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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic DP-C401, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic DP-C401 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic DP-C401. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panasonic DP-C401 should contain:
- informations concerning technical data of Panasonic DP-C401
- name of the manufacturer and a year of construction of the Panasonic DP-C401 item
- rules of operation, control and maintenance of the Panasonic DP-C401 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic DP-C401 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic DP-C401, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic DP-C401.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic DP-C401 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
CRITICAL TEST REPO RT© D D i i g g i i t t a a l l M M u u l l t t i i f f u u n n c c t t i i o o n n a a l l D D e e v v i i c c e e E E l l e e c c t t r r o o s s t t a a t t i i c c I I m m a a g g i i n n g g Vendor Background Panasonic Communications & Systems Company Two Panasonic Way Secaucus , New Jerse y (201) 348-70 00 http://www.p[...]
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Page 2
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 2 2003 • INDUSTRY ANALYSTS, INC. DEVICE OVERVIEW SCANNING FEATURES ENGINE Panasonic Rated Speed .................... 22 (color)/40 ppm Color scan-to -file ................................................... Yes* Rated FPOT. ........................... 10.1 (color)/6.8 seconds Scan-[...]
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Page 3
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 3 IMAGE QUALITY Image-quality samples were produced usi ng a variety of applications. Im age quality was measured from images produced using the default automatic settings. Panasonic WORKiO DP-C401 Black Output Color Output Copier Optical Density 1.374 1.418* Copy Resolution - (Mini mum [...]
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Page 4
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 4 2003 • INDUSTRY ANALYSTS, INC. NETWORK-PRINTER PRODUCTIVITY IATSD determined printer productivity using its contro lled Windows 2000 local ar ea network with a W indows 2000 Professional client. Since pr inter productivity involves many minor variables (such as network hardware/s[...]
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Page 5
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 5 2003 • INDUSTRY ANALYSTS, INC. COPIER PRODUCTIVITY Black-and-white copy jobs were timed from the press of the “Start” button until the com plete exit of the copy using a 10-page original, the document feeder and default automatic settings. WORKiO DP-C401 Paper Source/Feed/Out[...]
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Page 6
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 6 2003 • INDUSTRY ANALYSTS, INC. Color Versus Black-and-White Productivity Comparison In order to compare the differences in print speed between color and blac k-and-white output, IA TSD m a de copies of a full-color, 10-page MS PowerPoi nt presentation with a so lid background. Tr[...]
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Page 7
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 7 2003 • INDUSTRY ANALYSTS, INC. PRINT DRIVERS The Panasonic WORKiO DP-C401 is equipped with PC L 6 and Adobe PostScript Level 3 print drivers. Figures 1-2 – The Panasonic WORKiO DP-C401’s PCL 6 print driver. On the t op is the “Paper/Output” (main) tab that contains most p[...]
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Page 8
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 8 2003 • INDUSTRY ANALYSTS, INC. Figures 3-4 – The Panasonic WORKiO DP-C401’s PostScript Level 3 prin t driver. On the top is the “Layout” (main) tab. On the bottom is the “Advanced Options” tab. Note that this is the standard user interface provided with the Adobe Post[...]
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Page 9
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 9 2003 • INDUSTRY ANALYSTS, INC. Print-Driver Discussion The PCL and PostScript print drivers do not ha ve the same user interface. This is a m i nor disadvantage, as it complicates support and training since users m ay have to learn how to use two user interfaces. Additionally, th[...]
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Page 10
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 10 2003 • INDUSTRY ANALYSTS, INC. PRINTER-MANAGEMENT SOFTWARE Internet Services Internet Services is a Web-based network-printer management solution for administrators. It may be access ed by launching a standard Web browser and entering the printer’s IP address in t he address f[...]
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Page 11
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 11 2003 • INDUSTRY ANALYSTS, INC. Figure 6 – The Panasonic WORKiO DP-C401’s Internet Service s indicating current paper leve ls (in percentage), and currently installed paper sizes, types and priority. Figure 7 – The Panasonic WORKiO DP-C401’s Internet Service s , here indi[...]
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Page 12
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 12 2003 • INDUSTRY ANALYSTS, INC. Figure 8 – The Panasonic WORKiO DP-C401’s Internet Service s. Above, the administrator may create password-protected electronic mailboxes where scanned files may be stored and retrieved by users Figure 9 – The Panasonic WORKiO DP-C401’s Int[...]
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Page 13
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 13 2003 • INDUSTRY ANALYSTS, INC. Printer-Management Software Discussion Printer-Management Softw are Discussion : The WORKiO DP-C401 fe atures Internet Services, an exception ally complete printer Web hom e page. Internet Services is clearly part of a well-t hought-out printer-man[...]
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Page 14
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 14 2003 • INDUSTRY ANALYSTS, INC. NETWORK SCANNING With the WORKiO DP-C401, users can scan using two methods. First , users m ay either store a scanned job in one of Internet Services’ m ailboxes, and then later retrieve the sc anned stored document at their desk using Internet S[...]
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Page 15
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 15 2003 • INDUSTRY ANALYSTS, INC. Network-Scanning Discussion Overall, the Panasonic WORKiO DP-C401’ s network-scanning capability is not as extensive as that of some other systems. The WORKiO DP-C401 provides scan-to-FTP sites and scanning to Internet Services’ mailboxes. User[...]
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Page 16
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 16 2003 • INDUSTRY ANALYSTS, INC. CONTROLS & MAINTENANCE Figure 10 – The Panasonic WORK iO DP-C401’s control panel. Figure 11 – The Panasonic WO RKi O DP-C401’s touch screen (main screen). Figure 12 – Additional copier features displayed on the touch screen.[...]
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Page 17
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 17 2003 • INDUSTRY ANALYSTS, INC. Figure 13 – Various image-quality options displayed on the touch screen. Figure 14 – Job-assembly options displayed on the touch screen. Adding Paper : Adding paper is easy, as it basically invol ves simply adjusting paper-size guides. Figure 1[...]
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Page 18
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 18 2003 • INDUSTRY ANALYSTS, INC. Adding Toner : Adding toner is very easy to perform. It is one of the cleanest (if not the cleanest) toner-addition processes IATSD has evaluated to date. Removing Misfeeds : The short paper path provides minimal m is feed areas with good access as[...]
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Page 19
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 19 2003 • INDUSTRY ANALYSTS, INC. Figure 18 – Another view of the finisher’s bridge m isfeed-access area. Controls and Maintenance Discussion Overall, it’s hard to find fault wi th either the Panasonic WORKiO DP-C401’ s control panel and touch screen, or with the design of [...]
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Page 20
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 20 2003 • INDUSTRY ANALYSTS, INC. Competitive Advantages In testing, the Panasonic WORKiO DP-C401 produced ex cellent black-and-white im age quality. The device also produced color image quality that was as good or better than that produced by other workgroup color devices test[...]
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Page 21
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 21 2003 • INDUSTRY ANALYSTS, INC. Conclusion The Panasonic WORKiO DP-C401 perfor med exceptionally well in testing. Indeed, it produced black-and-white image quality that was better th an that produced by many black-and-white only devic es tested. At the same tim e , the WORKiO DP-[...]
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Page 22
IATSD Critical Test Report – Pan asonic WORKio DP-C401 Page 22 2003 • INDUSTRY ANALYSTS, INC. Contact Information INDUSTRY ANALYSTS, I NC. 50 Chestnut Plaza Suite 900 Rochester, NY 14604 Phone: (585) 232-5320 Fax: (585) 454-5760 www.industryanalysts.com INDUSTRY ANALYSTS, I NC. Technical Services Divisio n 1275 Bloomfield Avenue Building 3,[...]