NEC 824 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of NEC 824, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of NEC 824 should contain:
- informations concerning technical data of NEC 824
- name of the manufacturer and a year of construction of the NEC 824 item
- rules of operation, control and maintenance of the NEC 824 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of NEC 824 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of NEC 824, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the NEC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of NEC 824.

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Table of contents for the manual

  • Page 1

    Dial Codes for Phones Using Dial Plan 1 Features not listed here work as previously described. Note: Used when Automatic Line Access uses “0” or “9” to seize a line. Lift handset + 63 + Extension to receive call + Forwarding code (0-3) + Hang up. Cancel: Lift handset + 69. Lift handset + 65 + Personal code + Hang up. Cancel Dial Block: Lift[...]

  • Page 2

    Placing an Outside Call . . . The instructions in this guide assume your system uses default program settings (e.g. Dial Plan 2). 1. Lift handset. 2. Press 3. Dial a 2-digit outside line number (e.g., 01, 02). 4. Dial outside number. • If your system is behind a PBX, you may have to dial 9 before your number. • To Flash a CO line, flash the hoo[...]

  • Page 3

    1. Lift handset. 2. Press . 3. Dial Personal Code (4 digits). 4. Hang up. If your call doesn’t go through . . . Camp On and Callback 1. For Intercom calls, dial to Camp On (wait without hanging up). OR 1. For Intercom calls, dial and hang up to leave a Callback for an extension. • When the called party hangs up, the call rings you back. 2. Lift[...]

  • Page 4

    Message Waiting 1. Do not hang up if there is no answer. 2. Press . • MW on your co-worker’s multibutton phone flashes fast. 3. Hang up. A Message Waiting is indicated by a moderate busy-type signal when the handset is first lifted. 1. Lift handset. 2. Press . Have a telephone meeting (Conference) . . . 1. Set up your first outside call and pre[...]

  • Page 5

    1. Lift handset. 2. Dial a Page Zone (Portrait 308 = 80-85; Portrait 824 = 80-87). 3. Announce co-worker to pick up the same page zone number you dialed. 4. Press . 5. Do not hang up. Wait for party to join in the conversation. 1. Lift handset. 2. Press . 3. Dial announced page zone (Portrait 308 = 80-85; Portrait 824 = 80-87). Answering Calls . . [...]

  • Page 6

    Y our call can wait at your phone . . . Hold 1. Do not hang up. 2. Press the hookswitch. 3. System Hold: Dial . • Your co-workers can take the call off Hold. OR 3. Exclusive Hold: Dial . • Your co-workers can not take the call off Hold. 1. Lift handset. 2. Press . Redirect your call . . . Transfer 1. With an outside call on the line, press hook[...]

  • Page 7

    Forward your calls to a co-worker . . . When Call Forward is activated, it’s indicat- ed by a slow busy-type signal when the hand- set is first lifted. 1. Lift handset. 2. Press . 3. Dial extension to receive your calls. 4. Dial one of the following: • 0 to forward all calls. • 1 to forward busy calls. • 2 to forward unanswered calls. • 3[...]

  • Page 8

    Automatically redial calls . . . Last Number Redial This feature may require system programming. 1. Lift handset. 2. Press and dial queue group number (1-6). OR 2. With software version 2.1 or higher, press . Speed Dial This feature may require system programming. 1. Lift handset. 2. Press . 3. Dial a queue group number (1-6). 4. Dial the desired S[...]

  • Page 9

    Possible Dial Codes for Dial Plan 2 Phones The following features may have dial code changes which could apply to your phone if system programming was altered. Ask your communica- tions manager if these codes apply to you. Features not listed here work as previously described. Note: Used when Automatic Line Access uses “0” to seize a line. Lift[...]

  • Page 10

    Dial Codes for Phones Using Dial Plan 1 Features not listed here work as previously described. Note: Used when Automatic Line Access uses “0” or “9” to seize a line. Lift handset + 63 + Extension to receive call + Forwarding code (0-3) + Hang up. Cancel: Lift handset + 69. Lift handset + 65 + Personal code + Hang up. Cancel Dial Block: Lift[...]

  • Page 11

    Tones you may hear . . . Lift handset + 07 + Security Code + Line Access Code + Phone number. Walking Class of Service: Quick Reference for Other Features Seize CO line + Hookswitch + 99 + Account Code + Hookswitch + Telephone number. Account Code: This means you made a mistake in placing a call or using a feature. Hang up and start over. This mean[...]

  • Page 12

    Forward your calls to a co-worker . . . When Call Forward is activated, it’s indicat- ed by a slow busy-type signal when the hand- set is first lifted. 1. Lift handset. 2. Press . 3. Dial extension to receive your calls. 4. Dial one of the following: • 0 to forward all calls. • 1 to forward busy calls. • 2 to forward unanswered calls. • 3[...]