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NEC R1000 manual

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Table of contents for the manual

  • Page 1

    Enhancement Guide to Migr a ting from X en Axis/Master to X en IPK R1000 NEC Business Solutions Ltd Document No.: 8283 Release 1.0 September 2003 Xe n I P K[...]

  • Page 2

    September 20 03 NEC Business Solutions Ltd 2 Xen IPK R1000 Upgrade Proce dure for Xen Axis/Master Doc. No.: 8283 - Release 1.0 September 2003 THIS P AGE INTENTIONALL Y LEFT BLANK[...]

  • Page 3

    Xen IPK R1000 Upgrade Procedure for Xen Axis/Master i Doc. No. 8283 - Release 1.0 September 2003 Preface & Disclaimer GENERAL INFORMA TION The Xen IPK System is a feature -rich key system that provides over 200 features including Compu ter T elephony Integration, Least Cost Routing, Automatic Call Distribution, ISDN T runks an d many others. Th[...]

  • Page 4

    September 2003 NEC Business Solutions Ltd ii Preface & Disclaimer Doc. No. 8283 - Release 1.0 September 2003 NEC shall not be liable for any direc t, indirect, consequential or incid ental damages about the use of this equipment, manual or any related materials. The information in this technical manual is advisory in nature and is subject to ch[...]

  • Page 5

    Xen IPK R1000 Upgrade Procedure for Xen Axis/Master iii Doc. No. 8283 - Release 1.0 September 2003 Import ant Note About this Upgrade Procedure This document provides all of the necessary informat ion to upgrade your Xen Axis/Master system to Xen IPK Release 1000 sof tware and to inst all the related hardware. This document is not intended as repla[...]

  • Page 6

    September 2003 NEC Business Solutions Ltd iv Import ant Note About this Upgrade Pr ocedure Doc. No. 8283 - Release 1.0 September 2003 THIS P AGE INTENTIONALL Y LEFT BLANK[...]

  • Page 7

    Xen IPK R1000 Upgrade Proce dure for Xen Axis/Master v Doc. No.: 8283 - Release 1.0 September 2003 T able of Content s Preface & Disclaimer ....................................... ..................................................... ....... i Important Note About this Upgrade Procedure ..........................................................[...]

  • Page 8

    September 2003 NEC Business Solutions Ltd vi T able of Contents Doc. No.: 8283 - Release 1.0 September 2003 Chapter 4 Programming 11-2-04 Call Arrival Key Block Assignment ............... ................ ................... ............... 4 - 84 1-13-00 PRI Channel Assignment ... ................ ................ ................ ................[...]

  • Page 9

    Migration from Xen Axis/Master Chapter 1 – 1 Doc. No. 8283 - Release 1.0 September 2003 Xen IPK R1000 Upgrade Procedure for Xen Axis/ Master Chapter 1 S ECTION 1 M IGRATION FROM X EN A XIS /M ASTER Use the following instruction s to migrate from an existing Xen Axis/Master system to a Xen IPK R1000 system. The Xen IPK Maintenance Administration T[...]

  • Page 10

    September 2003 NEC Business Solutions Ltd 2 – Chapter 1 Direct Download from the Inst alled Xen System Doc. No. 8283 - Release 1.0 September 2003 The following memories are empty af ter the upgrade:  Last Number Redial Memory  Recorded messages in the VRS(4)-U( ) ETUs (messages mu st be recorded again)  S tore & Repeat/Save & Rep[...]

  • Page 11

    Enhancement Guide to Migrating from Xen Axis/Maste r to Xen IPK R1000 Direct Download from the Inst alled Xen System Chapter 1 – 3 Doc. No. 8283 - Release 1.0 September 2003 5. From the Communications menu, se lect Download and click S tart to download the databa se from the Xen Axis/Master system. 6. When the download is finished, select Save As[...]

  • Page 12

    September 2003 NEC Business Solutions Ltd 4 – Chapter 1 Direct Download from the Inst alled Xen System Doc. No. 8283 - Release 1.0 September 2003 7. From the Communications menu, select Disconnect to disconnect from the Xen system.[...]

  • Page 13

    Enhancement Guide to Migrating from Xen Axis/Maste r to Xen IPK R1000 Direct Download from the Inst alled Xen System Chapter 1 – 5 Doc. No. 8283 - Release 1.0 September 2003 8. Assign any other required syste m data assignment change s and from the File menu, select Save if required. 9. Change hardware from the Xen Axis/Master system to the Xen I[...]

  • Page 14

    September 2003 NEC Business Solutions Ltd 6 – Chapter 1 Direct Download from the Inst alled Xen System Doc. No. 8283 - Release 1.0 September 2003 10. From the Communications menu , select Connect to connect the Xen IPK. 1 1. From the Communications menu, select Upload, and click S tart.[...]

  • Page 15

    Enhancement Guide to Migrating from Xen Axis/Maste r to Xen IPK R1000 Direct Download from the Inst alled Xen System Chapter 1 – 7 Doc. No. 8283 - Release 1.0 September 2003 12. Click Hardware Upload. 13. When Upload is complete, click Close.[...]

  • Page 16

    September 2003 NEC Business Solutions Ltd 8 – Chapter 1 Direct Download from the Inst alled Xen System Doc. No. 8283 - Release 1.0 September 2003 14. From the Communications menu, Select Disconnect to disconnect from Xen IPK. 15. Reassign all settings recorded in S tep 2, and confirm proper system operation.[...]

  • Page 17

    Enhancement Guide to Migrating from Xen Axis/Maste r to Xen IPK R1000 Import Saved Xen Dat abase Using a Previous V ers ion of the Xen Axis/Master MA T Chapter 1 – 9 Doc. No. 8283 - Release 1.0 September 2003 S ECTION 3 I MPORT S AVED X EN D AT ABASE U SING A P REVIOUS V ERSION OF THE X EN A XIS / M ASTER MA T 1. V erify that the battery is conne[...]

  • Page 18

    September 2003 NEC Business Solutions Ltd 10 – Chapter 1 Import Saved Xen Dat abase Using a Previous V ersion of the Xen Axis/Master MA T Doc. No. 8283 - Release 1.0 September 2003 4. From the File menu, select Import Xen Axis/Master file to import a previously saved database . 5. Locate the directory where the Xen Axis/Master dat abase is stored[...]

  • Page 19

    Enhancement Guide to Migrating from Xen Axis/Maste r to Xen IPK R1000 Import Saved Xen Dat abase Using a Previous V ers ion of the Xen Axis/Master MA T Chapter 1 – 1 1 Doc. No. 8283 - Release 1.0 September 2003 6. When the download is finished, select Save As from the File menu and enter a file name.  When the system is to be saved as Xen IPK [...]

  • Page 20

    September 2003 NEC Business Solutions Ltd 12 – Chapter 1 Import Saved Xen Dat abase Using a Previous V ersion of the Xen Axis/Master MA T Doc. No. 8283 - Release 1.0 September 2003 8. Change hardware from the Xen Axis/Master system to the Xen IPK system. Upgrade T ype Comment s Xen Axis to Xen IPK Basic Port Package Replace the B48-U13 KSU hardwa[...]

  • Page 21

    Enhancement Guide to Migrating from Xen Axis/Maste r to Xen IPK R1000 Import Saved Xen Dat abase Using a Previous V ers ion of the Xen Axis/Master MA T Chapter 1 – 13 Doc. No. 8283 - Release 1.0 September 2003 9. From the Communications menu, select Connect to connect to the Xen IPK. 10. From the Communications menu, select Upload, and click S ta[...]

  • Page 22

    September 2003 NEC Business Solutions Ltd 14 – Chapter 1 Import Saved Xen Dat abase Using a Previous V ersion of the Xen Axis/Master MA T Doc. No. 8283 - Release 1.0 September 2003 1 1. Click Hardware Upload. 12. When Upload is finished , Click Close.[...]

  • Page 23

    Enhancement Guide to Migrating from Xen Axis/Maste r to Xen IPK R1000 Import Saved Xen Dat abase Using a Previous V ers ion of the Xen Axis/Master MA T Chapter 1 – 15 Doc. No. 8283 - Release 1.0 September 2003 13. From the Communications menu, select Disconnect to disconn ect from the Xen IPK. 14. Reassign all settings recorded in S tep 2 and con[...]

  • Page 24

    September 2003 NEC Business Solutions Ltd 16 – Chapter 1 Upgrade Procedur e for MIFM-U( ) Doc. No. 8283 - Release 1.0 September 2003 S ECTION 4 U PGRADE P ROCEDURE FOR MIFM-U( ) Upgrade Description This ETU must be upgraded to firmware V5.00 or higher to be comp atible with the Xen IPK (R1000) system to sup port Caller ID Indication – 50 Caller[...]

  • Page 25

    Enhancement Guide to Migrating from Xen Axis/Maste r to Xen IPK R1000 Upgrade Proced ure for MIFM-U( ) Chapter 1 – 17 Doc. No. 8283 - Release 1.0 September 2003 7. Install the MI FM-U( ) into the same slot from S tep 1 of the KSU. Sof tware V erificat ion for MIFM( )-U( ) ETU T o verify the current software version inst alled on the MIFM( )-U( ) [...]

  • Page 26

    September 2003 NEC Business Solutions Ltd 18 – Chapter 1 Upgrade Procedu re for PR T(1)-U( ) ETU Doc. No. 8283 - Release 1.0 September 2003 S ECTION 5 U PGRADE P ROCEDURE FOR PRT(1)-U( ) ETU Upgrade Description The PR T(1)-U( ) ETU must be up dated to firmware V2.12 or higher to be compatib le with the Xen IPK (R1000) system for individu al chann[...]

  • Page 27

    Enhancement Guide to Migrating from Xen Axis/Maste r to Xen IPK R1000 Upgrade Proced ure for PR T(1)-U( ) ETU Cha pter 1 – 19 Doc. No. 8283 - Release 1.0 September 2003 4. Install the PR T(1)-U( ) ETU in the KSU. Sof tware V erificat ion T o verify that the sof tware revision was i nstall ed: 1. Go Of f-Line. 2. Press LK8 + LK1. 3. Press N to loc[...]

  • Page 28

    September 2003 NEC Business Solutions Ltd 20 – Chapter 1 Adding an Earth Connection Doc. No. 8283 - Release 1.0 September 2003 S ECTION 6 A DDING AN E ARTH C ONNECTION The Xen IPK B64-U23 KSU must be properly and permanently grounded, due to it being an ESEL V (Earthed Safety Extra Low V oltage) compliant product. The protective earth terminal lo[...]

  • Page 29

    Hardware Descr iption and S pecific ations for Xen IPK Chapter 2 – 21 Doc. No. 8283 - Release 1.0 September 2003 Hardware Description and Specifications for Xen IPK Chapter 2 1.1 B64-U23 KSU 1.1.1 Basic KSU The B64-U23 KSU provides service for out side lines, Attendant Consoles, and interconnectio n of the station terminals. The B64-U23 KS U has [...]

  • Page 30

    September 2003 NEC Business Solutions Ltd 22 – Chapter 2 Hardware Description and S pecifications for Xen IPK Doc. No. 8283 - Release 1.0 September 2003 The installatio n instructions provided in th is chapter apply to the basic B64-U23 KSU and th e expansion B64-U23 KSUs unless otherwise specified. 1. 2 C PUI( )-U( ) ETU Description The CPUI( )-[...]

  • Page 31

    Xen IPK R1000 Upgrade Procedure for Xe n Axis/Master Xen IPK Hardware Descr iption and S pecific ations for Xen IPK Chapter 2 – 23 Doc. No. 8283 - Release 1.0 September 2003  Memory Backup Battery (Ret ains memory for approximately 21 days)  Key Function (KF)/Multif unction (MF) Registration Inst allation Each system must have one CPUI( )-U[...]

  • Page 32

    September 2003 NEC Business Solutions Ltd 24 – Chapter 2 Hardware Descr iption and S pecifications for Xen IPK Doc. No. 8283 - Release 1.0 September 2003 Switch Settings Refer to T able 1-1: CPUI( )-U( ) ETU Default Switch Settings . WARNING Pressing SW2 interrupt s all service and causes a second init ialization. Use this switch only as a last r[...]

  • Page 33

    Xen IPK R1000 Upgrade Procedure for Xe n Axis/Master Xen IPK Hardware Descr iption and S pecific ations for Xen IPK Chapter 2 – 25 Doc. No. 8283 - Release 1.0 September 2003 When a CPUI( )-U( ) ETU is installed in the system, the clock/ calendar must be set. This also applies when battery backup fails for any reason. When CPUI( )-U( ) ETU is remo[...]

  • Page 34

    September 2003 NEC Business Solutions Ltd 26 – Chapter 2 Hardware Description and S pecifications for Xen IPK Doc. No. 8283 - Release 1.0 September 2003 1. 3 P KU 1 92-UA (Port K e y Unit) The Port Key Unit allows the system to be configured as an Expanded Port Package. Wh en the PKU 192-UA is not installed, the system is configured as a Basic Po[...]

  • Page 35

    Xen IPK R1000 Upgrade Procedure for Xe n Axis/Master Xen IPK Hardware Descr iption and S pecific ations for Xen IPK Chapter 2 – 27 Doc. No. 8283 - Release 1.0 September 2003 1.5 ESIB(8)-U( ) ETU Description The ESIB(8)-U( ) ETU is the basic Electronic S tation Interface ETU that provides an 8-channel inte rface fo r Multiline T erminals, Attendan[...]

  • Page 36

    September 2003 NEC Business Solutions Ltd 28 – Chapter 2 Hardware Descr iption and S pecifications for Xen IPK Doc. No. 8283 - Release 1.0 September 2003 LED Indications Live LED indications are listed below .  Blinking Red Normal Operation  S teady Red Operation S topped (power On)  Off No Power LED1 indications are listed below .  S[...]

  • Page 37

    Xen IPK R1000 Upgrade Procedure for Xe n Axis/Master Xen IPK Hardware Descr iption and S pecific ations for Xen IPK Chapter 2 – 29 Doc. No. 8283 - Release 1.0 September 2003 1.6 ESIE(8)-U( ) ETU Description The ESIE(8)-U( ) ETU is the expansion Electronic S tation Interface ETU that provides an additional 8-channel interface for Multiline T ermin[...]

  • Page 38

    September 2003 NEC Business Solutions Ltd 30 – Chapter 2 Hardware Descr iption and S pecifications for Xen IPK Doc. No. 8283 - Release 1.0 September 2003 Connectors The ESIE(8)-U( ) ETU has four co nnectors:  EXCN1 Connects to EXCN1 on the ESIB(8)-U( ) ETU  EXCN2 Connects to EXCN2 on the ESIB(8)-U( ) ETU  MJ1 Connects to MDF (eigh t ESI [...]

  • Page 39

    Xen IPK R1000 Upgrade Procedure for Xe n Axis/Master Xen IPK Hardware Descr iption and S pecific ations for Xen IPK Chapter 2 – 31 Doc. No. 8283 - Release 1.0 September 2003 MJ2 Pin Signal Signal Name Pin Colour 1T 8 C H 7 – T i p W H T – B L U 2 T7 CH6–T ip BLU–WHT 3T 6 C H 5 – T i p W H T – O R N 4 R5 CH4–Ring ORN–WHT 5T 5 C H 4[...]

  • Page 40

    September 2003 NEC Business Solutions Ltd 32 – Chapter 2 Hardware Descr iption and S pecifications for Xen IPK Doc. No. 8283 - Release 1.0 September 2003 THIS P AGE INTENTIONALL Y LEFT BLANK[...]

  • Page 41

    Features and S pecifications for Xen IPK Chapter 3 – 33 Doc. No. 8283 - Release 1.0 September 2003 Features and Specifications for Xen IPK Chapter 3 Attendant T ransfer A-15 F EATURE D ESCRIPTION Attendant T ransfer permits ef ficient call transfers in the system using an Attendant Multiline T erminal equipped with one to four Attendant Add-On Co[...]

  • Page 42

    September 2003 NEC Business Solutions Ltd 34 – Chapter 3 Attendant T ransfer A-15 Doc. No. 8283 - Release 1.0 September 2003 S ERVICE C ONDITIONS General  When a T ransfer/Camp-On is denied, the call remains on hold at the Attendant Position Multiline T erminal.  The outside line key LED flashes green on the st ation receiving the T ransfer[...]

  • Page 43

    Xen IPK Features and S pecifications for Xen IPK Call Arrival (CAR) Key s C-3 Chapter 3 – 35 Doc. No. 8283 - Release 1.0 September 2003 Call Arrival (CAR) Keys C-3 F EATURE D ESCRIPTION Call Arrival (CAR) keys are available sof tware extensions as part of 120 station numbers o n the Expanded Port Package. The Basic Port Package provides 32 st ati[...]

  • Page 44

    September 2003 NEC Business Solutions Ltd 36 – Chapter 3 Call Arriv al (CAR) Keys C-3 Doc. No. 8283 - Release 1.0 September 2003 S ERVICE C ONDITIONS General  Incoming out side line calls ca n ring on a CAR. When the call is answered, it resides on a CAP (or CO Line key). The CAR becomes idle for another incoming call or continues to flash whe[...]

  • Page 45

    Xen IPK Features and S pecifications for Xen IPK Call Arrival (CAR) Key s C-3 Chapter 3 – 37 Doc. No. 8283 - Release 1.0 September 2003 R ELATED F EATURES L IST G UIDE TO F EATURE P ROGRAMMING Item Basic Port Package Exp anded Port Package Notes Basic T erminals (Phones) 32 120 Shared Call Arrival (CAR) Keys with Basic T erminals 24 1 12 Dedicate[...]

  • Page 46

    September 2003 NEC Business Solutions Ltd 38 – Chapter 3 Caller ID - Incoming C-6 Doc. No. 8283 - Release 1.0 September 2003 Caller ID - Incoming C-6 F EATURE D ESCRIPTION Caller ID displays the calling p arty telephone number and/or name on the LCD of the Multiline T erminal for CO incoming calls. Up to 16 Multiline T erminals that have CO ringi[...]

  • Page 47

    Xen IPK Features and S pecifications for Xen IPK Caller ID - Incoming C-6 Chapter 3 – 39 Doc. No. 8283 - Release 1.0 September 2003 For Multiline T erminals without automat ic Caller ID display but which have an appropriate class of service assigned, the followin g key sequences will also display Caller ID indication: Feature key + CO key , Featu[...]

  • Page 48

    September 2003 NEC Business Solutions Ltd 40 – Chapter 3 Caller ID - Incoming C-6 Doc. No. 8283 - Release 1.0 September 2003  When the name is not included in the Caller ID informat ion, Memory Block 3-53 (Caller Name Indication Selection) compares the Caller ID information with the dial dat a in the speed dial area. Whe n the numbers match, t[...]

  • Page 49

    Xen IPK Features and S pecifications for Xen IPK Caller ID - Incoming C-6 Chapter 3 – 41 Doc. No. 8283 - Release 1.0 September 2003 General: Caller ID Indication  When the CO line key , CAR key or ANSWER key is flashing red (Incoming CO call), the user can press Feature + Key to disp lay Caller ID even when Caller ID is not normally displayed.[...]

  • Page 50

    September 2003 NEC Business Solutions Ltd 42 – Chapter 3 Caller ID - Incoming C-6 Doc. No. 8283 - Release 1.0 September 2003  The Caller ID Indication disappears: z When an incomin g call is answered. z When an intern al or ring transf er call is receiv ed. z When Feature Access, DSS, Redial, or Feature key is pressed.  The Caller ID number[...]

  • Page 51

    Xen IPK Features and S pecifications for Xen IPK Caller ID - Incoming C-6 Chapter 3 – 43 Doc. No. 8283 - Release 1.0 September 2003  The DIRE key provided with the Dterm Series i T erminals performs the same function as the Caller ID Scroll key .  Caller ID data is not store d when the following conditions a pply:  When Out of Area or Pr[...]

  • Page 52

    September 2003 NEC Business Solutions Ltd 44 – Chapter 3 Caller ID - Incoming C-6 Doc. No. 8283 - Release 1.0 September 2003 G UIDE TO F EA TURE P ROGRAMMING Order and Shortcut System Dat a Name Memory Block Function 1-8-07 Attendant Page-Line Key 1-8-08 Statio n Page- Line Key ¶ +BS Card Interface Slot Assignment 7-1 ¶ +BS MIF (ANI/Caller ID) [...]

  • Page 53

    Xen IPK Features and S pecifications for Xen IPK Dterm Series i Multiline T e rminals D-19 Chapter 3 – 45 Doc. No. 8283 - Release 1.0 September 2003 Dterm Series i Multiline T erminals D-19 F EATURE D ESCRIPTION The D term Series i Multiline T ermin als provide ergonomic form and user- friendly functions. With advanced digit al circuitry , these [...]

  • Page 54

    September 2003 NEC Business Solutions Ltd 46 – Chapter 3 Dterm Series i Multiline T erminals D-19 Doc. No. 8283 - Release 1.0 September 2003 O PERATING P ROCEDURE S Refer to individual feature for det ails. Specificatio ns DTR-16LD-1A DTR-32D-1A DTR- 16D-1A DTR-8D-1A DTR-2D T -1A Dedicated Function Keys 11 11 11 11 9 Line/Feature Access/ Programm[...]

  • Page 55

    Xen IPK Features and S pecifications for Xen IPK Dterm Series i Multiline T e rminals D-19 Chapter 3 – 47 Doc. No. 8283 - Release 1.0 September 2003 S ERVICE C ONDITIONS General  The D term Series i Multiline T erminals wi th an adjust able display of fer soft key operation. The LCD panel ha s three lines of display , each with 24 characters. [...]

  • Page 56

    September 2003 NEC Business Solutions Ltd 48 – Chapter 3 Dterm Series i Multiline T erminals D-19 Doc. No. 8283 - Release 1.0 September 2003 Restrictions  For compatib ility of Adapter Unit s and T erminals, refer to the following table:  Up to two adapters can be installe d in a D term Series i Multiline T erminal (except DTR-2DT -1A). For[...]

  • Page 57

    Xen IPK Features and S pecifications for Xen IPK Dterm Series i Multiline T e rminals D-19 Chapter 3 – 49 Doc. No. 8283 - Release 1.0 September 2003  The ACA-U( ) UNIT (AC Adapter) is required when any of the following adapters are inst alled in a D term Series i Multiline T erminal: z AP(R)-R () z CT(A)-R( ) z CT(U)-R () z DCR-60-1A( ) Consol[...]

  • Page 58

    September 2003 NEC Business Solutions Ltd 50 – Chapter 3 DTU-type Mult iline T e rminal Migration D-20 Doc. No. 8283 - Release 1.0 September 2003 DTU-type Multiline T erminal Migration D-20 F EATURES D ESCRIPTION DTU-type Multiline T erminal Migration allows an Xen Axis/Master customer to protect their investment in terminals when purchasing Xen [...]

  • Page 59

    Xen IPK Features and S pecifications for Xen IPK DTU-type Multiline T erminal Mi gration D-20 Chapter 3 – 51 Doc. No. 8283 - Release 1.0 September 2003 R ELATED F EATURES L IST G UIDE TO F EATURE P ROGRAMMING Feature Number Feature Name A-7 Ancillary Device Connection D-19 Dterm Series i Multiline T erminals E-2 Electronic V olume Control F-6 Ful[...]

  • Page 60

    September 2003 NEC Business Solutions Ltd 52 – Chapter 3 Electronic V olume Control E-2 Doc. No. 8283 - Release 1.0 September 2003 Electronic V olume Control E-2 F EATURE D ESCRIPTION Electronic V olume Control is provided on all Multiline T erminals to allow easy changes to the LCD contrast on Multiline Display T erminals, Off-Hook Ringing volum[...]

  • Page 61

    Xen IPK Features and S pecifications for Xen IPK Electronic V olume Control E-2 Chapter 3 – 53 Doc. No. 8283 - Release 1.0 September 2003 1. Press P to go of f-hook. 2. Dial default Access Code FK . 3. Dial A from the dial p ad. 4. Press M while the st ation is ringing to control ringing volume ( ^ to increase or v to decr ease). 5. Go on-hook. 1[...]

  • Page 62

    September 2003 NEC Business Solutions Ltd 54 – Chapter 3 Electronic V olume Control E-2 Doc. No. 8283 - Release 1.0 September 2003 R ELATED F EATURE L IST G UIDE TO F EA TURE P ROGRAMMING Feature Number Feature Name D-19 Dterm Series i Multiline T erminals D-20 DTU-T ype Multiline T erminal Migration F-8 Full Handsfree Opera tion H-3 Handsfree Di[...]

  • Page 63

    Xen IPK Features and S pecifications for Xen IPK External Zone Paging (Me et-Me) E-6 Chapter 3 – 55 Doc. No. 8283 - Release 1.0 September 2003 External Zone Paging (Meet-Me) E-6 F EATURE D ESCRIPTION External Zone Paging (Meet-Me) allows up to thre e zones of External Zone Paging plus All Zone External Paging. The user can locate person nel quick[...]

  • Page 64

    September 2003 NEC Business Solutions Ltd 56 – Chap ter 3 Exter nal Zone Pagin g (Meet-Me ) E-6 Doc. No. 8283 - Release 1.0 September 2003 1. Lift th e handset. 2. Dial the desired Access Code EE ~ EI (as set in default) for the required zone. 1. Lift th e handset. 2. Dial the Meet-Me Access Code ( EJ , when the page is an Internal/ External Page[...]

  • Page 65

    Xen IPK Features and S pecifications for Xen IPK External Zone Paging (Me et-Me) E-6 Chapter 3 – 57 Doc. No. 8283 - Release 1.0 September 2003 R ELATED F EATURES L IST G UIDE TO F EATURE P ROGRAMMING Feature Number Feature Name B-1 Background Music Over External S peakers Order and Shortcut System Dat a Name Memory Block Function 1-8-07 Attendant[...]

  • Page 66

    September 2003 NEC Business Solutions Ltd 58 – Chapter 3 Full Duplex Ha ndsf ree F-6 Doc. No. 8283 - Release 1.0 September 2003 Full Duplex Handsfree F-6 F EATURE D ESCRIPTION The HFU-UA Unit is an add-on device to the DTU-type Multiline T erminals that provides a full duplex speake rphone for small conference ro oms. An external microphone is al[...]

  • Page 67

    Xen IPK Features and S pecifications for Xen IPK Full Duplex Handsfree F-6 Chapter 3 – 59 Doc. No. 8283 - Release 1.0 September 2003 G UIDE T O F EATUR E P ROGRAMMING Order and Shortcut System Data Name Memory Block Function 1-8-07 Attendant Page-Line Key 1-8-08 Stat io n Page- Line Key ¶ +BTM 4 HFU Selection 4-29 4 When the system is at default[...]

  • Page 68

    September 2003 NEC Business Solutions Ltd 60 – Chapter 3 ISDN-BRI T runk Connections I-7 Doc. No. 8283 - Release 1.0 September 2003 ISDN-BRI T runk Connections I-7 F EATURE D ESCRIPTION ISDN-BRI (Integrated Service Digit al Network - Basic Rate Interface) is a Public Switched T elephone Network (PST N) service that provides two B channels (2B + D[...]

  • Page 69

    Xen IPK Features and S pecifications for Xen IPK ISDN-BRI T runk Connections I-7 Chapter 3 – 61 Doc. No. 8283 - Release 1.0 September 2003  Use Memory Block 3-72 (ISDN BR T Connection Configuration) to assign the BR T Interface as Point to Po int or Point to Multipoint (default: Point to Multipoint).  Use Memory Block 4-47 (ISDN Directory N[...]

  • Page 70

    September 2003 NEC Business Solutions Ltd 62 – Chapter 3 ISDN-BRI T runk Connections I-7 Doc. No. 8283 - Release 1.0 September 2003  For BRI firmware version 1.35 or higher , Malicious Call T race is possible provided the class of service is set in the system and is subscribed with the T elstra Network. If only class of services is set in Xen [...]

  • Page 71

    Xen IPK Features and S pecifications for Xen IPK ISDN-BRI T runk Connections I-7 Chapter 3 – 63 Doc. No. 8283 - Release 1.0 September 2003 Calling Party Number (CPN) Service Order and Shortcut System Dat a Name Memory Block Function 1-8-07 Attendant Page-Line Key 1-8-08 Stati on Page-Line Key ¶ +BS Card Interface Slot Assignment 7-1 ¶ +BS MIF ([...]

  • Page 72

    September 2003 NEC Business Solutions Ltd 64 – Chapter 3 ISDN-PRI T runk Connections I-8 Doc. No. 8283 - Release 1.0 September 2003 ISDN-PRI T runk Connections I-8 F EATURE D ESCRIPTION This feature allows the syste m to connect directly to ESTI Primary Rate ISDN Lines. The PRT(1)-U( ) ETU is required for this facility and allows one connection. [...]

  • Page 73

    Xen IPK Features and S pecifications for Xen IPK ISDN-PRI T runk Connections I-8 Chapter 3 – 65 Doc. No. 8283 - Release 1.0 September 2003 S YSTEM A VAILABILITY T erminal T ype All S tations. Required Component s PRT(1)-U( ) ETU CLKG-U( ) Unit O PERATING P ROCEDURES Not applicable. S ERVICE C ONDITIONS Dat a Assignment for ISDN-PRI Inst allation [...]

  • Page 74

    September 2003 NEC Business Solutions Ltd 66 – Chapter 3 ISDN-PRI T runk Connections I-8 Doc. No. 8283 - Release 1.0 September 2003 Dat a Assignment for CO Line Se rvices  Use Memory Block 3-52 (ISDN T run k Directory Number Assignment) to assign the ISDN Directory Number .  Use Memory Block 3-91 (T runk T ype Selection) to specify each ISD[...]

  • Page 75

    Xen IPK Features and S pecifications for Xen IPK ISDN-PRI T runk Connections I-8 Chapter 3 – 67 Doc. No. 8283 - Release 1.0 September 2003 Dat a Assignment s for Calling Party Number (CPN) Presentation from St ation  Use Memory Block 4-47 (ISDN Directory Number Selection) to specify whether or not the st ation is allowed to present the assigne[...]

  • Page 76

    September 2003 NEC Business Solutions Ltd 68 – Chapter 3 ISDN-PRI T runk Connections I-8 Doc. No. 8283 - Release 1.0 September 2003 Xen IPK Exp anded  Eight PRT(1)-U( ) ETUs can be installed in a system.  Up to 64 ISDN trunks (B Channel s) can be assigned in a system.  The PRT(1)-U( ) ETU can be insta lled in any slot (1-8) in any cabine[...]

  • Page 77

    Xen IPK Features and S pecifications for Xen IPK ISDN-PRI T runk Connections I-8 Chapter 3 – 69 Doc. No. 8283 - Release 1.0 September 2003 G UIDE TO F EATURE P ROGRAMMING ISDN – PRI Installation CO Line Service Order and Shortcut System Dat a Name Memory Block Function 1-8-07 Attendant Page-Line Key 1-8-08 Stati on Page-Line Key ¶ +BS Card Int[...]

  • Page 78

    September 2003 NEC Business Solutions Ltd 70 – Chapter 3 ISDN-PRI T runk Connections I-8 Doc. No. 8283 - Release 1.0 September 2003 DID Line Service Calling Party Number (CPN) Service Order and Shortcut System Dat a Name Memory Block Function 1-8-07 Attendant Page-Line Key 1-8-08 Stati on Page-Line Key ¶ +BCT 4 T runk T ype Selection 3-91 ¶ +AL[...]

  • Page 79

    Xen IPK Features and S pecifications for Xen IPK ISDN-PRI T runk Connections I-8 Chapter 3 – 71 Doc. No. 8283 - Release 1.0 September 2003 Calling Party Number (CPN) Presentation from S tation Order and Shortcut System Dat a Name Memory Block Function 1-8-07 Attendant Page-Line Key 1-8-08 Stati on Page-Line Key ¶ +BCT 4 T runk T ype Selection 3-[...]

  • Page 80

    September 2003 NEC Business Solutions Ltd 72 – Chapter 3 Music on Hold M-7 Doc. No. 8283 - Release 1.0 September 2003 Music on Hold M-7 F EATURE D ESCRIPTION A locally provided music source or an internal music source can be used to supply music to par ties on hold, to assure them that they are still co nnected to the system. System Software allo[...]

  • Page 81

    Xen IPK Features and S pecifications for Xen IPK Music on Hold M-7 Chapter 3 – 7 3 Doc. No. 8283 - Release 1.0 September 2003  Internal Source: z Program one of two melodie s (American Folk Song melody , or Christmas Song melody) as an internal source. A volu me control for the built-in MOH source can also be programmed.  External Source: z[...]

  • Page 82

    September 2003 NEC Business Solutions Ltd 74 – Chapter 3 Music on Hold M-7 Doc. No. 8283 - Release 1.0 September 2003 G UIDE TO F EA TURE P ROGRAMMING Order and Shortcut System Dat a Name Memory Block Function 1-8-07 Attendant Page-Line Key 1-8-08 Statio n Page- Line Key ¶ +AU Automated Attendant Delay Anno uncement Hold T one section 1-4-17 ¶ [...]

  • Page 83

    Xen IPK Features and S pecifications for Xen IPK S tation T ransfer S-19 Chapter 3 – 75 Doc. No. 8283 - Release 1.0 September 2003 S tation T ransfer S-19 F EATURE D ESCRIPTION S tation T ransfer allows any station user in the system to transfer any call to any other station. Out side calls can be transferred to Multiline T erminals without the d[...]

  • Page 84

    September 2003 NEC Business Solutions Ltd 76 – Chapter 3 S tation T ransfer S-19 Doc. No. 8283 - Release 1.0 September 2003 S ERVICE C ONDITIONS General  After transferring a n answered call, the Multiline T erminal user can enter a conference by pressing the Conferen ce key on the Multiline T erminal even after the T ransfer key is pressed. ?[...]

  • Page 85

    Xen IPK Features and S pecifications for Xen IPK Universal Slots U-3 Chapter 3 – 77 Doc. No. 8283 - Release 1.0 September 2003 Universal Slot s U-3 F EATURE D ESCRIPTION The Xen IPK system, B64-U( ) KSU, has eight universal slots and up to three cabinet s can be installed for both the Basic and Exp anded systems. The system us es the same KSU for[...]

  • Page 86

    September 2003 NEC Business Solutions Ltd 78 – Chapter 3 U niversal Slots U-3 Doc. No. 8283 - Release 1.0 September 2003  The Basic Port Package does not limit the number of slot s. It only limit s the number of port s.  An ESIB(8)-U( ) ETU with an ESIE(8)-U( ) ETU inst alled support s 16 Electronic St ation Interface ports. T his combinati[...]

  • Page 87

    Xen IPK Features and S pecifications for Xen IPK Universal Slots U-3 Chapter 3 – 79 Doc. No. 8283 - Release 1.0 September 2003  The available interfa ce cards and maximum capacities for Universal Slots with the Xen IPK system are shown in the following tables. St ation Interface Units Description Maximum Capacities Notes Basic Port Package Exp[...]

  • Page 88

    September 2003 NEC Business Solutions Ltd 80 – Chapter 3 U niversal Slots U-3 Doc. No. 8283 - Release 1.0 September 2003 T runk In terface Units Descripti on Maximum Cap acities Notes Basic Port Package Exp anded Port Package BRT (4)-U( ) ETU 4-port ISDN In terface f or 8 trunks 2 8 Note 1 COI(4)-U( ) ETU 4-port CO/PBX Line Interface 4 16 Note 1 [...]

  • Page 89

    Xen IPK Features and S pecifications for Xen IPK Universal Slots U-3 Chapter 3 – 81 Doc. No. 8283 - Release 1.0 September 2003  Refer to the Xen IPK System Hardware Manu al for more information. Restrictions  KSU Power-Based ET U Quantity Limitations The following chart s indicate t he maximu m number of specific ETU combinations in each KS[...]

  • Page 90

    September 2003 NEC Business Solutions Ltd 82 – Chapter 3 U niversal Slots U-3 Doc. No. 8283 - Release 1.0 September 2003 R ELATED F EATURE L IST G RUIDE TO F EA TURE P ROGRAMMING Feature Number Feature Name C-3 Call Arrival Keys (CAR) D-7 Digital V oice Mail D-8 Direct Inward Dialling (DID) D-16 Door/Monitor T elephone E-3 E&M Tie Lines (4-Wi[...]

  • Page 91

    Programming DRAFT 3 Chapter 4 – 83 Doc. No.: 8283 - Release 1.0 September 2003 Programming Chapter 4 The Memory Blocks listed in this section are new or modified Memory Blocks for Xen IPK Release 1000 software.[...]

  • Page 92

    84 – Chapter 4 DRAFT 3 Call Arrival Key Block Assignment, 11-2- 04 September 2003 NEC Business Solutions Lt d Doc. No.: 8283 - Release 1.0 September 2003 11-2-04 System Mode 1 Submode 1 Data No. 04 PC Programming + BK Call Arrival Key Block Assignment General Descript ion Use this Memory Block to specify the number of Call Arrival keys that can b[...]

  • Page 93

    Xen IPK Programming 1 1-2-04, Call Arrival Key Block Assignment DRAFT 3 Chapter 4 – 85 Doc. No.: 8283 - Release 1.0 September 2003 Programming Procedures 1 Go off-line. 2 Press LK1 + LK2 + KD to access the Memory Block. 3 Press the corresponding CO/PBX line key to change the data opti on. LK is green = block assigned for CAR LK is red = block not[...]

  • Page 94

    86 – Chapter 4 DRAFT 3 PRI Channel Assignment, 1-13-00 September 2003 NEC Business Solutions Lt d Doc. No.: 8283 - Release 1.0 September 2003 1-13-00 System Mode 1 Submode 13 Data No. 00 PC Programming + AN PRI Channel Assignment General Descript ion This Memory Block specifies the number of ch annels available on each PRI ISDN line connected to [...]

  • Page 95

    1-13-04, PRT B Channel Outgoing Priority Selection DRAFT 3 Chapter 4 – 87 Xen IPK Programming Doc. No.: 8283 - Release 1. 0 September 2003 1-13-04 System Mode 1 Submode 13 Data No. 04 PC Programming + AN PRT B Channel Outgoing Priority Selection General Description Use this Memory Block to assign the Outgoing Priority for the B-channels when call[...]

  • Page 96

    88 – Chapter 4 DRAFT 3 PRT B Channel-to-Trunk Group Assignment, 1-13-05 September 2003 NEC Business Solutions Lt d Doc. No.: 8283 - Release 1.0 September 2003 1-13-05 System Mode 1 Submode 13 Data No. 05 PC Programming + AN PRT B Channel-to-T runk Group Assignment General Descript ion Use this Memory Block to assign a Trunk Group Number to each B[...]

  • Page 97

    3 -12, Trun k-to-MOH Trunk Assignment DRAFT 3 Chapter 4 – 89 Xen IPK Programming Doc. No.: 8283 - Release 1. 0 September 2003 3 -12 System Mode 3 Submode — Data No. 12 PC Programming + BCT T runk-to-MOH T runk Assignment General Descr iption Use this Memory Block to specify the music on hold source for each CO/PBX line. Display Programming Proc[...]

  • Page 98

    90 – Chapter 4 DRAFT 3 Multiline Terminal Type Selection, 4 -50 September 2003 NEC Business Solutions Lt d Doc. No.: 8283 - Release 1.0 September 2003 4 -50 System Mode 4 Submode — Data No. 50 PC Programming + BTM Multiline T erminal T ype Selection General Descript ion This Memory Block is us ed to assign a DTU - 32D-1A (BK)/(WH), or DTR-32D-1[...]

  • Page 99

    Xen IPK Programming 4 -50, Multiline T erminal T ype Selection DRAFT 3 Chapter 4 – 91 Doc. No.: 8283 - Release 1.0 September 2003 DTR-32D-1A TEL T elephone port s A0~C0 are ports 100~120. Line Key Orientation LK = Line Keys OT = One-T ouch DTU-32-1A TEL Keys 16 Line Key T ype 24 Line Key T ype LK1 LK2 LK3 LK4 OT 1 OT 9 LK1 LK2 LK3 LK4 LK17 LK 21 [...]

  • Page 100

    92 – Chapter 4 DRAFT 3 MOH or Ring Back Tone Selection, 4 - 66 September 2003 NEC Business Solutions Lt d Doc. No.: 8283 - Release 1.0 September 2003 4 - 66 System Mode 4 Submode — Data No. 66 PC Programming + — MOH or Ring Back T one Selection General Description Use this memory block to assi gn MOH or Ring Back T one for the outside party w[...]

  • Page 101

    Xen IPK Programming 4 - 66, MOH or Ring Back T one Selection DRAFT 3 Chapter 4 – 93 Doc. No.: 8283 - Release 1.0 September 2003 Related Programming M.B. Number Memory Block Name 1-8-09 Music on Hold Pattern Selecti on 1-8-31 Hold T one Source Assignme nt 1-8-32 Hold Internal T one V olume Selection 3-1 1 CO External Source Select ion 3-12 Tr unk-[...]

  • Page 102

    94 – Chapter 4 DRAFT 3 LCD Line Key – Name Assignment, 4 - 68 September 2003 NEC Business Solutions Lt d Doc. No.: 8283 - Release 1.0 September 2003 4 - 68 System Mode 4 Submode — Data No. 68 PC Programming + BTT LCD Line Key – Name Assignment General Description Use this memory block to assign a name to ea ch LCD Line Key of the DTR-16LD-1[...]

  • Page 103

    Xen IPK Programming 4 - 68, LCD Line Key – Name Assignmen t DRAFT 3 Chapter 4 – 95 Doc. No.: 8283 - Release 1.0 September 2003 LK Assign Default Note NON (not assigned) All Blan k CO Outside Lines CO^xx xx=Port 01~64 Call Forwar d – Busy/No Answer CFB Call Forward – All C alls CF A Call Appearance Keys (CAP) CAPxx-yy xx=Block 00~47 yy=Key 0[...]

  • Page 104

    96 – Chapter 4 DRAFT 3 Card Interf ace Slot Assi gnment, 7-1 September 2003 NEC Business Solutions Lt d Doc. No.: 8283 - Release 1.0 September 2003 7-1 System Mode 7 Submode 1 Data No. — PC Programming + BS Card Interface Slot Assignment General Descript ion Use this Memory Block to specify the type of installed ETUs. Display P or t N um b er f[...]

  • Page 105

    Xen IPK Programming 7-1, Card Interf ace Slot Assignm ent DRAFT 3 Chapter 4 – 97 Doc. No.: 8283 - Release 1.0 September 2003 1 Go off-line. 2 Press LK7 + LK1 to acces s the Memory Block. 3 Use the Line key to enter setting data. Page 1 Line Key Setting Data LCD Indication 1N O N 2 COI(4)-U( ) COI 4 3 COI(8)-U( ) COI 8 4N O N 5 COID(4)-U( ) COID 4[...]

  • Page 106

    September 2003 NEC Business Solutions Lt d 98 – Chapter 4 DRAFT 3 Card Inter face Slot Assignment, 7-1 Doc. No.: 8283 - Release 1.0 September 2003 Note: Use the following to enter dat a: J to move the cursor l eft. L to move the cursor right. K ~ I to enter numeric dat a. S to go to the next p age. T to go to the previous p age. 4 Press N to writ[...]

  • Page 107

    Xen IPK Programming 7-1, Card Interf ace Slot Assignm ent DRAFT 3 Chapter 4 – 99 Doc. No.: 8283 - Release 1.0 September 2003 KSU Power-Based ETU Quantity Limit ations The following charts indicate the ma ximum number of specific ETU combinatio ns in each KSU that are restricted by power limitations of the KSU. *NO. of ESI(8) ETUs NO. of ESI Ports[...]

  • Page 108

    September 2003 NEC Business Solutions Lt d 100 – Chapter 4 DRAFT 3 Card Interface Slot Assignment, 7-1 Doc. No.: 8283 - Release 1.0 September 2003 Card Interface Slot Assignment 4 1 C: Port Number of CO/PBX Line T : T elephone Port Number (smallest number is displayed) V : V oice Recording Service Package –: No Display B: BSU No. H: CCH No. U: [...]

  • Page 109

    Xen IPK Programming 7-1, Card Interf ace Slot Assignm ent DRAFT 3 Chapter 4 – 101 Doc. No.: 8283 - Release 1.0 September 2003 Related Programming M.B. Number Memory Block Name 7-3-00 MIF (ACD) Assignment 7-3-01 MIF (LCR) Assignment 7-3-02 MIF (SMDR) Assignment 7-3-03 MIF (UCD) Assignment 7-3-04 MIF (Caller ID) Assignment 1-2-04 Call Arrival Key B[...]

  • Page 110

    September 2003 NEC Business Solutions Lt d 102 – Chapter 4 DRAFT 3 Card Interface Slot Assignment, 7-1 Doc. No.: 8283 - Release 1.0 September 2003 THIS P AGE INTENTIONALL Y LEFT BLANK[...]