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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Panasonic KX-FHD331, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Panasonic KX-FHD331 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Panasonic KX-FHD331. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Panasonic KX-FHD331 should contain:
- informations concerning technical data of Panasonic KX-FHD331
- name of the manufacturer and a year of construction of the Panasonic KX-FHD331 item
- rules of operation, control and maintenance of the Panasonic KX-FHD331 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Panasonic KX-FHD331 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Panasonic KX-FHD331, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Panasonic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Panasonic KX-FHD331.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Panasonic KX-FHD331 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Operating Instructions Compact Plain Paper Fax and Copier Model No. KX-FHD331 General In formation Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be used only in the U.S.A. FOR FAX ADVANTAGE ASSISTANCE: – (VOICE) CALL 1-800-HELP-FAX (1-800-435-7329) –E - M A I L T O consum[...]
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Page 2
2 Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here. For your future referen ce Caution: L The Telephone Protection Act of 1991 requires the following information to be clearly stated either at the top or bottom margin of the first message page when transmitting messages via FAX mach[...]
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Page 3
Safety instructions 3 For Fax Advantage assistance, call 1-800-435-7329. Safety inst ructions Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked o[...]
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Page 4
Table of Contents 4 For Fax Advantage assistance, call 1-800-435-7329. Table of Cont ents Initial Preparation Accessories Included accessories ............................................................................ 6 Accessory information ............................................................................ 7 Finding the Controls Locati[...]
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Page 5
Table of Contents 5 For Fax Advantage assistance, call 1-800-435-7329. Copy Copying Making a copy ..................................................................................... 55 Programmable Features Features Summary Programming ....................................................................................... 58 Basic features ......[...]
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Page 6
Accessories 6 For Fax Advantage assistance, call 1-800-435-7329. Initial P reparati on Included accessories L If any items are missing or damaged, check with the place of purchase. L Save the original carton and packing materials for future shipping and transportation of the unit. L The part numbers are subject to change without notice. Power cord [...]
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Page 7
Accessories 7 For Fax Advantage assistance, call 1-800-435-7329. Accessory information L The included film roll is 10 meters (32 1 / 2 ') long. We recommend that you buy a full-size replacement film 70 meters (229') for continuous use of your unit. For best results, use genuine Panasonic replacement film. The ink film is not reusable. Do [...]
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Page 8
Finding the Controls 8 For Fax Advantage assistance, call 1-800-435-7329. Finding the Controls Location of controls A A A A { { { { TONE } } } } L To change from pulse to tone temporarily during dialing when your line has rotary pulse services. B B B B { { { { CALLER IQ } } } } L To use the Caller IQ feature (page 81). C C C C Display D D D D { { {[...]
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Page 9
Finding the Controls 9 For Fax Advantage assistance, call 1-800-435-7329. Overview Front view A A A A Handset B B B B Document guides C C C C Paper tray D D D D Document tray E E E E Recording paper entrance F F F F Recording paper exit G G G G Tension plate H H H H Front cover I I I I Document exit J J J J Document entrance K K K K Back cover open[...]
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Page 10
Installation 10 For Fax Advantage assistance, call 1-800-435-7329. Installati on Ink film 1 Open the front cover by pulling up the center part. 2 Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green) inside of the unit. 3 Open the back cover. 4 Insert the gear of blue core of the front ink [...]
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Page 11
Installation 11 For Fax Advantage assistance, call 1-800-435-7329. 5 Turn the gear of blue core in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 6 Close the back cover securely by pushing down on the dotted area at both ends ( ). Close the front cover securely ( ). Note: L The ink film [...]
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Page 12
Installation 12 For Fax Advantage assistance, call 1-800-435-7329. Paper tray The included paper tray is for letter size recording paper. Insert tabs on the paper tray into slots on the back of the unit. Note: L Do not place the unit in an area where the paper tray may be obstructed (i.e. by a wall etc.). To use legal size paper L Please purchase a[...]
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Page 13
Installation 13 For Fax Advantage assistance, call 1-800-435-7329. Document tray Attach the document tray into the slots on the recording paper exit. The recording paper will be ejected from the top of the unit after printing. The document tray prevents the printed paper from curling. Handset Connect the handset cord. Document tray 2 1 Slots Docume[...]
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Page 14
Installation 14 For Fax Advantage assistance, call 1-800-435-7329. Recording paper Letter or legal size recording paper can be loaded. The unit can hold up to 50 sheets of 75 g/m 2 (20 lb.) paper. You may use 60 g/m 2 to 90 g/m 2 (16 lb. to 24 lb.) p aper. See the note for paper specifications on page 85. For superior results, we recommend Hammermi[...]
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Page 15
Connections and Setup 15 For Fax Advantage assistance, call 1-800-435-7329. Connect ions and Setup Selecting the way to use your fax machine You may already have other devices such as telephone or telephone answering machine besides the fax machine. You may use them in the same room or different room. Depending on your situation, select the way you[...]
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Page 16
Connections and Setup 16 For Fax Advantage assistance, call 1-800-435-7329. Case 1: Receives faxes and phone calls (on answering machine) on a single line (one phone number) Your situation You wish to use the fax machine and your answering machine in the same room. Telephone wiring image in house or office Connections Ans wering machine Fa x machin[...]
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Page 17
Connections and Setup 17 For Fax Advantage assistance, call 1-800-435-7329. How to set up 1 Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode. 2 Press { { { {+ + + +} } } } or { { { {- - - [...]
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Page 18
Connections and Setup 18 For Fax Advantage assistance, call 1-800-435-7329. Case 2: One line used for fax only Your situation You wish to use the fax machine only for fax reception/transmission. Telephone wiring image in house or office Connections F ax machine Single telephone line (1 phone number) Telephone line cord To a single telephone line ja[...]
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Page 19
Connections and Setup 19 For Fax Advantage assistance, call 1-800-435-7329. How to set up 1 Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode. 2 Press { { { {+ + + +} } } } or { { { {- - - [...]
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Page 20
Connections and Setup 20 For Fax Advantage assistance, call 1-800-435-7329. Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used Your situation You wish to use the fax machine and an extension telephone in a different room. Most incoming calls are phone calls and the fax machine is seldom used for fax reception.[...]
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Page 21
Connections and Setup 21 For Fax Advantage assistance, call 1-800-435-7329. How to set up Set the fax machine to TEL mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. How to receive calls You can receive a fax with the fax machine and an extension telephone. With the fax machine 1. When the fax machine rings, lift the [...]
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Page 22
Connections and Setup 22 For Fax Advantage assistance, call 1-800-435-7329. Case 4: Receives faxes and phone calls on a single line, but different numbers (Distinctive Ring) Your situation You wish to use the fax machine and your answering machine in a different room and receive faxes and phone calls automatically. You must get another phone number[...]
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Page 23
Connections and Setup 23 For Fax Advantage assistance, call 1-800-435-7329. How to set up 1 Subscribe to Distinctive Ring service at your local telephone company to get a new phone number. 2 Turn on the Distinctive Ring in feature #31 (page 53). L The display shows the following and you cannot change the receiving mode while the Distinctive Ring fe[...]
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Page 24
Connections and Setup 24 For Fax Advantage assistance, call 1-800-435-7329. Case 5: Receives faxes and voice mail on same line, but different numbers (Distinctive Ring) Your situation You have already subscribed to voice mail service and also wish to receive a fax automatically. You must get another phone number to use for fax besides the current p[...]
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Page 25
Connections and Setup 25 For Fax Advantage assistance, call 1-800-435-7329. How to set up 1 Subscribe to Distinctive Ring service at your local telephone company to get a new fax number. L You do not need to apply to a voice mail service for the new number. 2 Turn on the Distinctive Ring, feature #31 (page 53). L The display shows the following and[...]
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Page 26
Connections and Setup 26 For Fax Advantage assistance, call 1-800-435-7329. Case 6: Computer with MODEM and fax machine share a single line (one phone number) Your situation You wish to use a computer connected via MODEM and the fax machine on a single telephone line. The fax machine and the computer are in the same room and you don ’ t want the [...]
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Page 27
Connections and Setup 27 For Fax Advantage assistance, call 1-800-435-7329. How to set up 1 Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode. L You can change the ring count setting by pre[...]
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Page 28
Help Button 28 For Fax Advantage assistance, call 1-800-435-7329. Help Button Help function You can print a quick reference for assistance as follows. 1 Press { { { { HELP } } } } . PRESS NAVI.[ ( ) ] & SET 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the desired item is displayed. 1. How to set the date,[...]
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Page 29
Volume 29 For Fax Advantage assistance, call 1-800-435-7329. Volume Adjusting volume Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press { { { {+ + + +} } } } or { { { {- - - -} } } } . To turn the ringer off 1. Press { { { {- - - -} } } } repeatedly until the following is displayed. RINGER OFF= OK? YES:SET/NO:[...]
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Page 30
Initial Programming 30 For Fax Advantage assistance, call 1-800-435-7329. Initial P rogrammin g Date and time, your logo and fax number You should program the date and ti me, your logo and fax number. This information will be printed on each page transmitted from your unit. Setting the date and time 1 Press { { { { MENU } } } } . SYSTEM SET UP PRES[...]
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Page 31
Initial Programming 31 For Fax Advantage assistance, call 1-800-435-7329. Setting your logo The logo can be your company, division or name. 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed. YOUR LOGO PRESS SET 3 Press { { {[...]
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Page 32
Initial Programming 32 For Fax Advantage assistance, call 1-800-435-7329. To select charact ers with the dial keypad Pressing the dial keys will select a character as shown below. To select characters using { { { {+ + + +} } } } or { { { {- - - -} } } } Instead of pressing the dial keys, you can select characters using { { { {+ + + +} } } } or { { [...]
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Page 33
Initial Programming 33 For Fax Advantage assistance, call 1-800-435-7329. Setting your fax number 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed. YOUR FAX NO. PRESS SET 3 Press { { { { SET } } } } . NO.= 4 Enter your fax [...]
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Page 34
Automatic Dialing 34 Telephone Storing names and telephone numbers into one-touch dial For rapid access to frequently dialed numbers, the unit provides 10 entries for one-touch dial. L Station 1 can be used alternatively as broadcast key (page 47). 1 Press { { { { MENU } } } } repeatedly until the following is displayed. DIRECTORY SET PRESS STATION[...]
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Page 35
Automatic Dialing 35 Storing names and telephone numbers into navigator directory For rapid access to frequently dialed numbers, the unit provides the navigator directory (80 entries). 1 Press { { { { MENU } } } } repeatedly until the following is displayed. DIRECTORY SET PRESS STATION OR b DIRECTORY SET PRESS NAVI. 2 Press { { { {> > > &g[...]
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Page 36
Automatic Dialing 36 Editing a stored entry 1 Press { { { {> > > >} } } } . L Confirm that there are no documents in the document entrance. DIRECTORY [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the desired entry is displayed. Example: Mary 0123456 b Mary EDIT:PRESS MENU 3 Press { { { { MENU } } } } . Example: NAME[...]
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Page 37
Automatic Dialing 37 Erasing a stored entry 1 Press { { { {> > > >} } } } . L Confirm that there are no documents in the document entrance. DIRECTORY [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the desired entry is displayed. Example: Peter 9876543 b Peter EDIT:PRESS MENU 3 Press { { { { MENU } } } } . Example: NA[...]
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Page 38
Automatic Dialing 38 Making a phone call using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-tou ch dial and navigator directory (page 34, 35). Using one-touch dial 1 Press { { { { MONITOR } } } } or lift the handset. TEL= PRESS STATION OR b TEL= PRESS NAVI. [ ) ] 2 Select[...]
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Page 39
Caller ID 39 Caller ID Caller ID service from your phone company This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following rin g setting to 2 or more rings befo rehand. – FAX ring setting (feature #06 on page 60) How Caller ID is[...]
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Page 40
Caller ID 40 Viewing and calling back using caller information You can easily view caller information and call back. Important: L L L L Calling back will not be possible in the following cases: – The telephone number includ es data other than numbers ( i.e. * * * * or #). – The caller information does not include a telephone num ber. 1 Press { [...]
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Page 41
Caller ID 41 Erasing caller information Erasing all caller information 1 Press { { { { MENU } } } } repeatedly until the following is displayed. CALLER SET UP PRESS SET 2 Press { { { { SET } } } } . CALL LIST ERASE PRESS SET 3 Press { { { { SET } } } } . ALL ERASE OK? YES:SET/NO:STOP L To cancel erasing, press { { { { STOP } } } } , then { { { { ME[...]
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Page 42
Caller ID 42 Storing caller information into one-touch dial and navigator directory Important: L L L L This feature is not available in the following cases: – The telephone number includ es data other than numbers ( i.e. * * * * or #). – The caller information does not include a telephone num ber. 1 Press { { { { CALLER ID } } } } . Example: 2 [...]
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Page 43
Sending Faxes 43 Fax Sending a fax manually 1 Adjust the width of the document guides to the size of the document. 2 Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document. STANDARD PRESS NAVI.[+ -] 3 If necessary, press { { { {+ + + +} } } } or { { { {- - - -} } } } repeatedly to select the des[...]
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Page 44
Sending Faxes 44 To trans mit more t han 10 pag es at a ti me Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) before the last page feeds into the unit. Convenient way to send a fax You can dial the fax number first before inserting the document. This is convenient if the other party ’ s number is indicated on t[...]
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Page 45
Sending Faxes 45 Documents you can send Note: L Remove clips, staples or other similar fasteners. L Do not send the following types of documents: (Use copies for fax transmission.) – Chemically treated paper such as carbon or carbonless duplicating paper – Electrostatically charged paper – Badly curled, creased or torn paper – Paper with a [...]
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Page 46
Sending Faxes 46 Sending a fax using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-tou ch dial and navigator directory (page 34, 35). 1 Adjust the width of the document guides to the size of the document. 2 Insert the document (up to 10 pages) FACE DOWN until a single beep[...]
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Page 47
Sending Faxes 47 Broadcast transmission This feature is useful for sending the same document to more than one party (up to 20 entries). First program the entries, then see page 50 for transmission. L The broadcast function utilizes station 1. The one-touch dial function will be canceled. L The broadcast key can accept one-touch dial and navigator e[...]
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Page 48
Sending Faxes 48 Adding a new entry into the broadcast memory 1 Press { { { {> > > >} } } } . L Confirm that there are no documents in the document entrance. DIRECTORY [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the following is displayed. <BROADCAST> EDIT:PRESS MENU 3 Press { { { { MENU } } } } . BROADCAST [...]
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Page 49
Sending Faxes 49 Erasing a stored entry in the broadcast memory 1 Press { { { {> > > >} } } } . L Confirm that there are no documents in the document entrance. DIRECTORY [+ -] 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } until the following is displayed. <BROADCAST> EDIT:PRESS MENU 3 Press { { { { MENU } } } } . BROADCAS[...]
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Page 50
Sending Faxes 50 Sending the same document to pre-programmed parties 1 Insert the document FACE DOWN. L If necessary, press { { { {+ + + +} } } } or { { { {- - - -} } } } repeatedly to select the desired resolution (page 43). 2 Press { { { { BROADCAST } } } } . L You can also use the navigator key. Press { { { {< < < <} } } } or { { { {[...]
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Page 51
Receiving Faxes 51 Receiving F axes Receiving a fax manually Activating TEL mode Set the fax machine to TEL mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. How to receive calls 1 When the unit rings, lift the handset to answer the call. 2 When document reception is required, a fax calling tone (slow beep) is heard, o[...]
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Page 52
Receiving Faxes 52 Receiving a fax automatically Activating FAX ONLY mode 1 Set the fax machine to FAX ONLY mode by pressing { { { { RECEIVE MODE } } } } until the following is displayed. L The display will show the number of rings before the unit answers a call in FAX ONLY mode. 2 Press { { { {+ + + +} } } } or { { { {- - - -} } } } to change the [...]
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Page 53
Distinctive Ring 53 Distinct ive Ring Using two or more phone numbers in a single telephone line The Distinctive Ring service is a service offered by your local telephone company. This service provides several telephone numbers for a single telephone line, and the ring pattern differs according to which telephone number the call was addressed to. O[...]
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Page 54
Distinctive Ring 54 If you use three or more phone numbers You may wish to use three or more phone numbers for a single telephone line to distinguish which number the call was addressed to. A different ring pattern must be assigned for each number. Example: Using three phone numbers To use one phone number for fax, program the ring pattern assigned[...]
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Page 55
Copying 55 Copy Making a copy 1 Adjust the width of the document guides to the size of the document. 2 Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document. STANDARD PRESS NAVI.[+ -] 3 If necessary, press { { { {+ + + +} } } } or { { { {- - - -} } } } repeatedly to select the desired resolutio[...]
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Page 56
Copying 56 Convenient way of c opying To enlarge a document 1. Press { { { {> > > >} } } } after step 4 on page 55. ZOOM 100% [+ -] <COLLATE> ) 2. Press { { { {+ + + +} } } } to select “ 150% ” or “ 200% ” , then press { { { { START } } } } . L The unit will only enlarge the center of the upper part of the document. To mak[...]
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Page 57
Copying 57 To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. 1. After step 4 on page 55, press { { { {> > > >} } } } 2 times. COLLATE OFF[+ -] <RESOLUTION> ) 2. Press { { { {+ + + +} } } } or { { { {- - - -} } } } repeatedly until the following is displayed. COLLATE O[...]
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Page 58
Features Summary 58 Programmabl e Features Programming The unit provides various programming features. Programming method for basic features 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Select the feature you wish to program. Press { { { {< < < <} } } } or { { { {> > > >} } } } until the desired feature [...]
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Page 59
Features Summary 59 Programming method for advanced features 1 Press { { { { MENU } } } } . SYSTEM SET UP PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed: ADVANCED MODE PRESS SET 3 Press { { { { SET } } } } . 4 Select the feature you wish to program. Press { { { {<[...]
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Page 60
Features Summary 60 Basic features Code #01: Setting the date and time SET DATE & TIME PRESS SET See page 30 for details. Code #02: Setting your logo YOUR LOGO PRESS SET See page 31 for details. Code #03: Setting your fax number YOUR FAX NO. PRESS SET See page 33 for details. Code #04: Printing the sending report SENDING REPORT MODE=ERROR [ ± [...]
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Page 61
Features Summary 61 Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNAL MODE=ON [ ± ] ON (default): The unit will print the journal report automatically after every 30 new fax communications (page 44). OFF: The unit will not print the journal report, but keep records of the last 30 fax communications. Code #2[...]
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Page 62
Features Summary 62 Code #36: Receiving oversized documents RCV REDUCTION MODE=92% [ ± ] If the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce the document and print it. Select the desired reduction rate. Code #39: Changing the display contrast LCD CONTRAST MODE=NORMAL [ ± ] NO[...]
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Page 63
Features Summary 63 Code #76: Setting the connecting tone CONNECTING TONE MODE=ON [ ± ] If you often have trouble when sending a fax, this feature allows you to hear connecting tones; fax tone, ring back tone and busy tone. You can confirm the status of the other party ’ s machine. L If the ring back tone continues, the other party ’ s machine[...]
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Page 64
Error Messages 64 For Fax Advantage assistance, call 1-800-435-7329. Help Reports If your unit cannot send a fax, check the following: – The number you dialed is correct. – The other party ’ s machine is a fax machine. If the problem remains, correct it by following the communication message printed on the sendin g and journal reports (page 4[...]
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Page 65
Error Messages 65 For Fax Advantage assistance, call 1-800-435-7329. Display If the unit detects a problem, one or more of the following messages will appear on the display. CALL SERVICE L There is something wrong with the unit. Contact our service personnel. CHECK DOCUMENT L The document was not fed into the unit properly. Reinsert the document. I[...]
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Page 66
Error Messages 66 For Fax Advantage assistance, call 1-800-435-7329. OPEN CABINET CHECK FILM SLACK b OPEN CABINET CHECK FILM TYPE L The ink film is empty. Replace the ink film with a new one (page 71). L The ink film is not installed. Install it (page 10). L The ink film is slack. Tighten it (page 72). L The fax machine is positioned near appliance[...]
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Page 67
Frequently Asked Questions 67 For Fax Advantage assistance, call 1-800-435-7329. Frequently A sked Question s When a function does not work, check here General I cannot make and receive calls. L The power cord or telephone line cord is not connected. Check the connections. L If you used a splitter to connect the unit, remove the splitter and connec[...]
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Page 68
Frequently Asked Questions 68 For Fax Advantage assistance, call 1-800-435-7329. The other party complains that letters on their received document are distorted or not clear. L If your line has special telephone services such as call waiting, the service may have been activated during fax transmission. Connect the unit to a line that does not have [...]
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Page 69
Frequently Asked Questions 69 For Fax Advantage assistance, call 1-800-435-7329. Receiving mode I cannot select the desired receiving mode. L If you want to set FAX ONLY mode, press { { { { RECEIVE MODE } } } } repeatedly until FAX ONLY mode is displayed. L If you want to set TEL mode, press { { { { RECEIVE MODE } } } } repeatedly until TEL mode is[...]
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Page 70
Frequently Asked Questions 70 For Fax Advantage assistance, call 1-800-435-7329. If a power failure occurs L The unit will not function. L The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. L Fax transmission and reception will be interrupted.[...]
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Page 71
Replacement 71 For Fax Advantage assistance, call 1-800-435-7329. Replacemen t Ink film Replace the used ink film with a new one. Replacement film Model No. KX-FA93: prints about 225 letter-sized pages. See page 7 for accessory information. 1 Open the front cover by pulling up the center part. 2 Push the back cover open button (green) on the right [...]
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Page 72
Replacement 72 For Fax Advantage assistance, call 1-800-435-7329. 7 Turn the gear of blue core in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 8 Close the back cover securely by pushing down on the dotted area at both ends ( ). Close the front cover securely ( ). L The following messag[...]
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Page 73
Jams 73 For Fax Advantage assistance, call 1-800-435-7329. Jams Recording paper jam When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED 1 Open the front cover by pulling up the center part. 2 Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green)[...]
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Page 74
Jams 74 For Fax Advantage assistance, call 1-800-435-7329. 5 Turn the gear of blue core in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 6 Close the back cover securely by pushing down on the dotted area at both ends ( ). Close the front cover securely ( ). 7 Remove the recording paper [...]
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Jams 75 For Fax Advantage assistance, call 1-800-435-7329. When the recording paper was not fed into the unit properly The display will show the following. CHECK PAPER Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting paper. Press { { { { SET } } } } to clear the message. { SET } Tension plate[...]
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Jams 76 For Fax Advantage assistance, call 1-800-435-7329. Document jams – sending 1 Open the front cover by pulling up the center part. Remove the jammed document carefully. 2 Close the front cover securely. Note: L Do not pull out the jammed paper forcibly before opening the front cover. Front cover Center part Jammed document Front cover[...]
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Cleaning 77 For Fax Advantage assistance, call 1-800-435-7329. Cleaning Document feeder If misfeeding occurs frequently or if smudges, black lines or white lines appear on a transmitted document or on the original of a copied document, clean the document feeder. 1 Disconnect the power cord and the telephone line cord. 2 Open the front cover by pull[...]
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Cleaning 78 For Fax Advantage assistance, call 1-800-435-7329. Thermal head If smudges or black/white lines appear on a copied or received document, check whether there is dust on the thermal head and roller shaft, and clean the thermal head to remove the dust. 1 Disconnect the power cord and the telephone line cord. 2 Open the front cover by pulli[...]
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Cleaning 79 For Fax Advantage assistance, call 1-800-435-7329. 6 Replace the ink film. Turn the gear of blue core in the direction of the arrow. L Make sure that the ink film is wrapped around the blue core at least once. 7 Close the back cover securely by pushing down on the dotted area at both ends ( ). Close the front cover securely ( ). 8 C[...]
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Printed Reports 80 General In formation Reference lists and reports You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming feature s (page 60 to page 63). Telephone number list: provides you with names and telephone numbers which are stored in on[...]
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Caller IQ Feature 81 For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527) Caller IQ Fea ture openLCR service for the Caller IQ feature This unit is compatible with service provided by openLCR. L L L L If you have any questions regarding the openLCR service, call openLCR ’ s customer service department at 1-866-openLCR (1-866-673-65[...]
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Caller IQ Feature 82 For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527) To turn the Caller IQ feature from OFF to ON 1 Press { { { { CALLER IQ } } } } . CALLER IQ PRESS NAVI.[ ( ) ] 2 Press { { { {< < < <} } } } or { { { {> > > >} } } } until the following is displayed or press { { { { 0 } } } } . TO ENABLE [...]
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Caller IQ Feature 83 For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527) During download L The CALLER IQ indicator will flash and the display will show the following. DOWNLOAD IN PROCESS. L During downloading, you cannot do other operations such as making/answering a call or sending/receiving a document. L Depending on where you liv[...]
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Specifications 84 Specificat ions Technical data about this product *1 Transmission speed depends upon the contents of the pages, resolution, telephone line conditions and capability of the other party ’ s machine. *2 Transmission speed is based upon the ITU-T No. 1 Test Chart and original mode. If the capability of the other party ’ s machine [...]
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Specifications 85 Paper spec ifications Note for recording paper : L Do not use the following types of paper: – Paper with a cotton and/or fibre content that is over 20%, such as letterhead paper or paper used for resumes – Extremely smooth or shiny paper, or paper that is highly textured – Coated, damaged or wrinkled paper – Paper with irr[...]
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FCC Information 86 FCC Inform ation List of FCC requirements and information If required by the telephone comp any, inform them of the following. • FCC Registration No.: (found on the rear of the unit) • Ringer Equivalence No.: (found on the rear of the unit) • The particular telephone line to which the equipment is connected. This unit must [...]
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Warranty 87 Warrant y Limited Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC DIVISION OF MATSUSHITA CORPORATION OF AMERICA ELECTRIC OF PUERTO RICO, INC., One Panasonic Way, Ave. 65 de Infanter í a, Km. 9.5 Secaucus, New Jersey 07094 San Gabriel Industrial Park, Carolina, Puerto Rico 00985 [...]
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Warranty 88 Some states do not allow the e xclusion or limitation of incidental o r consequential damages, o r limitations on how long an implied warranty lasts, so the exclusions ma y not apply to you. This warranty gives yo u specific legal rights and you may also have o ther rights which vary from state to state. If a problem with this product d[...]
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Customer Services 89 Custome r Services Customer Services directory To obtain service or technical assis tance during the warranty perio d, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST. To obtain support or service after th e warranty has expired, please con tact: 1-900-555-PANA (1-900-555-7262) for support on a fee bas[...]
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Index 90 Index Program index Basic features #01 Date and time .................................... 30 #02 Your logo ........................................... 31 #03 Your fax number ............................... 33 #04 Sending report ............................ 44, 60 #06 Fax ring setting ................................. 60 #12 Remote activati[...]
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Index 91 N Navigator directory Making a phone call .............................. 38 Selecting characters .............................. 32 Sending faxes........................................ 46 Storing ................................................... 35 O One-touch dial Making a phone call .............................. 38 Sending faxes......[...]
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PFQX1696ZA CC0302TW Panasonic F AX ADV ANT AGE PROGRAM Panasonic Consumer Electronics Company , Division of Matsushita Electric Corporation of America One Panasonic W ay , Secaucus, New Jersey 07094 Panasonic Sales Company , Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, P[...]