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Multi-Tech Systems MTCBA-C-U manual

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Table of contents for the manual

  • Page 1

    MultiModem ® CDMA USB Wireless Modem MTCBA-C-U User Guide[...]

  • Page 2

    Copyright and Technical Support Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 2 MultiModem® CDMA USB User Guide Wireless Modem MTCBA -C-U S000345G, Revision G Copyright This publication may not be reproduced, in w hole or in part, without prior ex pressed w ritten permission from Multi- Tech Systems, Inc. All rights reserv[...]

  • Page 3

    Table of Contents Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 3 Contents Chapter 1 – Product Descrip tion and Speci fications ............................................................................. ...................4 Product Descr ipti on ..........................................................................[...]

  • Page 4

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 4 Chapter 1 – P r oduct Descript ion and Specif icat ions Product Description The Multi-Tech MultiModem CDMA USB is an external dat a/fax/voice wireless modem. It also supports mobile originated short message service (SMS) [...]

  • Page 5

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 5 Application Overview Application Types With packet data speeds up to 153K bps, the MultiModem CDMA USB Wireless Modem is targeted at applications that periodically need to send or receive data over a w ireless network. It i[...]

  • Page 6

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 6 Benefits/Features in Applications Short Deve lopment Time. The MultiModem CDMA USB Wireless Modem can make your existing and next generation device, machine, or system, communication -ready without requiring any hardware ch[...]

  • Page 7

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 7 Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be eas ily moved to anothe[...]

  • Page 8

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 8 Maintenance of Your Modem Your Wireless MultiModem is the product of advanced engineering, design and crafts manship and should be treated with care. The suggestions below will help y ou to enjoy this product for many years[...]

  • Page 9

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 9 Specifications General Specifications Mechanical Dimensions & Weight 4.3" L x 2.4" W x 0.94" H; 4.2 oz. (11 cm x 6.1 cm x 2.4 cm; 119 g) Connectors & Fasteners A ntenna Connection ty pe : SMA jack Int[...]

  • Page 10

    Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 10 Antenna/RF Specifications CDMA 800 CDMA 1900 Frequency 824 to 894 MHz 1850 to 1900 MHz Impedance 50 ohms VSWR <2 Typical Radiated Gain 0 dBi on azimuth plane Interfaces The Wireless MultiModem has several interfaces: LE[...]

  • Page 11

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 11 Chapter 2 – A ct iv at ion and Instal lat ion Step 1 – Activate Your Wireless Account Multi-Tech – A Certified National A ctiva tion A gent Multi-Tech Systems, Inc. is a ce rtified national activation agent for Ci ngular and Spr[...]

  • Page 12

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 12 Step 3 – Handset Connection (Optional) If you intend to use a phone handset, connect it to the MultiModem now . Step 4 – Attach the Modem to a Flat Surface (Optional) To mount the Wireless Mu ltiModem, do the following: 1. Obtain [...]

  • Page 13

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 13 3. Slide the mounting bridles into the correspondi ng slots on the backside of the modem chassis. 4. Attach the modem with tw o screws to the mounti ng surface at the desired location on the equipment.[...]

  • Page 14

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 14 Step 5 – Install the Modem Driver Introduction Compatibility: This wireless MultiModem is compatible w ith Windows Operati ng Sy stems 2000/2003/XP and Linux. Windows Drivers: The w ireless MultiModem USB driver must be inst alled i[...]

  • Page 15

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 15 4. Click on Install from a list or specific location (Advanced) . 5. Click Next . 6. The next screen is the Please choose your search and installation options. Ensure that Search for the best driver in these locations w ith Search rem[...]

  • Page 16

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 16 Part B for Windows XP/2003: Associating PC Port with USB Driver 1. If the Welcome to the Found New Hardware Wizard screen – Can Windows connect to Windows update to search for software? appeared when you w ere installing the driver,[...]

  • Page 17

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 17 Part C for Windows XP/2003: Installing the Modem INF File 1. If the Welcome to the Found New Hardw are W izard screen asking – Can Windows connect to Windows update to search for software? appears again, select No, not this time . T[...]

  • Page 18

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 18 Installing the Modem Driver in Windows 2000 Part A for Windows 2000: Installing the USB Driver 1. Connect the USB cable between the MultiModem and the PC. 2. Insert the MultiModem CD into your CD-ROM dr ive. The CD uses the Autorun fe[...]

  • Page 19

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 19 6. The Driver Files Search Results screen appears. The wizard has found the wrong driver. Click on Install one of the other driv ers . Click Next . 7. At the Driver Files Found screen, choose the CDMA Dev ice from the listing. Click N[...]

  • Page 20

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 20 Part B for Windows 2000: Associating PC Port with USB Driver 1. Wait while Window s prepares the next phase of t he installation (associating the PC port with the USB drive). When the Welcome to the Found New Hardware Wizard screen ap[...]

  • Page 21

    Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 21 Part C for Windows 2000: Installing the Modem INF File 1. After a brief delay, the Welcome to the Found New Hardware Wizard screen appears. Click Next . 2. The Install Hardware Device Drivers screen appears, referring to the Multi-Tec[...]

  • Page 22

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 22 Chapter 3 – Using Y our W ir eless Modem Phone Numbers for the Wireless Modem • Every w ireless modem will have its ow n unique phone number. • The phone number will be given to you by your w ireless se rvice provider. Wireless pr[...]

  • Page 23

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 23 Establishing a Voice Call • Initiate a voice call Type ATD1234; (Note: Don’t forget the semicolon “; ” at the end. This stands for voice calls) Responses: OK (Communication established) CME ERROR : 11 (PIN Code not entered [w it[...]

  • Page 24

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 24 Using Short Message Services (SMS) Send a Short Message to a Specified Nu mb er. Type AT+CMGS="8585551212" <press Enter> Then type your message: Please call me soon. <press ctrl Z> The modem may respond with +CMGS:[...]

  • Page 25

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 25 SMS Examples Send Example: Sending an SMS message at+cpms="MT","MO" (set the read and write locations for SMS) +CPMS:0,30,0,30 OK at+cmgs="7632273726" (send SMS to the number listed inbetween the quotes) TE[...]

  • Page 26

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 26 Internet Access Internet access can be setup in Windows Dial-Up Netw orki ng (DUN) of the computer t hat the wireless modem is serving. Setup procedures will vary according to t he ty pe of wireless service provider used. To access Dial[...]

  • Page 27

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 27 Create Your Dial-Up Connection in Windows XP/2003 1. Click on Start and then click on Control Panel . 2. In the Control Panel , double-click on Network Connections . 3. On the Network Connections screen on the left-hand side under Netw [...]

  • Page 28

    Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 28 Mobile PhoneTools For initial configuration of your w ire less device, Multi-Tech offers a Windows ® based mobile PhoneTools Mobile PhoneTools is a communication software program included on your MultiModem CD. You c an install this pr[...]

  • Page 29

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 29 Chapter 4 – Tr oubleshoot ing and Fr equently A sk ed Quest ions Troubleshooting Examples Situation A: The modem does not respond through the USB link If the wireless MultiModem does not re spond through the USB l[...]

  • Page 30

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 30 Frequently Asked Questions I just received this modem, what do I need to do? • You will need to call a carrier and register the ESN number w ith them. Sprint models (N2) must call Sprint and Verizon models (N3) mu[...]

  • Page 31

    Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 31 When I try to make a data call using ‘A TD <number>’, I get a NO CARRIER response. • Check ‘AT+CEER’ for NO CARRIER reason and look it up in Reference Guide. • Check the number that you are dialing[...]

  • Page 32

    Chapter 6 – Reference Information Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 32 Chapter 6 – Ref er enc e Inf orm at ion Wireless Modem Reference Information General ETSI contact: ETSI Secretariat F-06921 Sophia Antipolis Cedex, France e-mail: secretariat@etsi.fr Service: The AT commands manual is ava ilable on the Mu[...]

  • Page 33

    Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 33 Appendix A – W arranty and R epairs Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products w ill be free from defects in material or workmanship for a period of tw o, five, or ten years ( [...]

  • Page 34

    Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 34 Repair Procedures for International Customers (Outside U.S.A . and Canada) Your original point of purchase Reseller may offer the qui ckest and most economical repair option for y our Multi-Tech product. You may also contact any Multi-Tech [...]

  • Page 35

    Appendix B – WEEE Statement Multi-Tech Systems, Inc. MultiModem CDMA USB Wireless Modem User Guide 35 Appendix B - W aste Elect rical and Elect r onic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligati on on EU-based manufacturers, distributor s, retailers and importers to take- back electronics products at the end of the[...]