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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Plantronics CS55 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Plantronics CS55 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Plantronics CS55 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Plantronics CS55 Series should contain:
- informations concerning technical data of Plantronics CS55 Series
- name of the manufacturer and a year of construction of the Plantronics CS55 Series item
- rules of operation, control and maintenance of the Plantronics CS55 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Plantronics CS55 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Plantronics CS55 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Plantronics service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Plantronics CS55 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Plantronics CS55 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
4 Easy Steps The fast est way t o setup your CS55 ™ Headset Sy stem CS55 Series S ETUP G UIDE Base Pow er Adapte r CS5 5 Headset B ase CS5 5 Heads et with Earloop HL 1 0 Automatic Handset Lifter* *Not in cluded i n all con g urations[...]
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Page 2
2 Plantronics CS5 5 Setup Guide 4 Easy Steps The fastest way to setup your CS55 Headset System CS55 Series S ETUP G UIDE Base Power Adapter CS55 Headset Base CS55 Headset with Ear Loop HL10 Automatic Handset Lifter* Headset Headset Base with Pre- install ed Phone Cab le Headband Base Power Adapte r Setup Gui de HL 1 0 Automa tic Handset Lifter HL 1[...]
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Page 3
3 Question s ? For fast, e ff icient T echnical Supp ort c all: 800 -544 - 4660 E xt. 5 53 8 A TT ACH H EADBAND OR E ARL OOP TO H EADSET & A D JUST FIT STEP Snap the speaker o f the headset into th e retaining ri ng of the headb and or one of th e three ear loo ps provid ed. Se e bel ow . 1 If you will b e wearing the hea dband, adjus t the ban[...]
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Page 4
4 Plantronics CS5 5 Setup Guide STEP 2 C ONNEC T B ASE TO D ESK P HONE Us e Con guration A if : Y o u wi ll u se the A ut om a tic H and set L if te r or … Y our phone ha s NO built -in headset func tional it y ( no Headset but t on ). Co n guration A 2 . Plu g the shor t BLACK Phone Cabl e that is pre -ins talled o n the Heads et Base int[...]
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Page 5
5 Question s ? For fast, e ff icient T echnical Supp ort c all: 800 -544 - 4660 E xt. 5 53 8 Us e Con guration B if : Y o u wi ll NO T use t he Aut om at ic Han ds et L if t er and … Y our phone has bui lt -in headset func tional it y ( a He adset but t on ). 1 . Plug the shor t BL ACK P hone Cable that is p re -inst alled on the He adset Bas[...]
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Page 6
6 Plantronics CS5 5 Setup Guide C ONNEC T P OWER AND C HARGE H EADSET 3 STEP 1 . Plug th e Base Power Adapter into a wa ll outlet , then plug th e power cord into the YELLOW label ed connec tor o n the bot tom of the Hea dset Base. T he RED Power light on the lef t front of th e Headset B ase will turn on . ( See illus tration at b ottom of p age.)[...]
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Page 7
7 Question s ? For fast, e ff icient T echnical Supp ort c all: 800 -544 - 4660 E xt. 5 53 8 I NST ALL A UT OMA TIC H ANDSET L IFTER Wh y use a hand set lifter ? The lif ter gr eatly si mpli es using a headset w ith y our desk phone. It lets y ou answ er and end c alls withou t being near yo ur phone. 4 STEP FIR MLY press Lifter power cord into [...]
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Page 8
8 Plantronics CS5 5 Setup Guide Handset Lifter Arm Lif ter view ed from bac k 2 . W hile wearing your he adset, slid e the Handset Li fter Ar m under the hands et until the lif ter bas e touches the sid e of the phon e. 3. Slide the Lif ter up to where it n early touches th e handset earp iece. Star t with Lif ter Heig ht Switch in lowe st posit io[...]
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Page 9
9 Question s ? For fast, e ff icient T echnical Supp ort c all: 800 -544 - 4660 E xt. 5 53 8 Press Ca ll Cont rol But to n 5. I f you do not hear a dial to ne, the Lif ter may not be raisin g the handset high e nough OR the Con guration Dial may need a djusting. Continue to s tep 6. 6 . Che ck the Lif ter he ight adjustm ent by moving th e Lif [...]
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Page 10
10 Plantronics CS5 5 Setup Guide U SING YO UR CS55 H EADSET S YSTEM T o P lace , Answ er , or End Calls Desk ph one Con guration ALL phone s with Handset Lifter Phone s WITHOUT Headset but ton a nd NO h ands et lifter Phone s WITH Head set b ut ton and NO han dse t lif ter T o p lace a c all 1 . Press C all Cont rol Bu tto n 2. Dial n umber 1 . [...]
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Page 11
11 Question s ? For fast, e ff icient T echnical Supp ort c all: 800 -544 - 4660 E xt. 5 53 8 Spea king Volum e Switch Pos ition A = Sof test Po sition D = L oudest While on a c all, set the Sp eaking Volume Switch to the bes t set ting for the lis tener (a paper clip or pen tip c an help). T oo high a set ting can pr oduce an uncomfor tab le echo [...]
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Page 12
12 Plantronics CS5 5 Setup Guide While on a c all, you can adjus t your speak ing volume by using the Sp eaking Volume Minor Adjus tment Control o n the back of the b ase. Listening volum e can be adjus ted on the he adset. T o Fine T une Speaking Volume The C S5 5 Inte lliStand feature allows you to cho ose how to ac tivate your he adset whe n ans[...]
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Page 13
13 Question s ? For fast, e ff icient T echnical Supp ort c all: 800 -544 - 4660 E xt. 5 53 8 Indicator Ligh ts T alking/Muted ( GREEN ) Power ( RED ) Charging ( AMBE R ) Out o f Range Warnin g: If you are o n a call and walk ou t of range of th e base, your hea dset will issu e audible ton es at its oper ating limit. If you are on a c all, you wil[...]
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Page 14
14 Plantronics CS5 5 Setup Guide 2 1 1 The hea dset and bas e unit are supplie d subscribed to ea ch other . However , if you wish to use a replacem ent headset wi th the base unit, the n the units must b e re -subscribe d as follows: Return the h eadset to the charging cr adle. 1 . Press and hold b oth speaki ng volume ne tune bu ttons on the [...]
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Page 15
15 Question s ? For fast, e ff icient T echnical Supp ort c all: 800 -544 - 4660 E xt. 5 53 8 I can ’t hear a dial tone at the headset • Make sur e your headset is charged. • Pres s the Call Control Button on your headset. • Make sur e the lifter is lifting the handset high enough to operate the hookswitch; set t o a higher setting if neces[...]
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Page 16
Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 USA www.plantronics.c om St ill ha ving problems ? Given the hundre ds of di erent t ypes of p hones, it ’s possible a tri ck or two may be ne eded to make th e CS5 5 System work with yo ur desk pho ne. For fur ther h elp: • For the p roduc t k nowle dge ba se and ins tant li ve chat [...]