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Polycom SoundStation IP 4000 SIP manual

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Table of contents for the manual

  • Page 1

    User Guide SoundSta tion ® IP 4000 SIP 3.0 SoundStation ® IP 4000 f or SIP USER GUIDE SoundStation ® IP 4000 SIP January , 2008[...]

  • Page 2

    Contents Introduction ............................................... 1 Par ts List ................................................... 1 Installing SoundStation ® IP 4000 SIP ............. 2 Connecting Network and Power Source ................................ 2 Features .................................................... 3 Using SoundStation ® [...]

  • Page 3

    Optional Features ..................................... 17 T ext Messaging .................................................................... 17 Presence / Status / Buddy Lists ........................................... 18 T roubleshooting ........................................ 20 Safety and Compliance ............................... 21 Part 1[...]

  • Page 4

    1 Thank you for choosing the SoundStation ® IP 4000 SIP . This conference phone provides multi-person audio conferencing capabilities for small to medium conference rooms within a Session Initiation Protocol (SIP) internet protocol telephony system. In this User Guide you will find e verything you need to quickly use your ne w phone. Be sure to v[...]

  • Page 5

    2 Installing SoundStation ® IP 4000 SIP This section provides basic installa- tion instructions and information for obtaining the best performance with the SoundStation ® IP 4000 SIP phone. If you require additional information or assis- tance with your ne w phone, please contact your system administrator . The SoundStation ® IP 4000 SIP User Gu[...]

  • Page 6

    3 Features LED Indicators The LEDs located on the top of your SoundStation ® IP 4000 indicate the current status of the phone. Green - Y our call is in progress. Flashing green - A call is incoming. Blinking green - Y our call is held by the far end. Red - Y our call is muted. Blinking red - Y ou have placed the call on hold. Keys Menu Displays a [...]

  • Page 7

    4 Placing a Call 1. T o obtain dial tone, press the ke y or the New Call soft key . 2. Dial the desired number. Ans wering a Call T o obtain the IP addr ess of your phone, pr ess followed by Status, Platform and Phone . The IP addr ess is listed together with other phone information. Users also hav e the option to dial directly from the dial pad wi[...]

  • Page 8

    5 Call Hold and R esume During a call, press the Hold soft ke y . The call will be placed on hold and this will be indicated on the display . The three LEDs will blink red to indicate that a call is on hold. Press the Resume soft ke y to retriev e the call. Multiple Calls on Hold If multiple calls are on hold, use the arro w ke ys to switch between[...]

  • Page 9

    6 Local Conferencing Y ou can create a conference with two other parties using the phone’ s local conferencing feature. 1. Place a call to the first party . 2. Press the Confrnc soft key to create a ne w call (the activ e call is placed on hold). 3. Dial the phone number of the second party or use the arro w keys to access speed dial numbers or [...]

  • Page 10

    7 R edial Press to place a call to the last dialed number . Call F orwar ding Calls may be forwarded to another e xten- sion as follo ws: 1. Press the For ward soft ke y from the phone’ s idle display or press and select F eatur es and F orwar d... at any time. 2. Enter a number or URL to forward all future calls to. 3. Press the Enable soft key [...]

  • Page 11

    8 1. Press . Select Settings fol- lo wed by Basic, Contrast . 2. Press the Up or Down soft keys (or volume k eys) to increase or decrease the display contrast. 3. Press the Ok soft key to accept changes. 4. Press the key to return to the idle display . Time and Date T ime and Date is clearly displayed on the SoundStation ® IP 4000 SIP phone. If th[...]

  • Page 12

    Call Lists A local list of calls missed, recei ved, and placed is maintained by the phone. Press . Select F eatur es followed by Call Lists, and Missed, Received, or Placed Calls as desired. Call information will be displayed. Choose: 1. Edit to amend the dial string if necessary . 2. Dial to return the call. 3. Info to view information about the c[...]

  • Page 13

    10 T o search f or a particular contact: 1. Press More and then Search from the Contact Dir ectory menu. 2. Using the dial pad, enter the first fe w characters for First or Last names. 3. Press Search to search for contacts. 4. Successful matches can be dialed from the resulting screen. T o search f or a particular contact in the corporate dir ect[...]

  • Page 14

    1 1 Speed Dial Pre-assigned numbers can be associated with speed dial entries for rapid automated dialing. Speed dial entries can be vie wed from the idle display by pressing . T o assign John to a Speed Dial entry: 1. Press , select F eatur es, Con- tact Dir ectory . 2. Press the Add soft key to enter John’ s contact details (see Contact Directo[...]

  • Page 15

    12 The phone supports shared lines * . A shared line is indicated by a dif ferent line icon which is half black and half grey . If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both. The shared line icon changes to a moving icon when the line is in use remot[...]

  • Page 16

    13 1. Press and select Settings, Basic, Pr efer ences, Language. 2. Scroll through the list of av ailable languages and press the ke y when the desired language is highlighted. 3. The display will change to the language of your choice. 4. Exit to the idle display by pressing . Phone R eboot Periodically , the phone may require a user restart. Reaso[...]

  • Page 17

    14 The phone combines interacti ve message services and status monitoring to comple- ment a traditional messaging application such as email. Li ve interaction within a pool of phones is possible by monitoring the “presence” of the parties in volved. Each phone can “watch” the status of up to eight other phones. These other phones form the ?[...]

  • Page 18

    15 T o view and change Presence settings: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M en u M es s a ge s D o N o t D i s t u r b ABC 2 1 DEF 3[...]

  • Page 19

    16 • As “No Dial-T one” above. V erify contrast adjustment: • Follo w the instructions in this User Guide to adjust the contrast to a darker le vel. • Reboot the phone to obtain a default le vel of contrast (follo w the instructions in this User Guide). No Ringing No Display , Incor rect Display or Bad Contr ast V erify power is correctly[...]

  • Page 20

    17 • Check termination at the switch or hub (furthest end of the cable from the phone). • Check that the switch or hub is operational (flashing link/status lights) or contact your system administrator . • Press follo wed by Status, Network, and Ethernet . Scroll do wn to verify LAN port is Acti ve. • Reboot the phone to attempt re- registr[...]

  • Page 21

    18 Modications In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approv ed by Polycom, Inc. could void the user’ s authority to operate the equipment. Installation Instructions Installation must be performed in ac- cordance with all rele vant national wiring rules. L ’Installa[...]

  • Page 22

    19 LIMITED W ARRANTY . Polycom war - rants to the end user (“Customer”) that this product is expected to be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller . Polycom’ s sole obligation under this ex- press warranty is at Polycom’ s o[...]

  • Page 23

    20 LAR PURPOSE, SA TISF A CTOR Y QU ALITY , CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGE- MENT , ALL OF WHICH ARE EX- PRESSL Y DISCLAIMED. POL YCOM NEITHER ASSUMES NOR A UTHO- RIZES ANY O THER PERSON TO AS- SUME FOR IT ANY O THER LIABILITY IN CONNECTION WITH THE SALE, INST ALLA TION, MAINTEN ANCE OR USE OF ITS PR ODUCTS. Please contact your Po[...]

  • Page 24

    21 No part of the contents of this manual may be copied, reproduced, or transmitted in any form or by an y means, or translated into another language or format, in whole or part, without written consent from Polycom, Inc. Do not remov e (or allo w anybody else to remov e) any product identification, cop y- right or other notices. Polycom, the Poly[...]

  • Page 25

    Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA ©2007 Polycom, Inc. All rights reserved. Polycom, the Polycom logo design, and SoundStation are registered trademarks and the industrial design of SoundStation are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective com[...]