available? Done OB support utility disk available? Multiple beeps Single beeps Suspect software problem: locate OB support utility disk and call back Inser[...]

19 Display Problems Start: Power light on, but no display Physical inspection of display Adjust brightness and contrast controls See anything in display? Done Go to Boot-Up Problems flowchart Yes No[...]

20 Hard Disk Problems Start: Hard disk fails to boot up to DOS or Windows; or other hard disk problems See anything in drive C:? HP hard disk? Noisy? See "Non- system disk"? Suspect corrupt files on hard disk Boot from OB companion disk in drive A: Do SCANDISK C: Soft checking OK? A B Insert hard disk in C: Speech: Need hard disk to boot [...]

21 Hard Disk Problems (continued) Do hard checking. Save logs. Let SCANDISK repair errors. Do hard checking. Save logs. Let SCANDISK repair errors. A B Space available on hard disk within spec? Boot from drive C: Done: Hard disk bad Boot from OB companion disk in drive A: Do SCANDISK C: Do CHKDSK C: Number of bad sectors out of spec? Suspect softwa[...]

22 Hard Disk Problems (continued) Remove disk from drive A: Boot from drive C: Give customer general data recovery hints DOS and Windows boot OK? C Is customer willing to reformat hard disk? Boot from drive A: Back up hard disk to A: Reformat hard disk Reload image Done Done: Customer must purchase another hard disk Done Yes Yes No No[...]

23 Memory Problems Start: Problem with plug-in memory Intermittent problem? Yes End current session. No Run short OB memory self-test Exit software and turn off OB Remove OB battery, disconnect ac adapter Remove and examine memory module Module appropriate and compatible? With memory module removed, replace battery, attach ac adapter A Done: Memory[...]

24 Memory Problems (continued) Power up OB (memory module removed) Memory problem disappears? Done: Suspect bad memory module Run short OB memory self-test (without memory module) Memory self-test OK? Run long OB memory self-test (without memory module) Memory self-test OK? Done: Suspect memory module bad Done: Suspect OB base unit bad A Yes Yes Ye[...]

25 Power Management Problems Start: Low battery life Physical inspection: HP battery? Contacts dirty? Physically OK? Ac adapter attached to OB and wall? Attach ac adapter Has unit recharged sufficiently? Recharge sufficiently Power on during recharge? Ensure power on DOS or Windows running? Start DOS or Windows See OB power icon? Done: Suspect soft[...]

26 Power Management Problems (continued) A Does battery indicator reach full charge? Ambient temperature in spec? "Bad/no battery" message? PCMCIA cards installed? Speech: PCMCIA cards can use power even when not on Remove PCMCIA cards, recharge battery Get 1-1/2 hours battery life? Done Ensure ac adapter plugged into OB and wall Clean bo[...]

27 Power Management Problems (continued) B Use MSD to determine what TSR's are running Disable TSR's Get 1-1/2 hours battery life? Get 1-1/2 hours battery life? Done Done Done: Suspect bad or old battery Yes Yes No No[...]

28 Pop-Out Mouse Problems Start: OB popout mouse problem Eliminate obvious physical problems See Windows? Start Windows running Is mouse OB popout mouse? Disable other mouse Enable OB popout mouse See mouse pointer? Does mouse pointer move? A B Done: Suspect software problem (Windows problem) Yes Yes Yes Yes No No No[...]

29 Pop-Out Mouse Problems (continued) A Reaches all 4 corners of screen? Can you calibrate mouse? Is mouse jittery, intermittent? Suspect bad mouse C Done: Mouse should be OK Yes Yes Yes No No No[...]

30 Pop-Out Mouse Problems (continued) B Suspect software configuration problem Check for correct OB mouse driver Mouse driver OK? Look at mouse in W indows Control Panel See OB punch button? Set Control Panel for OB punch button mouse OB mouse works OK? Exit Windows, run Setup from DOS command line Done Done: Replace with known good version of corr[...]

31 Pop-Out Mouse Problems (continued) C Clean boot: Ctrl Alt Del, press F5 when starting Run OB diagnostic program Does mouse pass all tests? Remove mouse from OB base unit, examine mouse, and reinsert Run OB diagnostic program Does mouse pass all tests? Boot normally to Windows OB mouse operates correctly? Done Done: Suspect software problem Can y[...]

32 Floppy Drive Problems Start: External floppy disk drive problem Eliminate obvious physical problems: Cable OK? Pins not bent? Cable connected and solidly in connectors? External FDD is HP device? Cable is correct one? Inserts, ejects known good disk cleanly? Has drive ever worked? A B Done Locate and attach correct cable Drive works OK? Done Don[...]

33 Floppy Drive Problems (continued) A Clean boot: Ctrl Alt Del, press F5 during boot Run short self- test twice Can you swap with known good drive and cable? W ith original OB turned on, connect good drive and cable Good drive works OK? W ith known good OB turned on, connect original drive and cable Drive works OK? Done W ith known good OB turned [...]

34 Floppy Drive Problems (continued) B Clean boot: Ctrl Alt Del, press F5 during boot Run OB disk self-test: Put empty, known good disk, formatted for DOS, in drive. Press Enter. Repeat disk self-test Disk self-test OK? Change diskette, run self-test again Self-test OK? Suspect bad floppy diskette; replace floppy with known good one Boot from drive[...]

35 Parallel Port Problems Start: Problem with parallel port Problem with Laplink Remote? Yes Physical inspection: Cable connected? Cable pins OK? No Troubleshoot Laplink Remote Clean boot: Ctrl Alt Del, press F5 during boot See Windows? Exit to DOS Use PRN command to print a file Prints file OK? Other printer available? Attach OB and use PRN comman[...]

36 Parallel Port Problems (continued) A Self-test OK? Done: Bad OB base unit Reconfirm: Printer plugged in? On? On line? Attach printer to desktop PC Clean boot to DOS on desktop PC: Ctrl Alt Del, press F5 during boot PRN prints file OK? Done: Suspect original OB bad Done: Suspect bad printer or cable Yes Yes No No[...]

37 Serial Port Problems Start: Problem with serial port Problem with Laplink Remote? Yes Physical inspection: Cable connected? Bent pins? Cable appears OK? No Troubleshoot Laplink Remote Loopback connector available? Connected to what? Modem? Printer? Other? Install loopback connector Run OB self-test procedure Self-test OK? Done: Serial port OK Do[...]

38 Serial Port Problems (continued) Ensure proper default serial port configuration Serial port works OK? Can you eliminate all potential software conflicts? Eliminate software conflicts Serial port works OK? Plug another device and cable into serial ports Serial port works OK? Done: Suspect original device or cable bad Done: Suspect bad OB base un[...]

39 PCMCIA Problems Start: PCMCIA card problem Known issue with this card? Has card ever worked? No Determine type of card Seek additional information on card Remove card (with power on or off) Visually inspect card: Connectors bent? Damaged? Wet? Inspection reveals problems? Done: Suspect bad PCMCIA card Reinsert card B Has any software been loaded[...]

40 PCMCIA Problems (continued) A Clean boot: Ctrl Alt Del, press F5 during boot Run OB self-test Self-test OK? Suspect bad card HP card? Done: Contact card vendor Done: Return card to HP B Press Ctrl Alt Del See Windows display? See DOS prompt? Exit to DOS prompt Remove card and run CARDINFO Exit to DOS prompt Interpret CARDINFO results C No Done: [...]

41 PCMCIA Problems (continued) C Hardware problem? Done: Suspect bad OB base unit Software problem? Check CONFIG.SYS and AUTOEXEC.BAT Done Insert card in top slot Run CARDINFO Insert same card in bottom slot Run CARDINFO Interpret results Hardware problem in both slots? Suspect bad card Card is HP device? Done: Contact card vendor Done: Replace car[...]

42 PCMCIA Problems (continued) D Hardware problem in one slot only? Done: Suspect bad OB base unit Software problem in both slots? Software problem in one slot only? Done: Suspect software configuration problem Done Seek further information - consult with Technical Support No No Yes Yes Yes No[...]

43 IR Port Problems Start: Problem with infrared (IR) port Problem with Laplink Remote? Yes Physical inspection: IR port not covered? Painted over? Obscured? No Troubleshoot Laplink Remote Ensure operating distance within specification (1 meter or less) Ensure operating environment OK: Not next to bright or oscillating light? Clean boot: Ctrl Alt D[...]

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Part 3 Hardware Repair • Battery • Memory • Hard Disk Drive/Flash Card and System ROM • Mouse • Small Parts • Display • Keyboard • Logic PCA Board • Paw Carrier • Other Components C AUTION : Always provide proper grounding when performing any of the following repairs. An electrostatic discharge may cause irreparable damage to th[...]

46 Battery (End User Replaceable) All of the monochrome OmniBook models use the same HP Nickel-Metal-Hydride (NiMH) Battery Pack, part number F1045A (service replacement part number F1045-60901). However, for some models, 1.5 V AA batteries can be used in place of the NiMH battery pack. The following table lists all of the monochrome OmniBooks and [...]

47 Replacement Procedure 1. To replace the battery, do one of the following: • To replace the OmniBook battery pack, insert the rounded side of the pack into the compartment first. It is not possible to fully insert the battery pack incorrectly. • To replace AA batteries, orient them as shown by the symbols in the battery compartment. 2. Replac[...]

48 Memory (End User Replaceable) The OmniBook 530 uses a unique memory module that is not compatible with the OmniBook 300, 425, or 430. The table below summarizes the compatibility of the memory modules for each OmniBook model. Memory Module Accessory Number Service Replacement OB 300 OB 425 OB 430 OB 530 2-MB F1041A F1041-60901 4-MB F1042A F1038-[...]

49 Required Equipment • Probe (or similar device) for the OmniBook 300, 425, and 430 only C AUTION : To avoid damage due to electrostatic discharge, handle the memory module by the edges only. Removal Procedure 1. Remove the battery and ac adapter from the OmniBook. 2. Slide the memory door off (see below illustration). 3. Perform the appropriate[...]

50 Hard Disk Drive/Flash Card and System ROM (End User Replaceable) The Hard Disk Drives for the OmniBook 300, 425, 430, and 530 can be reimaged if necessary. If the software is corrupted, or otherwise damaged, on the hard drive, it can be reformatted and the software reloaded. Also, if the hard drive fails and must be replaced, a blank hard drive [...]

51 Required Equipment • none Removal Procedure 1. Exit all applications, including Windows. 2. Turn the OmniBook off and remove the battery and ac adapter. 3. Turn the OmniBook over, release the two latches on the bottom of the tray, and pull out the tray. See below illustration. 4. Lift the Hard Disk, Flash Card, or System ROM out of the tray. R[...]

52 Mouse (End User Replaceable) Required Equipment • none Removal Procedure 1. Press the mouse-eject button to eject the mouse. 2. Pull the mouse firmly away from the OmniBook (see below illustration). The entire mouse assembly will pull free. Replacement Procedure 1. Place the end of the mouse “stick” into the mouse housing. 2. Slide the mou[...]

53 Small Parts (End User Replaceable) The following small parts are all end user replaceable. Battery Door Push the two battery door latches away from the battery door. Remove the battery door by lifting up at the notch in the bottom case. Place the battery door, tab side first, over the battery compartment. Slide the two battery latches in place t[...]

54 Display (HP Authorized Service Providers Only) Required Equipment • Appropriate ESD station • Torx #6 screwdriver • 5mm Hexdriver • Two small flat tip screwdrivers (or similar prying devices) • Probe Removal Procedure 1. Remove the battery, ac adapter, mass storage, system card (if applicable), memory module (if installed), modem (if i[...]

55 3. Remove the I/O Door and the four standoffs located on the I/O backplane (see figure below). 4. Two flat tip screwdrivers, or similar prying devices, are needed to remove the Top Case and Display Assemblies. Four plastic tabs hold the Top Case and Bottom Case together. Two tabs are located in each PCMCIA slot (see below illustration). Note, th[...]

56 Place a prying device at a tab location between the metal and plastic of the Bottom Case (see figure below, left). Place another prying device in the PCMCIA eject button (see figure below, right). To release the tab, simultaneously twist prying device A while lifting on prying device B. Use caution with this maneuver, as the plastic tabs can bre[...]

57 8. With the separation increased slightly, the display cable can be disconnected using a probe. Use caution to keep the OmniBook on a level surface. With the Top Case partially separated, small internal parts may dislodge when the OmniBook is tilted at a sharp angle. Place the probe at the base of the display cable connector between the two rows[...]

58 10. To separate the Keyboard from the Display, five grounding eyelets must be removed from the display posts (see below illustration). Use caution when removing the grounding eyelets, as they can be broken off easily. If this happens, the assembly must be replaced. To prevent the eyelets from breaking, bend the grounding eyelet tabs at the farth[...]

59 11. To remove the Display from the Top Case, the display cable and two grounding cables must be guided through the holes in the Top Case. Replacement Procedure 1. Guide the display posts, display cable and two grounding cables on the Display through the holes in the Top Case. 2. Replace the grounding eyelets over the display posts (see Figure 16[...]

60 5. To reconnect the display cable, position a probe in the cable as shown in the below illustration. 6. Use the probe to connect the display cable into the connector as shown below. Use caution to keep the OmniBook on a level surface. With the Top Case partially separated, small internal parts may dislodge when the OmniBook is tilted at a sharp [...]

61 8. Open the display and firmly press the Top Case and Bottom Case together around the entire parameter of the OmniBook. This will lock the tabs of the two cases. 9. Replace the seven screws and four standoffs and the remainder of the components. Figure 19 - I/O Port Eyelets (all present) Figure 20 - I/O Port Eyelets (two matched sets) Figure 21 [...]

62 Keyboard (HP Authorized Service Providers Only) Required Equipment • Appropriate ESD station • Torx #6 screwdriver • Two small flat tip screwdrivers (or similar prying devices) • Probe Removal Procedure 1. Follow the Display Removal Procedure to separate the Display and Top Case from the Bottom Case. 2. Once the Display is removed, the K[...]

63 Logic PCA Board (HP Authorized Service Providers Only) Required Equipment • Appropriate ESD station • Torx #6 screwdriver • Two small flat tip screwdrivers (or similar prying devices) • Probe Removal Procedure 1. Follow the Display Removal Procedure to separate the Display and Top Case Assembly from the Bottom Case. 2. Remove the Eject A[...]

64 3. The Eject Buttons and Springs do not need to be removed to gain access to the Logic Board. However, because they can be dislodged easily, setting them aside is recommended. 4. Remove the Paw Carrier Flex Cable from the zero-force insertion slot. 5. Remove the five (5) screws from the Logic Board (see previous illustration). 6. The Logic Board[...]

65 Paw Carrier (Paw Active) (HP Authorized Service Providers Only) Required Equipment • Appropriate ESD station • Torx #6 screwdriver • Two small flat tip screwdrivers (or similar prying devices) • Probe Removal Procedure 1. Follow the Logic Board PCA Removal Procedure. 2. Remove the Mylar Mouse Shield. Refer to the below illustration for l[...]

66 Other Components (HP Authorized Service Providers Only) The below table list additional replaceable components and the disassembly procedure(s) necessary to gain access to each. Component Disassembly Procedure(s) Equipment Special Notes Top Case Display Keyboard Torx #6 screwdriver 5mm hexdriver Two flat tip screwdrivers Probe Bottom Case Displa[...]

67 Appendix A - Technical and Resource Specifications Mass Storage Specifications 40MB 105MB 131MB Flash Disk Cards (Typical) Average seek < 19 ms 19 ms 19ms 2-3 ms Track to Track seek 5 ms 6 ms 6 ms NA Average Latency 6.67 ms 6.72 ms 6.72 ms NA Rotational speed 4503 rev/m 4464 rev/m 4464 rev/m NA Data transfer rate Buffer to disc Buffer to host[...]

68 Memory Map Upper Memory Block Space OB300/425 OB430 OB530 UMB Space Available 64k 64k + 32k 112k contiguous DOS Conventional Memory OB300 OB425 OB430 OB530 Windows DOS Box (with LapLink Remote) 315 KB 315 505 404 Exit Windows (with out LapLink Remote) 435 KB 435 533 437 300/425 430 430 A B C D E F VGA RAM VGA RAM PCMCIA UMB SPACE UMB SPACE ROM D[...]

69 Appendix B - Power On Self Test Codes Beep Codes Beep Codes are used to identify a Power On Self Test (POST) error that occurs when the screen is not available. Once the screen is operational, diagnostic messages are reported to the screen. There are beep codes for both fatal and nonfatal system board errors. The codes are shown as x-y-z where 2[...]

70 Display Codes There are a number of Power On Self Test (POST) tests that are performed after the Beep Code tests. Failure of one or more of these tests will result in a displayed failure code (such as 0240). It is extremely important not to interpret a failure code immediately as a hardware failure. The failure should be confirmed with a clean b[...]

71 0352h kbd not connected 0353h no response from kbd test 0354h kbd test failed error codes 0304, 0313-0314, 0321-0323, 0331-033C were previously used AUX Self Test Errors 03E0h send enable-aux cmd to 8042 cmd byte failed 03E1h 8042 failed to accept write-aux- device cmd 03E2h write-aux-device cmd not sent by 8042 03E3h reset-aux cmd not accepted [...]

72 Y = error type 1300h error code displayed if fdc is not configured properly 1301h error code if board is not ready 1302h error code if cmos says slot is empty but a card is present in the slot 1303h error code if cmos says slot does not have board with readable id but can read board id 1304h error code if cmos id and board id do not match 1305h [...]

73 test (low 640k). x = 64k bank no. with problem (i.e. 6204 = bank 4 is bad = address range 40000h to 4ffffh) 6300h I/O channel check came active during write read test of protected mode ram 63xx = xx = 256k ram bank/block with problem BIOS and Memory Shadow-RAM Errors 6500h shadow RAM BIOS failed 6510h shadow RAM video BIOS failed 6520h shadow RA[...]

74 0a004h FXCH or FCOMP didn't work 0a005h FADD didn't work 0a006h FMUL didn't work 0a007h FDIV didn't work 0a008h FSQRT didn't work 0a009h FPATAN didn't work 0a00ah invalid operation exception err 0a00bh denormal operand exception error 0a00ch zero divide exception error 0a00dh overflow exception error 0a00eh underflo[...]

75 Appendix C - Password Policy If the user forgets the system password, there is a master password that will unlock the OmniBook. The user calls Technical Support to determine this master password as follows: 1. Support will tell the user the keys to type at the password entry screen: [alt][shft][f10] 2. The OmniBook generates and displays an enco[...]

76 Further, you must log the name, serial number and date of the running of the descramble program, and file the written backup with the log. The log and backup are subject to standard record retention process and review. The final issue relating to descramble of passwords is that HP cannot provide information to users that would assist them in imp[...]

77 Appendix D - Part Numbers Part Number Description OB300 OB425 OB430 OB530 0380-4060 Standoff 0515-2396 Screw M2x4.6mm (T6) F1030-00016 Arm Eject Mouse Spring F1030-00026 Pivot Door Spring F1030-00029 Spring Card Eject F1030-00030 Mouse Latch Spring F1030-20001 Mylar Mouse Shield F1030-40013 Pivot Door A F1030-40014 Pivot Door B F1030-40016 Door [...]

78 Part Number Description OB300 OB425 OB430 OB530 F1033-60912 System ROM (ABE) Spanish F1037-60901 SVC Icon Label 430 (10 pack) F1037-60902 Custom Icon Kit (10 pack) F1037-60903 Sys ROM (ABA) US English F1037-60904 Sys ROM (ABB) Int. English F1037-60905 System ROM (ABD) German F1037-60906 System ROM (ABE) Spanish F1037-60907 System ROM (ABF) Frenc[...]

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HP Part Number 5965-0244[...]