Toshiba DKT2004-CT manual

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Table of contents for the manual

  • Page 1

    Telecommunication Systems Division September 2000 Digital Business Telephone Systems DKT2004-CT Cordless Digital Telephone User Guide[...]

  • Page 2

    Publication Information T oshib a America In formati on Syst ems, Inc., T eleco mmunicati on Systems Division , reserves the ri ght, without pri or notice, to rev ise this informa tion publica tion for any reas on, includi ng, bu t not limited t o, utiliza tion of new advanc es in the s tate o f tech nical arts or to simply change the design of thi[...]

  • Page 3

    Strata DKT2004-C T Cordless Digita l T elephone 9 /00 i Contents Introduction Organizati on ............................... ........................... .................. .................. .................. ... ......v How to Use this Manua l ............ .................. .................. .................. ........................... .......[...]

  • Page 4

    Contents Chapte r 3 – Con figurat ion ii Strata DKT2004-CT Cordless Digita l T elephone 9/00 Chapter 3 – Configuration Entering Progr am Mode ............................... ........................... ...........................................16 Chapter 4 – The Handset Handset Contr ols .......................................... ...........[...]

  • Page 5

    Contents Chapter 5 – Feat ures Strata DKT2004-C T Cordless Digita l T elephone 9 /00 iii Automatic Busy Redi al (ABR) ............................. .................. ........................... ................ 43 Automatic Callback ............................ .................. ........................... .................. ................44 [...]

  • Page 6

    Contents Chapte r 5 – Featu res iv Strata DKT2004-CT Cordless Digita l T elephone 9/00 Busy Override ......................... ........................... .................. .................. .........................7 0 DND Override ................................. ............................................. .................................[...]

  • Page 7

    Strata DKT2004-C T Cordless Digita l T elephone 9 /00 v Introduction This gui de desc ribes the feat ures and op erati on of the T oshib a DKT2004-CT 900 MHz Cordles s Digita l T elephone with S trata DK Busine ss T elephone Syste ms. T o get the mo st from yo ur cordle ss digital t elephone, p lease read thi s guide t horoug hly . The S trata DK s[...]

  • Page 8

    Introduction How to U se this Manual vi Strata DKT2004-CT Cordless Digita l T elephone 9/00 ♦ Chapter 3 – Co nfigurati on cover s the conf igura tion opti ons fo r optimi zing the perfor mance of your cordl ess pho ne. ♦ Chapter 4 – U sing the Handset cove rs the various c ontrols a nd features re lated to opera ting your cordl ess phone. ?[...]

  • Page 9

    Introduction Conv entions Strata DKT2004-C T Cordless Digita l T elephone 9 /00 vii Conventions Conventions Des cription Note Elaborat es spec ific it ems or r eference s other inform ation. W ith in some table s, general notes apply to t he entir e table a nd numbere d notes appl y to s pecific i tems. Important! Calls attenti on to i mportan t in[...]

  • Page 10

    Introduction Importan t Safety Ins tructions viii Strat a DKT2004-CT Cordless Digital T elephone 9/00 Important Safety Instructions ➤ Read and un derstand a l l inst ructions . ➤ Follow al l warni ngs and in struc tions marke d on the product. ➤ Unplug thi s prod uct from t he wall out let befo re cleaning. Do not use li quid cleaner s or aer[...]

  • Page 11

    Introduction Importan t Safety In struction s Strata DKT2004-C T Cordless Digita l T elephone 9 /00 ix ➤ Unplug thi s prod uct from the wall outlet a nd refer servic ing to qualifi ed ser vice personne l under the fol lowing c onditions : ♦ When the powe r supply c ord is damaged or f rayed. ♦ If liq uid has been spil led i nto the product. ?[...]

  • Page 12

    Introduction Related Documents x Strata DKT2004-CT Cordless Digita l T elephone 9/00 in accor dance wi th th e instruc tions and limit ation s specifi ed in the in structi on manual pr ovided f or this product . ➤ Observe pr oper p olarity orientation be tween the b attery pack and b atter y char ger . Related Documents Note Some document s liste[...]

  • Page 13

    Strata DKT2004-C T Cordless Digita l T elephone 9 /00 1 The Grand T our 1 Y ou r cord less di gital t elepho ne is des igned a nd enginee red t o work with your T osh iba digita l teleph one syst em and provi de you wi th reli ability , lo ng life, a nd outstan ding perfor mance. The cordless digital tele phone is compa tible wi th all S trata DK s[...]

  • Page 14

    The Grand T our Applica tions 2 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ♦ Handset v olume adjustment ( t hree le vels) ♦ T wo ring lev els and a v ibration mode ♦ &QI7 U Q button ♦ 0VJ button with Mess age W aiti ng LED ♦ +ROG button ♦ T wenty-spee d dial memory (stor ed in the tele phone separ ate from 40 individual [...]

  • Page 15

    The Grand T our Benefits Strata DKT2004-C T Cordless Digita l T elephone 9 /00 3 Benefits Y ou r cord less digi tal telephone uses ad vanced tec hnology and pro vides im portant featur es that plac e it far above the competiti on in functi onali ty and value. Y ou benefit from much gr eater pe rforman ce than ot her cordl ess te lephones c urrently[...]

  • Page 16

    The Grand T our Cord les s Di git al T ele pho ne S tan dard Par ts 4 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ♦ Sound q uality i s better on your cordless digital tele phone than n on-spread spectr um 900 MHz digital cordl ess phone s. Sound qualit y on c onventiona l ana log cord less tel ephones is s o poor b y compar ison t hat the[...]

  • Page 17

    The Grand T our Base Unit Con trols and Function s Strata DKT2004-C T Cordless Digita l T elephone 9 /00 5 Base Unit Controls and Functions 1398 Base Unit Antenna CHARGE LED B A TT CHARGE LED PO WER ON LED DESK Button/LED CORDLESS Button/LED A C Adapter Line In Line Out[...]

  • Page 18

    The Grand T our Features 6 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Features ♦ Super Long Range 900 MHz Spread Sp ectrum ♦ 2-line , 10-digit LCD Display ♦ Head set Jack ♦ Ringer V olume Control ♦ Handset V olume Control ♦ Messag e W aiting LE D ♦ Single button access t o Confe rence, Hol d, Message W aiting, and T ransfer f[...]

  • Page 19

    Strata DKT2004-C T Cordless Digita l T elephone 9 /00 7 Installation 2 Important! Y our telephone syste m must be pr ogrammed for Auto Pr efer ence for your 7$ / . button t o work. If ther e is a shar ed dig ital te lephone , you r eceive int ernal system dia l tone aut omatica lly aft er pickin g up the handset o f your des kset. For e xample, in [...]

  • Page 20

    Installation Conne ct T elepho ne Cords 8 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Step 2: Connect T ele phone Cords Y our cordless d i gital telep hone can be u sed as a stand-a lone tele phone or in conjunct ion with y our des kset. There are two telephone lin e jacks on the back of the bas e unit of your cord less digital telep hone :[...]

  • Page 21

    Installation Connect an d Apply Power to Bas e Unit Strata DKT2004-C T Cordless Digita l T elephone 9 /00 9 1. Plug the AC adapte r cord int o the AC adapte r input j ack on t he base uni t. CAUTION! Use o nly th e A C ad apter sup plie d wi th yo ur co rdl ess digit al te lep hon e. 2. Plug the AC adapter i nto a s tandard 120 V AC wall outlet. 3.[...]

  • Page 22

    Installation Attach Bel t Clip to Han dset (opti onal) 10 Strata DKT2004-CT Cordless Digita l T elephone 9/00 6. Before us ing you r cordles s digita l tel ephone, be sure to raise the a ntenna to t he ver tical po siti on. Step 4: Attach Belt Cl ip to Hand set (optional) ➤ T o atta ch t he be lt cli p to th e handset 1. Snap the t abs of th e be[...]

  • Page 23

    Installation Install Ha ndset Batte ry Pack Strata DKT2004-C T Cordless Digita l T elephone 9 /00 11 Step 5: Insta ll Hand set Ba ttery Pa ck 1. Place a c har ged battery pack onto th e hand set so tha t it sl ides e asi ly al ong th e ridge s. If your battery is not charged , see “ Removing and Cha rgin g Y our Battery Pack ” on Pa ge 12 . 2. [...]

  • Page 24

    Installation Removin g and Charging Y our Battery Pac k 12 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Removing and Chargi ng Y our Battery Pack Important! Befor e using your new cor dless digit al telep hone, the battery must be char ged conti nuously for six t o eigh t hours. ➤ T o r emove the handset ’ s battery p ack 1. Press i n on[...]

  • Page 25

    Installation Removing and Ch arging Y our Battery Pac k Strata DKT2004-C T Cordless Digita l T elephone 9 /00 13 Charging Extra Battery P acks The base u nit of your cordl ess digita l te lephone i s equippe d with a batter y char ger for char ging an extra b atter y pack. This compar tment ha s a la tch th at keeps the bat tery p ack in pla ce dur[...]

  • Page 26

    Installation Tips on E xtending Batte ry Pack Life 14 Strata DKT2004-CT Cordless Digita l T elephone 9/00 T ips on Extending Battery Pack Li fe Battery Memory Effect All rec harge able n ickel cad mium batt eries ca n develop a “memory” ( reduced c harg e capacit y) caused by repeated char ge and dischar ge cycles. Ba tteries that hav e develop[...]

  • Page 27

    Strata DKT2004-C T Cordless Digita l T elephone 9 /00 15 Configuration 3 Y ou can configur e thre e items in your co rdless di gita l teleph one tha t af fect the way it works the S trata DK bus iness telephone syste m. These a re: The a bove thre e sett ing s de fault t o th e ON s tate . Y our cordless d igital telep hone can oper ate in e ither [...]

  • Page 28

    Configuration Entering P rogram Mode 16 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Entering Program Mode ➤ T o ent er the pr ogram mode 1. Remove the h andset fr om the base unit. 2. Press an d hold * and  at the sa me tim e. 3. While holding * and  , press 7$ / . . 4. R ele ase al l thr ee k eys. 1178 1178b[...]

  • Page 29

    Configuration Entering Pro gram Mode Strata DKT2004-C T Cordless Digita l T elephone 9 /00 17 5. Press t he 59 2/ button on the upp er right side o f the cor dless handset unt il you toggl e to the DA T A ST ORE settin gs screen. 6. Press  to togg le the setti ngs for ea ch program step o r sto re ( sav e) the settin g w hen i n DA T A STORE [...]

  • Page 30

    Configuration Entering P rogram Mode 18 Strata DKT2004-CT Cordless Digita l T elephone 9/00[...]

  • Page 31

    Strata DKT2004-C T Cordless Digita l T elephone 9 /00 19 The Handset 4 Handset Controls Handset V olume Level ➤ Press t he 59 2 / button on the side o f the handset while o n a call t o select a loud or soft volume level. R/VOL MUTE 1161[...]

  • Page 32

    The Handset Handset C ontrols 20 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Ringer V olume Level ➤ While the tele phone is i dle, pr ess the 59 2/ button on t he side of the handset to select ring vol ume. When the hands et is returne d to the base, the ring vol ume auto matica lly switc hes to RING HIGH. Note When the display is set [...]

  • Page 33

    The Handset Usin g th e Hand set Strata DKT2004-C T Cordless Digita l T elephone 9 /00 21 Using the Handse t ➤ Pick up t he hands et and press 7$ / . . Y o u may see: When th e cordl ess digit al telep hone communicat es betw een the base uni t and the handset , the scree n go es to s tan dby , a nd the tele phon e is ready to use . When talkin g[...]

  • Page 34

    The Handset Chargi ng the Handse t 22 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Charging the Handse t For mor e info rmatio n see Page 12 . ➤ T o cha rge your hands et ➤ Place the ha ndset on the base unit ei ther f ace d own or face up , with or wit hout t he belt cl ip at tached. (Th e batt ery pack i n the h andset aut omatical ly [...]

  • Page 35

    The Handset Switchi ng a Ca ll to Y our Cordless D igital T e lephone Strata DKT2004-C T Cordless Digita l T elephone 9 /00 23 Switching a Call to Y our Cord less Digital T ele phon e Y ou can s wit ch a call from the d esks et to the cor dless dig ital tele pho ne or vice ver sa whet her idle o r tal kin g. Note T ransf erri ng w hil e id le or w [...]

  • Page 36

    The Handset Switch ing a Ca ll to t he Desk T elephon e 24 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Switching a Call to the Desk T elephone Note If the cord les s AC Adap ter i s un plug ged or if the Strat a DK syst em is turn ed of f, the mode automa ticall y changes t o the CORDLESS mode. 3. When you fi nish the c all, place t he hand[...]

  • Page 37

    The Handset Using Me mory Strata DKT2004-C T Cordless Digita l T elephone 9 /00 25 Using Memory ➤ T o st ore a number 1. Remove the h andset fr om the base unit. 2. Press 0HP'LDO . Y ou h ear a beep and see: 3. Enter th e number (up t o 16 digits ) you wan t to stor e. 1 TALK MSG HOLD Cnf Trn DIAL 4 7 F1 F2 F3 F4 2 5 8 0 3 6 9 # ABC DEF G[...]

  • Page 38

    The Handset Using Me mory 26 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Note After pr essi ng 0HP'LDO the second t ime, you h ave 20 seco nds to e nter the memory loca tion numb er you wish to use. Otherwise, an err or tone so unds and the u nit returns to standb y . ➤ T o er ase a stor ed number 4. Press 0HP'LDO . Y ou s[...]

  • Page 39

    The Handset Using Me mory Strata DKT2004-C T Cordless Digita l T elephone 9 /00 27 ➤ T o di al a stor ed number Chain Dialing On certa in occasi ons, af ter dial ing a n umber , you may be requ ested by the par ty or servic e you ar e callin g to enter a spec ial acce ss code, such as whe n perfo rming a banking tr ansact ion. The access code can[...]

  • Page 40

    The Handset Using Me mory 28 Strata DKT2004-CT Cordless Digita l T elephone 9/00 2. Make the ca ll by dialing d irectly or from on e of the s tored numbers i n memory . 3. When prompte d by the cal led party , pres s 0HP'LDO (a s shown) an d the memory numbe r of the a ccess code at th e appropri ate time. Example: 1. Dial the numbe r for y[...]

  • Page 41

    Strata DKT2004-C T Cordless Digita l T elephone 9 /00 29 Features 5 This chap ter gives you al l of t he cordle ss digital te lephone feature s in al phabetic al order be ginnin g on Page 40 . Y our cor dless digital telep hone provi des many of the same feat ures as a 2000-series cor ded digit al te lephone. I n addit ion to th e 0VJ +ROG , [...]

  • Page 42

    Feature s Before Y o u Begin 30 Strata DKT2004-CT Cordless Digita l T elephone 9/00 If you are not usi ng the progra mm able ) ~ ) button s, you can use th e alternate ste ps in thi s ch apter to in voke the feat ure s liste d be low . There may b y some feature oper atio n dif ference s on old er ver sion syst ems - comp ared to Strata DK4 2[...]

  • Page 43

    Feature s Quick Re ference Strata DKT2004-C T Cordless Digita l T elephone 9 /00 31 ➤ T o cha nge the sig naling met hod ➤ T o answer a call when you have V oice First sig naling ➤ T alk in th e direct ion of y our te lephone ...or ans wer th e ca ll no rma lly . ➤ T o ans wer a call whe n you have T one First signaling If you he ar succes [...]

  • Page 44

    Feature s Quick Re ference 32 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ➤ T o di rect dial an out side number ➤ T o use CO Line Access Co des to di al an outs ide number 1. Press 7$ / . The [DN] , L ine, or Pool ed Line Grp L ED lights. ...or pres s any ava ilable /LQH but ton. /LQH buttons can b e labeled &2/LQH (outside CO Li[...]

  • Page 45

    Feature s Quick Re ference Strata DKT2004-C T Cordless Digita l T elephone 9 /00 33 Making an Outside Call to an ISDN T runk Making an Internal Call Y ou can make calls to and receive calls from other station s in the S trata DK syst em. ➤ T o di al an in ternal cal l ➤ T o recal l a bus y st ati on ➤ Press  to set Automatic Call Back (ACB[...]

  • Page 46

    Feature s Quick Re ference 34 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Answering Calls ➤ T o ans wer a call o n a CO Line or [DN] ➤ T o ans wer a call o n Pooled Line Gr p ➤ T o answer a transferr ed call T ransf erring Calls Y ou can transfe r calls t o a idl e or busy st atio n, but you cann ot transfer ca lls t o a stati on that[...]

  • Page 47

    Feature s Quick Re ference Strata DKT2004-C T Cordless Digita l T elephone 9 /00 35 ➤ T o transfer a call (usin g Camp-on) 1. Press &QI7 U Q . The Line or [DN] LED flas hes at the con fere nce rate. Y ou he ar in terna l dia l to ne. 2. Dial the [DN] where the call is to b e tra nsf erred . The [DN] cou ld be the [DN] of a telephone, a [...]

  • Page 48

    Feature s Quick Re ference 36 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Conferencing Calls ➤ T o confer ence calls wit h station s only As many as f our stat ions can be confer enced on one [DN]. ➤ T o add a second Line ➤ T o add a station to a line call 1. Press &QI7 U Q . Y ou hear internal dial tone a nd the LED flashe s a[...]

  • Page 49

    Feature s Quick Re ference Strata DKT2004-C T Cordless Digita l T elephone 9 /00 37 Placing/Retrieving Calls on Hold Calls on hold may b e releas ed auto matica lly if t he held par ty han gs up and the network p rovide s a hold-r elease s ignal. See Page 38 for the Au toma tic Hold feat ure. ➤ T o hol d a call t hat appears o n a Line or [DN] bu[...]

  • Page 50

    Feature s Quick Re ference 38 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ➤ T o retriev e th e held call ➤ T o pl ace a call on Exclusive Hold Exclu sive Hold enables you to place a call on ho ld so that on ly you or some body using a Call Pi ckup co de at anot her stat ion can retrie ve it. ➤ T o r etrieve a call on Exclusiv e Hold U[...]

  • Page 51

    Feature s Quick Re ference Strata DKT2004-C T Cordless Digita l T elephone 9 /00 39 ➤ T o use Automatic Hol d ➤ T o swit ch b etwe en calls Calling the Attendant Cons ole There ar e thre e ways to ca ll t he Attendan t Consol e dependin g upon sy stem programmin g. Y ou can call any Att endant Consol e, a par ticular Attendant Console, or all A[...]

  • Page 52

    Feature s Account Code C alls 40 Strata DKT2004-CT Cordless Digita l T elephone 9/00 T one/Pulse Dialing W ith some older Central Office s, you may have to make calls using rota ry dial pulses on outsi de lines. T o access re mote equi pment (suc h as an answe ring machi ne) requir ing Dual- tone Mu lti-fr equenc y (DTMF) tones while on the se line[...]

  • Page 53

    Feature s Account Co de Calls Strata DKT2004-C T Cordless Digita l T elephone 9 /00 41 ➤ T o use a Forc ed Account Code Emergency Override o f Forced Account C odes Y ou can bypass Forced Acco unt Codes with th ree emer gency numbers inc luding 91 1. See your S ystem Administrato r for the se numbers. V oluntary Account Codes V olunt ary Acc ount[...]

  • Page 54

    Feature s Alarm Reset 42 Strata DKT2004-CT Cordless Digita l T elephone 9/00 V erifie d Account Codes If the system is s et fo r V erified Ac count Cod es, you must e nter spec ific codes wh en enteri ng Forced or V olunta ry Account Codes . V erified Acc ount Codes are establis hed in syst em programming or by de signated s tations . Alarm Rese t [...]

  • Page 55

    Feature s Automatic Bu sy Redial (ABR) Strata DKT2004-C T Cordless Digita l T elephone 9 /00 43 ➤ T o se nd an Alert Si gnal ➤ Press $O H U W6LJQDO . An alert tone sounds at th e designat ed stati on. Note The signa l sound s even if the al erted te lephone is busy ( on or of f hook) or in the DND mode. Automatic Busy Redial (ABR) After rea [...]

  • Page 56

    Feature s Automati c Callbac k 44 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ➤ T o can cel ABR ➤ Press $ XWR %XV5 HGLDO ...or p ress [DN ] +  . Automatic Callback After r eachin g a busy or Do Not Disturb stat ion, you can set Automatic Callba ck (ACB) to ha ve the syst em call you back whe n the c alled st ation bec om[...]

  • Page 57

    Feature s Automati c Callb ack Strata DKT2004-C T Cordless Digita l T elephone 9 /00 45 ➤ T o can cel Automa tic Callba ck (busy or DND s tations) ➤ Press a [DN] +  + 7$ / . . Line Queuing with Automa tic Callback Automatic Callback e nables a waitin g queue f or an avai lable line af ter att empting access t o a li ne group whe n all [...]

  • Page 58

    Feature s Auto Redia l 46 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ➤ T o can cel Line Queui ng ➤ Press a [DN] +  + 7$ / . . Auto Redial This fea t ure enab les you to aut omaticall y redial the las t number (outsi de or [DN]) called by pressing 5 HGLDO . The 5H G L D O fe ature butt on must b e programmed as one of the fo[...]

  • Page 59

    Feature s Call Forwa rd Strata DKT2004-C T Cordless Digita l T elephone 9 /00 47 T elephones can have many [DN] button s, but t he teleph one must be the des ignated owner of a [DN] befor e you ca n Call Forwar d to the [ DN]. Each tel ephone is usually the owner of at least one [DN] which i s call ed the Pri mary Dir ectory Numbe r [PDN]. Y ou r t[...]

  • Page 60

    Feature s Call F orward 48 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Call Forward-Busy Calls t o your tel ephone wh ile you ar e busy on ano t her cal l or in t he DND mode forward immediatel y if t his feat ure is set. Call s rin g as normal i f your telephon e is idle. ➤ T o se t Call Forwar d-Busy Call Forward-No Answer All cal ls to[...]

  • Page 61

    Feature s Call Forwa rd Strata DKT2004-C T Cordless Digita l T elephone 9 /00 49 Note Y ou r station c an be assi gned in system prog ramming to not Call Forwa rd-No Answer wh en receivi ng V oi ce First (handsfr ee) cal ls. Calle rs can act ivate Call Forward- No Answer by dialing 1 durin g their vo ice ann ouncement. ➤ T o set cal l Forw ar d-N[...]

  • Page 62

    Feature s Call F orward 50 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Note Y ou r station c a n be assi gned in system prog ramming not t o Call Forwa r d-No Answer wh en receivi ng V oi ce First (handsfr ee) cal ls. Calle rs can act ivate Call Forward- No Answer by dia ling  duri ng the voic e announ cement. ➤ T o se t Call Forwar d-[...]

  • Page 63

    Feature s Call Forwa rd Strata DKT2004-C T Cordless Digita l T elephone 9 /00 51 Call Forward-External This fea t ure enab les you to forw ard new inc oming ca lls di rected t o your [P DN] to a destina tion o utside of the s ystem. [PhDNs] ass igned t o your te lephone do not Call Forward t o exter nal dest inations . Inte rnal cal ls and tr ansfe[...]

  • Page 64

    Feature s Call Pa rk Orbits (Releas e 3 or lat er) 52 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ➤ T o can cel Call Fo rward-Externa l ➤ Repeat t he prev ious step . Call Forward-Fixed If you ac tivate this fea ture, all inte rnal and Pr ivate or DID CO Line cal ls to your [PDN] are forwarded i mmediat ely to a [ PDN] set in system pr [...]

  • Page 65

    Feature s Call P ark Orb its (Releas e 3 or later) Strata DKT2004-C T Cordless Digita l T elephone 9 /00 53 ➤ To p a r k a c a l l ➤ T o pi ck up or r etrieve a pa rked cal l Call Park and Page 1. Press 3DU N LQ 2 U EL W while on a n inte rnal or outs ide call . The Line or [DN] LED fla shes at t he consult ation -hold rat e unti l you e [...]

  • Page 66

    Feature s Call Pi ckup 54 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Call Pickup Y ou can pick up a c all that is ring ing anot her stat ion, a cal l pla ced on h old at anot her stati on and other types of calls . Directed Call Pickup Directe d Call Pic kup prov ides you wit h several ways t o pick up ca lls ring ing in , or calls held at[...]

  • Page 67

    Feature s Call Pickup Strata DKT2004-C T Cordless Digita l T elephone 9 /00 55 ➤ T o pi ck up a ringi ng CO Line in a te nant syste m Group Pickup St ations can be ass igned in s ystem progr amming to Pickup Groups . As many as 20 groups ca n be creat ed to enabl e you to eas ily picku p incoming (new or trans f erred) or intern al calls that are[...]

  • Page 68

    Feature s Call W aiting 56 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Calls to Other Groups Y ou can pick up ca lls di rected t o other pi ckup gr oups by fol lowing the steps on the left. ➤ T o pi ck up a call ringing another gr oup Call W a iting Y ou can place th e call on hold or end thi s call a nd answer t he next cal l. A warn ing[...]

  • Page 69

    Feature s Direct Station Sel ection Buttons (H otline) Strata DKT2004-C T Cordless Digita l T elephone 9 /00 57 Direct Station Selection Button s (Hotline) This opt ional feature e nable s you to connect di rect ly to anot her stat ion [PDN] by pressi ng a Dir ect S tation Se lecti on '66 butto n. The button ’ s LED show s status (idle/ b[...]

  • Page 70

    Feature s Door Lo ck 58 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ➤ T o act ivate/de activate DND Door Lock Y ou r telephone ma y have an 8QORFN'RRU button( s), which u nlocks a do or lock when press ed. Y ou may use th e followi ng to recor d the l ocations of each do or . 8Q OR FN 'R R U  _______________ ______ 8[...]

  • Page 71

    Feature s Door T elep hone Strata DKT2004-C T Cordless Digita l T elephone 9 /00 59 Door T elephone Door phones can be used to call dig ital and elect ronic te lephone s select ed in s ystem programmin g. Y ou can call a door tel ephone and mon i tor the area sur roundin g the door telep hone. ➤ T o answer a door te lephone call ➤ T o pi ck up [...]

  • Page 72

    Feature s ISDN Ou tgoing C alling 60 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ➤ T o call/ mo nit or a d oor te lep hone ISDN Outg oing Calling This fea t ure enab les you to make o utgoin g call us ing an I ntegrat ed Service s Digital Network ( ISDN) tr unk, pro vided tha t you ar e connect ed to a S trata DK42 4i or DK42 4 system wit[...]

  • Page 73

    Feature s LCD Name/Number Display Strata DKT2004-C T Cordless Digita l T elephone 9 /00 61 ➤ T o make a n outgoing ca ll to an I SDN trunk Subaddress Subaddres s digits may be requi red f or diali ng another department , or to send a cal l to equipment , such a s a print er . If you need to enter sub address di gits , follow th ese instru ctions:[...]

  • Page 74

    Feature s LCD Name/Num ber Displa y 62 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Name displ ay informat ion for n on-LCD telephones or voice mail /auto at tenda nt devices can be stored from stat ion 20 0. When name /number is reco rded for non-LCD telepho nes or ot her de vices, th eir name/number i s displa yed on LCD t elephones when c[...]

  • Page 75

    Feature s Messag ing Strata DKT2004-C T Cordless Digita l T elephone 9 /00 63 Messaging Calling Station Messagin g Y ou can set a message tha t appear s on the LCD of telep hones th at call your teleph one by fo llowing th e inst ructions on the left. ➤ T o cr eate an LCD message fo r telephone s that call you Cancelling a Calling Sta tion Messag[...]

  • Page 76

    Feature s Messa ge Wa iting 64 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Message W aiting If you ca ll a sta tion [DN] a nd it is busy or its user does not answer , you can l eave a message wai ting indicati on by press i ng the 0VJ butt on. The Msg LED at the ca lled stati on flashe s afte r you pres s the b utton. The u ser can call you[...]

  • Page 77

    Feature s Messa ge W aitin g Strata DKT2004-C T Cordless Digita l T elephone 9 /00 65 ➤ T o set a Message W aiting light on anoth er telepho ne ➤ T o cancel a Mes sage W aiting light on the other tele phone set fr om your telephone ...or pres s 7$ / . +   . The Msg indi cati on cancels without ca llin g the telephone o r VM device w[...]

  • Page 78

    Feature s Messa ge Wa iting 66 Strata DKT2004-CT Cordless Digita l T elephone 9/00 [PhDN/MW] Message Waiting T o use this fe ature , your tel ephone must b e programmed f or both [ PhDNs] and Messag e W aiting ( 0: ) but tons. Y our tele pho ne ha s on e bui lt-in Mes sage W aitin g ( 0VJ ) bu tton that works with your [PDN] (see Message W aiting f[...]

  • Page 79

    Feature s Off-hook Call Annou nce (OCA) Strata DKT2004-C T Cordless Digita l T elephone 9 /00 67 Off-hook Call Announce (OCA) This fe ature enables y ou to call and s peak t hrough eit her t he hand set or t he spea ker of an of f-hook, b usy dig ital te lephone. The re are two kinds o f OCA: ♦ Handset Of f-hook Call Annou nce (HS-OCA) – en abl[...]

  • Page 80

    Feature s Off-hook Call Annou nce (OCA) 68 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ➤ T o make a n HS-OCA call with T one Signaling 3. Speak to t he calle d party i f you hear silen ce 4. ...or press  i f you hea r busy tone . Not e Y our station must be programmed to override DND to OCA a DND station. 5. Press  to spe ak to t[...]

  • Page 81

    Feature s Off-hook Call Annou nce (OCA) Strata DKT2004-C T Cordless Digita l T elephone 9 /00 69 Speaker Off-hook Call An nounce (SP-OCA) This fea t ure enab les you to call and spea k through t he spe aker of an off-hook, bu sy digita l teleph one. ➤ T o make a n SP-OCA call wit h V oic e First Si gnaling ➤ T o dial a n SP-OCA call with T one [...]

  • Page 82

    Feature s Override Calls 70 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Overr ide Call s Busy Overr ide e nables y ou to send a mut ed ring tone to a busy station to i ndicate that a call is wait ing and DND Over ride let s you s end a tone t o an idle or busy station in the DND mode to indic ate that a call i s coming in. Y ou can ente r a[...]

  • Page 83

    Feature s Page Annou ncement s Strata DKT2004-C T Cordless Digita l T elephone 9 /00 71 Note Privacy Override i s blocked by DND. However , OCA is poss ible to DND stati ons from st ations t hat ar e allowed DND ov erride. Executive Override ➤ T o initiat e Execut ive Overri de Page Anno uncemen ts S tation users can m ake page announceme nts to [...]

  • Page 84

    Feature s Priv acy On- Lin e 72 Strata DKT2004-CT Cordless Digita l T elephone 9/00 featur e. The butt on does n ot block Bus y Override or Executi ve Over ride. Busy a nd Executi ve Overr ide are de scribed earlier in thi s guid e. ➤ T o make a ll lines on your stat ion privat e ➤ T o can cel Privac y Override This opt ional feature e nable s [...]

  • Page 85

    Feature s Privacy Rele ase Strata DKT2004-C T Cordless Digita l T elephone 9 /00 73 Privacy Release If you pr ess t he optiona l 3ULYDF5 HOHD VH button, an y other st ation use r can ent er your cal l on a p rivate c ommon /L QH button just by pr essi ng /LQH on their telephone . Y our station mus t be assi gned Priv acy Release in s ystem prog[...]

  • Page 86

    Feature s Relea se and Ans wer 74 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Rele ase and Answ er This feat ure ena bles yo u to au tom atica ll y disc on nec t or t ran sfer an ac tive call and answer a new call via the p ush of a button, i nstead of with the ha ndset. Notes ● This fea ture req uires that you a re curre ntly c onnected [...]

  • Page 87

    Feature s Speed D ial Strata DKT2004-C T Cordless Digita l T elephone 9 /00 75 ♦ System Speed Dial n umbers can o nly be a ssigned f rom attenda nt consol es or stati on 200 (typic ally the Sys t em Administr ator ’ s stat ion), but th ey can be us ed by other s tations. Y our station times out to t he idle mode if th e followi ng storage proce[...]

  • Page 88

    Feature s Speed Dia l 76 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Stored Station or System Speed Dial Call ing Y ou can call st ored Spe ed Dial numbe rs by pres sing a button or by ente ring a Spee d Dial code . T o store sp eed dial n umbers, see t he pre vious ins tructio ns. 6SHH G' LDO  and 6' b uttons ar e assigne d[...]

  • Page 89

    Feature s Ti med Rem inder s Strata DKT2004-C T Cordless Digita l T elephone 9 /00 77 ➤ T o cal l with a Spe ed Dial acc ess code Tim ed R e m i n d e r s Y ou can set fiv e separat e remin ders at yo ur stati on. Y our telep hone sends a distinc t beep at t he exa ct minute a nd hour you set for any of these re minders , eith er one ti me or dai[...]

  • Page 90

    Feature s Time d Remi nde rs 78 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ➤ T o can cel a T i med Reminder 2. Enter th e desire d time by enteri ng two di gits for the hour of the day (24 hour form at - HH ) an d two digits for t he minute (MM). Example for 8:03 PM, enter 2 0 and then 03. 3. Press  for an every day remi nde r , or ?[...]

  • Page 91

    Feature s T oll Restric tion Overrid e Strata DKT2004-C T Cordless Digita l T elephone 9 /00 79 T oll Restriction Overr ide S tations can be individuall y restrict ed from making toll calls. Each stati on can be allowed o r denied s pecific area a nd of fice codes, long distance infor mation cal ls, intern ation al cal ls and/or opera tor -assi ste[...]

  • Page 92

    Feature s T wo (T andem) Li ne Conn ection 80 Strata DKT2004-CT Cordless Digita l T elephone 9/00 T wo (T andem) Line Conn ection Using a [DN] Button This fea t ure enab les you to conn ect two li nes, t hen dro p out of th e conver sation. ➤ T o conn ec t tw o outs ide lines (us ing a [DN] button) 1. Press &QI7 U Q while talki ng to an ex[...]

  • Page 93

    Feature s T wo (T andem ) Line C onnectio n Strata DKT2004-C T Cordless Digita l T elephone 9 /00 81 Using Line Buttons This fea t ure enab les a s tation u ser to con nect t wo lines, t hen dro p out of t he conversa tion. Both /LQH buttons (or 3 RRO HG /LQH *U S butt ons) must appear o n your telepho ne to all ow tande m connectio n to be e[...]

  • Page 94

    Feature s T wo (T andem) Li ne Conn ection 82 Strata DKT2004-CT Cordless Digita l T elephone 9/00 ➤ T o supervise a tandem call and r elease it 1. Press ei ther a [ DN] or /LQH button. Y ou are connect ed to bo th lines and bot h Line LEDs light steady . 2. Go back on- hook if th e partie s have h ung up ...or &QI7 U Q and hang-u p if the [...]

  • Page 95

    Strata DKT2004-C T Cordless Digita l T elephone 9 /00 83 Appendix This ap pendix cont ains add ition al informat ion for your cordle ss digi tal tele phone. It is divided into: ♦ Instal ling Op tional Hea dset ♦ T roubleshoo ting ♦ Range and Pe rformance ♦ Nine Simul taneous Conv ersation Channels ♦ Radi o I nte rfer ence ♦ Specifi cati[...]

  • Page 96

    Appendix Inst alling O ptional H eadset 84 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Installing Optional Headset The opti onal he adset prov ides a hands-fr ee opti on for th e cordless digi tal tel ephone. Only use h eadset s especia lly desi gned or modified f or use with radi o frequ ency equipment . W ith the hea dset i nstalle d, you[...]

  • Page 97

    Appendix T roubl eshootin g Strata DKT2004-C T Cordless Digita l T elephone 9 /00 85 T roub leshoo ting If your cordless tele phone is not perf orming to yo ur expecta tions , try thes e suggest ions. If y ou are s till un able to re solve the problems, c ontact your tel ephone system administ rator . Do not a ttempt to service this unit yoursel f.[...]

  • Page 98

    Appendix Range and Perform ance 86 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Range and Performance The cord less digit al telephon e is designed to ope rate up to 1.1 mile s from the base in a comple tely unre stricted tes t environ ment. T ypica lly , ranges o f 300 to 400 feet are possibl e, depen ding upo n the str ucture of the bu ild[...]

  • Page 99

    Appendix Nine Simul taneous Conv ersation Ch annels Strata DKT2004-C T Cordless Digita l T elephone 9 /00 87 Nine Simultaneous Conversation Channels The cordl ess di gital t elephone ha s nine operati ng channe ls avail able. A common misconc eption i s that th is li mits a cust omer to ni ne cordles s phones. Thi s is not t he cas e. Each cord les[...]

  • Page 100

    Appendix Specific ation s 88 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Specifications General Frequ ency Cont rol Freque ncy Syn thesi zer Modulati on MSK Opera ting T emperatur e -10 ° to 50 ° C Base Unit Receiv e/Transmit Frequ ency 903.20 to 924.95 MHz (9 channe ls) Power Re quireme nts 10VDC from suppli ed AC adapt er Size Width 5.0[...]

  • Page 101

    Appendix Avail able Optional or Repla cement It ems Strata DKT2004-C T Cordless Digita l T elephone 9 /00 89 A vailable Optional or Replacement Items Contact your te lephone sy stem administrat or for the foll owing op tional a ccesso ries and repl acement par ts. Headset A C Adapter Base Unit W all Mount Desktop/W allmount Charger Battery Backup 4[...]

  • Page 102

    Appendix Acce ss Cod es 90 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Access C odes This sec t ion cont ains acce ss code s for outs ide CO lines, Pagi ng Group and Pa ging Zone Codes, and Call Pickup Codes . It also contains Feature Ac cess Code s and instru ction s for prog ramming t hem onto Sp eed Dial buttons . Important! The f ollowi[...]

  • Page 103

    Appendix Acce ss C odes Strata DKT2004-C T Cordless Digita l T elephone 9 /00 91 Call Park &RQI7UQ +  + /LQ H + 7$ / . &RQI7UQ +  + ;;; + 7$ / .  (Rel ease 3 ) &RQI7UQ +  + /LQ H + 7$ / . Call Park a nd Page &RQI7 U Q +  + ;;; + 3DJH (R elease 3) ³ Call Park Retrieve 7$ / . +[...]

  • Page 104

    Appendix Acce ss Cod es 92 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Page Access - All Page 7$ / . +  7$ / . +  Page Access - Ex ternal Zon e s 7$ / . + (  ~  ) 7$ / . + (  ~  ) Page Acce ss - Intern al All 7$ / . +  7$ / . +  Page Acce ss - Intern al Pg Grps 7$ / . + ( [...]

  • Page 105

    Appendix Acce ss C odes Strata DKT2004-C T Cordless Digita l T elephone 9 /00 93 Notes ● Call For ward No Answer a nd Call Forwa rd Busy can o nly be a ctivate d when Speed Dial is as signed to an ) ~ ) function key , or deleted from a ll butto ns (use  ). ● Redial f unctions only if assigne d to an ) ~ ) funct i on key on t he c[...]

  • Page 106

    Appendix CO Line Access C odes 94 Strata DKT2004-CT Cordless Digita l T elephone 9/00 CO Line Acce ss Code s CO lines are use d when you dial an outsi de number . If your telephon e does not have a &2 or /L QH button , you can enter th e appro priate c ode listed in Ta b l e 1 to access an outs ide line. Y ou can also sto re the cod e on a 6&ap[...]

  • Page 107

    Appendix Feat ure A cce ss Cod es Strata DKT2004-C T Cordless Digita l T elephone 9 /00 95 Feature Acces s Codes Refer t o the lis t of codes on page 90. Paging Group Codes Y our telephone can be assigned to pag e groups. T elephones can be a member of more than one group an d each g roup can hav e as many as 120 sta tions. S tat ion users can acce[...]

  • Page 108

    Appendix Speed Dia l Access Codes 96 Strata DKT2004-CT Cordless Digita l T elephone 9/00 Speed Dial Acces s Codes The number of station an d syste m speed dia l numbers ava i lable to you depend s on the size of your company ’ s telephone system. Ch eck with you r Syst em Administra tor to find out which codes apply to y our sys tem. Once you st [...]

  • Page 109

    Strata DKT2004-C T Cordless Digita l T elephone 9 /00 97 Index A access code s CO Line, 94 speed di al, 96 account code calls, 40 account code s verifi ed, 42 volunta ry, 41 alarm res et, 42 alert s ign ali ng, 42 answ eri ng a tra nsfer red call , 54 cal ls, 34 attenda nt consol e, 39 auto p ref ere nce , 7 auto redial, 42 auto matic busy redi al,[...]

  • Page 110

    Index D ~ P 98 Strata DKT2004-CT Cordless Digita l T elephone 9/00 CO line button, 51 , 76 queuing wi th aut omatic cal lback, 45 tandem con necti on, 77 CO L ine acce ss co des , 94 configu r ation, 15 D dial a store d number, 27 intern al calls, 33 direct station selection butt ons (h otli ne), 57 direct ed call p ickup, 54 [DN] butt ons, 80 do n[...]

  • Page 111

    Ind ex R ~ V Strata DKT2004-C T Cordless Digita l T elephone 9 /00 99 priva cy on-lin e, 71 relea se, 73 R radio inte rfere nce , 87 range , 86 releas e and an swer, 74 ringer volume leve l, 20 S simu ltan eous con ve rsatio n ch anne ls, 87 speaker off-hook c a ll annou nce (SP-OCA), 69 spec ificati ons, 88 speed di al, 57 access code s, 96 SP-OCA[...]