Lexmark C925 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Lexmark C925, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Lexmark C925 should contain:
- informations concerning technical data of Lexmark C925
- name of the manufacturer and a year of construction of the Lexmark C925 item
- rules of operation, control and maintenance of the Lexmark C925 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Lexmark C925 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Lexmark C925, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Lexmark service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Lexmark C925.

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Table of contents for the manual

  • Page 1

    C925 User's Guide November 2012 www.lexmark.com Machine type(s): 5041 Model(s): 030[...]

  • Page 2

    Conten ts Safe ty infor matio n.... ...... ..... ........ ...... ........ ..... ...... ........ ..... ...... ....... ...... ...... .6 Learn ing a bout t he pr inte r..... ........... ........ ........ ........... ........ ........ ........... .....8 Thank you for c hoosin g thi s print er!.. ......... ...... ...... ......... ...... ...... ..... ...[...]

  • Page 3

    Loadi ng pap er and spec ialty media... .........................................................69 Settin g the pap er size an d type.. ..... ..... ..... ....... ..... ...... ...... ...... ..... ....... ..... ..... ..... ....... ..... ..... ..... ............ ...69 Load ing the s tan dar d or opt iona l 55 0 ‑ she et tray ........ ..............[...]

  • Page 4

    Mainta ini ng the p rinte r...... .... ......... ..... ..... ........ ..... ......... ..... ..... ........ ..... ..150 Cleani ng the exte rior of the prin ter....... ....... ........ ........ ........... ........ ....... ........... ........ ........ ....... . ........... 150 Cleani ng the prin thead l ens es...... ..... ..... ....... ...... ..... [...]

  • Page 5

    Solvi ng colo r qua lity proble ms.... ...... ........ ....... ..... ......... ...... ...... ...... ......... ..... ...... ...... ......... ..... ...... ...... .206 Embedd ed W eb Ser ver doe s not open. ......... ............. ........ ......... ......... ............. ......... ......... ......... ..... ...209 Contacting customer support.........[...]

  • Page 6

    Safety information Connect t he power cord t o a proper ly gro unded e lectric al out let th at is ne ar the product and ea sily acce ssible. Do not p lace or use this product near water o r wet l ocati ons. This pro duct uses a printin g pro cess t hat h eats the print med ia, and the heat may c ause t he media to r elease emiss ions. You must und[...]

  • Page 7

    CAUTION—PO TENTIAL IN JURY: To reduce the ri sk of e quipme nt inst abilit y, load ea ch paper drawer o r tray separately. Keep all oth er drawers or trays closed until needed. CAUTION —SHOCK HA ZARD: If you are acce ssing the s ystem b oard or in stall ing opti onal har dware or mem ory devic es some time af ter settin g up t he prin ter, t he[...]

  • Page 8

    Learni ng about the prin ter Thank you fo r choosing th is printer! We've worked hard to make sure it will meet your n eeds. To st art usi ng your new p rinter right aw ay, u se the set up m aterial s tha t came wi th the p rin ter, and t hen s kim th e User’s Guide to learn ho w to per form basic tasks . To g et the m ost out of yo ur prin [...]

  • Page 9

    What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownload s • Live chat support • E ‑ mail support • Voice support Lexmark Support We b site— http://support.le xmark.com Note: Select your country or region, and then select your product to view the a[...]

  • Page 10

    1 2 3 4 5 1 385 mm ( 15.16 in. ) 2 609.6 m m (24. 0 in. ) 3 100 mm ( 3.94 i n.) 4 100 mm ( 3.94 i n.) 5 100 mm ( 3.94 i n.) Printer configurations Notes: • The printe r sta nd is a cabinet that can be c onverted into a cast er base . • If used wi th a prin ter s tand, the n th e printer suppor ts only o ne option al 5 50-shee t tray. • If use[...]

  • Page 11

    6 7 8 9 10 1 2 3 4 5 1 Printer control panel 2 Standard exit bin 3 Multipurpose feeder 4 Standard 1 50 ‑ sheet tray 5 Standard 2 50 ‑ sheet tray 6 ‑ 8 Opti onal 5 50 ‑ shee t tray 9 Caster base (converted from a printer stand) 10 Prin te r sta nd CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for [...]

  • Page 12

    Understanding th e printer co ntrol panel 1 2 3 4 5 6 7 Item Descriptio n 1 Display Shows the status of the printer 2 Home Lets you navigate back to the home screen 3 Keypad Allows you to enter numbers, letters, or symbols 4 Sleep Mode Enables Sleep Mode Note : Touching the screen or any hard button presse s will cause the printer to wake from Slee[...]

  • Page 13

    Understandin g the home screen Understanding the hom e screen When th e printer is tu rned on, t he display shows a basic screen, referr ed to as th e home screen. Use the home s creen button s and icons to initiate an action . Note: Your ho me scre en, icon s, and the but tons m ay vary de pendin g on your hom e scree n custo mizati on set tings, [...]

  • Page 14

    This may al so appea r on th e home s creen: Touch To Search H eld Jobs Search current h eld jobs. Using the touch-screen buttons Note: Your ho me scre en, icon s, and buttons may var y depen ding on your h ome scre en cus tomizat ion s ettings, adminis trative setup , and ac tive embedded solutio ns. Samp le touc h scre en 1 2 3 4 5 6 7 8 9 10 Tou[...]

  • Page 15

    Touch To 6 Lef t sc rol l de crea se Scroll to another value in dec reasing order. 7 Down ar row Scroll d own. 8 Acce pt Save a se ttin g. 9 Cancel • Cancel an action or a sele ction. • Cancel out a screen and r eturn to the previous screen. 10 Back Naviga te back to the previous sc reen. Other to uch- screen b uttons Touch To Exit Exit from th[...]

  • Page 16

    Features Feature Description Menu trail lin e: Menus > Settings > Print Set tings > Num ber o f C opi es A menu trail l ine is located at the top of each men u screen. This featu re acts as a trail, showing the path taken to arrive at the c urrent men u. It gives the exact location within the menu s. Number of Copies is not underlined sinc[...]

  • Page 17

    Setting up and usin g the home screen applications Notes: • Your home screen, i cons, a nd but tons m ay vary depen ding o n your ho me scre en custo mizat ion set tings, adminis trativ e setup , and a ctiv e embedd ed appl ications . Some appli cations are su pporte d only o n select printe r mod els. • There may be additi onal so lutions and [...]

  • Page 18

    Activating the home screen application s For deta iled in forma tion abo ut conf igurin g and using ho me scr een appl icatio ns, vis it the L exma rk Web site at http: //sup port. lexmark .com . Background and Idle Screen Icon Description The application lets you customize the backgro und and idle screen of your pr inter home screen . To change th[...]

  • Page 19

    Eco ‑ Settings Icon Description The applicatio n lets you easily mana ge ene rgy cons umption, noise, toner, and pap er usage settings to help reduce the environmental impact of your printer. Showroom Icon Description The application lets you cr eate and display a c ustomiz ed slide show on the touch screen of your printer. You can specify how lo[...]

  • Page 20

    Exporting and impo rting a configura tion using the Embedd ed Web Server You can e xport config uration setting s int o a text file that can the n be im ported a nd use d to app ly the s etting s to on e or mor e additi onal pri nters. Exporting a configuration 1 From the Em bedded W eb Serv er, cli ck Settings or Confi gurat ion . 2 Click Devi ce [...]

  • Page 21

    Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are acce ssing the s ystem b oard or in stall ing opti onal har dware or mem ory devic es some time af ter settin g up t he prin ter, t hen tu rn th e print er off , and unplug the po wer cord from the wall outle t befo re conti nuing . If you h ave any oth er dev[...]

  • Page 22

    Accessing the s ystem board CAUTION —SHOCK HA ZARD: If you are acce ssing the s ystem b oard or in stall ing opti onal har dware or mem ory devic es some time af ter settin g up t he prin ter, t hen tu rn th e print er off , and unplug the po wer cord from the wall outle t befo re conti nuing . If you h ave any oth er dev ices atta ched to the pr[...]

  • Page 23

    4 Reattac h t he me tal pan el. Note: M ake su re the f an c able is pl ugged to it s conne ctor b efore r eattac hing the met al panel. Warning—Pote ntial Da mage: System b oard electro nic components are easily damaged by static electricity. Touch so methin g met al on t he printe r befo re touc hing a ny syst em board elect ronic c omponent s [...]

  • Page 24

    An optio nal memo ry card ca n be pur chased separat ely and a ttached to the s ystem b oard. 1 Access th e syst em board . For more informat ion, see “Accessing th e system board” o n page 22. Notes: • This task r equi res a fla thea d sc rewd riv er. • Do not un plug the fan ca ble upon openin g the m etal pa nel. Note: 2 Unpack the memor[...]

  • Page 25

    4 Alig n the no tche s on the me mory card to th e ridg es on t he c onne ctor. 1 Notch 2 Ridge 5 Push th e memory ca rd strai ght in to the co nnecto r until it clicks into place. 1 2 6 Reattach the system board cover. Additi onal pr inter se tup 25[...]

  • Page 26

    Installing a flash memory or firmware card The syst em board has two connec tions f or an o ptional flash m emor y or fir mware c ard. Onl y one o f each m ay be insta lled, but the connectors are interchangeable. CAUTION —SHOCK HA ZARD: If you are acce ssing the s ystem b oard or in stall ing opti onal har dware or mem ory devic es some time af [...]

  • Page 27

    4 Push the ca rd firmly into place. Notes: • The entir e length of the c onnect or on t he card must touch a nd be f lush a gainst t he syst em boa rd. • Be ca reful no t to dam age the c onnectors . 5 Reattach the system board cover. Installing an Inte rnal Solutions Port The sys tem boar d sup ports one optio nal Lexm ark I nterna l Solu tion[...]

  • Page 28

    1 2 3 Unplug the fan cable from it s conne ctor o n the sy stem boar d. 4 Unpack the ISP and Conne ctivi ty Instal latio n Kit. 1 2 3 4 5 6 7 ISP 1 ISP 2 Plastic moun ting bracket 3 Screws Connectivity Ins tallation Kit 4 Plast ic cove r 5 Screws Additi onal pr inter se tup 28[...]

  • Page 29

    6 Metal housing 7 ISP cabl e Note: Several parts ma y be in the ISP an d Con nectivity In stall ation Kit. 5 Remove t he old I SP cable . 6 Using a thumbs crew, a ttach the pla stic mo unting b racket to the back o f the ISP . 7 Inse rt the ISP into th e meta l hous ing. Note: T he plas tic m ounting brac ket att ached t o the I SP has th ree tabs [...]

  • Page 30

    8 Atta ch th e ISP t o the m etal ho using using two thumbscr ews . 9 Route the ne w ISP cabl e thr ough the op ening o f the me tal p anel. Note: T he ISP cable in the Conne ctivit y Inst allati on K it is l onger than the old one. Additi onal pr inter se tup 30[...]

  • Page 31

    10 Attach the ISP cable to the connector on the ISP. 11 Atta ch th e ISP t o the m etal pan el usin g thr ee sc rews t hat c ame with the Connect ivit y Inst allati on K it. 12 Attach the ISP cable to the connector on th e system board. Additi onal pr inter se tup 31[...]

  • Page 32

    13 Reconnect the fan cable to its connector on th e system board. 14 Atta ch th e ISP t o the pr inter . Additi onal pr inter se tup 32[...]

  • Page 33

    15 Snap on th e plas tic cover over the metal housin g. Installing a printer hard dis k The optio nal print er hard disk ca n be ins talled with or wi thout a Lexma rk Internal Solut ions Po rt (ISP) . CAUTION —SHOCK HA ZARD: If you are acce ssing the s ystem b oard or in stall ing opti onal har dware or mem ory devic es some time af ter settin g[...]

  • Page 34

    3 Locate the ap propri ate connec tor on th e sys tem boar d. 4 Align th e stan doffs of the printe r hard dis k to t he holes on the system bo ard, and then press o n the prin ter ha rd disk until the standof fs are in place. Additi onal pr inter se tup 34[...]

  • Page 35

    5 Insert the plug of t he printer hard disk inte rface cable into the receptacle of the system boar d. 6 Reattach the system board cover. Removing the printer har d disk Note: This task re quires a flat head screwd river. Warn ing —Pot ent ial D amag e: System board electronic compon ents are eas ily damaged by s tatic electri city. Touch somethi[...]

  • Page 36

    • Do not un plug the fan ca ble upon openin g the m etal pa nel. 2 Unplug the p rinter hard disk interface cable from the syst em board, leaving the cable attached t o the printer hard disk. To unplug the cable, s queeze the p addle at the pl ug of the interface cable to disengage the latch before pulling the cable ou t. 3 Remove the p rinter har[...]

  • Page 37

    Installing optional trays Order of ins tallation CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y. You mus t use eith er a print er stand or pr inter base if yo u are using a hig h-capacity input tray, a dup lex unit and a n input option, or m ore th an one inpu t opt ion. I f you purchase d [...]

  • Page 38

    1 Unpack the optio nal tray and print er s tand, and t hen remo ve all packi ng mater ial. 1 3 2 4 1 Optional 5 50-sheet tra y 2 Printer sta nd 3 Brackets and screws 4 Thumbscrews 2 Turn the printe r off, and un plug t he power cord from th e wall outle t before conti nuing. If you have any othe r device s attach ed to the p rinter, then turn them [...]

  • Page 39

    4 Alig n the o ptiona l tr ay to t he prin ter s tand, t hen lower t he pr inter to th e tray. 5 Lock th e st andard and o ption al tray s tog ether using the b racket s tha t cam e with th e opti onal tray . a Open the s tandard 2 50- and opt ional 550 ‑ sheet tray. Additi onal pr inter se tup 39[...]

  • Page 40

    b Remove the screw from the 250 ‑ sh eet tray. c Place a bracket over the screw hole and secure it with th e screw. d Close the trays. 6 Lock the op tional 550 ‑ s heet tray to the pri nter stan d. a Open the opt ional 550 ‑ sheet tray and remov e the screw. Additi onal pr inter se tup 40[...]

  • Page 41

    b Open t he printe r sta nd. c Place a bracket over the screw hole and secure it with th e screw. d Close th e optio nal tra y and printe r stan d. 7 Plug in the electrical connections between trays. 8 Atta ch brack ets to the back o f the p rinter, op tional tray, and print er s tand. 1 2 1 Bracket to lock option al tray to pri nter 2 Bracket to l[...]

  • Page 42

    a Insert bracke ts on the s lots lo cated a t the back o f the optio nal t ray and printe r stan d. b Secur e the br acke ts with s crews. c Insert bracke ts on the s lots lo cated a t the back o f the printe r and o ption al tr ay. Additi onal pr inter se tup 42[...]

  • Page 43

    d Secur e the br acke ts with s crews. 9 Insert th e bases on the slot s at the sid es of the p rinter st and and secure them w ith screw s. 10 Turn the pr inter back o n. 11 Set the pr int er software to r eco gnize th e optiona l inpu t sourc e. For more in formati on, see “Upd ating avai lable opti ons in th e printer driver” on pa ge 51. In[...]

  • Page 44

    • When i nstal ling t hree op tiona l 55 0 ‑ shee t trays , use a pr inter s tand c onverte d int o a caster base. CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION —SHOCK HA ZARD: If you are acce ssing the s ystem b oard or in stall in[...]

  • Page 45

    b Lift th e upper portio n of th e print er st and, lea ving the bas e. 4 Attach the thumbscr ews on the caster ba se. Additi onal pr inter se tup 45[...]

  • Page 46

    5 Align the trays to th e caster base, then lower t he printer to the tr ays. 6 Lock th e st andard and o ption al tray s tog ether using the b racket s tha t cam e with th e opti onal tray . a Open the s tandard 2 50- and opt ional 550 ‑ sheet tray. Additi onal pr inter se tup 46[...]

  • Page 47

    b Remove the screw from the 250 ‑ sh eet tray. c Place a bracket over the screw hole and secure it with th e screw. d Close the trays. 7 Lock the op tional 550 ‑ s heet trays togeth er using the scr ews that came with the trays. a Remove the uppe r optional 550-sh eet tray drawer. Leave the lower op tional trays open. Additi onal pr inter se tu[...]

  • Page 48

    b Reach into the lower o ptional tray and insert a s crew, pushi ng it up ward to the optio nal tray above it. 1 2 8 Plug in the electrical connections between trays. 9 Atta ch brack ets to t he back o f the p rint er and optio nal t rays. a Insert brac kets on the s lots locate d at t he back o f th e op tional tray s. b Secur e the br acke ts wit[...]

  • Page 49

    c Insert bracke ts on the s lots lo cated a t the back o f the printe r and o ption al tr ay. d Secur e the br acke ts with s crews. 10 Inser t t he base s on the slo ts at th e si des of the cas ter b ase and secu re them with s crews. 11 Turn the pr inter back o n. 12 Set the pr int er software to r eco gnize th e optiona l inpu t sourc e. For mo[...]

  • Page 50

    Connect the p rinter to the computer u sing a USB cable or Eth ernet cable. Be su re to match the fol lowing : • The USB symbol on the cable wit h the USB symbol on the print er • The appropriate Ethernet cable to the Ethernet port 1 2 1 USB port Warning—Potential Da mage: Do not touch the USB cable, any network adapter, or the print er in th[...]

  • Page 51

    Setting up the printer software Installing the printer software Notes: • If you in stalle d the prin ter s oftware on the co mputer b efore but ne ed to rein stall the so ftware, then uni nstal l the curren t software firs t. • Close all open software p rograms befo re instal ling the p rinter so ftware. 1 Obtain a co py of th e software instal[...]

  • Page 52

    In Wind ows 8 From th e Search charm, type run , a nd then na vigate to: Apps list > Run > type control printers > OK In Wind ows 7 or ea rlier a Click or click Start , and then click Run . b In the Sta rt Searc h or Run di alog, typ e control printer s . c Pres s Enter , or click OK . 2 Dependi ng on yo ur devic e, do ei ther of the fol l[...]

  • Page 53

    • Channel (f or ad ho c netwo rks ) —The c hanne l defau lts to a utoma tic for i nfrastr uct ure netw orks. Some ad hoc ne tworks will al so r equire t he au tomati c se tting. C heck w ith y our sy stem support pers on if y ou are not su re which ch annel t o select. • Security M ethod —Ther e are four basic optio ns f or Se curi ty M eth[...]

  • Page 54

    1 2 Note: Make sure the printer and the computer ar e fully on and ready. Warning—Pote ntial Da mage: Do not con nect the USB cable unti l instructed to do so on the comp uter screen. 2 Obtain a co py of th e software installer pa ckage. • From t he So ftwar e and D ocume ntati on CD that came with your printer. • From ou r Web sit e: Go to h[...]

  • Page 55

    7 Temporarily connect a USB cable between the computer on the wireless network and the printer . 1 2 Note: A fter t he pri nter i s confi gured , th e softwa re will instr uct you to disconne ct the tem porary USB cable so you can pr int wi reless ly. 8 Follow the instruct ions on the computer s creen. Note: For more in formati on on allo wing ot h[...]

  • Page 56

    In Mac OS X versio n 10.5 or lat er From the Appl e menu, navigate to eit her of the following: • System Pref eren ces > Networ k > Wi ‑ Fi • System Pref eren ces > Networ k > AirPort In Mac OS X versio n 10.4 From th e Finder , naviga te to: Applica tions > Internet C onn ect > Ai rPort 2 From the Netwo rk Name pop ‑ up m[...]

  • Page 57

    Configure your computer to use the printer wirelessly To print on a netwo rk p rinter, each Ma cinto sh use r must ins tall a custom printer driver file and creat e a pri nt que ue in the Prin ter Setu p Utilit y or P rint Cente r. 1 Install a printer driver file on the computer: a Obta in a cop y of the soft ware in stalle r pac kage. • From the[...]

  • Page 58

    In Mac OS X versi on 10 .5 1 From the Appl e me nu, navig ate to : System Pref eren ces > Print & Fax 2 Click + , and then navigate to: AppleTa lk > select th e printe r fr om the list > Add In Mac OS X versi on 10 .4 1 From the Finder , n avig ate to : App lica tio ns > Utilities 2 Doub le ‑ click Printer Set up Utility or Print [...]

  • Page 59

    4 Select Ethernet co nnecti on , and then click Continue . 5 Attach the Ethernet cable when instructed to do so. 6 Select t he printer from the list , and th en click Co nti nue . Note: If the conf igured printer does not appe ar in th e list, the n click Mo dify Search . 7 Follow the instruct ions on the computer s creen. For Macintosh users 1 All[...]

  • Page 60

    Notes: – Make su re AppleT alk i s acti vate d on your print er. – This feature is supported only in Ma c OS X version 1 0.5 or earli er. In Mac OS X version 10.5 a From the Appl e me nu, navig ate to : System Pref eren ces > Print & Fax b Click + , and then navigate to: AppleTa lk > select your printer > Add In Mac OS X version 10[...]

  • Page 61

    Notes: • View the pr inter IP addres s on the print er co ntrol p anel. The IP ad dress a ppears as four s ets o f number s separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Open the printers folder. In Windows 8 From th e Search charm, type Run[...]

  • Page 62

    Notes: – Make su re AppleT alk i s acti vate d on your print er. – This feature is supported only in Ma c OS X version 1 0.5. a From the Appl e me nu, navig ate to : System Pref eren ces > Print & Fax b Click + , and then navigate to: AppleTa lk > select the printer > Add Setting up serial printing Use serial printing to print when[...]

  • Page 63

    g If the p ort is n ot in th e list, th en cli ck Refresh , or navigate to: Add p ort > sel ect a po rt type > enter th e neces sary info rmat ion > OK h Click Continue > Finish . 3 Set the COM p ort para meters. After installing the printer driver, set t he serial parameters in the COM p ort assigned to th e printer driver. Note: M ake[...]

  • Page 64

    Minimizing your printe r's environmental impact Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engineer ou r packaging to redu ce materials, and provide coll ecti on and recy cling pr ogra ms. Fo r more inf[...]

  • Page 65

    Avoid paper jams Correct ly set t he paper type an d size to avo id paper ja ms. F or more informat ion, se e “Avoi ding jams” on page 16 5. Print in black and white To print all tex t and gra phics using o nly the blac k toner cart ridge, s et the pr inter t o Black O nly. F or more inf ormatio n, see “Pri nting i n black a nd whit e” on p[...]

  • Page 66

    If you do not know the IP addre ss of the print er, you can: • View the I P address on the pr inter control panel in the TCP/IP sectio n under the Netwo rks/Port s menu. • Print a netw ork se tup p age or the me nu s etting s pag es and locat e the I P addr ess i n the TCP/I P se ction. 2 Click Sett ing s > Gene ral S etti ngs > Quiet Mod[...]

  • Page 67

    Using Hibernate Mode Hibernate is an ultra ‑ low power oper ating mo de. Wh en oper ating in Hibernat e mod e, all ot her syste ms and devic es are powe red down safel y. Using the Embedded Web Server 1 Type th e printe r IP add ress into the addre ss fi eld of your Web b rowser . If you do not know the IP addre ss of the print er, you can: • V[...]

  • Page 68

    Recy cling Lexmark pr ovide s colle cti on prog rams and env ironm enta lly prog ressi ve ap proac hes t o recycling . Fo r more inform ation , see: • The Notices ch apter • The Envi ronm ental Sus tainabili ty se ction o f the Le xmark We b site at www.lexma rk.com/envi ronmen t • The Lexmark r ecycling program at www.lexmark .com/recy cle R[...]

  • Page 69

    Loading paper and specialty media Setting the pap er size and typ e The Pape r Size s etting i s auto matica lly sen sed accor ding to the posi tion of the pap er guides in each tray exc ept in the standa rd 150 ‑ s heet tray (Tray 1) and in the multipurpose feeder. The Paper Size setting for Tray 1 is set manually via the wheel on the tray, whil[...]

  • Page 70

    Noti ce the size indica tors at t he bott om of the tr ay. Us e th ese in dicat ors to help po sitio n the g uide s. 2 Make sure to release the width guide lock at the rear of t he tray. Squeeze and then slide the width guide to the correct position for the pape r size yo u are loadin g. 2 3 1 Note: Alwa ys use the width guide lock at the rear of t[...]

  • Page 71

    3 Squeeze and then slide the le ngth guide to th e correct position for the paper size yo u are loading. 4 Flex the sheets back and forth to loos en them. Do not fold or crease the p aper. Straighten the edges o n a level surface. 5 Load th e paper stack with the recom mended print s ide fa ceup. Notes: • If the paper i s longer th an A4, then lo[...]

  • Page 72

    6 Adjust bot h the wid th and l ength guid es to l ightl y touch the edge o f the pa per st ack. Ma ke sure t he pap er fi ts lo osely in the tra y, lies flat, and is not b ent or wr inkled. 7 Turn the wheel clockwise to set the paper size. 8 Lock the width gui de. Loading pape r and specialt y media 72[...]

  • Page 73

    9 Ins ert the tra y. 10 From the print er co ntrol panel , veri fy th e Paper Size and Pape r Type f or the t ray ba sed on t he paper you loade d. Loading the multipurpose feeder The mul tipurpo se f eeder ca n hold seve ral siz es and types o f pri nt med ia, suc h as tr ansparenc ies, l abels , card s tock, and envelope s. It ca n be used for si[...]

  • Page 74

    2 Gently p ull the ex tension u ntil it i s fully extended. 3 Flex the sheets of paper or specialty media back and forth to loos en th em. Do not fo ld or cr ease them. Stra ighten the edges on a level surface. Paper Enve l ope s Transparencies Note: Avoid scratching or touching the pri nt side. 4 Load the paper or specialty media. Slide the stack [...]

  • Page 75

    Notes: • Load A3 ‑ , A6 ‑ , 11x17, JIS B4 ‑ , Statement ‑ and legal ‑ size media in shor t ‑ edge orient ation. • Load A4 ‑ , A5 ‑ , Exec ‑ , JIS B5 ‑ and letter ‑ size medi a in long ‑ edg e orie nt atio n. • Load envelo pes f lap si de up in s hort ‑ edge or ientation. • Do not exceed the maximu m amount of m edi[...]

  • Page 76

    Linkin g and u nlinkin g tray s Linking trays Tray linkin g is use ful for large pr int jobs or fo r print ing mul tiple co pies. Whe n one linked tray is empt y, paper feeds from the next linke d tray. W hen the Pap er Si ze an d Pap er Type setti ngs a re the sam e for any trays, th e tray s are automa ticall y linked. The Pa per Size set ting is[...]

  • Page 77

    Assigning a custom paper ty pe nam e 1 From the home s cre en, n avig ate to : > Paper Menu > Paper Size/Type 2 Select t he tray number o r MP Feed er Type. 3 Touch th e left or right ar row un til Custom Type [x] or anot her c ustom name appea rs. 4 Touch . Conf iguring a cus tom nam e If the pr inter i s on a netwo rk, th en you can use the[...]

  • Page 78

    Paper and specialty media guide Paper guidelines Paper characteristics The follo wing pape r charact erist ics affect print qu ality and r eliabil ity. Co nsider th ese fa ctors before printi ng on them: Weight The print er trays and mul tipur pose feeder c an auto matic ally feed paper weigh ts betw een 60–176 g/m 2 (16–47 ‑ lb) gra in long [...]

  • Page 79

    Unaccep tab le pape r The following paper types are no t recommended for use with the printer : • Chemi cally tre ated pap ers us ed to ma ke copie s without carbon pa per, als o known a s carbonl ess paper s, carbo nless copy paper (CCP ), or no carb on req uir ed (NCR) pape r • Preprinted papers with chemicals that may contam inate the pri nt[...]

  • Page 80

    Lexmark cons istent ly tests it s printers with recyc led paper (20–100% post-co nsumer waste) and a var iety of test paper from ar ound the w orld, us ing c hamber t ests for d ifferen t te mperat ure a nd hum idity conditi ons. Lexm ark has found no reason to discourage the use of today's recycled office papers , but generally the followin[...]

  • Page 81

    Supported pape r sizes , types, and weights The foll owing table s prov ide i nform ation o n stan dard an d opt ional paper sources and t he type s of paper they suppor t. Note: To use a paper size that is unlis ted, co nfigur e a Uni versal Paper S ize. For more infor mation, see the Card Stock & Label Gui de availab le on the L exmark Web si[...]

  • Page 82

    Paper size and Dimension 150 ‑ sheet tray 250 ‑ sheet tray 550 ‑ sheet tray MP Feeder Manual Paper Manual Envelope Duplex 11x17 279 x 4 32 mm (11 x 17 in .) 2 2 X Oficio ( Méxic o) 216 x 3 40 mm (8.5 x 13.4 in.) XXX X Folio 216 x 3 30 mm (8.5 x 13 in .) XXX X Statement 140 x 2 16 mm (5.5 x 8. 5 in.) XXX XX Universa l 64 ‑ 29 7 mm x 148 ‑[...]

  • Page 83

    Paper size and Dimension 150 ‑ sheet tray 250 ‑ sheet tray 550 ‑ sheet tray MP Feeder Manual Paper Manual Envelope Duplex Other Envelope 86 x 16 5 mm t o 216 x 3 56 mm (3.375 x 6.50 in . to 8.5 x 14 in.) XXX X X 1 Paper size is supported if pri nter is set to metric . 2 Paper size is supported if pri nter is set to US. 3 Maxi mum len gth is 1[...]

  • Page 84

    Printing Printing a docume nt Printing a docum ent 1 From the p rinter c ontrol panel, set the p aper type and s ize to match the pape r load ed. 2 Send the print job: For Windows users a With a do cument open, cli ck File > Print . b Click Properties , Pref ere nces , Opti ons , or Setup . c Adju st the sett ings , if nece ssary. d Click OK >[...]

  • Page 85

    3 Adjust the toner darkne ss set ting. 4 Click Submi t . Printing from a mobi le dev ice For th e list of support ed m obile de vice s and to downlo ad a comp atible mobil e print ing a pplica tion, vi sit http:/ /lexm ark. com/m obile . Note: Mobile printin g applica tions m ay also be availa ble from your mo bile dev ice man ufacturer . Printi ng[...]

  • Page 86

    2 From the print er co ntrol panel , touc h the d ocumen t you want to print . 3 Touch t he arrows t o increas e the num ber of co pies to print, and then touch Print . Notes: • Do not r emove the flas h drive from t he USB p ort unt il the docume nt has finish ed pri nting . • If you leave the flash drive in the printer af ter leaving the i ni[...]

  • Page 87

    • Page or ientation is imp ortant when printin g on le tterhead. Sou rce Print side Paper orientation Standard and option al trays (simplex printi ng) Preprinted letterhead design is placed faceup. When feeding short edge, the top edge of the sheet with the lo go is placed at the right side of the tra y. When feeding long ‑ edge, the letter hea[...]

  • Page 88

    – Have wind ows , holes , per for atio ns, cutout s, or emb ossi ng – Have metal clasps, s tring ties, or folding bars – Have a n inte rlock ing de sign – Have postage s tamps attac hed – Have any exposed adhesive when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, o r laid fin ishes • Adjust [...]

  • Page 89

    • Be awar e that pr eprint ing, pe rforat ion, a nd crea sing ma y signifi cantly affect the pr int quali ty and c ause jams or other pa per handl ing p robl ems. • Check with the manufa cturer or vendor to en sure the card sto ck can withstand temperatures up to 220°C (446°F) without relea sing hazar dous emiss ions. • Do not use prepr int[...]

  • Page 90

    From the home s creen, navig ate to : > Repor ts > Print Directory Using Max Speed and Max Yield The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yiel d. Max Yield is the fact ory def ault setti ng. • Max Sp eed —Prints i n color unless black only i s select ed in the driver. P rints i n b[...]

  • Page 91

    Cancel ing a print job fro m the com puter For Windows users 1 Open the printers folder. In Wind ows 8 From th e Search charm, type run , a nd then na vigate to: Apps list > Run > type control printers > OK In Wind ows 7 or ea rlier a Click or click Start , and then click Run . b In the Sta rt Searc h or Run di alog, typ e control printer [...]

  • Page 92

    Understandin g pr inter menus Menus list Supplies Paper Menu Reports Settings Replace Supply Cyan Cartridge Magent a Cartridg e Yellow Cartr idge Black Cart ri dge Cyan Imaging Un it Magent a Imagi ng Uni t Yellow I maging Unit Black Imagi ng Unit Waste Tone r Bottle Fuser Transfer Module Maintenance Kit Default S ource Paper Siz e/T ype Configure [...]

  • Page 93

    Supplies menu Menu item Description Replace Supply Wast e To ner Bottle Provides the option to reset the supply counter for the waste tone r bo tt le • Selec t Ye s to reset the supply counter. • Selec t No to exit. Cyan Ca rtridge Early Warning Low Invalid Near End of Life Repl ace Missing Defec tive OK Unsupported Shows the status of the cyan[...]

  • Page 94

    Menu item Description Black Cartridge Early Warning Low Invalid Near End of Life Repl ace Missing Defec tive OK Unsupported Shows the status of the black toner c artridge Cyan I magin g Unit Early Warning Low Repl ace Missing OK Shows the status of the cyan imagi ng unit Mage nta Imag ing Un it Early Warning Low Repl ace Missing OK Shows the status[...]

  • Page 95

    Menu item Description Fuser Early Warning Low Repl ace Missing OK Shows the status of the fuser Transfer module Early Warning Low Repl ace Missing OK Shows the status of the transf er module Maintenance Kit OK Repl ace Shows the status of the maintenance kit Paper menu Default Sourc e menu Menu item Description Default Source Tray [x] MP Feeder Man[...]

  • Page 96

    Paper Size /Type m enu Menu item Description Tray [x] Size (LEF) L ette r Legal JIS B 4 A3 11 x 17 Universal (LEF) A 4 Specifies the pa per size loaded in each tray Notes: • Letter is the US f actory defa ult setting. A 4 is the intern ational factory default setting. • For trays with automatic size sensin g, only the size detected by the hardw[...]

  • Page 97

    Menu item Description MP Feeder Siz e Letter Legal Executive JIS B 4 A3 11 x 17 Oficio ( México) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e A4 A5 A6 JIS B 5 Specifies the paper size loaded in the multipurpose feeder Notes: • Letter is the US f actory defa ult s[...]

  • Page 98

    Menu item Description Manual Paper Size Letter Legal Executive JIS B 4 A3 11 x 17 Oficio ( México) Folio Stat em ent Universal A4 A5 A6 JIS B 5 Specifies the si ze of the paper loaded manually Note: Letter is the US factor y defau lt setting. A4 is the intern ational fac tory default setting. Manual Paper Type Plain Pape r Card St ock Transparency[...]

  • Page 99

    Menu item Description Manual Envelope Type Envelope Rough Envelope Cust om Ty pe [x ] Sp ecif ies th e ty pe o f env elo pe loa ded manu al ly Note: Envelope is the factory default setti ng. Note: On ly installed trays are listed in this menu. Configu re MP menu Menu item Description Conf igur e MP Cassette Manual First Determines when the printer [...]

  • Page 100

    Menu item Description Trans pare ncy We igh t Normal Heavy Light Specifies the relative weig ht of the trans parencies loaded Note: Normal is the factory defa ult setting. Recycled Weight Normal Heavy Light Specifies the relative we ight of the r ecycled pape r loaded Note: Normal is the factory defa ult setting. Glossy Weigh t Normal Heavy Light S[...]

  • Page 101

    Menu item Description Colo red W eig ht Normal Heavy Light Specifies the relative weig ht of the color ed paper loade d Note: Normal is the factory defa ult setting. Light W eight Light Specifies the relative weig ht of the pape r loaded Note: Light is the factor y default setting. Heavy Weight Heavy Specifies the relative weig ht of the pape r loa[...]

  • Page 102

    Menu item Description Vinyl La bels Loading Off Duplex Determin es whether 2 ‑ sided printing occurs for al l print jobs that spec if y Viny l La bels as the pa per type Note: Off is the factory defa ult se ttin g. Bond Loading Off Duplex Determin es whether 2 ‑ sided printing occurs for al l print jobs that specify Bond as the paper type Note:[...]

  • Page 103

    Custom Ty pes me nu Menu item Description Custom Ty pe [x] Paper Card St ock Transparency Glossy Rough/Cotton Labels Vinyl Lab els Envelope Associates a pa per or specialty media type with a factory default Custom Type [x] name or a user ‑ defined Custom Name created from the Embedded Web Server or from MarkVision TM Profession al Notes: • Pape[...]

  • Page 104

    Menu item Description Por tra it He ight 3–48 i nche s 76–121 9 mm Sets the portrait height Note s: • 48 inches is the US factory defaul t sett ing. Inches can b e incr eased in 0.01 ‑ in ch inc reme nts . • 1219 mm is the inte rna tion al fac tory defau lt s ett ing. Mill im eter s ca n be increased in 1 ‑ mm increments. • If the hei[...]

  • Page 105

    Menu item Description Print Dir ectory Prints a list of all the resource s stored on an option al flash memory car d or pri nter har d di sk Note : Make sure the optional flash memory or pri nter hard disk is installed correctly and wo rking proper ly. Asset Report Prints a report co ntaining printer asset information, such as serial numb er and mo[...]

  • Page 106

    Menu item Description NPA Mode Auto Off Sets the printer to perform the special processing required for bidi rectional communica tion following the convention s defined by the NPA protoco l Note s: • Auto is t he fac tory d efault setting . • Changing thi s setting from the printer cont rol panel and then exiting the menus causes the printer to[...]

  • Page 107

    Menu item Description Standard Net work Setup Repo rts Network Card TCP/IP IPv6 Wirele ss Apple Talk Displays and sets the printer network setti ngs. Note : The Wireless menu appears only when the printer is connected to a wireless netw or k. Network [x ] Setu p Repo rts Network Card TCP/IP IPv6 Wirele ss Apple Talk Network Rep orts menu This menu [...]

  • Page 108

    Menu item Description Banner Page Off On Allows the printer to prin t a b anner page Note : Of f is th e facto ry default se tting. TCP/IP menu This menu i s av ailable fr om the Ne twork/P orts menu: Netwo rk/Ports > S tanda rd Ne two rk or Net work [ x] > Sta nda rd Ne twork Se tup or Network [x] Se tup > TCP/IP Note: This menu i s av ai[...]

  • Page 109

    Menu item Descriptio n WINS Server Address Lets you view or change the current WINS server address Enable DDNS Yes No Lets you view or change the current DDNS setting Note: Yes is the fa ctory d efault setting . Enable mDNS Yes No Lets you view or change the current mDNS setting Note: Yes is the fa ctory d efault setting . DNS Server Address Lets y[...]

  • Page 110

    Menu item Description WPS PBC Mode Lets you connect the printer to a wire less network by pressing buttons o n both the printer and t he access point (wireless router) within a given period of time WPS PIN Mode Lets you connect the printer to a wi reless network by using a PIN on the printer and entering it i nto the wireless settings of the access[...]

  • Page 111

    Menu item Description Set Zone [default] [list of zones available on the network] Provides a li st of Apple Talk zones available on the network Note : When “def ault” is selected, the printer uses the AppleTal k zone that the router identifies as the defa ult zone for the network. If no default zon e exists, then the zone marked with an * is th[...]

  • Page 112

    Menu item Description USB Buffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the USB input buffer Note s: • Auto is the fac tory d efault setting . • Disabled turns off job buffe ring. Any jobs alrea dy buffered on the printer hard disk are printed before no rmal processing resumes. • The USB buffer size va lue can be changed[...]

  • Page 113

    Parallel [x] menu Menu item Description PCL SmartS wit ch On Off Sets the printer to automaticall y switch to PCL emula tion when a print job received through a serial por t requires it, regardle ss of the default printer langu age Notes: • On is the factory default setting. • When set to Off, the printer does not examine inco ming data. The pr[...]

  • Page 114

    Menu item Description Job Buffering Off On Auto Temporarily stores print jobs on th e printer har d disk before printing Notes: • Off is the fac tory d efaul t setti ng. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs onl y if the printer is busy processing data from ano ther input port. • Changing th is setting [...]

  • Page 115

    Menu item Description ENA gateway yyy.yyy.yyy.yyy Sets the gatewa y information fo r an external pri nt server Note: This menu item is available onl y if the printer is atta ched to an ex ternal print server through the USB port. Serial [ x] men u Menu item Description PCL SmartS wit ch On Off Sets the printer to automaticall y switch to PCL emula [...]

  • Page 116

    Menu item Description Seria l Bu ffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffer ing. Any jobs already buf fered on the disk are printed before normal processing is resumed. • The serial buffer size setting can be chang ed i[...]

  • Page 117

    Menu item Description Baud 9600 19200 38400 57600 115200 138200 172800 230400 345600 1200 2400 4800 Specifie s the rate at which data c an be received through the serial port Notes: • 9600 is the factor y defau lt sett ing. • 138200 , 1728 00, 23 040 0, and 345 600 baud r ates ar e only dis play ed in the Standard Serial menu. These settings do[...]

  • Page 118

    Menu item Description Use SSL Disabled Negotiate Requ ired Sets the printer to use SSL for incr eased security when connectin g to the SMTP serv er Note s: • Disabled is the fact ory default setti ng. • When the Negotiate setting is used, the SMTP s erver determines if SSL will be used. SMTP Server Authentication No authentication required Logi[...]

  • Page 119

    Security menu Miscellane ous Securi ty Settings menu Menu item Description Logi n Rest ricti on Login failures 1–10 Failur e ti me frame 1–60 Lockout time 1–60 Panel L ogin Timeout 1–900 Remote Login Timeout 1–120 Limits the number and time frames of failed logi n attempts from the printer control panel before all us ers are l ocke d ou t[...]

  • Page 120

    Menu item Descri ption Verify Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Sets a time limit on how long the pr inter stores print jobs needing verificati on Reserve Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Sets a time limit on how lo ng the printer stores print jobs for pri nting at a later time Note: Off is the factory d efault [...]

  • Page 121

    Menu item Description Automatic Method Singl e p ass Multiple pass Automatic wipi ng marks all disk space used by a previous pr int job and does not permit the file system to reuse this space until it has been c leared. Only Aut omatic wipi ng enable s users to activate disk wi ping without having to turn the printer off for an ext ended amount of [...]

  • Page 122

    Menu item Description Configure Log Enable Audit No Yes Enable Remote Syslog No Yes Remot e Syslog Facil ity 0–23 Severity of events to log 0–7 Specifies whether and how audit log s are created Notes: • Enable Audit determines if events are recor ded in the secure audit log and remote syslog. No is the factory default setting. • Enable Remo[...]

  • Page 123

    Settings menu General Settin gs menu Menu item Description Display L anguage English Francai s Deuts ch Italiano Espanol Greek Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ia n Polski Magyar Turkce Cesk y Simpli fied C hinese Traditional Chi nese Korean Japanese Sets the language of the text appeari ng on the display Note: Some languages[...]

  • Page 124

    Menu item Description Quiet Mode Off On Reduces the amount of noise produced by th e printer Notes: • Off is the factory default setting. This setting suppor ts the performance specification s of your prin ter. • On configures the printer to produ ce as little noise as possible. This setting is best suited for printin g text and line graphics. [...]

  • Page 125

    Menu item Description Paper Si zes US Metric Specifies the d efault paper measurement Notes: • The initial setting is determined by your country or reg ion selection in the initial setup wi zard. • Changing t his setting also chan ges the defaul t for each input source in the Paper Size/Type menu. • When set to Metric, the printer supports le[...]

  • Page 126

    Menu item Description Displayed Information Wast e To ner Bottle Paper Jam Load Paper Service Error s Lets you customize the displayed information for W aste Toner Bottle, Paper Jam , Load Paper, and Ser vice Errors Selec t from t he follow ing opt ions: Display No Yes Message to Display Defa ult Alter nate Defa ult [text entry] Altern ate [text en[...]

  • Page 127

    Menu item Description Audio Feedback Button Feed back On Off Volume 1–10 Sets the audio volume for the butt ons Notes: • On is the factory default setting for B utton Feedback. • 5 is the factor y default setting f or Volume. Show Bookmarks Yes No Determines whether or not the Bookmar ks icon is di splayed Notes: • Yes is the factory defau [...]

  • Page 128

    Menu item Description Timeou ts Slee p Mod e Dis able d 1–240 Specifies the number of minutes of inactivity before some systems begin en tering a minimum po wer state Notes: • 5 minutes is the factory default setting. • A lower setting c onserves mo re energy, but may require longer warm ‑ up times. • Select the lowe st setting if the pri[...]

  • Page 129

    Menu item Description Print Reco very Auto Contin ue Dis able d 5–255 Lets the printer handle print jobs even after the printer has gone offline withi n a specifie d time peri od. Note: Disabled is the factory defaul t setting. Print Reco very Jam Reco ver y Auto On Off Specifie s whet her the prin ter repr ints jammed pages Notes: • Auto is th[...]

  • Page 130

    Menu item Description Press and Hold Sleep Button Do Not hing Slee p Hibernate Determines how the printer while in Idle state, reacts to a long press of the Sl eep button Notes: • Do Not hing is the factor y defaul t setti ng. • Sleep or Hibernate sets the printer to op erate at a lower power configu ration. • If the printer is in Sleep Mode,[...]

  • Page 131

    Menu item Description Duplex Binding Long Edge Short Edg e Defines the way duplex pages are bound and how the printi ng on the back of the page is oriented in relatio n to the printing on the front of the page Notes: • Long Edge is the facto ry default setting . Long edge assumes binding alo ng the long edge of the page (l eft edge fo r portrait [...]

  • Page 132

    Menu item Description Separator Sh eets Off Between Copies Between Jobs Between Pages Specifies whether blank separa tor sheets are inserted Notes: • Off is the fac tory d efaul t setti ng. • Between Copies inserts a blank sheet between each copy o f a print job if Collate is set to On. If Colla te is set to Of f, then a blank pa ge is inse rte[...]

  • Page 133

    Menu item Description Print Area Normal Whole Pa ge Sets the logic al and physical pri ntable area Notes: • Normal is the facto ry default setting. When attemptin g to print data in the non ‑ p rintable area defined by th e Normal setting, the prin ter clips the ima ge at the boun dary. • Whol e Pag e a llow s th e im age to be m ove d int o [...]

  • Page 134

    Job Acco unting menu Note: This menu item app ears only if a format ted, non-defec tive printer hard disk i s install ed. The pr inter har d dis k cannot be read/write ‑ or write ‑ pr otect ed. Menu item Description Job Accounting Log Off On Determines if the printer cr eates a log of th e print jobs it receives Note: Off i s th e factory def a[...]

  • Page 135

    Menu item Description E ‑ mail Address to Send Logs Specifies t he e ‑ mail add ress to which the device sends job accountin g logs Log Fi le Pref ix Note: The current host name defined in the TCP/IP menu is used as the default log file pre fix. Finishing menu Menu item Description Sides (Duplex) 1 sid ed 2 sid ed Specifies whet her duplex (2 ?[...]

  • Page 136

    Menu item Description Separator Sh eets Off Between Copies Between Jobs Between Pages Specifies whether blank separa tor sheets are inserted Notes: • Off is the fac tory d efaul t setti ng. • Between Copies inserts a blank sheet between each copy o f a print job if Collate is set to On. If Colla te is set to Of f, then a blank pa ge is inse rte[...]

  • Page 137

    Quality menu Menu item Description Print Mode Colo r Black Onl y Specifie s whether images are printed in mono chrome graysc ale or in col or Note: Color is t he fa ctor y defa ult sett ing . Color Correctio n Auto Off Manual Adjusts the color outpu t on the printed page Notes: • Auto is the factory default setting . Auto applies different col or[...]

  • Page 138

    Menu item Description RGB Brightness ‑ 6 to 6 Adjusts brightness in color outputs Notes: • 0 is t he factor y defaul t setting . • ‑ 6 is the maximum decrease. 6 is the maximum increa se. • This does not affe ct file s where CMYK color specific ations are being used. RGB Contrast 0–5 Adjusts contrast in color outputs Notes: • 0 is t h[...]

  • Page 139

    Menu item Description Manual Color RGB Imag e Vivi d sRGB Di spl ay Display True Black sRGB Vi vid Off RGB Te xt Vivi d sRGB Di spl ay Display True Black sRGB Vi vid Off RGB Grap hics Vivi d sRGB Di spl ay Display True Black sRGB Vi vid Off Customizes the R GB color conver sions Notes: • sRGB Display is the factor y default se tting for RGB Imag [...]

  • Page 140

    Utilities m enu Menu item Description Remove Held Jobs Con fid ent ial Held Not Restored All Removes confidential and held jobs fr om the printer hard disk Notes: • Selecting a setting affects only prin t jobs that are resid ent in the print er. Bookmarks, prin t jobs on flash drives, and other types of held jobs are not affected . • Not Restor[...]

  • Page 141

    XPS menu Menu item Description Print Error Pages Off On Prints a page co ntaining i nformation on error s, includin g XML markup errors Note : Of f is th e facto ry default se tting. PDF menu Menu item Description Scale t o Fit No Yes Scales page content to fit the selec ted paper size Note : No is the factory default setting. Annotations Do Not Pr[...]

  • Page 142

    PCL Emul menu Menu item Description Font Source Resid en t Disk Downlo ad Flash All Specifies the set of fonts used by the Font Name menu item Note s: • Resident is the factory default setting. Resident shows the factory default set of fonts downloaded in RAM. • Flash and Disk settings show all font s resident in that option . • The Flash opt[...]

  • Page 143

    Menu item Description PCL Emulation Settings Orient ation Portrai t Landscape Specifies the orie ntation of text and graphic s on the page Note s: • Portrait is the factory de fault settin g. Portrai t prints text and gr aphics parallel to the short edge of the page. • Landscape print s text and graphics pa rallel to the long edge of the page. [...]

  • Page 144

    Menu item Description Tray Renumber View Fact ory Defau lts None Displays the fa ctory default setting a ssigned to each tr ay, drawer, or feeder Tray Renumber Restor e De fault s Yes No Returns all tray, dra wer, and feeder assi gn ments to the facto ry default setti ngs HTML menu Menu Item Description Font Name Albertus MT Antiq ue Ol ive Appl e [...]

  • Page 145

    Menu item Description Scale 1–40 0% Scales the default font for HTML documents Note s: • 100% i s the f actory defa ult se tting. • Scaling can be incr eased in 1% inc rements. Orientation Portrai t Landscape Sets the page orientati on for HTML documents Note : Portrait is the factor y default s etting. Margin S ize 8–25 5 mm Sets the page [...]

  • Page 146

    Help menu The Help m enu cons ists o f a serie s of Hel p pages that are st ored in the prin ter as PDF files. They con tain inform ation abou t usi ng th e prin te r and pe rform ing print ing ta sks. English , French, G erman, and Spanish tr ansla tions are sto red in th e printer . Other tr anslatio ns are availa ble on the Lexmark Web si te at [...]

  • Page 147

    Securing the memory before moving the printer Statement of Volatility Your print er co ntain s vari ous t ypes of m emory t hat a re capa ble of st oring device and network s etting s, info rmatio n from embedded solution s, and user data. The types of me mory—a long w ith the types of data store d by ea ch —are describe d bel ow. • Volatile [...]

  • Page 148

    Erasing non ‑ volat il e memo ry • Indi vidua l setti ngs, dev ice and ne twork settin gs, secur ity se ttings, and em bedded so luti ons —Erase informa tion and sett ings by selecting Wipe All Setting s in the Config uration menu . • Fax da ta —Erase f ax set tings an d data by sele cting W ipe All Setting s in th e Configu rati on me nu[...]

  • Page 149

    Configurin g printer hard disk encryption Note: Your pr inter m ay not h ave a hard disk i nstal led. Enabling hard disk encrypt ion helps prevent the loss of sensitive data in the e vent your printe r or its hard disk is stolen. Using the Embedded Web Server 1 From the Em bedded W eb Serv er, cli ck Settings > Se curity > Di sk Encrypti on .[...]

  • Page 150

    Maintaining the printer Cleaning the exterior of the printer 1 Make sure that the prin ter is turned off and unplu gged from the wall outlet. CAUTION —SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug t he power cord f rom th e wall ou tlet an d disc onne ct all cab les to the printer before proce[...]

  • Page 151

    3 Remove the imagin g unit: a Open the internal cover. b Push th e imag ing unit l ock lever up and pull out t he imagin g unit. 1 4 Locate the LED wipe at the en d of the ima ging unit. Make s ure it is in the c orrect posit ion. Maintai ning the pr inter 151[...]

  • Page 152

    5 Reins tal l the ima gin g uni t. Wh en ins ert ed int o the pr inte r, t he LED wipe will rub ac ross the row of LEDs, thus cleaning the printhead lenses. a Insert t he imagi ng unit in to th e printer until it clicks into p lac e. b Using b oth hands , push t he side s of t he inter nal cov er firml y until t he cove r clicks into place. 1 2 2 M[...]

  • Page 153

    6 Insert the t oner cartri dge into t he printer and th en turn the toner lock le ver to the l eft. 2 7 Repeat st ep 2–6 to for all im aging uni ts. 8 Clos e th e fron t door . Storing supplies Choose a cool , cle an stor age are a for the printe r supp lies. Store supplie s rig ht side up in th eir ori ginal packin g until you are ready to use t[...]

  • Page 154

    Checki ng the status of supp lies from a netw ork comp uter Note: The computer mus t be connected to the same network as the p rinter. 1 Type th e printe r IP add ress into the addre ss fi eld of your Web b rowser . If you do not know the IP addre ss of the print er, you can: • View the I P address on the pr inter control panel in the TCP/IP sect[...]

  • Page 155

    Recommended imaging units and part numbers Part name Part number Black imag ing un it C925X 72G Yell ow im aging uni t C925X 75G Magent a imagi ng u nit C925X74G Cyan ima ging u nit C925X 73G Ordering a fuser or a transfer module When 80.xx Fuser life warning , 80.xx Fuser near life warning , or 83.xx Tr ansfer module life warning appears, order a [...]

  • Page 156

    Replacing Supplies Replacing an imaging un it 1 Open the fro nt door . Warning—Pote ntial Da mage: To avoid ov erexpo sing the im aging units, do not l eave the door open fo r mo re than 10 minu tes. 2 Open t he in ternal cove r. 3 Push the i maging u nit lock lever up and pu ll out th e imaging unit wi th the to ner cart ridge atta ched to it. 1[...]

  • Page 157

    5 Peel off the black protective sheet and the toner sealing tape. 2 1 6 Inse rt the ima ging u nit in to th e print er unti l it clic ks it into place. 7 Using both hands, push the sid es o f the internal cove r firm ly un til th e cov er clic ks int o place. 1 2 2 8 Unpack the toner cartri dge , and t hen shak e it to red istr ibute the toner . Ma[...]

  • Page 158

    9 Peel off the toner sealing tape. 10 Insert the t oner cartri dge and turn the lock lever to the left . 2 11 Clos e th e fron t door . Replacing a toner cartridge 1 Open the fro nt door . Warning—Pote ntial Da mage: To avoid ov erexpo sing the im aging units, do not l eave the door open fo r mo re than 10 minu tes. Maintai ning the pr inter 158[...]

  • Page 159

    2 Turn the t oner l ock lev er to the rig ht an d pull the to ner car tri dge ou t. 1 3 Unpack the toner cartri dge , and t hen shak e it to red istr ibute the toner . 4 Peel off the toner sealing tape. 5 Insert the new cart ridge into the printer and then turn the ton er lock lever to the left. 2 Maintai ning the pr inter 159[...]

  • Page 160

    6 Clos e th e fron t door . Replac ing the waste tone r bottle 1 Turn the prin ter o ff. 2 Open the fro nt door . 3 Open t he in ternal cove r. 4 Pul l out the used waste toner bottl e. Maintai ning the pr inter 160[...]

  • Page 161

    5 Unpack the new waste toner bottle. 6 Insert th e new waste ton er bott le into the pr inte r. 7 Using both han ds, pu sh the sid es of the inter nal co ver firmly un til it clicks into pla ce. 1 2 2 8 Clos e th e fron t door . 9 From the pr inter co ntro l pan el, rese t th e Wast e Toner Bo ttle c ounte r in t he Suppl ies menu. Maintai ning the[...]

  • Page 162

    Moving the printer Before moving the printer CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION—PO TENTIAL IN JURY: Befo re moving the print er, fol low these g uidelines t o avoid per sonal injur y or printer damage : • Turn the printer o[...]

  • Page 163

    Administrative support Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er. For more ad vanc ed syst em suppor t tasks , see t he Networking Guide on the Softwa re and Docum entation CD and the Emb edded W eb Server Administr ator's Guide on[...]

  • Page 164

    Checki ng the pr inter status You can view paper tray sett ings, the level of toner in the ton er cartridges, the percentage of life remaining in th e mainte nance k it, and c apacit y measu rement s of cer tain pr inter par ts fro m the Device S tatus pa ge of th e Embe dded Web Server. 1 Type th e printe r IP add ress in the a ddress fi eld o f y[...]

  • Page 165

    Clearin g jams By carefully s electing pa per an d specialty media a nd loading it pr operly, you can avo id most jams. If jam s do occ ur, follo w the steps ou tline d in this chapt er. If Jam Recovery i s set t o On, then the p rinter p rints a new co py of th e page th at jamm ed. If Jam Rec overy is s et to Auto, then the print er reprints the [...]

  • Page 166

    1 2 3 4 Area Jam numbers What to do 12 0 0 Open the side cover, and then remove any jams. 201 Open the side cover, and then remove any jams. 203 Open the side cover, and then remove any jams. 22 3 0 1 Open the side co ver. 2 Lower the duplex unit, and then remove any jams. 231 ‑ 239 1 Open the side co ver. 2 Lower the duplex unit, and then remove[...]

  • Page 167

    200 paper jam 1 Open the sid e door. CAUTION —HOT SU RFACE: The inside of t he printer might be hot. To reduce the ris k of injur y from a hot component, allow the surface to cool before t ouching. 2 Pull th e jamm ed pape r up a nd out t o remo ve it fro m the paper p ath. Notes: • Make sur e all pap er f ragment s are r emoved. • If the pag[...]

  • Page 168

    201 paper jam 1 Open the sid e door. CAUTION —HOT SU RFACE: The inside of t he printer might be hot. To reduce the ris k of injur y from a hot component, allow the surface to cool before t ouching. 2 Determine where the jam is located, and then remove it: a If the pa per is v isible u nder t he fuser , then g rasp it on ea ch side and pull it out[...]

  • Page 169

    Notes: • Make s ure all pap er fragment s are r emoved. • Pull the jammed paper downward s. • If the paper is in the fuser, th en the fuser nip re lease lever should be lowe re d an d shou ld be s witche d to envelo pe mode. • After removi ng the ja mmed paper , return the lever to the prop er positio n. 3 Align the f user uni t usi ng th e[...]

  • Page 170

    230 paper jam 1 Open the sid e door. 2 Hold onto the handles of the duplexing unit, open th e cover, and then remove an y jammed paper. CAUTION —HOT SU RFACE: The inside of t he printer might be hot. To reduce the ris k of injur y from a hot component, allow the surface to cool before t ouching. 1 2 3 Close the cover on the du plexing unit. 4 Clo[...]

  • Page 171

    1 2 3 Clos e the cover o f the duplexin g uni t. 4 Clos e th e side door. 5 Touch C ontin ue, j am clea red . 24x paper jam Paper jam in Tray 1 1 Check the side access door to tr ays and then pull the jammed pa ges out. 1 2 Note: M ake sure all paper fragmen ts are re moved. Clearing jams 171[...]

  • Page 172

    2 Open Tray 1, and then pull t he jamme d pages straig ht up and out. Note: M ake sure all paper fragmen ts are re moved. 3 Close Tray 1. 4 Touch C ontin ue, j am clea red . Paper jam in one of t he optional t rays 1 Check the side access door to tr ays and then pull the jammed pa ges out. Note: M ake sure all paper fragmen ts are re moved. Clearin[...]

  • Page 173

    2 Open the spec ified tray, a nd then pull t he jammed pages out. Note: M ake sure all paper fragmen ts are re moved. 3 Clos e th e tray. 4 Touch C ontin ue, j am clea red . 250 paper jam 1 Remove any jammed pages from the multipurp ose feeder. 2 Load pap er int o the multi purpose f eede r. 3 Touch C ontin ue, j am clea red . Clearing jams 173[...]

  • Page 174

    Troubleshooting Checking an unresp onsive printer If your pr inter is not res pondin g, make sure: • The po wer co rd is plug ged in to th e print er and a p roperly gro unded ele ctric al out let. • The electrical outlet is not turned off by any switch or breaker. • The print er is not plug ged in to any s urge pr otecto rs, un interr upted [...]

  • Page 175

    • Touch Cancel job to cancel t he print job. Change [paper source] to [custom string] Try on e or more of the follo wing: • Touch U se curr ent [pa per sour ce] to ignore the message and print from the selected t ray. • Load the corr ect pape r siz e and ty pe in th e tray, verif y the paper s ize and type se ttings are spe cified i n th e pr[...]

  • Page 176

    Disk corrupted The pri nter a ttempte d a ha rd di sk reco very on a corr upted hard disk, a nd the h ard d isk cann ot b e repair ed. The hard disk must be reform atte d. Touch Fo rma t d isk to reformat the pr inter hard di sk and clea r the messa ge. Note: Forma tting d elete s all th e file s stor ed on t he pri nter hard d isk. Disk n ear fu l[...]

  • Page 177

    Load [src] with [cus tom type name] Try on e or more of the follo wing: • Load the specified paper in the tray or feed er. • Touch Pa per loade d, continu e to cle ar the m essage and c ontinue print ing. If the printer finds a tray that has the co rrect paper ty pe and siz e, it fee ds fro m that tray . If the pri nter can not f ind a tray wi [...]

  • Page 178

    Load Manual Feeder with [custom s tring] Try on e or more of the follo wing: • Load the specified paper in the manual feeder. • Touch Prompt each page , pa per loaded or Do not pro mpt, paper loa ded to cle ar the mes sag e an d cont inu e pri nting . • Touch Automatically s elec t paper to use th e paper loaded in the tray. • Cancel the pr[...]

  • Page 179

    Some h eld jo bs were not re stored Touch Continue to delete the specifi ed job. Note: Held jobs t hat are not restored s tay on th e hard dis k and are in access ible. Supp ly nee ded to co mplete jo b A supply needed to complete t he job is missing. Touch Cancel t o clear the message. Tray [x] paper si ze unsupported The paper size in t he speci [...]

  • Page 180

    • Make s ure the Print P rope rties o r Print di alog settin gs ha ve the c orrect pape r size a nd type . • Check that the paper size is correctly set. For example, if th e MP Feeder Size is set to Universal, make su re the paper is lar ge enoug h for the data be ing pr inted. • Cancel the print job. 35 In suffici ent me mory to s upport Res[...]

  • Page 181

    38 Memory full Try on e or more of the follo wing: • Touch Cancel job to clear the message. • Install addit ional printer memo ry. 39 Compl ex page, some d ata may not ha ve printed Try on e or more of the follo wing: • Touch Continue to clear the message and conti nue print ing. • Cancel the cur rent print jo b. • Install addit ional pri[...]

  • Page 182

    54 Standard network software error Try on e or more of the follo wing: • Touch Continue to continue p rinting . • Turn th e prin ter o ff and th en ba ck on to re set t he printe r. • Upgrade (f lash) the network fir mware in t he printe r or prin t server. 54 Network [x] software error Try on e or more of the follo wing: • Touch Continue t[...]

  • Page 183

    56 Standard parall el port disabl ed Try on e or more of the follo wing: • Touch Continue to clear th e message. The print er di scards a ny data rece ived thr ough t he pa rallel port. • Make sure the Parallel Buffer menu item is not set to Disabled . 56 US B por t [x ] di sabl ed Try on e or more of the follo wing: • Touch Continue to clear[...]

  • Page 184

    58 Too many trays attached 1 Turn the prin ter o ff. 2 Unplug the po wer co rd fr om th e wall ou tlet . 3 Remove the additio nal trays. 4 Connec t th e pow er cord to a p roper ly gr ounded outle t. 5 Turn the pr inter back o n. 58 Input config error 1 Turn the prin ter o ff. 2 Unplug the po wer co rd fr om th e wall ou tlet . 3 Check if all tray [...]

  • Page 185

    80.xx Replace fuser Replace the fuser using t he instruction sheet that came with the r eplacement part. 80.xx Fuse r missing 1 Replace the fuser, following the instruction sh eet that came with the repl acement part. 2 Touch Continue to clear the message and conti nue print ing. 82.xx Replace waste toner bo ttle 1 Replace the waste toner bo ttle. [...]

  • Page 186

    84.xx [color] imagin g unit nearly low 1 Order a repla cemen t imag ing uni t. 2 When print quality i s reduced, install the new imagi ng unit, following the instr uction sheet that cam e with the replacement part. 3 Touch Continue to clear the message and conti nue print ing. 84.xx [ color ] ima ging un it lo w 1 Order a repla cement imag ing uni [...]

  • Page 187

    88.2x Replace [color] cartridg e The specified toner cartridge is empty. 1 Replace the specified toner cartridge. 2 Touch Continue to clear the message and conti nue print ing. 1565 Emulation error, load emu lation option The p rinter auto mati cally cle ars the messag e in 30 sec onds and then disables the down load emulator on the firmware card. [...]

  • Page 188

    C HECK IF THE ST ANDARD EX IT BIN IS FU LL Remove the paper s tack from the standard exit bin. C HECK IF THE PAPER TRA Y IS EMP TY Load p aper i n th e tr ay. M AKE SURE THE CORRECT PRIN TER SOFTWARE IS I NSTALLED • Verify that you are using the cor rect printer software. • If the pr inter is connect ed to you r comp uter t hrough a U SB port ,[...]

  • Page 189

    M AKE SURE THE PRINTER HAS SUFFICIENT ME MORY Free up a dditio nal prin ter m emory by s crolling throu gh the list of he ld jobs a nd dele ting s ome of t hem. Print jo b ta kes lo nger than e xpected Try on e or more of the follo wing: R EDUC E THE COM PLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of i[...]

  • Page 190

    Tray linki ng does not w ork These are possible solution s. Try one or more of t he following: L OAD THE SAME SIZE AND TYPE OF PAPER • Load the s ame size and type of paper i n eac h tray to be linked . • Move the paper gu ides to the correct position s for the paper size load ed in each tray. U SE THE SAME P APER S IZE AN D P APER T YPE SETTIN[...]

  • Page 191

    Solving home screen applications problems An appl icat ion e rror has occurred C HECK THE SYSTEM LOG FOR RE LEVA NT DETAILS 1 Type the prin ter IP address or hos t name in t he addr ess fiel d of your Web b rowser. If you do not know the IP a ddress or ho st name of the p rinter , then you ca n: • View the information o n the pri nter control pan[...]

  • Page 192

    M AKE SURE THE OPTION IS AVAIL ABLE IN TH E PRINTER DRIVER It may be n ecessar y to manu ally add the op tion in t he prin ter dri ver to ma ke it av ailable fo r print jo bs. F or more informati on, s ee “Updati ng availab le option s in t he printer d river” on pa ge 51. M AKE SURE THE OPTION IS SELECTED From th e prog ram you are using, sele[...]

  • Page 193

    C HECK THE CABLE Make sur e you ar e using the cor rect c able and that i t is sec urely conn ected t o the In ternal Solut ions (I SP) port. M AKE SURE THE NETWORK SOFTWARE IS CO NFIGURED COR RECTLY For infor mation on insta lling the network pr inti ng soft ware, see the Networking Guid e on the Software and Docume ntatio n CD. Internal print ser[...]

  • Page 194

    Solving pap er feed problem s Paper fr equently jams These are possible solution s. Try one or more of t he following: C HECK THE PAPER Use reco mmend ed pape r and s pecia lty media. For more inf ormat ion, s ee the chapter about paper and spe cialty media guidelines. M AKE SURE THERE IS NOT TOO MU CH PAPER IN THE PAPER TRAY Make sur e the stack o[...]

  • Page 195

    Solving print quality problems If these sugg estions do not corr ect the problem, th en contact customer su pport. You may have a print er part that requi res ad justm ent or repla ceme nt. Characters hav e jagged or uneven ed ges If you are using do wnload ed fon ts, ve rify tha t the fo nts are sup ported by the pr inter, the ho st com puter, and[...]

  • Page 196

    Gray back ground ABCDE ABCDE ABCDE C HECK THE T ONER D ARKNESS SETTING Select a lig hter Toner D arkness sett ing: • From the prin ter c ontrol pan el Qual ity menu, cha nge th e setting. • For Wi ndows users , cha nge th e set ting from Prin t Proper tie s. • For Ma cintosh users , chang e th e setti ng fro m the P rint di alog. T HE TONER C[...]

  • Page 197

    Light c olored l ine, white l ine, or inco rrectly colored li ne appears on prints ABCDE ABCDE A B C D E A B C D E A B C D E Try on e or more of the follo wing: M AKE SURE THERE IS NO DEFECTI VE TONER CART RIDGE Replace the defective toner ca rtridge. M AKE SURE THE IMAGING UNIT IS NOT DEFECTIVE Replace the defective imaging unit. M AKE SURE THE TR[...]

  • Page 198

    Print irregularities ) ) ABCDE ABCDE ABCDE Try on e or more of the follo wing: L OAD PAPER FROM A FRESH PA CK AG E The pap er ma y have abs orbed m oistur e due to high h umidity. Stor e paper in its o riginal wr apper until yo u use it . C HECK THE PAPER TYP E AN D WEIG HT SETTINGS Make sur e the pap er type and weight se ttings match t he pape r [...]

  • Page 199

    Print i s too dark Try on e or more of the follo wing: C HECK THE DARKNESS , BRIGHTN ESS , AND CONTRAST SETTINGS The Toner Darkness se tting m ay be too dark, the Brightn ess sett ing ma y be too dark, or the Cont rast set ting may be too hi gh. • Change these set tings from t he printer c ontrol pan el Quality menu. • For Wi ndows users , chan[...]

  • Page 200

    Print is too ligh t Try on e or more of the follo wing: C HECK THE DARKNESS , BRIGHTN ESS , AND CONTRAST SETTINGS The Toner Darkness s etting may be too li ght, the Bri ghtnes s sett ing may be too light , or the Contr ast se tting m ay be too low . • Change these set tings from t he printer c ontrol pan el Quality menu. • For Wi ndows users , [...]

  • Page 201

    M AKE SURE THERE IS NO DEFECTI VE TONER CART RIDGE Replace the defective toner ca rtridge. Printer is printing bl ank page s Try on e or more of the follo wing: M AKE SURE THERE IS NO PACKING MATERI AL LEFT ON THE TO NER OR PR INT CARTRID GE Remove the ca rtridg e and m ake sur e the packing mate rial i s properl y remo ved. Reins tall the cartr id[...]

  • Page 202

    Cause Sol uti on An imaging unit is defec tive. Replace the imaging u nit if the de fects occur every: • 41.0 mm (1.61 i n.) • 75.0 mm (2.95 i n.) If marks occur down the pag e repeatedly in all col ors: The fuser is defec tive. Replace the fuser if the defects occur every: • 141 mm (5.55 in. ) Shadow image s appear on prin ts ABCDE ABCDE ABC[...]

  • Page 203

    Skewed pri nt These are possible solution s. Try one or more of t he following: C HECK THE PAPER GUIDES Move the length and width guides in the t ray to the correct positio ns for the pap er size loaded. • Make sure th e guides are not to o far from t he paper st ack. • Make sure the gu ides are not pres sing too lightly ag ainst the paper st a[...]

  • Page 204

    Streaked hori zontal li nes appe ar on p rints ABCDE ABCDE ABCDE Try on e or more of the follo wing: S ELEC T ANOTHER TR AY OR FEEDER • From the printer contr ol pane l Paper M enu, se lect Def ault S ource. • For Wi ndows users , sele ct the paper s ource from Print P roper ties. • For Ma cintosh users , sel ect the paper s ourc e from the P[...]

  • Page 205

    M AKE SURE THERE IS NO WORN , DEFECT IVE , OR EMPTY TONER CARTRIDGE Replace the worn, defective, or empty to ner cartridge. C LEAR THE PAPER PAT H ARO UND THE TONER CARTRID GE Check t he pape r path aroun d the t oner cartri dge. CAUTION —HOT SURFA CE: The inside of the prin ter m ight be hot. To r educe t he risk of injury from a h ot component,[...]

  • Page 206

    Transparency print qu ality is poor Try on e or more of the follo wing: C HECK THE TRANSPARENCIES Use only transp arencies that meet the p rinter specifications. C HECK THE PAPER TYP E SETTING Make s ure th e pap er type s ettin g is s et t o Tran spar ency: 1 From the printe r con trol pan el Paper menu , check th e Pa per Type s etting . 2 Before[...]

  • Page 207

    What is CMYK color? Cyan, mag enta, yell ow, and b lack (kno wn as CMYK co lor ) inks or t oners can be printe d in va rious amo unts to prod uce a large range of colors observed in nature. For example, cyan and ye llow can be combin ed to create gr een. Pri nting presses, inkjet pr inters, an d color las er/LED p rinters cr eate colo rs in thi s m[...]

  • Page 208

    Manual Co lor Correct ion applies to RGB and CMYK color conv ersion t able mapp ings as de fined in the Ma nual Col or menu. You can s elect any of the diffe rent c olor conv ersion tables for RG B or CMYK: Color conversion table Settings RGB • sRGB Di spl ay • Display–True Black • sRGB Vi vid • Vivi d • Off CMYK • US C MYK • Eur o [...]

  • Page 209

    Color specification and object to be pri nt ed Color Correction se tting Sample pages to use RGB—Text Auto sRGB Vivid Manual Manual Color RGB Text Setting RGB—Graphi c Auto sRGB Vivid Manual Manual Color RGB Graphic Setting RGB—Image Auto sRG B Display Manual Manual C olor RGB Image S etting CMYK—Text Auto US CMYK or Euro CMYK Manual Manual[...]

  • Page 210

    C HECK THE ADDRESS ENTERED IN THE W EB BROWSE R • Depending on the ne twork s etting s, you may ne ed to type “ https:// ” instead of “ http:// ” before the printer IP ad dress to ac cess t he Embedd ed We b Serv er. Fo r more i nform ati on, co ntac t your sys tem su ppor t pers on. • Make sur e pr int er IP add res s is c orre ct. T E[...]

  • Page 211

    Notices Prod uct i nfor mat ion Produc t name: Lexmark C925 Machin e type: 5041 Mode l(s): 030 Edition notice November 2012 The foll owing p aragraph does not ap ply to any coun try whe re su ch provisio ns are incon sistent with l ocal law : LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOU T WARRANTY OF ANY KIND, EITHER EX[...]

  • Page 212

    Trademarks Lexmark, Lexm ark wi th diamo nd desi gn, Ma rkNet , and M ark Visi on ar e trad ema rks of Le xma rk Int ern ati onal , Inc ., registered in the Un ited States and/or other countries. PrintCr yption is a tr adema rk of Lexm ark Inte rnatio nal, I nc. Mac and the Mac logo are trademarks of Apple In c., registered in the U.S. an d other c[...]

  • Page 213

    Univers Lin otype-Hell AG and/or its subsid iaries All other trademarks are th e property of their res pective owners. AirPrint and the Air Print logo are tr ademarks of Appl e, Inc. Federal Commun ications Com mission (FCC) comp liance information statement This produ ct has been tested and f ound to compl y with the li mits for a Class A digital [...]

  • Page 214

    Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE log o signifies sp ecific r ecycling programs and p roc edures for electronic prod ucts in countries of th e European Union. We encour age the recycling of our pr oducts. If you ha ve further ques tions ab out re cycling o ptions, visi t the Lexm ark Web s ite at www.lexmark. [...]

  • Page 215

    Temperature information Ambien t temper ature 15.6 to 32. 2° C (60 t o 90° F) and 8 % to 80% RH Shipping and stor age temperature ‑ 40° t o 43. 3° C (110 ° F) Laser notice The pr inte r is certi fied i n the U. S. to co nform to the r equir ements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) las er produc ts, and elsewh ere is ce [...]

  • Page 216

    Off mode If this produ ct h as an o ff mo de which sti ll con sumes a smal l amo unt of power, then to com plete ly stop pro duct power consum ption , disc onnect the power supply co rd f rom th e wall out let. Total energy usage It is some times helpful to ca lculat e the to tal pr oduct e nergy usage. S ince power con sumptio n cla ims are provi [...]

  • Page 217

    Exposure to radio freq uency radiation The radia ted out put pow er of this device is f ar below the radio fre quency e xpos ure limit s of the F CC and other regul atory agencies. A minimum separation of 20 cm ( 8 inches) must be maintained between the anten na and any persons for this devi ce to sa tisfy the RF exposure req uirements of the FCC a[...]

  • Page 218

    Notice to users in the European Union Produ cts bearin g the CE mark are in c onformi ty with the pr otectio n requiremen ts of EC Council dir ectives 2004/108/EC, 2006/95/EC, an d 1999/5/EC on th e approxim ation and harmon ization of th e laws of th e Member States relating to electromagnetic compatibility, safety of electrical equipment de signe[...]

  • Page 219

    Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙ ΩΔΕΙ Σ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ ΕΚ . English Hereby, Le xmark Internatio na[...]

  • Page 220

    Lexmark Internat ional, In c., Lexing ton, KY This li mited warra nty appl ies to th e United States a nd Can ada. For customer s outs ide the U.S. , refer to the cou ntry- specific war ranty i nformation that cam e with your produc t. This limi ted warran ty applies to this product only if it wa s orig inally p urchase d for yo ur use, and not for[...]

  • Page 221

    Extent of l imited warranty Lexmark does not warrant unin terrupted o r error-free operati on of any product or the durability or longevity of prints produced by any pr oduct. Warra nty ser vice doe s not i nclude rep air of fa ilure s cause d by: —Modif ication o r unauth orized atta chment s —Acciden ts, misu se, abus e or use inconsi stent w[...]

  • Page 222

    LEXMARK SOFTWARE LIMIT ED WARRANTY AND LICENSE AGRE EMENT PLEASE REA D CAREFULL Y BEFORE USI NG THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIO NS OF THIS SOFTWARE LIMITED W ARRANTY AND LICENSE AGREEMENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT, PROMPTLY RET[...]

  • Page 223

    O R R E C O R D S , F O R C L A I M S O F T H I R D P A R T I E S , O R D A M A G E T O R E A L O R T A N G I B L E P R O P E R T Y , F O R L O S S O F P R I V A C Y ARISING OUT OR IN ANY WAY RELATE D TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM, OR OTHERWISE IN CONNE CTION WITH ANY PROVISION O F THIS SOFTWARE LICENSE AGREEM ENT), REGARDL[...]

  • Page 224

    9 ADDITIONAL SOFTWA RE . This License A greement a pplie s to up dates o r suppl ement s to th e origin al Softwa re Progra m pr ovide d by Lexm ark unle ss Lexmar k provi des ot her te rms alo ng with t he updat e or sup pleme nt. 10 TERM . This License Agreement is effective unle ss termina ted or reject ed. You ma y reject or termi nate this lic[...]

  • Page 225

    2 This pr oduct is base d on M icroso ft Pr int Sch ema technol ogy. You may fi nd the t erms and co nditio ns upon which Microso ft is l icensing s uch intel lectual property at http://go.microsoft.com/fwlink/?LinkId=83288 . ADO BE SYS TEM S INC ORPO RATE D NOTI CE Contains Flash® , Flash® Lite™ and/o r Reade r® tec hnology b y Adobe S ystems[...]