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Polycom EX manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Polycom EX, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Polycom EX one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Polycom EX. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Polycom EX should contain:
- informations concerning technical data of Polycom EX
- name of the manufacturer and a year of construction of the Polycom EX item
- rules of operation, control and maintenance of the Polycom EX item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polycom EX alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polycom EX, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polycom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polycom EX.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Polycom EX item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Release Notes ViewStation EX, ViewStation FX, and VS400 0 Version 6.0.4 Polycom is pleased to announce the releas e of ViewStation EX, View Station FX, and VS4000, vers ion 6.0.4. The ViewStation EX, ViewStation FX, an d VS4000 systems provide natural video conferencing interaction through the most advanced video commun ications technology, with ?[...]

  • Page 2

    Release Not es ViewStation EX, Vie wStation FX, and VS4000, v. 6.0. 4 State-of-the-Art Feature Review Superior Video wit h Support fo r the H.264 Stan dard  The H.264 st andard provides 15 fps video at line rates below 192 Kbp s and 30 fps at line rates from 192 to 384 Kbps. H.264 video is supported in both IP and ISDN calls.  Available as an[...]

  • Page 3

    Release Not es ViewStation EX, Vie wStation FX, and VS4000, v. 6.0. 4 Easy System Configuration and Man agement  The Address Book Utility is av ailable through the we b interface. This utility allows the system administrator to  back up systems’ addres s b ooks in a central loc ation,  edit address books, and  distribute the same addr[...]

  • Page 4

    Release Not es ViewStation EX, Vie wStation FX, and VS4000, v. 6.0. 4 Interoperability The following table lists equipment that ha s been tested with the View Station EX, ViewStation FX, and V S4000 systems. Manufacturer Model Version H.320 Endpoint Interoperability iPower 600 Series 5.0, 5.3, and 6.0 iPower 900 Series 5. 0, 5.3, and 6.0.1 iPower 9[...]

  • Page 5

    Release Not es ViewStation EX, Vie wStation FX, and VS4000, v. 6.0. 4 Manufacturer Model Version Tandberg 6000 B7.1 and E3.1 Tandberg 800 B7.1 Tandberg 880 E3.1 VCON Media Connect 8000 4.6 VCON Falcon 3.0 MCU H.320 Inter o perability Polycom MGC-25 5.12 and 6.0 Polycom MGC-50 5.12 and 6.0 Polycom MGC-100 5.12 and 6.0 MCU H.323 Inter o perability Po[...]

  • Page 6

    Release Not es ViewStation EX, Vie wStation FX, and VS4000, v. 6.0. 4 Manufacturer Model Version Cisco router 12.2 build 7 Linksys 1.40.2 NetGear 3.25 SMC 7004BR 1.93s Siemens 1.1 Cisco PIX 6.1.2 - 6 -[...]

  • Page 7

    Release Not es ViewStation EX, Vie wStation FX, and VS4000, v. 6.0. 4 Feature Limitations The following table lists known lim itations of the ViewStation EX, ViewStation FX, and VS4000 systems. Feature Limitations Snapshots In some cases, snapshot previewing does not behave as described in the documentation. You can send snapshots from any video so[...]

  • Page 8

    Release Not es ViewStation EX, Vie wStation FX, and VS4000, v. 6.0. 4 Feature Limitations Interoperability  In H.320 calls between a Tandberg system running the beta version of the E4.0 software and a ViewStation FX running version 6.01 soft ware, the Tandberg system is unable to control the ViewStation FX camera. However, the ViewStation FX sys[...]

  • Page 9

    Release Not es ViewStation EX, Vie wStation FX, and VS4000, v. 6.0. 4 Upgrade Details To upgrade yo ur software via t he Internet: 1. From your PC, go to http://extranet.polycom.com , and down load the appropriate so ftware updat e file for your ViewSt ation EX, View Station FX, or VS4000 system in .zip fo rmat. 2. Extract the software update file.[...]

  • Page 10

    Release Not es ViewStation EX, Vie wStation FX, and VS4000, v. 6.0. 4 To complete this task… Do this: Register additional license keys with Polycom Resource Center Note: Software option keys are issued by Polycom Resource Center. They are not the same as license key s. You may only enter one software option key for the SoftUpdate, but you may ent[...]

  • Page 11

    Release Not es ViewStation EX, Vie wStation FX, and VS4000, v. 6.0. 4 Warranty and Registration The ViewStation EX, ViewStation FX, and VS4000 include one-year hardware warran ty (30-day return upon receipt at factory) and 90-day software warranty. For the first y ear, software u pdates (bug fixes and maintenance releases) and software upgrades (fe[...]