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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Mitel PKM IM, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Mitel PKM IM one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Mitel PKM IM. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Mitel PKM IM should contain:
- informations concerning technical data of Mitel PKM IM
- name of the manufacturer and a year of construction of the Mitel PKM IM item
- rules of operation, control and maintenance of the Mitel PKM IM item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Mitel PKM IM alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Mitel PKM IM, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Mitel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Mitel PKM IM.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Mitel PKM IM item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Installation Guide M MITEL (design) is a r egistered trademark of Mite l Net works Corporation. All other products and servic es are the registered tra demarks of their respective holders. © Copyright 2012, Mitel Net works Cor porat ion. All Rights Reserved . MITEL IP Programmable K ey Module (PKM) Installation with the 5 220, 5224, 5235, 5324, 53[...]
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Page 2
2 Important Safety Instru ctions and Precautions W ARNING: DO NOT CONNECT DIRECTL Y TO THE PUBL IC SWITCHED TELEPHONE NETWORK (PSTN). ANY CONNECTION OF THIS MODULE TO AN OFF PR EMISE APPLICA TION, AN OUT OF PLANT APPLICA TION, ANY OTHER EXPOSED PLANT APPLICA TION, OR TO ANY EQUIPMENT OTHER THAN THE INTENDED APPLICA TION MA Y RESUL T IN A SAFETY HAZ[...]
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Page 3
3 IP Programmable Key Module (PKM) 12 T o install the IP Programmable Key Module (PKM) Interface Module (IM), refer to the installation instructions on page 2. T o install the IP Programmable K ey Module (PKM) 48, refer to the installation instructions on page 6. A[...]
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Page 4
4 Installation Instructions T o attach an IP PKM 12 to a 5220/5224/5235/5324/5330/ 5340 IP Phone or 8528/8568 Digital Phone (see Figure on previous page) Ensure that the syst em has b een programmed to recognize the IP PKM 12, that the phone is connected to th e system, and that a Mitel qua lif ied technician has insta lled an IP PKM IM in y ou[...]
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Page 5
5 IP Programmable Key Module (PKM) 48 T o install the IP Programmable Key Module (PKM) Interface Module (IM), refer to the installation instructions on page 2. T o install the IP Programmable K ey Module (PKM) 12, refer to the installation instructions on page 4. A B[...]
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Page 6
6 Installation Instructions T o attach an IP PKM 48 to a 5220/5224/5235/5324/5330/ 5340 IP Phone or 8528/8568 Digital Phone (see Figure on previous page) Ensure that the system is programmed t o recogniz e the IP PKM 48, and that a Mitel-qualified techn ician has installed an IP PKM IM in your phone. 5220/8528/8568 Only: Ensure that the pho[...]
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Page 7
7 Notice to Canadian Customers This Class B digital apparatus complies with Can adian ICES-003. Notice to U.S. Customers This equipment ha s been tested and found to co mply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Thes e limits are designed to provide reasonable protecti on against harmful interference in[...]
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Page 8
8 Précautions et consignes im portantes en matière de sécurité A VERTISSEMENT : NE LE BRANCHEZ PAS DIRECTEMENT SUR LE RÉSEAU TÉLÉPHONIQUE PUBLIC COMMUTÉ (RTPC). LA CONNEXION DE CE MODULE À UNE INSTALLA TION HORS LIEUX OU HORS RÉSEAU, À UN E AUTRE INST ALLATION D'UN RÉSEAU NON PR OTÉGÉ, OU À UN ÉQUIPEMENT AUTRE QUE LES INST ALLA[...]
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Page 9
9 Medidas de seguridad y precauciones importantes ADVERTENCIA: NO CONECTE DIRECTAMENTE EL TELÉFONO A LA RED TELEFÓNICA C ONMUT ADA PÚBLICA (RTC) CUALQUIER CONEX IÓN DE ESTE MÓDULO A U NA APLICACIÓN AJENA A LAS INST ALA CIONES O A LA PLANT A, A CU ALQUIER OTRA APLICACIÓ N EXPUEST A DE LA PLANT A , O A CUALQUIER EQ UIPO QUE DIFIERA DEL EST ABL[...]
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Page 10
10 Instruções e precauções de segurança importantes AV I S O : NÃO LIGUE DEIRECT AMETNE À REDE TELEFÓNICA PÚBLICAS COMUT ADA (PSTN). QUALQUER LIGAÇÃO DESTE MÓDULO A UMA APLICAÇÃO EX TERIOR ÀS INST ALAÇÕES, A UMA APLICAÇÃO EXTERIOR AO MA TERIAL, A QUALQUER OUTRA APLICAÇÃO DE MA TERIAL EXPOSTO OU A QUALQUER EQUIP AMENTO DIFERENTE[...]
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Page 11
11 Istruzioni e precauzioni per la sicurezza AV V E R T E N Z A : NON COLLEGARE IL PRODOTTO DIRETT AMENTE ALLA RETE TELEFONICA PUBBLICA COMMUT A TA (PSTN). L'EVENTUALE COLLEGAMENT O DI QUESTO MODULO A UN'APPLICAZIONE CHE NON SI TROVI IN SEDE O ALL'INTERNO DI UN IMPIANTO O A QUALSIASI APPLICAZIONE IN UN IMPIANTO ESPOST O O A QUALSIASI[...]
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Page 12
12 5701 1261CN Rev. C ™, ® T rademark of Mitel Corporation. © Copy right 2012, Mitel Corporation. All rights reserved. ™, ® Marque de commerce de Mitel Corporation. © Copyright 2012, Mitel Corporation. T ous droits réservés. ™, ® Marca registrada de Mitel Corporation. © Copyright 2012, Mitel Corporation. T odos los derechos reservados[...]