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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of NEC 4-Button IP Keyset, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of NEC 4-Button IP Keyset one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of NEC 4-Button IP Keyset. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of NEC 4-Button IP Keyset should contain:
- informations concerning technical data of NEC 4-Button IP Keyset
- name of the manufacturer and a year of construction of the NEC 4-Button IP Keyset item
- rules of operation, control and maintenance of the NEC 4-Button IP Keyset item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of NEC 4-Button IP Keyset alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of NEC 4-Button IP Keyset, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the NEC service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of NEC 4-Button IP Keyset.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the NEC 4-Button IP Keyset item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Empowered by Innovation 4-Button IP Keyset User Guide P/N 0893404 Rev 2 , September 2006 Printed in U.S.A. 5. 97 Technical Support Web Site: http://ws1.necii.com (registration is required)[...]
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Page 2
This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to: NEC Unified Solutions, Inc. 4 For[...]
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Page 3
Using Y our T elephone The Alphanumeric Display helps you use features and tells you about your calls. With optional Caller ID, a ringing line may show your caller’s number and name. If you’re on a Handsfree Call (see Handsfree Options below), lift the handset for privacy. These Volume Controls are for speaker, handset and ringing calls. Handsf[...]
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Page 4
Notes : 1. When using this phone for system pr ogramming, as there is no MSG key as with a keyset, the LND key must be used to back up a level in the program menu (this r equir es system software 5.26+). 2. W ith this phone, to enter the IP programming level, as this phone does not have a CONF key , you must press HOLD + FLAS H+*+# (instead of HOLD[...]
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Page 5
Placing Calls Placing an Outside Call . . . 1. (Optional) Lift handset. 2. + Listen for dial tone + Outside number. • You can have function keys for lines or line groups. • If your system is behind a PBX, you may have to dial 9 before your number. OR 1. (Optional) Lift handset. 2. + + Outside number. OR 2. + + Line group (1-9 or 001-100) + Outs[...]
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Page 6
Answering Calls Message Waiting (Direct Messaging) 1. Do not hang up + . • Your co-worker’s Message Wait LED flashes fast. Your MW is lit. • With Voice Mail, dial 8 to leave a message in your co-worker’s mailbox. 1. + . • To cancel Messages Waiting (those you left and those left for you): CALL1 + 873. Answering Outside Calls . . . 1. or l[...]
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Page 7
Handling Y our Calls Y our call can wait at your phone . . . Hold 1. Do not hang up + . • This puts your outside call on System Hold. Your co-workers can take the call off Hold. To place the call on Exclusive Hold, press your Exclusive HOLD function key. • Intercom calls automatically go on Exclusive Hold when you press HOLD. 1. or lift handset[...]
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Page 8
Placing Calls Quickly Forward (reroute) your calls to a co-worker . . . 1. (Call Forward) OR + . • To forward off-premise: *46 + Line access code (e.g., 9) + Number + HOLD. To cancel: *46 + HOLD + Hang up. 2. Dial Call Forwarding condition: 1 = Personal Answering Machine Emulation (then skip to step 4) 2 = Busy or not answered 3 = Follow Me 4 = I[...]
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Page 9
Placing Calls Quickly Quickly dial co-workers and outside calls . . . One Touch Calling 1. Press the DIR Soft Key + the DOWN ARROW Soft Key + ONET Soft Key . 2. Use the and UP and DOWN ARROW Soft Keys to scroll to the number to dial. 3. Press the DIAL Soft Key . • You can have One-Touch Keys for Direct Station Selection, Personal Speed Dial (outs[...]
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Page 10
- For Y our Notes -[...]
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Page 11
While on a call, store a number for easy recalling : Memo Dial function key + Number to store + Memo Dial key to save. To dial number: Memo Dial key + Line key. Memo Dial: To have your phone greet callers and forward your calls: CALL1 + 47 + Record Personal Greeting + # + 2 (Busy/No Answer), 4 (Immediate) or 6 (No Answer) + Extension to receive[...]
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Page 12
Programming Function Keys - General To program: CALL1 + 855 + Bin # (1-9, 0) + Number + HOLD + Name (see Entering Names under Abbreviated Dialing ) + HOLD. DSS: Enter Co-worker’s extension # + SPK to hang up. Personal Speed Dial: Enter 9 + Outside # or Enter 804 + Line group # (1-9 or 1-100) + Outside # or Enter #9 + Line # (e.g., 05 or 005) + Ou[...]
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Page 13
NEC Unified Solutions, Inc. 4 Forest Parkway , Shelton, CT 06484 T el: 800-365-1928 Fax: 203-926-5458 www .necunifiedsolutions.com Other Important T elephone Numbers Sales: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203-926-5450 Customer Service: . . . . . . . . . . . . . . . . . . . . . . . . . . .203-926-5444 Customer [...]
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Page 14
(0893404) September 19 , 2006, Re v 2 Printed in U.S .A. NEC Uni fi ed Solutions, Inc. 4 F orest P arkway , Shelton, CT 06484 TEL: 203-926-5400 F AX: 203-929-0535 www .necuni fi edsolutions.com[...]