Vertical Communications II manual

R TAP MUTE HOLD TRNS/CONF INTERCOM MESSAGE * 0 # WXY 9 TUV 8 PRS 7 GHI 4 JKL 5 MNO 6 DEF 3 1 ABC 2 R 1 2 3 4 7 8 0 # 9 5 6 QZ ABC DEF MNO WXY GHI PRS TUV OPER JKL TRNS/CNF HOLD TAP INTERCOM R DSU and DSU II Series Digital Telephone Systems ● Single Line Proprietar y Telephone (SLPS) Station User’s Guide[...]

Comdial strives to design the features in our communications systems to be fully interactive with one another . However , this is not always poss ible, as the combinations of accessories and features are too varied and extensive to insure total feature compati bility . Accordingly , some features identified in this publi cation will not operate if [...]

Contents 1 Introducing The Single Line Telephone ................. 1 – 1 1 . 1 U n d e r s t a n d i n gW h a tT h eL i g h t sM e a n ............... 1 – 2 2 A n s w e r i n gC a l l s ..................................... 2 – 1 2 . 1 A n s w e r i n gC a l l s ................................ 2 – 1 2.2 Answering Subdued Of f-Hook V o i c [...]

7 Using The Other Telephone Features ................... 7 – 1 7 . 1 U s i n gT h eR e c a l l / F l a s hF e a t u r e .................... 7 – 1 7 . 2 P a g i n g ........................................ 7 – 1 7 . 3 P u l s e / t o n eS w i t c h i n g ............................. 7 – 3 7 . 4 U s i n gC a l lF o r w a r d i n g .........[...]

Intr oducing The Single Line T e lephone Congratulations and thank you for using a Comdial telephone! This manual serves as a helpful guide for using your new telephone’ s v arious functions. Y our proprietary telephone will provide you with single-line operation without the added complexity of monitor or speakerphone requirements. It will gi ve [...]

1.1 Understanding What The Ligh ts Mean The lights on your telephone indicate the status of the messaging feature, incoming calls, and the automatic set relocation feature. – Next to the INTERCOM button: • Steady red with a quick flash = you are using your interc om. • Flashing red = another station is calling you. • Winking red = an LCD me[...]

TAP MUTE HOLD TRNS/CONF INTERCOM MESSAGE * 0 # WXY 9 TUV 8 PRS 7 GHI 4 JKL 5 MNO 6 DEF 3 1 ABC 2 slips01 Dialpad Intercom Button Message Button TA P B u t t o n T ransfer/Conference Button Mute Button Hold Button V olume Control (for ringer volume only) R ! Connectors On Bottom Of T elephone Optional IMIST Module Handset Line Cord Impact SCS 8201N [...]

1.2 Adusting Y our T elephone’ s P edest al (Model 8201N only) An adjustable pedestal is provided on your telephone to allo w you to select the most comfortable viewing angle. When you recei ve yo ur telephone, it will be in its lo west position — down flush against the pedestal. Y ou can raise your telephone to one of three higher positions as[...]

Ans wering Calls 2.1 Ans wering Calls • To answer a call that is ringing at your telephone, 1. Hear your telephone ringing and lift handset. • To answer a call that is ringing at any telephone in the system, 1. Hear ringing at other telephone. 2. Lift handset at your station and listen for intercom dial tone. 3. Dial ✳ 4 plus extensio n numbe[...]

2.2 Ans wering Subdued Off-Hook V oice Announcement (SOHV A) Calls NO TE: Y our telephone may be arranged to rec eive a sub dued off -hook voice announce ment (SOHV A). If it is, an intercom caller may break into your outs ide call and deliver a message to your telephone receive r for you to hear . • To Receive a SOHVA, 1. While of f-hook o n an [...]

Making Calls 3.1 Getting A Dial T one Y our telephone may be configured to pro vide an intercom dial tone when the handset is lifted. This arrangement is known as “prime intercom. ” It may , howe v er , be arranged to provide outside line dial tone instead. This arrangement is kno wn as “prime line automatic” or “idle line preference.” [...]

• To make a call using prime line or idle line prefe rence (your telephone must be arranged for prime line o r idle line preference) , 1. Lift handset and listen for outside line dial tone. 2. Dial outside number . • To access interco m line, 1. Lift handset and listen for outside line dial tone. 2. Press INTERCOM and listen for intercom dial t[...]

3.4 Using Speed Dial Num bers • To dial personal speed dial number s, 1. Lift handset and listen for intercom dial tone. 2. Dial trunk access code and listen f or outside dial tone. 3. Press HOLD but t on. 4. Press desired dial k ey 1 - 0 . Call will dial automatically . NO TE: If you manua lly choos e a line for d ialing, pres s HOLD befor e usi[...]

3.5 Redialing Last Number Used • To redial last number used, 1. Lift handset and listen for intercom dial tone. 2. Dial line group access ( 9 , 81 , 82 ,o r 83 ). 3. Press HOLD b u t t o n ,t h e nd i a l # . 3.6 Using T oll Restriction Override (TR O) • To use Toll Restriction Overr ide at a station, 1. Lift handset and listen for intercom dia[...]

Placing Calls On Hold 4.1 Holding Calls • To use manual HOLD , 1. Press HOLD . 2. Hang up handset. • To return to call on HOL D , 1. Lift handset. 2. Press TA P . • To place a call on exc lusiv e HOLD (can be retrieved only by your telephone), 1. Press HOLD twice. • To use the HOLD recall feature , 1. Do nothing, after a preprogrammed lengt[...]

• To park a call, 1. When on a line, press INTERCOM . 2. Dial ✳ . 3. Dial park orbit access code ( 91 - 99 ) for orbit 1–9. If chosen orbit is busy , dial alternati v e orbit number . 4. Hang up handset. 5. Use paging feature to announce call and p ark orbit access code if necessary . NO TE: If call is not ret rieved within a programmable lim[...]

T ransferring Calls 5.1 T ransferring Outside Calls • To make a screened transfer, 1. Answer outside call. 2. Press TRANSFER/CONFERENCE . 3. Dial station number . 4. Upon answer , announce the call. 5. Hang up the handset (call is transferred). • To make an unscreene d transfer, 1. Answer outside call. 2. Press TRANSFER/CONFERENCE . 3. Dial sta[...]

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Conferencing 6.1 Conf erencing Calls • To conference any combination of inside stations and outside lines, 1. Make f irst call. 2. Press TRANSFER/CONFERENCE . 3. Make ne xt call and press TRANSFER/CONFERENCE to establish conference. 4 . R e p e a ts t e p2t oa d du pt ot w om o r ep a r t i e s . NO TE: When setting up a conference call with o ut[...]

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Using The Other T elephone Features 7.1 Using The Recall/flash • If your system has been configured for flash, 1. Press TA P to generate a timed flash signal while on line. • If your system has been configured for recall, 1. Press RECALL ( TA P ) to disconnect as if you had hung up. 7.2 P aging • To use external paging, 1. Lift handset and li[...]

• To enable the Tracker pager at your station, 1. Lift handset and listen for intercom dial tone. 2. Dial ✳ 06 . 3. Hang up handset. • To disable the Tracker pager a t your station, 1. Lift handset and listen for intercom dial tone. 2. Dial #0 6 . 3. Hang up handset. • To send a call-back messa ge to someone’s Tra cker Pager after receivi[...]

• To respond when your Tracker Pager displays park orbit dialing code, 1. From any system station, press INTERCOM . 2. Dial displayed orbit code ( # 91–99 ). 3. Retriev e call. 7.3 Pulse/t one Switching If the local telephone service is pulse (rotary), con vert to tone while dialing as follo ws: press # at point in dialing sequence where con v [...]

• To cancel all call forward, 1. Lift handset and listen for intercom dial tone. 2. Dial #5 . NO TE: F or eac h intercom call received during call f orward, a ring reminder (short tone b urst) will be heard at the called station to remind the user that calls are being forwarded. 7.5 Using A utomatic Call-Bac k • To arrange for the system to cal[...]

7.6 Using Call W aiting • To activate call waiting, 1. Make intercom call and recei ve b usy signal. 2. Dial ✳ 01 (called party hears tone). 3. W ait on line for an answer . • To cancel call waiting, 1. Hang up handset. • To answer a call waiting tone, 1. Hear short tone burst in handset recei ver . 2. Complete present call and hang up. (W [...]

7.8 Setting Y our Per sonal Ringing T ones • To alter the ring tone of your telephone so you can distinguish its ringing from that o f others lo cated close by, 1. Lift handset and listen for intercom dial tone. 2. Dial ✳✳ 4 . 3. Dial number ( 1–6 ) to s elect r ing tone. 4. Hang up handset. 7.9 Setting Y our Ring V olume • To set the rin[...]

Messaging 8.1 Retrie ving Messages • To retrieve a message from message desk, 1. Observe flashing message waiting light. 2. Lift handset. 3. Press HOLD or MESSA GE b utton; connection to message desk is automatic. 8.2 Sending System-Supplied LCD Messages • To turn on a system supplied LCD message, 1. Lift handset and listen for intercom dial to[...]

8.3 Using Station-T o-Station Messaging • To activate station-to-station messaging, NO TE: Station must hav e BLF appearance at called station. 1. Make intercom call and hear ring-back tone. 2. Dial ✳ 7 . BLF light at called station flutters. 3. Hang up handset. • To cancel station-to-station messaging, 1. Lift handset. 2. Press #7 . 3. Dial [...]

Pr ogramming Y our T e lephone 9.1 Storing Spe ed Dial Number s • To store an outside number as a speed dial number, 1. Lift handset and listen for intercom dial tone. 2. Dial ✳✳ 1 . 3. Dial 0–9 to choose storage location. 4. Dial 1–4 to select line groups 1–4, or dial 0 to let system select line. 5. Dial number to be stored (up to 16 d[...]

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T r oubleshooting Y our T e lephone Symptom Possible Ca use INTERCOM light flashing Y our messaging is set. Lift handset, then dial # 02 and hang up. Station is ringing with ringer of f. MUTE light on MUTE is activ ated. T o cancel, press MUTE. Error T one (three steady tones) May occur when in correct extension i s dialed. 10 GCA70–246 Troublesh[...]

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Glossary A A utomatic callback: System will ring a calling telephone when a busy called telephone becomes idle. A utomatic set relo cation: The ability of the telephone system to relocate your extension number and restore all pre vious settings after a physical mov e has occurred. B Busy Lamp Field (BLF): Ro ws of lights on a telephone that sho ws [...]

H Hookflash: Action that occu rs when the T AP bu tton is p ressed. Neede d for acti va ting host system features. Hookswitch: The switch on a telephone which, when depressed manually or by the handset, disconnects a call. I Idle line pref erence : A system configuration that allo ws a telephone to select the f irst free l ine when the handse t is [...]

Q Queuing: The ability of a telephone system to hold calls when all lines are busy until a line becomes av ailable. R Recall/flas h featur e: Provides a fresh dial tone. This can be accomplished by either pressing a special recall feature button or by using a flash which is a signal generated when you depre ss and then quickly release the hookswitc[...]

Z Zone paging: Paging through the intercoms of some stations or departments in the system. Glossary GCA70–246 G–4 Single Line S tation User's Guide[...]

Publication Inde x A A n s w e r i n gC a l l s ......................................... 2 – 1 Answering Subdued Of f-Hook V oice Announcement ( S O H V A )C a l l s ........................................ 2 – 2 A u t o m a t i cC a l l b a c k ,U s i n g ................................ 7 – 4 A u t o m a t i cS e tR e l o c a t i o n ,U s [...]

M M a k i n g AC a l l .......................................... 3 – 1 M a k i n gC a l l s ........................................... 3 – 1 M e s s a g e s ,R e t r i e v i n g ..................................... 8 – 1 Messages, Sending System-Supplied LCD .................... 8 – 1 M e s s a g i n g ...................................[...]

T T elephone Features, Using The Other ........................ 7 – 1 T elephone, Introducing The Single Line ...................... 1 – 1 T elephone, Prog ramming Y our ............................. 9 – 1 T elephone, T roubleshooting Y our ........................... 9 – 1 T r a n s f e r r i n gC a l l s ..................................[...]

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Appendix A Quic k Ref erence Guide This quick reference guide provides you with a list of the feature dialing codes used on the Impact digital telephone system. F eatur e T o T urn On T o T urn Off Account Code INTERCOM ✳ 04 Assist Attendant INTERCOM 0 Automatic Callback INTERCOM Ext. ✳ 6 INTERCOM # 6 Background Music INTERCOM ✳ 1 INTERCOM # [...]

F eatur e T o T urn On T o T urn Off Night Answer INTERCOM 80 Paging Zone 1 Paging Zone 2 Paging Zone 3 Paging All-Call Paging Meet-Me Pagin g External Pagin g INTERCOM 84 INTERCOM 85 INTERCOM 86 INTERCOM 87 INTERCOM 88 INTERCOM 89 Personal Ringing T ones INTERCOM ✳✳ 4+ 1 (tone 1) INTERCOM ✳✳ 4+2 (tone 2) INTERCOM ✳✳ 4+3 (tone 3) INTERC[...]

NO TES[...]

NO TES[...]

NO TES[...]

NO TES[...]

This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While eve ry effort has bee n made to eliminat e errors, t he Company dis claims liability for any difficulties arising from the interpretat[...]

Cha rlottesville , Virg inia 22 901- 2829 R W orld Wide W eb: http://www .comdial.com/ Printed in U.S.A. GCA70–246.03 8/97[...]