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Toshiba B-852 manual

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Table of contents for the manual

  • Page 1

    TOSHIBA Barcode Printer B-852 SERIES Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador[...]

  • Page 2

    CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. VORSICHT: • Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779) • Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein. Copyrig ht © 2006 by TOSHIBA TEC [...]

  • Page 3

    TOSHIBA Barcode Printer B-852 SERIES Owner's Manual[...]

  • Page 4

    Waste Recycling information for users: Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human heal[...]

  • Page 5

    Safety Summary ENGLISH VERSION EO1-33055 ( ) i Safety Summary Personal safety in handling or maintaining the equipmen t is extrem ely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and underst ood before handling or maintaining the equipm en[...]

  • Page 6

    Safety Summary ENGLISH VERSION EO1-33055 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or e[...]

  • Page 7

    ENGLISH VERSION EO1-33055 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW .......................................................................................................... E1 -1 1.1 Introduction .............................................................................................................. ...... E1-1 1.2 Features ...............[...]

  • Page 8

    ENGLISH VERSION EO1-33055 3. ON LINE MODE................................................................................................................ ...... E3-1 3.1 Operation Panel ........................................................................................................... .. E3-1 3.2 Operation ..................................[...]

  • Page 9

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing the TOSHIBA B-852 series label/tag printer. This Owner’s Manual contains from general set-up through h ow to confirm the printer operation using a test print, and should be read carefully to h[...]

  • Page 10

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055 1.4 Accessories E1- 2 1.4 Accessories When unpacking the printer, please make sure all accessories are supplied with the printer.  Start-up CD-ROM (1 pc.)  Power Cord QQ (1 pc.)  Power Cord QP (1 pc.)  Print Head Cleaner (1 pc.)  Supply Holder Unit (1 pc.)  Supply Holder Frame (L)  [...]

  • Page 11

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055 1.5 Appearance E1- 3 1.5 Appearance 1.5.1 Dimensions 1.5.2 Front View 1.5.3 Rear View The names of the parts or units introdu ced in this section are used in the following chapters. NOTE: D epth is 470 mm (18.5 inches) when the optional Cutter Module is installed on the p rinter. Dimensions in inches +([...]

  • Page 12

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055 1.5 Appearance E1- 4 1.5.4 Operation Panel 1.5.5 Interior Please see Section 3.1 for further information about the Operation Panel. LCD Message Displa y ON LINE LED (Green) ERROR LED (Red) [PA USE] key POWER LED (Green) [FEED] ke y [RESTA RT] key Print Head Print Head Block Head Block Release Lever Ribb[...]

  • Page 13

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33055 1.6 Options E1- 5 1.6 Options Option Name Type Description Cutter module B-7208-QM-R A stop and cut swing cutter. Expansion I/O interface board B-SA704-IO-QM-R Installing this board in the printer allows a connection with an external device with the exclusive interface, such as the keyboard module. Seri[...]

  • Page 14

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2. PRINTER SETUP E2- 1 2. PRINTER SETUP This section outlines the procedures to setup your printer prio r to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting t he operating environm ent of the printer, and performing an online print test. Reference Proce[...]

  • Page 15

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.1 Installation E2- 2 2.1 Installation To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions. • Operate the printer on a stable, leve l, operating surface in a locat ion free from excessive humidity, high temperatur[...]

  • Page 16

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.2 Assembling the Accessories E2- 3 2.2 Assembling the Accessories 2.2.1 Assembling the Supply Holder Frame The following procedure outlines th e steps required to assemble the Supply Holder Frame and attach the frame to the B-852 printer in preparation for loading the media. 1. Assemble the Supply Holder[...]

  • Page 17

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.3 Connecting the Power Cord E2- 4 2.3 Connecting the Power Cord 1. Make sure that the printer power switch is in the off position. 2. Connect the Power Cord to the pr inter as shown in the figure below. 3. Plug the other end of the Power Cord into a grounded outlet as shown in the figure below. [Example [...]

  • Page 18

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.4 Loading the Media E2- 5 2.4 Loading the Media 2.4.1 Installing the Media onto the Supply Holder Unit The following procedure will outline th e steps required to install the media onto the Supply Holder Unit and adjust its position in t he Supply Holder Frame at the rear of the B-852 printer. The proced[...]

  • Page 19

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.4 Loading the Media E2- 6 2.4.1 Installing the Media onto the Supply Holder Unit (Cont.) The diagram below, and the steps th at follow, show the procedures for installing the Media onto the Suppl y Shaft and reassembling the Suppl y Holder Unit. Be sure to follow the step-by-step procedure exactly or the[...]

  • Page 20

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.4 Loading the Media E2- 7 2.4.2 Installing the Supply Holder Unit onto the Supply Holder Frame 2.4.3 Loading Media into the Printer 1. Insert the assembled Supply Holder Unit into the rear notches of the Supply Holder Frame as shown in the diagram below. 2. Now feed the media from the bottom of the me di[...]

  • Page 21

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.4 Loading the Media E2- 8 2.4.3 Loading Media into the Printer (Cont.) 2. Release the Print Head Block by pressing down on the Head Block Release Lever c as shown below. 3. Raise the Print Head Block to its fully open position as shown by the arrow d in the above diagram. 4. Release the locking levers on[...]

  • Page 22

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.4 Loading the Media E2- 9 2.4.3 Loading Media into the Printer (Cont.) 10. After loading the media, don’t forget to move the Suppl y Holder Unit to the forward notch of the Supply Roll Frame as shown below. 11. If you are using labels or thick tag paper, then it may be necessary to increase the head pr[...]

  • Page 23

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.5 Setting Sensor Positions E2-10 2.5 Setting Sensor Positions 2.5.1 Setting the Feed Gap Sensor 2.5.2 Setting the Black Mark Sensor After loading the media, as outlined in the previous paragraphs, it will usually be necessary to set the Media Sensors used to detect the print start position for label or t[...]

  • Page 24

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.6 Loading the Ribbon E2-11 2.6 Loading the Ribbon 1. Raise the Top Cover and release and raise the Print Head Block as described in section 2.4.3 , steps 1 and 2 . 2. Hold the Ribbon Supply Roll in your left hand and the Ribbon Take up Roll in your right hand. 3. Install the Ribbon Suppl y Roll into the [...]

  • Page 25

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.7 Connecting the Cables to Your Printer E2-12 2.7 Connecting the Cables to Your Printer The following paragraphs outline how to connect your host computer to the printer, and will also show how to make cable connections to other devices. Depending on the system conf iguration you use to print labels, the[...]

  • Page 26

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.8 Turning the Printer ON/OFF E2-13 2.8 Turning the Printer ON/OFF 2.8.1 Turning ON the Printer 2.8.2 Turning OFF the Printer When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning o[...]

  • Page 27

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-14 2.9 Setting an Operating Environment Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings. Follow the procedures described below to change the printer parameter settings in the Sys[...]

  • Page 28

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-15 2.9.1 Parameter Setting While “<2>PARAMETER SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Parameter Setting Mode. The Parameter Setting Mode contains the following sub menus. Each time the [PAUSE] key is pressed, the su[...]

  • Page 29

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-16 2.9.1 Parameter Setting (Cont.) (1) Character Code Selection This parameter is to choose a characte r code used for printing. Printed characters differ depending on a cho sen character code and font. For details of characters, refer to the B-852 Series External Eq[...]

  • Page 30

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-17 2.9.1 Parameter Setting (Cont.) <Reference> Properties screen of Serial (C OM) port under Windows98 (3) Baud Rate Selection This parameter is to choose a baud ra te of the RS-232C interface. When the printer communicates with a host com puter by serial inter[...]

  • Page 31

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-18 2.9.1 Parameter Setting (Cont.) (5) Stop Bit Length Selection This parameter is to choose a stop bit length of the RS-232C interface. Be sure to match a setting with a host co mputer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the follo[...]

  • Page 32

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-19 2.9.1 Parameter Setting (Cont.) (8) LCD Language Selection This parameter is to choose a langua ge in which the LCD message is displayed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEED] or [RESTA[...]

  • Page 33

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-20 2.9.1 Parameter Setting (Cont.) When ON is selected, pressing the [PAUSE] key will result that the LCD Message Display shows the stop position fine adjustment value setting screen. [FEED] key: Pressing the [FEED] key one time causes a –0.1mm change, up to –5.0[...]

  • Page 34

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-21 2.9.1 Parameter Setting (Cont.) After setting the control code for Control Code 1, press the [PAUSE] key to show the CONTROL CODE2 scr een. In a same manner, press the [PAUSE] key after setting the control code for Control Code 2 to display the CONTROL CODE3 scree[...]

  • Page 35

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-22 2.9.1 Parameter Setting (Cont.) (12) KANJI Code Selection This parameter is to choose a KANJI code. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEED] or [RESTART] key to select a desired option. Af[...]

  • Page 36

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-23 2.9.1 Parameter Setting (Cont.) (14) Auto Print Head Check Selection This parameter is to choose whethe r to perform the Auto Print Head Check function at the power on time. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following displ[...]

  • Page 37

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-24 2.9.1 Parameter Setting (Cont.) (16) Web Printer Function Selection This parameter is to choose whether to use the printer as a web printer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use the [FEED] or [RE[...]

  • Page 38

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-25 2.9.1 Parameter Setting (Cont.) (18) Expansion I/O Interface Type Selection This parameter is to choose a type of the Expansion I/O interface operating mode. This parameter should be set depe nding on the expansion I/O control specification of the device to be con[...]

  • Page 39

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-26 2.9.1 Parameter Setting (Cont.) (20) Label End/Ribbon End Selection This parameter is to choose a printing process when a label end or ribbon end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears. Use[...]

  • Page 40

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-27 2.9.2 Dump Mode Setting While “<4>DUMP MODE” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Dump Mode. In the Dump Mode, data in the receive buffer are printed. Data are expressed in hexadecimal values. This operation allows [...]

  • Page 41

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-28 2.9.2 Dump Mode Setting (Cont.) The data in the receive buffer is printed as follows: Receive Buffer Size Interface Buffer size RS-232C 1MB (65536 lines) Centronics 1MB (65536 lines) Network Interface 1MB (65536 lines) BASIC 1 8KB (512 lines) BASIC 2 8KB (512 line[...]

  • Page 42

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-29 2.9.3 BASIC Expansion Mode While “<5>EXPAND MDOE” is displaye d on the LCD Message Display , press the [PAUSE] key to enter the BASIC Expansion Mode. In the BASIC Expansion Mode, it is possible to execute the BASIC expansion mode program unde r the follo[...]

  • Page 43

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-30 2.9.4 Automatic Calibration While “<6>AUTO CALIB” is displayed on the LC D Message Display, press the [PAUSE] key to enter the Automatic Calibration Mode. In the Automatic Calibration Mode, whether to activate the automatic calibration at a power on time[...]

  • Page 44

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-31 2.9.5 LAN Setting While “<7>LAN” is displayed on the LCD Message Display, press the [PAUSE] key to enter the LAN Setting Mode. In the LAN Setting Mode, whether to enable the LAN communication and SNMP or not is selectable. When “<7>LAN” appears[...]

  • Page 45

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-32 2.9.6 Real Time Clock Setting While “<8>RTC SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Real Time Clock Setting Mode. The Real Time Clock Setting Mode contains the following sub menus. Each time the [PAUSE] key is pre[...]

  • Page 46

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-33 2.9.6 Real Time Clock Setting (Cont.) (3) Low Battery Check Setting This parameter is to choose whethe r to activate the low battery check function or not. Press the [PAUSE] key to set. After selecting the low battery check, press the [PAUSE] key. (4) RTC Data Ren[...]

  • Page 47

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-34 2.9.7 IP Address Setting (TCP/IP) When the printer is connected to a PC through TCP/IP by using a LAN cable, it is necessary to set an IP address in the Sy stem Mode for system administrators. The System Mode for system administrators consists of the following men[...]

  • Page 48

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-35 2.9.7 IP Address Setting (TCP/IP) (Cont.) In this section, how to set the IP address is described. First, you need to access the System Mode for system administrators. 1. While holding down the [FEED] and [PAUSE] keys, t urn on th e printer. 2. When “<1>D [...]

  • Page 49

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-36 2.9.7 IP Address Setting (TCP/IP) (Cont.) (1) Printer IP Address This parameter is to set an IP address. (2) Gatew ay IP Address This parameter is to set a Gateway IP address. PRINTER IP ADRES 192 . 168 . 010 . 020 192 . 168 . 010 . 020 192 . 168 . 010 . 020 192 .[...]

  • Page 50

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-37 2.9.7 IP Address Setting (TCP/IP) (Cont.) (3) Subnet Mask This parameter is to set a Subnet Mask. (4) Socket Port This parameter is to enable a socket port and set a socket number. SUBNET MASK 255 . 255 . 255 . 000 255 . 255 . 255 . 000 255 . 255 . 255 . 000 255 .[...]

  • Page 51

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-38 2.9.7 IP Address Setting (TCP/IP) (Cont.) (5) DHCP This parameter is to enable DHCP. (6) DHCP Client ID This parameter is to set a DHCP client ID. NOTE: P ressing the [PAUSE] key while “DHCP ON” is displayed allows y ou to set a DHCP client ID. DHCP ON DHCP CL[...]

  • Page 52

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.9 Setting an Operating Environment E2-39 2.9.7 IP Address Setting (TCP/IP) (Cont.) (7) DHCP Host Name This parameter is to set a DHCP host name. ASCII code and Hex. code correspondence table Upper 4 bits Lower 4 bits 2 3 4 5 6 7 0 SP 0 @ P ` p 1 ! 1 A Q a q 2 “ 2 B R b r 3 # 3 C S c s 4 $ 4 D T d t 5 %[...]

  • Page 53

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-40 2.10 Installing the Printer Drivers 2.10.1. Introduction This manual describes how to install the TOSHIBA printe r driver for the TOSHIBA bar code printer on your Windows host computer; install and delete the printer dr iver, the procedure for adding the LAN port, [...]

  • Page 54

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-41 2.10.3. Installing the Printer Driver The installation procedure differs depending on the interf ace connected to the printer and the operation system you are using. Please install the printer driver by performing the appropriate procedure. If the previous version [...]

  • Page 55

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-42 (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button. (3) Select “Local printer”, then click on the [Next] butt[...]

  • Page 56

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-43 (6) The screen to select the existing installed printer driver or use the new one, is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed. (7) Select th[...]

  • Page 57

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-44 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (3) Double-click on the “Add Printer” icon. Th[...]

  • Page 58

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-45 (9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed. (10) Change the printer name if necessary, and select w[...]

  • Page 59

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-46 (2) USB INTERFACE Installation starts by the operating system’s plug-and-play function. (1) Turn the printer ON, then connect it to y our host computer with the USB cable. The “New Hardware Found” dialog box is di splayed, and “USB Device” is detected. (2[...]

  • Page 60

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-47 (3) Select “Search for the best driver for y our device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Brow se] button. Specify “ driver ” folder, then click on the [Next] button. (4) Check to see that the “USB Printing S[...]

  • Page 61

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-48 (5) When the screen which indicates the USB Prin ting Support driver has been installed, is displayed, click on the [Finish] button. (6) After a while, “ TEC B-SA4T ” is detected as a new hardware. (7) The “Add New Hardware Wizard” dialog box is display ed.[...]

  • Page 62

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-49 (8) Select “Search for the best driver for y our device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Brow se] button. Specify “ driver ” folder, then click on the [Next] button. (9) Check to see that the “ TEC B-SA4T ?[...]

  • Page 63

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-50 (10) Change the printer name if necessary, and select whether or not you use the printer as the default printer (“Yes” or “No”). Click on the [Finish] button. (11) When the screen, which indicates TEC B-SA4T h as been installed, is displayed, click on the [[...]

  • Page 64

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-51 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Turn the printer ON, then connect it to your host computer with the USB cable. (3) “USB Device” is automatically detected, and “U SB Printi[...]

  • Page 65

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-52 (6) Select “Install from a list or specific location (Advanced)”, then click on the [Next] button. (7) Select “Search for the best driver in these locations”. Mark the “Include this location in the search” checkbox, then click on the [Browse] button. Sp[...]

  • Page 66

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-53 (8) When the dialog box below is display ed, click on the [Continue Anyway] button. (9) When the “Completing the Found New Hardware Wizard” screen is displayed, click on the [Finish] button. (10) When installation is completed, the new printer icon is added in [...]

  • Page 67

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-54 2.10.4. Uninstalling the Printer Driver (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Right-click on the printer driver icon to be delete d, then select “Delete”. The confirmation message is displayed. (3[...]

  • Page 68

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-55 2.10.5 Adding/Deleting a LAN Port To use the LAN interface, first, you ha ve to make the following settings in “ <7> IP ADDRESS ” in the system mode of the printer. (Refer to TOSHIBA TEC support representative.) • Set the printer IP address (“ PRINTER[...]

  • Page 69

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-56 (1) Right-click on the printer icon. Select “Prope rties” to open the printer “Properties” dialog box. (2) Select the “Ports” tab, and click on the [Add Port…] button. The “Printer Ports” dialog box is displayed. (3) Select “Seagull Scientific T[...]

  • Page 70

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-57 2.10.6 Cautions (1) Printer Driver Upgrades • To upgrade the printer driver to this version, uninsta ll the previous version of the printer driver, before installing this printer driver. • Be sure to restart y our host computer, after you upgrade the printer dr[...]

  • Page 71

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.10 Installing the Printer Drivers E2-58 2.10.7 Using the Printer Driver For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen. 1) Open the Properties screen of the Printer Driver. 2) Clicking on the About tab causes the following screen to appear. Click on the [He[...]

  • Page 72

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.11 Print Test E2-59 2.11 Print Test After your operating environment has been set, perform a print test. 1. Perform a print test by using the Printer Driver or an Issue Command. The printer driver’s Properties screen allows you to set the communication conditions, media size, and other printing conditi[...]

  • Page 73

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.11 Print Test E2-60 2.11 Print Test (Cont.) It is necessary to set the issue mode , cut position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition. For details of the TPCL, refer to the B-852 Series External Equipment Interface Specification st[...]

  • Page 74

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.12 Position and Print Tone Fine Adjustment E2-61 2.12 Position and Print Tone Fine Adjustment This section describes how to fine adju st a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque. When a fine adjustment is required, such as print start position, [...]

  • Page 75

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.12 Position and Print Tone Fine Adjustment E2-62 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Print Start Position Fine Adjustment [RESTART] [FEED] FEED ADJ.+50.0mm FEED ADJ.+49.9mm FEED ADJ.+0.0mm FEED ADJ.-49.9mm FEED ADJ.-50.0mm F[...]

  • Page 76

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.12 Position and Print Tone Fine Adjustment E2-63 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Cut Position Fine Adjustment CUT ADJ. +10.0mm [RESTART] [FEED] CUT ADJ.+50.0mm CUT ADJ.+49.9mm CUT ADJ.+0.0mm CUT ADJ.-49.9mm CUT ADJ.-50.0[...]

  • Page 77

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.12 Position and Print Tone Fine Adjustment E2-64 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Reverse Feed Amount Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEED] key. P ressing the [FEED] key one time c[...]

  • Page 78

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.12 Position and Print Tone Fine Adjustment E2-65 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. X Coordinate Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEED] key. P ressing the [FEED] key one time causes a[...]

  • Page 79

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.12 Position and Print Tone Fine Adjustment E2-66 2.12 Position and Print Tone Fine Adjustment (Cont.) Thermal Transfer Print After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key. Thermal Direct Print After selecting a fine adjustment value or to skip this menu, press the [P[...]

  • Page 80

    2. PRINTER SETUP ENGLISH VERSION EO1-33055 2.12 Position and Print Tone Fine Adjustment E2-67 2.12 Position and Print Tone Fine Adjustment (Cont.) When the ribbon is slack or wrinkled a nd printing is affected, fine adjust the ribbon motor torque by using the following procedure. Take-up Motor (RBN ADJ <FW>) After selecting a fine adjustment [...]

  • Page 81

    2.PRINTER SETUP ENGLISH VERSION EO1-33055 2.13 Threshold Setting E2-68 2.13 Threshold Setting To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark. When the media is pre-printed, the darker (or more dense) inks can[...]

  • Page 82

    2.PRINTER SETUP ENGLISH VERSION EO1-33055 2.13 Threshold Setting E2-69 2.13 Threshold Setting (Cont.) If a paper jam error still occurs even after an automatic threshold settin g has been performed, manually set the threshold voltage. To make a threshold value manually set in this section effective, select the Transmissive Sensor (when us ing manua[...]

  • Page 83

    2.PRINTER SETUP ENGLISH VERSION EO1-33055 2.13 Threshold Setting E2-70 2.13 Threshold Setting (Cont.)  When using the Black Mark Sensor (1) While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key until the message appears. The display ed value is a real-time voltage being detected by the Black Mark Sensor. (2) Measure a voltage at a[...]

  • Page 84

    2.PRINTER SETUP ENGLISH VERSION EO1-33055 2.13 Threshold Setting E2-71 2.13 Threshold Setting (Cont.)  Storing a “No Media Level” Voltage The following is how to set a “No medi a level” voltage that is used to detect a paper end. If a “NO PAPER” is displayed even if the media has not run out yet, this voltage needs to be set again. ([...]

  • Page 85

    2.PRINTER SETUP ENGLISH VERSION EO1-33055 2.13 Threshold Setting E2-72 2.13 Threshold Setting (Cont.) (3) Press the [PAUSE] key until the target sensor type is display ed. (4) Set a threshold voltage (calculate d in Sensor Adjustm ent Menu) by using the [FEED] or [RESTART] key, as shown below. Threshold voltage = Midpoint betw een voltage at a prin[...]

  • Page 86

    3. ON LINE MODE ENGLISH VERSION EO1-33055 3.1 Operation Panel E3- 1 3. ON LINE MODE 3.1 Operation Panel This chapter describes usage and purpose of the keys on the Operation Panel in On Line Mode. When the printer is in On Line Mode and connected to a host computer, normal operation of printing im ages on labels or tags can be accomplished. • The[...]

  • Page 87

    3. ON LINE MODE ENGLISH VERSION EO1-33055 3.2 Operation E3- 2 3.2 Operation 3.3 Reset When the printer is turned on, the “ ON LINE ” message appears on the LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing. 2. If any error occurs during printing, an error message appears. T[...]

  • Page 88

    4. MAINTENANCE ENGLISH VERSION EO1-33055 4.1 Cleaning E4- 1 4. MAINTENANCE 4.1 Cleaning 4.1.1 Print Head/Platen/ Sensors This chapter describes how to perform normal m aintenance. To maintain the printer perform ance and quality print, please clean the printer regularly, or whenever media or ribbon is replaced. The following sections describe perio[...]

  • Page 89

    4. MAINTENANCE ENGLISH VERSION EO1-33055 4.1 Cleaning E4- 2 4.1.2 Covers and Panels 4.1.3 Optional Cutter Module Wipe the Cover and Front Panel with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with water. 1. Remove the Plastic Head Screw and to detach the Cutter Cover. 2. Remove the jammed paper and trash, if any. 3. Clean [...]

  • Page 90

    5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33055 5.1 Error Messages E5- 1 5. TROUBLESHOOTING This chapter lists the error messages a nd possible problems and their solutions. 5.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The print head block is opened in Online Mode. Close the print head block. Then press the [RESTART] key. HEA[...]

  • Page 91

    5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33055 5.1 Error Messages E5- 2 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions 1. The media has run out. 1. Load new media. Then press the [RESTART] key. ⇒ Section 2.4 2. The media is not loaded properly. 2. Load the media properly. Then press the [RESTART] key. ⇒ Section 2.4 NO PAPER *[...]

  • Page 92

    5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33055 5.2 Possible Problems E5- 3 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions SYNTAX ERROR While the printer is in the Download mode for upgrading the firmware, it receives an improper comm and, for example, an Issue Comm and. Turn the printer off, and then on again. LOW BATTERY The vol[...]

  • Page 93

    5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33055 5.2 Possible Problems E5- 4 5.2 Possible Problems (Cont.) Possible Problems Causes Solutions 1. The media is not loaded properly. 1. Load the media properly. ⇒ Section 2.4 . 2. The ribbon is not loaded properly . 2. Load the ribbon properly. ⇒ Section 2.6 3. A print head is not installed properly. 3[...]

  • Page 94

    5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33055 5.3 Removing Jammed Media E5- 5 5.3 Removing Jammed Media This section describes in detail how to remove jamm ed media from the printer. Remove the jamm ed media from under the Upper Sensor Ass’y as follows: 1. Open the Top Cover. 2. Push the Head Block Release Lever to release and raise the Print Hea[...]

  • Page 95

    6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33055 6. PRINTER SPECIFICATIONS E6- 1 6. PRINTER SPECIFICATIONS This section describes the printer specifications. Model Item B-852-TS22-QQ-R B-852-TS22-QP-R Dimension (W × D × H) 385 mm × 181 mm * × 243 mm (15.2” × 7.1”* × 9.6”) *: Depth is 16.8” (427 mm) when the supply holder is install[...]

  • Page 96

    6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33055 6. PRINTER SPECIFICATIONS E6- 2 Model Item B-852-TS22-QQ-R B-852-TS22-QP-R Available bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI, ITF, NW-7, CODE39, CODE93, [...]

  • Page 97

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055 7.1 Media E7- 1 7. SUPPLY SPECIFICATIONS 7.1 Media Please make sure that the media that will be used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC approved medi a, please con[...]

  • Page 98

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055 7.1 Media E7- 2 7.1.1 Media Type (Cont.) 7.1.2 Detection Area of the Transmissive Sensor The transmissive sensor is movable from the center to the left edge of media. The transmissive sensor detects a gap between labels, as illustrated below. 7.1.3 Detection Area of the Reflective Sensor The reflec[...]

  • Page 99

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055 7.1 Media E7- 3 7.1.4 Effective Print Area The figure below illustrates the relation between th e head effective print width and media width. The figure below shows the effective print area on the media. 12.6mm 242 mm (Max. media width) 216.8 mm ± 0.2 (Head Effective Print Range) Out of print rang[...]

  • Page 100

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055 7.2 Ribbon E7- 4 7.2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approve d ribbon, please contact a sales representative. Type Spool type Width 1[...]

  • Page 101

    7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33055 7.3 Recommended Media and Ribbon Types E7- 5 7.3 Recommended Media and Ribbon Types (Cont.) Ribbon type Description Vellum wax ribbon This ribbon is mainly used fo r vellum paper and labels. It has a very high ink density to cope with uneven printing surface Standard wax ribbon Good match for coate[...]

  • Page 102

    APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33055 APPENDIX 1 MESSAGES AND LEDS EA1- 1 APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel. Symbols in the message 1:  : The LED is illuminated. ~ : The LED is flashing. z : The LED is unlit. 2: ****: the number of unprinted media. Up to 9999 (in [...]

  • Page 103

    APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33055 APPENDIX 1 MESSAGES AND LEDS EA1- 2 LED Indication No. LCD Message POWER ONLINE ERROR Printer Status Restoration b y RESTART key Yes/No Acceptance of Status Request Reset Comm and Yes/No 19 SYSTEM ERROR  z  When the following abnormal operations are performed, a system error occurs: (a) C[...]

  • Page 104

    APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33055 APPENDIX 1 MESSAGES AND LEDS EA1- 3 N OTES: • If a command error is found in the command received, 16 by tes of the command error, starting from the command code, will be displayed. (However, [L F] and [NUL] will not be displayed.) Example 1 [ESC] T20 E 30 [LF] [NUL] Comm and error The follow[...]

  • Page 105

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33055 APPENDIX 2 INTERFACE EA2- 1 APPENDIX 2 INTERFACE  Parallel interface (Centronics) Mode: Conforming to IEEE1284 Compatible mode (SPP mode), Nibble m ode Data input method: 8 bit parallel Control signal: Data input code: ASCII code European 8 bit code Graphic 8 bit code JIS8 code Shift JIS Kanji code [...]

  • Page 106

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33055 APPENDIX 2 INTERFACE EA2- 2 Connector: Signal PIN No. SPP Mode Nibble Mode 1 nStrobe HostClk 2 Data 1 Data 1 3 Data 2 Data 2 4 Data 3 Data 3 5 Data 4 Data 4 6 Data 5 Data 5 7 Data 6 Data 6 8 Data 7 Data 7 9 Data 8 Data 8 10 nAck PtrClk 11 Busy Pt rBusy 12 PError AckDataReq 13 Select Xflag 14 nAutoFd Ho[...]

  • Page 107

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33055 APPENDIX 2 INTERFACE EA2- 3  USB interface Standard: Conforming to V2.0 Full speed Transfer type: Control transfer, Bulk transfer Transfer rate: Full speed (12M bps) Class: Printer class Control mode: Status with the receive buffer free space information Number of ports: 1 Power source: Self power C[...]

  • Page 108

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33055 APPENDIX 2 INTERFACE EA2- 4  Serial interface (Option: B-SA704-RS-QM-R) Type: RS-232C Communication m ode: Full duplex Transmission speed: 2400 bps, 4800 bps , 9600 bps, 19200 bps, 38400 bps, 115200 bps Synchronization: Start-stop synchronization Start bit: 1 bit Stop bit 1 bit, 2 bit Data length: 7[...]

  • Page 109

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33055 APPENDIX 2 INTERFACE EA2- 5  Wireless LAN (Option: B-SA704-WLAN-QM-R) Standard: Conforming to IEEE 802.11a, IEEE802.11b, and IEEE802.11g Protocol: IP (RFC791), ICMP (RFC792) , UDP (RFC768), TCP (RFC793,896), ARP (RFC826), HTTPD (RFC1866), TELNET, FTPD (RFC959), DHCP (RFC2131), SNMP Security protocol[...]

  • Page 110

    APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33055 APPENDIX 2 INTERFACE EA2- 6  Expansion I/O Interface (Option: B-SA704-IO-QM-R) Input Signal IN0 to IN5 Output Signal OUT0 to OUT6 Connector FCN-781P024-G/P or equivalent (External Device Side) Connector FCN-685J0024 or equivalent (Printer Side) Input Circuit Output Circuit Operating environment Temp[...]

  • Page 111

    APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33055 APPENDIX 3 PRINT SAMPLES EA3- 1 APPENDIX 3 PRINT SAMPLES  Font[...]

  • Page 112

    APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33055 APPENDIX 3 PRINT SAMPLES EA3- 2 APPENDIX 3 PRINT SAMPLES (Cont.)  Bar codes 0: JAN8, EAN8 1: MSI 2: Interleaved 2 of 5 3: CODE39 (Standard) 4: NW7 5: JAN13, EAN13 6: UPC-E 7: EAN13+2 digits 8: EAN13+5 digits A:CODE128 B: CODE39 (Full ASCII) C: CODE93 G: UPC-E+2 digits H: UPC-E+5 digits I: EAN8+2[...]

  • Page 113

    APPENDIX 3 PRINT SAMPLES ENGLISH VERSION EO1-33055 APPENDIX 3 PRINT SAMPLES EA3- 3 APPENDIX 3 PRINT SAMPLES (Cont.) K: UPC-A L: UPC-A+2 digits M: UPC-A+5 digits N: UCC/EAN128 O: Industrial 2 of 5 P: PDF417 Q: Data Matrix R: Customer bar code S: Customer bar code of high priority T: QR code U: POSTNET V: RM4SCC W: KIX Code X: Micro PDF417 Z: MaxiCod[...]

  • Page 114

    APPENDIX 4 GLOSSARIES ENGLISH VERSION EO1-33055 APPENDIX 4 GLOSSARIES EA4-1 APPENDIX 4 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. R[...]

  • Page 115

    APPENDIX 4 GLOSSARIES ENGLISH VERSION EO1-33055 APPENDIX 4 GLOSSARIES EA4-2 Print speed The speed at which printing occurs. This speed is expressed in units of ips (inches per second). Reflective sensor See Black mark sensor. Resolution The degree of detail to which an image can be duplicated. The minim um unit of divided image is called a pixel. A[...]

  • Page 116

    INDEX ENGLISH VERSION EO1-33055 INDEX INDEX B Backing paper 7-1 Bar code 6-2, A3-2, A4-1 Batch mode 7-1, A4-1 Black mark 2-10, 7-1, 7-2, A4-1 Black mark length 7-1 Black mark sensor 1-4, 2-10, 2-68, 2-72, 4-1, A4-1 C Centronics 1-3, 2-23, A2-1 Cut mode 6-1, 7-1, A4-1 Cut position fine adjustment 2-63 Cutter module 1-1, 1-5, 2-60, 4-2, 6-2, A4-1 D D[...]

  • Page 117

    INDEX ENGLISH VERSION EO1-33055 INDEX S Sensor adjust gear 2-10 Serial interface 1-3, A2-4 Serial interface board 1-1, 1-5, 6-2 Socket port 2-37 Subnet mask 2-37 Supply Holder Frame 1-2, 1-3, 2-3, 2-7 Supply Holder Locking Knob 2-5, 2-6 Supply Holder Unit 1-2, 1-3, 2-5, 2-7 T Tag 2-9, 2-10, 7-1, A4-2 Thermal direct 2-66, 6-1, A4-2 Thermal transfer [...]

  • Page 118

    M EO1-33055 D[...]