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Lexmark 4097-00X manual

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Table of contents for the manual

  • Page 1

    4097-00X Lexmark 3200 Color Jetprinter TM Le xmark and Lexmark with diamond design are trademarks of Lexmark International, In c., registered in the United States and/or other countr ies. • T able of Contents •I n d e x • Safety and Notices • T rademarks • Star t Diagnostics • Manuals Menu[...]

  • Page 2

    Fi r st Edition ( J un e , 1998) The f oll o wing paragraph does not app l y to a n y country wher e such p r o visions are inconsistent with local l a w : LEXMARK INTERN A TIONAL, IN C . P R O VIDES THIS PUBLIC A TION “AS IS” WITHOUT W ARRANTY OF ANY KIN D , EITHER EXPRESS OR IMPLIE D , INCLUDING, B UT N O T LIMITED T O , THE IMPLIED W ARRANTI[...]

  • Page 3

    v 4097-00X Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Power Consumption[...]

  • Page 4

    Pref ace vii 4097-00X Preface This manual is divided into the f ollowing chapters: 1. General Information contains a gener al description of the printer and the maintenance approach used to repair it. Special tools and test equipment are listed in this chapter , as w ell as general en vironmental and saf ety instructions. 2. Diagnostic Inf ormation[...]

  • Page 5

    viii Ser vice Manual 4097-00X Safety Inf ormation • This product is designed, tested and approv ed to meet str ict global safety standards with the use of specific Le xmark components. The saf ety features of some par ts ma y not alw a ys be obvious . Le xmark is not responsible f or the use of other replacement par ts. • The maintenance inf or[...]

  • Page 6

    Saf ety Inf ormation ix 4097-00X Norme di sicurezza • Il prodotto è stato progettato , testato e approv ato in conformità a se veri standard di sicurezza e per l’utilizzo con componenti Le xmark specifici. Le caratteristiche di sicurezza di alcune par ti non sempre sono di immediata comprensione. Le xmark non è responsabile per l’utilizzo [...]

  • Page 7

    x Ser vice Manual 4097-00X P autas de Seguridad • Este producto se ha diseñado , verificado y aprobado para cumplir los más estrictos estándares de segur idad global usando los componentes específicos de Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre e videntes. Le xmark no se hace responsable del uso d[...]

  • Page 8

    Saf ety Inf ormation xi 4097-00X Inf ormació de Seguretat • Aquest producte està disseny at, comprov at i aprovat per tal d'acomplir les estrictes nor mes de seguretat globals amb la utililització de components específics de Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies . Lexmark no[...]

  • Page 9

    xii Ser vice Manual 4097-00X[...]

  • Page 10

    General Inf or mation 1-1 4097-00X 1. General Inf ormation The Le xmark 3200 Color Jetpr inter TM is a personal, near laser- quality inkjet printer . The printer contains single-unit customer replaceable supply items . Dual printheads provide color and true blac k printing without changing pr intheads. The b lac k car tr idge has a total of 208 noz[...]

  • Page 11

    1-2 Ser vice Manual 4097-00X Maintenance Appr oach The diagnostic information in this manual leads y ou to the correct field replaceable unit (FR U) or par t. Use the symptom index, service checks , and diagnostic aids to determine the symptom and repair the f ailure. Begin with “Indicator Light T able” on pa ge 2-1 . After you complete the rep[...]

  • Page 12

    Diagnostic Inf ormation 2-1 4097-00X 2. Diagnostic Inf ormation Start Use the indicator light table , the symptom tabl es, service checks, and diagnostic aids in chapter 3, to deter mine the printer failure . Indicator Light T able Indicator Li g ht Indicates P ower light on Machine is on. P ower light on and busy light flashes two times P aper out[...]

  • Page 13

    2-2 Ser vice Manual 4097-00X P ower -On Self T est (POST) Sequence T urn the pr inter on and check f or a correct POST operation by obser ving the follo wing: 1. The powe r light comes on. 2. The carrier moves o v er the maintenance station two times and seals the printheads. 3. The paper f eed gears turn. 4. All motors stop and the power light sta[...]

  • Page 14

    Diagnostic Inf ormation 2-3 4097-00X Symptom Tables Locate the symptom in the f ollowing tab les and take the appropriate action. Carrier T r ansport Problems Maintenance Station Prob lems Operator P anel Prob l ems S y m p tom Action • No carrier mov ement • Slo w carrier mo vement • Carrier stops • Carrier slams side frame Go to the “Ca[...]

  • Page 15

    2-4 Ser vice Manual 4097-00X P aper Feed Problems P ower Pr oblems Print Quality Prob lems S y m p tom Action • F ails to pick paper • Picks more than one sheet of paper • Picks paper b ut f ails to f eed • P aper jams • P aper f ails to e xit • Noisy paper feed Go to the “P aper Fe ed Service Check” on pa ge 2-8 . Env elopes f ail [...]

  • Page 16

    Diagnostic Inf ormation 2-5 4097-00X Service Checks Carrier T ranspor t Ser vice Chec k FRU Action 1 System Board Unplug the print er and disconnect the carr ier transpor t motor connector (J4) from the system board. Plug in the pr inter and check for approximately 12 V dc betw een (J4-1) and ground. If the voltage is incorrect, replace the system [...]

  • Page 17

    2-6 Ser vice Manual 4097-00X 5 Printhead Cable / Home Sensor Disconnect the printer and che ck the carrier printhead connec tor (J1). If the connection is good, remov e the printhead carr ier and rod, without disconnecting the pr inthead cables . Inser t a piece of paper into th e sensor . Plug in the printe r and check f or 5 V dc at connection (C[...]

  • Page 18

    Diagnostic Inf ormation 2-7 4097-00X Maintenance Station Service Check The maintenance station has two functions: 1. Cleans the pr inthead nozzles dur ing the pr int operation. 2. Seals the pr inthead when it is not being used to pre v ent the nozzles from dr ying. FRU Action 1 Maintenance Station Assembly As the carrier moves to the right ov er th[...]

  • Page 19

    2-8 Ser vice Manual 4097-00X P aper Feed Service Check If your machine does not ha v e paper jam prob lems, continue with the ser vice check. If y our machine does hav e a paper jam problem, e xamine it f or the f ollowing before y ou begin the ser vice check: • Check the entire paper path f or obstructions. • Be sure there is not too much pape[...]

  • Page 20

    Diagnostic Inf ormation 2-9 4097-00X 2 P aper Feed Motor A noisy or chattering motor or a motor that fails to turn, c an be caused by: • An open or shor t in the m otor • An open or shor t in the m otor driver on the system board • A bind in the paper feed mechanism With the paper feed motor cab le disconnected from the system board , check f[...]

  • Page 21

    2-10 Ser vice Manual 4097-00X Pa p e r Pa t h S e r v i c e C h e c k Examine the machine f or the f ollowing bef ore you begin this ser vice check: • Check the entire paper path f or obstructions. • Be sure the correct type of paper is being used. • Be sure the printer is installed on a flat surface. FRU Action 1 Large and Small F eed Roller[...]

  • Page 22

    Diagnostic Inf ormation 2-11 4097-00X Po w e r S e r v i c e C h e c k FRU Action 1 Exter nal P ower Supply Plug the external power supply into an outlet. Check f or + 30 V dc. If you do not hav e correct voltage , replace the e xternal power supply . 2 P ower Connector Disconnect the external power supply and disconnect the (J5) power connector fr[...]

  • Page 23

    2-12 Ser vice Manual 4097-00X Print Quality Service Check FRU / Function Action 1 Print Car tr idge Be sure the machine contains good pr int car tridges. 2 Color Print Car tridge Cross Contamination Cross contamination of color inks results in incorrect colors pr inted, as when green pr ints f or yello w , (when yellow and bl ue are mixed in the pr[...]

  • Page 24

    Diagnostic Inf ormation 2-13 4097-00X 6 P aper Feed Ink smudging and smear ing can be caused by paper problems or problems in the paper f eed area. Check the f ollowing: • Correct type of paper is being used. Also che ck the paper for curl or wrinkles. • Feed rollers f or wear , dir t, or looseness. • Gears for wear or binds . • P aper path[...]

  • Page 25

    Diagnostic Aids 3-1 4097-00X 3. Diagnostic Aids Te s t P a g e This test prints the test page. T o run a complete test page of blac k and color patterns, be sure the print car tr idges are in good condition. Install a b lack print car tr idge in the right side of the pr inthead cradle and a color printhead car tr idge in the left side. T o enter th[...]

  • Page 26

    Repair Inf ormation 4-1 4097-00X 4. Repair Inf ormation This chapter e xplains ho w to make adjustments to the printer and how to remo ve def ective par ts. Note: Read the f ollo wing bef ore handling electronic par ts. Handling ESD-S ensitive P ar ts Many electronic products use par ts that are known to be sensitiv e to electrostatic discharge (ES[...]

  • Page 27

    4-2 Ser vice Manual 4097-00X Adjustments The user is directed, in the Printer Control program, to perf orm the bidirectional alignment adjustments after replacing a print car tridge. Remo val Pr ocedures The f ollowing procedures are arr anged according to the name of the printer par t discussed. CA UTION: Unplug the po wer cord before r emoving an[...]

  • Page 28

    Repair Inf ormation 4-3 4097-00X Access Co ver Remo val 1. Open the access cov er . 2. Push the mounting tabs toward the center of the machine . 3. Remov e the access cov er . Buttons / Lenses Remov al 1. Remov e the front cov er . 2. Depress the button clips and remo ve the b uttons. 3. Lift and remov e the lenses. Carrier Belt / Idler Pulley Remo[...]

  • Page 29

    4-4 Ser vice Manual 4097-00X Carrier T ranspor t Motor Remov al 1. Remov e the front cover . 2. Remov e the carr ier frame. 3. Disconnect the carrier transpor t motor connector from the system board. 4. Remov e the belt from the carr ier transpor t motor pulley . 5. Unlatch the right side of the sheet feeder and unhook the carrier transpor t motor [...]

  • Page 30

    Repair Inf or mation 4-5 4097-0 0X Gutter P ad / Maintenance Station Remov al 1. Re mov e the front cov e r . 2. Re mov e the carr ier frame. 3. Re mov e the two screws from the rear of t he main tenance stati on. 4. De press the two clips on the rear of the carr ier frame and remove the mainten ance stat ion. 5. Re mov e the sp ring an d actuator [...]

  • Page 31

    4-6 Ser vice Manual 4097-00X Mid Frame / Star Roller Assembl y Remo v al 1. Remov e the front cover . 2. Remov e the carr ier frame. 3. Remov e the exit roller . 4. Remov e the small feed roller assemblies . 5. Remov e the EOF flag. 6. Depress the latches located on the rear of the mid frame and remov e the mid frame and star roller assembly . Note[...]

  • Page 32

    Repair Inf ormation 4-7 4097-00X P ower Connector Remo v al 1. Remov e the front cov er . 2. Remov e the carr ier frame . 3. Disconnect the power connector from the system board. Note the routing of all cables . 4. Remov e the scre w from the power connector and remov e the pow er connector . Printhead Carrier / Cable / Rod Remo v al 1. Remov e the[...]

  • Page 33

    4-8 Ser vice Manual 4097-00X Rear Cover Remo val 1. Open the rear cov er . 2. Push the mounting tabs tow ard the center of the machine and remov e the rear cover . Sheet Feeder Remov al 1. Remov e the front cover . 2. Remov e the carr ier frame. 3. Remov e the tw o scre ws that hold the sheet f eeder to the carr ier fra me. 4. Remov e the screw fro[...]

  • Page 34

    Connector Locations 5-1 4097-00X 5. Connector Locations J1 Printhead Cable 1 J2 Printhead Cable 2 J3 P aper F eed Motor J4 Carrier T ranspor t Motor J5 P ower Connector J6 P arallel P or t J7 Operator P anel S1 EOF Sensor S2 Access Door Sensor[...]

  • Page 35

    Pre v entiv e Maintenance 6-1 4097-00X 6. Preventive Maintenance This chapter contains the lubrication specifications. F ollow these recommendations to pre vent prob lems and ma intain optimum performance. Lubrication Specifications Lubricate only when par ts are replaced or as needed, not on a scheduled basis. Use g rease P/N 99A0394 to lubricate [...]

  • Page 36

    P ar ts Catalog 7-1 4097-00X 7. P ar ts Catalog How to Use This P ar ts Catalog • SIMILAR ASSEMBLIES: If two assemb lies contain a majority of identical par ts, they are brok en down on the same list. Common par ts are shown by one inde x number . Parts peculiar to one or the other of the assemblies are listed separ ately and identified by descri[...]

  • Page 37

    7-2 Ser vice Manual 4097-00X Assembl y 1: Cover s[...]

  • Page 38

    Pa r t s C a t a l o g 7-3 4097-0 0X Asm- Inde x Pa r t Number Units Descr iption 1 -1 17D056 1 1 Cov er , Rear Asm (001 ) 1 17D056 2 1 Cov er , Rear Asm (002 ) 2 17D0590 2 Scre ws, (PP) 3 17D0550 1 Bas e Asm (00 1) 3 17D0551 1 Bas e Asm (00 2) 4 17D056 0 1 Buttons an d Lens Asm (Op erat or P anel) 5 17D055 4 1 Cov er , Access (0 01) 5 17D055 5 1 C[...]

  • Page 39

    7-4 Ser vice M anual 4097-00 X Assembl y 2: P aper Feed / Carrier T ransport[...]

  • Page 40

    Pa r t s C a t a l o g 7- 5 4097-0 0X Asm- Index Par t Number Units D escriptio n 2 -1 17D0566 1 Roller , Small F eed Asm 2 17D0589 1 Lev er , EOF Asm 3 17D0565 1 Roller , Large F eed with Gear Asm 4 17D0564 1 Roller , Sta r Asm / Mi d F rame with Brac kets 5 17D0569 1 Roller , Exit As m with Gear 6 17D0568 1 Plate, G ear Asm w ithout Mo tor 7 17D0[...]

  • Page 41

    7-6 Ser vice M anual 4097-0 0X Assembl y 3: Electr onics[...]

  • Page 42

    Pa r t s C a t a l o g 7-7 4097-0 0X Asm- Inde x Pa r t Number Units Descr iption 3 -1 17D0570 1 Sy stem Board 2 17D0590 4 Scre ws, (PP) 3 17D055 9 1 Opera tor P anel / P o wer Co nnecto r 4 17D057 4 1 Actuator As semb ly NS 17D0575 1 P ow er Supply , Exter nal (L V) 100 J apan NS 17D0576 1 P o wer Su pply , Exter nal (L V) 120 NS 17D0577 1 P o wer[...]

  • Page 43

    7-8 Ser vice Manual 4097-00X Assembl y 4: Carrier[...]

  • Page 44

    P ar ts Catalog 7-9 4097-00X Asm- Index Par t Number Units Description 4 -1 17D0578 1 Carrier Ass embly (Complete) 2 17D0580 1 Rod, Carr ier G uide 3 17D0579 1 Pr inthead Rubber Back ers 4 17D0581 1 Car tr idge Interlock K eys 5 17D0572 1 Pr inthead / Home Sensor Cable[...]

  • Page 45

    7-1 0 Se rv ice Manual 4097-0 0X Assemb ly 5: Carrie r T ranspor t[...]

  • Page 46

    P a r t s C a t a l o g 7- 1 1 4097-00X Asm- I nd e x P a r t Number Un i ts Desc r ip t i o n 5 -1 1 7 D 0 590 11 Scr e w s , ( PP) 1 1 7 D 0 590 1 Spr i n g ( PP) 2 1 7 D 0 582 1 M o to r , Ca r r i e r T r an s po r t w i t h Ge a r 3 1 7 D 0 590 2 Ret a i n e r s , Ca r r i e r Gu i d e R o d ( PP) 4 1 7 D 0 583 1 Be l t , Ca r r i er 5 1 7 D 0[...]

  • Page 47

    7-12 Ser vice M anual 4097-00 X Assembl y 6: Maintenance St ation[...]

  • Page 48

    P ar ts Catalog 7-13 4097-00X Asm- Index Par t Number Units Description 7 -1 17D0586 1 Maintenance Station 2 17D0587 1 Wipers and Caps 3 17D0556 1 Gutter P ad[...]

  • Page 49

    Inde x I-1 4097-00X Inde x A Abbreviations 1-2 Adjustments 4-2 Aids 3-1 Assemblies 1 Covers 7- 2 2 Carrier Transport 7-4 2 Paper Feed 7-4 3 Electronics 7-6 4 Carrier 7-8 5 Carrier Transport 7-10 6 Maintenance Station 7-12 C Connector Locations 5-1 D Diagnostic Aids 3-1 E ESD-Sensitive Parts 4-1 G General Information 1-1 I Indicator Light Table 2-1 [...]

  • Page 50

    I-2 Ser vice Manual 4097-00X Paper Guide 4-6 Power Connector 4-7 Printhead Cable 4-7 Rear Cover 4-8 Sheet Feeder 4-8 Small Feed Rollers 4-8 Star Roller 4-6 System Board 4-8 Wipers & Caps 4-5 Repair Information 4-1 S Safety Information vi Service Checks Carrier Transport 2-5 Envelope Feed 2-7 Maintenance Station 2-7 Paper Feed 2-8 Power 2-11 Sta[...]