Oki 5400 manual

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Oki 5400 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Oki 5400, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Oki service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Oki 5400.

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Table of contents for the manual

  • Page 1

    OKIF AX 5400 User’ s Guide[...]

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    [...]

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    Preface i Every effort has been made to ensure that the information in th is document is complete, accurate, and up-to-date. The man ufacturer of this equipment assumes n o responsib ility for the results of errors be yond its control. The manufacturer of this equipment also cann ot guarantee that chang es in soft w are a nd eq uipme nt mad e by ot[...]

  • Page 4

    ii User’s Guide ENERGY STAR As an Energy Star Partner, Oki has determined that this pro duct meets the Energy Star guidelines for energ y efficiency.[...]

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    Preface iii Table of Contents Safety General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Installation hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Operation & maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 [...]

  • Page 6

    iv User’s Guide Setting answering mod e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Answering mod e options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Changing answering mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Fax machine identificatio n . . . . . . . . . . . . . [...]

  • Page 7

    Preface v Answering voice reques t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Advanced Operations Sending faxe s to multip le lo cations . . . . . . . . . . . . . . . . . . . . . . . . . . 5 3 Delayed sending o f faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Sending delayed fax from document fe[...]

  • Page 8

    vi User’s Guide Reports Uunderstanding reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Activity report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Broadcast con firmation report . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Telephone directory . . . . . . . . [...]

  • Page 9

    Safe ty 1 English Safety Your fax machi ne has been carefully des igned to g ive you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions y ou should take to a void hur ting yourself or damaging the fax machine. General • Read this user's guide carefully and keep it in a safe b ut [...]

  • Page 10

    2 User’s Guide fax machine, do not connect your fax machin e into an ything o ther than a standard telephone socket. • Y our f ax machine has an earthed, 3-pin p lug as a safety feature and it will o nly connect to an e arthed outlet. If you cannot connect t his plug to yo ur p ower outlet , t hen it i s pos sib le th at you hav e an older , no[...]

  • Page 11

    Safe ty 3 English T oner cartridg e & image drum handling • Lea ve unused t oner cartridg es and image dr um units in their packages until needed . Wh en rep lacing a toner cartridge or image unit, r euse the packagi ng to d ispose of the old toner cart ridge or image dru m unit. • Do not e xpose the t oner cartrid ges and image drum units [...]

  • Page 12

    4 User’s Guide[...]

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    Inroduction 5 English Introduction Thank you f or purchasing this OKIFAX fax mach ine. This fax machine uses advanced Lig ht Emitting Diode techno logy to transfer received and copied images to plain pap er. It has been designed to make sending and receiving faxes a fast an d trouble-free p rocess. Features The OKIFAX 5400 includes al l the followi[...]

  • Page 14

    6 User’s Guide • Automati c po wer sav e mode. • Answering mode s for manual and au tomatic fax reception, automatic switching bet ween incoming v oice and f ax messages. Also allows an an swering machine to be con nected in series to the telephone line after the fax machine. • A closed network feature to allo w you to limit who can send f [...]

  • Page 15

    Inroduction 7 English Second paper cassette The second pa per cassette option add s an addition al 500 pa ges of paper capacity to your fax machine. When the main p aper cassette runs out o f paper, your fax machine automatically switch es to the second paper cassette to continue printing received faxes or copies. PC interface board This allows you[...]

  • Page 16

    8 User’s Guide[...]

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    Component Identification 9 English Component Identification What you should receive Fax Machine Document Stacker Power Cable T elephone Cable Image Drum Unit (inside fax machine) T oner Cartridge Optional External Handset[...]

  • Page 18

    10 User’s Guide Components 1 One Touch Key pad 2 Document T able: Covers the copy stacker and h ols original documents that are to b e faxed or cop ied. 3 Document Table Extension: Flips ou t to s uppor t long er documents that are to be faxed or copied. 4 Copy Sta cker: Holds copies or received faxes. 5 Front Panel: The panel o n the fro nt of t[...]

  • Page 19

    Component Identification 11 English 9 Power Switch: Press the I to turn the fax machine ON and the O to turn the fax machin e OFF. 10 Document Guides: Adjust these guides to the page width of teh documents t hat are to be faxed or copied . 11 Control Pa nel 12 Document Stacker: Holds your original d ocuments after they hav e been faxed or copied. 1[...]

  • Page 20

    12 User’s Guide 21 LED Print Hea d: This black bar is the p art of your f ax machine which transfers received or copied images onto the image dru m unit. Clean this bar each time you ch ange a toner cartrid ge. Control panel keys & indicators 1 LCD Panel: Refer to this liq uid crystal disp lay (LCD) panel for instructions and information w hi[...]

  • Page 21

    Component Identification 13 English[...]

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    14 User’s Guide 5 Auto Rec K ey: This key set s the ans wering mod e of you r fax machine. The answering mode controls how y our fax machine answ ers incoming calls and receives fax es. The disp lay of your f ax machine will always indicate your curr ent selection. See Setting Answering Mode in Installation fo r more information about the an swer[...]

  • Page 23

    Component Identification 15 English to tone dialling during your current call. You can also use this key wh ile programmi ng to create n umbers wit h mixed pulse-then -tone oper ation. 14 0/Uniqu e Key: When dialling, use this key to ent er a “0”. When programmi ng your S ender ID or a Locatio n ID, you can u s e thi s key to enter a variety of[...]

  • Page 24

    16 User’s Guide 22 Pause Key (One Touch Key 15 and 30): Us e this key on the One Touch keypad to enter automatic 3-second pa uses in dial ling when progra mming t el eph one numbers. For examp l e, you may want t o u se thi s key to tell your machin e to wait for an outside or international line to open. Pauses in telephone numbers are mark ed by[...]

  • Page 25

    Component Identification 17 English Using o ne touch k eys for s elect ing functi ons & pr ogramm ing You will also use One Touc h k eys 1 to 10 for selecti ng special transmission and reception functions, o btaining reports and pro gramming. To select a function from the On e Touch keypad, press the Select Function key, then press th e corresp[...]

  • Page 26

    18 User’s Guide Using this key prints out confiden tial fax messages received into mail boxes in the memor y of your f ax machine after entering the correct password. When no messages are in memory, u sing this key prints a cleaning page to clear accumulated toner f rom your f ax machines image d rum. Signal tones Your fax machi ne emits a num be[...]

  • Page 27

    Installation 19 English Installation Getting started To install your ne w fax machine, follow the instru ctions from Unpacking to Setting th e Fax Identification . You must complete these step s for your fax machine to op erate properly. If you have purchas ed an optio n package for your fax machine, refer to the documentation you receiv ed with th[...]

  • Page 28

    20 User’s Guide • Paper tray/Copy stack er • This us er’ s guide Note: A teleph one hands et, han dset cradl e and hand set cable may also be included. If any items are missing, notify your dealer immediately for a replacement. Keep your packing materials and ca rton in c ase yo u ever need to ship or transport the mach ine. Setting up Inst[...]

  • Page 29

    Installation 21 English 2. Push in the co ver release b uttons on the side of th e copy stack er until you hear a click. Lift the copy stacker . 3. Remo ve the p rotecti ve f oam cylind er from the toner wel l in the image dru m unit. WA R N I N G Be careful when handling the toner cartr idg e. Do not let toner sp ill onto your clothing or other po[...]

  • Page 30

    22 User’s Guide 5. W ith the r idged si d e f aci ng up an d t he co l our ed l e ver on y our right, insert the toner cartridge into the image drum unit. Slide th e left end of the cartridge in fi rst, then lo wer the right end in to place. 6. Once the toner cartridge is in place, push th e coloured le ver all the way forw ard to secure it and r[...]

  • Page 31

    Installation 23 English 2. Insert the other end of the tele phone cabl e into you r wall telepho ne socket. Note: Now, you can connect either an external telephone or the external handset option for your fax machin e. See the instructi ons below. Installing external handset If yo u pur chase d an ext erna l hand set op tion wi th your fax ma chine,[...]

  • Page 32

    24 User’s Guide 3. Plug one end of the handset cable into the h andset. Then p lug the other end of the handset cable into the socket located on the front of the cradle. Place the handset in th e cradle. 4. Insert the supplied telephone cable into the socket located o n the back of the crad le. 5. Feed the telephon e cable from th e back of the c[...]

  • Page 33

    Installation 25 English Note 2: You will need to have the TAD mode feat ure turned on for an answering ma chine to work wi th your fax machine. See Setting An swering Mode in Installation. Connecting power 1. Make sure the power switch is in the OFF position (the 0 shou ld be pressed do wn). 2. Insert the po wer cable into the po wer inlet socket l[...]

  • Page 34

    26 User’s Guide Loading p aper Your fax machi ne can hold up to 2 50 sh eets o f st andard-weigh t (80 g/m 2 ) paper. For best result s, use paper s pecially made for laser printers or photocopiers. Available sizes are A4, letter size and legal size. Your fax machin e automatically reduces the vertical length of the p age images it receives to fi[...]

  • Page 35

    Installation 27 English 4. If you are using legal size paper , pull out the extension at the back of the paper cassette. 5. Remove the paper from its wrapper (up to 250 sheets). N ote the “print si de” notice p rinted on the la bel. Fan the pa per . 6. Load the paper into th e cass ette, print side down. Note: Be sure the pa per is under the t [...]

  • Page 36

    28 User’s Guide Setti ng ti me & dat e Follow these instru ctions to set the time and d ate on your fax machine. 1. Press the Select Function ke y . 2. Press the 9/User Progr am One T ouch key . 3. On the numeric k eypad, pr ess 3. The d isplay will sh ow 3:CLOCK ADJUSTMENT . 4. Press the YES key . The display wil l show the currently set dat[...]

  • Page 37

    Installation 29 English you do no t answer the teleph one and someone tr ies to send you a fax message, your machine will not accept it. Telephon e/Fax Auto Switch Mode [T/ F]: When incoming calls are a mixture of fax an d telephone calls , y our bes t cho i ce i s th e Teleph one/Fax Auto SW mode. In thi s mode, you r fax machin e detects whether [...]

  • Page 38

    30 User’s Guide Changing answering mode Follow these instructions to change the answ ering mode on your fax machine. 1. Press the Auto Rec k e y . Y our fax machine d isplays your cur rent answering mode. 2. Press the Auto Rec k e y again. Y our fax machine switches to the ne xt answering mode. 3. Cont inue pressi ng the Auto Rec k e y until the [...]

  • Page 39

    Installation 31 English Setting fax machine identification 1. Press the Select Function ke y . 2. Pre ss th e 9/Use r Prog ram O n e T o uc h key . The di splay s hows 1:FUNC. PR OGRAMMING. 3. On th e num eri c keypad , pre ss 4. Th e disp lay shows 4 : SY STEM DA T A P R G . 4. Press the YES ke y . The display shows NO=<TSI/CSI>, ID=<SEND[...]

  • Page 40

    32 User’s Guide Note: Use the Hyphen key to en ter a “+” character be fore the number, wh ich is the genera lly reco gnised method of indicatin g the internationa l access code before the country di alling code. The Spa ce One Touch key is used to enter spaces in a number. 10. Press the Start key to sa ve your entry . 11. Press the Select Fun[...]

  • Page 41

    Installation 33 English Setting lan guage Your fax machi ne comes with two lang uages inst alled, which appear on the display and in reports. Fo llo w the instructi ons b e low to switch languages. Note: Your d eal e r may be ab le to pr ovi de you w ith additio nal langu ages. 1. Press the Select Function ke y . 2. Pre ss th e 9/Use r Prog ram O n[...]

  • Page 42

    34 User’s Guide 2. Press the 9/User Program One T ouch ke y . The displ ay sho ws 1:FUNC. PR OGR AMMING. 3. On the numeric k eypad, pr ess 2. The d isplay sho ws 2:DIAL P ARAMETER. 4. Press the YES key until the display shows PBX LINE, [OFF]. 5. Press the NO ke y . The display changes to PBX LINE, [ ON]. 6. Press the YES key until the display sho[...]

  • Page 43

    Dial Directories 35 English Dial Directories One tou ch keys Programming Your fax machine has 30 One Tou ch keys for rapid diall ing. You can st ore up to two fax nu mbers with 32 digits f or each One Touch key, a main number and an alternate number. The alternate n umber is be used if the main number is busy. You can also enter a 15 character Loca[...]

  • Page 44

    36 User’s Guide 3. Enter the main fax number as follo ws: 4. Press the Start k ey . 5. Enter the Location ID. This i s a descriptiv e title up to 15 characters long. Refer to the instructio ns below . 6. Press the Start k ey . The display sho ws NO=<OR LOCA TION>. 7. Enter the alternate fax number . Refer to the instructio ns follo wing Ste[...]

  • Page 45

    Dial Directories 37 English One touch parameters If you are exp eriencing problems co mmunicating with a remote lo cat ion in a very noisy t elephone area, set up a One Touch key for that locati on and try turni ng Echo P rotection on for that One Touch key. 1. Press the Select Function ke y . 2. Pre ss th e 9/Use r Prog ram O n e T o uc h key . Th[...]

  • Page 46

    38 User’s Guide manually o n t he num eri c ke ypad. Press th e S t art key to begin se nding t he fax. Auto dial n umbers Programming Your fax machine h as 99 Auto Dial numbers available for quick, two-digit selection and dialling. For each Auto Dial number, yo u can enter a fax number up to 32 digits long an d a Location ID (nam e) up to 15 ch [...]

  • Page 47

    Dial Directories 39 English 8. Press the Start ke y to fini sh progr amming the One T ouch ke y . The display sho ws A UTO DIAL NO. [ ] . 9. T o con tin ue p rog ramming Auto Dial numb ers , g o back to Step 3. If you are f inished progr amming, pr ess the Select Function k e y . Note: If you wa nt to d elete any progr amming f or a Auto Dial key, [...]

  • Page 48

    40 User’s Guide 5. After y ou ha ve comp l eted yo ur s e lect i on (b y pressing YES o r NO), the display again s ho ws SELECT LOC. again. C ontinue to add o r delete locati ons from yo ur group. Each group can contai n up to a maximum o f all of the One T ouch and Auto Dial locations av ailable on your f ax machine. 6. When you are f ini shed p[...]

  • Page 49

    Basic Operations 41 English Basic Operations Preparin g doc uments • T ry to use good quality documents for your transmi ssions. Documents that are typed o r created in felt-tip black ink on white (or light) paper work bes t. • Do not sen d documents whi ch are not r ectangular . • Nev er use documents that ha ve wet or sticky surf aces, wrin[...]

  • Page 50

    42 User’s Guide When loading multip le-p age document s, do not load paper wh ich is thinner t han 0.08 mm or t hicker t han 0.13 mm. Fo r documents, do not l oad paper which is thi nner than 0.06 mm or thick er than 0.15 mm. Load ing docum ents To prevent paper jams and probl ems duri ng scanni ng, neatly stack you r documents, alignin g their e[...]

  • Page 51

    Basic Operations 43 English 4. If necessary , use the T ransmit Resolution/YES key to s et the resolution of your do cument. 5. If necessary , use the T y pe of Original/NO ke y to set the le vel of contrast in you r document. 6. Y o ur d oc um e nts a re now rea dy f or faxi ng or c opyin g. Sending fa xes to sing le location 1. Load you r documen[...]

  • Page 52

    44 User’s Guide Search key dialli ng If you are not sure which One T ouch key or Auto Dial number co ntains the location you want to communicate with, use the Se arch key to look through an alphab etical list of all of the Location IDs pro grammed into your fax mach ine. 1. When selecting location s, press the Search key . The d isplay will sho w[...]

  • Page 53

    Basic Operations 45 English Confirming results After transmission , press the Copy key on ce (with no documents lo aded) to see a report co nfirming y our trans mission on your f ax machine’s displa y. To print th e report, press the Copy key a second time. See Reports for more information. Stopping transmissions To stop a transmiss io n while it[...]

  • Page 54

    46 User’s Guide Receiving faxes i nto mem ory Your fax machine auto matically receives messages into memory and does not immediately prin t th em in the following situation s . Memory reception When your fax machine has been set to Mem ory Reception mode [MEM], any received fax es are stored in the m emory of yo ur fax machine an d are not automa[...]

  • Page 55

    Basic Operations 47 English 3. Press the YES ke y . The display shows FUNCTION NO. [ ]. Note: Even if you see a TONER LOW message on your fax machine, you may be able to use the 10/Message Print From Memory One Touch key to continue printi ng faxes, but the pr int qu ality cann ot be guarant eed. Replace yo ur to ner cartr idge as s oon as possi bl[...]

  • Page 56

    48 User’s Guide The available settings are limit reception only ( RX), limit both transmission and reception (T/R), an d no limitation on transmission or reception (OFF). To use the clo sed network function, follow the instructions below. 1. Press the Select Function ke y . 2. Press the 9/User Progr am One T ouch k ey . The display sho w s 1:FUNC[...]

  • Page 57

    Basic Operations 49 English 2. Pres s the Co py key . Th e disp lay shows PRG . NO. O F COPI ES, [1SETS]. If you w an t to mak e j us t one cop y , you are finis hed. Y our fax machine w aits a moment, then be gins copying . 3. T o m a ke multi ple co pi es, e nter the number of co pie s yo u want to make on the nu me r ic keypad. T hen p re s s th[...]

  • Page 58

    50 User’s Guide 4. Adjust t he paper gui des on the manual paper feeder . 5. Insert a sh eet of paper face up, ad justing the guides again to ensure the paper is straigh t. 6. Press the COPY ke y . Note: It is recommended to make single cop ies only when using the manual p aper feed slot. This will preven t any poss ible pa per feed jams f rom oc[...]

  • Page 59

    Basic Operations 51 English Note: You will need to have either an attached handset or an external telepho ne to use the voice request function. Initiating voice request 1. During a fax communicati on, press the Hook/V . R equest ke y . 2. When the other p arty answers your request, your f ax machine will emit a repetitive w arbling so un d. The dis[...]

  • Page 60

    52 User’s Guide[...]

  • Page 61

    Advanced Operations 53 English Advanced Operations Sending fa xes to multip le locations If you want to sen d the sam e fax to more than one locatio n, carry o ut the following steps : 1. Load you r documents. 2. Press the Select Function ke y . 3. Press the 2/Broadcast Memory TX One T o uch key . The display show s BR O AD CAST/MEMOR Y TX. 4. Sele[...]

  • Page 62

    54 User’s Guide 9. When all of your selections are correct, press the Start ke y . Y our fax machine will scan the do cuments into memory an d begin transmitting the m essage. Delayed sendin g of faxes The delayed transmission feature al lows you to send docu m ents at a specified date and time, and frees y ou fro m th e need to manu ally start t[...]

  • Page 63

    Advanced Operations 55 English 8. Press the YES k ey and th e display s ho ws BR O ADCAST/ MEMOR YT/X or FEEDER TX depending on the User Function 18 settin g. 9. If dis pla y sh ows FEEDER T X go to st e p 10. If di spla y s hows BR O ADCAST/MEMOR YTX press the NO k ey . The display sho ws FE EDER TX. 10. Select a location. Refer to the instruction[...]

  • Page 64

    56 User’s Guide 9. If display s ho ws BR O ADCAST/MEMOR YTX go to step 10. If display sh ows FEEDER T X press th e NO key . The disp lay wil l sho w BR OADCAST/MEMOR YTX. 10. Select a location. Refer to the instructions below . 11. Press the YES key to confirm your selection. 12. Repeat Steps 10 and 1 1 as often as necessary to continue selecting[...]

  • Page 65

    Advanced Operations 57 English 3. Press the YES ke y to cancel the delayed transmission that is displa yed. If more t han one de layed transmis sion has b een programmed in to your fax machine, pres s the NO key until the location of the delayed transmission you w ant to cancel appears, then press the YES ke y to cancel. 4. If the delayed transmiss[...]

  • Page 66

    58 User’s Guide 6. Select your location as follows. Note: You cann ot send a confidential fax to a group or multiple indi vidual loca tio ns. 7. Press the Start key and your fax machine will begin sending the fax. Recei vi ng confiden tial fa xes Before you can r eceive confidential f axes, you have to cr eate a confidential or pe rson al mailbox[...]

  • Page 67

    Advanced Operations 59 English ILLEGAL OPERATION message will appear. Print out any mess ages stor ed in the mail bo x befo re making changes to the mail box. 6. Using th e nu meric keypad, enter the 4-digit pass word you want to use with yo ur mail box. 7. Press the YES k ey to con firm y our entry . 8. Y our fax machine will ask you to enter anot[...]

  • Page 68

    60 User’s Guide Printing confidential f axes Each time you r fax machine receive s a confidential fax, it automatically prints a confidential reception report telling you which mail box number received the message. To print a confiden tial fax after yo ur fax machine has received it, follow the instructions below. 1. Press the Select Function ke [...]

  • Page 69

    Advanced Operations 61 English your fax machine t o initiate a relay broadcast, yo u will need to obtai n the following information from the operator of the fax machine you intend to use as a rel ay key st ation: Relay Password: This is the 4-digit relay k ey word which is programme d into the relay key stati on. Relay Gr oup Numbers: These 2-digi [...]

  • Page 70

    62 User’s Guide 9. Press the YES k ey and the display changes to SELECT LOCA TION. 10. Select the location o f the relay key station as follows:. 11. Press the Start ke y . Y our fax mach ine will beg in sending the f ax. Polling When you n ormally send f axes, you l oad your d ocument int o your fax machine, select a location and, if required, p[...]

  • Page 71

    Advanced Operations 63 English Polling reception When carrying out p olling reception, the f ax machine you ar e polling should b e abl e to carry out stand ard polling tran smission o r ITU polling transmissio n. 1. W ith no documents loaded, press the Select Function k ey . 2. Press the 5/Polling One T ouch key . The display sho ws POLLING RX, SE[...]

  • Page 72

    64 User’s Guide While rec eiving faxe s While your fax machine is receiving a fax , you can: • Load another docum ent and prepare it for tran smission. • Contin ue to l oad documen ts as long as th ere is mem ory av ailable on your fax machine. Wh en the first transmission is co mplete, the next fax is auto mati cally sent. • Continue to re[...]

  • Page 73

    Programming 65 English Programming Customisi ng features & operatio ns Many features and functions of your fax machin e have settings which can be changed to custom ize the operations of your fax machine. Because each country has different regu lations, you may not be able to access all of the settings listed belo w. If you have troub le changi[...]

  • Page 74

    66 User’s Guide Note: Depending on local t elephone r egulat ions, some o f the follo wing us er functi on setti ngs may not be available. User function settings list 01:MCF (SINGL E-LOC. ) : This function automati-cally prints a Message Confirmation Rep ort after each single location t ransmission or pollin g transmission. Ava i lable settings a[...]

  • Page 75

    Programming 67 English 09:TX MODE DEFAULT: This function allo ws you to change default type of original, transmit and copy resolution settings of your fax machine. Unless you select o therwise us in g the Transmit R e so lution/Y ES or Type of Origi nal/NO keys , your fax machine is set to u s e the ST D and NORM AL set tings . If yo u a re con sta[...]

  • Page 76

    68 User’s Guide 15:USER LANGUAGE: This function allows you to swit ch between the two languages programmed into your fax machine . 16:INCOMING RING: This functi on controls the telepho ne ringing sound your fax machine makes when a call comes in. Available settings are on and off. 17:REMOTE RECEIVE: When you r eceive an incomin g call, this funct[...]

  • Page 77

    Programming 69 English 21:REMO TE DIAGNOSIS : The remote diagnostics feature allows a service person to re motely dial and service yo ur fax machine. Av ailable settings are on and off. 22:PC/F AXSWITCH: When your fax machine is set to answer in PC Receive Mode and your optional MFP software is set to receive fax messages, all incoming calls are tr[...]

  • Page 78

    70 User’s Guide Note: Some set tings are no t av ailab le in so me count ri es. If you have trouble accessing a dial parameter setting listed her e, contact you r dealer f or assist ance. Dial parameter settings list REDIAL TR IES: This function controls how man y times your fax machine automatically redials a nu mber which is busy or which does [...]

  • Page 79

    Programming 71 English number you us e in your PBX to get an ou tside line. Aft er it dials you r dial prefix numb er, your fax mach ine paus es to wait for an outsi de line befor e dialling the rest of the telephone nu mber. Available settings are on and off. See Connectin g to a PBX in Installatio n for instructions on changing this settin g. FLA[...]

  • Page 80

    72 User’s Guide Service function setting s Service function s e ttin gs in many cases greatly change the way you r fax machine operates. To ch ange any of these settings, contact your d ealer. Service function settings list LONG DOC. STX: Norm ally, your fax machine will not scan do cuments longer than 360 mm. When this function is on, your fax m[...]

  • Page 81

    Programming 73 English TONE FOR EC HO: This function compensates for poo r overseas line conditions. Av ailab le settings are on and off. MH ONLY: Thi s functi on con trols th e typ e of c ompress ion method yo ur fax machine uses during communicat ion. Adju sting may also help i n poor line condit ions. Availabl e setti ngs are on and off. H/MODEM[...]

  • Page 82

    74 User’s Guide[...]

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    Reports 75 English Reports Understan ding repo rts You r fax m achine p ro v ides a va r i e t y o f us eful r epo r ts whic h hel p yo u un d ersta n d t h e cur r ent set ti n gs, pr o gra m min g and ope r a ti o ns o f yo u r fa x machine. Refer to the rep ort s listing belo w to determine wh ic h repor t s you may want to print, th en refer to[...]

  • Page 84

    76 User’s Guide Note: This repor t does not con tain the results of fa x messages which were received without errors and printed immed iat ely, i.e. only transm iss ions, receptions with errors amd memory receptions are rec orded. Broadcast confirmation report Use this report to confirm t he results o f a mu ltiple-location transmission (or broad[...]

  • Page 85

    Reports 77 English Configuration report The configuration report pro vides a list of the current operational settings of your fax machine that can be set by you. The i nformation includes: • The current settings of all your fax machine’ s user functions (except for One T ouch Parameter settings , which appear in the telephone directory). • Th[...]

  • Page 86

    78 User’s Guide • The Per sonal ID or tel ephone numb er of the f ax machin e you were communicating with (DIST ANT S T A TION ID). If the Personal ID or telep hone nu mber has no t been pro grammed by th e sending f ax machine, no DIST ANT ST A TION ID is recorded. • The number o f the mail box into which the message w as recei ve d. • The[...]

  • Page 87

    Reports 79 English Printing other reports 1. Press the Select Function ke y . 2. Press the 6/Repo rt Print One T ouch ke y . The displ ay sho ws 1:ACTI VITY R EPO R T . 3. Press the NO k ey repeatedly un til the report yo u want to prin t appears on the display . 4. Press the YES k ey . The report wil l be gin pri ntin g. 5. Press the Select Functi[...]

  • Page 88

    80 User’s Guide[...]

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    Problem Solving 81 English Problem Solvin g Clearing doc ument ja ms When a document jam occu rs, your fax m achine beeps and an error message appears in th e di splay. If the jammed docum ent looks like it is positioned s traight in your feeder, press th e Stop key to try to feed th e document the rest of the way through the feed er. If this fails[...]

  • Page 90

    82 User’s Guide Clearing printe r paper jams If your fax machin e displ ays PAPER JAM or NO PAPE R when th e paper cassette still contain s pa p er, there may be one or more sheets of paper jammed in the machine. To clear a paper jam, f ollow the instructions below. Note: If you are exp eriencing man y paper jams, it may be due to the type of p a[...]

  • Page 91

    Problem Solving 83 English 4. Push the b uttons on the side of the cop y stacker until you hear a click. Lift the copy stack er out of the w ay . CAUTION: Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunli ght. Always hol d the image drum unit by the ends. Never touch the surface of t[...]

  • Page 92

    84 User’s Guide 7. Pull ou t the paper cassett e. If an y of the paper in the paper casset te is damaged, remo ve an d replace it. 8. Push t he paper do wn until it is un der the plastic tab s . 9. Slide the paper cassette all the w ay back into you r fax machin e. 10. Place the image drum unit back into your fax machine. T o ensure that the imag[...]

  • Page 93

    Problem Solving 85 English 11. Close the c opy stacker and push do wn on it until you hear a cl ick. Be sure both slides are latched. 12. Clos e the document t able. 13. T u rn the po wer switch back on (th e I should be pressed d own ). Replacin g toner cartridg e The number of pages you can p rint with one toner cartrid ge varies depending on the[...]

  • Page 94

    86 User’s Guide If the print den s ity becomes low even befor e your fax machine displays TONER LOW or REPLACE TONER CART., gently wipe the lens surface of the LED ar ray (see Step 8 ). If the print dens ity does not impro ve, replace the toner cartrid ge. When you r fax machine’s display sho ws CHANGE DRUM, replace the image drum unit. WA R N [...]

  • Page 95

    Problem Solving 87 English 5. Remo ve the n ew ton er cartridge f rom its package an d gently shak e it from side to side to distribute the toner . Then carefully peel the white plastic tape from th e bottom of the toner cartridge. CAUTION: Be careful not to insert the toner cartr idge backward s into the image drum unit. 6. W ith the ridged side f[...]

  • Page 96

    88 User’s Guide 8. Using the clean ing wipe pro vided in the pack age with your ne w toner cartr idge, ge ntly wipe b ack and fort h across the full length o f the LED array . 9. Close the co py st acker and push down until you hear the copy stacker click into place. B e sure that the co v er latches on both sides. 10. Close the d ocumen t tabl e[...]

  • Page 97

    Problem Solving 89 English CAUTION: Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunli ght. Always hol d the image drum unit by the ends. Never touch the surface of the green drum inside the image drum unit. 1. T urn the p o w er switc h of f (the O shoul d be press ed do wn). 2. Lift[...]

  • Page 98

    90 User’s Guide 5. T ake the new image drum unit out of its package and insert it in to your f ax machine. T o ensure that the image drum is p ositioned correctly , press down f irm ly on both of the locatio ns on the image drum mark ed “PUSH”. 6. Instal l a ne w toner cartridge. F ollo w Steps 5-1 0 in Replaci ng the T oner Cartridge. 7. W i[...]

  • Page 99

    Problem Solving 91 English Note: If the image dr um unit ha s reache d the end of its life, you will also u se this funct ion to reset the dr um counter. R efer to Rep lacing Image Drum Unit a bove for m ore informa tion. 1. Press the Select Function ke y . 2. Press the 7/Cou nter Display One T ouch ke y . The displ ay sho ws DR UM COUNT . 3. Press[...]

  • Page 100

    92 User’s Guide can load. Try makin g a copy of the document on a photocopier and f axing the copy. Your fax machin e w ill no t dial. Check the power cable and wall outlet. Make sure that your tele phone li ne (not your external telephon e or handset) is connected to the LINE outlet on the back of your fax machine. If you have an external teleph[...]

  • Page 101

    Problem Solving 93 English You keep gett ing reports you do not want. Che ck y our use r fu nct ion settings and turn off the reports you do not want. See Prog ramming. You sent a fax but it wa s received completely blank. Make sure th at you have correctly loaded your docum ent face down. The image received on your fax machine was very poor. Conta[...]

  • Page 102

    94 User’s Guide See Receiving Confidential Faxes in Advanced Operations. Make sure the person s ending yo u the fax knows the correct mai l box nu mber. Your fax machin e w ill no t poll a remote fax machine. Ca ll the p ers on at the remote fax machine and make sure that they have loaded documents and set thei r fax machine in poll ing transm is[...]

  • Page 103

    Specifications 95 English Specifications Category Specifications T ype/co mpat i bilit y Deskt op ITU- T G 3 tr ansceiver Appl ic able network PSTN , PBX, le ased an d private lines T ransmission Spee d 28800/2640 0/24000/ 21600/ 19200/16 800/14 400/96 00/ 7200 /48 00/24 00 Aut oma ti c fall back Comm unicat ions Hal f duplex Coding scheme MH/MR /M[...]

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    96 User’s Guide[...]