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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Wells HC-1006, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wells HC-1006 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Wells HC-1006. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Wells HC-1006 should contain:
- informations concerning technical data of Wells HC-1006
- name of the manufacturer and a year of construction of the Wells HC-1006 item
- rules of operation, control and maintenance of the Wells HC-1006 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wells HC-1006 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wells HC-1006, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wells service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wells HC-1006.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Wells HC-1006 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD, LLC 2 ERIK CIRCLE, P . O. Box 280 V erdi, NV 89439 www .wellsbloomfield.com telephone: 775-689-5703 fax: 775-689-5976 IMPORTANT: DO NOT DI SCARD THIS MANUAL This manual is considered to be part of the appliance and is to be given to the OWNER or MANAGER of the restaurant, or to the pers on res[...]
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Page 2
224 p/n 303756 OpM BI Ceramic Hotplate Unless otherwise specified, all commercial cooking equipment manufactured by WELLS BLOOMFIELD, LLC is warranted against defects in ma terials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factor y, whichever comes first, and is f[...]
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Page 3
MODEL ELEMENT VOLTS AMPS kW FIELD WIRING HC-100 6 Single 7” 120 V 1ø 11.7 A 1.4 kW 14 ga. 75ºC HC-1256 Single 9” 208 V 1ø 9.0 A 1.9 kW 14 ga. 75ºC 240 V 1ø 10.4 A 2.5 kW 14 ga. 75ºC HC-2256 Dual 9” 208 V 1ø 18.1 A 3.8 kW 10 ga. 75ºC 3ø versions available R e f e r t o I n s t a l l a t i o n 240 V 1ø 20.8 A 5.0 kW 10 ga. 75ºC Guide[...]
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Page 4
HOTPLATE UNIT Ceramic Top Provides smooth, low maintenance heating surface Heating Element Provi des heat for food preparation Note: elements located under ceramic top Hot Surface Indicator Glows whenever ceramic top Light is above 150ºF (66ºC) Wellsloks Unique turn-out tabs which help secure the hotplate to the counter CONTROL UNIT Temperature C[...]
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Page 5
This appliance is intended for use in commercial establishments only. This appliance is intended to prepare food for human consumpti on. No other use is recommended or autho rized by the manufacturer or its agents. Operators of this appliance must be familiar with the a ppliance use, limitations and associated rest rictions . Operating instructions[...]
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Page 6
INSTALLATION NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation. Refer to SHIPPING DAMAGE CLAIM PROCEDURE on the inside front cover of this manual. Fig. 3 Set the Wellsloks IMPORTANT: Water da mage caus ed by failure to seat Wellsloks or failure to i[...]
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Page 7
OPERATION GENERAL OPERATIONAL NOTES Carefully read the description of the hotplate operation on the specification sheet. DO NOT attempt to perform any maintenance or se rvice unless the hotplate is disconnected from electri cal power. DO disconnect the hotplate from ele ctrical power or turn the circuit breaker off before cleani ng or servicing. DO[...]
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Page 8
CLEANING INSTRUCTIONS PREPARATION Disconnect hotplate from electri c al power before cleaning. Allow hotplate to cool completely before cleani ng. FREQUENCY Daily TOOLS Cleaning Creme Razor Scrape r Clean Cloth or Sponge Mild Detergent or Cleaner Formul ated for Stainless Steel Warm Water CLEANING Disconnect hotplate from electri c al power before [...]
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Page 9
DO NOT use the hotplate surface as a cutting board. DO NOT cook directly on the glass-ceramic surfa ce. Check glass and cera mic cookware to verify suitability for use on hot- plates. DO NOT drop cook ware onto glass- ceramic cook surface. Carefully place heavy pots and skillets on glass-cera mic cook surface to avoid damage. Avoid sliding cookware[...]
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Page 10
TROUBLESHOOTING SYMPTOM Hotplate won’t heat One or more sections won’t heat Hotplate not hot enough Hot surface indicator does not light, or stays on POSSIBLE CAUSE Disconnect turned OFF or circuit breaker tripped Temperature control not on Damaged temperature control, element or other internal component Temperature control not set Operating 20[...]
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Page 11
D E S C R I P T I O N S E R V I C E P A R T N O . SCRAPER, CLEANING 22445 CLEANING CRÈME, CERAMIC HOTPLATE 501124 CUST OMER SERVICE DA T A please have this information av ailable if calling for service RESTAURANT ___________ __________________ LOCAT ION _____________ INSTALLATION DATE _____________ ___________ TECHNICI AN ___________ SERVICE COMPA[...]
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Page 12
Genuine Parts Protect - YOU - All - W ays SER VICE TRAINING - QUALITY SER VICE SER VICE TRAINING - QUALITY SER VICE CUSTOMER SA TISF ACTION CUSTOMER SA TISF ACTION Commercial Food Equipment Service Association Wells Bloomfield proudly supports CFESA Commercial Food Equipment Service Association PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD[...]