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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Wells SW-10, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wells SW-10 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Wells SW-10. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Wells SW-10 should contain:
- informations concerning technical data of Wells SW-10
- name of the manufacturer and a year of construction of the Wells SW-10 item
- rules of operation, control and maintenance of the Wells SW-10 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wells SW-10 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wells SW-10, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wells service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wells SW-10.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Wells SW-10 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD, LLC 2 ERIK CIRCLE, P . O. Box 280 V erdi, NV 89439 www .wellsbloomfield.com telephone: 775-689-5703 fax: 775-689-5976 IMPORTANT: DO NOT DI SCARD THIS MANUAL This manual is considered to be part of the appli ance and is to be given to the OWNER or MANAGER of the restaurant, or to the pers on re[...]
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Page 2
002 p/n 303306 O pM CT Warmer_Inf. Sw. Unless otherwise specified, all commercial cooking equipment manufactured by WELLS BLOOMFIELD, LLC is warranted against defects in ma terials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factor y, whichever comes first, and is f[...]
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Page 3
W A R R A N T Y x i FEATURES & OPERATING CONTROLS 2 PRECAUTIONS & GENERAL INFORMATION 3 AGENCY LISTING INFORMATION 3 I N S T A L L A T I O N 4 O P E R A T I O N 5 CLEANING INSTRUCTIONS 6 TROUBLESHOOTING SUGGESTIONS 8 MAINTENANCE INSTRUCTIONS 9 P A R T S & S E R V I C E 1 0 CUSTOMER SERVICE DATA 11 Thank You for purchasing this Wells Blo[...]
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Page 4
FEATURES & OPERATING CONTROLS 2 A. INFINITE SWITCH 1. On INFINITE SWITCH CONTROLLE D warmers, power is applie d to the heating element based on the control knob positio n and the amount of energy consumed. 2. The desired temperature is controlled by rotating the TEMPERAT URE CONTROL KNOB. The knob may have a nume ric scale, where higher numbers[...]
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Page 5
PRECAUTIONS AND GENERAL INFORMATION 3 E6070 AGENCY LISTING INFORMATION Refer to the product nameplate for the specific a ppliance for agency listings. In general: This appliance conforms to NSF Standard 4 for sanitation only if installed in accordance with the supplie d Installation Instructions. UL Listed warmers are Listed under UL File E6070. ST[...]
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Page 6
INSTALLATION 4 UNPACKING & INSPECTION Carefully remove the appliance from the carton. Remove all protective plastic film, packing materials and accessor ies from the Appliance before connecting electri c al power or otherwise performi ng any installation procedure. Carefully read all instructions in this manual an d the Installation Instruction[...]
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Page 7
OPERATION 5 WET OR DRY OPERATION 1. Carefully read the descripti on of the warmer operation on the specification sheet. 2. If the warmer is to be used for WET operation, add approximatel y 1” of hot tap wa ter before turning the warmer ON . Use of hot water will allow a faster preheat. a. Check the water level frequently and add hot water a s nec[...]
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Page 8
CLEANING INSTRUCTIONS 6 002 p/n 303306 O pM CT Warmer_Inf. Sw. DAILY CLEANING INSTRUCTIONS PREPARATIONS: Turn control knob(s) to OFF. Unplug the wa rmer. Allow warmer to cool before proceeding. Remove any insets, pans and/or ad apte r tops Drain or remove water from well if used f or wet operation. FREQUENCY: Minimum - daily. TOOLS: Mild Detergent [...]
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Page 9
CLEANING INSTRUCTIONS (continued) 7 002 p/n 303306 O pM CT Warmer_Inf. Sw. WEEKLY CLEANING INSTRUCTIO NS PREPARATIONS: Remove any insets, pans and/or adapter tops. Drain or remove water from well if used f or wet operation. FREQUENCY: Weekly, or whenever lime or scale is seen accumulating on the sides of the warm er pans. TOOLS: Commercial Delime C[...]
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Page 10
TROUBLESHOOTING SUGGESTIONS 8 SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY Circuit breaker off or tripped Reset circuit breaker Unit not plugged in Make sure unit is plugged in to power receptacle Warmer will not heat Temperature control not set Set control to desired temperature Internal damage Contact you Authorized Wells Service Agency for repair s W[...]
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Page 11
MAINTENANCE INSTRUCTIONS 9 CARE OF ST AINLESS STEEL Stainless steel is a marvelous material: strong, lustrous and low maintenance. With a minimum of care, it will normally retain its beaut y and durability for the life of the equipment. In some applications, however, spec ial care is required in order to maintain stainless steel’s special propert[...]
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Page 12
PARTS & SERVICE 10 D E S C R I P T I O N P A R T N O . ADAPTERS & INSETS ADAPTER TOP, convert SW-10 from 11 qt. 20822 to 4 qt. Inset ADAPTER TOP, convert SW-10 from 11 qt. 20175 to 7 qt. inset 4 QT. ROUND INSET w/ lid 20774 7 QT. ROUND INSET w/ lid 20587 11 QT. ROUND INSET w/ lid 20908 11 QT. ROUND INSET w/ hinged lid 21057 Always use an in[...]
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Page 13
D E S C R I P T I O N P A R T N O . ACCESSORIES 6 oz. SOUP LADLE 21764 LEGS, 1” Plastic, set of 4 21109 LEGS, 2” Plastic, set of 4 20605 *LEGS, 4” Plastic Adjustable, set of 4 20314 *LEGS, 4” Metal, Adjustable, set of 4 20563 * Not for use on all appliances. Clearance restri ction s may apply. Consult factory CUST OMER SERVICE DA T A please[...]
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Page 14
Genuine Parts Protect - YOU - All - W ays SER VICE TRAINING - QUALITY SER VICE SER VICE TRAINING - QUALITY SER VICE CUSTOMER SA TISF ACTION CUSTOMER SA TISF ACTION Commercial Food Equipment Service Association Wells Bloomfield proudly supports CFESA Commercial Food Equipment Service Association PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD[...]