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Polycom RSS 2000 manual

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Table of contents for the manual

  • Page 1

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Polycom ™ RSS 2000 V3.0.0.000 Getting Started Guide General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RSS 2000 unit clean, free of clutter and well ventilated. • Decide on a suitable location fo[...]

  • Page 2

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Preparations Obtain the following information fr om your network administrator: • RSS 2000 unit, Subnet Mask and Default Gateway IP addresse s • Gatekeeper IP address, Prefix, and E.164 of the RS S 2000. Unpacking and Installing the RSS 2000 1 Place the[...]

  • Page 3

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Initial RSS 2000 IP Configuration The system is shipped wit h a default IP address: IP Address: 192.168.1.254 Subnet Mask: 255.255.255. 0 Gateway: 192.168.1.1 There are two ways to change the initial IP address of the sytem: 1. Via a cross over lan ca ble 2[...]

  • Page 4

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc 3. Open internet explorer and bro wse to: http://192.168.1.254 4. Login to the system. User name: administrator Password: po ly com 5. Go to system configuration->IP setting and modify the IP address , you can set a static IP or chose DHCP . Click the sa[...]

  • Page 5

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc 2.Changing the initial IP address via an RS232 Console or Tel net Another option to modify the IP address of the RSS 2000 is using the RS23 2 console. 1.Connect to the RS232 port – and activate the console (960 0, 8bits) Login: polycom (or any administrat[...]

  • Page 6

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc RSS 2000 Maximum Capacity Scenario Description Maximum Capacity Conference Recording How many conferences ca n be recorded simultaneously 2 conference or 2 EPs dialing in the same time1 H239 recorded link at a time Point to Point recording How many point to[...]

  • Page 7

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Network TCP/UDP ports used by RSS2000 Usage Type Port Range Manager TCP 81 Web TCP 80 https TCP 443 Trace UDP 30011 Gatekeeper UDP 1719 RAS UDP 1720 Q.931 Socket TCP 1720 H.245 Socket TCP 1730-1739 Live Broadcast TCP 1800-1801 Endpoint/ H.323 Audio / Video [...]

  • Page 8

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Figure-1[...]

  • Page 9

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Figure-2[...]

  • Page 10

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Polycom ™ RSS 2000 V3.0 Release Notes RSS2000 V3.0 Upgrade User Guide 1, New Systems – New Installations For new installations , cust omer need to activate the RSS before starting to use . Process: As you aware, RSS 2000 V3.0 includes two type of activa[...]

  • Page 11

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc For new installation, the system will be shippe d with a K License, that will requi re the user to go to the PRC and receive a K Keycode: The user will receive a K Keycode with his optio ns (Either none, Cluste ring or Multicast) After entering the K Keycod[...]

  • Page 12

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Enter 3.0 in the Version field and enter the Syst em Serial# in the Serial Numb er field , then customer will receive a U-Key code (A s take n from the product activation section on the RSS 2000 Web UI): After entering both the K Keycode and the U ke yco de[...]

  • Page 13

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc 2, Current Install base (Existin g systems that require upgrade) Preparation before Upgrade 1: Obtain the 3.0 upgrade package and activation ke ys from Polycom web site or your local service center. Save it in a folder on your desktop.(more details , pl eas[...]

  • Page 14

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Upgrade from 1.0 to 3.0 1: Download upgrade package to RS S a) Log in to RSS , go to “ . - System C onfiguration > Upgrade/Re set System” page . b) Download the “RSS2000.3.0.0.0_part1_full function_ with English &Japanes & Chinese . pkg” [...]

  • Page 15

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc If everything is ok , the version # /Activ ation Statu s /V3.0 Key code activation should have same status . (For multicast and clustering option , if you buy these 2 op tio n , your RSS will show same status , if not , it w ill not be showed ) Note : Now y[...]

  • Page 16

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Upgrade from 2.0 to 3.0 1: Download upgrade package to RS S a) Log in to RSS , go to “ . - System C onfiguration > Upgrade/Re set System” page . b) Download the “RSS2000.3.0.0.0_part1_full function_ with English &Japanes & Chinese . pkg” [...]

  • Page 17

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc If everything is ok , the version # /Activ ation Statu s /V3.0 Key code activation should have same status . (For multicast and clustering opt ion , if you bought these 2 options , y our RSS will show same status , if not , it will not be showed , In case t[...]

  • Page 18

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Additional Language Support If you need 3.0 to support additional language (Not En glish/ Chinese/Japanese) ,you need to follow this process . Image version check Please check RSS2000 image version f ollowin g the commands below firstly. Only RSS2000 with i[...]

  • Page 19

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc 4: At command prompt, enter “imageversion” ( withou t quotation marks ) 5: If the version # is “ 5” ( see the screenshot below ), indicates the RSS20 00 can be upgraded with additional language options. 6: If the image version is not 5 , it will sho[...]

  • Page 20

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc New Features (Compare with V2.0.0.000) # JIRA# Features Description 1 RSS-248 Clustering Improvements RSS2000 should support active a reco rding task in next server when the recordi ng capacity in last one is full . 2 RSS-207 RSS-225 Gatekeeper Registration[...]

  • Page 21

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc RSS2000 Policies and Limitations Subject Description H.323 Alias length The maximum length of the system H.323 alias nam e is 16 characters Console Service RS232 configuration: Baud rate 9600, Data bits 8, Parity None, Stop bits 1, Flow control OFF. ONLY ON[...]

  • Page 22

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Subject Description Calling with IP address to an RSS that is register with a GK - the call is rejected When workin g in routed m ode with a gatekeeper, device s that are trying to call to the RSS – with IP address, will be rejected if they are not regist[...]

  • Page 23

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Known Limitations; JIRA# Subject Description RSS-120 Overlapping names The monitor screen display s an overlapping names of VSX8000 and RSS in a MGC meeting room RSS-136 VSX 5000-8000 Interoperability The RSS 2000 support the VSX 5000-8000 when the VSX is s[...]

  • Page 24

    DOC2207A RSS 2000 V3.0 Getting Started guide - Releas e Note - Final - February 26, 2008.doc Pending issues JIRA# Subject Description RSS-189 Integration with MGC When workin g with the M GC in Video switching mode – the RSS will indicate HD You can disable HD or define the minim um rate for HD in the single point record ing setting in the RSS V2[...]