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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Oricom eco5100 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Oricom eco5100 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Oricom eco5100 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Oricom eco5100 Series should contain:
- informations concerning technical data of Oricom eco5100 Series
- name of the manufacturer and a year of construction of the Oricom eco5100 Series item
- rules of operation, control and maintenance of the Oricom eco5100 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Oricom eco5100 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Oricom eco5100 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Oricom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Oricom eco5100 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Oricom eco5100 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Oricom eco5100 Series Cor dless phone with integrated answering system DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS PRODUCT, AS THERE IS A RISK OF EXPLOSION AND/OR INJURY. USE ONLY Ni-MH RECHARGEABLE BATTERIES AS SPECIFIED IN THIS USER GUIDE. CONTACT ORICOM FOR REPLACEMENT BATTERIES. ! W ARNING USER GUIDE Keep this user guide for future ref erenc[...]
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Page 2
CONTENTS W ARNINGS AND SAFETY INFORMA TION …………………………………………… 1 Basic Operation …………………………………………………………………………… 9 During standby ………………………… 9 Cordless handset's LCD display ……… 9 Answering an incoming call …………… 9 Making[...]
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Page 3
Answering Machine Operation ………………………………………………………… 26 Answering machine On / Off ……… 26 Day/Time setting ……………………… 26 Answering machine Ring dela y Setting ……………………………… 27 Answering machine PIN n umber Setting ……………………………… 27 OGM (Out[...]
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Page 4
W ARNINGS AND SAFETY INFORMA TION 1 W ARNINGS AND SAFETY INFORMA TION CA UTION Avoid exposure of this telephone to moisture or liquid. To prevent electric shock, do not open the handset or base cabinet. Do not use the handset in an explosive hazard area such as where there is gas leaking. Do not use your telephone during an electrical thunderstorm [...]
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Page 5
2 GETTING ST ARTED Getting Star ted Installation and Charger Installation and Charger 1 . Connect the mains adaptor (supplied) to the socket on the back of the base unit and to the wall mains supply. 2 . Connect the telephone cord to the phone socket on the back of the base unit and into the wall phone socket. Note: In Australia some phone wall soc[...]
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Page 6
GETTING ST ARTED 3 W ARNING RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Never use non-rechargeable batteries. Use recommended type supplied with this product. Never use alkaline or lithium batteries. Do not dispose of the batteries in a fi re, as they can explode. Do not open or mutilate the battery. Released electrolyte is corr[...]
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Page 7
4 GETTING ST ARTED P ack contents P ack contents Depending on the model you have purchased this pack should contain the following items: If any of these are missing, please contact Oricom directly. eco5100-1 eco5100-2 Base units 11 Cordless handsets 12 Power adaptor 01 Charging cradle and power adaptor 01 Line cord 11 User guide 11 Handset Recharge[...]
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Page 8
GETTING ST ARTED 5 1. T alk 2. Left / Recall / Dial mode 3. Menu 4. Phonebook 5. Right / CID (Caller ID) / Handsfree 6. Intercom 7. Delete / Mute 8. Numeric keys 9. / Ringer Off (On) 10. Ringer Melody / Ringer V olume / Receiver V olume 11. # / Keypad lock 12. LNR (Last Number Redial) / Pa us e 1 5 2 4 3 6 7 8 9 11 10 12 Y our cordless handset Y ou[...]
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Page 9
6 GETTING ST ARTED Left Arro w / Phonebook records are being revie wed Battery level (3 bars full y charged) Ringer is turned off Speakerphone on Ke ypad lock Connected to telephone line. Flashes when there is an incoming call X appears: microphone muted Caller display Antenna in range / out of range Intercom call to another handset Right Arro w / [...]
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Page 10
GETTING ST ARTED 7 1. Page Page handset 2. OGM (ANS) Recording/Play OGM, Repeat Message 3. Stop / On/Off / ESC Stop action; Activating/Deactivating the answering machine; Exit the current operation mode 4. Delete 5. Time Set Day, Hour, Minute 6. Speaker V olume Down 7. Speaker V olume Up 8. Forward/MEMO Recording MEMO, Skip to next Message 9. Messa[...]
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Page 11
8 GETTING ST ARTED 2-9/GS (Answering Machine Rings) Bottom Bottom CODE (Answering Machine PIN) 2-9/GS[...]
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Page 12
BASIC OPERA TION 9 Basic Operation During standby During standby Note: If the power is not connected to the base unit. The cordless handset CANNO T operate. Cordless handset's LCD displa y HANDSET 1 : Handset number : Current battery level : A constant signal icon indicates the cordless handset is linked to the base unit. When signal icon is ?[...]
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Page 13
10 BASIC OPERA TION Making an external call Making an external call Normal dialling 1 . Press key. 2 . Enter a telephone number. If you enter more than 14 digits, you only see the last 14 digits on the display. 3 . Press key to end the call. Pre-dialling 1 . Enter a telephone number. 2 . When necessary, press to erase the digit individually. 3 . Pr[...]
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Page 14
BASIC OPERA TION 11 Handset range Handset range Your eco5100 handset has a range of up to 300 metres outdoors and up to 50 metres indoors, in ideal conditions. If you carry the handset too far away from the base, you may go out of communication range and the antenna icon will flash in the display to warn you if you try to make a call, the handset w[...]
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Page 15
12 BASIC OPERA TION 3 . Repeat steps 1-2 to swap between the two callers. Recall settings are: Australia (100ms, SHORT) and New Zealand (600ms, LONG). If this feature does not work correctly, check the country option. To change the Recall settings, press and hold /P key on the cordless handset to switch between “LONG” and “SHORT” on the dis[...]
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Page 16
BASIC OPERA TION 13 Handsfree mode Handsfree mode During talking mode, 1 . Press key to switch to speakerphone mode. 2 . Press key again to cancel this feature. Or During standby mode, 1 . Press and hold key to switch to speakerphone mode. 2 . Press key again to cancel this feature. V olume adjustment (with handset) V olume adjustment (with handset[...]
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Page 17
14 CALLER ID OPERA TION If you subscribe to your telephone operators service (charges may apply), numbers of the incoming calls will be displayed on the screen and stored in the call log (please consult your telephone service provider for details). The eco5100 can store the last 30 calls including: the record n umber , date/time , and phone number [...]
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Page 18
CALLER ID OPERA TION 15 5 . Press key to con fi rm. The record is now saved into the phonebook. Then it goes back to the call log. Delete one or all CID record(s) Delete one or all CID record(s) Delete one CID record While you are viewing the CID record that you wish to delete, 1 . Press key. 2 . Press key to con fi rm. The display shows previous[...]
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Page 19
16 LNR FUNCTION Redial the last number Redial the last number Your cordless handset stores the last 3 external numbers dialled, up to 24 digits per number. If the number exceeds 24 digits, the first 24 digits will be stored to memory. During standby mode, 1 . Press /P key. 2 . When necessary, press /P key again until you have selected your desired [...]
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Page 20
LNR FUNCTION 17 Store the last number dialled Store the last number dialled While you are viewing a previously dialled number that you wish to save, 1 . Press key. The display on the right is shown. 2 . Press the numeric keys to enter the Name. If you made a mistake, press key to edit it. 3 . Press key to complete editing the Name and proceed to ed[...]
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Page 21
18 PHONEBOOK Phonebook Add ne w records Add ne w records You can store up to 50 phonebook records in each handset. Each record can contain up to 24 digits per number and 14 characters per name. During standby mode, 1 . Press and hold key. The display on the right is shown. 2 . Press the numeric keys to enter the Name. If you made a mistake, press X[...]
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Page 22
PHONEBOOK 19 2 . Press key to erase the last character, or press and hold key to erase the entire characters. 3 . Press key to complete editing the Name and proceed to edit the Number. 4 . Press key to erase the last digit, or press and hold key to erase the entire digits. 5 . Press key to con fi rm. Then it goes back to standby mode. Delete one r[...]
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Page 23
20 CORDLESS HANDSET OPERA TION Cor dless Handset Operation Handset ringer adjustment Handset ringer adjustment Handset ringer melody During standby mode, 1 . Press and hold key. fl ashes and the current melody option appears. 2 . Press or key to select the melody option (1 to 9 for adjustment) . 3 . Press key to con fi rm. Handset ringer volume D[...]
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Page 24
CORDLESS HANDSET OPERA TION 21 Multi-handset Operation Multi-handset Operation Your eco5100 can have up to 4 handsets registered to the base unit. Each handset has its own number HS-1, HS-2, HS-3 and HS-4 shown on the left-hand side of the display. With 2 or more handsets you can: • Make intercom calls while on an external call • Switch between[...]
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Page 25
22 CORDLESS HANDSET OPERA TION Call transfer between cor dless handsets When there is an incoming external call, 1 . Press INT key. The display on the right is shown. 2 . Key the handset number (1, 2, 3, or 4) you wish to transfer. 3 . Press key to exit Intercom mode and return to standby mode. Conference calls This function allows 3 parties ( your[...]
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Page 26
CORDLESS HANDSET OPERA TION 23 Registration Registration Register new handsets on the eco5100 base The handsets which come in the same pack are already registered to the base. If you buy new handsets. You need to register them before use. 1 . Charge the batteries (for 15 hours). 2 . Register the handset (to the base unit). Each base can register up[...]
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Page 27
24 CORDLESS HANDSET OPERA TION 3 . Press key to con fi rm. The display on the right is shown. 4 . Enter the default value 0000. 5 . Press key to con fi rm and the display on the right is shown. 6 . Press the numeric keys (1-4) to enter the handset number. 7 . Press key to con fi rm and return to standby mode. Language setting Language setting To[...]
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Page 28
CORDLESS HANDSET OPERA TION 25 Base V olume Base V olume During standby mode, 1 . Press key. 2 . Press or key to select “ BS V OLUME ” from the display. 3 . Press key to enter the mode. 4 . Press or key to select volume levels. There are 5 levels and off for selection. 5 . Press key to con fi rm. Base Melody Base Melody During standby mode, 1 [...]
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Page 29
26 ANSWERING MA CHINE OPERA TION Answering mac hine On / Off Answering mac hine On / Off During standby mode, 1 . Press and hold key to switch the answering machine off. “ Answering off ” will be heard followed by two short beeps. Note: During Off mode, the answering machine is set to Announcement T wo mode automatically. It will answer the cal[...]
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Page 30
ANSWERING MA CHINE OPERA TION 27 6 . Press or MEMO key to select minutes. Voice prompt at each selection will be heard. 7 . Press key to con fi rm setting and go back to standby or off mode. Answering mac hine Ring delay Setting Answering mac hine Ring delay Setting This setting is used to set how quickly the answering machine answers an incoming [...]
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Page 31
28 ANSWERING MA CHINE OPERA TION 2 . Press or MEMO key to select a new fi rst digit and press CODE button to con fi rm. You will hear the second digit, eg: 2. 3 . Press or MEMO key to select a new second digit and press the CODE but- ton to con fi rm. You will hear the third digit, eg: 3. 4 . Press or MEMO key to select a new third digit. 5 . Pr[...]
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Page 32
ANSWERING MA CHINE OPERA TION 29 2 . Press and hold key until you hear a long beep and see light fl ash. 3 . Speak into the microphone (15cm from the base unit’s microphone). 4 . Press key to stop recording, the machine will play back recording for review. 5 . To recall the default OGM press X during OGM playback. Note: If the OGM is less than 3[...]
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Page 33
30 ANSWERING MA CHINE OPERA TION ICM (Incoming Messages) ICM (Incoming Messages) Record ICM During OGM 1 mode, the machine can record callers’ messages. During recording mode, the light will flash. The machine will stop automatically after recording 2 minutes. Or you can stop recording by pressing key. Note: The CID number is displayed if you hav[...]
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Page 34
ANSWERING MA CHINE OPERA TION 31 Memo Memo Record memo You can record memos for other users of the unit to hear. The maximum recording time is 2 minutes. During standby mode, 1 . Press and hold MEMO key until you hear a long beep. 2 . Speak into the microphone after the beep. 3 . Press key to stop recording or recording will stop after 2 minutes. T[...]
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Page 35
32 ANSWERING MA CHINE OPERA TION Delete all messages While the unit is in standby mode, you can delete all the old messages but not new messages. Press and hold X key until you hear a long beep, and then “ All message erased ” will be heard. It means that the old messages will be deleted, but the new messages will not be deleted. Remember to de[...]
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Page 36
AD V ANCED ANSWERING SYSTEM 33 Remote control Remote control You can access your answering machine when you are away by using any touch tone phone. You have to enter the Security PIN to access the answering machine. The de- fault PIN is 321 (Refer to “Answering machine PIN Number Setting” on P27) . Switch y our answering machine on remotely 1. [...]
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Page 37
34 AD V ANCED ANSWERING SYSTEM Remote operation keys Keys on remote phone ke ypad Operation 1 Replay the current message 1 (Press twice) Skip back to the previous message 2 Play new messages /Pause during playing messages 3 Skip forward to the next message 4 Playback OGM 5 Record a new OGM 6 Stop playback or recording 7 Delete the current message 8[...]
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Page 38
35 If you feel this product is not working correctly please consult the user guide and en- sure that you are using the product in accordance with the instructions. Remove all extra telephone equipment and connect only this telephone directly to the telephone socket. If the fault is still present, connect another telephone (if available) to the tele[...]
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Page 39
36 APPENDIX Problem P ossible cause(s) Solution(s) No dial tone on the cordless handset. 1. The base unit is not properly connected. 2. Too far from the base unit. 3. Battery charge is low. 4. Incorrect battery polarity. 5. Re-register handset. 1. Check CONNECTION to power and telephone line. 2. Move handset CLOSER to base unit. 3. CHARGE battery. [...]
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Page 40
APPENDIX 37 Problem P ossible cause(s) Solution(s) Phone does not ring when a call comes in. 1. The ringer is off. 2. Too many phones are sharing the same phone line. 3. Base unit not plugged in. 1. Turn ON the ringer. 2. Disconnect some of the phones from the phone line. 3. Check base unit CONNECTIONS. Keypad does not work. Keypad may be locked. U[...]
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Page 41
38 APPENDIX Phone – Oricom eco5100 Specifi cations Frequency range 1.88-1.897 GHz (bandwidth=20MHz) Channel bandwidth 1.728 MH Operating range Up to 300m outdoors, up to 50m indoors Standby time Up to 100 hours T alk time Up to 1 1 hours T emperature time Operating 0ºC to 40ºC Storage -20ºC to 60ºC Compatibility Only GAP compatible DECT phon[...]
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Page 42
APPENDIX 39 W arranty Information (A ustralia) W arranty Information (A ustralia) (a) W arranty . Oricom warrants that the product is free from defects in materials and workmanship for a period of 12 months effective from the date of purchase. This warranty in no way affects your statutory warranty under the Trade Practices Act 1974 or any other si[...]
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Page 43
40 APPENDIX Notes for operation in Ne w Zealand Notes for operation in Ne w Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sor[...]
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Page 44
A ustralia Oricom International Pty Ltd Locked Bag 658, South Windsor NSW 2756, Australia Email: support@oricom.com.au Web: www.oricom.com.au Fax: (02) 4574 8888 Ph: 1300 889 785 Customer Support To view the full Oricom range, please visit the Oricom website: www .oricom.com.au New Zealand Atlas Gentech (NZ) Limited Private Bag 14927, Panmure, Auck[...]