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Toshiba EM1-33039E manual

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Table of contents for the manual

  • Page 1

    TEC Thermal Printer B-870 SERIES Owner ’ s Manual Table of Contents[...]

  • Page 2

    Copyright © 2002 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the[...]

  • Page 3

    (i) Safety Summary EM1-33039E Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to [...]

  • Page 4

    (ii) Safety Summary EM1-33039E CAUTION This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication. If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and t[...]

  • Page 5

    T ABLE OF CONTENTS 1 . INTRODUCTIO N ............................................................................................... . 1- 1 1. 1 APPLICABLE MODE L ............................................................................... . 1- 1 1. 2 ACCESSORIE S ..................................................................................[...]

  • Page 6

    1-1 1. INTRODUCTION EM1-33039E 1. INTRODUCTION 1. INTRODUCTION Thank you for choosing the TEC B-870 Series thermal/transfer printer. This new generation high performance/quality printer is equipped with the latest hardware including the newly developed high density (12 dot/mm, 305 dot/inch) edge print head. This will allow very clear print at a max[...]

  • Page 7

    2-1 2. SPECIFICATIONS EM1-33039E 2. SPECIFICA TIONS 2.1 PRINTER 2.1 PRINTER Supply voltage Universal (automatic switching) 85-138 V, 50/60 Hz 187-276 V, 50/60 Hz Be sure to use a power cord which meets the standard. Power consumption 3.5 A, 260 W maximum (standby: 360 mA, 20 W maximum) Operating temperature 5˚C ~ 40˚C range Relative humidity 25% [...]

  • Page 8

    2-2 2. SPECIFICATIONS EM1-33039E 2.2 OPTION ■ Auto Ribbon Saving Mode Auto ribbon saving function is activated when it is selected by DIP switch (Refer to page 4-1) and none print area extends for more than 20 mm. NOTES: 1. To activate ribbon saving function at a speed of 8"/sec., the no print area should extend more than 25 mm. 2. Depending[...]

  • Page 9

    2-3 2. SPECIFICATIONS EM1-33039E 2.3 MEDIA 2.3 MEDIA Fig. 2-1 NOTES: 1. The media specification other than above are unchanged. 2. When marking black marks on label rolls, the following requirements must be satisfied. When the gap length is less than 4 mm: The black mark length should be longer than the gap length. When the gap length is 4 mm or mo[...]

  • Page 10

    3-1 3. OVERVIEW EM1-33039E 3. OVER VIEW 3.1 FRONT/REAR VIEW 3.1 FRONT/REAR VIEW Front View Rear View 3.2 OPERA TION P ANEL POWER ON LINE ERROR FEED REST ART PAUSE MESSAGE DISPLAY (LCD) Displays messages in the language selected by DIP switch. When power is turned on and it is ready to print, “ON LINE” is displayed. POWER LED (Green) Lights when[...]

  • Page 11

    4-1 4. DIP SWITCH FUNCTIONS EM1-33039E 4. DI P SWITCH FUNCTI ONS The DIP s w itches are locat ed to the r i ght of the Guide Wheel. 4. DIP SWITCH FUNCTI ONS NO TES: 1. The shaded setti ngs are the factor y default sett ings. “OFF” means “OPEN”. 2. The Dip sw itch #1-6 funct ions in accor dance with equi pment to be used. (2) DIP S W 1 (1) D[...]

  • Page 12

    5-1 5. SET UP PROCEDURE 5.1 REQUIREMENTS FOR OPERA TION • The host computer must have a serial port or centronics parallel port. • To communicate with host, either an RS-232C cable or Centronics cable is required. (1) RS-232C cable .......... 25 pins (2) Centronics cable ....... 36 pins • To print the format, create the complete program using[...]

  • Page 13

    6-1 6. INSTALLATION PROCEDURE EM1-33039E 6. INST ALLA TION PROCEDURE 6.1 CONNECTING THE POWER CORD AND CABLES 6.1 CONNECTING THE POWER CORD AND CABLES Fig. 6-1 Fig. 6-2 NOTES: 1. Option B-4800-PC-QM must be installed for use of the high speed PC interface cable. 2. Different cables cannot be used at the same time. 6.2 HOLDER ST AND INST ALLA TION F[...]

  • Page 14

    7-1 7. LOADING THE RIBBON EM1-33039E 7. LOADING THE RIBBON 7. LOADING THE RIBBON Fig. 7-2 Fig. 7-1 Ribbon Ribbon Core Right Side Cover Top Cover Head Lever Head Lock Plate Head Lever Position : Labels or thin tag paper : Thick tag paper OPEN: Ribbon/media replacement 3. As Fig. 7-2 shows, unroll and loosen the ribbon a little. 4. Insert the ribbon [...]

  • Page 15

    7-2 7. LOADING THE RIBBON EM1-33039E 7. LOADING THE RIBBON 5. Push the ribbon core against the spring guide wheel, align the protrusion of the guide wheel with the notch of the ribbon core, then set the ribbon. 6. To remove the slack of the ribbon, turn the ribbon core in the direction indicated by the arrow. 7. If the ribbon wrinkles while printin[...]

  • Page 16

    ENGLISH VERSION EM1-33038D 8. LOADING THE MEDIA 8-1 8. LOADING THE MEDIA EM1-33039E 8. LOADING THE MEDIA 3. Lock the Media Holder securely with the Lock Lever. 4. Pass the Holder Shaft through the Media, then set one of the Media Holders and lock it securely with the Lock Lever. Fig. 8-2 Fig. 8-1 Holder Stand Media Guides Screw Media Holder Holder [...]

  • Page 17

    ENGLISH VERSION EM1-33038D 8. LOADING THE MEDIA 8-2 8. LOADING THE MEDIA EM1-33039E 5. Turn the Lock Levers of the Media Holders to the unlock position and readjust the Media position to the center. Then lock the Media Holders securely with the Lock Levers. Fit the Media Guides to the Media. Tighten the screw firmly. Media Guide Holder Stand Media [...]

  • Page 18

    ENGLISH VERSION EM1-33038D 8. LOADING THE MEDIA 8-3 8. LOADING THE MEDIA EM1-33039E 7. Set the black mark/feed gap sensor to the correct position by turning the adjusting knob. Turning the knob right will move the sensor towards the center of the media while turning left will move it away from the center of the media. ■ An easy way to set the bla[...]

  • Page 19

    ENGLISH VERSION EM1-33038D 8. LOADING THE MEDIA 8-4 8. LOADING THE MEDIA EM1-33039E 8. The media is now loaded and the sensor position is set. Batch type: Media Fig. 8-6 Cutter type: Where a cutter is fitted load the media as standard and feed it through the cutter module. NOTES: 1. Be sure to cut the backing paper of label. Cutting label will caus[...]

  • Page 20

    ENGLISH VERSION EM1-33038D 8. LOADING THE MEDIA 8-5 8. LOADING THE MEDIA EM1-33039E Strip type: Strip labels from the backing paper for about 200-mm long from the top edge of the label roll. Lower the backing paper release bar. Pass the backing paper between the strip roller and the backing paper holder. After taking up any slack of the media, set [...]

  • Page 21

    9-1 EM1-33039E 9. INSERTING THE OPTIONAL FLASH MEMORY CARD 9. INSERTING THE OPTIONAL FLASH MEMORY CARD 9. INSERTING THE OPTIONAL FLASH MEMOR Y CARD Fig. 9-1 1. Turn the power off. 2. Insert the flash memory card into the memory card slot on the rear of the printer. 3. Turn the power on. NOTES: 1. Be sure to protect a flash memory card when not in u[...]

  • Page 22

    10-1 EM1-33039E 10. CARE/HANDLING OF THE MEDIA AND RIBBON 10. CARE/HANDLING OF THE MEDIA AND RIBBON 10. CARE/HANDLING OF THE MEDIA AND RIBBON • Do not store the media and ribbon for longer than the manufactures recommended shelf life. • Store media rolls on the flat end, do not store them on the curved sides as this might flatten that side caus[...]

  • Page 23

    11-1 11. GENERAL MAINTENANCE EM1-33039E 1 1. GENERAL MAINTENANCE 11.1 CLEANING To help retain the high quality and performance of your printer it should be regularly cleaned. The greater the usage of the printer, the more frequent the cleaning. (i.e. low usage=weekly : high usage=daily). 1. Turn the power off. 2. Open the top cover and right side c[...]

  • Page 24

    11-2 11. GENERAL MAINTENANCE EM1-33039E 11.1 CLEANING 7. Turn the pinch roller lever to the right. 8. Remove the white screw and detach the ribbon end sensor plate. NOTE: When installing the ribbon end sensor plate, be sure to fit both studs in the notches of the ribbon end sensor plate. 9. Remove the pinch roller block, then clean the roller belt [...]

  • Page 25

    11-3 11. GENERAL MAINTENANCE EM1-33039E 11.2 UNDER THE MEDIA GUIDES 1 1.2 UNDER THE MEDIA GUIDES 1. Remove the Media Guides. 2. Remove the jammed Media. 3. Clean “dust and glue” on the Media Guides with a soft cloth moistened with alcohol. 4. Remount the Media guides using the screws. NOTE: Be careful NOT TO LOSE the screw. 1 1.3 COVERS AND P A[...]

  • Page 26

    11-4 11. GENERAL MAINTENANCE EM1-33039E 11.4 REMOVING JAMMED MEDIA 1 1.4 REMOVING JAMMED MEDIA 1. Turn the power off. 2. Open the top cover, and right side cover. 3. Turn the head lever to position , “ then release the head lock plate. 4. Remove the white screw, unclamp and disconnect the connector of the media guide plate, and then detach the me[...]

  • Page 27

    11-5 11. GENERAL MAINTENANCE EM1-33039E ■ Cleaning the Cutter Unit 1. Loosen two screws and remove the cutter cover. 2. Remove the white screw and media guide. 3. Remove the jammed paper and trash. 4. Clean the cutter with dry cloth. 11.4 REMOVING JAMMED MEDIA 5. Assembling is reverse order of removal. ■ Cleaning the strip unit 1. Lower the bac[...]

  • Page 28

    NOTES: 1. If the [PAUSE] key is released within 3 seconds whilst in pause state, paper will not feed. 2. Failure to feed more than 1.5 to 2 labels may result in an incorrect threshold setting. 3. While the print head is raised, the [PAUSE] key does not work. 4. Error such as paper end and cutter error are not detected during paper feed. 5. Selectin[...]

  • Page 29

    11- 7 11. GENERAL MAINTENANCE EM1-33039E 11.5 THRESHOLD SETTING ■ Threshold setting procedure (For firmware version 1.3 or earlier) Turn the power on. Load the Pre-printed label. (Any position) Press the PAUSE key once. Hold down the PAUSE key for more than 3 seconds and it will begin to feed. After it has fed 2 labels release or more the PAUSE k[...]

  • Page 30

    12-1 EM1-33039E 12. TROUBLESHOOTING 12. TROUBLESHOOTING 12. TROUBLESHOOTING Solution 1. Re-fit the media correctly. → Press the RESTART key. 2. Remove the cause of the jam and replace the media correctly. → Press the RESTART key. 3. Turn the power off then on again. Select the correct sensor. → Feed the media. 4. Adjust the sensor position. ?[...]

  • Page 31

    12-2 EM1-33039E 12. TROUBLESHOOTING 12. TROUBLESHOOTING Solution Turn the power off and decrease the print head temperature. 1. Restart the printing by pressing the RESTART key. 2. Replace the print head. Turn the power off. Contact your Authorized Service representative. Remove the jammed media and feed the undamaged media through the cutter. → [...]

  • Page 32

    12-3 EM1-33039E 12. TROUBLESHOOTING 12. TROUBLESHOOTING Solution Correct the command and re-send it again. Turn the power off then on again. If the problem still exists turn the power off and contact your Authorized Ser- vice representative. Problem When an error is detected in a command 20 bytes of the command are displayed. (ESC, LF, NUL are not [...]

  • Page 33

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  • Page 34

    PRINTED IN JAPAN EM1-33039E E[...]