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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Samsung SRP-270 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Samsung SRP-270 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Samsung SRP-270 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Samsung SRP-270 Series should contain:
- informations concerning technical data of Samsung SRP-270 Series
- name of the manufacturer and a year of construction of the Samsung SRP-270 Series item
- rules of operation, control and maintenance of the Samsung SRP-270 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Samsung SRP-270 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Samsung SRP-270 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Samsung service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Samsung SRP-270 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Samsung SRP-270 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Operator ’ s Manual All specifications are subjected to change without notice SRP - 270 SERIES 1 STATION PRINTER[...]
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Page 2
2 Warning - U.S. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates uses, and can radiate radi[...]
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Page 3
3 Table of Contents CHAPTER 1. UNPACKING ............................................................ 4 1 - 1. C HECKING THE C ONTENTS OF THE PRINT ER BOX .................................. 4 1 - 2. L OCATING THE PRINTER .............................................................. 4 1 - 3. F UNCTIONS ..............................................[...]
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Page 4
4 Chapter 1. Unpacking 1 - 1. Checking the Contents of th e printer box After unpacking the unit, check that all the necessary accessories are included in the package. 1 - 2. Installing the printer l Avoid locations in direct sunlight or subject to excessive heat. l Avoid using or storing the printer in pl aces subject to excessive moisture. l Do n[...]
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Page 5
5 1 - 3. Functions l The power switch is used to turn the printer on and off. l The FEED button is used to feed roll paper. l The POWER light (green) is on when the printer is turned on and is off when the printer is turned off. l The ERROR light (red) is on when the printer is in error state. l The Paper Out light(red) is on when the printer is in[...]
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Page 6
6 Chapter 2. Connecting the cables 2 - 1. Connecting the AC adapter to the printer 1) . Make sure that the printer is turned off. 2) . CHECK the label on the AC adapter to make sure the voltage required by the AC adapter matches that of your electrical outlet. 3) . Plug the DC cord connector into the printer ’ s power connector. 4) . Plug the AC [...]
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Page 7
7 2 - 2. Connecting Interface Cable and Drawer Cable to the printer Connect the Host Computer(POS/ECR) to the printer using an interface cable that matches the specifications of the printe r and the Host computer(POS/ECR). Be sure to use a drawer that matches the printer's specification. 1). Turn off both the printer and the Host computer(POS/[...]
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Page 8
8 Chapter 3. Installing the roll paper 3 - 1. Ribbon Cassette Installation 1) . Before inserting the ribbon cassette, turn the knob clockwise to prevent twisting the ribbon. 2) . Insert the ribbon cassette as shown below and pay particul ar attention to the placement of the ribbon behind the Print Head. 3) . During inserting the ribbon cassette, tu[...]
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Page 9
9 3 - 2. Roll Paper Installation Be sure to use roll paper that matches the printer's specifications. 1) . When possible, make sure that the printer has no un - printed data. This data may be lost. 2) . Open the printer cover and remove the used paper roll core if there is one. " SRP - 270 A/C : 1Ply Paper # SRP - 270 D : 2Ply Paper 3) . [...]
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Page 10
10 4) . Put the roll paper on the paper holder and insert the paper in the printer. " SRP - 270 A/C : 1Ply Paper # SRP - 270 D : 2Ply Paper[...]
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Page 11
11 5 ) Insert the end of the roll paper straight into the paper inlet. The printer feeds the paper automatically and then the printer will cut the paper automatically(SRP - 270C type series and SRP - 270D type series ). Refer to the attached label inside the cover. 6) . Tear off the paper as shown, if necessary.[...]
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Page 12
12 7) . Insert the end of the roll paper into the groove on the Roller - Pulley, warp the paper around it two or three times and load the Roller - Pull ey onto the groove of the Case. 8) . Push the auto - cutter cover as shown below and close the printer cover. 9) . When the ERROR light is on and PAPER OUT light blinks, please press the FEED button[...]
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Page 13
13 Chapter 4. Setting the DIP switches The DIP switches are located on the bottom of the printer. The DIP switches are used to set the printer to perform various functions. Follow these steps when changing DIP switch settings : 1. Turn t he printer power switch off. 2. Turn the printer over and remove the dip switch cover. 3. Move the DIP switches [...]
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Page 14
14 Serial Interface (RS - 232C/RS - 485) Specification DIP Switch 1 Setting Emulation mode selection Dip Switch 2 Setting Baud rate selection NOTE : When the word length is 7 bits, you can not parity check OFF status . SW FUNCTION ON OFF DEFAULT 1 OFF 2 Emulation Selection Refer to the following table OFF 3 Auto - Cutter Enable Disable OFF 4 FONT S[...]
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Page 15
15 Parallel /USB Interface Specification DIP Switch 1 Setting Emulation mode selection Dip Switch 2 Set ting SW FUNCTION ON OFF DEFAULT 1 Reserved - - OFF 2 Hex Dump YES NO OFF 3 Reserved - - OFF 4 Reserved - - OFF 5 Reserved - - OFF 6 Reserved - - OFF 7 Reserved - - OFF 8 Reserve d - - OFF SW FUNCTION ON OFF DEFAULT 1 OFF 2 Emulation Selection Ref[...]
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Page 16
16 Chapter 5. Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer print s all commands and data in hexadecimal format along with a guide section to help you find specific commands. To [...]
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Page 17
17 Chapter 6. The self test The self - test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. 1. Make sure paper roll has been ins talled properly. 2. Turn on the power while holding down the FEED button. The self - test begins. 3. The self - test prints the current printer status, which pr[...]
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Page 18
18 Chapter 7. Code Table The following pages show the chara cter code tables. To find the character corresponding to a hexadecimal number, count across the top of the table for the left digit and count down the left column of the table for the right digit. For example, 4A = J. Page 0 ( PC437 : USA, Standard Europe) ( International Character Set : U[...]
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Page 19
19 Page 2 ( PC850 : Multilingual )[...]
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Page 20
20 Page 3 ( PC860 : Portuguese )[...]
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Page 21
21 Page 4 ( PC 863 : Canadian - French )[...]
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Page 22
22 Page 5 ( PC 865 : Nordic )[...]
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Page 23
23 Page 19 ( PC 858 : Euro )[...]
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Page 24
24 In ternational Character[...]
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Page 25
25 Chapter 8 . Control Commands List EPSON mode Control code Hexadecimal code Function <HT> 09 Horizontal tab <LF> 0A Print and line feed <CR> 0D Print and carriage return <DLE> <EOT> n 10 04 n Real - time status transmission <DLE> <ENQ> n 10 05 n Real - time request to printer <ESC> <SP> n 1B 2[...]
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Page 26
26 Control code Hexadecimal code Function <ESC> r n 1B 72 n Select print color <ESC> m 1B 6D Execute partial cut <ESC> { n 1B 7B n Turn on/off upside - down printing mode <ESC> e n 1B 65 n Print and reverse feed n lines <GS> I n 1D 49 n Transmit printer ID <GS> V m <GS> V m n 1D 56 m 1D 56 m n Select cut mo[...]
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Page 27
27 STAR mode Control code Hexadecimal code Function <ESC> "C" n 1B 43 n Set page length at n lines <ESC> "R" n 1B 52 n Select international character set. <ESC> " M " 1B 4D Select 9 × 7(Half dots) character size <SO> 0E Sel ect expanded character mode <SI> 0F Select upside - down <DC2&[...]
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Page 28
28 Control code Hexadecimal code Function <ESC> "z" "1" <ESC> "z" <1> 1B 7A 31 1B 7A 01 Set 1/6 inch line feed <FF> 0C Page feed (form feed) <ESC> d "0" 1B 64 30 Partial cut <ESC> d "1" 1B 64 31 Partial cut <ESC> " - " " 1 " <ESC> &[...]
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Page 29
29 Appendix A Connectors[...]
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Page 30
30 Interface Connector Serial Interface (RS - 232C) Pin No. Signal name Direction Function 1 FG - Frame Ground 2 TxD Output Transmit Data 3 RxD Input Receive Data 6 DSR Input Data Set Ready 7 SG - Signal Ground 20 DTR Output Data Terminal Ready Serial Communication Interface(Example) Printer Host(DTE ex 8251) SG SG TXD TXD RSD R S D DSR RTS DTR CTS[...]
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Page 31
31 Parallel Interface(IEEE - 1284) Pin No. Source Compatib ility Mode Nibble Mode Byte Mode 1 Host nStrobe HostClk HostClk 2 Host / Printer Data 0 (LSB) - Data 0 (LSB) 3 Host / Printer Data 1 - Data 1 4 Host / Printer Data 2 - Data 2 5 Host / Printer Data 3 - Data 3 6 Host / Printer Data 4 - Data 4 7 Host / Printer Data 5 - Data 5 8 Host / Printer [...]
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Page 32
32 USB Interface Pin No. Signal Name Assignment (Color) Function Shell Shield Drain Wire Frame Ground 1 VBUS Red Host Power 2 D - White Data Line(D - ) 3 D+ Gree n Data Line(D+) 4 GND Black Signal Ground Drawer Connector Pin No. Signal name Direction 1 Frame ground - 2 Drawer kick - out drive signal 1 Output 3 Drawer open/close signal Input 4 +24V [...]
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Page 33
33 Appendix B Specification Printing method S erial impact dot matrix Number of head pin 9 wires Printing direction Bi - directional Lines per second Approx. 4.6 LPS Printer Characters per line 40 (9*7), 3 3 (9*9) Ribbon type Cartridge type (ERC - 38 Black/Red) Color Black & Red Ribbon Ribbon life Appr ox. Black : 1.5 Million characters Red : 0[...]
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Page 34
34 Appendix C Removing Jammed Paper 1) Open the printer cover 2) Raise the auto cutter unit by lifting the knob lock. 3) Remove the ribbon cassette. 4) Loosen the manual screw. 5) Remove the head cover. CAUTION : The printer head becomes very hot during printing. Allow it to be cool before you reach into the printer.[...]
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Page 35
35 6) Move the print head carriage to the reverse direction of paper jam. By pushing on the side of the print head as shown in the illustration. 7) Rem ove the jammed paper by rotating the paper - feed knob. 8) Repla c e the head cover and secure it with screw. 9) Replace the ribbon cassette and roll paper, then close the printer cover.[...]
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Page 36
36 NOTE : If you are troubled with reloading the paper, the cutter blade may not be in its normal position. Insert a screw driver int o the hole at the bottom side of auto cutter unit as shown followed picture, and turn the gear inside the cutter unit to move the cutter blade to its normal position.[...]