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NEC Attendant Xen IPK manual

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Table of contents for the manual

  • Page 1

    A TTENDANT USER GUIDE[...]

  • Page 2

    T able of Contents General Information Page 1 Attendant Add-On Console Night T ransfer T runk to T runk T ransfer Automatic T runk to T runk T ransfer Pages 2 – 4 Message W aiting or Station Outgoing Lockout Station Outgoing Lockout Paging Set Relocation Mode Direct Inward System Access (DISA) Pages 4 - 6 Automated Attendant Recording V oice Prom[...]

  • Page 3

    DSS/BLF LEDs ADD-ON CONSOLE LEDs Telephone Status DSS/BLF Status CO Line Status LED Indication Attendant message Steady Green Idle Unlit Idle Unlit Incoming call Rapid Flashing Red In use Steady Red In use Steady Green Hold Steady Red (by the attendant) FWD All (DND) Flashing Red Other-use Steady Red Held call - Your telephone Slow Flashing Green -[...]

  • Page 4

    2 Attendant Add-On Console ANSWERING CALLS Receive CO incoming ringing: Lift handset Converse and process call. TRANSFERRING CALLS With a call in progress: Press DSS/BLF key for the desired station (call is placed on Non-Exclusive Hold). Voice announce after tone burst. OR Wait for ringing call to be answered. Press Transfer on the Attendant Add-On[...]

  • Page 5

    3 PLACING CALLS TO CALL ARRIV AL KEYS Lift handset. Press DSS/BLF key on the Attendant Add-On Console representing a Call Arrival key. Wait for ringing call to be answered. PLACING OUTGOING CALLS Lift handset. Press idle CO Line key on Attendant Add-On Console. Dial telephone number. Converse. Night T ransfer SET/CANCEL USING CONSOLE SET/CANCEL USI[...]

  • Page 6

    4 Automatic T runk to T runk T ransfer PROGRAM/MODIFY/ERASE SET/CANCEL FOR W ARD ASSIGNMENT Press Feature . Dial Automatic Trunk Transfer code 63 . Dial incoming trunk number to be forwarded: - Individual trunks 01-64 - All trunks 00 Dial # . Dial outgoing telephone number where calls are to be directed. Press Feature . NOTE: Once set, incoming cal[...]

  • Page 7

    5 Paging P AGING USING DIRECT P AGING ACCESS KEY Lift handset. Press Direct Paging Access key. Page. Wait for Meet-Me Answer or replace handset. P AGING USING ACCESS CODE Lift handset. Dial Paging code: INTERNAL EXTERNAL - All Zones 51 - All Zones 55 - Zone A 52 - Zone A 56 - Zone B 53 - Zone B 57 - Zone C 54 - Zone C 58 - All Int. & Ext. 59 Pa[...]

  • Page 8

    6 Dir ect Inwar d System Access (DISA) SETTING DISA P ASSWORDS RESETTING DISA P ASSWORDS Lift handset. Dial DISA Password set access code ___________ Dial DISA ID code of station to be set ___________ Dial current DISA Password ___________ Default 0000000000 (10 zeros) Dial new DISA Password ___________ Replace handset. NOTE 1: Password may be a ma[...]

  • Page 9

    7 Automated Attendant RECORDING MESSAGES VERIFY/DELETE MESSAGES Lift handset. Dial VRS Voice Message access code ___________ Dial 1 . Dial 1 . Dial Automated Attendant message number 1-8 . Dial operation: - Record day mode 1 - Record night mode 2 - Record weekend mode 3 Record message via handset. Replace handset. AUTOMA TED A TTENDANT SET/CANCEL P[...]

  • Page 10

    8 Recor ding V oice Pr ompts SET VERIFY/DELETE Lift handset. Dial VRS Voice Message access code ___________ Dial 1 . Dial 2 . Dial operation: - Dial tone message 1 - Call waiting message 2 Record message via handset. Replace handset. Pr ogramming System Speed Dial Press Feature . Press Redial . Dial System Speed Dial Memory location 00-79 . Dial tr[...]

  • Page 11

    9 Pr ogramming For ced/V erified Account Codes Authorisation Code Lift handset. Dial Forced Account Programming access code ___________ Hear second dial tone. Dial the Forced Account Number (001-500) . Dial the Forced Account Code ___________. Hear confirmation tone. Press Transfer . Then next Forced Account Number (001-500) is displayed. Dial addi[...]

  • Page 12

    10 Confer ence Bridge Setup Before using the Multiline Conference Bridge feature, passwords must be assigned. It should be noted that the supervisor should perform these procedures. SETTING SUPER VISOR P ASSWORD Call a Conference Bridge extension. When the Conference Bridge extension answers, dial the default Supervisor Password ( 0000# ). Follow t[...]

  • Page 13

    11 System Speed Dial Dir ectory 00 40 01 41 02 42 03 43 04 44 05 45 06 46 07 47 08 48 09 49 10 50 11 51 12 52 13 53 14 54 15 55 16 56 17 57 18 58 19 59 20 60 21 61 22 62 23 63 24 64 25 65 26 66 27 67 28 68 29 69 30 70 31 71 32 72 33 73 34 74 35 75 36 76 37 77 38 78 39 79[...]

  • Page 14

    12 Key Press Key 1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th 1 1 @ [¥]^ _ ‘ { l }a a ^ Back to 1 2 A BCab c 2 Back to A 3 D E F d ef3 Back to D 4 G H Ig hi4 Back to G 5 J K Ljkl5 Back to J 6 MN Om n o 6 Back to M 7 PQ R S p q r s 7 Back to P 8 TU V t u v 8 Back to T 9 W X Y Z w xyz9 Back to W 0 0! “ #$ % & ‘ () Back to 0[...]

  • Page 15

    Notes[...]

  • Page 16

    Stock# 8502595 Version 1 DPA. June 2003 Copyright ©2003 NEC Business Solutions Ltd Document No. NEC-8050 The material contained herein is subject to change without prior notice at the sole discretion of NEC Business Solutions Ltd.[...]