BT BT Versatility manual

Ofces W orldwide The telecommunications services described in this publication are subject to availability and may be modied from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British T [...]

BT Versatility Installation and maintenance Manual 1 Contents Introduction 2 General overview 2 Safety Precautions during installation and system upgrades 3 Electrostatic precaution (ESP) 3 Lightning and surge voltage protection 3 Installation checklist 6 Installing the Centr al Control Unit 7 CCU Location(CCU) 7 Mounting the CCU 7 CCU Mounting bra[...]

BT Versatility Installation and maintenance Manual 2 Introduction This document describes th e practices to be adopted by field engineers d uring installation and maintenance of the BT Versatility . A more detailed desc ription of the product, along with customer programmable facilities an d features, may be fo und in the BT Versatility Owner'[...]

BT Versatility Installation and Maintenance M anual 3 Safety Precautions during in stallation and system upgrades Always unplug or isolate th e mains supply when installing or upgrading the system. After installing the central control unit (CCU) and all required modules, e nsure that the following points are checked before switching the mains power[...]

BT Versatility Installation and maintenance Manual 4 BT Versatility - Packages, S pares and Maintenance Items BT Code BT Versatility P ro. Plus(Includes Syst em, VM, 1M,2V8 ) BT Vers Pro Plus 2+8 Digital VD S 007193 BT Vers Pro Plus 4+16 Digital V DS 007194 BT Vers Pro Plus 6+24 Digital V DS 007195 BT Vers Pro Plus 8+32 Digital V DS 007196 BT Versa[...]

BT Versatility Installation and Maintenance M anual 5 BT Versatility 8 Port Extension Module VDS 007225 BT Versatility Hospitality Application VDS 007226 BT Versatility Options Module VDS 007227 BT Versatility V Telephone VD S 007228 BT Versatility V8 Featurephone 007229 BT Versatility V16 Featur ehone VDS 007230 BT Versatility V16 XP Expa nsion Co[...]

BT Versatility Installation and maintenance Manual 6 BT Versatility Options MDF MTC 007261 BT Versatility Mod Retentn Long 1/4 turn Screw MTC 007262 BT Versatility V16 Console to V16 Connection Cable MTC 007263 BT Versatility V16 PSU MTC 007264 BT Versatility PSTN Module MTC 007265 BT Versatility ISDN2 Module MTC 007266 BT Versatility Voice Mail Mo[...]

BT Versatility Installation and Maintenance M anual 7 Installing the Cent ral Control Unit CCU Location(CCU) The CCU is intended for installation in a residenti al or office-type environment. It n eeds to be mounted at a convenient working height on a dr y, flat wall. The no rmal height is 1.5 m from the floor to the bottom of the CCU case. Do not [...]

BT Versatility Installation and maintenance Manual 8 CCU Mounting bracket clearances The main unit is mounted o n a wall using the bracket supplied and should have top and si de clearance as shown below. CCU Mounting Bracket If the system is to be equi pped with a Ports, Option s or I nternet module then two mounting brackets need to be installed. [...]

BT Versatility Installation and Maintenance M anual 9 Mounting the CCU The CCU is mounted on the bracket by sliding it on fro m the left hand side. The marks on the si de of the CCU must be lined up with t he flanges on the wall bracket as shown below before sl iding the CCU into place. When you slide it f ully to the right-hand side of t he bracke[...]

BT Versatility Installation and maintenance Manual 10 Modules located in the CCU There are a numb er of modules that can be installed in the CCU. • Analogue Line Module (Coloured Blac k). This provides 2 Analogue exchange lines. Up to two of these modules can be installed in the CCU to provide two or four Analogue lines. • Digital Line Module ([...]

BT Versatility Installation and Maintenance M anual 11 System Expansion To equip the switch with mo re than 8 extensions or to add an Internet or Op tions module, a b ackplan e, mounted on a second wall bracke t, is needed. The power must be disconnected to inst all the backpl ane or expansion modules. Installing the Backplane wall bracket The CCU [...]

BT Versatility Installation and maintenance Manual 12 Mounting the Backplane Slide the backplane on from the right hand side. Ensure the connector is fully mated with the CCU. Securing the backplane to the wall bracket A mounting screw is used to securely locate the back plane on the wa ll bracket. This provides additional rigidity to ensure the ba[...]

BT Versatility Installation and Maintenance M anual 13 Expansion Modules There are three types o f expansion module that can be i nstalled on the back plane. These are the Ports Module, the Internet Module and the Opt ions Module. All these mod ules are installed in the same way. Modules are supplied in two parts. The MDF, which is connected to the[...]

BT Versatility Installation and maintenance Manual 14 Installing an Expansion module Install the Backplane as desc ribed on page 12. Install the MDF in the first free le ft-hand slot on the backplane. Lock the MDF in place by pushing the lock bar up ward using a screwdriver. Lift the MDF cover and install the mod ule. Push up to lock[...]

BT Versatility Installation and Maintenance M anual 15 Analogue line module The Analogue Line mod ule contains circuitry for 2 Analogue Lines. The module is coloured BLACK and it can be in stalled in the CCU and also on the Ports MDF. Installing the Analogue Module in the CCU Remove the cover of the CCU. Inse rt the Analogue module in the Network s[...]

BT Versatility Installation and maintenance Manual 16 To Locate the Analogue Module in the Ports Module: Remove the Ports Mod ule by firstly opening the Ports MDF cover Open the Ports module and remove it from the MDF Insert the Analogue Module (or modules) on the MDF connectors The upper slot is the fi rst module position First network module[...]

BT Versatility Installation and Maintenance M anual 17 Digital Line Module (ISDN 2) Basic Rate ISDN expansion module The ISDN Basic Rate Module provides one Basic R ate ISDN circuit (2B+D). The module is coloured RED, and can be inst alled in the CCU an d also in the Ports MDF. Installing the Basic Rate ISDN Module in the CCU Remove the cover of th[...]

BT Versatility Installation and maintenance Manual 18 To Locate the Digital Line Module (ISDN 2) in the PORTS module Remove the Ports Mod ule by firstly opening the Ports MDF cover Open the Ports module and remove it from the MDF Insert the Digital Line Modul e (or modules) on the MDF connectors The upper slot is the fi rst module position The top [...]

BT Versatility Installation and Maintenance M anual 19 System ISDN settings The system can be configur ed with 8 Basic Rate ISDN interface s. Half of these can be config ured for internal S-bus operation. The second interface on the CCU and each of the Ports Modules can be programm ed as S-bus interfaces for ISDN to-the-desk. T 0 interface terminat[...]

BT Versatility Installation and maintenance Manual 20 Voicemail module The Voice module is coloured B LUE It is located in the Voice Module slot in the CCU. There are two ver sions. Two Port with 2 hours capacity, 4 port with 4 hour capacity and 8 port with 20 hours capacity. A label identifies the 3 different modules. The la bel location is indica[...]

BT Versatility Installation and Maintenance M anual 21 Primary Rate Interfac e (Availability TBC) The Primary rate I SDN Module (30B+D) is coloured Yellow It is located in the Primary rate ISDN Slot in the CCU[...]

BT Versatility Installation and maintenance Manual 22 Connecting the battery backup unit to the system The Battery back up provides operation o f an 8 + 32 system with 8 external calls and 3 internal calls running for approximately 40 minutes in the event of a power failure. The batt ery will support 11 e rlangs of voice traffic for 40 minutes. An [...]

BT Versatility Installation and Maintenance M anual 23 Connecting the Battery Ensure the battery switch on the BBU unit is turned off. • This switch does not turn off the ma ins su pply. The mains is disconnected by unplugging the mains cord • Insert the battery into the battery cavity in the CCU • Connect the cables from the battery charger [...]

BT Versatility Installation and maintenance Manual 24 F eaturephone V16 V16 Featurephone connections (underside of phone) All V16 Featurephones are supplied with a 5v DC Power transformer Handset connecto r Line cord connecto r DC Ada p ter con necto r Data Port Headset Port V16 Console socket 6 Display Keys 16 programmable keys . V olume Keys Mess[...]

BT Versatility Installation and Maintenance M anual 25 F eaturephone V8 V8 Featurephone connection s (underside of phone) Handset connecto r Line cord connecto r DC Ada p ter con necto r Headset Port Data Port 8 P r ogrammable keys. 6 Display Keys V olume Keys Message waiting/ Ringing indicator Clear Ke y Scroll / Edit ke y s Numeric Keypad Handset[...]

BT Versatility Installation and maintenance Manual 26 Attaching the Featurephone desk plinth (V8 and V16) Position at 35 degrees Position at 20 degrees W all mount Plinth p osition Plinth position 20 ° Plinth position 35 °[...]

BT Versatility Installation and Maintenance M anual 27 V16 expansion console The V16 featurephone can b e equipped with a 32 ke y modu le. This prov ides 32 additional programmable keys. Up to eight V16 feat urephones can be equipped with this module. From the syst em programming menus you program which extensi ons are equipped with this module. Fe[...]

BT Versatility Installation and maintenance Manual 28 Clip, Plinth and installation of the V16 expansion console NOTE: For the 20 deg rees position or the 35 degree s position relate to page 26 . 15 cm cord (RJ11 connector) Cord Rail[...]

BT Versatility Installation and Maintenance M anual 29 Wall-mounting a Featurephone The phone plinth is inverted on the base to wall mount the phone. Locate, drill and plug the 2 screw locations as shown be l ow. The holes should be de ep enough to accept a 2.5 cm screw. Insert the t wo screws leaving sufficient space to clip the base over them. Lo[...]

BT Versatility Installation and maintenance Manual 30 Door Intercom The door intercom is connected to ext ension 23, the fourth extension on the CCU. Mounti ng screw Door i nterc om bracke t Connect the single pair fro m the door interc om to the AB connections on extension 23. The system must be programmed to recognise the Door intercom. R efer to[...]

BT Versatility Installation and Maintenance M anual 31 Cabling the unit All Line and Extension circuit cabling is inserted from the top o f the unit. There are breakouts as shown on the top of the unit to facilitate routing of cables into the MDF ar ea. Connecting the extensions It is recommended that all extensions be cabled with 2 pairs. The Fe a[...]

BT Versatility Installation and maintenance Manual 32 Four wires per Extension are connected at the Main Equi pment. Spare wires must be neatly laid back away from the connectors. To prevent cross talk or interference, cab le pairs should not be split or the spare wire of cable pairs used. All Extensions should connect into standa rd line jack unit[...]

BT Versatility Installation and Maintenance M anual 33 CCU connections The CCU has the following connectors:- • Eight four way Krone connectors for the extensions • Two four way Krone connectors for the A nalogue Lines. Two lines are terminated on each connector. • Three RJ 45 connectors for the Basic rate ISDN interfac es. Two T 0 network co[...]

BT Versatility Installation and maintenance Manual 34 • The MOH Module ma y be used with all Systems provided they are running above so ftware versions or later The MOH Module provid es an isolation barrier between the Extension Port and the Music Source and it MUST be installed if an Ext ernal Music Source is being connected to an Extension Circ[...]

BT Versatility Installation and Maintenance M anual 35 • Two 2 pole switches ar e also provided for th e 100 ohm terminating resistance for the ISD N Basic Rate accesses, SW1 and SW2 . Internet Module MDF Connections The Internet Module h as 4 RJ 45 connectors provid ing 4 10 /100Base T Ports fo r an Internal LAN and a connection for the ADSL mod[...]

BT Versatility Installation and maintenance Manual 36 Options Module MDF Connec tions The options module is equipped with a stereo jack for an ‘external Music on hold’ input. Krone IDC connectors are provided for the Central Bell and the External extensio n. The Central bell and the e xternal extension are cabled with extension cabling. They ar[...]

BT Versatility Installation and Maintenance M anual 37 Expanding an Existing syst em Modules may be re moved and re-inser ted in a system without disconnecting the power. See page 38. However if additional modu les are being installed in a working system it is necessary to po wer the system down before installing an MDF or Backplane. If additional [...]

BT Versatility Installation and maintenance Manual 38 Maintenance procedures Faults can be rectified on site by replacing faulty modules or P CBs Hot Swapping faulty modules The Network modul es can be replaced without po wering the system do wn. If a Network modul e is replaced by the s ame type of module e. g. Analogue by Analogue, the switch wil[...]

BT Versatility Installation and Maintenance M anual 39 Replacing a faulty Module MDF To replace a faulty MD F of a Ports, Internet or Options module the procedure is as follows: 1. Remove the cabling from th e MDF ensuring the ca bles are correctly tagged so the y can be readily reinstalled. 2. Po wer the system down b y un plugging it at the mains[...]

BT Versatility Installation and maintenance Manual 40 Replacing F aulty PCBs Replacing the 008 extension board If a fault occurs on the first eight extensio ns the 008 extension PCB must be replaced. This PCB is NOT hot swapp able. The System must be p owered down to change this board ESD precautions must be taken when repl acing this board. Connec[...]

BT Versatility Installation and Maintenance M anual 41 Replacing the CCU Control PCB This PCB is NOT hot swapp able. The System must be p owered down to change this board ESD precautions must be made when repl acing this board. Connect to the ESD pillar on the CCU MDF before r emoving the CCU cover The procedure to be used when replacing the CCU co[...]

BT Versatility Installation and maintenance Manual 42 Power supply unit spare fuse A spare mains fuse is located in the Power supply unit. It is in a holder directly below the installed fuse (3.15A T). If there is no power being supplied to the unit check if the fuse is blown 1. Powe r the syste m down by unplugging it at the mains. 2. If a battery[...]

BT Versatility Installation and Maintenance M anual 43 Replacing the Power Supply Unit The procedure to be used when repl acin g the Power Supply unit is :- 1. Powe r the syste m down by unplugging it at the mains. 2. If a battery is installed t urn off the BBU switch to disconnect the battery. 3. Remove any voice or networ k modules. 4. Open the C[...]

BT Versatility Installation and maintenance Manual 44 Replacing the CCU MDF This PCB is NOT hot swapp able. The System must be p owered down to change this board ESD precautions must be made when repl acing this board. Connect to the ESD pillar on the CCU MDF before r emoving the CCU cover The procedure to be used when replacing the CCU MDF unit is[...]

BT Versatility Installation and Maintenance M anual 45 Po w e r f a i l When planning the extension wiring for the system, co nsideration should b e given to the use and location of Featurephones and 2-wire extensions. Analogue In the event of a total syste m power failure, at leas t 50% of the equipped lines are switched to extensions. Lines 1 and[...]

BT Versatility Installation and maintenance Manual 46 Po w e r u p a n d te s t • Ensure the mains plug is fitted with a 3A fuse. Switch on • Power up the system by inserting the mains plug. • Wait approximately 30 seconds for the system power up routine to be complete. • Check that the vital activity LED is flashing. This is the top led of[...]

BT Versatility Installation and Maintenance M anual 47 Programming Essential programming is carried o ut either from a Featurephone connected to extension 20 or via the BT Versatility wizard, the progr amming PC application. Ensure that the following program ming is done. Equipped exchange lines The system assumes that all line cards have lines con[...]

BT Versatility Installation and maintenance Manual 48 Call Barring Extensions are entered into different Classes for bar ring purposes. There are 6 classes select ed under 'Extension' programming. There are also four tables of codes selected in 'System' pr ogramming which determine additiona l codes that are bar red or allowed: [...]

BT Versatility Installation and Maintenance M anual 49 Internet Module Programming The Internet Module can only be programmed from the BT Versatility wizard progr amming packa ge running on a PC connected to th e seri al interface. When the BT Versatility wizard is running se lect the Internet Module programming. Installation W izard The installati[...]

BT Versatility Installation and maintenance Manual 50 • The following screen is displaye d • If an ADSL line is connected to the Internet module, select ADSL • If ISDN is to be used, select ISDN ADSL ADSL provides a high-spee d "always on" service wher eby the Intern et module is permanently connected to the Internet using a standar[...]

BT Versatility Installation and Maintenance M anual 51 • Enter the Username . This will be provided by th e ISP. • Enter the Password . This will be provided by the I SP. • Profile active . This must be set to Yes. The Internet modul e is now set up to access the Int ernet using ADSL. ISDN The Internet modul e can use any ISDN line connected [...]

BT Versatility Installation and maintenance Manual 52 Recommendations for customer training As part of the installation, the customer is entitled to a 30 minute, system familiarisation tutorial. This should cover the following: • Use of the Featurephone m enus and assoc iated keys • Taking, making and transfer ring calls on Featurephones and tw[...]

BT Versatility Installation and Maintenance M anual 53 T roubleshooting All faults can normally be traced quit e readily to a particular P CB. Prior to replacing any PCB, fault conditions should be checked to se e if they are caused by p rogramming or mis-operation. The Featurephone display will often indicate which system features have b een set. [...]

BT Versatility Installation and maintenance Manual 54 T echnical specification Type of system Hybrid/PBX ISDN 2 line Max 4 ISDN (2 B+D) Basic Ra te lines Analogue lines Max 8 Loop calling Guarded clear a nalogue lines Terminals Max 33 V standard term in al, 40 on Hospitality system Max 32 V 8 - 8 key Featurephone, 40 on Hospitality system Max 32 V [...]

BT Versatility Installation and Maintenance M anual 55 External Music on hold Stereo ja ck connector (on Options Module) Input impedance 10k ohm Nominal 775 mV RMS MOH Module (if no Options Module installed) Input impedance 1k6 ohm Nominal 200 mV RMS External Paging Port Output Level 25 - 32mA Impedance 600 ohm System speed dials Max. 500 Extension[...]

BT Versatility Installation and maintenance Manual 56 ISDN Access to B-channels on PABX P PP, MLPPP, BAC P Protocols IP V4 Authentication PAP/CHAP DHCP DHCP server supports up to 100 IP addr esses Routing Static routing Firewall NAT, Packet filtering Call management Idle timers Time of day restriction Management Local management Remote management I[...]

BT Versatility Installation and Maintenance M anual 57 INDEX 20 degrees, 27 35 degrees, 27 additional modules , 38 ADSL, 7, 36, 50, 51 Analogue , 46 Analogue line module , 16 Analogue Line Module, 11 Analogue Line s, 34, 35 Analogue Module, 17 backplane, 13, 14 Backplane , 13 Battery , 24 Battery backup unit , 23 Cable limitations, 37 Cabling , 32 [...]

Ofces W orldwide The telecommunications services described in this publication are subject to availability and may be modied from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British T [...]