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A good user manual
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- informations concerning technical data of Mitel IP DECT Stand
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mitel IP DECT Stand alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mitel IP DECT Stand, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mitel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mitel IP DECT Stand.
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Table of contents for the manual
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Page 1
5000 Communications Platform (CP) MITEL IP DECT Stand Configuration and Administration Guide[...]
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Issue 1.0, May 2010 5000 Communications Platform (CP) IP DECT Stand Configuration and Administration Guide Part Number 57011426[...]
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Notice This guide is rel eased by Mitel Netwo rks Corporation as a guide for certified service personnel. It provides information necessary to properly conf igure, maintain, and operate the product. The contents of this document reflect current company standards and are subject to revision or chan ge withou t notice. Some features or applicati ons [...]
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Product Disposal Instructions This symbol indicates that the product is classified as electrical or electron ic equipment a nd should not be disposed of with other commercial or hous eho ld waste at the end of its working life. For appropriate disposal and recyclin g instructi ons, cont act your local recycling authority or Inter-T el provider . Th[...]
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Content s Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 1 Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Requirements and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Content s Page 2 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Network Configuration Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Introduction Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 3 Introduction The Mitel 5610 Cordless Han dset and IP DECT ( Digital Enhanced Cordless T elecommunications) S tand provide ba sic Mitel 5000 Communications Platform (CP) phone features on a cordless ha ndset. The IP DECT S t an d support[...]
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About the Handset Conn ection St atus Indicators Page 4 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 T o determine if a handset call is being supported by the repeater by using the verification tone: 1. Enable the verification tone featu re on the stand. (Refer to the RTX4002 DECT Repeater User Manua[...]
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5610 Cordless Ha ndse t Feature Set Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 5 5610 Cordless Handset Feature Set This section lists the features available for the 56 10 Cordl ess Handset and IP DECT S tand product. • Call and telephony features o Up to eight cordless handsets per stand o M[...]
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Related Document ation Page 6 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 • Quality of service o T ype of Service (T oS) • CODECs o G .71 1 (64 kbps, A-law & u-law) o G .729 • Interoperability o DECT interface (3081) or DECT 6.0 (3080) o WiFi friendly o Maximum Range from stand: 50 m (150 [...]
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Registration and Configuration Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 7 Registration and Configuration After you have physically connected the IP DECT S tand to a Mitel IP Phone, you must program the handsets in the 5000 CP database and register the handsets with the IP DECT St and. Y ou c[...]
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Register the Ha nd s ets wi th the IP DECT St and Page 8 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Register the Handset s with the IP DECT St and T o register a handset with the IP DECT S tand (gateway), place the han dset in the charging cradle. The first handset automatically reg iste rs with th[...]
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Configure all Handset s Using the Configurator W eb Interface Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 9 Configure all Handset s Using the Configurator W eb Interface Y ou access the IP DECT St and Configurator web in terface by entering the IP address of the IP DECT S tand into the address [...]
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Configure all Handset s Using the Configurator Web Interface Page 10 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 7. Use the menu items in the left frame of the web p age to perform the configuration. The following steps provide basic configurat ion of a handset. See IP DECT S tand Configu r a t i o [...]
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Configure all Handset s Using the Configurator W eb Interface Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 1 1 10. Click Save . 1 1. In the lef t frame of the C onfigurator web interface, click T elephony Settings . 12. Under Destination for incoming call , check the boxes to specify where you w[...]
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Configure all Handset s Using the Configurator Web Interface Page 12 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 T o have calls that are made to each account only ring the associated handset, complete the grid as shown in the following exampl e. In the example below, the grid is configured such tha [...]
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Configure Handset from the Hand set Display Menu Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 13 15. In the lef t frame of the C onfigurator web in terface, click Time Settings , and then do the following: • Enter the hostnam e of a T ime Server on the internet, for example: pool.ntp.org • E[...]
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Configure Handset from the Han dset Display Menu Page 14 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 14. Using the handset dial pad, enter the sett ings listed in the following table. T o enter spaces and special characters, press Options and then press Insert symbols . 15. Save the information. 16.[...]
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Change the Handset Displa y Name and PIN Code Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 15 Change the Handset Disp lay Name and PIN Code After configuring the handsets, change the default user name and the default PIN code to prevent unauthorized access. Note that th e hand set PIN code and t[...]
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IP DECT St and Configuration Notes Page 16 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 IP DECT St and Configuration Notes This section contains config uration notes for th e IP DECT S tand Configurator web inte rface pages and setting. OperationHome This web page provides IP DECT S tand information[...]
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SetupPincode Settings Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 17 SetupPincode Settings Y ou can set the PINs for acce ssing the IP DECT S tand (via the handset) and the external TFTP account settings. SetupT elephony Settings Y ou can map handsets to account configurations (display names[...]
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5610 Handset Config uration Notes Page 18 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 5610 Handset Configuration Notes This section contains configuration notes for the han dset display menu settings. The 5610 hand set menu pro vides an interface to the IP DECT S tand to allow the user to control th[...]
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Network Configurat ion Notes Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 19 Network Configuration Notes This section provid es network configuration details. IP Configuration Y ou can configure the 56 10 Cordless Handset to obtain its IP address via DHCP or to use a static IP address. The IP se[...]
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DHCP Page 20 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 DHCP The handsets can be provisioned with an IP address automatical ly by using DHCP . When configured, the DH CP option 66 returns an IP address or a DNS string of a TFT P server . The handsets use this DHCP feature to retrieve the address of[...]
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SIP Configuration Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 21 SIP Configuration SIP Server and SIP Account s The SIP server domain and proxy address can be co nfigured from the handset menu: Settings – V oIP settings – Acco unts. Up to eight di fferent servers can be configured individua[...]
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SIP Server and SIP Accounts Page 22 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 The web server gives access to the following additi onal settings. Name Va l u e s Description SRV_0_SIP _URI_DOMAIN_CONFIG 0 (default) This parameter specifies how a de stination URI of the format SIP:<use r>@<[...]
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SIP Server and SIP Account s Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 23 SIP server example setup fr om configuration file: %SRV_0_SIP_UA_DATA_DOMAIN%:"proxy.go ip.dk " %SRV_0_SIP_URI_DOMAIN_CONFIG%:0 %SRV_0_SIP_UA_DATA_SERVER_PORT%:5060 %SRV_0_SIP_UA_DATA_SERVER_TYPE%:0 %SRV_0_SIP[...]
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STUN, RPORT , SIP Port Settings Page 24 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 STUN, RPORT , SIP Port Settings STUN mode, RPORT , RTP port and SIP port can be configured from the web server NA T/RTP Settings page or from the handset menu: Sett ings – Inte rnet settings – NA T provisioning ?[...]
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PIN Protection of Hands et Menus Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 25 Configuration file example: %SIP_STUN_ENABLE%:0 %SIP_RPORT_ENABLE%:1 %NETWORK_STUN_SERVER%:"stun01.sippho ne.com" %SIP_STUN_BINDTIME_GUARD%:80 %SIP_STUN_BINDTIME_DETERMINE%:0 %SIP_STUN_KEEP_ALIVE_TIME%:90 [...]
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Registrations Administrati on Page 26 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Registrations Administration DECT registrations can be administered by assig n ing a specific h andset to a specific hand set ID. This feature is useful when confi guratio n of e.g. call-groups and outgoing line is dif[...]
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WEB Server Customization Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 27 Figure 3. LOCAL_HTTP_SERVER_TEMPLA TE_TITLE Parameter Controls the Headlines in the Configurator Web Interface LOCAL_HTTP_SERVER_TEMPLA TE_TITLE[...]
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Automatic Dayli ght Savi ng Time (DST) Adjus tmen t Page 28 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Automatic Daylight Saving T ime (DST) Adjustment DST handling can be handled manu a lly or automatically . If manual configurati on is chosen the user can change the setting from the handset MMI o[...]
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Logs Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 29 Logs The gateway continuously logs information to an intern al log buffer . This log can be viewed using the internal web server o r the gateway ca n be configured to automatically up load the log files to the boo t ser ver . The configuration[...]
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Server Based Conf iguration Page 30 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Server Based Configuration A configuration file can be retrieved by the handset fro m a configuration se rver that is available on the Local Area Network (LAN), as shown in the following figure. Figure 4. Network T opolo[...]
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Server Based Configurat io n Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 31 The product is configured to retrieve a confi guration file from a network server using HTTP . Upon agreement with RTX T elecom a series of MAC-addresse s wil l be recognized by the server . The recognized de vices will[...]
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Server Based Conf iguration Page 32 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 The following sample configura tion file is an exam ple of a fully functional configu rati on for the 5610 Cordless Handset and IP DECT S tand product: //-----------Network Settings------------ %SIP_RPORT_ENABLE%:1 //A w[...]
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Server Based Configurat io n Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 33 // ------------- Registration 2 ------------------- %SUBSCR_1_SIP_UA_DATA_SIP_NAME%:""//SIP address %SUBSCR_1_SIP_UA_DATA_VOICE_MAILBOX_NUMBER%:""//Mailbox number %SUBSCR_1_UA_DATA_DISP_NAME%:"&[...]
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Server Based Conf iguration Page 34 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 // ------------- Registration 7 ------------------- %SUBSCR_6_SIP_UA_DATA_SIP_NAME%:""//SIP address %SUBSCR_6_SIP_UA_DATA_VOICE_MAILBOX_NUMBER%:""//Mailbox number %SUBSCR_6_UA_DATA_DISP_NAME%:"&q[...]
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Feature Support Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 35 Feature Support This section provid es additional information on feature support. 5610 Handset and IP DECT S t and Features The stand provides the following functio nal ity: • Registers up to eight handsets • T wo line support ([...]
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Handset Registrat ion Page 36 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Handset Registration The IP DECT S tand supports the configuration and registration of up to eight handsets. If the handset is configured on the stand, it will rep eatedly try and register with the 5000 CP , even if the 5000 C[...]
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Conference S plit (End Conferen ce) Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 37 Conference Split (End Conference) While in a confer en ce , th e En d Co n f softkey is presented. When selected , the user terminates the conference and it is spli t back into two indepe ndent calls. Selecting t[...]
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Maintenance Page 38 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Maintenance This section contains information on variou s types of maintenance that can be performed on the stand and handsets. Firmware Up dates Firmware updates are p rovided via the Mite l Online Software Download site. Y ou download[...]
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Schedule Automatic F irmware Update s Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 39 Schedule Automatic Firmware Up dates 1. Log into the Mitel IP DECT St and - Co nfigurator web interfa ce. 2. Click Management Settings . 3. Under Management Setti ngs , set the Management T ransfer Protocol fie[...]
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Firmware Up date Error Codes Page 40 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Firmware U pdate Error Codes A number of errors can occur when ini tiating a fi rmware update or while a firmware update is in progress. The followi ng list describes all error codes: Code 0: No problems This error code[...]
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Deregistering a Handset Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 Page 41 Deregistering a Handset Use the following procedure to dereg ister a handset. T o deregister a han dset from an IP DECT Stand: 1. From Idle mode, press the OK key , select Set tings , and then press the OK key . 2. Select Sy[...]
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T roubleshooting Page 42 Mitel ® 5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010 T roubleshooting DECT registration fails on 2 nd handset : Ensure that gateway is opened for registration by pressing the RESET button. Power-cycl ing wil l not enable DECT registration due to security . Failed to Regi ster the Han[...]
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Part No. 5701 1426 Issue 1.0, May 20 10 AYYY/YYYYA[...]