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Kodak 3.1 manual

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Table of contents for the manual

  • Page 1

    K OD AK HER O 3. 1 All-in-One Printer Extended User Guide[...]

  • Page 2

    Eastman K odak C ompany Ro ch e s t er , NY 1 4 6 5 0 © Eastman K odak Company , 2011 K odak, EasyShar e, ESP , Hero , and P erfect T ouch ar e trademarks of Eastman K odak Compa ny . Specifications subject to chang e without notice. September 2011[...]

  • Page 3

    www .kodak.c om/ go/ aiosupport i T able of contents 1 Printer Overview Components .................................... ..................................................... ............................................ .................................. 1 Control panel.................................................... ............................[...]

  • Page 4

    ii www .kodak. com/ go/ aiosupport Printing tagged pictures ............................................................. .......................................... ............................ ...... 37 Zooming and cropping pictures........................................................ .......................................... .. ..............[...]

  • Page 5

    www .kodak.c om/ go/ aiosupport iii K ODAK HERO 3. 1 All-in-One Printer Resetting factory defaults .............. ..................................................... .................................. .................. ............. 76 10 Troubleshooting Basic troubleshooting ............................................................... ......[...]

  • Page 6

    www .kodak.c om/ go/ aiosupport 1 1 Pr i nt e r O ver v i ew This printer lets y ou print, copy , and scan pictur es and documents. In addition, this printer supports networking, letting y ou access the printer o ver a wireles s (Wi-F i) network. Components 1 Left paper -edge guide* 8 Memory card slot 2 P aper guar d 9 Acces s door 3 Paper input tr[...]

  • Page 7

    www .kodak.c om/ go/ aiosupport 2 K ODAK HERO 3. 1 All-in-One Printer Control panel Fe a t ur e Description 1 L CD Displays pictur es, messages, and menus; lifts for easy vie wing 2 Cancel but ton Stops the current oper ation and returns to the menu 3 Home button Displays the main menu 4 Navigation button s Used to navigate menus and scr oll throug[...]

  • Page 8

    Printer Overview 3 www .kodak. com/ go/ aiosupport Home Center Software K OD AK Home Center Softw are is install ed with your K OD AK All-in-One Printer Softwar e, un less you choose otherwise. The Home Center ic on will appear on your desktop . NO TE: Y ou can choose to i nstall the K OD AK AiO Print er Softwa re Essent ials, which includes the dr[...]

  • Page 9

    www .kodak.c om/ go/ aiosupport 4 K ODAK HERO 3. 1 All-in-One Printer Ordering supplies Y ou can order ink cartridges, paper , and accessories online. An Intern et connection is required. T o or der supplies directly fr om Home Center Softwar e: 1. Open Home Center Softwar e. 2. Select Or der Supplies ( on a computer with WINDO WS OS) or select the[...]

  • Page 10

    Printer Overview 5 www .kodak. com/ go/ aiosupport Configuring printer settings T o set or change basic printer settings: 1. Press Home . 2. Pr ess to select Printer Settings , then pr ess OK . 3. Press to select one of the following settings: • Date a nd T ime –P r e s s OK , then press to select Ye a r , Month , Day , Hour , or Minute . – P[...]

  • Page 11

    6 www .kodak. com/ go/ aiosupport 2 Netw orking Y our P rinter This section explains ho w to configure y our wireless netw ork settings. Connecting to a wireless network T o connect your printer to an 802. 11b/ g / n wireless (W i-Fi) netw ork, ref er to the followin g in forma tion . Before you connect Y ou need: • a w ire l es s rou t e r . •[...]

  • Page 12

    Netwo rking Y our Printer 7 www .kodak. com/ go/ aiosupport Connecting to a wireless networ k using the Wi-Fi Setup Wizard Y ou can use the Wi-F i Setup Wizar d on the printer to connect to your wireless netw ork. Use the procedur e that is appropriate f or your netwo rk setup. Connecting to a non- WPS wireless router T o connect your printer to yo[...]

  • Page 13

    www .kodak.c om/ go/ aiosupport 8 K ODAK HERO 3. 1 All-in-One Printer 4. If the name of your net work is: 5. If your netw ork has security enabled, use the L CD k eyboard ( see Using the L CD key b o a rd, p a g e 1 0 ) to enter your security string. 6. When the confirmation messag e appears, pr ess OK . When the printer is successfully c onn ected[...]

  • Page 14

    Netwo rking Y our Printer 9 www .kodak. com/ go/ aiosupport Connecting to a WPS wir eless router If your r outer supports Wi-F i Prot ected Setup (WPS), you can use WPS Connect. WPS lets you configure y our printer for a wireless netw ork by pressing buttons or entering a PIN. T o connect to a net work using WPS: 1. Press Home . 2. Pr ess to select[...]

  • Page 15

    www .kodak.c om/ go/ aiosupport 10 K ODAK HERO 3. 1 All-in-One Printer Using the LCD keyboard When you need to enter letters or numb ers, a k eyboard appears on the L CD . Setting up an IP Address IMPORT ANT : Y ou should only need to set up an IP Address f or your print er if you are having a pr oblem with connecting to your net work. T ypically ,[...]

  • Page 16

    Netwo rking Y our Printer 11 www .kodak. com/ go/ aiosupport T o set up your IP Address on the printer: 1. Press Home . 2. Pr ess to select Netw ork Settings , then press OK . 3. Press to select Adv anced IP Address Se tup , then press OK . 4. Pr ess OK again to continu e. 5. Select one of the following, then press OK : • Dynamic (DHCP ) • Manu[...]

  • Page 17

    www .kodak.c om/ go/ aiosupport 12 K ODAK HERO 3. 1 All-in-One Printer 4. T o scroll through the information, press . 5. When you ar e done, pres s OK . Printing the network configuration T o prin t the current netw ork configuration: 1. Load plain paper into the printer . (See L oading plain paper , page 22 .) 2. Pr ess Home . 3. Pr ess to select [...]

  • Page 18

    Netwo rking Y our Printer 13 www .kodak. com/ go/ aiosupport On a computer with MA C OS: 1. Select Apple > Syst em Pref erences . 2. Un d e r Ha rd wa re , se l e ct Print & F ax or Print & Scan . 3. Click + in the dialog box. 4. Select your printer fr om the list. 5. Click Add , if requir ed. Adding a wireless network connection to a US[...]

  • Page 19

    www .kodak.c om/ go/ aiosupport 14 K ODAK HERO 3. 1 All-in-One Printer If your printer is c onnected to a computer with MA C OS: 1. Disconnect the USB cable from y o ur printer and computer . 2. If you have no t already done so , connect y our printer to your wir eless network. See Connecting to a wireless netw ork, page 6 . 3. Select Apple > Sy[...]

  • Page 20

    www .kodak.c om/ go/ aiosupport 15 3 Online Printer Manag ement T ool Th e Online Printer Mana gement T ool lets you ac cess y our printer through an Internet br owser ( such as, INTERNET EXPL ORER, FIREFO X, SAF ARI, CHROME) on any computer that is on t he same network as your printer . IMPORT ANT : Y our computer and y our printer must be on the [...]

  • Page 21

    www .kodak.c om/ go/ aiosupport 16 K ODAK HERO 3. 1 All-in-One Printer Accessing the Online Printer Management Tool Acc ess the Online Prin ter Managemen t T ool in one of the wa ys described belo w . Directly fr om Home Cent er Software v7 .x or higher : 1. Open Home Center Softwar e. 2. Select Prin ter T ools on a computer with WINDO WS OS, or T [...]

  • Page 22

    Online Printer Management T ool 17 www .kodak. com/ go/ aiosupport Using the Online Printer Management Tool Adding a GOOGLE Cloud Print Account Y our printer l ets you pri nt fr om anywher e in the wo rld fr om your smartphone , tablet, or comput er that uses GOOGLE Cl oud Print enabled apps. Y ou must re gister yo ur printer with a GOOGLE Acc ount[...]

  • Page 23

    www .kodak.c om/ go/ aiosupport 18 K ODAK HERO 3. 1 All-in-One Printer 6. If you use a Pr oxy server to c onnect to your netw ork: a. Select the Pro xy S etu p check box. b. In t he HTTP Pro xy field, type the Pr oxy server URL. 7. C l i c k Re gi st e r P ri n te r .[...]

  • Page 24

    Online Printer Management T ool 19 www .kodak. com/ go/ aiosupport 8. Click Claim Printer Now . Y o u w i ll b e re d i rec t e d t o th e G OO G L E Cl oud Print W eb site. There is no need t o manually enter the Printer Claim T oken. Y our printer will register automatically . Editing a GOOGLE C loud P rint Account Once you hav e successfully r e[...]

  • Page 25

    www .kodak.c om/ go/ aiosupport 20 K ODAK HERO 3. 1 All-in-One Printer Adding a KODAK Email Print Service Account K OD AK Email Print Service lets y ou send emails and attachments to y our printer using any email ac count. Y ou must sign in with the account y ou used to set up GOOGLE Cloud P rint (see Adding a GOOGLE Cloud P rint Acc ount, page 17 [...]

  • Page 26

    www .kodak.c om/ go/ aiosupport 21 4 Handling P aper F or the best document printing resul ts, use K ODAK Document P apers or a paper with the C OL ORL OK T echnology logo on the package. Us e only paper that is designed for inkjet printers. F or the b est photo printing results, use K ODAK Photo P apers, which ar e optimized to work with K OD AK A[...]

  • Page 27

    www .kodak.c om/ go/ aiosupport 22 K ODAK HERO 3. 1 All-in-One Printer Envelope sizes The printer ac cepts the follo wing envelope siz e s: • C5 (6. 7 x 9 in. / 16 x 23 cm) • C6 ( 4.5 x 6.4 in. / 11 x 16 cm) • DL ( 4. 3 x 8.7 in. / 11 x 2 2 cm) • US #7¾ (3. 9 x 7 .5 in. / 10 x 19 cm) • US #9 (3. 9 x 8. 9 in. / 10 x 23 cm) • US #10 ( 4.[...]

  • Page 28

    Handling Paper 23 www .kodak. com/ go/ aiosupport 2. Open the paper output t ra y , then pull out the extender until it is fu lly extended. 3. Make sur e the left and right paper-edge guides are in the far left and far right positions, then insert the paper into the paper input tra y . P aper output tra y extender[...]

  • Page 29

    www .kodak.c om/ go/ aiosupport 24 K ODAK HERO 3. 1 All-in-One Printer 4. F an and stack the paper . 5. Mov e the paper-edge guides until the y touch the paper .[...]

  • Page 30

    Handling Paper 25 www .kodak. com/ go/ aiosupport Loading photo paper The paper input tr ay capacity is 20 sheets of photo paper . 1. Lift the paper input tra y . 2. Open the paper output t ra y , then pull out the extender until it is fu lly extended. P aper output tray extender[...]

  • Page 31

    www .kodak.c om/ go/ aiosupport 26 K ODAK HERO 3. 1 All-in-One Printer 3. Mak e sure the left and right paper-edge guides ar e in the far left and far right positions. 4. F an and stack the photo paper , then inser t it (short side first) into the center of the paper input tr ay with the logo side to ward the tr ay and the glossy si de toward you .[...]

  • Page 32

    Handling Paper 27 www .kodak. com/ go/ aiosupport Loading envelopes The paper input tr ay capacity is 20 env elopes. IMPORT ANT : Do not load envelopes with cutout or clear windo ws. 1. Insert the envelope( s) into the paper inpu t tr ay with the fla p towar d the tra y and the top of the envelope against t he right side of the tra y . 2. Lift the [...]

  • Page 33

    www .kodak.c om/ go/ aiosupport 28 K ODAK HERO 3. 1 All-in-One Printer 4. Make sur e the left and right paper-edg e guides are in the fa r left and far right positions. 5. Mov e the paper-edge guides until the y touch the envelope( s).[...]

  • Page 34

    29 www .kodak. com/ go/ aiosupport 5 Pri n ti n g Print documents and lab-qualit y pictur es on y our printer . Printing documents T o print a document: 1. Open the document on your computer . 2. Select F ile > Print . 3. In the Print dialog box, select your K OD AK Prin ter . 4. Choose the pages to print, numb er of copies, etc, then click OK ([...]

  • Page 35

    www .kodak.c om/ go/ aiosupport 30 K ODAK HERO 3. 1 All-in-One Printer Printing t wo-sided documents from a c omputer with MAC OS T o print two-sided documents from a c omputer with MA C OS: 1. Load paper int o the paper input tray . 2. Open the document you want to print, then select File > Print . 3. In the Print dialog bo x, mak e sure that E[...]

  • Page 36

    Printing 31 www .kodak. com/ go/ aiosupport Printing pictures Y ou can print pictur es with your all- in-one printer fr om: • A memory card inserted into a memory car d slot • An iPhone, iPod touch, iP ad, BLACKBERR Y Devic e, or an A NDROID OS Devic e (may not be av ailable with all models). F or information, g o to www .kodak.c om/ go/ mobile[...]

  • Page 37

    www .kodak.c om/ go/ aiosupport 32 K ODAK HERO 3. 1 All-in-One Printer Printing from a memory card Y ou can print pictures from the follo wing cards: The memory car d slot on your printer accepts the follo wing memory cards: •S D C a r d • SDHC Car d • MMC Car d • MEMOR Y STICK • V ariations of the memory cards list ed abov e that requir [...]

  • Page 38

    Printing 33 www .kodak. com/ go/ aiosupport 2. Insert the mem ory card into the memory car d slot, then press to select Vi e w Photos , then press OK . 3. Pr ess or to display the pictur e you want to print. 4. Pr ess Start to begin printin g. The printer prints one 4 x 6 in. / 10 x 15 cm pictur e. IMPORT ANT : T o prev ent loss of data from y our [...]

  • Page 39

    www .kodak.c om/ go/ aiosupport 34 K ODAK HERO 3. 1 All-in-One Printer 2. Insert the memory car d into the memory car d slot. A pictur e appears on the L CD . 3. Pr ess or to select the pictur e you w ant to print, then pr ess OK . 4. R epeat step 3 for each pictur e you want to print. 5. Pr ess Back for Print Photos Options. 6. Press to se le c t [...]

  • Page 40

    Printing 35 www .kodak. com/ go/ aiosupport 7 . W hen you hav e finished changin g settings, pres s Start to begin printing. IMPORT ANT : T o prev ent loss of data from y our memory card, do not r emove it from the printer while printing. Prin t Si ze 2 x 3 3.5 x 5 4 x 6 (def ault) 4 x 7 4 x 8 5 x 7 4 x 12 8 x 10 8.5 x 11 or A4 If the selected copy[...]

  • Page 41

    www .kodak.c om/ go/ aiosupport 36 K ODAK HERO 3. 1 All-in-One Printer Printing panoramic pictures T o print a panoramic picture, load 4 x 12 in. / 10 x 31 cm paper , or U S letter or A4 paper in the paper input tray . 1. Insert th e memory card into the memory card slot. 2. Pr ess or to select the panoramic pi cture y ou want to print, then press [...]

  • Page 42

    Printing 37 www .kodak. com/ go/ aiosupport Printing tagged pictures Some digital camer as let you tag (o r “m ark”) pictures on the memory card for printing. T his create s a tag that is rec ognized b y the printer . If you choose to print tagged pictur es, they will be printed acc ording t o the default settings on your printe r (unless other[...]

  • Page 43

    www .kodak.c om/ go/ aiosupport 38 K ODAK HERO 3. 1 All-in-One Printer Zooming and cropping pictures Use the zoom buttons to select a portion of your pictur e for printing. T o zoom and crop a picture: 1. Insert th e memory card into the memory card slot. 2. Pr ess or to select the pictur e you w ant to crop, then press OK . 3. Pr ess Zoo m + to en[...]

  • Page 44

    Printing 39 www .kodak. com/ go/ aiosupport Printing from a wireless device Y ou can print pictures wir e lessly at the touch of a butt on from: • iPhone (iOS 3.0 or later) • iP od touch (2nd generation) •i P a d • BLA CKBERR Y Device ( software v4.5 or later) • a device running ANDR OID OS v2.0 or later F or more information, see Mobile [...]

  • Page 45

    www .kodak.c om/ go/ aiosupport 40 K ODAK HERO 3. 1 All-in-One Printer Transferring pictures to a computer with MAC OS 1. Insert th e memory card into the memory card slot on the printer . 2. Pr ess Back . 3. Pr ess to select Vi e w a n d P r i n t P h o t o s , then press OK . 4. Pr ess to select T ransfer All to PC , then press OK . 5. Pr ess Sta[...]

  • Page 46

    www .kodak.c om/ go/ aiosupport 41 6 Mobile Printing Wir e lessly print pictur es with your all-in-one printer from: • An iPhone / iP ad / iP od touch (may not be a vailable with all models ); for information, go to www.k odak.com/ go/ picflick . • BLA CKBERR Y Devices; for information, go to www .kodak. com/ go/blackberry . • ANDROID OS Devi[...]

  • Page 47

    www .kodak.c om/ go/ aiosupport 42 K ODAK OFFICE HERO 3. 1 All-in-One Printer Printing from an ANDROID OS Device 1. Mak e sure your devic e is connected to the same Wi-Fi netw ork as your printer . 2. Open the K OD AK Pic Fl ick application on yo ur device. 3. Select the pict ure( s ) you w ant to print. 4. Sele ct Vi e w/ E d i t to edit the pictu[...]

  • Page 48

    www .kodak.c om/ go/ aiosupport 43 7 Co p y i n g Y ou can copy documents and pictures with your all-i n-one printer . The printer pr oduces high–qu ality color or black -and- white copies on a v ariety of paper types (see P aper types, page 21 ). Copying a document Y ou can copy a docu ment using the default settin gs, or you can adjust the quan[...]

  • Page 49

    www .kodak.c om/ go/ aiosupport 44 K ODAK HERO 3. 1 All-in-One Printer Adjusting the settings and copying a document T o copy a document using settings other than the default settings: 1. Lift the scanner lid, and place the docume nt face down in the right-fr ont corner of the scanner glass. 2. Close the lid. 3. Pr ess Home . 4. W ith Copy D o c um[...]

  • Page 50

    Cop ying 45 www .kodak. com/ go/ aiosupport 6. Pr ess Start to begin copying. Plain P aper Quality Normal (de f a ul t ) Good quality outpu t; prints faster than Best. Best The highest qualit y , but the slow est print speed. Draft The fast est print speed , but the lowest quality . Photo P aper Quality Auto. (de f a ul t ) The print er detects pho[...]

  • Page 51

    www .kodak.c om/ go/ aiosupport 46 K ODAK HERO 3. 1 All-in-One Printer Changing the number of copies of a document T o change the number of copies: 1. Lift the scanner lid, and place the docume nt face down in the right-fr ont corner of the scanner glass. 2. Close the lid. 3. Pr ess Home . 4. W ith Copy Do c um e nt selected, press or to select a n[...]

  • Page 52

    Cop ying 47 www .kodak. com/ go/ aiosupport Enlarging or reducing a document T o enlarg e or reduce the size of the copy: 1. Lift the scanner lid, and place the docume nt face do wn in the right-fr ont corner of the scanner g lass. 2. Close the lid. 3. Press Home . 4. With Copy D oc u m en t selected, press OK . 5. Pr ess to select Copy S i ze . 6.[...]

  • Page 53

    www .kodak.c om/ go/ aiosupport 48 K ODAK HERO 3. 1 All-in-One Printer Darkening or lightening a document 1. Lift the scanner lid, and place the docume nt face down in the right-fr ont corner of the scanner glass. 2. Close the lid. 3. Pr ess Home . 4. W ith Copy D o c um e n t selected, press OK . 5. Pr ess to select Brightness . 6 . P r e s s t o [...]

  • Page 54

    Cop ying 49 www .kodak. com/ go/ aiosupport Copying a photo Y ou can copy a photo u sing the default settings, or you can adjust the quantity , size, quality , and brightness o f your copies. Using the default settings to copy a photo The def ault settings ar e either the factory def ault settings ( see Re se t t i n g fa c to r y defaults, pag e 7[...]

  • Page 55

    www .kodak.c om/ go/ aiosupport 50 K ODAK HERO 3. 1 All-in-One Printer Adjusting the settings and copying a photo T o copy a photo using settings other than the def ault settings: 1. Lift the scanner lid, and place the photo face do wn in the right- front corner of the scanner glass. 2. Close the lid. 3. Pr ess Home . 4. Pr ess to select Copy P h o[...]

  • Page 56

    Cop ying 51 www .kodak. com/ go/ aiosupport 6. When you ha ve finish ed changing settings, pr ess Start to b egi n copy ing . Plain P aper Quality Normal (de fa ul t) Good quality out put; prints faster tha n Best. Best The highest quality , but the slowest print speed. Draft The f astest print speed, but the lo west quality . Photo P aper Quality [...]

  • Page 57

    www .kodak.c om/ go/ aiosupport 52 K ODAK HERO 3. 1 All-in-One Printer Changing the number of copies of a photo T o change the number of copies: 1. Lift the scanner lid, and place the photo face do wn in the right- front corner of the scanner glass. 2. Close the lid. 3. Pr ess Home . 4. Pr ess to select Copy P h ot o , then press OK . 5. Mak e sur [...]

  • Page 58

    Cop ying 53 www .kodak. com/ go/ aiosupport Enlarging or reducing a photo T o enlarg e or reduce the size of the copy: 1. Lift the scanner lid, and place the photo face down in the right- front corner of the scanner glass. 2. Close the lid. 3. Press Home . 4. Pr ess to select Co p y P h ot o , then press OK . 5. Pr ess to select Cop y S i ze . NO T[...]

  • Page 59

    www .kodak.c om/ go/ aiosupport 54 K ODAK HERO 3. 1 All-in-One Printer Darkening or lightening a photo T o darken or lighten the copy: 1. Lift the scanner lid, and place the photo face do wn in the right- front corner of the scanner glass. 2. Close the lid. 3. Pr ess Home . 4. Pr ess to select Copy P h ot o , then press OK . 5. Pr ess to select Bri[...]

  • Page 60

    55 www .kodak. com/ go/ aiosupport 8 Scanning Scanning digitizes document s and pictures, and sends the digital files to your computer or memory car d. When you scan, the digital file can: • open in Home Center Softwar e (when Home Center Softwar e is loaded and the printer is connected to a comput er with WINDOW S OS) • open in a thir d-party [...]

  • Page 61

    www .kodak.c om/ go/ aiosupport 56 K ODAK HERO 3. 1 All-in-One Printer Changing the scan settings for sca nning from the printer control panel If you want to adjust the scan settings that the printer uses, do so befor e you scan from the print er control panel. 1. Open Home Center Softwar e, then open the Pri nt er T o o ls (WINDO WS OS) or T ools [...]

  • Page 62

    Scanning 57 www .kodak. com/ go/ aiosupport c. T o adjust settings for scanning pictures, select the Picture tab, then select an option for each setting: NO TE: Befor e you sav e a scanned file in Home Center Softwar e, you can pre view , crop, and sharpen the imag e, and adjust the color . On a computer with WINDO WS OS, see the Home Center Softw [...]

  • Page 63

    www .kodak.c om/ go/ aiosupport 58 K ODAK HERO 3. 1 All-in-One Printer 4. When you ar e finished making selections, click OK o n the bottom r ight of the Printer Scan Sett ings window . 5. Close the Printer T ools window . Scanning from the control panel When you scan a document or picture( s) fr om the contr ol panel, you ha ve the follo wing opti[...]

  • Page 64

    Scanning 59 www .kodak. com/ go/ aiosupport 4. Press to select an option, th en press or to c hange the sett ing. 5. Press Start . The scanned file appear s at the destination you specified. Scan Option Settings Description Scan T o USB-connected Com p u t er (d ef au l t ) The scanne d file is sent to the USB-connected compute r . Name of computer[...]

  • Page 65

    www .kodak.c om/ go/ aiosupport 60 K ODAK HERO 3. 1 All-in-One Printer Scanning to a Memory Card T o scan to a memory car d: 1. Lift the scanner lid, and place the document or picture f ace down on the glass, then close the lid. 2. Pr ess to select Scan , then press OK . 3. Pr ess to select Scan to M emory Card , then press OK . 4. Press to select [...]

  • Page 66

    Scanning 61 www .kodak. com/ go/ aiosupport 5. Press Start . The scanned file appear s at the destination you specified. Save as Defaults No / Y es T o sav e the settings as the new default, pre ss OK . Wi th Ye s selected, pres s OK . Scan Option Settings Description[...]

  • Page 67

    www .kodak.c om/ go/ aiosupport 62 K ODAK HERO 3. 1 All-in-One Printer Scanning from the computer 1. Lift the scanner lid, and place the document or picture fac e down in the right- front corner of the glass. 2. Close the lid. 3. Open Home C enter Softw are . • On a computer with WINDOWS OS, double-click Scan Documents and Pictures , then follo w[...]

  • Page 68

    Scanning 63 www .kodak. com/ go/ aiosupport Scanning multiple pictures simultaneously Using Home Center Software, y ou can scan multiple pictu res simultaneously and sav e them as separate files. When scanning multiple pictures, lea ve spac e betw een the pictur es so that t he printer can detect the separa te pictur es. Any pictures that ov erlap [...]

  • Page 69

    www .kodak.c om/ go/ aiosupport 64 9 Maintaining Y our Printer Y our printer requir es little maintenance. How ev er , K odak rec ommends cleaning the scanner glass and lid r egularly to r emov e dust and fingerprints, which affect the quality and ac curacy of scanning and c opying. Exc ept while cleaning the printer , k eep th e printer plugged in[...]

  • Page 70

    Maintaining Y our Printer 65 www .kodak. com/ go/ aiosupport Cleaning the scanner glass and document backing The scanner glass can g et smudged and minor debris can ac cumulate on the white document backing under the scanner lid. P eriodically clean the scanner glass and document backing. CAUTION: Do not use harsh or abrasiv e cleaners on any part [...]

  • Page 71

    www .kodak.c om/ go/ aiosupport 66 K ODAK HERO 3. 1 All-in-One Printer 3. Wipe the glass with a soft cloth or sponge, slightly moistened with a nonabrasiv e glass cleaner . 4. Dry the glass wit h a lint- free cl oth. 5. Gently clean the document bac king with a soft cloth o r sponge, slightly moistened with mild soap and w arm water . 6. Dry the do[...]

  • Page 72

    Maintaining Y our Printer 67 www .kodak. com/ go/ aiosupport Replacing ink cartridges Y our printer uses both black and color in k cartridges. Y ou can check the approximate ink lev els on the L CD (see Checking ink lev els, page 7 5 ) or in Home Center Softwar e. When an ink cartridge is out of ink, the print er L CD display s a message stating th[...]

  • Page 73

    www .kodak.c om/ go/ aiosupport 68 K ODAK HERO 3. 1 All-in-One Printer 3. Pinch the tab on the ink cartridge. 4. Lift the ink car tridge out of the printhead. 5. R emove the ne w ink cartridge from its bag. IMPORT ANT : T o prevent the printhead from drying o ut, insert the ink cartridge in to the printhead immediately .[...]

  • Page 74

    Maintaining Y our Printer 69 www .kodak. com/ go/ aiosupport 6. Remo ve the cap. 7 . Insert the ink cartridg e into the pr inthead. 8. Pr ess down on the ink cartridge tab until y ou hear a click. 9 . Close the acc ess door .[...]

  • Page 75

    www .kodak.c om/ go/ aiosupport 70 K ODAK HERO 3. 1 All-in-One Printer Replacing the printhead IMPORT ANT : Replacing the prin thead is not a regular mai ntenance pr ocedure. Replac e the printhead only if you receiv e a new printhead from K odak. T o replace the printhead: 1. Mak e sure your printer is on. 2. Lift th e access door , and wait for t[...]

  • Page 76

    Maintaining Y our Printer 71 www .kodak. com/ go/ aiosupport 4. Unlatch the used printhead by lifting th e button in the center of the carriage. 5. Lift the used printhead out of the c arriage. 6. Remo ve the new printhead fr om its bag. CAUTION: Do not touch the copper co ntacts on the printhead, as doing so may damage the printhead.[...]

  • Page 77

    www .kodak.c om/ go/ aiosupport 72 K ODAK HERO 3. 1 All-in-One Printer 7 . Remov e the protectiv e cap from the printhead. 8. Place the new printhea d into the carriage. 9 . Push firmly ag ainst the target label of the printhead until you hear a loud snap.[...]

  • Page 78

    Maintaining Y our Printer 73 www .kodak. com/ go/ aiosupport 10. Insert the black ink cartridge into the printhead. 11. Pr ess down on the ink cartridge until you hear a click. 12. Repeat steps 10 - 11 for the color ink cartridg e. 13. Close the acces s door . The printer detects the new printhead. F ollow the instructions on the contr ol panel to [...]

  • Page 79

    www .kodak.c om/ go/ aiosupport 74 K ODAK HERO 3. 1 All-in-One Printer Updating the software and printer firmware Usin g th e la test sof tware a nd f irmwa re he lps ensure optimal performance of your printer . NO TE: F irmware is the software that runs on your printer . Although there is an auto matic background check for sof twar e and firmware [...]

  • Page 80

    Maintaining Y our Printer 75 www .kodak. com/ go/ aiosupport Updating if your printer is conne cted to a computer with MAC OS T o update the softw are : 1. Make sur e that your computer is connected to the Internet. 2. Open H om e Cen ter Sof tware. 3. Select the To o l s tab. 4. Click Check for Software Updates . 5. If there ar e updates, follow t[...]

  • Page 81

    www .kodak.c om/ go/ aiosupport 76 K ODAK HERO 3. 1 All-in-One Printer Resetting factory defaults T o reset defaults t o the factory default settings : 1. Pr ess Home . 2. Pr ess to select Printer Settings , then pr ess OK . 3. Pr ess to select Reset All Settings , then pr ess OK . 4. When you see the messag e, “This will reset print er settings [...]

  • Page 82

    77 www .kodak. com/ go/ aiosupport 10 T roubleshooting Basic troubleshooting If you experience a problem with your printer , restarting it will some times fix the progr am. T urn off your printer , wait five seconds, then turn on your printer . If you ar e still experiencing a problem, us e the fo llowing informat ion to troubleshoot you r pr i nt [...]

  • Page 83

    www .kodak.c om/ go/ aiosupport 78 K ODAK HERO 3. 1 All-in-One Printer Print quality • F or best resul ts, use paper with the COL ORL OK T echnology logo on the packag e. • Mak e sure the paper is loaded corr ectly . See Loading paper , page 22 . • Clean the printhead: – Pr e ss Home . – Pr ess to select Maintenance , then pr ess OK . –[...]

  • Page 84

    T roubleshooting 79 www .kodak. com/ go/ aiosupport Getting help on the Web F or more tr oubleshooting i nforma tion: Get help with wir eless netw orking. www .kodak.co m/ go/ inkjetnetw orking Search our kno wledge base of Questions and Answ ers. www .kodak.co m/ go/her o3_1suppor t Download the latest firm war e and software f or optimal printer [...]

  • Page 85

    www .kodak.c om/ go/ aiosupport 80 K ODAK HERO 3. 1 All-in-One Printer Status lights The status lights indicate the condition of the printer . Ther e are t wo status lights on the printer: one on the on/ off button tha t indicates power , the other indicates Wi-Fi status. Power light Wi-Fi connectivity LED P ow er light What it means Off • The pr[...]

  • Page 86

    81 www .kodak. com/ go/ aiosupport 11 Pr oduct and Safety Specifications The f ollowing specifications ar e su bject to change wi thout notice. Specifications and features Print performance Photo printing features Copy document features ISO /IEC 2 437 4 ESA T 6.8 ipm ISO /IEC 2 437 4 ESA T 4. 1 ipm Print technology Continuous-tone, thermal in kjet [...]

  • Page 87

    www .kodak.c om/ go/ aiosupport 82 K ODAK HERO 3. 1 All-in-One Printer Copy photo features Scanning features Paper input tray features Ink cartridges Col o r Black and white or color Quantity 1 to 99 copies Cop y s iz e s 2 x 3 in. / 5 x 8 cm 3.5 x 5 in. / 9 x 13 cm 4 x 6 in. / 10 x 15 cm 4 x 7 in. / 10 x 18 cm 4 x 8 in. / 10 x 20 cm 4 x 12 in. / 1[...]

  • Page 88

    Product and Saf ety Specifications 83 www .kodak. com/ go/ aiosupport Connectivity Software support Physical specifications Warranty Pr otocols supported USB 2.0 High Speed; DPOF Devic es supported WINDOW S OS-based and MACINT OSH C omputers, memory cards ( SD , MS/Duo, MMC, SDHC) Image F ormats suppor ted Image printing supports JPEG (EXIF v2.2); [...]

  • Page 89

    www .kodak.c om/ go/ aiosupport 84 K ODAK HERO 3. 1 All-in-One Printer System requirements Computer with WINDO WS OS Computer with MA C OS P aper types supported Minimum Operating sy stem WINDOWS 7 , VIST A, or XP (SP2 or later) CPU INTEL CELERON Pr ocessor Clock sp eed 1. 2 GHz Memory 512 M B R AM A vailable hard disk space 500 MB av ailable Inter[...]

  • Page 90

    Product and Saf ety Specifications 85 www .kodak. com/ go/ aiosupport P aper sizes supported Plain paper A4 (8. 3 x 11.7 in. / 21 x 30 cm) A5 (5.8 x 8.3 in. / 15 x 21 cm.) A6 ( 4. 1 x 5.8 in. / 11 x 15 cm) B5 (6. 9 x 9.8 in. / 18 x 25 cm) US Executiv e (7 . 3 x 10.5 in. / 18 x 27 cm) US Lett er (8.5 x 11 in. / 22 x 28 cm) US Legal (8.5 x 14 in. / 2[...]

  • Page 91

    www .kodak.c om/ go/ aiosupport 86 K ODAK HERO 3. 1 All-in-One Printer Safety information K ODAK HER O 3. 1 A ll-in-One Printers are Class 1 LED Pr oducts. • Alwa ys follo w all warnings and instructions mark ed on the product. • Use only the power sour ce indicated on the product regulatory label. • Use only the po wer cor d that comes with [...]

  • Page 92

    Product and Saf ety Specifications 87 www .kodak. com/ go/ aiosupport L CD screen safety • Use only a dry , soft cloth to clean th e L CD screen. Do not use any liquid or chemical cleaners. • If the L CD screen is damag ed, contact K odak immediately . If any of the solution from the display g ets on your hands, wash them thoroughly with soap a[...]

  • Page 93

    www .kodak.c om/ go/ aiosupport 88 K ODAK HERO 3. 1 All-in-One Printer Regulatory compliance FCC statement The United States F ederal C o mmunications Co mmis sion (in CFR 4 7 P art 15. 105) has specified that the f ollowing notic e be brought to the attention of the user s of this pr oduct: Note: This equipment has been tested and found to comply [...]

  • Page 94

    Product and Saf ety Specifications 89 www .kodak. com/ go/ aiosupport Canadian statements This pr oduct meets the applicable Industry Canada technical specifications. Operat ion is subject to the following t wo c onditions: (1) this device may not cause in ter fere nce , a nd (2 ) th is dev ice m us t ac ce pt any interfer ence, including interfer [...]

  • Page 95

    www .kodak.c om/ go/ aiosupport 90 K ODAK HERO 3. 1 All-in-One Printer REACH Article 33 declarations Go to www .k odak.c om/ go /REA CH for information ab out the presence of substances included on the candidat e list acco rding to article 59(1) of R egulation (EC) No . 1907 /2006 (REA CH). Waste electrical and electronic equipment labeling In the [...]

  • Page 96

    Product and Saf ety Specifications 91 www .kodak. com/ go/ aiosupport Warranty Information Limited Warranty K odak warrants K odak consumer electronic products and ac cess ories (“Pr oducts”), excluding batt eries, to be fr ee from malfunctions and defects in both materials and workmanship for on e ye ar from the date of pur c hase. Re tain the[...]

  • Page 97

    www .kodak.c om/ go/ aiosupport 92 K ODAK HERO 3. 1 All-in-One Printer Declaration of Conformity See www .kodak.c om/ go/ declarationofc onformity .[...]