Technicolor - Thomson ST585 V6 manual

Power WLAN Ethernet DSL Internet THOMSON ST585 v6 Setup and User Guide[...]

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THOMSON ST585 v6 Setup and User Guide[...]

Copyright Copyright ©1999-2008 Thomson. All rig hts reserved. Distribution and copying of this document, u se and communicat ion of its cont ents is not perm itted without writt en authorization from Thomson. Th e content of this do cument is furnish ed for informational use only, may be subject to change witho ut notice, and should not be constru[...]

E-DOC-CTC-20080 627-0003 v1.0 i Contents About this Setup and User Guide .................... ......................... 1 1 Installation............................ ........................................................ 3 1.1 Preliminary Ste ps ......... ........... .......... ........... ......... .......... ........... .......... ........... 4 [...]

E-DOC-CTC-2008 0627-0003 v1.0 Contents ii 6 Internet Security ............ .................................... ........................ 39 6.1 Firewall.. ........ ........... ........... .......... ......... .......... ........... ........ ........... ........... .... 40 6.2 Web Site F iltering ....... ........... ........ ........... .......... .[...]

E-DOC-CTC-20080 627-0003 v1.0 1 About this Setup and User Guide About this Setup and User Guide Used Symbols T erminology Generally , the THOMSON ST585 v6 will be referred t o as Thomson Gateway in th is Setup and User Guide. T ypographical Conventions Following typo graphical convention is used throughout this m anual: > Sample text indicates a[...]

E-DOC-CTC-2008 0627-0003 v1.0 2 About this Setup and User Guide[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 1 Installation 3 1 Installation Introduction In a few minutes you w ill be able to acce ss t he Internet using your Thomson Gateway. This Setup and User Guide will show you how to set up your Thomson Gateway and h ow to connect your computer(s) to the Internet.[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 1 Installation 4 1.1 Preliminary Steps DSL service The DSL service must be up and running on your telephone line. If both conventi onal teleph one and DSL service are simu ltaneously av ailable from th e same copper pa ir , you will need a central splitter or dist ributed filters for decoupl ing DSL and telepho[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 1 Installation 5 1.2 Installing your Thomson Gateway Installation methods There two ways to set up your Thomson Gateway: > Guided Installation > Manual Installation Guided Installation How it works The Setup wiz ard included on the CD wi ll guide you through all configuration aspects of your Thomson Gatew[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 1 Installation 6 1.2.1 Guided Installation Connecting devices: wait! Do not plug in any cables or conn ect any devices until you are prom pted to do so by the wizard. In case of problems If you encounter pr oblems during this instal lation please refer to “7 .1 Setup wizar d T roubleshoo ting” on page 46 . [...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 1 Installation 7 CD menu On the CD Menu , click: > Initial Setup to connect your computer to th e Thomson Gateway and configure it. > Reconfigure my Thomson Gateway to reconfigure your Th omson Gateway. > Setup my computer to connect your computer to the Thomson Gateway network. > View Documentation[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 1 Installation 8 1.2.2 Manual Installation Procedure Proceed as follows: 1 Connect the cables 2 Configure the Thomson G ateway Connect the cables Proceed as follows: 1 Connect your computer to the Thomson Gateway as described in “3 Adding a New Computer to your Network” on page 19 . 2 Connect the Thomson Ga[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 2 Thomson Gateway Basics 9 2 Thomson Gateway Basics In this chapter To p i c Page Thomson Gateway LED Behaviour 10 Thomson Gateway W eb Interface 14 Backing Up/Re storing your Configuration 17[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 2 Thomson Gateway Basics 10 2.1 Thomson Gateway LED Behaviour Content This chapter describes the behaviour of: > Status LEDs > Ethernet LEDs[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 2 Thomson Gateway Basics 11 2.1.1 Status LEDs Introduction On the front panel of your Thomson Gateway, you c an find a number of status LEDs, indicating the state of the device during normal operation. Power LED Ethernet LED DSL LED Colour State Description Green Solid on Power on, normal operation Red Solid on[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 2 Thomson Gateway Basics 12 Internet LED Colour State Description Green Blinking Interne t activity Solid on Internet connecti vity , no activity Red Solid on Internet connection setup failed Off No Internet connec tion[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 2 Thomson Gateway Basics 13 2.1.2 Ethernet LEDs Ethernet LED A LED may be prov ided per Ethernet port to indicate link in tegrity (or activity). LED Status Description Off No connection on this port Solid on Ethernet li nk up Blinking Data is flowing from /to this port[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 2 Thomson Gateway Basics 14 2.2 Thomson Gateway W eb Interface Introduction The Thomson Gateway W eb Interface allows you to configur e your Thomson Gateway usin g your web browser . Requirements Javascript must be enabled on your browser . For mo re information, consult the help of your Internet browser . Acce[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 2 Thomson Gateway Basics 15 Components All the pages contain fol lowing components: Menu The menu co nsists of th e following menu items: > SpeedT ouch : Provides basic information on the Thom son Gateway. > Broadband Connection : Allows you to view/configur e your broadband connecti ons. > T oolbox : [...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 2 Thomson Gateway Basics 16 Language bar The language bar allows you to chan ge the la nguage of the Thomson Gateway Web interface. Navigation bar The navigation bar is located at the top of the page and allows you to: > View the current user name.Click this name to ch ange your password or switch to a nothe[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 2 Thomson Gateway Basics 17 2.3 Backing Up/Restoring your Configuration Introduction Once you have configured your Thomson Gateway to your needs, it may be a g ood idea to backup your configuration for later us e. This way you can alw ays return to your working con figuration in case of problems. Backing up you[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 2 Thomson Gateway Basics 18[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 3 Adding a New Computer to your Network 19 3 Adding a New Computer to your Network Guided Installation If you configured your Thomson Gatew ay using the Guided Installati on , use the same procedure on the computer that you want to add. At a specific point in the installation, the Setup wizard will inform you t[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 3 Adding a New Computer to your Network 20 3.1 Connecting a Computer Using the Ethernet Cable Requirements > Y our computer m ust have a free Ethernet port. > Y our computer m ust be configur ed to obtain a n IP address automatically . Th is is the default setting. Ethernet cable In your package, you will[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 4 Wireless 21 4 Wireless Introduction With the built-in wireless access poin t you are no longer boun d by cables to connect to the Inte rnet. What you need to set up a wireless network T o set up a wireless network, you need following components > A Wireless Access Point > A Wirele ss client Wireless Acc[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 4 Wireless 22 4.1 Connecting Y our Wireless Client Before you start Before you ca n connect a computer to your wireless network you n eed to know which Ne twork Name (SSID) and encryptio n your Th omson Gateway is using. Where can I find the SSID? If you did not change th e SSID manually , your Thomson Gateway [...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 4 Wireless 23 4.2 Securing Y our Wireless Connection Introduction By using encryption, co mmunication between the w ire less clients and your Thomson Gateway is protected by a passphrase. Only clients which use the correct network name (SSID) and passphrase can connect to your network. Encryption methods During[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 4 Wireless 24 3 Under Wire less , click your access point. 4 The Wireless Access Point page appears. 5 In the Navigation ba r , click Configure . 6 Under Security , you can change the Encryption . If yo u want to use:  WP A-PSK Encryption, continue with “4.2.1 Config uring WP A-PSK Encryption” on page 25[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 4 Wireless 25 4.2.1 Configuring WP A-PSK Encryption Procedure Continuing from “ Configuring the wireless encryption” : 1 Select Use WP A-PSK Encryption . 2 In the WP A-PSK Encryption Key box, type a pass phrase (also known as Pre -shared key) of your choice. The pass phrase must consist of 8 to 63 alphanume[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 4 Wireless 26 4.2.2 Configuring WEP Encryption Procedure Continuing from “ Configuring the wireless encryption” : 1 Select Use WEP Encryption 2 In the WEP Key Length list, click the desired key length (a higher key length offers hi gher security). 3 In the Encryption key box, type a Netwo rk key of your cho[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 27 5 Getting the Most Out of Y our Thomson Gateway In this chapter In this chapter we will take a cl oser look at following features: Feature availability Depending o n the configuration offere d by your Internet Servi ce Provider (ISP ), some features may not be a[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 28 5.1 Universal Plug and Play Introduction UPnP is designed to automate the installation an d configuration of a (small ) network as much as possib le. This means that UPnP-capable devi ces can join and leave a network without an y effort of a network administrato[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 29 5.1.1 Accessing Y our Thomson Gateway with UPnP Windows Vista If you compute r runs Windows Vista: 1 On the Windows Start menu, click Network . 2 The Network window appears: 3 Right-click your Tho mson Gateway (dis played as THOMSON STXXX) and click View device [...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 30 5.1.2 Managing your Internet connection with UPnP Windows Vista If you compute r runs Windows Vista: 1 On the Windows Start menu, click Network . 2 The Network window appears: 3 Right-click your Thomson Ga teway (displaye d as THOMSON STXXX). 4 If you are curren[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 31 Disabling this feature T o prevent that users can connect/di sconnect you can enable Extended Se cur ity . For m ore information, see “5.1.3 Configurin g UPnP on th e Thom son Gateway” on page 32 .[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 32 5.1.3 Configuring UPnP on the Thomson Gateway Introduction On the Thomson Gateway W eb Interface you can: > Enable/Dis able UPnP > Extended Secu rity Enable/Disable UPnP Proceed as follows: 1 Browse to the Thomson Gateway Web Interface . 2 On the T oolbox [...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 33 5.1.4 Installing UPnP on Windows XP Adding UPnP If you are running Microso ft Windows XP , it is recommended to add the UPn P component to your syst em. Proceed as follows: 1 In the Start menu, click (Settings >) Control Panel . 2 The Control Pane l window ap[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 34 Adding IGD Discovery and Control Y our Windows XP system is able to discover and cont rol Intern et Gateway Device s (IGD), like the Thomson Gateway on your local net work. Therefore, it is recommended to add t he IGD Discovery and Control c lient to your system[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 35 5.2 Assigning a service (HTTP , F TP ,...) to a computer Introduction The Thomson Gateway all ows you to use one internet co nn ection for m ultiple comput ers. This means that all your computers s hare one public I P address, as if only one computer is connecte[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 36 UPnP UPnP is a technol ogy that enables seamless operation of a wide rang e of games and messaging appli cations. Y our computer w ill use UPnP to communicate to th e Thomson Gateway which services are runn ing on the computer . For more information on UPnP , se[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 5 Getting the Most Out of Your Thomson Gateway 37 5.3 Dynamic DNS Introduction The Dynamic DNS service allows you to assign a dynamic DNS host name ( for example john.dyndns.org) to a broadband connection even if it is usin g a dynamic IP address. A s soon as the dev ice gets a new IP address, the dynamic DNS s[...]

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E-DOC-CTC-20080 627-0003 v1.0 Chapter 6 Internet Security 39 6 Internet Security Overview The Thomson Gateway offers you variou s options to secu re your network: To p i c Page Firewall 40 W eb Site Filterin g 41[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 6 Internet Security 40 6.1 Firewall Changing the security level Proceed as follows: 1 Browse to the Thomson Gateway Web Interface . 2 On the T oolbox menu, click Firewall . 3 The Firewall page appe ars. In the up per -right corn er , click Configure . 4 A list with security settings with a brief description is [...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 6 Internet Security 41 6.2 W eb Site Filtering Introduction The Thomson Gateway allows you to deny access to specific web sites. Access Denied page When a user tries to access a page that is being blocke d, the following page is displayed: Address-based filtering With address-based filterin g you can block web [...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 6 Internet Security 42 6.2.1 Adding Rules For The Address Based Filter Options With the address ba sed filter you can: > Deny access to a specific W eb site > Allow access to a specific W eb site > Redirect a W eb site > Redirect all W eb sites Deny access to a specific W eb site Proceed as foll ows[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 6 Internet Security 43 Redirect all W eb sites Proceed as foll ows: 1 Browse to the Thomson Gateway Web Interface . 2 On the T oolbox menu, click Web Site Filtering . 3 Make sure the Use Address Based Filter check box is selected. 4 T ype “*” in the Web S it e box. 5 Click Redirect in the Action li st . 6 T[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 6 Internet Security 44[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 7 Troubleshooting 45 7 T roubleshooting Introduction This chapter suggests so lutions for problems you ma y encounter while installing or conf iguring your Thomson Gateway. If the suggestions do not resolve the problem, look at the supp ort pages on http://www .thomson- broadband.com or contact your service pro[...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 7 Troubleshooting 46 7.1 Setup wizard T roubleshooting The Setup CD does not start automatically If your computer runs: > Microsoft Windows: 1 Click the Windows Start butto n. 2 Click Run . 3 In the Open field, type the following path: D:Setup.exe , where D stands for th e drive letter of your CD- or DVD- R[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 7 Troubleshooting 47 7.2 General Thomson Gateway T roubleshooting Thomson Gateway does not work If none of the LE Ds light up, make sure that: > The Thomson Gateway is pl ugged into a power socke t outlet. > Y ou are using the correct power supply for your Thomson Gateway device. > The Thomson Gateway [...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 7 Troubleshooting 48 7.2.1 Wired Connection T roubleshooting Ethernet LED does not light up Make sure that: > The Ethernet cable is securely connected to the Ethernet port on your Thomson Gateway and you r computer . > Y ou are using the correct cable type for your Ethernet eq uipment, that is at least UT[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 7 Troubleshooting 49 7.2.2 Wireless Connection T roubleshooting No Wireless Connectivity Make sure that: > Both the wireless clie nt adapter and the Thomson Gateway are allowed to co nnect through wireless channels as defined for local regulatory domain . > The wireless client is conf igured for the corr [...]

E-DOC-CTC-2008 0627-0003 v1.0 Chapter 7 Troubleshooting 50 7.3 Reset to Factory Defaults Resetting your Thomson Gateway If at some point you can no longer connect t o the Thom son Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults. War n i n g A reset to factory default settings deletes all confi gu[...]

E-DOC-CTC-20080 627-0003 v1.0 Chapter 7 Troubleshooting 51 Hardware Reset Proceed as follows: 1 Make sure the Thomson Gateway is turned on. 2 Use a pen or an unfold ed paperclip to push the r ecessed Reset button. Push it until the Power LED lig hts red - this will take abo ut 7 seconds. 3 Release the Reset button. 4 The Thomson G ateway restarts. [...]

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THOMSON Telecom Belgium Prins Boudewijnlaan 47 2650 Edegem www .thomson-broadband.com © Thomson 2008. Al l rights reserved. E-DOC-CTC-20080627-0003 v1.0.[...]