OKI Okifax 5780 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of OKI Okifax 5780, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of OKI Okifax 5780 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of OKI Okifax 5780. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of OKI Okifax 5780 should contain:
- informations concerning technical data of OKI Okifax 5780
- name of the manufacturer and a year of construction of the OKI Okifax 5780 item
- rules of operation, control and maintenance of the OKI Okifax 5780 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of OKI Okifax 5780 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of OKI Okifax 5780, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the OKI service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of OKI Okifax 5780.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the OKI Okifax 5780 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    5780 _ 5980 . tif User’s Guide P/N 59336802[...]

  • Page 2

    | OKIF AX 5 7 80/5980 2 Document Title and Part Number OKIF AX 5780/5980 User ’ s Guide P/N 59336802 Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors or omissions beyond its control. Oki Data also cannot guarant[...]

  • Page 3

    | User’s Guide: English 3 Cont ents Help and Helpful Hints ...................................... 11 Help Key .............................................................................. 1 2 Help List .............................................................................. 1 3 Function List ................................................[...]

  • Page 4

    | OKIF AX 5 780/5980 4 Selecting Functions and Settings ....................... 53 Navigating the Function Menu ........................................... 5 4 Primary Menu Functions ..................................................... 5 4 Using the Help Key ............................................................. 5 5 Setting Features .......[...]

  • Page 5

    | User’s Guide: English 5 Connecting to a PBX ........................................................... 7 7 Entering a PBX Dial Prefix ............................................... 7 8 Clearing the PBX Dial Prefix ............................................ 7 8 Programming Speed Dial Numbers ................. 79 T ypes of Speed Dials .......[...]

  • Page 6

    | OKIF AX 5 780/5980 6 Canceling Messages Stored in Memory ......................... 1 0 7 Erasing Messages Received in Memory W ithout Printing Them ............................................................................. 1 0 7 Messages in Memory and Power Losses ......................... 1 0 8 Power Outage Report ............................[...]

  • Page 7

    | User’s Guide: English 7 Knowing Y ou’ve Received a Confidential Fax .............. 1 4 4 Confidential Reception Report .................................... 1 4 4 Printing Confidential Faxes ............................................ 1 4 4 Deleting Confidential Faxes ........................................... 1 4 5 Call Forwarding .........[...]

  • Page 8

    | OKIF AX 5 780/5980 8 Department Code ............................................................ 1 7 7 ECM Function ................................................................ 1 7 7 Sende r ID ......................................................................... 1 7 7 Pulse Dial Rate .....................................................[...]

  • Page 9

    | User’s Guide: English 9 Broadcast Entry Report ..................................................... 1 9 9 Confidential Reception Report ......................................... 1 9 9 Codes Used in Reports ...................................................... 2 0 0 Result Codes .................................................................[...]

  • Page 10

    | OKIF AX 5 780/5980 10 Problem 9: Y ou sent a fax but it was received completely blank. . . 2 2 8 Problem 10: The image received on your machine was very poor ... 2 2 9 Problem 11: Y ou tried dialing using One-T ouch, 2-or 3-digit Speed Dial but nothing happened. .......................................... 2 2 9 Problem 12: Y our machine does not a[...]

  • Page 11

    | User’s Guide: English 11 Help and Helpful Hints The Help button provides valuable information to help you operate the machine. This section summarizes the features and capabilities directly connected to saving money and time. Details for these features and capabilities are provided in other sections of this document. Y ou may want to use some o[...]

  • Page 12

    | OKIF AX 5 780/5980 12 Help Key Where is the Help Key? The Help key (1) is a control panel key . Fig1_08a.eps What Does Help Do? When you press the Help key , a Help List and Function List print. The Help List is a guide for using key features of the machine. It provides step-by-step instructions for using the control panel to access or program va[...]

  • Page 13

    | User’s Guide: English 13 Help List The Help List covers the items listed below . 1 Program Speed Dial Numbers 2 Program Groups 3 Sending a Fax to Multiple Locations (Broadcast) 4 Sending a Fax to a Single Location 5 Copying 6 Delayed Faxing 7 Function Settings 8 Report Printing 9 Message Confirmation Report Function List The Function List is a [...]

  • Page 14

    | OKIF AX 5 780/5980 14 Saving Money Most phone services offer lower phone rates during off-peak times and for local phone connections. Y our fax machine allows you to take advantage of lower phone rates. Some savings depend on the options you have purchased and the type of fax machines you communicate with. Y ou can specify the time your outgoing [...]

  • Page 15

    | User’s Guide: English 15 Control Access to Y our Machine Y ou can control access to your machine. The method you use determines the amount of access control. · A password (Department Code) must be entered or the machine cannot be used. The machine can only be used by people who have the password (Department Code). Up to 99 passwords (Departmen[...]

  • Page 16

    | OKIF AX 5 780/5980 16 Saving Time Help Button Press the Help Button to print a Help List and Function Lists. These are great references to use while working with your machine. See “Help and Helpful Hints.” Speed Dial Numbers Speed Dial Numbers (One T ouch, 2-Digit, 3-Digit) can be programmed with frequently dialed numbers. This greatly reduce[...]

  • Page 17

    | User’s Guide: English 17 Helpful Hints Send a Fax and Save the Number If you enter a number to send a fax, and want to save it as a Speed Dial number , you can 1 Enter the number . 2 Place the document on the feeder . 3 Press Speed Dial/Search . The machine goes to the next available (not yet programmed) Speed Dial number . L OC # displays. 4 P[...]

  • Page 18

    | OKIF AX 5 780/5980 18 Quick Message Confirmation Report T o quickly print the Message Confirmation Report for the most recent transmission performed by the machine, press ENTER twice. Recording Addresses and Passwords ! Be sure to record any addresses and passwords you program. Keep the record in a safe place. If you forget a password, you will n[...]

  • Page 19

    | User’s Guide: English 19 References There are four very useful reference documents that you should print and keep near your fax. These documents are very helpful when programming your machine. 1 Help and Function Lists Press Help and these lists print. The Help List provides instructions for using the control panel to access or program various [...]

  • Page 20

    | OKIF AX 5 780/5980 20 Introduction Oki Data Web Site The Oki Data W eb Site provides the most current information available on your product. An on-line version of this document is available for viewing via Oki Data’ s W eb Site. Y ou may reach the Oki Data W eb Site at: www .okidata.com Thank you for purchasing this fax machine. This desktop, p[...]

  • Page 21

    | User’s Guide: English 21 Features The machine includes the following features: · Help Button Pressing this button causes the unit to print a Help List and the Function List. · Control panel Special programming keys, a 40-key plate for pre- programmed telephone numbers, and a 10-key pad for standard dialing and programming. · 80-character dis[...]

  • Page 22

    | OKIF AX 5 780/5980 22 · Alphanumeric telephone directory Search for programmed telephone numbers by name. · 72-hour battery backup If power is lost, messages in memory will be saved for 72 hours. · 33.6K bps transmission rate Fast, efficient communications. · Large-capacity memory OKIF AX 5780 2.5 Mbyte This provides storage capacity of up to[...]

  • Page 23

    | User’s Guide: English 23 · Closed network Prevents the reception of unsolicited communications. · Large Paper Capacity 250 sheet paper cassette (universal size: legal, letter , A4). A 500 sheet optional second paper tray is available. W ith the second tray installed, the total capacity of the machine is 750 sheets. · Fax forwarding Document [...]

  • Page 24

    | OKIF AX 5 780/5980 24 Getting to Know Y our Machine 1 2 3 Components Refer to the illustrations for the location of the item(s). 1 Display Panel Displays status of machine and operation in progress. 2 One-T ouch Keypad Use for one-touch dialing of preprogrammed telephone numbers and for entering alphabetic, numeric and special characters for prog[...]

  • Page 25

    | User’s Guide: English 25 4 Manual Paper Feeder T ray Fold out for manual paper feed (bypass paper tray). Use this to feed different types of paper directly into the machine. 5 Copy Stacker Release Buttons Press these two buttons (one on each side), to gain entry to the toner/image drum area. 6 Power Switch Press 1 to turn on and 0 to turn off. [...]

  • Page 26

    | OKIF AX 5 780/5980 26 1 0 Document T ray Holds documents being faxed or copied. 1 1 Document T ray Extension Pullout extension supports long pages. 1 2 Copy Stacker Holds document copies after copying process. 1 3 Copy Stacker Extension Pullout extension for supporting long documents. 1 4 Paper T ray Holds 250 sheets of paper (universal type: leg[...]

  • Page 27

    | User’s Guide: English 27 1 7 AC Power Cord Socket Plug the AC power cord (supplied with the unit) into this socket. 1 8 Line Jack Jack for connection to main outside telephone line. 1 9 Back Cover Remove this cover to expose the expansion (installation) slots for certain options. ! Options vary according to the the model of your machine. See ?[...]

  • Page 28

    | OKIF AX 5 780/5980 28 2 3 LED Printhead This black bar is the transfer mechanism that writes received/copied information to the image drum. Clean the LED when you change the toner cartridge. See “Maintenance.” 2 4 Image Drum Unit The image drum contains a green photosensitive drum which receives information from the LED print head and transfe[...]

  • Page 29

    | User’s Guide: English 29 Control Panel Keys and Indicators Fig1_08.eps[...]

  • Page 30

    | OKIF AX 5 780/5980 30 1 Display Panel Refer to this display for instructions and information while the machine is performing operations, or when entering information or changing settings. 2 Shift Up Key Use this key to: - Move to the previously selected option in the same operational layer when programming the machine. - Move to the upper row fro[...]

  • Page 31

    | User’s Guide: English 31 8 Help Key Press this key to print out Help and Function lists. 9 Resolution Key (Photo, Ex.fine, Fine, STD indicator lights) Use this key to set the desired resolution of the fax/copy after loading the document. Use the Photo setting when the original document includes half-tone images. 1 0 T ype of Original Key (Dark,[...]

  • Page 32

    | OKIF AX 5 780/5980 32 1 5 Numeric Keypad These 12 keys work like the keypad on a standard telephone when dialing a telephone number . They are also used to move to another operation mode, enter numbers, letters and other characters when programming the machine, and input speed dial numbers after pressing the Speed Dial key . The “#” key is us[...]

  • Page 33

    | User’s Guide: English 33 2 1 Stop Key Use this key to: - Cancel the operation shown on the display . - Cancel the transmission of a fax (press twice within 3 seconds). - Cancel an alarm (Alarm indicator light illuminates). - Return to higher operational layers when programming the machine. 2 2 One-T ouch Keypad Latch to Second Panel (Model 5980[...]

  • Page 34

    | OKIF AX 5 780/5980 34 One- T ouch Keypad Use these keys for quick, one-touch dialing and the programming of other machine operations. In addition to the ability to assign telephone numbers (up to 40 digits each) to a One-T ouch key , alphanumeric names of up to 15 characters in length can be registered (T elephone Directory). Using One- T ouch Ke[...]

  • Page 35

    | User’s Guide: English 35 Alphabet Keys (One- T ouch keys #1 -2 7 , except #20) When programming the Sender ID and Location ID, use these keys to enter alphabet characters. Unique Key (One- T ouch key #20) Use the same as the “0” of a 10-keypad. Also used to enter Symbols: ! # & ‘ ( ) * + , - . / : ; = ? · Internet characters: @ “ _[...]

  • Page 36

    | OKIF AX 5 780/5980 36 Plus Key (One- T ouch key #39) For all featur e set configurations: This key is used for chain dialing. Each fax number entered or programmed into the machine can be up to 40 digits long. If you need to dial a number longer than 40 digits, you can dial the number using any combination of Speed Dial numbers or the numeric key[...]

  • Page 37

    | User’s Guide: English 37 One- T ouch K eys, Second Panel ! The second panel of One-T ouch keys is available only with the OKIF AX 5980. Accessing T o access the second panel of One-T ouch keys (41-80), grasp the latch at the bottom of the keypad and lift up on the main panel, swinging it up and to the right. After pressing the desired key(s), c[...]

  • Page 38

    | OKIF AX 5 780/5980 38 Signal T ones The machine emits sounds to identify specific conditions. One Short Beep This is the Key Select T one. Y ou hear it every time a key is pressed. Three Short Beeps This an Error T one. Y ou hear it when an inappropriate key is pressed. Five Long Beeps This an Error T one. Y ou hear it when there is a problem wit[...]

  • Page 39

    | User’s Guide: English 39 Installation · Setting Up Y our Fax Machine Installing the T oner Cartridge Attaching the Document Stacker Connecting to the T elephone Line Connecting Optional External Devices Handset T elephone Answering Machine Answering Machine and a T elephone Connecting Power Loading Paper T o install your fax machine, follow th[...]

  • Page 40

    | OKIF AX 5 780/5980 40 Safety Installation Hints · Install your fax machine in a dust-free location away from direct sunlight. · Do not plug your fax machine into a power source shared by equipment that produces electrical noise (e.g., air conditioners). · Leave electronic adjustments to authorized service personnel. · The LINE terminal connec[...]

  • Page 41

    | User’s Guide: English 41 Operation and Maintenance · Use a dry cloth to clean the control panel and the main body of the unit. · Aside from the instructions specifically mentioned in this document, your fax machine is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself. · Pull out the AC plug bef[...]

  • Page 42

    | OKIF AX 5 780/5980 42 Emergency First Aid · If toner is swallowed Dilute by giving two glasses of water and induce vomiting by administering Syrup of Ipecac (follow manufacturer ’ s instructions). Seek medical attention. Never attempt to induce vomiting or give anything by mouth to a person who is unconscious. · If toner is inhaled T ake pers[...]

  • Page 43

    | User’s Guide: English 43 Unpacking Remove contents from the carton. Be sure that all the items listed below are included. ! If any items are missing, contact Oki Data immediately. Keep your packing materials and carton in case you need to ship or transport the unit. 1 Fax Machine 2 T oner cartridge 3 Image drum (inside machine) 4 Power cord 5 T[...]

  • Page 44

    | OKIF AX 5 780/5980 44 Setting Up Y our Fax Machine 1 Lift up on the document tray and swing it up and out of the way . Fig4_02.eps 2 Press the release buttons (1) located on both sides of the copy stacker . Lift up the stacker . Fig4_02.eps 1[...]

  • Page 45

    | User’s Guide: English 45 3 Move aside the protective sheet and grasp the image drum cartridge, then lift it out. ! Caution: Do not touch the green drum surface! Fig4_04.eps 4 Grasp the protective sheet and pull it out. Fig019.eps 5 Put the image drum cartridge back into place. 6 Press down at each end of the image drum cartridge to make sure it[...]

  • Page 46

    | OKIF AX 5 780/5980 46 Installing the T oner Cartridge 1 Lift out the toner well cover and discard. Fig4_07a.eps ! W arning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner , see the Safety guides at the beginning of this section. ! Importa[...]

  • Page 47

    | User’s Guide: English 47 5 Push the lock lever in the direction of the arrow until it stops. Fig4_11.eps 6 Close the copy stacker and document tray . Make sure the cover is firmly closed. Fig_01.eps[...]

  • Page 48

    | OKIF AX 5 780/5980 48 Attaching the Document Stacker Attach the document exit stacker on the back of the machine using the latching mechanism provided. 5759_7.eps Connecting to the T elephone Line 1 Insert one end of the telephone cord into the LINE jack in the back of the machine. 5759_45.tif 2 Insert the other end into your wall telephone jack [...]

  • Page 49

    | User’s Guide: English 49 Connecting Optional External Devices Handset If you purchased an external handset option with your fax machine, follow these instructions to install it. 1 Plug in one end of the handset cord into the handset and the other end into the jack on the front of the cradle. Place the handset in the cradle. 2 Insert the supplie[...]

  • Page 50

    | OKIF AX 5 780/5980 50 Answering Machine Refer to “Connecting an External T elephone.” ! Y ou must have the T AD mode feature turned on for an answering machine to work with your fax machine. See “Setting Basic Features, Setting the Answering Mode.” Answering Machine and T elephone 1 Connect your answering machine to your fax machine. 2 Pl[...]

  • Page 51

    | User’s Guide: English 51 ! If you are receiving a document created on legal-size paper , the document will be reduced to fit on letter size paper . The vertical length of the received page image is automatically reduced to fit on the paper loaded, down to 75% of the original length. ! Y our fax machine is set at the factory to use letter size p[...]

  • Page 52

    | OKIF AX 5 780/5980 52 1 Pull out the paper tray (1). Fig_01.eps 2 Adjust the paper guides ( a ) to the width of your paper . Set the left guide all the way to the left. Set the right guide to the marker for the size you’re using. 3 Lift up the paper length adjustment guide ( b ) and set it to the length of your paper . If using legal size paper[...]

  • Page 53

    | User’s Guide: English 53 Selecting F unctions and Settings c a b The display ( a ) and navigating keys ( b ) on the control panel simplify setting your machine’ s functions. Press Menu/Exit ( c ) to access the menu. The machine functions are organized in a menu structure. Functions are shown in the display as you navigate through the menu, us[...]

  • Page 54

    | OKIF AX 5 780/5980 54 Navigating the Function Menu The menu is set up in a multilevel structure of functions, options, and settings. A function can include a number of options and settings. For example, Polling TX/RX includes 2 options—Polling TX and Polling RX. Each of these options includes a number of possible settings. cake.eps Primary Menu[...]

  • Page 55

    | User’s Guide: English 55 Using the Help Key T o see how the menu is organized, press HELP (1) . Y our machine prints Help and Function Lists, which provide instructions for accessing menu items. These are helpful when you are setting your machine’ s features. See “Help and Helpful Hints.” 5950_10.eps 1 Setting Features There are two ways [...]

  • Page 56

    | OKIF AX 5 780/5980 56 Using Step Access T o navigate through the various functions step by step, use the navigation keys. 5759_NA V .eps Press the MENU/EXIT key to · activate the function menu mode · exit the function menu mode and return to standby state. Press SHIFT UP to move to the previous function or option Press SHIFT DOWN to move · to [...]

  • Page 57

    | User’s Guide: English 57 Using Speed Access If a function has a speed access number , type in the number at the menu display prompt to access the function. Speed access numbers must be entered in two-digit format (for example, 00 or 99). A list of speed access numbers follows this section. Example Here is an example of using speed access. T o a[...]

  • Page 58

    | OKIF AX 5 780/5980 58 Speed Access Numbers There are seven types of speed access numbers. Clock Adjustment ID/Password Programming Machine Settings Dial Options Incoming Options Report Options LAN Options The speed access numbers and their assigned functions are listed in the following sections. Speed Access Numbers (by T ype) Clock Adjustment 00[...]

  • Page 59

    | User’s Guide: English 59 Machine Settings 10 Auto Answer Mode 1 1 Monitor V olume 12 Buzzer V olume 13 User Language 14 Remote Diagnosis 15 TX Mode Default 16 No T oner Memory Receive 17 Memory Full Save 18 Instant Dial 19 Department Code 20 ECM Function 21 Closed Network 22 T oner Save 23 Sender ID 24 W idth Reduction 25 1’ st Paper Size 26 [...]

  • Page 60

    | OKIF AX 5 780/5980 60 Dial Options 40 Redial Tries 41 Redial Interval 42 Auto Start 43 Dial T one Detect 44 Busy T one Detect 45 MF/DP 46 Pulse Dial Rate * 47 Pulse Make Ratio * 48 Pulse Dial T ype * 49 MF T one Duration * 50 PBX Line 51 Flash/Earth/Normal * 52 Dial Prefix * Settings for 46, 47, 48, 49, and 51 should only be changed by Authorized[...]

  • Page 61

    | User’s Guide: English 61 LAN Options (for Internet Fax) 80 Auto T ray SW 81 Paper Size Check 82 LAN Print T .O. 83 POP Interval 84 DELET POP MSG. 85 Time Between GMT 86 T ext Print 87 Header Print 88 Coding Mode 89 EX.FINE MODE 90 Sender ID (E-Mail) 91 DOMAIN Name 92 Return Receipt 93 Receipt Format 94 Send File Format 95 POP GW Setting 96 GW F[...]

  • Page 62

    | OKIF AX 5 780/5980 62 Setting Basic F eatures Setting the Language 1 Press Menu/Exit to enter the menu. 2 Using the numeric keys (0-9), enter speed access number 13. 3 Select the language you want to appear on the display panel. 4 Press Menu/Exit to return to standby mode. Setting the Date and Time Follow these instructions to set the date and ti[...]

  • Page 63

    | User’s Guide: English 63 Setting Y our Fax Machine’s ID Fax machines must identify the sender (Sender ID) and the sender ’ s telephone number (TSI/CSI) on each page of every fax sent. ! Important: Programming this information into your fax machine is required by law in the United States. TSI/CSI This is the telephone number of your fax mach[...]

  • Page 64

    | OKIF AX 5 780/5980 64 Setting the Answering Mode Procedure 1 Press Menu/Exit to enter the menu. 2 Input speed access no. 10 (Auto Answer). 3 Press  or  to select the desired mode. Press Enter . 4 Press Menu/Exit to return to standby mode. Set the answering mode based on how you want your machine to answer calls and what telephone equipment [...]

  • Page 65

    | User’s Guide: English 65 Auto Receive Mode [F AX] Y our machine is connected to a telephone line r eserved only for fax communication. This is the factory setting. Y our machine assumes all incoming calls are fax messages and automatically receives all incoming fax messages. Manual Receive Mode [TEL] Y ou use the same line for both fax and tele[...]

  • Page 66

    | OKIF AX 5 780/5980 66 T elephone Answering Device Mode [T AD] Y ou have an external, optional answering machine connected to your fax machine. In this mode, your machine detects whether an incoming call is a fax or voice call. If it is a fax call, your machine receives the fax. If it is a voice call, your machine rings, then your answering machin[...]

  • Page 67

    | User’s Guide: English 67 Forwarding Mode [FWD] All fax communications are r eceived into memory , then forwar ded to another telephone number . When set to this mode, the machine receives all fax communications into memory , and then automatically sends the messages to the telephone number programmed into the Call Forwarding function. This func[...]

  • Page 68

    | OKIF AX 5 780/5980 68 Dial and Incoming Call Parameter Settings These settings allow you to control the way your machine dials telephone numbers and receives incoming calls. Setting these functions before beginning use of your machine will make your fax communications more efficient. Setting Dial and Incoming Call Parameters 1 Press Menu/Exit to [...]

  • Page 69

    | User’s Guide: English 69 Auto Start Speed Access no. 42. W ith this function set to ON , the machine automatically begins dialing as soon as a location is selected by pressing a One-T ouch key or by entering another Speed Dial number . There is no need to press the Start key . A vailable settings are ON and OFF . ON is the default setting. Dial[...]

  • Page 70

    | OKIF AX 5 780/5980 70 T one (MF) Duration ! This setting can only be changed by an Authorized Service T echnician. Speed access no.49 If the machine is set to the MF dialing method, this function controls the duration of the tones used for dialing. T one duration varies by country . A vailable settings are 75, 85, and 100 ms. 100 ms is the defaul[...]

  • Page 71

    | User’s Guide: English 71 FLASH/EARTH/NORMAL ! This setting can only be changed by an Authorized Service T echnician. Speed access no. 51 This function sets the type of PBX line your machine is connected to (if your machine is connected to a PBX). A vailable settings are NORMAL (N) , flash (F) and earth (E). NORMAL (N) is the default setting. DI[...]

  • Page 72

    | OKIF AX 5 780/5980 72 Incoming Call Parameters Incoming Ring Speed access no. 60 This function enables the machine to emit a soft ringing sound (through the machine’ s built-in speaker) when a call is received. If the function is set to OFF , the machine DOES NOT not emit a ringing sound during incoming calls. If the function is set to ON, the [...]

  • Page 73

    | User’s Guide: English 73 Continuous T one Speed Access no. 63 When this function is set to ON, a completion tone is emitted at the end of receiving a fax. Pressing the Stop key turns off the tone. A vailable settings are ON and OFF . OFF is the default setting. PC/F AX Switch Speed Access no. 64 When set to ON, the machine automatically switche[...]

  • Page 74

    | OKIF AX 5 780/5980 74 Other Basic Parameters Monitor V olume Speed Access no. 11 The machine is equipped with a speaker for monitoring operations. This function provides a 5-level audio adjustment of the speaker . A vailable settings are OFF , Low , Mid , High-Mid, High. Mid is the default setting. Buzzer V olume Speed Access no. 12 The machine i[...]

  • Page 75

    | User’s Guide: English 75 Paper-Size Setting The machine can support two different paper settings (when the 2nd-Tray option is installed). 1’ST Paper Size Speed Access no. 25 Sets the size of the paper loaded in the standard (built-in) paper tray . Default setting is Letter . 2’ND Paper Size* Speed Access no. 26 Sets the size of the paper lo[...]

  • Page 76

    | OKIF AX 5 780/5980 76 Backup File TX Speed Access no. 33 This feature lets you set up your machine to automatically send a copy of every fax it sends or receives to a predetermined number . T o use this feature, you need to · activate it (set it to ON) · set a four-digit password · program the number of the backup recipient This is One T ouch [...]

  • Page 77

    | User’s Guide: English 77 Connecting to a PBX Private Branch Exchanges (PBXs) are private telephone systems used to route calls internally (for example, in a company). When dialing a telephone number , if a prefix (access) number is required to open an outside line, the line is connected to a PBX. If your machine is connected to a PBX, please ma[...]

  • Page 78

    | OKIF AX 5 780/5980 78 Entering a PBX Dial Prefix 1 Press Menu/Exit to enter Menu. 2 Input speed access no. 50 (PBX Line). W ait. 3 Press  or  to select ON or OFF setting. Press Enter . 4 Press  until you reach Dial Prefix. Press Enter* . 5 Input the digit(s) normally dialed to obtain an outside line from the PBX. Press Enter . 6 Press Me[...]

  • Page 79

    | User’s Guide: English 79 Programming Speed Dial Numbers T ypes of Speed Dials There are four types of spaces: · One-T ouch Speed Dial · 2-Digit Speed Dial · 3-Digit Speed Dial · Group Dial ! Each fax number that you enter or program into your machine can be up to 40 digits long. If you need to dial a number with more digits, use the chain d[...]

  • Page 80

    | OKIF AX 5 780/5980 80 One- T ouch Speed Dials For quick and easy faxing operations, you can store telephone numbers in the machine’ s memory and send documents to a fax number by pressing a single key . The total number of stored telephone numbers varies by model. · 40 (Model 5780) · 80 (Model 5980, using the second hidden panel) Fig1_08a.eps[...]

  • Page 81

    | User’s Guide: English 81 Y our fax machine is equipped with one-touch keys. The total number of one-touch keys varies by model. · 40 (Model 5780) · 80 (Model 5980, using the second hidden panel) Each one-touch key may be programmed with: · T wo 40-digit numbers a primary number an alternative number used if the primary number is busy or goes[...]

  • Page 82

    | OKIF AX 5 780/5980 82 2- or 3-Digit Speed Dials In addition to one-touch speed faxing, you can program an additional xxx numbers for 2- or 3-digit entry faxing. where xx = 100 (Model 5780) 150 (Model 5980) 2-Digit Speed Dial Numbers These are the remaining spaces up to 99. They are called two-digit because you access them by entering their two-di[...]

  • Page 83

    | User’s Guide: English 83 Programming Instructions T o program your speed dial numbers, follow these instructions. Programming speed dial numbers has two steps. · collecting the information · programming the information Collect Information Gather the following information for each Speed Dial number you want to store: · Name · Primary T eleph[...]

  • Page 84

    | OKIF AX 5 780/5980 84 Primary T elephone Number (LOC#) This is the main number . The main number can be up to 40 characters long. Alternat e T elephone Number (AL T#) If the main number is busy or does not answer , the machine automatically dials this alternate number . The alternate number can be up to 40 characters long. Communications Speed Th[...]

  • Page 85

    | User’s Guide: English 85 Program the Information T o enter the information for each speed dial number, use one of the following input methods. · Other Keys · Numeric Keypad · One-T ouch Keypad Other Keys These keys are used in the programming process. They include Menu/Exit, Shift keys, Enter , and Capital (CAPS). Numeric Keypad 0-9/*/# Use [...]

  • Page 86

    | OKIF AX 5 780/5980 86 One- T ouch Keypad The One-T ouch keypad is arranged like a standard keyboard for quick touch typing of names, Sender and Location ID. Alphabet Keys: (#1-27, except #20) Use these keys for easy entry of alphabetic characters. Caps Key (One-T ouch key #31) Use this key to switch between uppercase and lowercase when entering a[...]

  • Page 87

    | User’s Guide: English 87 See next page. 4[...]

  • Page 88

    | OKIF AX 5 780/5980 88 Programming a Speed Dial ! Print the T elephone Directory before you begin programming. This provides a reference of the speed dial numbers already programmed. See “Reports, T elephone Directory .” Be sure to write the name for any Speed Dial numbers you program on the One T ouch Sheet(s). The One T ouch Sheet(s) provide[...]

  • Page 89

    | User’s Guide: English 89 5 Input the telephone number (LOC #). Press Enter . 6 Input a name if desired (up to 15 characters). Press Enter . 7 Input alternate telephone number (AL T#) [if desired]. Press Enter . 8 Select Communication Speed , press Enter . 9 Select On or Off for Echo Protection , press Enter . 10 Repeat the above process from St[...]

  • Page 90

    | OKIF AX 5 780/5980 90 Clearing a Speed Dial ! Print the T elephone Directory before you begin clearing. See “Reports, T elephone Directory .” This provides a reference of the speed dial numbers already programmed. There are three ways to clear a speed dial number . · Programming new information as a replacement to the existing speed dial inf[...]

  • Page 91

    | User’s Guide: English 91 Basic F axing · Y our machine can transmit documents with normal wear (staple holes, letter folds and minor corner folds). · If you are not sure how a document will fax, first make a copy on your machine. Load the document (face down) and press the Copy . · If your documents are heavily bent, creased or torn, make a [...]

  • Page 92

    | OKIF AX 5 780/5980 92 Single Page Specifications Also see “Basic Faxing, Document Guidelines, General.” Width Minimum 5.8 inches (148 millimeters) Maximum 8.5 inches (216 millimeters) Length Minimum: 5 inches (128 millimeters) Maximum: 14 inches (356 millimeters) Paper W eight Minimum 13 pounds (50 g/m²) Maximum 28 pounds (105 g/m²) Paper T[...]

  • Page 93

    | User’s Guide: English 93 1 Adjust the document guides ( 1 ) to the width of the paper you are using. Fig_01.eps 2 Neatly stack your documents, then insert them face down into the document feeder . Adjust the document guides for a snug fit. Fig2_35.eps Loading Documents T o prevent paper jams and problems during operation: · Stack your document[...]

  • Page 94

    | OKIF AX 5 780/5980 94 3 The machine grips the documents, and pulls in the bottom page. 4 If necessary , use the T ype of Original (Contrast) and Resolution keys to adjust for the best possible image quality . 5759_quality .eps 5 Y our documents are now ready for faxing or copying. Contrast Press the T ype of Original key until the desired contras[...]

  • Page 95

    | User’s Guide: English 95 Sending a Fax Y ou may send a fax to a single location or to multiple locations. This section describes faxing to a single location. There are two ways to send one fax to multiple locations using one fax session: group fax or broadcast fax. See “Sending a Fax to Multiple Locations.” Procedure 1 Load your documents. [...]

  • Page 96

    | OKIF AX 5 780/5980 96 Using a One- T ouch Speed Dial Key Press the One-T ouch key you have programmed. Fig1_08a.eps Using 2- or 3-digit Speed Dial 1 Press the Speed Dial/Search key . 2 Enter the Speed Dial number (2 or 3-digit) using the numeric keypad. 3 Press the Enter Key . W ait. 4 The document will begin faxing. 5759_74.tif[...]

  • Page 97

    | User’s Guide: English 97 Using the Search Function 1 Press the Speed Dial/Search key . The display will show ENTER 1’ST CHAR. 2 Using the One-T ouch key , enter the first letter of the name of the location you want to transmit to. 3 Repeatedly press  to scroll through the list of location IDs beginning with the selected letter . 4 When the[...]

  • Page 98

    | OKIF AX 5 780/5980 98 Rejecting Unsolicited Fax Messages Closed Network Speed Access 21 If closed network is on, your machine will ONL Y accept faxes from numbers programmed as Speed Dial Numbers. This keeps out unwanted faxes (such as advertising). Y ou can also set your machine to send faxes to ONL Y the numbers programmed as Speed Dial Numbers[...]

  • Page 99

    | User’s Guide: English 99 Power Failures A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. T ypical memory-backup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost. If the data in mem[...]

  • Page 100

    | OKIF AX 5 780/5980 100 Display Messages Here are some of the messages you may see during a typical fax transmission. (location) The remote location’ s Personal ID, TSI/CSI, Location ID or the telephone number you entered will identify the location during transmission. CALLING The machine dialled a number (remote location), made contact, and tha[...]

  • Page 101

    | User’s Guide: English 101 Basic Faxing Situations Real- Time Dialing Occasionally you may want to dial numbers in real time, one digit at a time. Press the Hook key on your control panel to open a telephone line. Y ou will hear a dial tone. Enter the number . If an external telephone is connected to your machine, you can dial in real time by pi[...]

  • Page 102

    | OKIF AX 5 780/5980 102 Stopping a T ransmission T o stop a transmission while it is in progress: 1 Press the Stop key twice. The display shows STOPPED. 2 If documents are stuck partway through the document feeder , you may see a R EL O AD DOCU M ENT message on the display . Press the Stop key again. The machine feeds the document the rest of the [...]

  • Page 103

    | User’s Guide: English 103 No Paper Reception When your machine runs out of paper: · A NO P AP ER, R EPL ACE P AP ER message appears on the display . · The machine continues to receive faxes in memory . · Any messages received in memory are printed when the paper is replaced. For more information, see “Basic Faxing, Receiving Messages to Me[...]

  • Page 104

    | OKIF AX 5 780/5980 104 Receiving Faxes to Memory When your machine is set to Memory Reception Mode (MEM), it receives data into memory without printing and displays M SG. IN MEMORY . See “Setting Basic Features, Setting the Answering Mode, Memory Reception Mode.” Y ou may want to set your machine for memory reception if you receive faxes cont[...]

  • Page 105

    | User’s Guide: English 105 When Are Memory Messages Printed? When messages are received into memory , they will print when · paper is replaced, if the machine ran out of paper · you request them, if the machine is set to receive messages to memory · when the machine is switched from Memory Reception Mode to Auto Receive Mode Memory Message Li[...]

  • Page 106

    | OKIF AX 5 780/5980 106 Active Memory Files Report This report provides a list of all messages stored in your machine’ s memory , including documents waiting for transmission and documents which have been received and not yet printed. Information provided on this report includes: · The date and time at which the message was scanned into memory [...]

  • Page 107

    | User’s Guide: English 107 Printing Messages Stored in Memory 1 Press Menu/Exit to enter Menu. 2 Press  to select Print from Memory . Press Enter . 3 Press  to select Print Memory Msg. Press Enter . ! If a memory reception password has been set, enter the 4-digit password. Press Enter . 4 All data in memory is printed. ! If you switch to A[...]

  • Page 108

    | OKIF AX 5 780/5980 108 Messages in Memory and Power Losses A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. T ypical memory-backup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost. I[...]

  • Page 109

    | User’s Guide: English 109 Dual Access Y our fax machine’s dual access feature allows you to load and prepare to transmit a document while it is receiving or sending another fax from memory . This feature increases your productivity and reduces the time you spend waiting for other operations to finish. Dual Access applies · while making a cop[...]

  • Page 110

    | OKIF AX 5 780/5980 110 What Y ou Can Do W hile Sending a Fax After your fax machine has finished scanning a document into memory and while it is transmitting from memory , you can: 1 Make copies. 2 Load another document and prepare it for transmission. Y ou can continue to load documents as long as memory is available in your machine. When the fi[...]

  • Page 111

    | User’s Guide: English 111 What Y ou Can Do W hile Receiving a Fa x While your machine is receiving a fax, you can: 1 Load another document and prepare it for transmission. Y ou can continue to load documents as long as memory is available in your machine. When the first transmission is complete, the next fax you have loaded is automatically sen[...]

  • Page 112

    | OKIF AX 5 780/5980 112 Making Copies Y our machine can be used as a convenience copy machine. It can produce up to 99 copies at one time. There are two copy stacker capacities. · 250 sheets for face-down copies · 10 sheets for face-up copies Documents fed through the automatic document feeder print at 600 dpi. Paper used for copying has two pos[...]

  • Page 113

    | User’s Guide: English 113 Manual Paper Feeder Use the manual paper feeder to make a copy on paper different from the paper loaded in the paper tray . 1 Load the document in the document tray . 2 Fold down the manual paper feeder tray . Fig2_36.eps 3 Insert a sheet of paper (face up) on the tray and push into the slot until the machine grabs hol[...]

  • Page 114

    | OKIF AX 5 780/5980 114 Face Up Stacking/Face Down Stacking ! If the lever is set for face up, faxing is disabled. The machine can process copies in two ways. · stacked with printed side up (Face Up) or · stacked with print side down (Face Down) The position of the lever determines how the copies are stacked. The lever is located on the side of [...]

  • Page 115

    | User’s Guide: English 115 Sending a F ax to Multiple Locations ! Individual destination numbers included as part of either method may be saved (programmed) into your fax machine as One-T ouch or 2- or 3–digit Speed Dial numbers. These saved (programmed) numbers must exist before sending a fax. See “Programming Speed Dial Numbers.” Group v[...]

  • Page 116

    | OKIF AX 5 780/5980 116 Group Fax A group fax is a fax sent to several locations. A group fax is meant to be repeated. The group is a collection of fax numbers to which you regularly or repeatedly send communications. This set of numbers is saved (programmed) into the machine. ! Individual destination numbers included as part of the group fax may [...]

  • Page 117

    | User’s Guide: English 117 Group Faxing What is a Group Fax? If you often send a fax to many fixed locations, setting up these locations as a group will save time. A group fax is a fax sent to several locations. A group fax is meant to be repeated. The group (a collection of destination numbers [where the fax is going to] IS saved (programmed) i[...]

  • Page 118

    | OKIF AX 5 780/5980 118 Programming a Group ! The locations you use to create a group MUST BE programmed as One-T ouch, 2-digit, or 3-digit Speed Dials before you create a group. Refer to “Programming Speed Dial Numbers.” Print the Group Directory Report before programming a Group. This report is a reference of group numbers already programmed[...]

  • Page 119

    | User’s Guide: English 119 Deleting Groups ! Print the Group Directory Report before deleting a Group. This report is a reference of group numbers already programmed. See “Reports.” Y ou can delete an entry in a group, several entries, or the entire group. T o delete an entry , perform the delete procedure for only that entry. T o delete sev[...]

  • Page 120

    | OKIF AX 5 780/5980 120 Sending a Fax to a Group 1 Load your documents. 2 Press the Menu / Exit key . 3 The display will show: MENU 1>GROUP TX 2 DELA YED T X 3 DELA YED BA T CH T X 4 Press the Enter key . 5 A list of groups will be displayed. 6 Y ou may select one group or multiple groups. There are three ways to find a group. scrolling by name[...]

  • Page 121

    | User’s Guide: English 121 Finding a Group Scrolling Press  or  to scroll the group you want to send to. If you are sending to one group, press the Enter key . or If you are sending to multiple groups, scroll through the list and select each group you want to send to. An * will appear in front of each group that has been selected. When you[...]

  • Page 122

    | OKIF AX 5 780/5980 122 Finding a Group Name Y ou can find a group name by using the · Group Directory Report · Speed Dial/Search If you do not know the name of the group · use the Group Directory Report or · Press Speed Dial/Search key twice. Then scroll through the list. If you know the name of the group, press the Speed Dial/ Search key , e[...]

  • Page 123

    | User’s Guide: English 123 Using Speed Dial/Search The Speed Dial/Search key allows you to access an alphabetical list of the Speed Dial and Group names programmed into your machine. T o search, press the Speed Dial/Search key . If you know the name of the group, use the first letter of the name of the group to search. If you do not know the nam[...]

  • Page 124

    | OKIF AX 5 780/5980 124 Broadcasting What is a Broadcast Fax? A broadcast fax is a fax sent to several locations. A broadcast fax is a one-time event (not meant to be repeated). The broadcast, a collection of destination numbers [where the fax is going to], IS NOT saved (programmed) into the machine. ! The locations you use during a broadcast CAN [...]

  • Page 125

    | User’s Guide: English 125 Sending a Broadcast Fax 1 Load the document. 2 Enter the programmed location. Use a One-T ouch key , 2- or 3– Digit Speed Dial, Group Directory , or enter a number on the numeric keypad. 3 Press Enter . 4 Repeat Steps 2 and 3 until all locations for the broadcast are input. For more information, refer to the Notes, b[...]

  • Page 126

    | OKIF AX 5 780/5980 126 Deleting a Location from a Broadcast Fax T o delete a location from a broadcast fax (after Step 4 of the previous section, “Sending a Broadcast Fax”), follow these steps. 1 Press Enter . 2 Press  . 3 Press Enter . 4 Press  or  to move the cursor to the location name. 5 Press Enter or Clear . 6 Press Clear . The[...]

  • Page 127

    | User’s Guide: English 127 Advanced Operations The advanced operations are: · Delayed Faxing Delayed Fax Transmission Delayed Batch Transmission · Priority Transmissions · Confidential Faxes · Call Forwarding · Relay Faxing · Polling Transmission (sending documents requested by another fax machine)[...]

  • Page 128

    | OKIF AX 5 780/5980 128 Delayed Fax vs. Delayed Batch A delayed fax transmission is one fax sent to one location, group, or broadcast, at a time and date specified by you. A delayed batch transmission is a little more complicated. In a delayed batch transmission, faxes to a single location are not sent until a specified time. The faxes are sent at[...]

  • Page 129

    | User’s Guide: English 129 Delayed Faxing What is Delayed Faxing? Delayed Faxing allows you to send documents at a specified time and date. It frees you from having to manually start the transmission. Y ou can scan the document and store the data in memory . The fax machine can send documents at different specified times (sessions). Y ou can pro[...]

  • Page 130

    | OKIF AX 5 780/5980 130 Sending a Delayed Fax 1 Load the document(s). 2 Press Menu/Exit to enter Menu. 3 Press  or  to access Delayed TX . Then press Enter . 4 Press  or  to move between date and time settings, and  or  to move between columns. 5 Input the desired date and time using the numeric keypad. Press Enter . Enter times [...]

  • Page 131

    | User’s Guide: English 131 Canceling Delayed T ransmissions T o cancel a delayed transmission before it is sent: 1 Press Stop . 2 The display shows Communication Cancel . 3 The display shows Location ID or T el. No. of the delayed transmissions currently programmed in the machine. 4 Press  or  to select transmission to cancel. Press Enter [...]

  • Page 132

    | OKIF AX 5 780/5980 132 Delayed Batch T ransmission In a delayed batch transmission, all faxes to a single location are held until a specified time. The specified time is a daily event (the faxes are sent at the same time every day). Imagine that your fax machine is located in the main office, and you send faxes to your sales force. Y our machine [...]

  • Page 133

    | User’s Guide: English 133 Setting the Batch TX Time Function ! Locations used for Delayed Batch Transmission must be programmed into Speed Dial numbers 31 through 40 before the Batch TX Time may be set. 1 Press Menu/Exit to enter the menu. 2 Press  to select Location Prog ram. Press Enter . 3 Press  to select Batch T X Time. Press Enter .[...]

  • Page 134

    | OKIF AX 5 780/5980 134 Send a Fax as Part of a Delayed Batch 1 Load the document(s). 2 Press Menu/Exit key to enter the menu. 3 Press  to select Delayed Batch TX. Press Enter . 4 Enter the Speed Dial number of the desired location using the assigned One T ouch key or the numeric keypad. Press Enter . ! Locations used for Delayed Batch Transmis[...]

  • Page 135

    | User’s Guide: English 135 Canceling Delayed Batch T ransmissions T o cancel a delayed transmission before it is sent: 1 Press Stop . 2 The display shows Cancel Communication . 3 The display shows Location ID or T el. No. of the delayed transmissions currently programmed in the machine. 4 Press  or  to select transmission to cancel. Press [...]

  • Page 136

    | OKIF AX 5 780/5980 136 Priority T ransmission When you need to send a document immediately , use priority transmission. W ith priority transmission, your urgent fax is processed before anything else. A priority transmission document will be sent before · any previously scanned documents · any received (incoming) documents Sending a Priority TX [...]

  • Page 137

    | User’s Guide: English 137 Confidential Faxes Facsimile machines are often located in open areas where anyone can look through the messages received. The confidential fax feature controls access to faxes. A confidential fax is a fax sent or received to the secured memory of a machine. This secured memory is called a personal mailbox (or sub-addr[...]

  • Page 138

    | OKIF AX 5 780/5980 138 Programming Personal (Confidential) Mailboxes Speed access no. 04. A personal (confidential) mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox. For your machine, the address is the number (1 to 16) of the mailbox. Y our machine can be programm[...]

  • Page 139

    | User’s Guide: English 139 Creating a Personal (Confidential) Mailbox 1 Press Menu/Exit to enter the Menu. 2 Input speed access number 04, wait. 3 Enter the personal box number (1-16). Press Enter . This is the address. 4 Press  or  to select Confidential. Press Enter . 5 Input a 4-digit numeric password (0000-9999). Press Enter . 6 Repeat[...]

  • Page 140

    | OKIF AX 5 780/5980 140 Changing a Password Speed access no. 04. ! A mailbox must be empty before it can be modified or closed. T o change a password: 1 Press Menu/Exit to enter Menu. 2 Input speed access no. 04. W ait. 3 Enter the number of the personal mailbox to be modified. Press Enter . 4 Press Enter to select Password Change . 5 Input the ex[...]

  • Page 141

    | User’s Guide: English 141 Closing a Mailbox Speed access no. 04. ! A mailbox must be empty before it can be closed. T o close a mailbox: 1 Press Menu/Exit to enter Menu. 2 Input speed access no. 04. W ait. 3 Enter the number of the personal mailbox you are working with. Press Enter . 4 Press  or  to select Close. Press Enter . 5 At Close [...]

  • Page 142

    | OKIF AX 5 780/5980 142 Sending Confidential Faxes When a confidential fax is sent, it is received to a personal mailbox (or sub-address number). The personal mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox. Y our machine can send messages to up to 16 designated ma[...]

  • Page 143

    | User’s Guide: English 143 Receiving Confidential Faxes A confidential fax is received to a personal mailbox (or sub- address number). The personal mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox. Y our machine can receive confidential faxes from · OKIF AX (or c[...]

  • Page 144

    | OKIF AX 5 780/5980 144 Knowing Y ou’ve Received a Confidential Fax Confidential Reception Report Every time your machine receives a confidential fax, the Confidential Reception Report prints. This report lists the mailbox number(s) that received faxes. Printing Confidential Faxes ! Y ou must know the address and password of the confidential mai[...]

  • Page 145

    | User’s Guide: English 145 Deleting Confidential Faxes ! Y ou must know the address and password of the confidential mailbox you wish to delete from. The Confidential Reception Report has the mailbox address. 1 Press Menu/Exit to enter Menu. 2 Press to  select Print from Memory . P ress Enter . 3 Press  to select Print Personal Box. P ress[...]

  • Page 146

    | OKIF AX 5 780/5980 146 Call Forwarding Y our fax machine can automatically forward incoming faxes to a predetermined number . This number may be up to 40 characters (0-9, *, #, +, Pause, Space) long. T o use forwarding, you must 1 set the forwarding number . 2 set the Auto Answer mode to FWD. Set a Forwarding Number 1 Press Menu/Exit to enter the[...]

  • Page 147

    | User’s Guide: English 147 Set the Auto Answer Mode to FWD 1 Press Menu/Exit to enter the menu. 2 Press  to select Setup. Press Enter . 3 Press  to select Machine Settings. Press Enter . 4 Press  to select Auto Answer mode. Press Enter . 5 Press  to select FWD. Press Enter . 6 Press Menu/Exit to return to standby mode. Clear Forwardi[...]

  • Page 148

    | OKIF AX 5 780/5980 148 Forward on P aper/T oner Error Y our machine can provide a backup in case it runs out of toner or paper . When a Paper/T oner Error forwarding number is programmed, and your machine runs out of paper or toner , any faxes received are forwarded to the programmed number . Forward on Paper/T oner will not work if the machine i[...]

  • Page 149

    | User’s Guide: English 149 Backup File TX General Information Backup File TX is User Function Setting 33. This feature lets you set up your machine automatically send a copy of every fax it sends or receives to a predetermined number . T o use this feature, you need to · activate it · set a four-digit password · program the number of the back[...]

  • Page 150

    | OKIF AX 5 780/5980 150 Program Backup Recipient The backup recipient is the fax machine to which copies of your correspondence are sent. Follow this procedure to program the Backup Recipient’ s fax machine number . 1 Press Menu/Exit to enter the Menu. 2 Press  (SHIFT DOWN) to move to L OCA TION PROGRAM . Press Enter . 3 W ith SP EED DIAL sel[...]

  • Page 151

    | User’s Guide: English 151 Relay Faxing What is an example of Relay Faxing? Imagine that you need to send a fax to a number of locations in another area code. W ith Relay Faxing, you (the relay initiating station) send one fax (transmission) long distance to another machine (the relay key station [hub]). The relay key station (hub) then sends th[...]

  • Page 152

    | OKIF AX 5 780/5980 152 Using Y our Machine as a Relay Initiating Station Y our machine can act as the relay initiating station, which starts the relay broadcast by sending the original documents. Before you program your machine to initiate a relay broadcast, you must have the information listed below . · Relay Password · Relay Group Numbers · [...]

  • Page 153

    | User’s Guide: English 153 Contact Number for Relay Broadcast Report The relay key station (hub) can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report. T o receive the report, the telephone number of the relay initiating station must be[...]

  • Page 154

    | OKIF AX 5 780/5980 154 Relay Broadcast Report The relay key station (hub) can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report. T o receive the report, the telephone number of the relay initiating station must be programmed into the spe[...]

  • Page 155

    | User’s Guide: English 155 Initiating a Relay Broadcast 1 Load the document(s). 2 Press Menu/Exit to enter Menu. 3 Press  to select Relay Initiate TX. Press Enter . 4 Enter the password (4-digit number) of key relay station. Press Enter . 5 Enter two-digit numbers of remote stations. Press Enter . 6 Enter the desired location using the Speed [...]

  • Page 156

    | OKIF AX 5 780/5980 156 Using Y our Machine as a Relay K ey Station (Hub) ! OKIF AX 5980 only! Y our machine can act as the relay key station (hub), which receives the original document from the relay initiating station and then forwards the document to the destination machines. Y our machine can send a confirmation report to the relay initiating [...]

  • Page 157

    | User’s Guide: English 157 Program the Destination Numbers Collect the contact numbers for the destination machines to which you will forward the relay fax. Each number must be programmed into your machine as a Speed Dial. See “Programming Speed Dial Numbers.” Create the Destination Group(s) The Speed Dial numbers of the contact numbers (of [...]

  • Page 158

    | OKIF AX 5 780/5980 158 Create the Relay Broadcast Mailbox (includes Relay Password) ! The Mailboxes (numbers 1 to 16) are used for Personal (Confidential) Mailboxes, Memory Polling (Bulletin), and Relay Broadcasting. If you are using these features, remember that the total number of available mailboxes is shared by these functions. ! Print the Pe[...]

  • Page 159

    | User’s Guide: English 159 7 Press the appropriate Speed Dial key(s) for the desired contact numbers. The display alternates between the Step 6 display and [Speed Dial Key Information] ENTER WHEN DONE 8 When all locations (contact numbers) are selected, press Start. 9 Y ou can program another Relay Broadcast Mailbox (Steps 3 -9) or Press Menu/Ex[...]

  • Page 160

    | OKIF AX 5 780/5980 160 Status of Relay Broadcast Report Y our machine [relay key station (hub)] can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report. For your machine to send the report, the telephone number of the relay initiating stat[...]

  • Page 161

    | User’s Guide: English 161 Printing the Relay Fax at the Hub If you set Speed Access 28, Relay Print to ON, your machine will print any relay fax it receives from a relay initiating station. T o change the setting of Relay Print (Speed Access 28): 1 Press Menu/Exit to enter the menu. 2 Input speed access number 28. 3 Press  or  to select O[...]

  • Page 162

    | OKIF AX 5 780/5980 162 Sending Documents Requested by Another Fax Machine (Polling T ransmission) Sometimes it is useful to simply load your documents into your fax machine and set it to wait for the receiving fax machine to call and collect them. This is called setting your fax machine to be polled, or polling transmission. Y our machine holds d[...]

  • Page 163

    | User’s Guide: English 163 Explanation of Polling T ransmission T ypes Feeder (Document T ray) Polling In Feeder (Document Tray) Polling, you place the document to be polled in the document tray . A remote machine will then call and collect (poll) the document. ! If you use feeder (document tray) polling, remember that the document remains in th[...]

  • Page 164

    | OKIF AX 5 780/5980 164 Memory Polling (Bulletin) In Memory Polling (Bulletin), the document to be polled is saved to a Personal (Confidential) Mailbox. Several remote machines can contact your machine and request the document. Y ou may also load several documents. Memory Polling (Bulletin) allows for repeat polls. The remote machines can contact [...]

  • Page 165

    | User’s Guide: English 165 Feeder (Document T ray) Polling During Feeder (Document Tray) Polling, remote machines request (poll) documents placed in the feeder (document tray). T o set document tray polling: 1 Press Menu/Exit to enter the menu. 2 Press  to select Polling TX/RX . 3 Press Enter to select Polling TX . 4 Press  to select F eed[...]

  • Page 166

    | OKIF AX 5 780/5980 166 Memory Polling During Memory Polling, remote machines contact your machine and request (poll) data directly from memory . Setting Memory Polling 1 Press Menu/Exit to enter the menu. 2 Press  to select Polling TX/RX. 3 Press Enter to select Polling TX. 4 Press  to select Memory Poll. Press Enter . 5 Load the document(s[...]

  • Page 167

    | User’s Guide: English 167 Memory Polling (Bulletin) During Memory Polling (Bulletin), remote machine(s) contact your fax machine and request (poll) documents. The documents are stored in specified personal mailboxes. The remote machine(s) continue the request(s) until all stored documents in the specified mailboxes have been retrieved. T o use [...]

  • Page 168

    | OKIF AX 5 780/5980 168 Create a Polling Mailbox 1 Press Menu/Exit key to enter Menu . 2 Input speed access no. 04. W ait. 3 Enter the personal box number (1-16). Press Enter . 4 Press  or  to select Bulletin Polling. Press Enter . 5 Repeat steps 3 and 4 until the desired number of bulletin polling mailboxes has been created (up to 16). 6 Pr[...]

  • Page 169

    | User’s Guide: English 169 Set Bulletin Polling 1 Press Menu/Exit to enter the menu. 2 Press  to select Polling TX/RX. Press Enter . 3 Press Enter to select Polling TX . 4 Press Enter to select Bulletin Poll (Box). 5 Input personal mailbox numbers (1-16). Press Enter after inputting each mailbox number . 6 When finished inputting mailbox numb[...]

  • Page 170

    | OKIF AX 5 780/5980 170 Printing Polling Documents in Memory 1 Press Menu/Exit to enter the menu. 2 Press  to select Print from Memory . P ress Enter . 3 Press  to select Print P ersonal Box. P ress Enter . 4 Enter the personal mailbox number (1-16) holding the document. Press Enter . 5 The message prints. Then, the machine returns to standb[...]

  • Page 171

    | User’s Guide: English 171 Dialing Another Fax Machine to Request Documents (Polling Reception) Y our machine can contact a remote fax machine and request documents from it. This is called polling or polling reception. Y our machine can poll only one machine at a time. 1 Press Menu/Exit to enter the menu. 2 Press  to select Polling TX/R X. Pr[...]

  • Page 172

    | OKIF AX 5 780/5980 172 Printing Faxes Polled into Memory Use this feature to · print faxes you have polled from a remote machine · print documents scanned into your machine for polling. 1 Press Menu/Exit to enter the menu. 2 Press  to select Print from Memory . 3 Press  to select Print Memory Poll. P ress Enter . 4 Faxes stored in memory [...]

  • Page 173

    | User’s Guide: English 173 Customizing F eatures and Operations Identifying Current Settings The Configuration Report is a list of current settings. Printing a Configuration Report 1 Press Menu/Exit to enter the menu. 2 Press  or  to select Repor t Print. Press Enter . 3 Press  or  to select Configuration. Press Enter . 4 The report [...]

  • Page 174

    | OKIF AX 5 780/5980 174 Changing Operation Functions Before making changes, print the Configuration Report. The Configuration Report is a list of current settings. It will help you identify the features and functions you want to change. Printing a Configuration Report 1 Press Menu/Exit to enter the menu. 2 Press  or  to select Report Print. [...]

  • Page 175

    | User’s Guide: English 175 List of Operation Functions Remote Diagnosis Speed access no. 14. The remote diagnostics feature allows service personnel to remotely dial and service the machine. This setting should remain OFF unless a service representative has asked you to turn it ON. A vailable settings are ON and OFF . The default setting is OFF [...]

  • Page 176

    | OKIF AX 5 780/5980 176 Memory Full Save Speed access no. 17 W ith features like group dialing, dialing starts after an entire document or set of documents is read into memory . Set to ON A message displays when memory becomes full and an operator time out seems likely during the dialing process. When set to ON, and memory fills up, all but the la[...]

  • Page 177

    | User’s Guide: English 177 Department Code Speed access no.19 This function controls whether or not machine operation is restricted. When set to ON (if Department ID and Department Codes have been programmed), users must enter a Department ID and password before being allowed access to the machine’ s functions. When set to OFF , no password is[...]

  • Page 178

    | OKIF AX 5 780/5980 178 Pulse Dial Rate ! This setting can only be changed by an Authorized Service T echnician. Speed Access no. 46 If the machine is set to Dial Pulse, this function controls the rate of the dialing pulses (which vary by country). A vailable settings are 10 , 16 and 20 pps. The default setting is MF (Modulated Frequencies). See ?[...]

  • Page 179

    | User’s Guide: English 179 T/F Timer Prg. Speed access no. 62 When set to T/F , the machine will automatically distinguish between incoming voice and fax communications. The T/F timer controls how long the machine waits for the call to be answered before switching to F AX mode. A vailable settings are 20 and 35 seconds. The default setting is 35[...]

  • Page 180

    | OKIF AX 5 780/5980 180 Distinctive Ring Speed access no. 67 Some telephone carriers offer a service called Distinctive Ring. Distinctive Ring lets you have different numbers on one line, each with its own distinctive ring. Y ou can then use one number exclusively as a fax number without the expense of a second line. Y our local telephone carrier [...]

  • Page 181

    | User’s Guide: English 181 Memory Password Speed access no. 05 This is a 4-digit numeric password used when the machine is operating in the Memory Only Reception Mode (MEM). When the machine is in this mode, and you don’t know the password, you can’t make changes or print memory data. Only one memory password can be programmed in your machin[...]

  • Page 182

    | OKIF AX 5 780/5980 182 Department Code Speed access no. 06 This is a 4-digit numeric password that must be entered to use the machine when it is set in the Department Code mode. Up to 99 Department Codes can be registered at one time. The Department Code is also known as the Restricted Access ID. ! User Function 19 (Department Code) must be set t[...]

  • Page 183

    | User’s Guide: English 183 T o set a Department Code ! User Function 19 (Department Code) must be set to ON before the Department Code may be set. ! Be sure to record the Department Code(s). Keep the record in a safe place. If you forget the Department Code, you will need to contact a Service Dealer for assistance. 1 Press Menu/Exit to enter men[...]

  • Page 184

    | OKIF AX 5 780/5980 184 Service Function Settings Service function settings affect the way a facsimile machine operates. If any of the following settings need to be changed, please contact the nearest OKIF AX dealer and request service. Long Document Scanning/T ransmission (Long Doc. Scan) Normally the machine will not scan documents longer than 3[...]

  • Page 185

    | User’s Guide: English 185 Repor ts Understanding Reports Y our machine provides useful reports that show the current settings, programming, and operations. Some reports print automatically after completion of operations. Refer to the reports listing below to determine which reports you may want to print. For instructions on printing a report, s[...]

  • Page 186

    | OKIF AX 5 780/5980 186 List of Reports Printed from the Menu · Activity Report · Active Mem. Files · Broadcast Confirmation Report (MCF) · Phone Directory · Group Directory · Configuration Report · Function List · Box Information Personal Box List Relay Broadcast Entry Report · Protocol Dump ! Only Authorized Service T echnicians will ac[...]

  • Page 187

    | User’s Guide: English 187 Activity Report This report provides a record of your machine’ s last 50 communications. Information provided on this report includes: · The total amount of time your machine spent sending faxes and the total amount of time spent receiving faxes. · The date, time and duration (S,R-TIME) of each transmission or rece[...]

  • Page 188

    | OKIF AX 5 780/5980 188 Active Memory Files Report This report provides a list of all messages stored in your machine’ s memory , including documents waiting for transmission and documents which have been received and not yet printed. Information provided on this report includes: · The date and time at which the message was scanned into memory [...]

  • Page 189

    | User’s Guide: English 189 Broadcast Confirmation Report Use this report to confirm the results of a multiple-location transmission ( broadcast). Information provided on this report includes: · The date and time at which the broadcast started. · The total amount of time used to complete the broadcast. · For each location, the Location ID, the[...]

  • Page 190

    | OKIF AX 5 780/5980 190 T elephone Directory This report provides a complete listing of all of the telephone numbers programmed into your machine’ s Speed Dial numbers. The information includes: · The Location ID and main fax number for each One- T ouch key and 2- and 3-digit Speed Dial number . · The alternate number (OR) for each One-T ouch [...]

  • Page 191

    | User’s Guide: English 191 Group Directory Report This report provides a complete listing of all of the numbers programmed into a specific group. There is a separate report for each group. The information includes: · Date and Time report was printed · ID of the machine generating the report · Group Number · Group Name · Location IDs program[...]

  • Page 192

    | OKIF AX 5 780/5980 192 Configuration Report The configuration report provides a list of the current operational settings of your machine. The information includes: · The current User Function settings (except for One T ouch Parameter settings, which appear in the telephone directory). · Certain numbers currently programmed into your machine Sen[...]

  • Page 193

    | User’s Guide: English 193 Function List The Function List is a report of the structure of the menu for your product. Use it as a reference while moving through the levels of the menu. It is NOT a report of the current menu settings. The Configuration Report provides a list of the current menu settings. See “Reports, Configuration Report.” P[...]

  • Page 194

    | OKIF AX 5 780/5980 194 Box Information Box Information has two reports: · Personal Box List · Relay Broadcast Entry Report OKIF AX 5980 only ! Y our machine has 16 available boxes, which are shared between several functions. Refer to “Advanced Operations” for more information on Relay Faxing, Confidential Faxes, and Memory Polling (Bulletin[...]

  • Page 195

    | User’s Guide: English 195 Personal Box List The Personal Box List is a status report for the 16 available mailboxes. There are four options for each mailbox: · Close This indicates that the mailbox has not been programmed. · Relay Broadcast OKIF AX 5980 only This indicates that the mailbox is programmed for a Relay Broadcast. · Confidential [...]

  • Page 196

    | OKIF AX 5 780/5980 196 Relay Entry Report ! This report is only available on the OKIF AX 5980. Y our machine can print a report of the locations programmed in a Relay Broadcast Mailbox. This report is called the Relay Entry Report. T o print the Relay Entry Report, you must know the number (01 to 16) of the Relay Broadcast Mailbox. The Relay Entr[...]

  • Page 197

    | User’s Guide: English 197 Message Confirmation Report This report provides information about your last single- location fax transmission or polling transmission. Information in this report includes: · The date of the communication. · The total amount of time your machine spent sending or receiving (S,R-TIME). · The Location ID or telephone n[...]

  • Page 198

    | OKIF AX 5 780/5980 198 Message Confirmation Report Option s Message Confirmation Report (MCF) is a very convenient feature that is often used on a daily basis to ensure that faxes were sent or arrived at the proper destinations. Use the following functions to set MCF parameters. MCF (Single-Loc) Speed Access no. 70 Set to ON, an MCF automatically[...]

  • Page 199

    | User’s Guide: English 199 Power Outage Report Y our machine has a 72-hour built-in battery backup in the event of a power failure. If power is interrupted to your machine, delayed transmissions, messages received into memory or other communications may be disrupted. As soon as power to the machine is restored, your machine automatically prints [...]

  • Page 200

    | OKIF AX 5 780/5980 200 Codes Used in Reports T wo types of codes are used in reports. Result Codes Communication Codes Result Codes Result codes indicate the results of communications. BUSY The other machine’ s line was busy or there was no answer . CANCL A message was erased after being held in memory for 10 days. COM P . A multiple-location t[...]

  • Page 201

    | User’s Guide: English 201 OK The communication was completed successfully . PUNIT This error code indicates a problem with the printing unit. Contact your service person. R_JAM A paper jam occurred in your machine while it was receiving a fax. It could not receive the entire message in memory . S_JAM A document jam occurred in the sending fax m[...]

  • Page 202

    | OKIF AX 5 780/5980 202 Maint enance Cleaning the Scanner Path For the best possible scanning quality , clean the paper lint and dust accumulated in the area around the contact image sensor ( a) . Open the control panel and gently wipe the area over the scanner . Fig4_14.eps a This section covers the procedures listed below . · Cleaning the Scann[...]

  • Page 203

    | User’s Guide: English 203 Replacing the T oner Car tridge ! This machine will only operate using the toner cartridge specified for this machine. The use of any other toner will result in the display of an operation error and in machine malfunction. Refer to “Options and Accessories” for information on obtaining the correct toner cartridge. [...]

  • Page 204

    | OKIF AX 5 780/5980 204 2 Press the release buttons (1) located on both sides of the copy stacker . Lift up the stacker . Fig4_02.eps 3 Pull the lock lever on the toner cartridge in the direction of the arrow . Fig4_11_a.eps ! CAUTION: When you open the top cover , you will see a label that reads: (CAUTION-HOT). This part is extremely hot–do not[...]

  • Page 205

    | User’s Guide: English 205 ! W arning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner , see “Installation, Safety .” 4 Carefully lift the toner cartridge out of the image drum unit. For disposal, place it in the plastic bag you recei[...]

  • Page 206

    | OKIF AX 5 780/5980 206 8 Push the lock lever (in the direction of the arrow) until it stops. Fig4_11.eps 9 Use the cleaning wipe provided with your new toner cartridge. Gently wipe back and forth across the full length of the LED array (1). Use a clean section of the wipe with each pass. Fig1_07.eps 10 Close the copy stacker and document tray . M[...]

  • Page 207

    | User’s Guide: English 207 Replacing the Image Drum ! This machine will only operate using the image drum unit specified by OKI for this machine. The use of any other image drum unit will result in the display of an operation error and in machine malfunction. Refer to “Options and Accessories” for information on obtaining the correct image d[...]

  • Page 208

    | OKIF AX 5 780/5980 208 Image Drum Replacement Procedure 1 T urn off the power switch. 2 Lift up on the document tray and swing it up and out of the way . Fig4_02.eps 3 Press the release buttons (1) located on both sides of the copy stacker . Lift up the stacker . Fig4_02.eps 1[...]

  • Page 209

    | User’s Guide: English 209 4 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. W rap it in the packaging materials fr om your new image dr um cartridge, and discard it. ! Please abide by local laws when disposing of an image drum cartridge. Fig4_04.eps 5 Insert the new drum cartridge. Press down firmly [...]

  • Page 210

    | OKIF AX 5 780/5980 210 Resetting the Drum Counter Use this function to reset the drum counter ONL Y · when you replace the image drum and · to clear the CHANGE DRUM message. T o reset the image drum counter: 1 Press Menu/Exit to enter the menu. 2 Press  until the > symbol is beside COUNTER . 3 Press Enter twice. 4 Press Clear twice. 5 Pre[...]

  • Page 211

    | User’s Guide: English 211 Options and Accessories ! Important: This machine will only operate using the consumables and options specified by OKI for this facsimile machine. The use of any other consumables or options will result in the display of an operation error and in machine malfunction. Obtaining Before you order , have the correct part n[...]

  • Page 212

    | OKIF AX 5 780/5980 212 Part Numbers Consumables Part Number Description 52112901 T oner Cartridge (5K Capacity) 40433318 Image Drum (20K Capacity)) 40733301 Sheet: One T ouch (1–40, T op Level) 40733302 Sheet: One T ouch (41–80, Bottom Level– Model 5980 only) Options Part Number Description 40755302 2 MB Memory Expansion Kit 40755312 4 MB M[...]

  • Page 213

    | User’s Guide: English 213 Internet Support Oki Data provides support via the Internet. Oki Data’ s main web site, www .okidata.com, is the gateway to Oki Data’ s products and services. my .okidata.com is a powerful area of Oki Data’ s web site designed to help you personalize the information and service you get from Oki Data. For more inf[...]

  • Page 214

    | OKIF AX 5 780/5980 214 Printing a Cleaning Page If you notice repeating marks or imperfections on your printouts, try printing a cleaning page before you replace the image drum. Cleaning page process · Removes residual impurities from printing surfaces. · Reduces problems such as repeating marks, blotching, and shading. T o print a cleaning pag[...]

  • Page 215

    | User’s Guide: English 215 1 T urn off the power switch. 2 Lift the document tray up (1) and back on its hinges. Fig4_01.eps Separation rubber Document tray ! Open the control panel fully, being careful not to damage the separation rubber (2). 3 Pull out the jammed document. 4 Return the document tray to its original operating position. Push dow[...]

  • Page 216

    | OKIF AX 5 780/5980 216 Clearing a Printing Paper Jam If your machine displays P APER JAM or NO P A PER when the paper tray still contains paper , there may be one or more sheets of paper jammed in the machine. T o clear a paper jam, follow the instructions below . ! If you are experiencing frequent paper jams, it may be due to the type of paper y[...]

  • Page 217

    | User’s Guide: English 217 3 Press the release buttons (1) located on both sides of the copy stacker . Lift up the stacker . Fig4_02.eps 4 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Set it aside on a clean, dry surface out of direct sunlight. ! W ARNING: Never expose the image drum cartridge to l[...]

  • Page 218

    | OKIF AX 5 780/5980 218 5 Pull out any paper caught inside the machine. Fig4_05.eps 6 Pull out the paper tray . Fig1_07.eps 7 Remove any paper caught in the feeder and any damaged paper in the tray . Fig4_06.tif 8 Load the paper tray , making sure the paper is below the “Paper Full” marking. 9 Slide the paper tray back into the machine until i[...]

  • Page 219

    | User’s Guide: English 219 Display Panel Messages This section lists the status and error messages that may appear on your machine’ s display panel, and explains what they mean and how to correct any problem they indicate. Normal Display in Standby Mode Under normal operating conditions, information is displayed on the top and bottom lines of [...]

  • Page 220

    | OKIF AX 5 780/5980 220 DOCUMENT JAM CONF I R M AN D ST OP A document being faxed or scanned has jammed in the scanner . See “Problem Solving, Clearing a Document Jam.” RELO AD DOCU M ENT Paper-feed error: A document to be faxed or scanned has not fed into the scanner properly . Remove the document and reload it into the document tray . 1 4:14[...]

  • Page 221

    | User’s Guide: English 221 PRINTER ALARM 2 REF ER T O U SER GU I DE or PRINTER ALARM 3 REF ER T O U SER GU I DE or PRINTER ALARM 4 REF ER T O U SER GU I DE For all PRINTER ALARM messages Open and close the cover . If this does not clear these messages, turn off your machine and call for service. For PRINTER ALARM 3 If you have the second paper t[...]

  • Page 222

    | OKIF AX 5 780/5980 222 Counters Y our machine keeps track of the number of pages it has printed or scanned. If you are experiencing a problem, a service person may ask you to check these counters. ! For some of the counters, the Service Bit must be set to ON. Y our service person will assist you with setting the service bit. Accessing the Print/S[...]

  • Page 223

    | User’s Guide: English 223 List of Problems Y our fax unit is a complex machine with many features and functions that allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experiencing a problem, read through the list of problems and solutions before calling your dealer . Problem 1: Th[...]

  • Page 224

    | OKIF AX 5 780/5980 224 Problem 12: Y our machine does not answer the phone or receive faxes. Problem 13: Y our received documents are light or have vertical streaks on them and you are not out of toner . Problem 14: Y ou set your machine for delayed transmission but it did not send. Problem 15: Y our machine will not poll a remote fax machine. Pr[...]

  • Page 225

    | User’s Guide: English 225 Problem 1: The display is blank. Solution: Check the power cord to make sure that it is firmly plugged in. V erify that the power switch is in the ON position. Check your wall outlet to make sure that it has power . Problem 2: Nothing happens when you press the control panel keys. Solution: T urn the machine off. W ait[...]

  • Page 226

    | OKIF AX 5 780/5980 226 Problem 4: Y our documents jam. Solution: Check the document for wrinkles, tears or other damage. Make sure there are no staples or paper clips. Make sure that the paper is clean and dry . Make sure the document is not wider than your machine can load. Try making a copy of the document on a photocopier and faxing the copy .[...]

  • Page 227

    | User’s Guide: English 227 Problem 6: The display shows a communication error . Solution: This alarm indicates any of a number of problems: · Y ou may be trying to communicate with an incompatible fax machine. Y our machine can only communicate with ITU-T Group 3 fax machines. · The remote machine may not be able to perform the function that y[...]

  • Page 228

    | OKIF AX 5 780/5980 228 Problem 7: Y ou sent a fax but the image the remote fax machine received was very poor . Solution: If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your T ransmit Resolution and T ype of Original settings. See “Basic Faxing Operations, Loading Documents.[...]

  • Page 229

    | User’s Guide: English 229 Problem 1 0 : The image received on your machine was very poor Solution: Contact the person sending you the fax and ask them to change their Resolution and T ype of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly . Then ask them to send the fax[...]

  • Page 230

    | OKIF AX 5 780/5980 230 Problem 1 2 : Y our machine does not answer the phone or receive faxes. Solution: First check to see that the power cord is connected to the AC outlet. Also check the reception mode you are using. Y our machine will not automatically receive faxes in manual answering mode [TEL]. See “Setting Basic Features, Setting the An[...]

  • Page 231

    | User’s Guide: English 231 Problem 1 4 : Y ou set your machine for delayed transmission but it did not send. Solution: Check the display to make sure that you have set your machine’ s clock to the correct time. See “Setting Basic Features, Setting the Date and T ime.” Problem 1 5 : Y our machine will not poll a remote fax machine. Solution[...]

  • Page 232

    | OKIF AX 5 780/5980 232 Problem 1 8 : Y our received faxes sometimes look distorted. Solution: If the document received is wider or longer than the paper you have loaded into your paper tray , your machine automatically reduces the length of the document to fit on your paper . This type of problem could be communication related. The document may h[...]

  • Page 233

    | User’s Guide: English 233 Problem 21: Y our machine receives faxes, but doesn’t print them. Solution: Y our machine may be out of paper . Check the paper tray . If empty , supply paper . Y our machine may be out of toner . Check the display for a TONER LOW message. If displayed, replace the toner cartridge. Y our machine may need a new drum. [...]

  • Page 234

    | OKIF AX 5 780/5980 234 Shipping Y our Machine United States and Canada Use this procedure to ship the machine. 1 Remove the image drum unit (with toner cartridge). 2 Place the image drum unit (with toner cartridge still installed) into a polyethylene plastic bag (black) and store it in a cool place away from direct sunlight. 3 Package the machine[...]

  • Page 235

    | User’s Guide: English 235 Specifications Dialing One-T ouch 5780: 40 5980: 80 Auto Dials 5780: 100 5980: 150 Groups 20, up to x numbers each where x = 140 for the 5780 230 for the 5980 Broadcast T ransmissions 5780: 150 locations 5980: 240 locations All specifications are subject to change without notice. For the latest product and technical su[...]

  • Page 236

    236 OKI F AX 5 7 80/5980 | General Protocol ITU-T G3 Modem Speed Maximum 33.6 Kbps T ransmission Speed 5780: 3.0 seconds per page (ITU-T T est Chart #1) 5980: 2.5 seconds per page (ITU-T T est Chart #1) Print Speed Maximum 10 pages per minute Print Resolution 600 dpi Communication Method Half duplex Coding Scheme MH / MR / MMR / JBIG with ITU-T ECM[...]

  • Page 237

    | User’s Guide: English 237 Scanning Scan Speed 5780: 3 seconds per page 5980: 1.5 seconds per page Scan Resolution 300 dpi Scan Width 8.5 inches (21.5 centimeters) Scan Length 5 to 14 inches (12.8 to 35.6 centimeters) Gray Scale 64 levels Consumables T oner Y ield The number of pages you can print with one toner cartridge depends on the type of [...]

  • Page 238

    238 OKI F AX 5 7 80/5980 | Paper Handling Automatic Document Feeder Letter , A4 50 sheets of 13 to 20-lb. paper (49 to 75 g/m 2 ) 30 sheets 21 to 28-lb. paper (79 to 105.5 g/m 2 ) Single sheet of 32-lb paper (121 g/m 2 ) Universal T ray Letter , legal 13 inch, legal 14 inch, Executive, A4, A5, A6. 250 sheets maximum 16 to 24 lb. (60 to 91 g/m 2 ) M[...]

  • Page 239

    | User’s Guide: English 239 Electrical Power 120 V AC +6%, -15% 50/60 Hz +/- 2% or 220/240 V AC +/- 15% 50/60 Hz +/- 2% Battery Backup 72 hours Power Modes Ready Standby W armup Time From Standby , 30 seconds Environmental T emperature Operating 50 to 90 degrees Fahrenheit 10 to 32 degrees Celsius Storage 14 to 110 degrees Fahrenheit -10 to 43 de[...]

  • Page 240

    | OKIF AX 5 780/5980 240 Index Alarms Adjusting the Buzzer 74 Adjusting the Speaker V olume 7 4 Alarm Indicator Location 30 Continuous T one 73 Incoming Ring 72 Signal T ones 38 Stop Key 33 Alphanumeric Caps Key 35 Programming the Keys 35 T elephone Directory 22 AL T# (Speed Dial Number) 84 Alternate Number 21, 34 Answering Machine and T elephone, [...]

  • Page 241

    | User’s Guide: English 241 B B.C. (Communication Code) 201 Back Cover 27 Backup File TX 76, 149 Batch, Delayed T ransmission 13 2 Battery Backup 22 Specifications 239 Beeps 38 Box Information 194 Broadcast Confirmation Report 189 Definition 116, 124 Enter Key 30 Entry Report 199 Locations (Number of) 235 Sending 125 vs. Group 115 Bulletin Pollin[...]

  • Page 242

    | OKIF AX 5 780/5980 242 Confidential Faxing Box Information 194 Personal Box List 195 Configuration Report 192 Changing Functions 174 Current Settings 173 Printing 173, 174 Confirming Results 101 Consumables Image Drum Handling 41 Replacement 207 Resetting the Counter 210 Yield 2 07 , 2 37 Obtaining Replacements 211 One- T ouch Label 33, 2 12 T on[...]

  • Page 243

    | User’s Guide: English 243 Dial Broadcast T ransmissions 235 Communication Speed 84 Dial Parameter Settings 68 Factory Defaults 68 Programming 68 Dial Prefix 71 Clearing the Number 78 Entering the Number 78 Dial Pulse (DP) 69 Dial T one Detection 69 Hook Key 32 Dialing Characteristics Space Key 35 Echo Protection 84 Enter Number before Loading D[...]

  • Page 244

    | OKIF AX 5 780/5980 244 Environmental Specifications 239 Humidity 239 T emperature 239 Error Err. Report (MCF) 198 Error Correction Code 236 Error Correction Mode (ECM) 177 Error Messages 219 Error T one 38 Exposure Image Drum to Light 41 External T elephone Machine answers first 231 F Face Down Copy Output Lever 26 Placing Documents 110, 111 Stac[...]

  • Page 245

    | User’s Guide: English 245 H Half Duplex 236 Half-tone 22 Resolution Key 31 Handset Installation 49 Manual Reception 102 Help 11, 12, 31 Function List 12, 55 Help List 12, 31 Help Button 21, 237 Helpful Hints 17 Quick Message Confirmation Report 18 Recording Addresses and Pass- words 18 References 19 Configuration Report 19 Group Directory 19 He[...]

  • Page 246

    | OKIF AX 5 780/5980 246 L Label, One- T ouch 33 LAN Options 61 Language Change 74 Setting 62 LCD Panel. See Display Panel LED Printhead 28 Legal Legal to Letter reduction 51 Setting the Paper Size 75 T ray Extension 52 Length, Scanning 237 Letter Legal to Letter reduction 51 Setting the Paper Size 75 LINE Jack Connecting 48 Loading Documents Dual [...]

  • Page 247

    | User’s Guide: English 247 Memory Polling 166 Memory Polling (Bulletin) 167 Memory Reception 22, 104 [MEM] 66 No Paper Reception 103 No T oner Reception 103 Memory T ransmission 22 No paper reception 23 Specifications 236 and 600 dpi TX 236 Installation Limitations 236 Optional 236 Standard 236 Memory Polling (Bulletin) Box Information 194 Perso[...]

  • Page 248

    | OKIF AX 5 780/5980 248 Operation and Maintenance Safety 41 Operation Functions 175 Changing 174 CNG Count 179 Department Code (Restricted Access ID) 182 Distinctive Ring 180 ECM Function 177 Instant Dial 176 Memory Full Save 176 Memory Password 181 Pulse Dial Rate 178 Pulse Dial T ype 17 8 Pulse Make Ratio 178 Remote Diagnosis 175 Restrict Access[...]

  • Page 249

    | User’s Guide: English 249 Paper T ray Capacity 26 Location 26 Paper Sizes 26 Parameters Incoming Calls 72 Password Backup File TX 76, 149 Changing 140 Department Code (Restricted Access ID) 182 If forgotten 137 Memory 181 Recording 137 Restricted Access ID (Department Code) 182 Pauses Entering Pauses 36 Pause Key 36 PBX Connecting to 77 Machine[...]

  • Page 250

    | OKIF AX 5 780/5980 250 Printing Relay Print 75 Priority T ransmission 13 6 Problem Solving 213 Alarm Indicator 30 Audible Alarms 38 Automatic MCF when Error Occurs 198 Closed Network (Rejecting Unsolicited Faxes) 98 Communications Speed 84 Dial T one Detection 69 Documents Blurry 94 Documents too Dark 94 Documents too Light 94 Echo Protection 84 [...]

  • Page 251

    | User’s Guide: English 251 R R_JAM (Result Code) 201 Real- Time Dialing 1 01 Receiving Answering Machine 66 Confidential Faxes 23 Continuous T one 73 Dual Access 111 Fax and T elephone Calls 65 Faxes are distorted 232 Faxes won't print 233 Forwarding Mode [FWD] 67 Incoming Call Parameters 72 Incoming Options 60 Incoming Settings 68 Manual R[...]

  • Page 252

    | OKIF AX 5 780/5980 252 Automatically Generated 186 Box Information 194 Broadcast Confirmation 189 Broadcast Entry Report 199 Codes 200 Communication Codes 201 Result Codes 200 Confidential Reception 144, 199 Configuration Report 173, 192 Function List 193 Group Directory Report 122, 191 List 186 Message Confirmation (MCF) 197 Doesn't print o[...]

  • Page 253

    | User’s Guide: English 253 Scanning 237 Cleaning the Scanner Path 202 Gray Scale 237 Length 237 Resolution 237 Speed 237 Width 237 Search by Group Name 122 Group 123 One- T ouch Keys 34 Search to Send a Fax 97 Speed Dial/Search Key 32 Second Panel Accessing 37 Location 33 One- T ouch Keys 37 Second Paper T ray Setting the Size 75 Security 23 Bac[...]

  • Page 254

    | OKIF AX 5 780/5980 254 Specifications 235 Coding Scheme 236 Communications 236 Consumables Drum Yield 237 T oner Yield 2 37 Dialing 235 Electrical 239 Environmental 239 Image Drum Yield 207 Memory 236 and 600 dpi TX 236 Installation Limitations 236 Optional 236 Standard 236 Modem Speed 236 Paper Handling 238 Automatic Document Feeder 238 Envelope[...]

  • Page 255

    | User’s Guide: English 255 TEL Mode 65 Manual Reception 102 Unit doesn't switch 232 T elephone External Installation 49 Real- Time Dialing 1 01 Using to Send a Fax 97 T elephone Answering Device Mode [T AD] 66 T elephone Directory 190 Speed Dial/Search Key 32 T elephone Line Connection 48 Dial Prefix 71 Distinctive Ring 180 Hook Key 32 Line[...]

  • Page 256

    | OKIF AX 5 780/5980 256 TSI/CSI Setting 63 TX (Communication Code) 201 T ype of Orig inal Key , Location 31 U Umlaut Characters, use Unique Key 35 Unimessage 212 Unique Characters 31 Unique Key 31, 35 Unpacking Missing Items 43 Unsolicited Faxes 98, 232 Closed Network 98 Unwanted Faxes 232 Uppercase (Caps Key) 35 User Language, Changing 74 V V ent[...]