Gateway M500 manual

Gatewa y M500 Notebook Cust omizing T roubleshooting user's guide[...]

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i Contents 1G e t t i n g S t a r t e d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Connectin g and s tarting your no tebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Care and maintena nce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

ii 3 Managing Pow er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Using the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 6 Using the battery for th e first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

iii Setting up a hom e offic e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Traveling wi th your n otebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Preparin g your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 What [...]

iv B Safety, R egulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . . . 9 5 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105[...]

1 1 Getting Star ted Read thi s chapter to le arn how to: ■ Connect and sta rt your notebook ■ Care for your notebook[...]

2 Chapter 1: Getting Started www .gatew ay .com Connecting and star ting y our notebook T o connect and s tart your notebook: 1 T urn your notebook over so the bo ttom is facing up. 2 Insert the batter y at an angle (1), press gently on th e battery (2) until it clicks into place. Th en slide the battery lock latch into the locked positi on 3). Imp[...]

3 Connecti ng and starti ng your notebo ok www .gatew ay .com 3 Connect one end of the AC adapter to the power connector on the back of your notebook an d the other end to a correctly groun ded electrical outlet.[...]

4 Chapter 1: Getting Started www .gatew ay .com 4 Slide the cover release latch to the left (1) to o pen the LCD pa nel (2). Pres s the power button (3) to turn on the po wer . The POST (p ower-on self-test) routine executes and W indows begins loading. Important T o turn off your no tebook, we recom mend that you use th e Window s T urn Off option[...]

5 Care and ma intenance www .gatew ay .com Care and maintenance T aking care of y our notebook ■ D o n o t e x p o s e y o u r n o t e b o o k t o d i r e c t s u n l i g h t . D o n o t p l a c e i t n e a r sources of heat , such as a ra diator . ■ Do not expose your notebook to temperatures below 32ºF ( 0ºC) or above 122ºF (5 0ºC). ■ D[...]

6 Chapter 1: Getting Started www .gatew ay .com T aking care of y our battery ■ Use only batteries of the same kind as rep lacements. T urn off your notebook before removing or replacing batteries. ■ Do not tamper with b atteries. Keep them away from c hildren. ■ Dispose of used batteries according to local regulations. Recycle if at all poss[...]

2 7 Getting F amiliar with Y our Notebook Read th is chapter to learn about: ■ Com ponents , port s, and jac ks ■ Features of your no tebook[...]

8 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com To p # Item Icon Description 1 LCD p anel Displ ay s noteboo k output. 2 Status indicato rs LEDs (light-emi tting dio d es) that turn on a nd off to sho w the st atus of y our notebo ok and its functio ns and componen ts. 3 A V control panel Control button s f or playi ng audio/v[...]

9 Top www .gatew ay .com 6 Speak ers Output s ound. 7 T ouc hpad b u ttons (left and right) The left a nd r ight bu ttons functio n like the le ft and r ight mo use butto ns. 8 K eyboa rd In puts data i nto your note book. 9 Multi-fu nction butto ns Buttons f or opening fre quently used prog rams . Se e “Multi-funct ion bu ttons” on page 29 f o[...]

10 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Fr ont # Item Description 1 Battery ba y Insert the battery into this ba y . 2 Eject b utton Press to e ject the CD or D VD . 3 D VD/ CD-R W dr iv e indica tor This LED lights up w hen the D VD/ CD-R W driv e is in us e. 4 D VD /CD-RW dr iv e Inser t C Ds or D V Ds in to th is d[...]

11 Left www .gatew ay .com Left # Item Icon Description 1 Har d drive b ay The hard d r i ve is loc ated in thi s ba y . 2 PC Card slot Insert one T ype II 16-b it PC Card or 32-bit CardBus PC Card into this slot . 3 PC Card eject butto n Press to remo ve the PC Card from the PC card slot. 4 SD mem or y card slot Inse r t an SD (S ecured Digital) m[...]

12 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Right # Item Icon Description 1 USB por ts Plug USB (Uni versal Serial Bus) de vices (such as a USB Io mega™ Zip™ dr ive, pri nter, scanne r , camera , ke yboard, or mou s e) into these po r ts. 2 V e ntilation f an Helps cool in ternal compon ents. Do not bl ock or ins er t[...]

13 Back www .gatew ay .com Bac k # Item Icon Description 1 P ow er connector Plug the A C adap ter cab l e into this connec tor . 2 External mo nitor port Plug an e xternal V GA monitor into th is port. 3 S-Video jack Plug an S-Vi deo de vice (such as a tele vision) into t his jac k. 4 Mod em jac k Plug a mo dem cable i nto this jac k. 5 Netw ork j[...]

14 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com 11 IEEE 1394 po r t (4-pin) Plug an IEEE 1394 ® (also kno wn as FireWire ® or iL ink ® ) devic e (suc h as a digi tal video camer a) into this 4-p in IEEE 1394 port . 12 IEEE 1394 por t (6-pin) Plug an IEEE 1394 (also kno wn as FireWire or iLink) d evice (s uch as a digital v[...]

15 Bottom www .gatew ay .com Bottom # Item Icon Description 1 Battery loc k latch Slide to unloc k the battery . 2 Battery releas e latch Slide to re move t he batter y . 3 Battery ba y Insert the battery into this ba y . 4 Har d drive b ay The hard d r i ve is loc ated in thi s ba y . 5 Har d driv e prote ctor Protec ts the hard driv e from acci d[...]

16 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Features This notebook was designed with the user in mind. Here are just a few of its many features: P erformance ■ Mobile Intel® Pentium™ 4 Proce ssor - M with Enhanced Intel® SpeedStep ™ technolog y ■ 512K on-d ie L2 ca che ■ 15.2” 15:10 S X GA (128 0x854) widesc[...]

17 Features www .gatew ay .com Connectivit y ■ High-speed fax/data software modem ■ Onboard PCI 10/ 100 Mbps LAN su pport ■ Fast infrared wireless communication ■ 3 USB (Universal Serial Bus) ports (2.0) ■ 2 IEEE 139 4 po rts ( one unpowered 4-pin port and one powered 6-pin p ort) ■ 802.11b wireless L AN Human-centric design and ergonom[...]

18 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com LCD panel The graphics displa y offers excellent viewing, displ ay quality , a nd desktop-performa nce graphics. Y our notebook supports a widesc reen Thin-Film T ransistor ( TF T) liquid crystal display (LCD) displaying up to 16.7 million colors at 1280 × 854 Super eXtended Gr[...]

19 Status i ndicators www .gatew ay .com Status indicator s Y our notebook has seven ea sy-to-read status indicators (LEDs) under the LCD pane l. The Power and Stand by indicators are visible even when you cl ose the LCD panel so you can see the status of your notebook while the cover is closed.[...]

20 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com # Item Icon Description 1 Wirel ess communi cation Lights when t he Wireles s LAN ca pabilitie s are enab led. 2 P ow er Lights w hen y our noteb ook is on. Blin ks whe n a batt er y-low cond itio n occu rs. 3 Stand by Blinks wh en noteboo k enters Hibernation mode . 4 Med ia ac[...]

21 Keyboa rd www .gatew ay .com K eyboar d T h e k e y b o a r d h a s f u l l - s i z e d k e y s w i t h a n e m b e d d e d k e y p a d , s e p a r a t e c u r s o r keys, two Wi ndows keys, and t welve function keys. Special ke ys Loc k keys The keyboard has th ree lock keys which you can toggle on and o ff. Lock Description Caps Lock When Caps[...]

22 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Embed ded nu meric ke ypad The embedded n umeric keypad function s like a desktop numeric ke ypad. It is indicated by small characters lo cated on the upper-right corner of the key caps. T o simplify the keyboard legend, cursor-co ntrol key symbols are not printed on the keys De[...]

23 Keyboa rd www .gatew ay .com Windows ke ys The keyboard has two keys that perform W indows-specific functions. Hotkeys Y our notebo ok employs hotkeys or key combinations to access most of your notebook’ s controls like screen contrast and brightness and the BIOS Set up utility . Key Description Windo ws logo key Star t b utton . Combin ations[...]

24 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Activ ating hotkeys When activating ho tkeys, press and hold the F N k ey be for e pr essi ng th e other key in the hotkey combination. Hot Key Function Icon Description F N +F1 Hotk e y help Displ a ys a list o f th e ho tk eys an d their func tions . F N +F2 Standb y Puts y ou[...]

25 Keyboa rd www .gatew ay .com K e yboar d er gonomics Located below the keybo ard, the wide and curv ed palm rest is ergonomically designed to provide you with a comfortable place to rest your hands while you type.[...]

26 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com T ouc hpad The built-in touchpad is a pointing devic e that senses movement on its surface. This means the c ursor responds a s you move your fin ger on the surface o f the touchpad. The central location on the palm rest provides optimum c omfort and support.[...]

27 Touc hpad www .gatew ay .com T ouc hpad basics T o use th e touchpad: ■ Move your finger across the touchpad t o move the cursor . ■ Press the left (1) and righ t (2) buttons lo cated on the ed ge of the touchpad to make selections and run functions. These two buttons are simila r to the left and right butt ons on a mouse. T appin g on the t[...]

28 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Function Left Button Right Button T ap Ex ecute Clic k twice quic kly . T ap twi ce (at the same s peed as doub le-click ing the mouse b utton). Sele ct Click once. T ap o nce. Drag Click a nd hold, then use y our finge r to drag t he cur sor o n the touch pad. T ap twice (a t t[...]

29 Mult i-function buttons www .gatew ay .com Multi-function b uttons Located at the top of the key board are five multi-function butt o ns used to open frequently used programs or functions.[...]

30 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com # Item Icon Description 1 Wirel ess communi cation Press this b utton to turn the Wir e less LAN functio n o n and off. F or more inf ormation, see “Wireless c ommun ication ” on page 3 6. 2 E-mai l Press thi s to ope n the e-mai l progr am. 3 Internet bro wser Press this b [...]

31 Storage www .gatew ay .com Stora g e This notebook supp lies you with the following media storage: ■ High-capac ity Enhanced-IDE ha rd drive ■ Slot-loa ding DVD/CD -R W drive ■ Secur e Digit al (SD) slot Har d dr ive The high-capacity hard drive is the an swer to your storage need s. This is where your program s and data a re stored. Optic[...]

32 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Ejec ting th e disc T o eject the disc from the slot, press the eject button and wait for the drive to eject the disc.[...]

33 Storage www .gatew ay .com Pla ying D VD mo vies T o play DVD movies in your notebook, insert the DVD into the drive and th e DVD movie will automatically pla y after a few seconds. Important When y ou open the D VD pla ye r f or the firs t time, the progr am ask s yo u to input th e region co de. D VDs a re divided i nto 6 regions. Once your D [...]

34 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Connectivity options Y our notebook has built-in feat ures for connecting t o a network and communicating w ith other c omputers. Ethernet and LAN The built-in netwo rk feature allows you to connect your n otebook to an Ethernet-ba sed (10/100 Mbps) network. T o use the network [...]

35 Connectiv ity options www .gatew ay .com Fa x / d a t a m o d e m Y our notebook has a built-in fax/data modem. T o use the fax/data modem jack, c onnect a telephone cable from th e modem jack to a telephone jack . Wa r n in g This modem port is not compatib le with digital phon e lines. Plugging thi s m od em i nto a digital pho ne line will da[...]

36 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Wire less comm unic ation This notebook has a wireless com munication feature built- in. This feature allows you to communi c ate with other wireless communic ation devices. Y ou can manually turn off your wireless communicatio n feature. Wa r n in g Radio frequency wireless com[...]

37 Connectiv ity options www .gatew ay .com F a st infrared Y our notebook’ s fast infrared (FIR) port a llows you to do wireless data transfer with other IR-aware c omputers and periph eral de vices such as PDAs (pers onal digital assistants) , mobile phones, and infrared printers. The infrared port can transfer data at speeds of up to 4 Mb/ s a[...]

38 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com A udio Y our notebook includes 16- bit high-fidelity stereo audio. The speakers, loc ated near the keyboard, direct sound towards you to further enhanc e sound output. There are au dio ports on the bac k of your notebook. See “Back” on page 13 fo r the location o f these por[...]

39 Audio www .gatew ay .com A V c ontrol pa nel The A V control panel is a special feature o f your notebook. Through this A V co ntr ol pa nel, you ca n pla y mos t of y our a udio/v ideo CD, DVD, MP 3, and S D media. . # Item Icon Description 1 LCD di splay Liq uid- cry stal d isplay (LCD) di splays curr ent media s tatus. 2 P ow er bu tton T ur [...]

40 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Und er standi ng the A V c ontr ol panel LCD panel The A V c ontrol panel LCD panel displays all the information pertaining to the audio/video m edia that is bein g pl ayed in yo ur n ote book. 8 Repea t butto n Se lects the o ptions: no repeat, repe at the currently pla ying tr[...]

41 Audio www .gatew ay .com # Item Description 1 Har d drive Indicate s a fil e on the hard dr ive is pl a y ing. 2 CD I ndica tes a CD is pl a yin g. 3 Video Indicate s a D VD or video CD is pla ying. 4 T ra ck numb er Displ ay s wh ich tr ack is playing . 5 Elaps ed time Displa ys the amoun t of time the tr ack has been pla ying. 6 V olume/Mute D[...]

42 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Adj ustin g the v olu me Press the minus (-) button on the A V control panel to decrease the volume on the speaker , press the plus (+) butt on to increase the volume.[...]

43 Securi ng your notebo ok www .gatew ay .com Securing y our notebook Security features include hardware and software locks — a security slot and password. Security slot A security slot locat ed on the left side of your notebo ok lets you connect a Kensington -compatible notebook securit y lock. W r a p a n o t e b o o k s e c u r i t y l o c k [...]

44 Chapter 2: Getting Famil iar with Your Not ebook www .gatew ay .com Pa s s w o r d s Passwords protect your n otebook from unauthorized access. When set, no o ne can access your noteboo k without entering the correct password. There are three type s of passwords you can s et: ■ Setup Password secures your notebook against unauthorized entry to[...]

3 45 Mana ging P o wer Read thi s chapter to le arn how to: ■ Inst all and re move the batte ry ■ Recharge the battery ■ Manage power usage[...]

46 Chapter 3: Managing Powe r www .gatew ay .com Using the batter y Y our notebook’ s battery lets you use your notebook without having to plug i t into an electrical outlet. The battery recharges when the AC adapter is plugg ed into your notebook and an elec trical outlet. The battery has the following chara cteristics: ■ Employs curre nt batt[...]

47 Using the ba ttery www .gatew ay .com Installing the battery T o install a battery: ■ Insert the batter y at an angle (1), press gently on th e battery (2) until it clicks into pl ace, then slide the batt ery lock latch into th e locked position (3). Wa r n in g Do not e xpose batteries to temper atures be low 32 °F (0°C) or abov e 140°F (6[...]

48 Chapter 3: Managing Powe r www .gatew ay .com Remo ving the battery T o remove the batter y: ■ Slide the battery lock latch into the un locked position (1), slide and hold the battery release latch (2), then lift t he battery by using the built-in slot in the battery (3) and pull the battery out of the bay (4). Important Bef ore removi ng the [...]

49 Using the ba ttery www .gatew ay .com Rechar ging the batter y T o charge the batter y: ■ Install the battery , then plug the AC adapter into your notebook an d an electrical outlet. Charging modes The adapter has two chargin g modes: ■ Rapid m ode Y our notebook uses rapid charging when power is turned off and the AC adapter is connected to[...]

50 Chapter 3: Managing Powe r www .gatew ay .com Optimizing battery life Optimizing battery life pr olongs the charge/rec harge cycle and im proves recharge efficiency . Follow these suggestions to optimize and maximize ba ttery power: ■ Pur chase an extra battery . ■ Use the AC adapter wh enever possible so the battery is reser ved for on-the [...]

51 Using the ba ttery www .gatew ay .com The following table sh o ws the recommended course of a ction to take when you encounter a battery-low condition. Situa tion Recomme nded Ac tion A C adapte r and el ectr ical outl et avai la ble 1 Conne ct the A C adapter to the computer . 2 Sa ve all necessary file s. 3 Resume w ork. T urn off the co mp ut[...]

52 Chapter 3: Managing Powe r www .gatew ay .com P o wer manage ment Y our notebook has a built-in power management unit that monitors system activity . System a ctivity refers to any activity in volving one or more of the following devices: keyboard, mouse, hard drive, a pe riph eral d evice co nnecte d to the parallel port, and video memory . If [...]

4 53 Using P eripheral De vices and Options Read thi s chapter to le arn how to: ■ Conne ct perip heral de vices ■ Use hardware options ■ Upgrade your notebook[...]

54 Chapter 4: Using Peri pheral Devices and Options www .gatew ay .com External monitor Y ou can connect an external monitor to the CRT port. Read the monitor manual for addit ional instructi ons. Using sim ultaneous display Your notebook takes advantage of W indow s multi- display capabili ty , allowing you to use your notebook for presentatio n p[...]

55 S-Vi deo www .gatew ay .com S-Video The S-V ide o jack a llows you to output t o a television or display devices that support S-V ideo input.[...]

56 Chapter 4: Using Peri pheral Devices and Options www .gatew ay .com External ke yboar d T h i s n o t e b o o k h a s a k e y b o a r d w i t h f u l l - s i z e d k e y s a n d a n e m b e d d e d k e y p a d . If you feel more comfortable using a desktop keyb oard, you can connect a USB external keyboard. T o connect an external key board, plu[...]

57 Extern al pointin g device www .gatew ay .com External pointing de vice This notebook ac cepts a USB mouse o r a similar pointi ng device.[...]

58 Chapter 4: Using Peri pheral Devices and Options www .gatew ay .com Printer Y ou can connect a printer to your notebook’ s pa rallel or USB po rt. See your printer manual for operating instructions.[...]

59 Audio devices www .gatew ay .com A udio de vices Audio device s connect to the audio port s on the back of yo ur notebook. Y ou can plug a n external microp hone into the microphone jac k, an audio line-i n device into the line-in jack, a nd amplified speakers or headphones into the microphone jack. See “B ack” on page 13 for information abo[...]

60 Chapter 4: Using Peri pheral Devices and Options www .gatew ay .com PC Car d Y our not ebook has a bu ilt-in CardB us PC Card slot t hat can accom modate one type II PC Card. Contact Gateway for PC Card options available that you can purc hase for your notebook. PC Car d slot The type II CardBus PC Card slot found on the left side of your notebo[...]

61 PC Ca rd www .gatew ay .com Inser ting a card Insert the ca rd into the slot an d make the corre ct connectio ns (for exa mple, a network cable), if necessary . See your card manua l for details. Eject ing a card Before ejecting a PC Ca rd: ■ Exit the program using the card ■ Left-click the PC C ard icon on the taskbar and stop the card oper[...]

62 Chapter 4: Using Peri pheral Devices and Options www .gatew ay .com USB de vices Y our notebook has three USB (Universal Serial B us) (2.0) ports tha t allow you to connec t periphe ral devices. Common USB device s includ e a mouse, keyboard, or digit al camera.[...]

63 IEEE 13 94 devices www .gatew ay .com IEEE 1394 de vices Y our notebook's fast IEEE 1394 ports allow you to connect IEEE 1394 supported devices like a dig ital video camera or o ptical drive. Y our notebook comes with two IEEE 1394 p orts: a 4-pin po rt and 6-pin port . See your peripheral device's documentation for details.[...]

64 Chapter 4: Using Peri pheral Devices and Options www .gatew ay .com Miscellaneous options Ad ditional A C adapter s and batte ries Y ou can order an AC adapter and spare batteries from Gateway . Battery It is a good prac tice to h ave a spa re batter y aroun d, especi ally when you trav el. The Li-Ion battery , coupled with the power mana gement[...]

65 Key com ponent upgrad es www .gatew ay .com K ey component upgrades Y our notebo ok delivers superior power and pe rformance. However , some users and the programs they use may de mand more. This notebook allows you to upgrade key c omponents when you nee d increased performan ce. Memory upgrade This notebook comes with two DDR-266 SoDIMM (Small[...]

66 Chapter 4: Using Peri pheral Devices and Options www .gatew ay .com[...]

5 67 Mo ving with Y our Notebook Read th is chapter to learn about: ■ Moving your notebook ■ T raveling wit h your notebook[...]

68 Chapter 5: Moving with Your Notebook www .gatew ay .com Disconnecting fr om peripheral de vices T o disconnect your notebook fr om peripheral devices: 1 S a v e y o u r w o r k i n p r o g r e s s . 2 Shut down W indows and turn o ff your notebook. 3 Disc onnec t th e cor d from the AC a dapt er . 4 Disconnect the keyboard, pointing device, prin[...]

69 Moving a round www .gatew ay .com Mo ving ar ound Follow these tips when you are taking your no tebook to a meeting. Preparing y our notebook Before moving your no tebook, close and latch the LCD panel to place it in Standby mode. Y ou can now safely ta ke your notebook anywhere you go within the building. T o bring your notebook out of Standby [...]

70 Chapter 5: Moving with Your Notebook www .gatew ay .com T aking the notebook home Follow these tips when you are moving your notebook from one location to another , for example from your office to your home. Preparing y our notebook T o prepare y our notebook for transport: 1 Remo ve all me dia from the driv es. Failure to rem ove the me dia can[...]

71 Taking th e noteboo k home www .gatew ay .com Special consid erations Follow these guidelines to protect your notebook while traveling to and from work: ■ Minimize the eff ect of temperature changes by k e eping your n otebook with you. ■ If you need to stop for an extended period of time and cannot bring your notebook with you, leave your n[...]

72 Chapter 5: Moving with Your Notebook www .gatew ay .com T ra veling with y o ur notebook Follow these tips when you are traveling locally with your notebook. Preparing y our notebook Prepare your notebook as if yo u were taking it home. Be sure the battery in your notebook is charged . Airport security may require you to turn o n your notebook w[...]

73 Traveling i nternational ly with your notebook www .gatew ay .com T ra veling internationally with y our notebook Follow these tips when you are traveling from country to country Preparing y our notebook Prepare your notebook as yo u would normally prepare it for trav eling. What to bri ng with y ou Bring the following it e ms with you. ■ AC a[...]

74 Chapter 5: Moving with Your Notebook www .gatew ay .com[...]

6 75 Using Installed Pr ograms and Utilities Read thi s chapter to le arn how to: ■ Access programs in Windows ■ Program the multi-f unction buttons ■ Use the BIOS Setup utility[...]

76 Chapter 6: Using Ins talled Progr ams and Util ities www .gatew ay .com System software Y our notebook comes preloaded with the following software: ■ W i ndows XP operating system ■ DMI (Desktop Mana gement Interface) -com pliant hardware BIOS Setup utility ■ System utilities, drivers, and programs Launc h Manager Launch Manager allows you[...]

77 BIOS Se tup ut ility www .gatew ay .com BIOS Setup utility The BIOS Setup utility is a hardware co nfiguration program built in to your notebook’ s BIOS ( basic input/out put system). Y our notebook is already correctly configured and optimized, and you do not need to run this utility . Y ou can use the BIOS Setup utility to create passwords t[...]

78 Chapter 6: Using Ins talled Progr ams and Util ities www .gatew ay .com T o set a pass word: 1 Use the up arrow and do wn arrow keys to highlight a password parameter (Setup, Power-on, or Hard Disk) and press the Ente r key . The password box opens. 2 T y pe a pass word. The pas sword can consis t of as man y as eigh t alphanu mer ic c haracters[...]

79 BIOS Se tup ut ility www .gatew ay .com Remo ving a passwor d T o remove a password, use the up or down arrow key to highlig ht a password parameter and press the left or right arrow key to select None . Changing a passw ord T o chan ge a password, you have to first remove the pa ssword and then follow the instructions in “Setting a pa ssword?[...]

80 Chapter 6: Using Ins talled Progr ams and Util ities www .gatew ay .com[...]

7 81 T r oub leshooting Read th is chapter to learn how to tr oubleshoot co mmon prob lems. Wa r n in g Do not attempt to o pen and service yo ur not ebook by y ou rself. Cont act Gat ew ay for assist ance .[...]

82 Chapter 7: Troubleshoo ting www .gatew ay .com Frequentl y-asked questions This is a lis t of possible situa tions that may ari se during the use of your notebook, and it gives easy answers and solutions to these questions. I press the power b utt on, b ut the notebook does not start or boot-up. Look at the Power indicator: ■ If it is not l it[...]

83 Frequentl y-asked qu estions www .gatew ay .com No audio from the noteb ook. Chec k th e fol lowing: ■ The volume may be muted. In W indows, look at the volume control icon on the taskbar . I f it is crossed-out, click the icon and deselect the Mute option. ■ The speakers may be turned off. Press F N +F 5 to turn the speakers on (this hotkey[...]

84 Chapter 7: Troubleshoo ting www .gatew ay .com The printer d oes not w ork. Check t he foll owin g: ■ Make sure that the printer is connecte d to a power outlet and it is turned on. ■ Make sure the printer cable is connected securely to your noteboo k’ s USB or parallel port and the corresponding port on the print er . I want to set up my [...]

85 Error m essages www .gatew ay .com Err or messages If you receive an error message, note the message and take the correct ive action. The following table lists the error messages in alphabetical order together with the reco mmended co urse of action . Error Mes sages Correct ive Acti on CMOS Battery Bad Contact G atew a y . CMOS Checksum Error C[...]

86 Chapter 7: Troubleshoo ting www .gatew ay .com RAM BIOS Bad Contact Gate wa y . RAM P arity Error Contact G atew a y . Real- Time Clock Error Press F2 (during startup) to reconfigure y our noteboo k. Vide o RAM BIOS Bad Contact Gatewa y . Error Mes sages Correct ive Acti on[...]

87 Telep hone suppo rt www .gatew ay .com T elephone support Bef ore calling Gate wa y T echnical Supp or t If you have a technic al problem with your notebook , follow these recommendations before contacting G ateway T ec hnical Support: ■ Make sure that your notebook is c onnected correctly to a gro unded AC outlet that is supplying power . If [...]

88 Chapter 7: Troubleshoo ting www .gatew ay .com T el ephon e num bers Gat eway off ers a wide range of cust omer serv ice, tec hni cal s uppo rt, a nd information services. A utomated troubleshooting system T elephone number s Y ou can access the following services through your t elephone to get answers to your questions: Ser vice description How[...]

89 Tutoring and training www .gatew ay .com T u toring and training Gateway's T echnical Support professionals cannot provide hardware and software training or tut orial services. Instead, Gateway recommends the following tuto ring and training resour ces. Self-help If you have how-to questi ons about using your Gateway-supplied hardware or so[...]

90 Chapter 7: Troubleshoo ting www .gatew ay .com Tr a i n i n g Gateway provides the following in- person and computerized training: Resource Service description For more infor mation In-Store T raining at Gatewa y s tores Our frien dly and kn owl edgeab le softw are tra iners can t each y ou ho w to use the Internet and t he most popul ar softwar[...]

A 91 Specifications Read th is chapter to learn about spe cification s for your notebook.[...]

92 Appendi x A: www .gatew ay .com Micr opr ocesso r ■ Mobile Intel ® Pentium ™ 4 Processor-M with En hanced Intel ® SpeedStep ™ technology Memory ■ Onboard memo ry upgradeable to 1024 MB with 2 DDR-266 So DIMM ■ 512K on-d ie L2 ca che Data storage ■ One high- capacity , Enhanced-IDE hard drive ■ Slot-loa ding DVD/CD -R W drive ■ [...]

93 www .gatew ay .com Au d i o ■ Built-in sp eaker and microphone ■ Sound Blaster Pro- and Win dows Sou nd System-compa tible ■ Built-in subwoofer ■ Separate audio ports for line-in/microph one, and line-out/headphones K e yboar d and pointing de vice ■ 84-/85-/ 88-key W indows keyboard ■ Ergonomically -centered touc hpad pointi ng devi[...]

94 Appendi x A: www .gatew ay .com En viro nment ■ T emperature ■ Operating: 5 °C ~ 35°C ■ Non-oper ating: -10°C ~ 65° C ■ Humidity (n on-conden sing) ■ Operatin g: 20% ~ 80% R H ■ Non-ope rating: 20% ~ 80% RH Operating System ■ W indows XP H ome edition Po w e r ■ Batter y ■ 59.2-W attHour Li-Ion battery ■ 1.5-hour rapid ch[...]

B 95 Saf ety , Regulator y , and Legal Inf ormation Impor tant safety inf ormation Y our Gateway system is designed an d tested to meet the latest standards for safety of in formation technolog y equipment. However, to ensure safe use of th is pro duc t, it is i mpor tant that the safe ty ins truc tio ns ma rked on the product and in the documentat[...]

96 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gatew ay .com Setting up y our system ■ Read and foll ow all instru ctions marked on the product an d in the docu mentation before you operate your system. Retain all safety an d operating instru c tions for future use. ■ D o n o t u s e t h i s p r o d u c t n e a r w a t e r o[...]

97 Important safety in formation www .gatew ay .com Replaceme nt parts an d accessories Use only replacement parts and accessories recommended by Gateway . Important Do no t use Gate wa y produ cts in area s class ified as hazardous location s. Such areas include p atient care areas of medical and dental f aciliti es, o xygen-lad en envi ronments, [...]

98 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gatew ay .com Regulator y compliance statements Wirele ss Guida nce Low power , Radio transmitting type devices (radio frequency (RF) wireles s communication devices), may be present (embedded) in your no tebook system. These devi ces may operate in the 2.4 GHz (i.e. 802.11B/G LAN &[...]

99 Regu latory comp liance stat ements www .gatew ay .com Wa r n in g In environm ents whe re the risk of in terf erence to other devices o r ser v ices i s har mfu l or percei ved as ha rmf ul, t he option to us e a wirel ess de vice ma y be restricted or eliminat ed. Airpor ts, Hosp itals, and Oxygen or fla mmab le gas laden atmosphe res are lim [...]

100 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gatew ay .com United States o f Americ a Federal Communicati ons Commission (FCC) Intentional emitter per FCC Part 15 Low po wer , Radio t ransmitter type devices ( radio frequency (RF ) wireless com munication devices), operating in the 2.4 GHz band and/or 5 .15 – 5.35 GHz b and[...]

101 Regu latory comp liance stat ements www .gatew ay .com FCC dec laration of conf ormity Respo nsible part y: Gateway Companie s, Inc. 610 Gateway Drive, North Siou x City , SD 57049 (605) 232-2000 Fax: (605) 232-2 023 Product: ■ M500B1 This device complies wit h Part 15 of the FCC Rules. Operation of thi s product is subject to the following t[...]

102 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gatew ay .com T elecommunicatio ns per FCC part 68 (applicable t o products fitt e d with USA modems) Y our mo dem complies with Par t 68 of the Federal Communications Co mmission (FCC) rules. On the computer or mode m card is a label that contains the FCC registratio n number and [...]

103 Regu latory comp liance stat ements www .gatew ay .com Laser sa fety statement All Gateway syst ems equipped with CD and DVD d rives comply with the ap propriate safety standards, includin g IEC 825. The laser devi ces in these compo nents are classified as “Class 1 Laser Products ” under a US Department of Healt h and Human Services (DHHS)[...]

104 Appendi x B: Safety , Regulatory , and Legal I nformatio n www .gatew ay .com Notices Copy right © 2003 Gatewa y , Inc. All Rights Reserved 14303 Gatewa y Place P owa y , CA 92064 USA All Rights Reser ved This publication is protected by copyright and all rights are reserved. No par t of it ma y be reproduced or transmitted b y any means or in[...]

105 Index A AC adapter caring for 5 connecti ng 3 connecto r 13 international adapters 73 accessories hard drive up grade 65 memory upgrad e 65 PC cards 60 safety precautions 97 spar e AC adapt er 64 spare battery 64 audio 38 connect ing devices 59 connecti ng externally 59 headphone jack 13 micropho ne jack 13 muting 40 , 41 playi ng 38 speakers 3[...]

106 card PC slot 11 using PC 60 care AC adapter 5 battery 6 notebook 5 carrying case 70 CD ejecting 32 inserting 31 CD driv e eject button 10 location 10 status indicato r 10 , 20 using 31 chargin g checking level 49 modes 49 clea ning no teb ook 6 clicking 28 closing LCD pan e l 18 notebook 18 connecti o ns AC adapter 3 , 13 audio 59 digital camer[...]

107 recordable 31 status indicator 20 DVD ejecting 32 inserting 31 playi ng mov ies 33 regional co des 33 DVD drive eject button 10 location 10 regional co des 33 status indicator 10 , 20 using 31 E eject button CD driv e 10 DVD drive 10 PC Card 11 e-mail button 30 error message s 85 Ethernet connecti ng 34 jack 13 turning wireless on or off 30 , 3[...]

108 hotkey help 24 hotkeys 23 mute 24 Num Lock 21 numeri c keypad 22 screen blank 24 Scroll Lock 21 Stand by 24 Windows 23 L LAN connecti ng 34 jack 13 latch battery 2 , 4 , 47 , 48 LCD pane l rele ase 18 Launch Manag er 76 LCD brightne ss key 24 LCD pan e l location 8 opening and c losing 18 power ma nagement 18 release latch 4 , 18 simultaneous d[...]

109 PC cards 60 spar e AC adapt er 64 spare battery 64 P pal m rest 8 , 25 parallel port 13 , 58 password 44 changing in BIOS Setup u tility 79 removing in BIOS Setup utility 79 setting in BIOS Setup utility 77 types 44 PC Card eject button 11 ejecting 61 inserting 61 slot 11 using 60 playi ng CD 39 , 40 DVD 39 , 40 music CD 39 , 40 poin ter moving[...]

110 dimensi ons 93 display 92 jacks 93 keyboard 93 LCD pan e l 92 memory 92 microprocessor 92 port s 93 size 93 touchpad 93 video 92 weight 93 Stand by mode hotkey 24 status indicato r 20 starting notebo ok 2 status indicato rs 8 , 19 battery charge 20 Caps L ock 20 CD driv e 20 DVD drive 20 Num Lock 20 power 20 Stand by 20 wireless communication 2[...]

111 V ventilation fan 12 VGA port 13 video S-Video out jack 13 , 55 video came ra connecti ng 63 video specificat ions 92 volume adjustin g 42 controls 24 , 39 muting 24 , 40 W Web browser button 30 Windows keys 23 wireless communication 36 button 30 status indicator 20 wireless data transfer 37[...]

112[...]

MAN SYS M500 USR GDE R0 4/03[...]