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Samsung SVMi-4 & SVM-400 manual

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Table of contents for the manual

  • Page 1

    SVMi-4 & SVM-400 User Guide Contents Ø ABOUT THIS GUIDE Ø FLOW CHART Ø ACCESSING YOUR MAILBOX Ø GETTING STARTED Ø LISTEN TO YOUR MESSAGES Ø MESSAGE FORWARDING OPTIONS Ø SENDING MESSAGES Ø PERSONAL GREETINGS Ø MAILBOX ADMINISTRATION Ø PERSONAL SERVICES Ø KEYSET USER FEATURES Ø INTERACTIVE DISPLAYS[...]

  • Page 2

    How to use this online guide How to use this online guide This user guide is a reference guide for the mailbox owner on the SVMi-4 and SVM-400 Voicemail Systems. To navigate in this guide do one of the following: Go to the next page. Go to the previous page . Go to the index. Go to the search command. Go to the help. Go to the Index[...]

  • Page 3

    How to use this online guide Note: For best results when viewing the S VMi-4 / SVM-400 Flow Chart increase the magnification level of the page to 200% by using the magnification box at the bottom of the window. How to print this online guide This guide was designed for online viewing, but if you prefer to print it do the following: 1. Use File >[...]

  • Page 4

    About this Book – Page 1 About this Book This user guide describes how to setup your mailbox, and how to use the various mailbox owner features. Please review this guide carefully before you use your mailbox. Your voice mail box has the capability of storing private messages offers a number of options for sending or redirecting messages and provi[...]

  • Page 5

    Flow Chart – Page 2 Flow Chart 6. Mailbox Admin 1 Message Alert 2 Pager Notification 3 Deleted Messages 4 Undelivered Messages 7. Personal Admin 1 Change Password 2 Record Name 5. Personal Greetings Edit Mailbox Greeting 1 and 3 While Listening to Messages 1 Play Messages 11 Previous Message 2 Save Messages 3 Discard Messages 4 Reply to Sender 5 [...]

  • Page 6

    Accessing your Mailbox – Page 3 Accessing your Mailbox Outside Callers l Dial the phone number that will be answered by the SVMi-4 / SVM-400 . The main greeting will answer. l At the main greeting dial # plus your mailbox number (mailbox numbers will usually match your extension number. l Enter your personal mailbox password when prompted (the de[...]

  • Page 7

    Accessing your Mailbox – Page 4 At this point the inside and outside callers follow the same instructions. You will hear a message stating the number of messages left in your mailbox. You will then hear the Mailbox Owner Main Menu with the following options: 1 Listen to New Messages – See Listening to your Message. 2 Record and Send Message –[...]

  • Page 8

    Getting Started – Page 5 Getting Started Using your DCS / DX mailbox is as simple as following a few simple spoken instructions. First time users should read this user guide as a tutorial. The first things to should do are: l Access your mailbox – You already know how to do this. l Record a personal greeting – See page 10. l Change your acces[...]

  • Page 9

    Listen to your Messages – Page 6 Listen to your Messages If there are new messages in your mailbox your VMMSG key will be lit. Call the SVMi-4 / SVM-400 by pressing this key, and when prompted enter your password. Select [1] to listen to new messages or 3 to listen to saved messages. 1 To play / replay the message you just heard. 11 To play the p[...]

  • Page 10

    Listen to your Messages – Page 7 6 To forward the message and save a copy – See message forwardin g . 7 To rewind the message 5 seconds. 77 To change playback volume of the recording. 8 To pause or resume during message playback. 9 To fast forward the message 5 seconds. 99 To change playback speed of the recording. 0 To play Help options. 00 To[...]

  • Page 11

    Message Forwarding Options – Page 8 Message Forwarding Options If option [6] is selected from the message play menu, you will be given the option to Forward this message to another subscriber. The subscriber can be selected by dialing the mailbox number ( nnn), using the directory service (#) or you may also add comments and leave it as a memo to[...]

  • Page 12

    Sending Messages – Page 9 Sending Messages Press 2 from the Main Menu. Record your message at the tone. After recording the message, you will hear the Send Menu with following functions: 1 Select the recipient. 2 Record the message. 3 Follow instructions to review, continue, re record or accept it or continue sending it to other subscribers using[...]

  • Page 13

    Personal Greetings – Page 10 Personal Greetings To set personal mailbox greeting press [5] from the Main Menu. Your personal greeting will be played every time someone reaches your mailbox. A typical text for a personal greeting message is : “ Hi, this is …… . Sorry I can ’ t take your call right now. Please leave your name and number and[...]

  • Page 14

    Mailbox Administration – Page 11 Mailbox Administration The Mailbox Administration menu is used to turn on and off your pager notification, message alert options and other sent message control features. Message Alert When this function is activated, the S VMi-4 / SVM-400 will call any outside or inside telephone number after each message is left [...]

  • Page 15

    Mailbox Administration – Page 12 l From the mailbox main menu press 6 for mailbox administration. l Press 2 for pager notification. l Only one option is available to you. Press 1 to toggle pager notification on and off. * Your pager number must be programmed by the system administrator. Undelete When this function is activated, the SVMi-4 / SVM-4[...]

  • Page 16

    Mailbox Administration – Page 13 Undelivered Retrieval When this function is activated, the SVMi-4 / SVM-400 will allow you to recall any messages you have sent that have not yet been picked up by the recipient. l From the mailbox main menu press 6 for mailbox administration. l Press 4 for undelivered messages. This useful feature will allow you [...]

  • Page 17

    Personal Services – Page 14 Personal Services The Personal Administration menu is used to set your password and record your name. Setting your Password l From the main mailbox menu press #. l Press 1. The current password will be played and you will have the chance to change it. Recording your Name Use this option to record your name. Your record[...]

  • Page 18

    Keyset User Features – Page 15 Keyset User Features The following options are available if you have a DCS / DX keyset. They require setup by the system administrator. Message Waiting Lights When a new message is left in your mailbox, the voice mail message light on your keyset will flash. Press this flashing key and follow the prompts to retrieve[...]

  • Page 19

    Keyset User Features – Page 16 To activate this feature press the AME key. It will light and the feature is set. Press again to turn off. If this key is pressed while a station is ringing (during forward no answer), the feature will be turned on for the current call only. While the caller is leaving a message or ringing you may: l Press [#] to im[...]

  • Page 20

    Keyset User Features – Page 17 If the password option is turned on, while a message is being left, press the flashing AME light and enter your station password (not your SVMi-4 / SVM-400 password). You will then hear the message being left. Shortcuts Calling Calling a station that is busy or does not answer you can press [#] to immediately send t[...]

  • Page 21

    Interactive Disaplays – Page 18 Interactive Displays Display keyset users have the added advantage of using the soft keys and displays to play, save, delete, reply, call, fwd, rewind, pause, fast forward, change the volume, get message information, or help. Viewing Mailbox Con t ents If you have new messages, in addition to the message waiting li[...]

  • Page 22

    Index A About this Book 4 Accessing your Mailbox 6 Outside Callers 6 Inside Callers 6 AME Password 19 Answer Machine Emulation 18 D Direct Messaging 20 F Flow Chart 5 G Getting Started 8 I Interactive Displays 21 Viewing Mailbox Contents 21 K Keyset User Features 18 Message Waiting Lights 18 Answering Machine Emulation AME Password 19 Direct Messag[...]

  • Page 23

    Message Waiting Lights 18 P Pager Notification 14 Personal Greetings 13 Personal Services 17 Setting Your Password 17 Recording your Name 17 R Recording your Name 17 S Self Memo 20 Sending Messages 12 Setting your Password 17 Shortcuts 20 U Undelete 15 Undelivered Retrieval 16 V Viewing Mailbox Contents 21[...]

  • Page 24

    Samsung Electronics , Inc. reserves the right without prior notice to revise information in this guide for any reason. Samsung Telecommunications America, Inc. also reserves the right without prior notice to make change in design or components of equipment as engineering and manufacturing may warrant. Samsung Electronics , Inc. disclaims all liabil[...]