Promise Technology SMARTSTOR NS4300N manual

S MAR T S TOR NS4300N Product Manual Ve r s i o n 2 . 0 S R 4[...]

SmartStor NS4300N Produc t Manual ii Copyright © 2008 Promise T echn ology , Inc. All Righ ts R eserved. Copyri ght by Prom ise T echnology , Inc. (Pro mise T echnology ). No p art of this man ual may be repro duced or t ransmi tted in an y form without the expres sed, written permi ssion of Promise T echnolog y . T rademark s Promise , and th e P[...]

iii Content s Chapter 1: Introduction to SmartStor . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Architec ture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Protocol S upport . . . . . . . . . . . . . [...]

SmartStor NS4300N Produc t Manual iv Chapter 4: One Touch Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Enabl ing One Touch Bac kup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 6 Creating a B ackup Sch edule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Performin g a One Tou ch Backup . . . [...]

Contents v Chapter 5: Sma rtNAVI, cont. Managi ng Back ups, con t. Restoring B acked-up File s . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Viewing the Back up Event Log . . . . . . . . . . . . . . . . . . . . . . . . . 68 Saving the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 8 Clearin g the Event Lo g[...]

SmartStor NS4300N Produc t Manual vi Chapter 6: PAS M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Connectin g to PA SM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 5 PASM in your Bro wser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 PASM in SmartNA VI . . . . [...]

Contents vii Chapter 6: PASM, cont. Managing RAID Vo lumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 7 Viewing RAID Vo lume Statu s . . . . . . . . . . . . . . . . . . . . . . . . . 107 Viewing Disk Driv e Information . . . . . . . . . . . . . . . . . . . . . . . . 10 8 Creating a RA ID Volume . . . . . . . . . . . . . . . . [...]

SmartStor NS4300N Produc t Manual viii Chapter 6: PASM, cont. Managi ng the Syst em, co nt. Restarting t he Smart Stor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Locat ing the Sm artStor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Viewing System I nformatio n . . . . . . . . . . . . . . . . . . . . . . . . . . 1[...]

Contents ix Chapter 8: Troublesh ooting, c ont. Checkin g Enclosure Status in PASM . . . . . . . . . . . . . . . . . . . . . . 146 Solv ing Network Connectio n Proble ms . . . . . . . . . . . . . . . . . . . . . 14 7 Verify ing Connec tions with S martNAV I . . . . . . . . . . . . . . . . . . 149 Checkin g Your Email Inbox . . . . . . . . . . . . .[...]

SmartStor NS4300N Produc t Manual x[...]

1 Chap ter 1: In troduct ion to Sm artS tor • About This Man ual (pa ge 1) • Archi tecture (pa ge 2) • Protoc ol Supp ort (p ag e 2 ) • Key Ben efits ( page 2) • S pecificati ons (pa ge 3) • Com pati ble Ba ckup So ftw a re (page 4) • Clien t OS Support (p age 4 ) • Browse r Support (p age 4 ) Promise T echnol ogy’ s SmartS tor NS[...]

SmartStor NS4300N Produc t Manual 2 Architecture The Sm artS tor NS43 00N’ s archit ecture is based on the Fre escale M PC8343 microp rocessor and the Promise PDC 40719 Se rial A T A RA ID Controll er . The Gigabi t Ethernet p ort is use d for the da ta transfer an d managemen t. The USB port s are u sed for a p rint er , expa ns ion driv es , an[...]

Chapter 1: Introduct ion to SmartStor 3 • SmartS YNC Bac kup Utility • Setup Wizard U tility Specifi cations • Disk drive su pport: • Four 1 .5 Gb/s o r 3 Gb /s SA T A 3 .5-inch di sk drive s • Conform s to Seria l A T A 1.0 sp ecifica tion and Se rial A T A II: Ex tensions to Seri al A T A 1.0 s pecificati on (SA T A II, phase I s pecifi[...]

SmartStor NS4300N Produc t Manual 4 • Har dwa re m oni tori ng of : Compatible Backup Software SmartS tor NS43 00N is com patib le with the follow ing bac kup sof tware p roduct s: • VERIT AS® Ne tBackup/Ba ckup E xec™ • CA Brigh tS tor™ARC serve/Ent erprise • LEGA T O® NetWo rker™ • Syn csor t Backu p Exp res s • Micros oft Bac[...]

5 Chapter 2: Inst allation and Setup • Unpa ckin g th e S mar tS t or N S430 0N (pag e 5) • I nstalli ng D isk D riv es (page 7) • Conne cting to the Ne twork (pa ge 7) • Conne cti ng the Pow er (p ag e 7 ) • I nstal l i ng t he So ftwa r e (pa ge 8) • Settin g up the SmartS tor (pa ge 1 1) • Conne cting to P ASM (pa ge 15) • Shutti[...]

SmartStor NS4300N Produc t Manual 6 Figure 1. SmartS tor NS4300 N Front V iew Figure 2. SmartS tor NS4300 N Rear V iew Disk Drive Drive Carrier Disk Act ivity LED Power Button Ethernet Activity LED One T ouch Backup Butto n Disk S tatus LED Note: Th is SmartS tor is sho wn withou t the front door . Syst em S tatus LED Power Connec tion USB Connec t[...]

Chapter 2: Installation and Setup 7 Instal li ng Disk Drives Y ou can pop ulate t he SmartS tor NS4300N with SA T A 1 .5 Gb/s o r 3.0 Gb/s disk driv es. For optimal p erforma nce, ins tal l disk d rives of the sam e model and cap acity . Y our d isk drives will be come a RAID V olume on the Sm artS tor . T o inst all disk drive s: 1. Open th e door[...]

SmartStor NS4300N Produc t Manual 8 Instal li ng the Software The Sm artNA VI sof tware conne cts your PC to the Sma rtS tor , set s up the SmartS tor , set s up ne twork dri ves on your PC, and p erforms backup s. T o instal l the sof tware: 1. Insert the CD i nto your CDROM. 2. Do ubl e-c lic k the SmartNA VI install er icon (right ). 3. Clic k t[...]

Chapter 2: Installation and Setup 9 4. Click the “I ac cept the te rms... ” option, th en cli ck the Next button . The Ch oose De stina tion Loca tion scre en app ears. 5. Opti on al. Clic k the Browse.. . button to choos e a new ins tal l locati on for the softw are . Click the Next button. The Re ady to Instal l screen appea rs.[...]

SmartStor NS4300N Produc t Manual 10 6. Clic k the Inst all button to pro ceed with ins tal lation. When the in stalla tion i s finish ed, the final ins tal lation sc reen a ppears. 7. Clic k to Finish butt on to c lose the inst aller . With the On line Re gistration box che cked , your br owser wi ll open an d go direct ly to the Prom ise prod uct[...]

Chapter 2: Installation and Setup 11 The i nstal ler add s a SmartNA VI icon to the: •S t a r t m e n u • A pp lic ati on t r ay SmartNA VI loads automatic ally ev ery time y our Windo ws OS st art s. Setting up the SmartS tor The Sm artNA VI perfo rms the s etup proc edures on your SmartS tor . After th e proc edure is d one, you will hav e a [...]

SmartStor NS4300N Produc t Manual 12 5. T yp e admin in the Usern ame, Pass word, an d Confi rm fields , then cli ck the Login butt on. This action c reates a d efault user and l ogs the d efault us er into SmartNA VI. The M ain Wind ow opens . 6. Choos e a Setu p Mode a nd click th e button : • One Cl ick S etup – Loads a c ollectio n of defau[...]

Chapter 2: Installation and Setup 13 If yo u chose Ad vanced Setup , go to the next step . 8. Choos e Automati c (DHCP) or Manual network settin gs. If yo u chose Manua l settings , type en tries f or each of the fol lowing p aram et ers in the fields provi ded : • Compu ter (NAS sy stem) Nam e • IP Address • Subne t Mask • Gatew ay • Pri[...]

SmartStor NS4300N Produc t Manual 14 Y ou can now copy fi les to an d from the fol der on the SmartS tor . T o access this folder from othe r PCs, se e “Chapte r 3: Conn ecting to the SmartS tor” on pa ge 19. T o create addi tional R AID V olumes a nd folders , see “Ch apter 6: P ASM” on p age 85 .[...]

Chapter 2: Installation and Setup 15 Connecting to P ASM The Promise Advanc ed S torage Man ager (P ASM ) sof tware is f actory -inst alle d on the Sm artS tor system . P ASM runs in the bro wser on your PC. Y ou can acce ss P ASM: • Dir ectly in your b rowser . See p age 16. • F rom Smar t NA VI. Se e page 17 . Browser Support Choos e one of t[...]

SmartStor NS4300N Produc t Manual 16 P ASM in your Browser T o log into P ASM in your browser : 1. S tart yo ur Browse r . 2. In the Browser add ress field, ty pe in the IP addre ss of the SmartS tor . See “Fi nding the SmartS tor ’s IP Address” on pa ge 15. Note th at the IP address shown b elow is only an example . The IP address you type i[...]

Chapter 2: Installation and Setup 17 P ASM in Smart NA VI T o log into P ASM from SmartNA VI: 1. On t he Window s desk top, right-c lick th e SmartNA VI icon (ri ght). 2. Ch oose Open Adv anced Mana gement from th e popu p menu. Y our default b rowser st art s and the P ASM login s creen dis plays. 3. T yp e admin in both the User Name and Password[...]

SmartStor NS4300N Produc t Manual 18 Shutting Down the SmartS tor T o shut down th e SmartS tor , press a nd hol d the power b utton for fi ve se conds. See Fi gure 3. The sys tem st atus L ED turns r ed, then goes da rk. T o restart th e Smart S tor , press t he power button again. Figure 3. Press and h old the Po wer button for 5 se conds Power B[...]

19 Chapter 3: Connecting to the SmartStor • Settin g up a N etwork Dri ve on a Wi ndows PC (page 19) • Settin g up a N etwork Dri ve on a UN IX or Linux PC (p age 22 ) • Settin g up a N etwork Dri ve on a M acintosh PC (page 26) • Conne cting a U SB Printer to SmartS tor (p age 29 ) • Settin g up the Pri nt Server on SmartS tor (page 30) [...]

SmartStor NS4300N Produc t Manual 20 3. In the Computer n ame fiel d, type the IP address of the Sm artS tor and click the Se arch button. See “Fi nding the SmartS tor ’s IP Address” on pa ge 15. The Sm artS tor appea rs in t he sear ch resul ts list. 4. Do ubl e-c lic k the SmartS tor to show th e Publi c folder a nd any ot her fold ers you [...]

Chapter 3: Conne cting to the Sm artStor 21 5. Right-c lick th e folde r you wa nt and choose Map Ne t work Driv e from th e dropd ow n men u. The M ap Netwo rk Dri ve dialo g box appears. 6. In the Map Ne twork Driv e dialog box, cho ose a driv e lett er and cli ck the Finish button . 7. Do ubl e-c lic k the My Computer icon on your Win dows de sk[...]

SmartStor NS4300N Produc t Manual 22 The f older on t he SmartS tor appears under M y Compute r as a ne twork drive . Y ou can now copy fi les to an d from the fol der on the SmartS tor . Setting up a Network Drive on a UNIX or Li nux PC Before you can access the Smar tS tor from a U NIX or L inux PC, you must conf igure t he SmartS tor to co mmuni[...]

Chapter 3: Conne cting to the Sm artStor 23 3. In the Information t ab, click th e Enable button next to UNIX/Linux . 4. Clic k the OK bu tton in the confir mation b ox. 5. Clic k the File Sharing icon in the T ree. 6. Clic k the Modify tab. 7. Ch eck the Uni x/Linux box, then cli ck the OK button . The UN IX/Lin ux file s haring en ables UNIX and [...]

SmartStor NS4300N Produc t Manual 24 1 1. Click the Add button . On the UNIX/Linux PC with Command Line Interface 1. Open a ter mina l win do w . 2. Create a new folde r for the Sma rtS tor . T ype mkdir SmartS tor and pres s Enter . 3. Mount th e SmartS tor . T ype mount 1 92.168.1.2 14:/VOLUME1 /PUBLIC/ SmartS tor and press Ente r . Note th at th[...]

Chapter 3: Conne cting to the Sm artStor 25 3. Do ubl e-c lic k the SmartS tor (NS4300) on the net work. 4. Do ubl e-c lic k the fol der you want . If thi s is the first time you a ccessed th is fol der , an Authentica tion d ialog box open s. 5. T ype the user nam e and p assword in the respe ctive fields, then cl ick the OK butto n. The d efault [...]

SmartStor NS4300N Produc t Manual 26 Setti ng up a Network Drive on a Macintosh PC Before you can access the SmartS tor from a Macintos h (Mac O S X) PC, you must configu re the Sm artS tor to co mmun icate wi th the Ma cOS. On th e W indo ws PC 1. S ta rt P A SM. See “P ASM in your Browser” on pag e 16 or “P ASM in SmartNA VI” on p age 17.[...]

Chapter 3: Conne cting to the Sm artStor 27 7. Ch eck the Mac intosh bo x, then c lick the OK butt on. The M acintos h file sh aring e nables M acintosh PCs to a ccess fold ers on the SmartS tor . In thi s case, access is give n for the PUBLIC folder . On the Macint osh PC 1. From the Go menu , choose Connec t to Server . 2. In the Connect to Serve[...]

SmartStor NS4300N Produc t Manual 28 The d efault us er name is adm in . The de fault p assword i s adm in . The u ser na me and p ass word are case se nsitiv e. 4. In the N S4300 dia log box , click the fol der you want, the n click the OK butto n. 5. In the NS4300 We lcome s creen, cl ick th e OK button.[...]

Chapter 3: Conne cting to the Sm artStor 29 A windo w opens on the M acintosh desktop to acces s the fol der on t he SmartS tor . Y ou can now copy fi les to an d from the fol der on the SmartS tor . Connecting a USB Printer t o SmartS tor T o connect a USB pri nter to the SmartS tor: 1. Set up your prin ter accord ing to t he printer’s Set up Gu[...]

SmartStor NS4300N Produc t Manual 30 Setti ng up the Print Serv er on SmartS tor T o set up the SmartS tor ’ s print s erver: 1. S ta rt P A SM. See “P ASM in your Browser” on pag e 16 or “P ASM in SmartNA VI” on p age 17. 2. In the T ree, on t he lef t sid e of the P ASM scree n, click the + be side th e File & Print icon to exp and [...]

Chapter 3: Conne cting to the Sm artStor 31 The u ser na me and p ass word are case se nsitiv e. 5. Right-c lick th e usbptr1 ic on fold er and cho ose Co nnect. .. from the dropd ow n men u. 6. When the warn ing me ssage ab out printe r drive rs appears , clic k the OK butto n to conti nue.[...]

SmartStor NS4300N Produc t Manual 32 7. In t he Ad d Pri nte r Wiza rd, c lic k the Manu fac ture r an d m ode l nam e of your USB prin ter , the n click the OK butt on. 8. T o verify prin ter inst allat ion, in th e Windo ws S ta rt menu, c hoose Sett ings , then Printers an d Faxe s . The Pri nters and Faxes s creen appe ars. The u sbptr1 is the [...]

Chapter 3: Conne cting to the Sm artStor 33 4. In the Name fiel d, type a name f or the print er , such a s NAS_printer , a des cri ption , an d cli ck t he Fo rwar d button. 5. From the Sel ect a queu e type dropdow n menu, c hoose N etwork W ind ows (SMB) . 6. Scrol l the list an d click the triangle i con b eside N S4300. USBP TR01 a ppears belo[...]

SmartStor NS4300N Produc t Manual 34 The u ser na me and p ass word are case se nsitiv e. The Pri nter Mode l dialog box op ens. 9. From the dro pdown m enu, choo se the ma nufac turer of your printe r . From the mo del list, highl ight th e model o f your com puter , then c lick the Forward bu tton. 10. Cl ick the Finish button .[...]

Chapter 3: Conne cting to the Sm artStor 35 USBP TR01 is added to your pri nter list. Setting up Macintosh Printing T o set up prin ting on a Macint osh PC: 1. From the Ap ple Menu, choo se System Prefe renc es . 2. Do ubl e-c lic k the Print & F ax ic on. 3. Clic k the Setup Printers butt on. 4. In the Printer Lis t, click th e Add icon. The P[...]

SmartStor NS4300N Produc t Manual 36 7. T ype the user nam e and p assword in the respe ctive fields, then cl ick the OK butto n. The d efault us er name is adm in . The de fault p assword i s adm in . The u ser na me and p ass word are case se nsitiv e. The p rinter l ist disp lays a ne w pa nel. 8. Highl ight th e USBPTR01 in the lis t. USBPR T01[...]

Chapter 3: Conne cting to the Sm artStor 37 1 1. Click the Add button . USBP TR01 is added to your pri nter list. Connecting a USB Drive T o connect a USB drive to the Sma rtS tor , atta ch the USB cable fro m your exte rnal drive to one of the USB co nnect ions on th e back of th e SmartS tor . If y ou have a USB memory stick, atta ch it d irectly[...]

SmartStor NS4300N Produc t Manual 38 usb disk fold er does n ot appear . See “Formatt ing an External USB D rive or Memo r y S ti ck” on page 1 1 1 . Windo ws PC The USB drive appe ars as a folder o n the Smart S tor when you create a networ k driv e on a Win dows PC . Foll ow the proced ure “Setting u p a Network D r ive on a Win dows PC” [...]

Chapter 3: Conne cting to the Sm artStor 39 Linux PC The USB drive appe ars as a folder o n the Smart S tor when you create a networ k driv e on a Lin ux PC. Foll ow the pr ocedur e “Setting u p a Network Drive on a UNIX o r Linux PC ” on p age 22 , but choo se the USBDISK fo lder in stead of t he PUBLIC fo lder . Macinto sh PC The USB drive ap[...]

SmartStor NS4300N Produc t Manual 40 Disconnecting a USB Drive T o disconnect a USB dr ive or me mory stic k from th e SmartS tor: 1. Be su re that no files o n the USB drive o r memory stick a re stil l open. 2. Unplu g the USB d rive o r memory stick fro m the Smart S tor . The Sm artS tor autom atically unmoun ts the USB dri ve or memory stick. [...]

Chapter 3: Conne cting to the Sm artStor 41 4. Clic k the NAS Management icon. 5. Clic k the Add Plugin butto n. 6. Do one of the followi ng act ions: • T ype the na me of the plug-i n file • Click the fo lder icon , navi gate to the plug-i n file , click it, then cl ick t he Open button 7. Clic k the OK button . Afte r a few mome nts, th e plu[...]

SmartStor NS4300N Produc t Manual 42 The p lug-in’ s na me turns red. 10. Click the En able button . Aft er a mo ment, the Service S tat us ch anges to ON . The p lug-in is now ins talle d SmartS tor . Inst alling and Configuring Apple iT unes Aft er you hav e ins talled the iT une s plug-in, your sys tem is re ady to in st all and conf igure i T[...]

Chapter 3: Conne cting to the Sm artStor 43 Click o n the Smart S tor to displ ay the ite ms store d there. SmartS tor[...]

SmartStor NS4300N Produc t Manual 44[...]

45 Chapter 4: One T ouch Back up • Enabl ing One T ouch Bac kup (p age 46 ) • Creatin g a Backu p Schedul e (p age 46) • Perform ing a One T ouch Backu p (p age 47) • V iewing Y our Ba ckup Fil es (pa ge 48) • Resto ring Backe d-up Files (page 49) One T ouch Ba ckup ena bles you to ma ke a q uick, aut omate d backup of a sel ected fo lder[...]

SmartStor NS4300N Produc t Manual 46 Enabling One T ouch Backup T o enable On e T o uch Backup on the Sm artS tor: 1. On the Windows PC, start P ASM. See “P ASM in your Browser” on pag e 16 or “P ASM in SmartNA VI” on p age 17. 2. In the T ree, c lick the + beside the Bac kup icon , then cl ick the C lient Bac kup icon . 3. On t he One T ou[...]

Chapter 4: One Touch Backup 47 6. Click the fo lder who se conte nts you wa nt to ba ckup. Click the a rrow icons to exp and the tree an d narrow your c hoices. 7. Clic k the Schedule butto n. 8. Click a n optio n button fo r: •H o u r •D a y • Da y of t he we ek 9. Choos e the corre spond ing valu es from th e dropd own men us: • Numbe r o[...]

SmartStor NS4300N Produc t Manual 48 V i ewi ng Y our Backup Files T o view your b ackup fil es on the SmartS tor: 1. On t he Window s PC de sktop, d ouble-cli ck the My Comp uter ic on. 2. Under N etwork D rives, d ouble-cli ck the Sm artS tor . 3. On t he SmartS tor , find the Back up fold er . The Ba ckup fol der co ntains the resul ts of the On[...]

Chapter 4: One Touch Backup 49 Restoring Backed-up Files Y ou can r estore all or any portion of the fil es in the BACKUPDA T A_y our userna me folder o n the NAS syste m. Y ou can al so choos e to resto re the fil es to th eir or iginal location on your PC or an alter native location . The o rigina l file stru cture i s maint ain ed during b ackup[...]

SmartStor NS4300N Produc t Manual 50 4. Click the fo lder who se conte nts yo u want t o restore. Click the a rrow icons to exp and the tree an d narrow your c hoices. 5. Click a n optio n button fo r: • Resto re to ori ginal fol der – Th e backup files w ill overwri te the files on your PC • Resto re to a spe cific fol der – No files are o[...]

51 Chapter 5: SmartN A VI • W orking wit h SmartNA VI (p age 51 ) • Man aging Users and Gro ups (page 56) • Man aging RAI D V olumes (pa ge 6 1) • Man agi ng Back up s (page 6 4) • Man aging Share Folde rs (pag e 70) • Making Mana gement Set tings (page 73) • Man agi ng Dow nlo ad s (p age 81 ) W orking wi th SmartNA VI The Sm artNA V[...]

SmartStor NS4300N Produc t Manual 52 Opening the MSN W indow T o open the M SN Window , do one of the followi ng ac tions: • If the Main Window is open – Click the cl ose icon at the top ri ght co rner of t h e Mai n Wind ow . • If nei ther Windo w is op en – Right-c lick the SmartNA VI icon in the appli cation tray and choos e Open Smart N[...]

Chapter 5: SmartNAVI 53 Choosing a S martNA VI Language T o choose a langua ge: 1. Go to th e MSN Wind ow . 2. Clic k the Language drop down m enu an d choose the la nguage yo u prefe r . St a rting the Adva nced Storage Manag er (P ASM) This feature op ens Promi se Advanc ed S torage M anager (P A SM) in you r defaul t browse r . See th e P ASM on[...]

SmartStor NS4300N Produc t Manual 54 MSN Window 1. Clic k the sy stem in the NAS List that you want to open in P ASM. 2. Clic k the Open Advance d Managem ent icon (right). The P ASM login sc reen a ppears in your b rowser . Sm artN A V I T ray I con 1. Right-c lick th e SmartNA VI icon i n the a pplicati on tray . 2. Ch oose Open Adv anced Mana ge[...]

Chapter 5: SmartNAVI 55 Closing SmartNA VI T o cl ose S mar t NA VI: 1. Click the clo se icon in the top rig ht cor ner of the M ain Windo w . 2. Click the clo se icon in the top rig ht cor ner of th e MSN Wi ndow . If yo u close SmartNA VI this wa y , you can open it from the appli cation tra y icon . Alternati ve Metho d T o cl ose S mar t NA VI:[...]

SmartStor NS4300N Produc t Manual 56 Managing U sers and Gr oups This category incl udes the f ollowin g topic s: • Cr eat ing a U ser ( page 56 ) • Creatin g the De fault User (p age 57) • Cha ngi ng Us er Pa sswor ds (pag e 57) • Chang ing Use r Permissi ons (p age 57) • V iewing a List of Users (p age 58) • Deleti ng a Us er (page 58[...]

Chapter 5: SmartNAVI 57 Creating the Default User This feature cr eates the defaul t user for Sm artNA VI. T o create the d efault user: 1. Go to th e MSN Wind ow . 2. Clic k the Default User icon (right) . The De fault Us er Setting d ialog box open s. OR 1. Right-c lick th e SmartNA VI icon i n the a pplicati on tray . 2. Ch oose Default User f r[...]

SmartStor NS4300N Produc t Manual 58 T o change pe rmiss ions: 1. Go to th e Main W indow . 2. Clic k the Share Folde r icon. 3. Clic k the Share Folde r Permissio n button. 4. Click the s hare folde r who se permiss ions you want to c hange . The f older nam e turns red . 5. For ea ch user i n the lis t, click one of the followi ng opti ons: • D[...]

Chapter 5: SmartNAVI 59 4. T ype a Gro up name i n the f ield p rovided. Up to 1 6 charac ters, A-Z, 0-9, and _. No spa ces. 5. Opti onal. Mo ve me mbers to the Selected User list to add them. Or a dd them la ter . 6. Clic k the OK button . V i ewing a List of Group s T o vi ew a list of G r oups: 1. Go to th e Main W indow . 2. Clic k the User Man[...]

SmartStor NS4300N Produc t Manual 60 4. Click the Gr oup wh ose mem bership y ou want to change . 5. Move member s to t he A vailabl e User li st to dele te them . 6. Clic k the OK button . Deleting a Group Before you can del ete a Gr oup, you must f irst delete all o f the Mem be rs fro m th e Grou p. See “De leting Me mbers fro m a Group ” on[...]

Chapter 5: SmartNAVI 61 Managin g R AID V olum es This category incl udes the f ollowin g topic s: • Creatin g a RAID V olume (page 61) • Exp anding a RAID V olu me (page 61) • V iewing RAID V olume S tat us (pag e 62) • V iewing a List of RAID V olumes (pag e 62) • Rec re ati ng a RAI D V ol ume (page 63 ) Crea ting a RAID V olu me T o c[...]

SmartStor NS4300N Produc t Manual 62 The RA ID vol um e t ak es sev era l mi nute s to ex p a nd an d in itiali ze, depe nding on t he size of you r di sk dri ves. V iewing RAID V olume S t atus RAID V olu me st atus i ncludes : • V olume name •R A I D l e v e l • Capaci ty • Usage – Perce ntage of cap a city used • Disk drive mo del an[...]

Chapter 5: SmartNAVI 63 Recrea ting a RA ID V olume T o recreate a RAID volume: 1. Go to th e Main W indow . 2. Clic k the V olume Configuration ic on. 3. Clic k the Recreate V olume butto n. 4. Choos e Automati c or M anual R AID V olume c reatio n. If yo u chose Manua l, choose the type of RAI D V olume you want: • Max imum Cap acity – RAID 0[...]

SmartStor NS4300N Produc t Manual 64 Managing B ackups This category incl udes the f ollowin g topic s: • Doing a Backup Now (p age 64) • Sche duling a Ba ckup (p age 65) • V iewing Backup Sc hedule s (pag e 66) • Chang ing a Sc heduled Backup (p age 66) • Deleti ng a Sc heduled B ackup (page 67) • Resto ring Backe d-up Files (page 67) [...]

Chapter 5: SmartNAVI 65 Sm artN A V I T ray I con Before you can backup from th e SmartNA VI tray icon , you mu st crea te a bac kup schedu le. See “Sched uling a Bac kup” on p age 65. 1. Right-c lick th e SmartNA VI icon i n the a pplicati on tray . 2. Ch oose Backup Now in the po pup menu . The b ackup be gins immedia tely . The a mount of t [...]

SmartStor NS4300N Produc t Manual 66 V i ewing Back up Schedules T o vi ew the l ist of curr ent sc hedul es: 1. Go to th e Main W indow . 2. Clic k the SmartSYNC icon. 3. Clic k the Schedule List b utton. The l ist of all back up sche dules appear s. Changing a S cheduled Backup Y ou can sc hedule backup s by the h our , day , or w eek. T o change[...]

Chapter 5: SmartNAVI 67 Deleting a Sc heduled Backup T o delete a schedu led back up: 1. Go to th e Main W indow . 2. Clic k the SmartSYNC icon. 3. Clic k the Schedule List b utton. 4. Click the s chedule you wan t to de lete. 5. Clic k the Delete button. 6. Clic k the Ye s button i n the conf irmati on box. Restoring Backed-up Files Y ou can r est[...]

SmartStor NS4300N Produc t Manual 68 6. If yo u chose Restore to a sp ecific fo lder , do one of the fo llowin g actions : • T ype the na me of an exist ing fol der in the field p rovid ed • T ype the na me of an new f older in th e field provided • Click the Fo lder icon and navi gate to the ta rget fol der 7. Clic k the Restore button. The [...]

Chapter 5: SmartNAVI 69 T o save a co py of the Backup Ev ent Log as a text fi le: 1. Go to th e Main W indow . 2. Clic k the SmartSYNC icon. 3. Clic k the Event Log butto n. 4. Clic k the Save button. 5. Opti on al. Chan ge the fil e name or save to a diffe rent location . 6. Clic k the Save button i n the S ave di alog box . Clearing the Ev ent L[...]

SmartStor NS4300N Produc t Manual 70 Managing Share Folders This category incl udes the f ollowin g topic s: • Creatin g a Sha re Folder (p age 70) • Openin g a Sha re Folde r (page 70) • V iewing a List of Share Fol ders (p age 71) • Chang ing Sha re Fold er Permiss ions (p age 7 1) • Deleti ng a Share Fol der (p ag e 71) • Mou nting a[...]

Chapter 5: SmartNAVI 71 V i ewing a List of Share Folders T o view a lis t of Share Folders: 1. Go to th e Main W indow . 2. Clic k the Share Folde r icon. 3. Do ubl e-c lic k the ind iv idu al sh are fold er to view it s conte nt s . Changing Share Folder Permiss ions The Ad min us er alway s has re ad and write p ermissi on. All o ther users h av[...]

SmartStor NS4300N Produc t Manual 72 5. Clic k the OK button . 6. Clic k the Delete button. 7. Clic k the Ye s button i n the fi rst co nfirmation box. 8. T yp e Ye s then click th e OK button in the se cond co nfirmat ion bo x. Mounting a Share Folder / Creating a Network Drive T o mount a sh are folder (Linux) or c reate a network dri ve (Windo w[...]

Chapter 5: SmartNAVI 73 Making Management Settings This category incl udes the f ollowin g topic s: • Con fi gur in g a N AS S y s tem (page 73) • Cha ngi ng Ne twor k Set ti ng s (pag e 75) • Loca ting the Sm artS tor (pa ge 76) • Choos ing a De fault NAS System (p age 76 ) • Enabl ing or Disabli ng Event No tifica tion (p age 76 ) • V[...]

SmartStor NS4300N Produc t Manual 74 3. Clic k the Advanced Setup butt on. 4. Choos e Automati c (DHCP) or Manual network settin gs. If yo u chose Manua l settings , type en tries f or each of the fol lowing p aram et ers in the fields provi ded : • Compu ter (NAS sy stem) Nam e • IP Address • Subne t Mask • Gatew ay • Prima ry and Sec on[...]

Chapter 5: SmartNAVI 75 Changing Network Settings T o change yo ur netwo rk setting s: 1. Go to th e Main W indow . 2. Clic k the NAS Management icon. 3. Clic k the Network Setting butto n. 4. Choos e Automati c (DHCP) or M anual net work se ttings. If yo u chose Manua l settings , type en tries f or each of the fol lowing p aram et ers in the fiel[...]

SmartStor NS4300N Produc t Manual 76 Locating the SmartS tor This feature he lps you to p hysically loca te a NAS sys tem. T o locate a SmartS tor: 1. Go to th e MSN Wind ow . 2. Clic k the sy stem in the NAS List that you want to loc ate. 3. Clic k the Locate NAS ic on (right). On t he NAS sy stem yo u chos e: • T he buzz er s oun ds thr ee ti m[...]

Chapter 5: SmartNAVI 77 Disablin g Event Notificatio n T o di sab le ev ent no ti ficat ion : 1. Right-c lick th e SmartNA VI icon i n the a pplicati on tray . 2. Unc heck Event Noti ce in t he pop up men u. V i ewing the Syst em Eve n t Log NAS eve nts rep ort functi ons and s tat us of t he NAS syste m. The Eve nt Log dis plays the 20 mo st rec e[...]

SmartStor NS4300N Produc t Manual 78 3. Clic k the Add Plugin butto n. 4. Do one of the followi ng act ions: • T ype the na me of the plug-i n file • Click the fo lder icon , navi gate to the plug-i n file , click it, then cl ick t he Open button 5. Clic k the OK button . Afte r a few mome nts, th e plug -in is adde d. 6. Clic k the Configure P[...]

Chapter 5: SmartNAVI 79 Enabling and Disa bling Plug-ins Enabling Pl ug-ins Y ou must ad d a plug-i n to Sma rtS tor before y ou ca n use thi s functio n. T o enable a p lug-in: 1. Go to th e Main W indow . 2. Clic k the NAS Management icon. 3. Clic k the Configuration P lugin button. 4. Click the Plug-i n you w ant to ena ble. The p lug-in's [...]

SmartStor NS4300N Produc t Manual 80 3. Clic k the Configuration P lugin button. 4. Click the Plug-i n you want to r emove. The p lug-in's name turn s red. 5. Clic k the Remo ve button . 6. Clic k the Ye s button i n the conf irmati on box. The p lug-in is removed from SmartNA VI. If yo u need the plug-i n later , you can reinst all i t. See ?[...]

Chapter 5: SmartNAVI 81 Managing D ownloads This category incl udes the f ollowin g topic s: • Addin g a Li nk (pag e 81) • V iew i ng the Dow nl oad List (p ag e 82) • Remov ing a Li nk (p age 8 2) • Paus ing and R esumin g a Downl oad (page 82) • V iew i ng the Dow nl oad ed Lis t (p age 83) • Openin g a Dow nloaded File (p age 83 ) ?[...]

SmartStor NS4300N Produc t Manual 82 The f ile’s link is added to the Downl o ad Li st . Downlo ading begins autom aticall y . T orrent files are s aved to th e do wnl oa d fol der on the NAS syst em. V iewing the Download List The T orrent f iles in t his list have n ot been do wnload ed yet . T o view the Downl oad Li st: 1. Go to th e Main W i[...]

Chapter 5: SmartNAVI 83 2. Clic k the D ow nloa d Stat ion icon . 3. Clic k the Download List button. 4. Click the l ink of the pa used file downlo ad you w ant to res ume. 5. Clic k the Sta r t button. V iewing the Downloaded List The T orrent f iles in t his list have b een dow nloaded. T o view a lis t of down loaded files: 1. Go to th e Main W [...]

SmartStor NS4300N Produc t Manual 84 4. Click the file you want to delete . 5. Clic k the Delete button. 6. Clic k the Ye s button i n the conf irmati on box. The l ink and c orrespond ing T orrent file in the download fo lder on the NAS system are d eleted.[...]

85 Chapter 6: P ASM • Conne cting to P ASM (below) • Choos ing a Langua ge (pag e 88) • Navig ating in P ASM (pa ge 88) • Logg ing out of P ASM (p age 88) • Settin g up SmartS tor with the Setup Wizard (pag e 89) • Man aging Users and Gro ups (page 91) • Managi ng Fil e & Print Servi ces (p age 96) • Man aging RAI D V olumes (pa[...]

SmartStor NS4300N Produc t Manual 86 P ASM in your Browser T o log into P ASM in your browser : 1. S tart yo ur Browse r . 2. In the Browser add ress field, ty pe in the IP addre ss of the SmartS tor . See “Fi nding the SmartS tor ’s IP Address” on pa ge 15. Note th at the IP address shown b elow is only an example . The IP address you type i[...]

Chapter 6: PASM 87 P ASM in Smart NA VI T o log into P ASM from SmartNA VI: 1. On t he Window s desk top, right-c lick th e SmartNA VI icon (ri ght). 2. Ch oose Open Adv anced Mana gement from th e popu p menu. Y our default b rowser st art s and the P ASM login s creen dis plays. 3. T ype the us er name a nd pas sword i n the re spectiv e fields, [...]

SmartStor NS4300N Produc t Manual 88 Choosing a Language T o choose a langua ge, clic k the L anguage m enu i n the P ASM H eader and choo se the la nguag e you pr efer . Navigating in P ASM The T ree i s the pr imary na vigation tool i n P ASM. Cate gories of functions li sted with a + si gn before t he icon. Icon s for spec ific functi ons are li[...]

Chapter 6: PASM 89 Setting up SmartS tor with the Setup Wizard If yo u used th e SmartNA VI Se tup Wizard to set up your Sm artS tor , you do not need to run the Setup Wi zard in P ASM. If yo u have no t yet set up your SmartS tor: 1. In the T ree, c lick the + be s ide t he Wi zard icon , then on the Setup Wiza rd ico n to displ ay the Setu p Wiza[...]

SmartStor NS4300N Produc t Manual 90 1 1. Check the En able box to the r ight of the servi ces you plan t o use. • Win dows – Ena bles f ile acce ss from W indows PCs. Also re quired to use the Sm art S to r as a prin t se rve r . • Un ix/L inu x – Enabl es file ac cess fro m Unix and Linu x PCs • Macintos h – Enab les file access from [...]

Chapter 6: PASM 91 Managing U sers and Gr oups This category incl udes the f ollowin g topic s: • V iewing a List of Users (p age 91) • Cr eat ing a U ser ( page 91 ) • Cha ngi ng th e Admi nist rat or ’s P as swo rd ( page 9 1) • Chang ing a Us er's Passw ord (p age 92) • Deleti ng a Us er (page 92) • V iewing a List of Group s [...]

SmartStor NS4300N Produc t Manual 92 2. Clic k the User Management icon. 3. Clic k the Change Password tab. 4. T ype a new p assword in to the fie lds pro vided. 5. Clic k the OK button . 6. In the confi rmation b ox, cl ick t he OK b utton. If yo u forget yo ur new p assword , you res et the Smart S tor to the def ault Admi nistrator ’s p asswor[...]

Chapter 6: PASM 93 Creating a Group Grou ps are comp osed of u sers. Y ou c an assi gn permis sions to a group , the same a s you w ould do w ith indi vidua l users. Y ou c an create up to 2 56 group s. T o create a gro up: 1. In the T ree, c lick the + be s ide t he Users & G roup s icon . 2. Clic k the Group Ma nagement ic on. 3. Clic k the C[...]

SmartStor NS4300N Produc t Manual 94 Deleting a Group Y ou must rem ove all memb ers from th e group before yo u can del ete the group. See “Re moving M embers f rom a G roup” on p age 93. T o de let e a g r oup : 1. In the T ree, c lick the + be s ide t he Users & G roup s icon . 2. Clic k the Group Ma nagement ic on. 3. Clic k the Delete [...]

Chapter 6: PASM 95 5. Click one o f the follo wing op tions : • Unlim ited • Lim ited Quot a 6. If yo u chose Limite d Quot a, typ e a numb er into the field p rovid ed. This n um ber rep r es ent s how ma ny M B o f d at a th e u se r o r g roup c an ac ce ss. 7. Clic k the OK button . 8. In the confi rmation b ox, cl ick t he OK b utton. Note[...]

SmartStor NS4300N Produc t Manual 96 Managi ng Fil e & Print Servic es This category incl udes the f ollowin g topic s: • Settin g up Wi ndows Access (p age 96) • Set ti ng up U NIX/ Lin ux Acce ss ( p a ge 97) • Set ti ng up f or Mac int osh Ac cess (page 98) • Settin g up for FTP Access (p age 99) • Settin g up your Print Server (p [...]

Chapter 6: PASM 97 • Admi nistrator N ame • Admi nistrator Pa ssword See y our Network Ad minis trator for he lp with this info rmation. 8. Opti onal. If y ou chose an W orkgroup, e nter the W orkgroup n ame in to the fiel d provided : See y our Network Ad minis trator for he lp with this info rmation. 9. Clic k the OK bu tton to sa ve yo ur se[...]

SmartStor NS4300N Produc t Manual 98 Note: If you joi n an NIS D om ai n, yo u aut om atic al ly dis abl e yo ur AD Doma in setting s. See “S etting u p Window s Access” on p age 96. 5. Enter t he Doma in name i nto the field pro vided. See y our Network Ad minis trator for he lp with this info rmation. 6. Clic k the OK bu tton to sa ve yo ur s[...]

Chapter 6: PASM 99 1 1 . In t he co nfir mat i on bo x, c lick the OK butto n. Y ou can now ac cess the spec if ied fold er fr om a M acin tos h P C. See “Cha pter 3: Connectin g to the SmartS tor” on p age 19 for inf ormation abou t the setti ngs th at you mu st ma ke on yo ur PC. Setting up for FTP Access Foll ow this procedure to set up FTP [...]

SmartStor NS4300N Produc t Manual 100 Setting up your Print Se rver Foll ow this procedure to set up the Sma rtS tor as a pri nter serve r: 1. In the T ree, c lick the + be s ide t he File & Print icon to e xpand t he Tree. 2. Clic k the Protocol Control icon, then clic k the Printer Server t ab. 3. Clic k the Printer Server tab. 4. Clic k the [...]

Chapter 6: PASM 101 Adding Plug-ins Appli cation pl ug-ins are enhan ceme nts to SmartS tor ’s capab iliti es. A vailab le plug -ins incl ude: • DLNA server – Enables SmartS tor to s upport the UPnP proto col and func tion as a Digit al Medi a Server (DMS). • iT unes ser ve r – En ables Sm artS tor to b e a shared resource in the Apple iT[...]

SmartStor NS4300N Produc t Manual 102 Enabling and Disa bling Plug-ins Enabling Pl ug-ins Y ou must ad d a plug-i n to Sma rtS tor before y ou ca n use thi s functio n. T o enable a p lug-in: 1. In the T ree, c lick the + be s ide t he File & Print icon to e xpand t he Tree. 2. Clic k the Protocol Control icon. 3. In the Information t ab, click[...]

Chapter 6: PASM 103 5. In the confi rmation b ox, cl ick t he OK b utton. V i ewing a List of Folders A fold er is the e ntity that appea rs as a N etwork Drive on your PC. T o view the list of fo lders: 1. In the T ree, c lick the + be s ide t he File & Print icon. 2. Clic k the File Sharing icon. A list of curren t folde rs appears in the Inf[...]

SmartStor NS4300N Produc t Manual 104 4. From the V olume dr opdown m enu, cho ose th e RAID V olume in whic h you want to create a new fo lder . 5. In the Folder N ame fiel d, type a n ame for y our new f older . 6. Ch eck the b oxes bes ide th e servic es you w ant to us e. 7. Clic k the OK button . 8. In the confi rmation b ox, cl ick t he OK b [...]

Chapter 6: PASM 105 5. From the F old e r Name drop down menu , choo se t he fol der yo u w an t to modi fy . 6. In the Permiss ion list, click th e option b utton f or one o f the follo wing perm issions for each g roup an d user: • De ny Ac cess • Read O nly • Read a nd W rite 7. Clic k the OK button . 8. In the confi rmation b ox, cl ick t[...]

SmartStor NS4300N Produc t Manual 106 3. Clic k the FTP Sharing tab. 4. From the V olume dr opdown m enu, cho ose th e RAID V olume conta ining the folde r you want to mod ify . 5. From the F old e r Name drop down menu , choo se t he fol der yo u w an t to modi fy . 6. In the Permiss ion list, click th e option b utton f or one o f the follo wing [...]

Chapter 6: PASM 107 Managin g R AID V olum es This category incl udes the f ollowin g topic s: • V iewing RAID V olume S tat us (pag e 107) • V iew i ng Di sk Driv e Info rma t io n (p age 108) • Creatin g a RAID V olume (page 108) • Desig nating a S pare D rive (p age 109) • Mig rating a RA ID V olume (pag e 109) • Deleti ng a RA ID V [...]

SmartStor NS4300N Produc t Manual 108 V i ewing Disk Drive Information T o view inform ation abou t a dis k drive: 1. In the T ree, c lick the + be s ide t he RAID & File System icon . 2. Clic k the RAID Ma nagement icon. The RA ID S ta tus t ab disp lays the curren t RAID s ystem a nd its st atus. 3. In the Disk List, doub le-click a disk driv[...]

Chapter 6: PASM 109 Designating a S p are Drive If yo u have an unas signe d disk dri ve, you can as sign it a s a sp are dri ve. For more info rmation, see “S pa re Drive” on pa ge 133 and “Automa tic Rebuildi ng” on p age 134. T o assign a sp are drive: 1. In the T ree, c lick the + be s ide t he RAID & File System icon . 2. Clic k th[...]

SmartStor NS4300N Produc t Manual 110 9. In the File System S tatus t ab, clic k the Extend File Sys tem button. Deleting a RAID V olume T o delete a RAID V olume: 1. In the T ree, c lick the + be s ide t he RAID & File System icon . 2. Clic k the RAID Ma nagement ic on. 3. Clic k the Delete ta b. 4. Click th e opti on button b eside the RAID V[...]

Chapter 6: PASM 111 V iewing an External USB Drive or Memory S tick T o view a USB dr ive or me mory stick at tached to the Sma rtS tor: 1. In the T ree, c lick the + be s ide t he RAID & File System icon . 2. Clic k the RAID Ma nagement ic on. The USB drive or memory sti ck appe ars as a USB E xternal Dis k 3. Clic k the File System M anagemen[...]

SmartStor NS4300N Produc t Manual 112 Managing B ackups This category incl udes the f ollowin g topic s: • V iewing a List of Snap shot Ba ckups (p age 1 12) • S et ti ng up a Sna pshot B acku p (pag e 1 12 ) • Sche duling a Sn ap shot Back up (p age 1 13) • Recov ering Snap shot Back ups (p age 1 13) • V iew i ng the NAS Repl ic ati on S[...]

Chapter 6: PASM 113 Scheduling a S nap shot Backup T o schedule a Snaps hot Back up: 1. In the T ree, c lick the + be s ide t he Backup icon . 2. Clic k the Snaps hot Backu p icon. 3. Clic k the Schedule t ab. 4. Click the o ption you want from the Sche dule T ype list. • Disable – No snap shots will be ta ken. • Do it at once – Snap shots [...]

SmartStor NS4300N Produc t Manual 114 V iewing the NAS Repli cation Schedule NAS Re plicatio n is a fea ture that us es one Sm artS tor to bac kup the d ata on anoth er SmartS tor . The tw o SmartS tor system s must b e on the s ame network . T o view the N AS Replic ation sc hedule: 1. In the T ree, c lick the + be s ide t he Backup icon . 2. Clic[...]

Chapter 6: PASM 115 6. Under Sc hedule, click th e optio n button f or the sch edule type you want: • Disable – Disa ble s NAS Repl ic ati on • Do it at once – Perfor ms a NAS Replic ation wh en you cl ick the OK butto n. • T ime interval by hour – Set an h ourly interval f or NAS Repli cations to happ en. • Daily – Set s the t ime [...]

SmartStor NS4300N Produc t Manual 116 Managing the Network Co nnection This category incl udes the f ollowin g topic s: • V iew i ng Netw ork Setup Info rma tio n (p age 1 16) • Making Netwo rk Settings (p age 1 16) • W orking wit h Jumbo Frames (p age 1 17) V iewing Network S etup Information T o view net work se tup inform ation: 1. In the [...]

Chapter 6: PASM 117 8. Opti on al. If you ch ose Speci fy an IP address , enter th e follow ing setti ngs in the fi elds prov ided: • IP Address • Subne t Mask • Defaul t Gateway IP Address • Pri mary Do main Name Ser ver IP Addres s • Seco ndary Do main Na me Server IP Address See y our Netwo rk Admi nistrator f or help in maki ng thes e[...]

SmartStor NS4300N Produc t Manual 118 Making Management Settings This category incl udes the f ollowin g topic s: • V iew i ng the Eve nt Log (p ag e 1 18) • S et ti ng up S MTP A uth en ti cati on ( page 1 18) • V iew i ng the Ema il Alert List (p ag e 1 19) • A dd ing an Em ail A ler t Rec ipien t ( page 1 1 9) • Deleti ng an Email A le[...]

Chapter 6: PASM 119 7. Next t o SMTP Authentic ation: • Click the Ye s option b utton t o enab le authent icatio n. • Click the No opti on but ton to dis able a uthentica tion. Note th at most SMTP s ervers requi re authenti cation. 8. If yo u enab led authen tication , to the followi ng: • In the User Nam e field, t ype the m ail serv er acc[...]

SmartStor NS4300N Produc t Manual 120 5. Clic k the OK button . 6. In the confi rmation b ox, cl ick t he OK b utton. Upgradin g the System Firmwa re See “ Upgr adi ng th e Fir mwar e” on page 1 6 3. Enabling a nd Disabling the Buzzer The Sm artS tor has a buzz er that so unds wh en the SmartS tor i s finish ed boo ting and wh en a p roblem is [...]

Chapter 6: PASM 121 Setting up a UPS This feature en ables yo u to te ll the Sma rtS tor how lo ng to ru n on UPS b attery pow e r an d whe n to shutd ow n, aft er a powe r fa i lur e. T o set up a UPS: 1. Att ach the APC UPS to one of the Smart S tor ’s USB port s. 2. In the T ree, c lick the + be s ide t he Manageme nt icon . 3. Clic k the APC [...]

SmartStor NS4300N Produc t Manual 122 Managing the System This category incl udes the f ollowin g topic s: • Settin g System Date and T ime (p age 122) • Adjus ting for Day light Sav ing T ime (p age 122) • Runni ng the Network T ime Proto col (p age 123) • V iewing the Resu lts of NTP Sync hronizati on (p age 123) • Reboo ting the Sm art[...]

Chapter 6: PASM 123 Running the Network T ime Protocol Y ou can use the Network T ime Protocol (NTP) to se t the sys tem date a nd time on your SmartS tor to sync hronize itself with an ex ternal T ime Serv er . T o run the Ne twork T ime Protocol : 1. In the T ree, c lick the + be s ide t he System icon. 2. Clic k the Date / Tim e ic on. 3. Clic k[...]

SmartStor NS4300N Produc t Manual 124 Rebooting the Smar tStor Norm all y you wil l only need to re boo t th e S mar tS t or is after a fi rmwa re up gra de or a p lug-in ins ta llation. Se e “Upgrad ing the Fi rmware” o n page 163. During the reboo t, none of your fo lders wi ll be access ible from your ne tworked PC s. T o reboot the Sm artS [...]

Chapter 6: PASM 125 Restarting the SmartStor T o rest a rt the SmartS tor aft er a shut down, press th e power butto n on the fro nt of the Sm artS tor chas sis (righ t). When the SmartS tor is fully boo ted : • The sys tem st atus LED turns gre en (right) • T he buzz er b eeps one tim e (if t he b uzzer is en able d) See “En abling an d Disa[...]

SmartStor NS4300N Produc t Manual 126 V i ewing Enclos ure Inform ation T o view enclo sure i nformat ion: 1. In the T ree, c lick the + be s ide t he System icon. 2. Clic k the System Informati on icon . 3. Clic k the Enclosure Informa tion tab. Encl osure I nformat ion in cludes: • CPU te mperature •S y s t e m F a n S p e e d • Pow er S ta[...]

127 Chapter 7: T echnolog y Backgrou nd • I nt ro du cti on to R AID ( bel ow) • Choos ing a RAID Level (pa ge 132) • S pare Dri ve (pag e 133) • Partiti on and Format (p age 134) • RAID V olume Migra tion (p age 135) Introductio n to RAID RAID ( Redunda nt Array of Indepen dent Dis ks) allo ws multip le disk d rives to be combin ed tog e[...]

SmartStor NS4300N Produc t Manual 128 RAID 0 – Stri p e When a RAID V olume is stri ped, the read and wri te blocks of da ta are interl eaved betwee n the s ectors o f multi ple disk drives. Performa nce is i ncreased , sinc e the worklo ad is balance d betwee n drives or “membe rs” that form the RA ID V olu me. Ident ical dr ives are recomme[...]

Chapter 7: Tec hnology Back ground 129 RAID 1 – Mirror Whe n a RA ID V o lume is mi rrore d, i den tic al data i s wr itte n to a pair of disk dri ves, while reads are perf ormed in p arallel. T he reads a re perfo rmed u sing elev ator seek an d load b alancing techniques where the wo rkload is d istribute d in the most ef fi ci ent m an ner . W[...]

SmartStor NS4300N Produc t Manual 130 RAID 5 – Block Stri ping with Distributed Parity RAID 5 organize s blo ck dat a and parity dat a across the disk drives. Ge nerally , RAID l evel 5 te nds to exhibit lower ran dom writ e perfor mance du e to the heavy worklo ad of pari ty rec alculati on for each I/O. RA ID 5 w orks w ell fo r file, dat abase[...]

Chapter 7: Tec hnology Back ground 131 RAID 10 – Mirror / Stripe Mirror/S tripe combin es both o f the RAID 0 and RAID 1 types . RAID 10 can inc rease perfo rmance b y reading and wri ting dat a in p arallel while p rotecting data with d uplicati on. At le ast four di sk dr ives are n eeded for RAID 10 to be ins tal led. With a four-disk -drive R[...]

SmartStor NS4300N Produc t Manual 132 Choosing a RAID Level There are seve ral iss ues to c onsider w hen cho osing the RAID l evel for y our V olume. The follo w ing di sc us si on summ ari zes s om e a dv ant ages, dis ad va nt ages and a pplicati ons fo r each ch oice. RAID 0 Recom mended applic ations fo r RAID 0: •I m a g e E d i t i n g •[...]

Chapter 7: Tec hnology Back ground 133 RAID 5 Recom mended applic ations fo r RAID 5: • F ile an d Ap pli c a tio n serv ers • WWW , E-mail, and News se rvers • I nt ra ne t se rver s RAID 10 Recom mended applic ations fo r RAID 10: • Imag ing appli catio ns • Da taba se se rvers • General fileserv er Spare Drive A sp are is a disk driv[...]

SmartStor NS4300N Produc t Manual 134 Y ou must de signa te a disk drive as a S pa re. By d efault, an d unas signed d isk driv e is Free. Use P ASM to designat e the Fr ee disk d rive as a S pare . See Maint aini ng a sp are dri ve is a goo d precauti on to p rotect you r RAID V olume integ rity in th e event o f disk dri ve fai lure. Automatic Re[...]

Chapter 7: Tec hnology Back ground 135 RAID V olume Migration Mig rati on is the proc es s of: • Cha ngi ng t h e RAI D lev el • Addin g dis k driv es but ke eping the sa me RAID level In the migratio n process , the e xisting RAID V olume i s called th e Source . Th e propo sed RA ID V olume is call ed the Ta r g e t . E ach ta rget RAID V olu[...]

SmartStor NS4300N Produc t Manual 136 RAID 5 A RAI D 5 sour ce V olume can m igrate to the fol lowing target R AID lev els: RAID 10 A RAI D 10 sou rce V olume can not mi grate o r add more disk driv es. T arget Requirement s RAID 0 Can u se same numb er of disk drive s. RAID 5 Add a di sk drive .[...]

137 Chapter 8: T rou bleshooting • Res pon din g to an Aud ibl e A lar m (page 137 ) • Check ing th e System S tatu s LED (pa ge 138 ) • Che ck i ng D i s k S tatus LEDs (page 138 ) • Repla cing a Faile d Disk D rive (p age 139) • Check ing RAID V olume S tatus i n P ASM (pa ge 139) • Check ing File System S tatus in P ASM (p age 141) ?[...]

SmartStor NS4300N Produc t Manual 138 Checking the Syste m S tatus LED The Smart S tor system statu s LED (see F igure 1 .) reports the con dition of t he Encl osure f an and pow er s upply: • Green – Norma l Enclos ure functi on • Amber – Ther e is a prob lem with the fan or powe r su pply • Red – The fan, po wer supp ly , or file syst[...]

Chapter 8: Troubleshoo ting 139 Replacing a Fail ed Disk Driv e If a d isk driv e fails, t he Disk S tatu s LED is re d. See Figur e 1. If the d isk drive belo ngs to a R AID V olume, th e V olume goe s Critic al or Of fline. See “C hecking RAID V olume S tatu s in P ASM” on p age 139. Repla ce the faile d dis k driv e with a new disk driv e of[...]

SmartStor NS4300N Produc t Manual 140 Figure 2. P ASM r eports a Critical RAID V o lume SmartStor Responds to a Critical RAID V olume How the Smar tS tor respond s to a Critica l RAID V olume depends on the RAID lev el of your V olume and wh ether you h ave a sp are drive availabl e: • For a RAID 1 V olume or a thre e-drive R AID 5 V olume, i f a[...]

Chapter 8: Troubleshoo ting 141 When the Smar tS tor ’s memory doe s not recogniz e the RAID V olu me, so P ASM disp lay s the R AID V olu me as inva li d. S e e Fi gure 3. Use th e Recover function to valida te the RAID V olume. Th e Recover tab is only acti ve when an inval id RA ID V olume i s pres ent and c an be r ecove red. Figure 3. An inv[...]

SmartStor NS4300N Produc t Manual 142 T o view Fil e System stat us: 1. S ta rt P A SM. See “P ASM in yo ur B row ser” on page 86 . Or see “P ASM in SmartNA VI” on p age 87. 2. In the T ree, c lick the + be s ide t he RAID & File System icon . 3. Clic k the File System M anagement ico n. 4. Look fo r the RAID V olume ic on on the F ile [...]

Chapter 8: Troubleshoo ting 143 Figure 4. Th e P ASM Even t Log 4. Check the Even t Log fo r reports of disk drive fai lure or othe r problems . Responding to Event s All e vents are reported in the Event Log . Most even ts a re simply re port s that the SmartS tor is res ponding to your co mman ds. Man y events are al so reported via e mail. The S[...]

SmartStor NS4300N Produc t Manual 144 Fi le syst em ca pac ity us age of vol ume X is o ver 90%. Reduce the num ber or siz e of th e files o r exp and t he volume s ize. See “ Migrating a RAID V olume” on page 10 9. Fi le syst em ca pac ity us age of volu me X is 100%. Rebuild ing fil e syste m... The file s ystem is b eing re build by user a c[...]

Chapter 8: Troubleshoo ting 145 System was shut down abnorm ally . The Sma rtS tor shu t down inco rrectly th e last time. See “Shutt ing Down the Smar tS tor” o n page 124. CPU temper ature is higher than 58°C/13 8°F . Syst em will shut d own. Allow the SmartS tor to co ol for seve ral minu tes. Then rest art the SmartS tor and c heck s yste[...]

SmartStor NS4300N Produc t Manual 146 Checking Enclosure S tatus in P A SM T o ch eck En clos ure sta tus : 1. S ta rt P A SM. See “P ASM in yo ur B row ser” on page 86 . Or see “ P ASM in SmartN A VI” on p age 87. 2. In the T ree, c lick the + be s ide t he System icon. 3. Clic k the System Informati on ic on . 4. Clic k the Enclosure Info[...]

Chapter 8: Troubleshoo ting 147 Figure 5. The Enclos ure Informa tion tab with malfunc tions shown The c orrective action y ou tak e depe nds on th e natur e of the problem: • If C PU tempe rature i s above spe cific ation: • Be su re there is adequ ate air flow arou nd the Sma rtS tor . • Be su re the a mbient te mperature is bel ow 35°C (9[...]

SmartStor NS4300N Produc t Manual 148 Netw ork servi ce conne ction s generall y do n ot have L EDs to v erify wh ether they actually are conn ected to the netw ork. See your N etwork Administra tor for as sist ance. • Be su re the n etwork cab le is firm ly att a ched to the SmartS tor networ k conn ector at o ne end and to the network sw itch, [...]

Chapter 8: Troubleshoo ting 149 • Be su re that SmartNA VI is looki ng on the sa me netw ork where you conn ected the SmartS tor . • If yo u ar e runni ng a pe rsonal firewall on yo ur W indows PC, the firewal l migh t prev ent you fro m acces sing fol ders on the SmartS tor . Y ou mu st do one of the fo llowin g actions : • Disab le the fire[...]

SmartStor NS4300N Produc t Manual 150 Checking Y our Email Inbox If you en abled Mail Alert in P AS M, the SmartS to r wil l send you an emai l message when a proble m arises . Look fo r a message from “roo t.” Figure 7. Email message fr om the Sma rtSto r . See “Ad ding an Em ail Alert R ecipie nt” on p age 1 19 for more informati on about[...]

Chapter 8: Troubleshoo ting 151 Figure 8. Reset b utton and System S tatus LED Resolving a Windows Firewall Issue If yo u a runnin g a pers onal fire wall on your Wi ndows PC, the firew all migh t pre v e nt the y ou fr om ac cess ing th e Sm artS to r ov er you r net work . Foll ow this procedure to add an excep tion for the SmartS tor: 1. From th[...]

SmartStor NS4300N Produc t Manual 152 4. Clic k the Settings button . The W indows Firewall di alog b ox opens . 5. Clic k the Advanced t ab. 6. Under Network Connectio n Setting, click th e Settings button . The Ad vanced S ettings dialog b ox opens . 7. Clic k the Add button . The Se rvice Sett ings dial og box o pens. 8. In the Descripti on of s[...]

153 Chapter 9: Sup port • Frequ ently Ask ed Qu es tio ns (bel ow ) • Cont acting T echnic al Support (p age 1 56) • Lim ited W arranty (p age 159) • Returni ng Prod uct For R epair (p age 161) Frequently Asked Questions Also see “Ch apter 8: T rouble shooti ng” on p age 137. The SmartS tor worked OK until I turned it off. When I turned[...]

SmartStor NS4300N Produc t Manual 154 I tried t o connect my SmartS tor as a network drive us ing SmartSYNC, but Win dows displ ayed an error m essage . There might be an IP ad dress co nflict be tween the SmartS tor and another devi ce on your n etwork. S ee you r Netwo rk Admi nistra tor for a ssist ance. I can not log into the SmartS tor with th[...]

Chapter 9: Support 155 Can I d o a One T ouc h Backup or a re gular Backup o n a protected folder or file on my Windo ws PC? No. Wi ndows d oes not al low Sma rtSYNC to access protected folders a nd file s. If yo u want t o perform a backup, you mus t first disable p rotection on your folders an d file s. Which FTP client s are comp atible with the[...]

SmartStor NS4300N Produc t Manual 156 Contacting T echni cal Support Promi se T echnica l Support provi des seve ral support op tions for Promise u sers to acces s informa tion an d updates . W e encoura ge yo u to use o ne of our e lectron ic servic es, w hich prov ide p rodu ct inf ormatio n upda tes fo r the mo st ef fic ient s ervice and s uppo[...]

Chapter 9: Support 157 Europe, A frica, Middl e East Germany It aly E-mail Supp ort e-Support On-Line Fax Sup port +31 (0) 4 0 256 946 3 Attn: T echnical Su pport Phone Su pport +31 (0) 4 0 235 260 0 If you wish to write us for su ppor t: Promise T echnolog y Europe B.V . Scienc e Park Eind hoven 5542 5692 EL Son, The N etherland s E-mail Supp ort [...]

SmartStor NS4300N Produc t Manual 158 T aiwan China E-mail Supp ort e-Support On-Line Fax Sup port +886 3 578 2390 At tn: T echnical Support Phone Su pport +886 3 578 23 95 (ext. 88 22, 882 3) If you wish to write us for su ppor t: Promise T echno logy , Inc. 2F , No. 30, I ndustr y E. Rd. IX Scienc e-based In dustrial Park Hsin-Chu 30075, T aiwan [...]

Chapter 9: Support 159 Limited Warranty Promise T echnology , Inc. (“Promise ”) warrants that for th ree (3) yea rs from the time of the del ivery of the prod uct to the origin al end us er: a) the prod uct wi ll c onfor m to Prom ise’s sp eci f icat ions ; b) the pro duct will be free from defect s in m aterial and workm anshi p under norm a[...]

SmartStor NS4300N Produc t Manual 160 No oth er docu ment, st atem ent or repre senta tion m ay be reli ed on to v ary the terms of this limited wa rranty . Promi se’s s ole respo nsibi lity with re spect to any pro duct is t o do on e of the foll owing: a) repla ce the pro duct wi th a co nforming unit of the same or sup erior produ ct; b) repa [...]

Chapter 9: Support 161 Returning Product For Repair If yo u suspec t a produc t is not w orking properly , or if you have any question s abou t your prod uct, cont act our T echnical Support S taf f thro ugh one o f our T echnical Se rvices, mak ing sure to prov ide the fo llowing in formati on: • Produc t model and se rial numb er (required ) ?[...]

SmartStor NS4300N Produc t Manual 162 Y ou are respo nsible fo r the cos t of ins urance an d shipm ent of the p roduct to Promise . Note tha t damage incurr ed due to i mproper tra nsport or pac kaging is not c overed un der the Li mited W arranty . When repairi ng retu rned produc t(s), Pro mise may re place defectiv e part s wit h new or rec on [...]

163 Appendix A: Maintenan ce • Upgrad ing the Fi rmware (below ) • Conne ction Problems Af ter Rest art (p age 164) Upgradin g the Firmwa re Foll ow this procedure to upgrade the firmw are on yo ur SmartS tor . Downloading th e Firm ware Upgrade File T o download the upgrad e file : 1. Poi nt y our br ow s er t o http://ww w .promis e.com/supp [...]

SmartStor NS4300N Produc t Manual 164 Connection Probl ems After Restart If yo ur SmartS tor ’s n etwork sett ings were s et to Obt ain an IP addre ss aut omati cal ly , your D HCP ser ver might assign a dif feren t IP address to the SmartS tor when you rest art the SmartS tor af ter is was shut down fo r repai rs. This conditio n does not appl y[...]

165 Append ix B: Import a nt Info rmation GNU Gener al Pub lic License This product i ncludes copyrigh ted thi rd-party sof tware li censed under th e terms of th e GNU Gen eral Pub lic L icens e. Plea se s ee the GNU Gener al Publ ic Li cense (“GPL” ) for the ex act term s and c onditions of this l icense a t www .gnu.org . The GP L source c o[...]

SmartStor NS4300N Produc t Manual 166[...]

167 Index A about th is manua l 1 actio n status, RAID Vo lume 107 AD domain 96, 154 add email al ert recip ient 119 folder 90, 103 group 58, 93 group me mber 59, 93 networ k driv e 72 plug-in s 77, 101 RAID Vo lume 61, 108 spar e drive 109 user 89, 91 Add Prin ter Wiza rd 32 Admi nis trato r’ s pas sw ord, cha nge 91 Adva nced Setu p 12 APC UPS [...]

SmartStor NS4300N Produc t Manual 168 conne ctors , con t. USB 6 USB drive 37 count e r -s in k sc r ew s 7 CPU tem perature 126, 145, 147 critic al RAID V olume 140 D date an d time 13, 122 dayligh t saving time 122 defaul t gateway 13, 74, 75, 89, 116, 117 defaul t user, Sma rtNAV I 57 delete email al ert recip ient 119 folder 104 group 60, 94 gr[...]

In dex 169 events, c ont. resp onse to 143 snaps hots 144 syste m 144 troubles hooting 142 export a ccess li st, UNIX /Linux P C 98 Ext3 file form at 37 F fan cool ing 6 power supply 6 Smar t Fan 126 speed 126, 145, 147 FAT16 file form at 15 4 FAT32 file form at 37, 154 file p rotocol support 3 file sy stem events 143 rebuild ing 142 status 141 fil[...]

SmartStor NS4300N Produc t Manual 170 IP addre ss, cont . SmartSt or, setting 13, 74, 75, 89, 117 SMT P server 118 UNIX/Linux PC 23, 98, 105 iT unes se rver plug-i n 77, 101 J jum bo f ram es 117, 155 L langua ge PASM 88 Smar tNAVI 11, 53 LEDs colo r defi nition s 138 disk acti vity 6, 121 disk s tatus 6, 121, 138 Ethernet activ ity 6, 148 status ,[...]

In dex 171 networ k drive s etup, cont . UNIX 22 Wind ows 19 Networ k Servers , on Linux des ktop 24 Networ k Time Protoco l (NTP) 123 NIS dom ain 98, 154 non-AS CII characte rs in folde r name 154 not eno ugh free d isk sp ace error message 154 NTP sync hroni z ati on, view 123 O One Clic k Setup 12 One To uch B ackup and prote cted fo lders 155 b[...]

SmartStor NS4300N Produc t Manual 172 PASM , cont. SmartSt or, s hutdown/re boot 124 SMTP a uthentica tion 118 snaps hot ba ckups 112 System Sta ndby 121 UNIX/Linux acces s, setup 97 UPS setti ngs 121 UPS statu s 120 USB d rive o r stick, form at 111 user li st 91 view en closur e informat ion 126 view fold ers 103 view plu g- in li st 101 view quo[...]

In dex 173 RAID Vo lume, cont. partitio n and fo rmat 134 RAID 0 o r RAID 1 13 rebuild 140 reco ver 141, 155 status 139 view sta tus 107 RAID v olume expan d 61 recreate 63 RA ID vo lum e st atu s 62 RAID, i ntroduction to 127 reboot conne ction s failed after 164 Smar tStor 124, 125 rebui ld file sy stem 142 RAID Vo lume 140 recipi ent, em ail ale[...]

SmartStor NS4300N Produc t Manual 174 SmartNA VI, cont. cannot ac cess Sma rtStor 153 chang e pass word 57 clos e 55 cr eate grou p 58 create R AID volume 61 defaul t NAS 76 defaul t user 57 delete group 60 delete group me mber 59 delete share fo lder 71 delete user 58 disk dr ive inf ormat ion 62 downlo ad list 82 downlo aded l ist 83 enable /disa[...]

In dex 175 system events 144 Syst em Sta ndb y, set up 121 syst em st atus LED 110, 124, 125, 138, 148 T temperatu re, CPU 147 time a nd date 13 timez one 13, 74, 122 U UDP opt ion in Windows 152 Unicode s upport 155 Unicode, fol der name sup port 154 UNIX export a ccess list 98 setup ac ce ss 97 setup netw or k driv e 22 shar ing setup 105 un-m ou[...]

SmartStor NS4300N Produc t Manual 176 W Wind ows AD domain 96 firewall issue 151 setup ac ce ss 96 setup netw or k driv e 19 setup sh ar ing 104 workgr oup 97[...]