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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Linksys SPA962, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Linksys SPA962 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Linksys SPA962. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Linksys SPA962 should contain:
- informations concerning technical data of Linksys SPA962
- name of the manufacturer and a year of construction of the Linksys SPA962 item
- rules of operation, control and maintenance of the Linksys SPA962 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Linksys SPA962 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Linksys SPA962, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Linksys service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Linksys SPA962.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Linksys SPA962 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PRODUCT DA T A SP A962 IP Phone Model No. 6-Line IP Phone with Color Display Enhances Business Communication Requirements Comprehensive Interoperabi lity and SIP Based Feature Set Based on the SIP st andard, the SPA962 has b een tested t o ensure comprehe nsive intero perabili ty w ith equipme nt from Vo IP infrastructure leaders enablin g service [...]
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Page 2
SP A962 K ey T elephone F unctions and F ea tures • Up to Six Line s with Ind ependent Con figuration and Registrati on • 320 x 24 0 True Color, Fo ur Inch, Liquid Cry stal Display (L CD) • Secure Call Support - SIP over TLS, and SRTP • Line Sta tus - Active Lin e Indicatio n, Name an d Number • Menu Driven User Interface - Mult iple Lang[...]
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Page 3
PRODUCT DA T A SP A962 Model No. Ha rdwa re • 320 x 240 True Co lor, Four Inch, Liquid Cryst al Display (LCD) • Four Illuminated Call A ppearance Line Butt ons with Tricolor LED's • LED Indicates Line St ate – Active, Idle, On-Hold, Unregistered • Lin e LED Conf igurable to 13 Different Stat es (On/Off , Color, Flash) • D edica ted[...]
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Page 4
Spe cifica t ions Model Data Networking Voice Provis ioni ng, Administr ation & Main tenanc e: Power Suppl y Physical Interfaces: Indicator Lights/LED: SPA-962 * Note: Man y spe cific ations ar e pro grammab le with in a def ined ra nge or list of op tions. MAC Addres s (IEEE 802 .3) IPv4 - Internet Protocol v4 (RFC 791) ARP - Addres s Resoluti[...]
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Page 5
Stylish and functional in design, the SPA962 VoIP telephone i s a must for businesses using a h osted IP telephony service, an IP P BX, or a large scale IP Centrex deployment. The S PA962 leverages industry lead ing VoIP technology from Linksys to deliver a high quality IP Phone tha t is unpara lleled in f eatures, value, and support. Standard feat[...]