SpectraLink LINK 6020 manual

LINK 6020 WIRELESS TELEPHONE AND ACCESSORIES USER GUIDE SpectraLink Corporation 5755 Central A ven ue Boulder, CO 80301 303 440 5330 800 676 5465 www .spectralink.com T rademark Information SpectraLink ® Link Are trademarks and registered trademarks of SpectraLink Corporation. The SpectraLink log o is a registered trademark in the United States of[...]

2 Link 6020 Wireless T elephone < * 2 ABC 1 4 GHI 7 PQRS 3 DEF 0 FCN LINE 6 MNO 9 WXYZ # > 5 JKL 8 TUV Link 6020 V olume Up ST ART FCN Microphone LINE Keypad END Headset Jack Softkeys Nav keys Left/Up For messaging applications Right/Down For messaging applications V olume Down[...]

3 INTRODUCTION Y our Link 6020 Wireless T elephon e is a state–of-the-ar t communi- cation device that utilizes radi o wave technology to send and receive voice transmissions . It is designed to ope rate like a cell phone. How ever, the handset utilizes the priv ate telephone system installed in y our facility and will not operate outside the are[...]

4 Notice SpectraLink Corporat ion has prepar ed this document for use by SpectraLi nk personnel and clients . The draw ings and specifica tions contained herein are the property of SpectraLink an d shall be neit her rep roduced in whole or in par t without the pr ior writ ten appro val of SpectraL ink, nor be implied to grant any license to make , [...]

5 TABLE OF CONTENTS INTRODUCTION ......................... ........................................ ... 3 About This Guide ............................................... ..................... 3 THE HANDSET ........................................... ............................7 Modes of Operation ................................. ................[...]

6 Quad Charger ........................................ ............................... 31 Carrying Options .................................................... .............. 32 Headsets ....................................... .................................. ...... 32 HANDSET ADMINISTRATION .................................... ........... 33 FA[...]

7 The Handset THE HANDSET Modes of Operation Y our handset has four modes of operation: Menu Navigation The navigation keys (Nav keys ) just below the softkeys are used to navigate through menu options. Thes e are referred to in this guide as Nav S , Nav T , Nav W , Nav X , and NavOK . Mode Description Stan dby The handset is not in a call or messa[...]

8 The Handset Handse t Display s The top row of the display provides status indicators for v arious handset conditions . It is refe r red to as the status bar . The midd le lines display infor m at ion about the handset identity , user profile, calls in progress , menu options, and data from tele- phone system. The bottom row displays softkey label[...]

9 The Handset Shor tcut Keys When a me nu is displayed, a shor tcut key may be displayed on the right edge of the menu line . Press the corresponding number on the keypad to acti vate the corresponding menu option. Config Menu Ring/T one Settings Lock Keys User Profiles Phone Settings Admin Settings Prof Pl Exit 2 Menu Line Shortcut Key Info Line[...]

10 The Handset Status Bar Indicators Indicator Functi on The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out of range. If voicem ail is available the v oicemail icon will appear when a new voicemail message is recei ved. The batter y icon indicates the amount of charge re[...]

11 The Handset Locked Locked indicates that the keypad is locked to prev ent accidental activation. Press the Unlk softkey an d then the # key to unlock it. The download icon indicates that the handset is downloading code . This icon only appears while the handset is running the ov er-the-air downloader . It appears to the right of the signal stren[...]

12 The Handset Sof tkey Labels The bottom row of the handset displays labels associated with the four softkeys just below it. W hen a softkey is activ e, a label appears to describe its function. Pressing the softkey will activate the feature. Label Description Action Back Go back Returns to the previous menu display . CAPS caps Change case T oggle[...]

13 The Handset Spkr Speakerphone T oggles speakerphone function. Unlk Unlock ke ys Press Unlk , t hen the # key to unlock a locked keypad. Ye s P os itive re ply Press to re ply “Y es” to a dis played question. Label Description Action[...]

14 Getting Sta r ted GETTING ST AR TED Y our Link 6020 Wireless T elephone is designed for full mobility within the workplace and operates much lik e a cell phone. It also interfaces with the tele phone system at your workplace and incor- porates advanced telephony features . This section covers the basic functions available in every facility . F o[...]

15 Getting Star ted Unlock the keyp ad Press the Unlk softkey , then # , to unlock the keypad. Lock the keypad Press the Cfg softkey , then NavOK . See Phone Settings in the Conf ig Menu for Keypad Autoloc k settings. Make an in ternal call Press the ST ART key , wait for a dial tone, then dial the extension. Make an external call Press the ST ART [...]

16 Getting Sta r ted Answer a ca ll on a second line If you are on a call and hear subdued ringing, a call is co ming in on a second line. The li ne number on the disp lay may be flashing. T o answer this call, put your first call on hold and press the LINE key , then the line number of the second call. Answer with headset P ress any key (other tha[...]

17 Getting Star ted Change the prof ile Press the Prof softkey and use the Nav keys to select a new profile while in standby mode. The selected profile is marked with an asterisk (*). Display additional featur es During a call press the FCN key to dis play the options progra mmed to additional features av ailable in your facility . These might incl[...]

18 Advanced Features ADV ANCED FEA TURES F acility -Specific Features Press the FCN key while off-hook or in a call to display the the menu options programmed for adva nced telephony fe atures such as transfer , conference, and v oicemail. Contact your system administra tor for more infor mation abou t custom features available in your faci lity . [...]

19 Advanced Features Data Entry and Editing Enter numbers by pressing the buttons on the keypad. The blink- ing underscore identifie s the curr ent cursor position. When enter- ing alphanumeric strings , the CAPS/caps softkey will appear and may be pressed to toggle the case. Enter letters b y re peatedly press- ing the corresponding key until th e[...]

20 Advanced Features The Config Menu When the handset is in standby mode, press the Cfg softkey to enter the Config Menu . The handset cannot ma ke or receive calls while in the Config Menu . This menu allows you to set u ser prefer- ences . R efer to the di agrams on pages 24-25. Scroll through menu options by using Nav S and Nav T . When an aster[...]

21 Advanced Features Profiles Y our handset ring beha vior is established by fi ve User Profil es: Silent , Vibrate , Loud , Soft , and Custom . The cur rently-acti ve user profile is shown on the standb y di splay . The ring behavior can eas- ily be changed by pressing the Prof softkey and selecting a new pro- file from the list when the handset i[...]

22 Advanced Features Changing Ring Settin gs T o ch ang e the ring tone or any othe r ring setting for any profile, go to User Profiles and sele ct the profile. Select Ri ng Settings and then select Tel e p h o n e for standard phone calls or one of the Message Alerts for text messag es. Then select the ring option you want to adjust. Ring Settings[...]

23 Advanced Features Default Profile Setti ngs Contact your system administrator if y ou want to reset all user pro- files back to these default settings . Setting/Profile Silent Vibrate Soft Loud Custom Ring Cade nce Off Off T elephone T elephone T elephone R i n g T o n e T o n e 1T o n e 1T o n e 1T o n e 1T o n e 1 R i n g V o l u m e 11375 Vib[...]

24 Advanced Features Config Menu Options Lock Keys User Profiles Silent Vibrate Loud Soft Custom Set as Active Ring Settings Noise Mode Ring in Headset Ring in Speaker Key T ones Ring Cadence Ring T one Ring V olume Vibrate Cadence Ring Delay continued on next page T elephone Message Alert 1 Message Alert 2 Normal High Severe See Changing Ring Sett[...]

25 Advanced Features continued from previous page Phone Settings Keypad Autolock Language Set Extension Set User Name Display Contrast Use Hearing Aid Use No Hearing Aid Startup Song Play/Inhibit Enter Number Enter Name Set Contrast Admin Settings Enable Password Disable Password Change Password Restore Defaults Speakerphone Enable/Disable V erify [...]

26 Accessories CHARGERS, BA TTERY P ACKS AND ACCESSORIES Accessories for the Link 6020 Wireless T elephone include three different charger mode ls, three different Battery Pack models, headsets and severa l carr ying options . Battery Packs The Batter y Pac ks must be recharged periodically . Each type of Battery Pac k re quires a different am ount[...]

27 Accessories The Battery Pac k can be changed while t he call is still in prog ress . Do not press END . Quickly remove the discharged Batter y Pack and replace with a charged Batter y Pack , press END to tur n the handset back on and t hen pres s ST ART to resume the call. Charger Models Three charger models ar e availabl e for the Link 6020 Wir[...]

28 Accessories Charging St atus The handset display and the LED on the Dual and Quad Charge rs indicate whether or not charging is occurr ing or completed or if a Battery Pack failure has been detected.* Handset/LED C harging Statu s Charging… LED Solid On  The Batter y Pac k in the handset is char gin g. Note that in the Dual Charger, the han[...]

29 Accessories Single Ch arger The Si ngle Charg er is de signed to allow the handset to rem ain operational through speakerphone or headset use while the hand- set's Battery Pack is being c harg ed. The handset may also be charged while it is in standb y mode or turned off. Place the handset in the Single Ch arg er facing forw ard. While the [...]

30 Accessories Dual Charger The Dual Charger is de signed to charge the Bat ter y Pac k in the handset while it remains operationa l and also charge an additional Battery Pack in the rear chargi ng bay . The handset has charging pri- ority when both slots are occupied. Place the handset in the front slot, facing forward. The Battery Pac k alone sna[...]

31 Accessories Quad Char ger The Quad Charg er is designed to simultaneo usly charge four Bat- ter y P acks. It ma y be mounted on a horizontal or vertical surface. The Batter y Pac k snaps into the charging slot . T he LED abov e the occupied bay indicates the charging status of the Battery Pa ck in the bay .  A flashing LED m ay indicate a Bat[...]

32 Accessories Carrying Options The following options are av ailabl e for handset protection and easy handset carr ying and removal. Belt clip: Spring-loaded plastic belt clip that attaches to the back of the handset. Swivel belt clip: Swi vel-style belt clip that attaches to the bac k of the handset with full 360 degree swiv el or eight- position [...]

33 Administration HANDSET ADMINISTRA TION FAQ s How does the handset power of f and power on? The END key is the power on/pow er off key . Press and hold it to turn the handset on. Turn the handset off from the standby mode by pressing and holding the END key . If you are in an active call, end the call by pressing the END k ey . This returns the h[...]

34 Administr ation How do I charge the Batter y Pack? The Batter y Pac k in the handset may be charged in a Single or Dual Charger without being removed from the handset by simply plac- ing the handset into the charger . A spare Batter y Pack may be charged in the rear bay of the Du al Charg er or in a Quad Charg er . How long does the Batt er y Pa[...]

35 Administration How should I cl ean the handset? Wiping the handset surface with a water -dampened cloth or paper tow el will remove most film s or residues. If the soiling is too stub- born for plain water, a mild detergent solution may be used. A spra y cleaner may be used with ca re. Do not spray at an angle . Do not allow liquid cl eaners to [...]

36 Safety SAFETY INFORMA TION Chargers and Battery Packs It is nor mal for the Batter y Pack to become warm when charging. Chargers operate in a 50° to 85° F (1 0° to 30° C) environment. Do not expose them to freez ing temperatures or direct sunl ight. Do not place anything in the charger other than the handset or si ngle Batter y Pac k as appr[...]

37 Safety Wireless T elephones Operational W arnings Pot entially Explosive A tmospheres T ur n off your handse t prior to entering any area with a potentia lly explosive atmosphere . Do not remov e, install, or cha rg e batteries in suc h areas . Sparks in a potentia lly explosiv e atmosphere can cause an explosion or fire resulti ng in bodily inj[...]

38 Safety Electromag netic Interference a nd Compatibility Fac il i ti e s T o av oid electromagneti c interference and/or compatibility conflicts , turn off your hand set in any facility where posted noti ces instr uct you to do so . Hospital s or health ca re facilities may be using equipment th at is sensitive to external RF energy . Pacem aker [...]

39 Safety Use While Driving Campus installa tions and warehouse facilities th at use vehicles such as forklifts or golf car ts should abide by these guideline s when using wirel ess tele phones: • Give f u ll attention to driving and to the road, aisle, or path. • Use hands -free operation, if available . • Pull off the road, aisle, or path a[...]

40 Safety INFORMA TIONS CONCERNA NT LA SÉCURITÉ Chargeurs et batteries Il est nor mal que la batterie ch auffe au co urs du chargement. Les chargeurs fonction nent dans un environnement où la temp érature est comprise en tre 10 ° et 30 °C (soit 50 ° à 85 °F ). Ne les ex posez pas dir ecte- ment au soleil, ni à de s températures négative[...]

41 Safety Téléphones sans fil Av er tissements concernant le f onctionnement Atmosphères potentiellement explosives Mettez votr e combiné hors tension avant d’entrer da ns une zone présentant une atmosphère potentiellem ent explosive. Ne retirez pas, n’installez pas et ne char g ez pas les piles dans ces zo nes. Dans une atmosphère poten[...]

42 Safety Interférenc es électrom agnétiques et compa tibilité Établisseme nts particuliers Pour éviter les interféren ces électrom ag nétiques et tout problème de compat- ibilité, mettez v otre combiné hors te nsion dans tout établissem ent où des panneaux vous invitent express ément à l’étei ndre. Les hôpitaux ou le s cen- tre[...]

43 Safety Utilisat ion au volant Si vous c onduisez des véhicules , par exemple des chariots élévat eurs à fourche ou des voiturettes de golfe, sur v otre campus ou au sein de v os entrepôts , vous deve z respecter les lois et régl ementations régissant l’usa g e des téléphon es por tables au volant : • V ous devez être très attentif[...]

44 INDEX A Accessories Battery Pack s 26 Carrying options 32 Chargers 27 Headset 32 Active mode 7 Administration Care of handset 47 FAQs 33 Handset Operation Summ ary 14–17 Specifications 46 Answer call First line 15 Second line 16 Via headset 16 B Backlight 17 Battery Pack s Charging 28–31, 34 Charging status 28 Dual Charger 30 Options 26 Quad[...]

45 Headset Answer 16 Cleaning co nnector 47 Profile setting 23 Use of 32 Volume 16, 33 While chargi ng 27, 29 Hold Place a call on 16 Softkey labe l 12 I Internal call 15 K Keypad Cleaning 35, 4 7 Cover 32 Illustration 2 Lock 11, 15 Unlock 13, 15 M Menu naviga tion 7 Message alert 7, 17, 18 Modes of operation 7 Mute On status bar 10 Softkey labe l [...]

46 SPECIFICA TIONS Radio frequency 902–928 MHz Transmission type Frequency Hopping Spread Spectrum (FHSS) FCC cer tification Pa r t 1 5 . 2 4 7 Voi c e e nc o d in g ADPCM (Proprieta ry ) Tr a n s m i t p o w e r Up to 100 mW peak, < 10 mW average Display U p to four lines of text plus two i con status rows and one row for softkey labels . Mod[...]

47 CARE OF YOUR HANDSET • A void dropping th e handset or knocking it ag ainst hard s urfaces. Carr y- ing the handset in a holster or carrying case will help protect it. • There are no serviceable parts in the h andset or chargers . Y ou should not open the handse t case or disassemble the c hargers. Doing s o will void yo ur wa r ran ty . •[...]

LINK 6020 WIRELESS TELEPHONE AND ACCESSORIES USER GUIDE SpectraLink Corporation 5755 Central A ven ue Boulder, CO 80301 303 440 5330 800 676 5465 www .spectralink.com T rademark Information SpectraLink ® Link Are trademarks and registered trademarks of SpectraLink Corporation. The SpectraLink log o is a registered trademark in the United States of[...]