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Multi-Tech Systems MTCBA-C manual

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Table of contents for the manual

  • Page 1

    MultiModem TM CDMA External Wireless Modem (Data/Fax/Voice) MTCBA-C User Guide[...]

  • Page 2

    Multi-Tech Systems, Inc. MultiModem CDMA User Guide 2 User Guide for MultiModem CDMA External Data/Fax/Voice Wireless Modem MTCBA -C P/N S000303D, Revision D All rights reserved. This publication ma y not be reproduced, in w hole or in part, w ithout prior expressed w ritten permission from Multi-Tech Systems, Inc. Copyright © 2004 by Multi-Tech S[...]

  • Page 3

    Multi-Tech Systems, Inc. MultiModem CDMA User Guide 3 Contents CHAPTER 1: DESCRIPTIO N AND SPECIFICATIONS ...................................................................................... 4 P RODUCT D ESCRIPTION .....................................................................................................................................[...]

  • Page 4

    Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 4 Chapter 1: Description and S pecifications Product Description The Multi-Tech MultiModem CDMA is an external data /fax/voice wireless modem. It also supports mobile originated short message service (SMS) and mobile-te rminated SMS. Designed for global u[...]

  • Page 5

    Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 5 AT Command Info AT commands for the CDMA wireless modem are pub lished in a separate Reference Guide included on the product CD and posted on the Multi-Tech web site. Phone Number for the Wireless Modem Every w ireless modem will have its ow n unique ph[...]

  • Page 6

    Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 6 Application Overview Application Types With packet data speeds up to 153K bps, the MultiModem CDMA is targeted at applicat ions that periodically need to send or receive data over a wireless netw ork. It is an ideal solution for: Appliances Remote Diagn[...]

  • Page 7

    Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 7 Benefits/Features in Applications Short Deve lopment Time. The MultiModem CDMA can make your existing and next generation device, machine, or system, communication-ready w ithout requi ring any hardw are changes to its design. It actually provides faste[...]

  • Page 8

    Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 8 Specifications General Specifications Power Requirements 5 V to 32VDC; 400mA Average @5V, 700mA Maximum @ 5V Mechanical Dimensions & Weight 4.3" w x 2.4" h x 0.94" d; 4.2 oz. (11 cm x 6.1 cm x 2.4 cm; 120 g) Connectors & Fasteners[...]

  • Page 9

    Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 9 Input/output electrical characteristics for external connections Parameters 800 MHZ 1900 MHZ Unit Typ . Typ Input Supply Voltage 5 13.2 32 5 13.2 32 V Input supply current in comm. mode at full Tx power 600 230 100 650 240 100 mA Input supply current in[...]

  • Page 10

    Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 10 RS232 15-Pin Connector Pinout 10 11 6 1 5 15 PIN EIA CCIT Designa tion 1 DCD 109 Data Carrier Direct 6 RX 104 Receive Data (out) 2 TX 103 Transmit Data 8 DTR 108.2 Data Terminal Ready 9 GND Signal Ground 7 DSR 107 Data Set Ready 12 RTS 105 Request to S[...]

  • Page 11

    Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 11 Chapter 2: Inst allation Mechanical Mounting To mount the Wireless Mu ltiModem, do the following: 1. Obtain mounting screws (tw o ar e needed) that are appropriate for the[...]

  • Page 12

    Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 12 3. Slide the mounting bridles in to the corresponding slots on the back side of the MultiModem chassis. 4. Attach the MultiModem with tw o screw s to the mounting surface at the des ired location on the equipment.[...]

  • Page 13

    Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 13 Electrical Installation & Configuration The wireless MultiModem requires the pow er supply c onnection to begin operation. To install the modem, do the following: 1. Connect a suitable antenna to the SMA connecto r (see “Antenna/RF Spec ifications” on page 4). A[...]

  • Page 14

    Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 14 3. Plug the power supply cabl e into the wireless Multimodem.[...]

  • Page 15

    Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 15 Mobile PhoneTools For initial configuration of your w ire less device, Multi-Tech offers a Windows  based mobile PhoneTools application. To load mobile PhoneTools, click on the mobile PhoneTools icon on your MultiModem CD and follow the on- screen prompts. Direct Mod[...]

  • Page 16

    Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 16 Testing the Configuration Description AT Commands Response Returned Comments AT+CPIN =1234 OK PIN Code accepted +CME ERROR : 16 Incorrect PIN Code Enter PIN Code +CME ERROR : 3 PIN already entered (w ith + CMEE : 1 mode) AT + CREG ? CREG = < mode>, 1 modem synchro[...]

  • Page 17

    Chapter 3 - Troubleshooting Multi-Tech Systems, Inc. MultiModem CDMA User Guide 17 Chapter 3: T roubleshooting Situation A: The modem does not answer through the serial link If the Wireless MultiModem does not answer through the serial link upon an attempted transmission of data or voice signals, see the table below for possible causes and solution[...]

  • Page 18

    Chapter 3 - Troubleshooting Multi-Tech Systems, Inc. MultiModem CDMA User Guide 18 Situation B: The modem always returns «Error» when trying to issue a communication If the Wireless MultiModem returns a message of e rror upon an attempted transmission of data or voice signals, see the table below for possible causes and solutions. Solutions for ?[...]

  • Page 19

    Chapter 3 - Troubleshooting Multi-Tech Systems, Inc. MultiModem CDMA User Guide 19 Situation C: The modem always returns «No carrier» when trying to issue a communication Solutions for “no carrier” message If the modem returns … Then ask … Action no carrier(esp. for data communi- cation) Is the selected bearer type supported by the called[...]

  • Page 20

    Chapter 4 - Safety Multi-Tech Systems, Inc. MultiModem CDMA User Guide 20 Chapter 4: Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location. “Mobile” means that the dev[...]

  • Page 21

    Chapter 4 - Safety Multi-Tech Systems, Inc. MultiModem CDMA User Guide 21 Maintenance of Your Modem Your Wireless MultiModem is the product of advanc ed engineering, design and craftsmanship and should be treated with care. The suggestions below will help y ou to enjoy this product for many years. • Do not expose the Wireless MultiModem to any ex[...]

  • Page 22

    Chapter 5 – Warranty & Repair Policies Multi-Tech Systems, Inc. MultiModem CDMA User Guide 22 Chapter 5: W arranty & Rep a irs Policies Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products w ill be free from defects in material or workmanship for a period of tw o, five, or ten years ( de[...]

  • Page 23

    Chapter 5 – Warranty & Repair Policies Multi-Tech Systems, Inc. MultiModem CDMA User Guide 23 Repair Procedures for International Customers (Outside U.S.A. and Canada) Your original point of purchase Reseller may offer the qui ckest and most economical repair option for y our Multi-T ech product. You may also contact any Multi-Tech sales offi[...]

  • Page 24

    Chapter 6 - Reference Information Multi-Tech Systems, Inc. MultiModem CDMA User Guide 24 Chapter 6 - Reference Information Wireless Modem Reference Info Reference Documents: AT Commands CDMA Reference Guide S000294A ETSI contact : ETSI Secretariat F-06921 Sophia Antipolis Cedex, France e-mail : secretariat@etsi.fr Service : The AT commands manual i[...]