Toshiba B-450-QQ manual

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Table of contents for the manual

  • Page 1

    TEC Thermal Printer B-450-QQ SERIES Owner ’ s Manual Table of Contents[...]

  • Page 2

    (i) Safety Summary EO1-33006 Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or elec- tric shock . In these cases, immedi- ately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your author- ized TOSHIBA TEC representa[...]

  • Page 3

    (ii) Safety Summary EO1-33006 CAUTION This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication. If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and th[...]

  • Page 4

    T ABLE OF CONTENTS 1 . INTRODUCTIO N ............................................................................................... . 1- 1 1. 1 APPLICABLE MODE L ............................................................................... . 1- 1 1. 2 ACCESSORIE S ..................................................................................[...]

  • Page 5

    1-1 1. INTRODUCTION EO1-33006 1.1 APPLICABLE MODEL 1. INTRODUCTION Thank you for choosing the TEC B-450 Series thermal/transfer printer. This new generation high performance high quality printer is equipped with the latest hardware including the newly developed high density (11.8 dot/mm, 300 dot/inch) print head. This allows very clear print at a m[...]

  • Page 6

    2-1 2. SPECIFICATIONS EO1-33006 Supply voltage 100 ~ 120V, 60Hz Power consumption 0.94 A, 47 W maximum (standby: 0.3 A, 18 W maximum) Operating temperature 5˚C ~ 40˚C Relative humidity 25% ~ 85%RH (no condensation) Dimensions 270 mm (width) x 245 mm (height) x 200 mm (depth), with Supply holder unit 410 mm (depth) Weight 4.7 kg (without paper and[...]

  • Page 7

    2-2 2. SPECIFICATIONS EO1-33006 2.3 PAPER (LABEL/TAG) SPECIFICATIONS 2.3 P APER (LABEL/T AG) SPECIFICA TIONS NOTES: 1. To ensure good print quality and maximum print head life use only TOSHIBA TEC specified paper and ribbons. 2. For further information about paper and ribbon, refer to Section 10. CARE/HANDLING OF THE PAPER AND RIBBON. Type Spool ty[...]

  • Page 8

    3-1 3. APPEARANCE EO1-33006 3. APPEARANCE 3.1 FRONT/REAR VIEW 3.1 FRONT/REAR VIEW Front View Rear View 3.2 OPERA TION P ANEL POWER LED (Green) Lights when the power is turned on. ON-LINE LED (Green) 1) Flashes when communicating with a host computer. 2) On while printing. ERROR LED (Red) Lights when a communication error occurs, when the paper/ribb[...]

  • Page 9

    4-1 4. DIP SWITCH FUNCTIONS EO1-33006 4. DIP SWITCH FUNCTIONS The DIP switches are located at the rear of the printer. 4. DIP SWITCH FUNCTIONS NOTES: 1. DIP Switch settings are read at power on time. 2. To enter the program download mode first set DIP SW #8 to ON. The printer will then enter the relevant modes, as selected by DIP SWS #6 and #7. To [...]

  • Page 10

    5-1 5. SET UP PROCEDURE EO1-33006 5. SET UP PROCEDURE 5.1 REQUIREMENTS FOR OPERA TION This machine has the following requirements: • The host computer must have a serial port or centronics parallel port. • To communicate with host, either an RS-232C cable or Centronics cable is required. (1) RS-232C cable .......... 9 pins (2) Centronics cable [...]

  • Page 11

    6-1 6. INSTALLATION PROCEDURE EO1-33006 6. INST ALLA TION PROCEDURE 6.1 INST ALLING THE SUPPL Y HOLDER UNIT 6.1 INSTALLING THE SUPPLY HOLDER UNIT Fig. 6-2 Power Cord Serial Interface Cable (RS-232C) WARNING! Turn the POWER SWITCH to OFF before connecting the power cord or cables. Fit the two studs on the bottom of the printer into the holes in the [...]

  • Page 12

    7-1 7. LOADING THE RIBBON EO1-33006 7. LOADING THE RIBBON 7. LOADING THE RIBBON The printer is capable of printing in both direct thermal and thermal transfer modes. DO NOT LOAD a ribbon when using a direct thermal paper. 1. Turn the power off and open the top cover. 2. Move the head release lever toward the front of the printer and raise the print[...]

  • Page 13

    7-2 7. LOADING THE RIBBON EO1-33006 7. LOADING THE RIBBON 5. Set the ribbon core (supply side) by fitting the protrusion into the notch. 6. Turn the guide wheel in the arrow-indicating direction to remove any slack of the ribbon. NOTE: Make sure that the ribbon has no wrinkles and the protrusions are fitted into the notches of the ribbon cores. Fig[...]

  • Page 14

    8-1 EO1-33006 8. LOADING THE PAPER 8. LOADING THE PAPER 8. LOADING THE P APER This supply holder accepts four sizes of label core: 38 mm, 40 mm, 42 mm and 76.2 mm. When using a paper roll of 38 mm, 40 mm or 42 mm, remove the spacers from the supply holders using the following procedure. 1. Push both hooks of the spacer to remove it from the supply [...]

  • Page 15

    8-2 EO1-33006 8. LOADING THE PAPER 8. LOADING THE PAPER 3. Put the paper roll and supply holders on the supply holder unit. NOTE: Paper may be wound outside or inside. Regardless of the paper roll, the paper must be loaded so that the print side faces upward. Fig. 8-5 Paper Roll Supply Holder Paper Guide Paper Guide Lock Lever Supply Holder Guide L[...]

  • Page 16

    8-3 EO1-33006 8. LOADING THE PAPER 8. LOADING THE PAPER Fig. 8-8 Top Cover NOTE: Pass the paper straight from the supply holder to paper outlet. Failure to do this may cause skew feeding or paper jam. 8. Close the top cover. Paper loading is now completed. Batch type: Fig. 8-7 Supply Holder Paper Guide Paper Platen A B A = B . . Cutter type: Where [...]

  • Page 17

    9-1 EO1-33006 9. THRESHOLD SETTING 9. THRESHOLD SETTING For the printer to maintain a constant print position it uses the transmissive sensor to measure the amount of light passing through the gap between labels. When the paper is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jam errors. To eliminate thi[...]

  • Page 18

    10-1 EO1-33006 10. CARE/HANDLING OF THE PAPER AND RIBBON 10. CARE/HANDLING OF THE PAPER AND RIBBON 10. CARE/HANDLING OF THE P APER AND RIBBON • Do not store the paper and ribbon for longer than the manufactures recommended shelf life. • Store paper rolls on the flat end, do not store them on the curved sides as this might flatten that side caus[...]

  • Page 19

    11-1 EO1-33006 11. GENERAL MAINTENANCE 1 1. GENERAL MAINTENANCE 1 1.1 CLEANING 11.1 CLEANING To help retain the high quality and performance of your printer it should be regularly cleaned. The greater the usage of the printer, the more frequent the cleaning. (i.e. low usage=weekly : high usage=daily). 1. Turn the power off. 2. Open the top cover. 3[...]

  • Page 20

    11-2 EO1-33006 11. GENERAL MAINTENANCE 11.2 COVERS 6. Clean the platen with a cloth moistened with alcohol. 7. Remove any dust or glue from the detection area of the sensors and paper path with a soft cloth. Fig. 11-2 Fig. 11-3 8. Remove the supply holder rollers from the supply holder unit. Remove any dust from the recessed portions of the base an[...]

  • Page 21

    11-3 EO1-33006 11. GENERAL MAINTENANCE 11.3 REMOVING JAMMED PAPER 1 1.3 REMOVING JAMMED P APER 1. Turn the power off. 2. Open the top cover. 3. Move the head release lever toward the front of the printer to raise the print head block. 4. Remove the ribbon and paper. 5. Remove the jammed paper. DO NOT USE any sharp implement or tool as these could d[...]

  • Page 22

    11-4 EO1-33006 11. GENERAL MAINTENANCE 11.3 REMOVING JAMMED PAPER 2. Fit the enclosed Allen Key into the right side of the cutter unit to rotate the cutter manually. Remove the jammed paper and any paper particles from the cutter. 3. Clean the cutter with dry cloth. Fig. 11-6 4. Assembling is reverse order of removal. Cutter Allen Key[...]

  • Page 23

    12-1 EO1-33006 12. TROUBLESHOOTING 12. TROUBLESHOOTING 12. TROUBLESHOOTING Solution 1. Reload the paper correctly. → Press the [PAUSE] key. 2. Remove the cause of the jam and replace the paper correctly. → Press the [PAUSE] key. 3. Turn the power off then on again. Select the correct sensor. → Feed the paper. 4. Turn the power off then on aga[...]

  • Page 24

    12-2 EO1-33006 12. TROUBLESHOOTING 12. TROUBLESHOOTING Solution Remove the jammed paper and feed the undamaged media through the cutter (See page 11-3). → Press the [PAUSE ] key. Else Turn the power off and contact your Authorized Service representative. Turn the power off then on again. If the problem still exists turn the power off and contact [...]

  • Page 25

    13-1 EO1-33006 APPENDIX APPENDIX APPENDIX ■ ASCII Code Chart ■ Font Sample ■ Barcode Sample[...]

  • Page 26

    14-1 EO1-33006 INDEX INDEX INDEX A AC Power inlet ........................................ 3-1 Auto media feed ..................................... 4-1 B Bar code types ....................................... 2-1 C Cleaning ............................................... 11-1 D DIP switch ....................................... 3-1, 4-1 F Fonts ..[...]

  • Page 27

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  • Page 28

    PRINTED IN JAPAN EO1-33006 E[...]