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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Napoleon Fireplaces EF30G, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Napoleon Fireplaces EF30G one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Napoleon Fireplaces EF30G. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Napoleon Fireplaces EF30G should contain:
- informations concerning technical data of Napoleon Fireplaces EF30G
- name of the manufacturer and a year of construction of the Napoleon Fireplaces EF30G item
- rules of operation, control and maintenance of the Napoleon Fireplaces EF30G item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Napoleon Fireplaces EF30G alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Napoleon Fireplaces EF30G, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Napoleon Fireplaces service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Napoleon Fireplaces EF30G.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
1 W415-0760 / 12.19.08 $10.00 INST ALLER: LEA VE THIS MANUAL WITH THE APPLIANCE CONSUMER: RET AIN THIS MANUAL FOR FUTURE REFERENCE INST ALLA TION AND OPERA TION INSTRUC TIONS W olf Steel Ltd ., 24 Napoleon Rd., Barrie, ON L4M 4Y8 Canada s (705)721-1212 s fax(705)722-6031 ww w .napoleonreplaces .com s ask@napoleon.on.ca F or customer service inqu[...]
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Page 2
W415-0760 / 12.19.08 2 • Do not operate fireplace before reading and understanding operating instructions. Failure to operate fireplace according to operating instructions could cause fire or injury . • Risk of burns. The fireplace should be turned of f and cooled before servicing. • Do not install damaged, incomplete or substitute components[...]
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Page 3
3 W415-0760 / 12.19.08 Electrical components and wearable parts such as fan/heater , motors, switches, nylon bearing components and remote controls are covered and NAPOLEON® will provide replacement parts free of charge during the first year of limited warranty . Light bulbs and fuses are NOT covered by the warranty . Any labour related to warrant[...]
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Page 4
W415-0760 / 12.19.08 4 This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured homes when installed according to theses instructions. 1.2.1 Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet are on. 1.2.2 The appliance may emit a sli[...]
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Page 5
5 W415-0760 / 12.19.08 1.3.5 Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been dropped or damaged in any manner . Return appliance to authorized service facility for examination, electrical or mechanical adjustment, or repair . 1.3.6 Do not use outdoors. 1.3.7 This appliance is not intended for use[...]
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Page 6
W415-0760 / 12.19.08 6 T op View Rating Plate and Serial Number Back View Power Cord and Thermostat 30.375” 26.500” Side View 32.250” Heater vents - DO NOT COVER 10.250” 1 1.000” 30.000” ! W ARNING Heater vents and air openings can not be covered in any circumstances. Minimum clearance of 1" on all sides, back and top must be maint[...]
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Page 7
7 W415-0760 / 12.19.08 3.0 electrical requirements This appliance is for use on 120 V olts. The cord has a plug as shown in (A) of Figure 1 given below . An adapter as shown in (C) is available for connecting three-blade grounding type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent[...]
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Page 8
W415-0760 / 12.19.08 8 2 3 5W IF YOU PUT IN THE TEMPERATURE SENSOR ON THE WALL.PLS CHOOSE 2 IF YOU USE THE TEMPERATURE SENSOR.PLS CHOOSE 1 2 1 TEMPERATURE CONTROL SWITCH t 1 0 -10 5 -5 4-4 1 0 - 10 1 -1 9-9 6 -6 2 -2 3 -3 1 2-1 2 8 -8 PTC t105 ! R EM O. S I P 2 RECEIVER MAIN C ONTRO L P O W ER 2 3 5W N L F L A M E M O T OR ~ M BLOWE R MOT O R HEA T[...]
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Page 9
9 W415-0760 / 12.19.08 3.3.1 Remove cover plate located beside the power cord to reveal the 7/8” wire hole. Discard cover plate, screws and insert a box connector into the hole. 3.3.2 Remove the lower back panel from the appliance to expose wiring. 3.3.3 Remove the power cord strain-relief from the side of the appliance and cut the cord where sho[...]
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Page 10
W415-0760 / 12.19.08 10 BEFORE INST ALLA TION Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high trafc areas. NOTE: Follow all national and local electrical codes. This appliance can be installed into either an existing appliance opening or as new construction / renovation. EXISTING APPLIAN[...]
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Page 11
11 W415-0760 / 12.19.08 3.3.1 Once the site has been prepared, the appliance can be installed. 3.3.2 Make sure the main power switch is in the "OFF" position. 3.3.3 Plug the appliance into a 15-amp/120 V olt, grounded outlet. Use a CSA or UL approved surge protector . 3.3.4 Push in the appliance so that the trim is against the nished m[...]
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Page 12
W415-0760 / 12.19.08 12 3.5 thermost a t and thermal sensor inst alla tion This appliance has two options for heat control. First is a thermal controlled sensor , which comes plugged into the appliance beside the main power cord. This sensor has no user temperature set points, it will turn off the heater when the sensor reaches its pre-set point, a[...]
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Page 13
13 W415-0760 / 12.19.08 FIGURE 9 4.0 framing NOTE: In order to avoid the possibility of exposed insulation or vapour barrier coming in contact with the appliance body , it is recommended that the walls of the appliance enclosure be “nished” (ie: dry - wall/sheetrock), as you would nish any other outside wall of a home. This will ensure th[...]
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Page 14
W415-0760 / 12.19.08 14 A hearth is NOT necessary but is recommended for aesthetic purposes. The minimum distance from the top of the appliance that the mantel can be installed is 10", at any depth. 4.4.1 Power supply service must be completed prior to nishing to avoid reconstruction. 4.4.2 Appliance vents and air openings cannot be covered[...]
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Page 15
15 W415-0760 / 12.19.08 The controls are located on the bottom right corner of the appliance. 5.0.1 Plug in your electric appliance. 5.0.2 Main ON/OFF Power Switch and LED: - This switch is located on the right side of the control panel. The "|" indicates ON and "O" indicates OFF . - When the appliance is rst turned on, the d[...]
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Page 16
W415-0760 / 12.19.08 16 5.1.1 Plug in your electric appliance. 5.1.2 Make sure the appliance's main Power ON/OFF button is at the ON position! The remote control will NOT work if the main Power button is at the OFF position. 5.1.3 When operating the remote control, it must be directed towards the front of the appliance. 5.1.4 The button at the[...]
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Page 17
17 W415-0760 / 12.19.08 Mos t ha log en l ight bul bs are rate d to la st a ppro xima tel y 18 00 h ours . Li ke all ligh t bu lbs , ha loge n b ulbs req uire periodic replacement. When the bulbs in your appliance have burned out you will notice one or more of following: COMMON OBSERVED PROBLEMS: - There is no ame - Flame or Ember bed is dim or [...]
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Page 18
W415-0760 / 12.19.08 18 BACK PLA TE Bulbs with Spring Clips Flame Generation Cylinder Drum LOCA TE THE EMBER BED BULBS Back View of Inser t Mantel EMBER BED BULB REPLACEMENT 3 Screws On The Back 2 Screws On The Side 2 Screws On The Side 6.1.3 Remove spring clip. Hold socket and pull out old bulb. 6.1.4 Hold socket and push in new bulb (DO NOT excee[...]
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Page 19
19 W415-0760 / 12.19.08 For aftermarket sales and service please call 1-866-592-6667 NOTE: Care must be taken when removing and disposing of any broken glass or damaged compo- nents. Be sure to vacuum up any broken glass from inside the appliance before operation. 7.0 repla cements Contact your dealer or the factory for questions concerning prices [...]
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Page 20
W415-0760 / 12.19.08 20 8.0 tr oubleshoo ting ! W ARNING T urn off the fireplace completely and let cool before servicing. Only a qualified service person should service and repair this electric fireplace. SYMPT OM Dim or no flame. Ember bed is not glowing or dimming. Fireplace turns off and will not turn on. Fireplace will not come on when switch [...]