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Polycom Pro SE-225 manual

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Table of contents for the manual

  • Page 1

    SoundPoint ® Pr o Model SE-225 Installation Instructions and User’ s Guide Polycom ® , SoundPoint ® Pro, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. ©2000 Polycom, Inc. All Rights Reserved. 1725-06215-001 Rev A Don't forget to mail in yourOwnerRegistration Card! Polycom, Inc.,[...]

  • Page 2

    SoundPoint Pro Professional Conference Phone User’s Guide i i i SoundPoint Pro Professional Conference Phone User’s Guide i i IMPORT ANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. 1. Read and understand all[...]

  • Page 3

    SoundPoint Pro Professional Conference Phone User’s Guide i v SoundPoint Pro Professional Conference Phone User’s Guide v T ABLE OF CONTENTS SAFETYINSTRUCTIONS...............................................................ii Chapter 1 INTRODUCTION AND INST ALLA TION ........................1–1 INTRODUCTION.....................................[...]

  • Page 4

    SoundPoint Pro Professional Conference Phone User’s Guide v i ACCESSING, USING, AND PROGRAMMING DIRECTORIES..............................................2–7 Navigating the Directories........................................................2–7 Directory Structure ..................................................................2–8 SoundPoin[...]

  • Page 5

    SOUNDPOINT ® PRO INTRODUCTION AND INST ALLA TION Chapter 1 SoundPoint Pro Professional Conference Phone Introduction and Installation 1 –1 SoundPoint Pro Professional Conference Phone User’s Guide v i i i[...]

  • Page 6

    SoundPoint Pro Professional Conference Phone Introduction and Installation 1 –2 SoundPoint Pro Professional Conference Phone Introduction and Installation 1 –3 UNP ACKING The following items are included in your SoundPoint Pro. Check the list before installation to assure that all items are accounted for. If you are missing any items, contact y[...]

  • Page 7

    SoundPoint Pro Professional Conference Phone Introduction and Installation 1 –4 SoundPoint Pro Professional Conference Phone Introduction and Installation 1 –5 Setup 2 If two phone lines share one telephone wall jack, install as in Setup 1 but be sure to connect the black 7’Phone Cord provided. Continue with Setup 1, steps 3 and 4. Setup 3 If[...]

  • Page 8

    SoundPoint Pro Professional Conference Phone Introduction and Installation 1 –6 SoundPoint Pro Professional Conference Phone Introduction and Installation 1 –7 KEYS AND OPERA TIONAL FEA TURES Handset Connection Headset Connection Astandard 2.5mm headset jack is located at the right front of the console. No amplifier is required for headsets wit[...]

  • Page 9

    SoundPoint Pro Professional Conference Phone Operation 2 – 1 SOUNDPOINT ® PRO OPERA TION Chapter 2 VISUAL INDICA TORS *Message waiting supported for FSK protocol and most analog PBXs. SoundPoint Pro Professional Conference Phone Introduction and Installation 1 – 8[...]

  • Page 10

    MAKING CALLS, ANSWERING CALLS, HANGING UP Tips for Using the Line Keys 1. When a LINE key is pressed, that line becomes active and any other active lines are disconnected unless placed on Hold prior to pressing the LINE key. 2. When the CONF key is pressed all active lines and lines on Hold are linked in the conference. 3. When the HOLD key is pres[...]

  • Page 11

    HEADSET MODE Pressing the HEADSET key on the console activates Headset Mode. The ▲▼ keys control headset volume. Note: See Appendix for information about headsets. CONFERENCE MODE Using Lines The LINE keys and Conference ( CONF ) key located below the LCD screen control your conference. Conference calls can be established by: 1. Placing and con[...]

  • Page 12

    4-W ay V olume Control Handset, Headset, Speaker Press the ▲▼ keys at any time during a call to adjust volume. SoundPoint Pro will maintain the same volume for future calls until changed. Dial Tone Listen for the dial tone; press the ▲ ▼ keys to adjust the level. Then hang up or make a call. Dial tone volume will remain at the level set unt[...]

  • Page 13

    Outgoing Call History Records calls you have dialed from the Speed Dial Listing, Call Histories, or manually. Dials any number in the history when the SPEED DIAL key is pressed. Line Settings Stores and displays line configuration parameters. Contains programming options for line setting parameters including restoration of factory default line sett[...]

  • Page 14

    The available priority tags, with 1 being the highest priority, will be listed on the bottom line of the LCD. Use the ▲▼ keys to move the blinking cursor over the priority “tag” you wish to assign, or select “N” for No Tag, then press SELECT . Once assigned, entries with priority tags will be listed at the beginning of the Speed Dial Li[...]

  • Page 15

    For a telephone line with Caller ID, the following information is stored: ▼ Caller name ▼ Caller phone number ▼ Time and date the call was received ▼ Line number (1 or 2) upon which the call was received For a telephone line without Caller ID, the following information is stored: ▼ Time the call was received ▼ Line number (1 or 2) upon [...]

  • Page 16

    Exporting Entries to the Speed Dial List Phone numbers and names in the Incoming Call History list can be exported to the Speed Dial List as Speed Dial entries. Enter the Incoming Call History directory then scroll ▲ to locate the entry you wish to export. Use the # key to correctly format the phone number for dialing (see previous section) prior[...]

  • Page 17

    SoundPoint Pro Professional Conference Phone Operation 2 –1 7 SoundPoint Pro Professional Conference Phone Operation 2 –1 6 Dialing Outgoing Call History Entries Press the SPEED DIAL key while viewing any entry to automatically dial that entry’s phone number. Exporting Entries to the Speed Dial List Outgoing Call History entries can be export[...]

  • Page 18

    SoundPoint Pro Professional Conference Phone Operation 2 –1 8 Setting Ring Type forEach Line SoundPoint Pro has 5 different ring types available for each line. While viewing a line settings status, press SELECT to view the line setting options for that line. Scroll ▼ to EDITRING TYPE? Line 2 of the display will show the current ring type settin[...]

  • Page 19

    System Settings Director y The System Settings Directory allows you to view status of—and program options for— a variety of system settings, including: ▼ Setting the Time of Day ▼ Setting the LCD Contrast ▼ Setting Repetitive Redial Parameters ▼ Selecting and Setting Telephone Number Auto-Formatting ▼ Editing Flash Timing; Restoring D[...]

  • Page 20

    When programming Auto-Formatting, be sure to select your dialing plan according to the specific requirements for your area. To set up Auto-Formatting, enter the System Configuration Directory then scroll ▼ until you see EDITAUTOFORMAT? Line 2 of the LCD will show the current Auto- Formatting settings. Press SELECT .to begin Auto-Formatting. Use ?[...]

  • Page 21

    SoundPoint Pro Professional Conference Phone Troubleshooting 3 –1 SOUNDPOINT ® PRO TROUBLESHOOTING Chapter 3 Restoring Default Flash Timing Enter the System Settings Directory then scroll ▼ until you see EDITFLASH TIME? Press SELECT . Scroll ▲ until you see RESTORE DEFAULT FLASH TIME? Press SELECT . Restoring System Factory Default Settings [...]

  • Page 22

    TROUBLESHOOTING Troubleshooting will help you overcome difficulties that occur during installation and normal use. No Dial T one ▼ Check the connections of the telephone lines to the LIM, and make sure that the connections are secure at both the wall jack, and on the LIM. Repeat the process for the telephone connection from the LIM to the console[...]

  • Page 23

    SoundPoint Pro Professional Conference Phone Regulations and W arranty 4 – 1 SOUNDPOINT ® PRO REGULA TIONS AND W ARRANTY Chapter 4 SoundPoint Pro Professional Conference Phone Troubleshooting 3 –4[...]

  • Page 24

    advance. But if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could effect the proper functioning of your equipment. If they do, you will be notified i[...]

  • Page 25

    Polycom's obligation to repair, replace, or refund, as set forth above, is your exclusive remedy. Except as specifically set forth above, Polycom, its affiliates, suppliers, and dealers make no warranties, express or implied, and specifically disclaim any warranties of merchantability or fitness for a particular purpose. Limitation of Liabilit[...]

  • Page 26

    SoundPoint Pro Professional Conference Phone Appendix A –1 SOUNDPOINT ® PRO ADDITIONAL INFORMA TION Appendix SoundPoint Pro Professional Conference Phone Regulations and W arranty 4 – 6[...]

  • Page 27

    Headset Selection If you are interested in purchasing a headset, you should decide which type is best for you, and also take into consideration: Sound Quality Some headset manufacturers use noise reduction technology to enhance sound quality. Like high-quality conferencing equipment, good sound quality in a headset can improve productivity and make[...]

  • Page 28

    SoundPoint Pro Professional Conference Phone Appendix A –5 SoundPoint Pro Professional Conference Phone Appendix A –4 Durability Make sure you choose a headset durable enough to withstand a fair amount of wear and tear. Headsets should stand up to twisting and stretching, and in home offices, to family use. Cleanability Headsets with removable [...]