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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Polycom IP 600 SIP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Polycom IP 600 SIP one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Polycom IP 600 SIP. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Polycom IP 600 SIP should contain:
- informations concerning technical data of Polycom IP 600 SIP
- name of the manufacturer and a year of construction of the Polycom IP 600 SIP item
- rules of operation, control and maintenance of the Polycom IP 600 SIP item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polycom IP 600 SIP alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polycom IP 600 SIP, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polycom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polycom IP 600 SIP.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Polycom IP 600 SIP item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User Guide SoundP oint ® IP 600 SIP 1.4.x SoundPoint ® IP 600 SIP M e n u V o i c e M a i l D o N o t D i s t u r b H o l d D e l S e l F o r w a r d C o n f e r e n c e T r a n s f e r C a l l L i s t s S p e e d D i a l T i m e & D a t e R e d i a l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q R S 9 W X Y Z 0 O P E R * # 2 A B C USER GUI[...]
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Page 2
Contents Introduction ............................................... 1 Par ts List ................................................... 1 Installing SoundPoint ® IP 600 SIP .................. 2 Connecting Network and Power Source ............................. 2 Connecting the Handset and Optional Headset ................... 3 Attaching the Base ..[...]
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Page 3
V oiceMail and V oice and T ext Messaging ......................... 14 Distinctive Ringing / Call T reatment ................................. 15 Presence / Status / Buddy Lists........................................ 16 Instant Messaging .......................................................... 17 Multilingual Support (Localization) .............[...]
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Page 4
1 Thank you for choosing SoundPoint ® IP 600 SIP , a full-duplex, handsfree tele- phone running the industry standard Ses- sion Initiation Protocol (SIP). This unit provides b usiness telephony features and functions such as Multiple Call Appear - ances, Call Hold, T ransfer , and Confer- ence ov er an IP network. In this User Guide, you will n[...]
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Page 5
2 Installing SoundPoint ® IP 600 SIP This section provides basic installation instructions and information for obtaining the best performance with the SoundPoint IP ® 600 SIP telephone. If you require additional information or assistance with your new telephone, please contact your System Administrator . The SoundPoint ® IP 600 SIP User Guide in[...]
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Page 6
3 Connecting the Handset and Optional Headset Attaching the Base 1. Place all cords in the recessed area abov e the modular jacks as shown. (Optional) 1. Connect the short, straight end of the telephone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the telephone. 2. Connect the headset [...]
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Page 7
4 Features Line/Speed Dial Keys Use these keys to activate up to six lines or speed dials that can be assigned to your telephone. Speakerphone Microphone Mute Headset Feature Keys Access important features using these keys. Dial Pad These 12 keys provide the 10 digits, alphabetic, and special characters available in context sensitive applications. [...]
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Page 8
5 F eature K ey Description H o l d D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Ho ld De l Se l Me nu Me ssag es D o No t D i st u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r ec t o r i es S e r vi c e s C a l l L i s t s C o n fe r e n c e T r a ns f e r R e d ia l Allows for hand[...]
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Page 9
6 Using SoundPoint ® IP 600 SIP Placing a Call Using the Handset: 1. T o obtain dial tone, pick up the handset. 2. Dial the desired number . OR Dial by SIP URL/IP address † : • After obtaining dial tone, press Name • Enter URL or IP (press * for “. ” and # for “@”) • Press Send to complete the call. Using Handsfree Speak er phone M[...]
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Page 10
7 Ans wering a Call Using the Handset: P ick up the handset. Using Handsfree Speakerphone Mode: Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M[...]
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Page 11
8 General Key Use T o navigate through menus and to enter data, these are useful tips: 1. Use H ol d D el S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ R S 9 WX Y Z 0 OP E R * # 2 AB C Hol d Men u Mes sages D o No t Di st u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D ir ec t o ri es S er vi c e s C on fe r e nc e T ra ns f e [...]
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Page 12
9 Ending a Call Press the line key or the EndCall soft k ey . OR Redial Press H o l d D e l S e l C o n f e r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M en u M es s a ge s D o N o t [...]
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Page 13
10 Headset Memor y Mode As an option, the headset can be permanent- ly enabled to place and receiv e calls from any audio ke ys on the telephone - especially useful for regular headset users. T o do this: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S[...]
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Page 14
1 1 Call Lists A local list of calls missed, receiv ed, and placed is maintained by the telephone (up to 100 for each). Press H o ld D e l S e l C o nf e r e n ce 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o ld D e l S e l D i re c t o r ie s S e rv i c e s C a ll L i s ts B u dd y S t at u s M y S t a t u s R e di[...]
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Page 15
12 Speed Dial Pre-assigned numbers can be associated with line keys for rapid automated dialing. Speed Dial entries are consecutiv ely placed next to assigned line ke ys on the telephone. Example: T o assign Jane to a Speed Dial key: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P E[...]
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Page 16
13 Multiple Lines SoundPoint ® IP 600 SIP can support up to six lines, each associated with its own line k ey . Lines can be congured for local Directory Numbers (DNs), such as your main extension and priv ate or shared lines or for Speed Dial shortcuts for outbound dialing. T ypically , the top-most line ke y is reserved for the principle dire[...]
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Page 17
14 Shared Lines The telephone supports shared lines ** . A shared line is indicated by a different line icon. In the diagram, the rst line is priv ate and the second line is shared. If two telephones share a line, an incoming call to that number will cause both telephones to ring. The call can be answered on either telephone but not both. If a s[...]
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Page 18
15 * V oice Mail is an optional feature congur ed on the server and may not be supported on your par- ticular system. Contact your System Administr ator to nd out. † Scr een options may vary with served-based ap- plication. V oice Mail can be accessed with a single ke y press. Contact your System Administrator to congur e this option. 6.[...]
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Page 19
16 Presence / Status / Buddy Lists The telephone combines interactiv e message services and status monitoring to comple- ment a traditional messaging application such as email. Liv e interaction within a pool of telephones is possible by monitoring the “presence” of the parties in volv ed. Each telephone can “watch” the status of up to eigh[...]
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Page 20
17 Instant Messaging See V oicemail and V oice and T ext Messaging . Multilingual Suppor t (Localization) Many languages and call progress tones are supported by the telephone. T o change language: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D [...]
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Page 21
18 No Dial-T one V erify power is correctly applied to the SoundPoint IP 600 SIP telephone: • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the telephone (try unplugging and re-inserting the cable). • If using inline powering, check that the switch is supplying power to the telephone (con[...]
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Page 22
19 No Response from F eature K ey Pr esses V erify telephone is in activ e state: • Make a call to the telephone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example. • Press H o ld D e l S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ[...]
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Page 23
20 Modications In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang- es or modications not expressly appro ved by Polycom, Inc. could void the user’ s authority to operate the equipment. Installation Instructions Installation must be performed in accor- dance with all relev ant national wiring rules. L ’Instal[...]
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Page 24
21 are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichev er is longer . Products returned to Polycom must be sent prepaid and packaged appropria[...]
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Page 25
22 LIMIT A TION OF LIABILITY . T O THE FULL EXTENT ALLO WED BY LA W , POL YCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY , WHETHER B ASED IN CONTRA CT OR TOR T (INCLUDING NEGLIGENCE), FOR INCIDENT AL, CONSEQUEN- TIAL, INDIRECT , SPECIAL, OR PUNITIVE D AMA GES OF ANY KIND, OR FOR LOSS OF REVENUE OR PR OFITS, LOSS OF BUSINESS, LOSS OF INFOR[...]
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Page 26
23 Permission is hereby granted, free of charge, to an y person obtaining a copy of this software and associated documenta- tion les (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy , modify , merge, publish, distribute, subli- cense, and/or sell copies of the Software, and t[...]
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Page 27
Polycom, Inc. 1565 Barber Lane Milpitas, CA 95035 ©2003 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-1 1619-001 Rev . B M e n u V o i c e M a i l D o N o [...]