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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Multitech MTPRI-HD30B, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Multitech MTPRI-HD30B one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Multitech MTPRI-HD30B. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Multitech MTPRI-HD30B should contain:
- informations concerning technical data of Multitech MTPRI-HD30B
- name of the manufacturer and a year of construction of the Multitech MTPRI-HD30B item
- rules of operation, control and maintenance of the Multitech MTPRI-HD30B item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Multitech MTPRI-HD30B alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Multitech MTPRI-HD30B, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Multitech service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Multitech MTPRI-HD30B.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Multitech MTPRI-HD30B item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PRI Card M TPRI-HD23B & M TPRI-HD30B User Guide[...]
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Page 2
ii CommPlete Communic ations Se rver PRI Car d User Gui de P/N 82065901, Revi sion B Copyri ght © 1998 by Mul ti-Te ch System s, Inc. All right s reserved. This publicati on may not be reproduced, in whole or in part, wi thout prior expressed writte n permissi on from Multi-Tech Syste ms, Inc. Multi-Tech Syst ems, Inc. makes no represent ation or [...]
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Page 3
CommPlete Communic ations Se rver iii Federal Communic ations Commiss ion S t ateme nt This equipment has b een tested and fou nd to comply with the limits for a Class A d igital device, pursuant to Part 15 of the FCC Rules . These limits are desig ned to provide reasona ble protection aga inst harmful interference when the equipment is operated in[...]
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Page 4
iv CommPlete Communic ations Se rver No rep airs are t o be made by you. Rep airs are t o be made only by Mul tiTe ch System s or it s license es. Unau thorized repairs void regis tration and warra nty. Manufacturer: MultiTech Systems , Inc. Trade Na me: CommPlete Model Num ber: CC2400, CC9600 FCC Regist ration Number: AU7USA-31090-DE-E Facilit y I[...]
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Page 5
CommPlete Communic ations Se rver v Ringer Equiv alence Number Notice : The ringer equivalence number (REN ) asigned to each termina l device provides an indica tion of the maximum number of termina ls allowed to be connected to a telephone interfac e. The termination on an interface ma y consist of any comb ination of devices s ubject only to the [...]
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Page 6
vi CommPlete Communic ations Se rver[...]
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Page 7
CommPlete Communic ations Se rver v ii T able of Content s 1 INTRODUCTION Introduction ............................................................................................................................................................... 2 Product Description..................................................................................[...]
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Page 8
viii CommPlete Communic ations Se rver[...]
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Page 9
CommPlete Communicat ions Serve r 1 1 Introduction[...]
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Page 10
PRI Card User Guide 2 CommPlete Communic ations Se rver Introduction The Mul ti-Tech PRI Car d (MTPRI-H D23B for T1 or MTP RI-HD30B for E 1) is a tel ecomm unicatio ns interface card that provides CommPlete interconnectivity to Prima ry Rate ISDN (PRI) public sw itched tele commun icatio ns networ ks. The MTPRI-H D23 provid es 23 B chann els that p[...]
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Page 11
1 Introduction CommPlete Communic ations Se rver 3 Figure 1. P RI Card Fr ont Pane l LED Indicator Color Indication PHYSICAL LINK Green Lit - Indicates LEC circuit connection is active and signaling is correct. Off - Indicates a bsence of va lid LEC circuit signa ling. DATA LINK Green Lit - Ind icates reception of a Link U p messag e from LEC. Off [...]
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Page 12
PRI Card User Guide 4 CommPlete Communic ations Se rver Card Component s The 8-position DIP s witch is located on the lower portion of the card an d is used to s et the operating modes of the card. The T1 li ne connector is a RJ48C connector located on l ower back of the card and is used to connect to the T1 line fa cility. The PRI card components [...]
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Page 13
1 Introduction CommPlete Communic ations Se rver 5 enabled 5 Equalization Control 4. See Note 1 Refer to the f ollowing listing Refer to the f ollowing listing 6 Equalization Control 3. See Note 2 Refer to the f ollowing listing Refer to the f ollowing listing 7 Equalization Control 2. See Note 2 Refer to the f ollowing listing Refer to the f ollow[...]
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Page 14
PRI Card User Guide 6 CommPlete Communic ations Se rver T echn ical S pecifications The PR I card op erati ng characte risti cs and specif icatio ns are pr ovided be low. • CPU Intel 960 (16 MHz RISC pr ocessor ) • Dynamic RAM 4 Mb • Progr am Memo ry 512K byte s Flash • Serial I/O channel s suppor ted 23B + D on MT PRI-HD23B and 30B + D on [...]
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Page 15
CommPlete Communicat ions Serve r 7 2 Inst allation[...]
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Page 16
PRI Card User Guide 8 CommPlete Communic ations Se rver Introduction This chapter d escribes how to install the PRI c ard into a C ommPlete Communica tion system. This equipment should be i nstalled onl y by a qualifie d service person. Safety W a rnings • Never in stall telephone w iring du ring a lig htning s torm. • Never inst all te lephone[...]
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Page 17
2 Installation CommPlete Communic ations Se rver 9 Inst allation Proce dure Typically the PRI car d will be set up with t he 8-positi on DIP switche s all in t he DOWN (Closed) po sition. This setting is for a T1 long hau l configuration. If your configu ration is different, set the 8 -position DIP switche s accordin g to the T1 or E1 DIP Switch 5 [...]
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Page 18
PRI Card User Guide 10 CommPlete Communic ations Se rver[...]
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Page 19
CommPlete Communicat ions Serve r 11 3 Solving Problems[...]
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Page 20
PRI card User Guide 12 CommPlete Communic ations Se rver Introduction This chapter provides the proces ses and procedures to help solve PRI card problems. The s teps are generally presented in the recommended chronolog ical order. General T roubleshooting Process At the first indication of a problem, perform the steps below . The recovery options a[...]
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Page 21
3 Solving Problems CommPlete Communic ations Se rver 13 Proc ess. The LE Ds can be used for low-l evel tr oublesh ootin g of the I SDN connecti on. Some of the most common reasons for an ISDN connection failure are: Problems i nvolving HEA RT BEA T • If the HEART BEAT LED is lit, it indica tes the firmware ha s encoun tered an unrec overable erro[...]