Xerox C20 manual

The Xer ox DocuPrint C20/NC20 C o l o r Ink Jet Printer User Guide Ve r s i o n 1 . 0[...]

Xerox Corporation Xerox Canada, Limited 701 Sout h A viat ion Blvd. 5650 Y onge Street El Segundo, CA North Y ork, Ontario 90245 C anada USA M2M 4G7 Americas Cust omer Operations Xerox Limited 800 Long R idge Road Parkway Stamfo rd, CT Marlo w 06904-1 600 Buc kingham shire USA SL7 1YL United K ingdom Copyr ight © 1998 Xero x Corpora tion. All Righ[...]

Contents i Docu Print C20/ NC20 User G uide Safety Not es ..... ....... ...... ..... ...... ....... ....... ...... ....... ....... .. i Electrical Safet y .......................... ................... ............. ............. ii Maintenance S afety ....... ................... .................... ............. ..... iv Operational Safe ty .. ..[...]

Docu Print C20/ NC20 User G uide DocuPrint D ocumentation .... ................... ................... ....... 1 -14 Printed Docume ntation ..... ................... ................... ....... 1-14 Electronic Docu ment atio n .. ...... ...... ............. ....... ...... ....... 1-15 Using the CD s ...... ................... ................... ..[...]

Docu Print C20/ NC20 User G uide Chap ter 4 Maintainin g th e Pri nter .... .. .. ....... ...... ..... .. .. .. ..... .. .. .. 4-1 Replacing the Print Cartr idges ..... ...... ....... ...... ....... ...... ....... .. 4-2 To Position the P rint Cartridge Carrier ................ ............... 4-3 To Replace the Print Cartridges ...................[...]

Docu Print C20/ NC20 User G uide With an External Ethe rnet Adapter Inst alled .................... .. B-5 Appendix C Pri nter Options ...... ...... ....... ...... ..... ...... ....... ....... ...... C-1 Installing Printe r Options .................. .................... ............... C-3 Printer Memor y ............. ................... ........[...]

Safe ty Not es ❖ i Safety Notes The Xerox DocuPrint C20/NC20 p rinter and the recommended cons uma ble supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure th e continued safe operation of yo u r printer .[...]

Elect r i cal Safety ii ❖ DocuPrin t C20/NC20 Use r Guide Electr ical Safety • Use the power cord supplied with your DocuPrint C20/ NC20 printer . • Do not use a ground adapter plug to connect the printer to a power sour ce receptacle that lack s a ground connection terminal. • Plug the power cable directly into a properly grounded electric[...]

Elect rical Saf ety Safety Notes ❖ iii • Do not override or disable elec trical or m echanical interlocks. • Do not obstruct the ventilation openin gs. These openings are provided to prevent overheating of the print er . • If you notice unusua l noises or odors, switch off the printer power immediately . Disconnect the power cable from the [...]

Maintena nce Safety iv ❖ DocuPrin t C20/NC20 User Guide Mainten ance Safety • Do not attempt any m aintenance procedure that is not specifically described in the documenta tion supplied with your printer . • Do not use aerosol cleaners. The use of suppl ies that are not approv ed may cause p oor performance an d could creat e a dange rous con[...]

Opera tiona l Safet y Safe ty N otes ❖ v Operational S afety Y our Xerox printer and supplies were designed and tested to meet strict safety requirements . These include safety agency ex aminatio n, approv al, and com pliance w ith established environmental standa rds. Y our attention to the following safety guidelines will help to ensure the con[...]

Operation al Safety vi ❖ DocuPrin t C20/NC20 User Guide • Do not p lac e the p ri n ter near a hea t so urce. • Do not p lac e the p ri n ter in d irec t sunl ig h t. • Do not place the printer in line with the co ld air flow from an ai r condit ioning s ystem. • Place the printer on a level, s olid surface with a dequate strength for the[...]

Opera tiona l Safet y Safe ty Not es ❖ vii • Frequent operation of th e on /off switch is not recommend ed. • Keep hands, hair , and neckties awa y from the exit feed rollers. • Do no t remove a media tr ay while pri nting fr om a single tray config ura t ion. • Do not open the T op Cover while printing. • Do n ot switch off the printer[...]

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Chapte r 1: Getting to Know Y our Printer ❖ 1-1 Getting to Know Y our Printer C h a p t e r 1 Introduction ................. ................... .................... .............. 1-2 Printer Feature s ................... ................... ............. .............. 1-3 Print Speed ......... ................... ................... ..........[...]

Intro duction 1-2 ❖ Docu Print C20/NC2 0 User Gu ide Introd uction In this chapter , you will become familiar with the features of your printer and learn where to locate specific printer compon ents. Before you use your printer , make sure that you perform all of the steps described in the Quick I nstallation Guide that came with your print er . [...]

Prin ter Feat ures Chapte r 1: Getting to Know Y our Printer ❖ 1-3 Printer Features Y our DocuPrint C20/NC20 has many special f eatures that allow you to achieve the color printi ng results you need for your specific print requirements. Features vary slightly according to the option s you are using and the memory installed in your printer . This [...]

Printe r Features 1-4 ❖ Docu Print C20/NC2 0 User Gu ide Resident Fonts The following fonts a re included with your printer: • 75 resident -scalable fonts: — PostScript Lev el 2 emulation: 39 c ompatible plus 3 6 additio nal — PCL emulation: 45 Las erJet compatible plus 30 additio nal in P CL 5. •2 P C L b i t m a p f o n t s — LinePrin[...]

Prin ter Feat ures Chapte r 1: Getting to Know Y our Printer ❖ 1-5 Connect ivity The DocuPrint C20/NC20 comes standa r d with a high speed Standard-Centronics IEEE 12 84 B compliant Bi-Directional parallel port. Y ou can customize your printer connectivity a ccording to your needs. The DocuPrint C20 /NC20 supports the W indows 95 and W indows 98 [...]

Printe r Features 1-6 ❖ Docu Print C20/NC2 0 User Gu ide The following printing p ro tocols are enabled with the External Ethernet Adapter or T ri-Port Interface Option: • NetW are 2.x, 3.x, 3 .1x and 4.1x with complete NDS native supp ort (IPX/SPX) • AppleT alk (EtherT alk) • SunOS, Solaris (TCP/IP) • WFWG (DLC/ LLC) • W indows NT AS ([...]

Prin ter Feat ures Chapte r 1: Getting to Know Y our Printer ❖ 1-7 Color Matching Systems The foll owing color matching systems will be available for the DocuPrint C2 0/NC20: • ICM W indows 95, 98 a nd NT 5.0 • Apple ColorSync • P ANTONE Color Profiles. For mor e detailed informatio n on printer specificati ons and connectivit y , consult t[...]

Printe r Features 1-8 ❖ Docu Print C20/NC2 0 User Gu ide Printer Driver Software The printer driver is a piece of software that is loaded on your workstation. Use of th e proper printer drive r for your operating system and printer model is essential for obtaining the best i n c olor printing . It is important for two reasons: 1. Printer drivers [...]

Prin ter Comp onents Chapte r 1: Getting to Know Y our Printer ❖ 1-9 Printer Components Extern al Co mpone nts Use Figures 1.1 and 1.2 to identify the main exterior components of your Doc uPrint C20/NC20. Figur e 1.1 Print er Compon ents, F ront V iew Front View 1 Front Cover 2 Input T ray/Output Bin Un it 3 Control Pan el 4 Manual Feed Slot 5 Fr[...]

Printe r Components 1-10 ❖ DocuPr int C20/NC20 User Guide Inter face Connectors Y our printer interface connectors are located on the back of the printe r as shown in Figure 1.3 on page 1-11. Y our printer comes equipped with a high speed Standard-Centronics IEEE 12 84 B compliant Bi-Directional parallel connector . The following optional interfa[...]

Prin ter Comp onents Chapter 1: G etting to Know Y our Printe r ❖ 1-11 Figure 1.3 Conne ctio n I nter face Area 1 Standard Parallel Port 2 Optional T ri-Port Interface 3 Optional External Ethernet Adapter no t shown (see Appendix C: Printer Option s ) The T ri-Port Interface Car d and the Hard D isk Option util ize the same internal connectio n w[...]

Printe r Components 1-12 ❖ DocuPr int C20/NC20 User Guide Front Cover The DocuPrint C20 /NC20 has a front cover , which is identified in F igure 1.1 on page 1-9. Use t he following instructions to o pen the front cover to gain access to the print cartridges an d to install and remove the input tray and output bin unit. 1 Locate the finger grip on[...]

Prin ter Comp onents Chapter 1: G etting to Know Y our Printe r ❖ 1-13 Print Cart rid ge Components Figure 1.4 shows the DocuPrint C20/NC20 's print cartridge comp onents. The print cartridges are the consumables (replenishable subs tances used by the printer). See the separate Supplies/Option s Guide to order th ese it ems. Figur e 1.4 Prin[...]

DocuP rint Document ation 1-14 ❖ DocuPr int C20/NC20 User Guide DocuPrint Documentation Y our DocuPrint C20/NC20 is packaged with documentation in bo th printed form and on CD-ROM. There are two CDs: • DocuP rint CD , which contains documenta tio n and printer drivers. • Printer Management Software CD , which contains Xerox-provided client so[...]

DocuPrin t Document ation Chapter 1: G etting to Know Y our Printe r ❖ 1-15 Electronic Documenta tion Y our DocuPrint C20 /NC20 CD-ROM contains the following pieces of information: • User Guide , which is the electronic version of this book. • Quick Net wor k Ins ta llation Guide, which conta ins information on how to set up your printer . ?[...]

DocuP rint Document ation 1-16 ❖ DocuPr int C20/NC20 User Guide Using the CDs The documentation on the DocuPrint CD is provided as PDF files. These can be viewed with the Adobe Ac robat Reader (pro vided on the CD if you do not already have one installed). These files contain h y pertext links that enable you to jump from the T able of Contents o[...]

DocuPrin t Document ation Chapter 1: G etting to Know Y our Printe r ❖ 1-17 Note, Caution and Wa r n i n g S y m b o l s Throughout this User Guide and the other DocuPrint guides, several symbols are used to emphasize useful, important and criti cal information. They are as follows: This symb o l indi cat e s par ticu larl y usefu l or he lpfu l [...]

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Chapter 2: Loading Print Media ❖ 2-1 Loading Print Media C h a p t e r 2 Introduction ................. ................... .................... .............. 2-2 Selecting P aper ............. ................... .................... .............. 2-3 Paper Selection G uidelines ................... ................... ........ 2-3 DocuPrint C2[...]

Intro duction 2-2 ❖ Docu Print C20/NC2 0 User Gu ide Introd uction This chapter will help you select paper for your DocuPrint C20/NC20 an d to properly position paper in the different input trays. It will refer you to the separate Supplies/ Options Guide to help you understand the different types of paper you can u se with the DocuPrint C20/NC20.[...]

Selecting Paper Chapter 2: Loading Print Media ❖ 2-3 Selecting Paper The print quality and feeding reliability you get with your printer c an vary depending on t he paper sour ce you use and the type and size of the prin t material. Using sizes other than those listed in the separate Supplies/Options Guide , o r using paper not recomm ended for y[...]

Selecting Paper 2-4 ❖ Docu Print C20/NC2 0 User Gu ide DocuPrint C2 0/NC20 Paper Recommendations For the best print qu ality use xerographic paper . See the separate S upplie s/Options Guide for the appropriate w eights and sizes to be used in your printer . The following papers c an be used with your printer: •B o n d p a p e r s • Dua l pur[...]

Loading Paper Chapter 2: Loading Print Media ❖ 2-5 Loading Paper The DocuPrint C20/NC20 a ccepts a variety of different papers and sizes in its standard input tra y , manual feed slot and optional tr ay . For infor mation ab out the diff erent papers and sizes that you can use with y o ur printer , see the separate Supplies/ Options Guide. The fo[...]

Loading Paper 2-6 ❖ Docu Print C20/NC2 0 User Gu ide Using the Standard Input T ray The standard input tray can be used for several different types of paper . See the Supplies/ O ptions Guide for sizes and capa city . T o Load the Stand ard Input T ray 1 Lift the ou t pu t bin. If a different ty pe of paper is in th e tray , remov e it. 2 Squeeze[...]

Loading Paper Chapter 2: Loading Print Media ❖ 2-7 5 Place the pri n t mat erial against the r ight s ide of the input tray with the recomme nded pr int sid e face do wn and t he top edge go ing in first toward the ba ck of the inpu t tray . If you are using preprinted letterhead, see the se ction “Usin g Letterhead” (p age 2-19) for proper p[...]

Loading Paper 2-8 ❖ Docu Print C20/NC2 0 User Gu ide 8 Squeeze the width guide lever and slide it to the rig ht until it touches th e edge of the pri nt material. The paper size i ndicators, prin ted on the top surface of the b in, are pap er size abbre viations used for placement of the len gth and width guides. Slide th e length guide (sh own i[...]

Loading Paper Chapter 2: Loading Print Media ❖ 2-9 Using the Manual Feed Slot The manual feed slot on your printer lets you feed sheets of print material ma nually one sheet at a time. The printer automatically d e tects when print material is placed in the manual feed slot, and uses it as th e pa per sour c e. Y ou can use the manual feed slot t[...]

Loading Paper 2-10 ❖ DocuPr int C20/NC20 User Guide T o Load the Manu al Feed Slot 1 If you are loadin g envelopes, go to Step 2. Place a sin gle sheet of prin t mate rial f ace up with t he si de of th e prin t material ali gned agains t the right side o f the manual feed. If using preprinted letterhead, see the section “Usin g Letterhead” ([...]

Loading Paper Chapter 2: Loading Print Medi a ❖ 2-11 4 Fully e x te n d the pa pe r stop on the outp ut bin for large-s ize paper . Be sure to change Paper Size on th e Paper Menu. I f you use a paper size no t l isted, sele c t th e ne x t larger size. See Cha pter 3: P rinti ng for addi tional information. Make sure you f ully extend the paper [...]

Loading Paper 2-12 ❖ DocuPr int C20/NC20 User Guide Using T ray 2 The optional T ray 2 can be used for several different types of paper . See the Sup plie s/Op tion s Guid e for size s and capa city . T o Load T ray 2: 1 Squeeze the tab located on the w idth guide lever and slide the width guide lever to the far left side of the tra y. If you are[...]

Loading Paper Chapter 2: Loading Print Medi a ❖ 2-13 4 Place the envelopes w ith the print side facing yo u and the long side aligned again st the righ t side o f T ray 2. The stamp side fa ces up with the stamp corner f acing do wn. Do not o verfill T ray 2 b ecause the pr int material may not feed correctly through the printer or you may get a [...]

Loading Paper 2-14 ❖ DocuPr int C20/NC20 User Guide 7 Fully e x te n d the pa pe r stop on the outp ut bin for large-s ize paper . Be sure to change Paper Size on th e Paper Menu. See Chapter 3: Printing for addition al information. If you use a paper siz e not listed, select the next larger size on the Paper Size Menu. Make sure you f ully exten[...]

Tr a y L i n k i n g Chapter 2: Loading Print Medi a ❖ 2-15 Tr a y L i n k i n g T ray linking is a printer feature used when the optional T ray 2 is installed. T ray linking enables the automati c linking feature for the p aper sources, allowing y o u to print from one paper sourc e should the other one become empty . For example, if you have le[...]

Printi ng Multiple Jobs 2-16 ❖ DocuPr int C20/NC20 User Guide Printing Multiple Jobs Y ou can use the manual feed slot to prin t multiple jobs using sheets of print materia l or env elopes. T o do so, you must change the Paper Sour ce setting through the Control Panel. If you know how to use the Control Panel, follow the procedure below . If you [...]

Pri nting Multiple Jobs Chapter 2: Loading Print Medi a ❖ 2-17 5 Press OK . The followin g appea rs on the displ ay: 6 Press until the settin g you want appears on the second line, either: ...if you are printi ng on a s heet of p rint mat erial, o r: ...if you are printi ng on an envelope . 7 Press OK to se lect t he sett ing you want. 8 Press to[...]

Printi ng Multiple Jobs 2-18 ❖ DocuPr int C20/NC20 User Guide 10 One of the following displays appea rs and remains there until you load the requested material in the manual feed slot: ...if you are printi ng on a s heet of p rint mat erial, o r: ...if you are pr in ting on an enve lop e. See “T o Load the Manual Fe ed Slot” (page 2-10) for i[...]

Using Le tterhead Chapter 2: Loading Print Medi a ❖ 2-19 Using Letterhead Preprinted letterhead mu st be acceptable for use with your printer . Check with the manufacturer or vendor to determine whether the letterhead you’ve chosen is acceptable for inkjet printers. Page orientation is important when p r inting on letterhead. Refer to T able 2.[...]

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Chapte r 3 : Printing ❖ 3-1 Printing C h a p t e r 3 DocuPrint C2 0/NC20 Printer Drivers ............. .................... . 3-2 Driver Featu res ................. ................... ................... ........ 3-3 Installing CentreWar e D P and Printer Drivers .................. 3-3 Using the Co ntrol Panel ....... ................... .......[...]

DocuP rint C20/NC20 Pr inter Drivers 3-2 ❖ Docu Print C20/NC2 0 User Gu ide DocuPrint C20/NC20 Printer Driver s The DocuPrint C20 /NC20 supports PostScript emulation, PCL 5c emulation or both in t he e nvironments listed in T able 3.1. T o take full advantage of all the p rinter's features, install the a ppropriate DocuPrint C20/NC20 printer[...]

DocuPri nt C20/NC2 0 Printer Drivers Chapte r 3 : Printing ❖ 3-3 Driver Fea tures The DocuPrint C20/NC20 drivers will support t he following standard features: • Input tray selection • Paper si ze, orientation and media •N u m b e r o f c o p i e s • Multipage prin ting and ordering •C o l l a t i n g •M e d i a t y p e • User defin[...]

Usin g the Control Panel 3-4 ❖ Docu Print C20/NC2 0 User Gu ide Using the Control Panel Y ou can use the Control Panel on your prin ter to change printer settings when you cannot c hange them from your software appli cation or printer driver . Settings you change from the application or driver apply only to the job y o u are prepari ng to sen d t[...]

Using th e Control Panel Chapte r 3 : Printing ❖ 3-5 Control Panel Features The DocuPrint C20/NC20 Control Panel ( Figure 3 .1) serves tw o pu rposes: 1. It displays information a bo ut the status of the printer (or the job in process). 2. It provides the means for chan ging printer settings to control ho w the Do cuPrint C20/NC20 opera tes. Figu[...]

Usin g the Control Panel 3-6 ❖ Docu Print C20/NC2 0 User Gu ide The Control Panel Disp lay The Control Panel's display performs two func tions. • It informs you of p rinter status conditions, such as when ink cartridges become low , when the paper tray is empty , when a job is in process, and so on. For example, when you tu r n on the prin[...]

Using th e Control Panel Chapte r 3 : Printing ❖ 3-7 • It presents a hierar chy of menu options and settin gs to configure and control the printer . For example, when yo u press or , you will see the following two-line messa ge on the display: (such as Su ppli es Me nu or Job Menu ) See the sect ion “DocuPrint C20/ N C20 Menu Map” (page 3-1[...]

Usin g the Control Panel 3-8 ❖ Docu Print C20/NC2 0 User Gu ide Using the Control Keys Y ou can use the control keys to open a menu, scroll through a list o f values, change printer settings, and respond to printer messages. T able 3.2 describes the fun ctions of ea ch of th e cont rol key s. Contro l keys act upon the inf ormation seen on the se[...]

Using th e Control Panel Chapte r 3 : Printing ❖ 3-9 or Pressing or : • At the Ready message, takes the printer offline (ou t of th e R ea dy st ate ) and enters the men us. • At the Busy messag e, tak e s the printe r to the Jo b Me nu. When t he pr inter is of fline : Press to go to t he next item in the menus, or Press to go to the previou[...]

Usin g the Control Panel 3-10 ❖ DocuPr int C20/NC20 User Guide OK Pressing OK : • Selects the menu item shown on th e second line of the display . Depending on the type of menu, this act ion: • Opens the menu and displays the first item in the m enu. • Opens the menu item and displays the default sett ing. • Saves the displayed menu item [...]

Using th e Control Panel Chap ter 3: Pri nting ❖ 3-11 DocuPrint C2 0/NC20 Menu Map Figure 3.2 starting on page 3-12 shows the menu map for the DocuPrint C2 0/NC20. Details of all the DocuPrint C20/NC 20 menu s and vari ab le setti ngs are con tained in Chapter 5 of the System Administrator Guide on the DocuPrint CD. Some menus will appear on you [...]

Usin g the Control Panel 3-12 ❖ DocuPr int C20/NC20 User Guide Figu re 3.2 D o cuPr int C2 0/NC 20 M en u Map Figure 3.2 Pa ge 1 of 2 COLOR MENU Color Cartridg e Black Car tridge Photo Cartridge Color Correction Printer Languag e Resource Save Down loa d T a r get Print Timeout Wa i t Ti m e o u t Auto Co nti nue Jam Rec ove ry Print Area Disp la[...]

Using th e Control Panel Chap ter 3: Pri nting ❖ 3-13 Figu re 3.2 D o cuPr int C2 0/NC 20 M en u Map (cont in ued ) Figure 3.2 Pa ge 2 of 2 PA R A L L E L M E N U Infra red P ort PCL SmartSwitch PS SmartSw itch NP A Mode Infrared Buffer Win d ow S i ze T ransmit Delay Max Baud Rate PCL SmartSwitch PS SmartSw it c h NP A Mode Serial B uffer RS-232[...]

Usin g the Control Panel 3-14 ❖ DocuPr int C20/NC20 User Guide Printing Menu Set tings Y ou can print the current settings for the menus and get a list of installed options. This li st can be used to verify tha t the printer options are properly in stalled and the printer settings are set to what y ou want. See the sect ion “U sing the Contr ol[...]

Using th e Control Panel Chap ter 3: Pri nting ❖ 3-15 4 Press OK . The fo llowing ap pears o n the di splay: 5 Press OK to se lect Print Menus . The following mes sage appears an d remains on the Control Panel dis pla y until the page prints. Then, th e printer returns to R eady and the following appears on the dis play: 6 If an error mess age ap[...]

Usin g the Control Panel 3-16 ❖ DocuPr int C20/NC20 User Guide Changing Printer Set tings Y ou can change print e r settings and customize your printer to meet your specific needs by setting d ifferent values. These values can be: • A phrase or word that describes a setting • A numeric al value that y ou can increa se or decrea s e • An On [...]

Using th e Control Panel Chap ter 3: Pri nting ❖ 3-17 5 Press or until the menu item you need appears on the display . 6 Press OK . An as terisk (*) appears b eside th e current setting f or that menu it em. Some m e nu items have sub m enus. For example, if y ou select PA PER MENU , and then select th e PAPER TYP E men u it em, you must select a[...]

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Chap ter 4: Mai ntainin g t he Printe r ❖ 4-1 Maintaining the Printer C h a p t e r 4 Replacing the Print Cartr idges .... ...... ....... ...... ....... ...... ....... . 4 - 2 To Position the P rint Cartridge Carrier ............... .............. 4-3 To Replace the Print Cartridges ..... .................... .............. 4-4 To Install Pr int [...]

Replaci ng the Pr int Cartridges 4-2 ❖ Docu Print C20/NC2 0 User Gu ide Replacing the Prin t Cartridges Periodically , you will need to replace print cartridges in order to maintain opti mum print capabilities . It is best to install new print cartridges when the printer first displays any of the messages listed in T a ble 4.1. This section steps[...]

Replacing the P rint Cartridges Chap ter 4: Mai ntainin g t he Printe r ❖ 4-3 T o Positio n the Print Cartrid ge Ca rri er 1 Make sure the following status message appears on the display: 2 Press or to enter the m enus. 3 Continue to press and release until you see the followi ng on t he disp lay : 4 Press OK . 5 Pres s unti l the fo llowing appe[...]

Replaci ng the Pr int Cartridges 4-4 ❖ Docu Print C20/NC2 0 User Gu ide To R e p l a c e t h e Print Car tridge s 1 Make sure the print cartridg e carrier is posi tioned on the far le ft side of the printer . S ee th e section “T o Position the Print Cartrid ge Carrier” (page 4-3) for information on how to po sition i t. 2 Lift the printer fr[...]

Replacing the P rint Cartridges Chap ter 4: Mai ntainin g t he Printe r ❖ 4-5 5 If you are replacing both print cartridges, repeat Steps 3 and 4 for the second ca rtridge. When you finish, the print cartridge carrier is empty and ready for n ew print cartridges. 6 Dispose of any complet ely used pri nt cartridge s. Store any print cartridges that[...]

Replaci ng the Pr int Cartridges 4-6 ❖ Docu Print C20/NC2 0 User Gu ide To I n s t a l l P r i n t Cart rid ges Tab le 4.2 lists the print cartri dges to install i n your printer and their a ppropriat e slots . T able 4 .2 Print ca rtridges an d slots Cartridge T ype Cartri dge Carr ier Sl ot Black Left Col or Righ t Pho to Left 1 Remov e the sti[...]

Replacing the P rint Cartridges Chap ter 4: Mai ntainin g t he Printe r ❖ 4-7 6 Press OK . The disp lay read s: 7 Do one of the following: • If you did n ot chan ge the p rint c artridg e in the l eft side of the print cartridge carrier , press OK to c hoose Not Change d . • If a black cartridge is installed, press until Blac k Cartri dge a p[...]

Replaci ng the Pr int Cartridges 4-8 ❖ Docu Print C20/NC2 0 User Gu ide 8 If you selected Not Chan ged , go to Step 10 on page 4-9, otherw ise continue wit h St ep 9. 9 The disp lay read s: Do one of the following: • If you ins talled a new standard y ield print c artridge, press OK to choose New St andard . • If you inst alled a previo usly [...]

Replacing the P rint Cartridges Chap ter 4: Mai ntainin g t he Printe r ❖ 4-9 10 The disp lay read s: Do one of the following: • If you did not change the print cartr idg e in the right side o f the print car tridge carrier , press OK to choos e Not Chang ed . • If a color cartridge is installed, press until Color Cartri dge appears on t he s[...]

Replaci ng the Pr int Cartridges 4-10 ❖ DocuPr int C20/NC20 User Guide 12 The disp lay read s: Do one of the following: • If you ins talled a new standard y ield print c artridge, press OK to choose New St andard . • If you inst alled a previo usly u sed stan dard yi eld pr int cartrid ge, press until Old Standa rd appear s on the second line[...]

Replacing the P rint Cartridges Chapte r 4: Maintainin g the Prin ter ❖ 4-11 T o Align the Print Car tridge s When you finish rep lacing the print cartridges, the message Printi ng Alig nment Page appears on the Control Panel displa y and the printer automatically prints a test page of alig nment patterns. If you need to print a n alignment test [...]

Replaci ng the Pr int Cartridges 4-12 ❖ DocuPr int C20/NC20 User Guide Figure 4.1 Print cartridge alignment pat tern. The actual te st p attern w ill pr int more st eps then shown above.[...]

Replacing the P rint Cartridges Chapte r 4: Maintainin g the Prin ter ❖ 4-13 Once the print c artridge alignment test page ha s printed, the Control Panel display looks like the following: The current alignment value appears on t he sec ond line. T o Change the Alignme nt V alue 1 From th e T est A a lignment grou p on th e test page, locate the [...]

Replaci ng the Pr int Cartridges 4-14 ❖ DocuPr int C20/NC20 User Guide T o Print an Alignment T est Page 1 At the Control Panel, press or to enter the menus. 2 Continue to press and release or until you see: 3 Press OK . 4 Pres s unti l the fo llowing appears on the di splay: 5 Press OK . The disp lay read s: and the cartri dge alignment test pag[...]

Clea ning Y o ur Printer Chapte r 4: Maintainin g the Prin ter ❖ 4-15 Cleaning Y o ur Printer Y ou should perform routine maintenance on your printer at regular intervals to mainta in top performance, and to avoid print q ua l ity and pape r feed p roblems. This section steps you through the process o f cleaning the print car tridg e pri nthea ds[...]

Clea ning Your Prin ter 4-16 ❖ DocuPr int C20/NC20 User Guide 4 Press OK . 5 Pres s unti l the fo llowing appears on the di splay: 6 Press OK . The followin g appea rs on the displ ay: The cl eaning pr intheads test p age prin ts.Whe n all th e printheads are functi oning correctly , the test page appears as follows: The print er returns to the r[...]

Clea ning Y o ur Printer Chapte r 4: Maintainin g the Prin ter ❖ 4-17 7 Examine the test page and look fo r breaks in the diagonal lines. A broken li ne indicat es clogged printheads. 8 If you fin d broken diago nal lines on the test page , re pe a t Steps 2 through 6 and perform the cleaning prin th ead s test two mor e times . 9 If th e print q[...]

Clea ning Your Prin ter 4-18 ❖ DocuPr int C20/NC20 User Guide Wi p i n g t h e Printheads W ipe the printheads only if you have run the cleaning printheads test to cl ean the printheads and the prin t quality is no t satisfacto ry . Wipi ng the pr intheads removes dried ink from the printheads. 1 Move the print cartri dge carrier i nto the inst a[...]

Clea ning Y o ur Printer Chapte r 4: Maintainin g the Prin ter ❖ 4-19 5 Repeat Steps 3 and 4 for the other print cartridge. 6 Reinstall the print cartridges. See the section “T o Install Prin t Car tridge s” (page 4-6) for more information . 7 Close the printer front c ov er . 8 Press OK to move the print cartr i dge carrier back in to the pr[...]

Clea ning Your Prin ter 4-20 ❖ DocuPr int C20/NC20 User Guide Cleaning the Cartrid ge Ca rri er Clean the print cartridge carrier contacts only if you have run the cleaning prin thead test to clean the printheads and the print qu ality is not satisfactory . W iping the cartridge carrie r rem oves dried ink from the cartridge carrier cont ac ts. 1[...]

Clea ning Y o ur Printer Chapte r 4: Maintainin g the Prin ter ❖ 4-21 7 Press OK to move the print cartr i dge carrier back in to the print pos i ti on wi th o ut resett ing the ink level counter . T o print an alignment test page and reset the i nk level counter , see the section “T o Align the Print Cartrid ges” (page 4-11) for more informa[...]

Stor ing Prin t Cartrid ges 4-22 ❖ DocuPr int C20/NC20 User Guide Storing Print Cartridges Alw ays st ore n ew prin t cart ridg es in th e ori ginal packaging until y ou are ready to install them. Store partially used print cartridges in the print cartridge storage unit supp lied with your printer . The print cartridge storage un it keeps your p [...]

Chapt er 5: T roubleshooti ng ❖ 5-1 T r oubleshooting C h a p t e r 5 Printer Problem s ........................ ................... .................... . 5-2 Printer Operation Problems .................. ................... ........ 5-2 Print Quality Problem s ...... ................... ................... ........ 5-7 Paper Jams ............. [...]

5-2 ❖ DocuPr int C20/NC20 User Guide Printer Problems Sometime s printer problems ar e very simple to solve. When you have a problem, first make sure that: • The power cord is plugged into the prin ter an d a properly grounded elec trical outlet. • The electrical outlet is not turn ed off by any switch or breaker . • Other electrical equipm[...]

5-3 ❖ DocuPr int C20/NC20 User Guide T able 5.1 Pri nter oper ation prob lems Probl em Action Job did not print or incorrect characters printed. • Make sure the Ready status message appears on t he Control Panel display before you send a job to print. Press to return th e printer to the Re ady status message. • Make sure there is print mate r[...]

5-4 ❖ DocuPr int C20/NC20 User Guide Print material mi s feeds or multiple feeds occur . • Make sure the paper you are using meets the specifications for your printer . See the separate Supplies/Options Guide for more information. • Flex paper or other print material before loading it in the input tray or the optional T ray 2. • Make sure t[...]

Printer Problems Chapt er 5: T roubleshooti ng ❖ 5-5 Y ou get unexpected page brea ks . Che ck the Print Timeout setting in the Setup Menu . Increase the setting . See Print Timeout in Chapter 1 of the System Administrator Guide for more information. Job prints from the wrong paper sour ce or on the wrong paper . Che ck the P APER TY PE setting i[...]

Printe r Problems 5-6 ❖ Docu Print C20/NC2 0 User Gu ide Job does not print in the correct colors. Adjust the colors through the software application, the p r inter driver , or CentreW are DP . Change the C olor Correction setting in the Color Menu. See Color Co rrection in Chapter 1 of the System Administrator Guide for more information. Job p r[...]

Printer Problems Chapt er 5: T roubleshooti ng ❖ 5-7 Print Qu ality Problems Consult T able 5.2 for corre ctive actions when the printer does not produ c e the output print quality you expect. T able 5.2 Print quality problems Probl em Action Print is too light. • If you are printing on an uneven print surface, change the P APE R TYPE setting i[...]

Printe r Problems 5-8 ❖ Docu Print C20/NC2 0 User Gu ide The job prints, but the left and t op margins are incorrect. • Make sure the PA P E R S I Z E setting is set correctly in the Paper Menu. See PA P E R S I Z E in Chapter 1 of the System Administrator Guide for more information. • Make sure the ma rgins are set correctly in the software [...]

Printer Problems Chapt er 5: T roubleshooti ng ❖ 5-9 Characters prin t with whit e lines . • A print cartridge may be out of ink or low on ink. If one of the Ink=Lo w messages appear , install a new print cartridge. See Chapt er 4: Maint ainin g the Printer for more information. • Remove and reinstall one of the print cartridges. See Chapter [...]

Pape r Ja ms 5-10 ❖ DocuPr int C20/NC20 User Guide Paper Jams Y our DocuPrint C20/NC20 printer has been design e d to pr ovide reliabl e, t rouble- fre e opera tion. Howev er , you may experience an occasional p ape r jam. When the printer detec ts a misfeed or a paper jam, the printing process is halted and a Control Panel message is displayed. [...]

Paper Jams Chapter 5: T roubleshoo ting ❖ 5-11 Clearing Paper Jams If a pa per jam occu rs, the 200 Paper Jam message appears on the Co ntrol Pa nel. Th i s messa g e and other common error messages and corrective actions are listed in T able 5.3 on page 5-18. The 200 Paper Jam message appears w hen paper or any other pri nt material is j ammed i[...]

Pape r Ja ms 5-12 ❖ DocuPr int C20/NC20 User Guide Possib le Pa pe r Jam Areas Figure 5.1 show s the path the paper travels through th e printer . The path varies de pending on the paper sour ce. The jam areas are indicated by the Xs in the figure. Figure 5 .1 Paper J am Areas Prin ter Compon ents and Jam A reas 1 Manual Feed Slot 2 200 Paper Jam[...]

Paper Jams Chapter 5: T roubleshoo ting ❖ 5-13 When a pape r jams occurs, determ in e where in the printer the jam has occurred. Once you have de termined that, proceed to one of the following sections and follow the described steps for clearing the jam: • If the jam is i n or around the input t ray , see the section “T o Clear a Ja m in the [...]

Pape r Ja ms 5-14 ❖ DocuPr int C20/NC20 User Guide To C l e a r a J a m i n the Input T ray 1 Lift the output bin and loca te th e jamm ed paper inside the input tray . 2 Pull t he paper u p and tow ard you to remove i t. If you cannot get a firm grasp on the jamm ed paper , it may be easier to remove it from the outp ut bin. See th e sectio n ?[...]

Paper Jams Chapter 5: T roubleshoo ting ❖ 5-15 To C l e a r a J a m i n t h e Manual Feed Sl ot 1 Locat e the jam med paper in the ma nual feed slot. 2 Pull the paper straight up and remove it. If you cannot get a firm grasp on the jamm ed paper , it may be easier to remove it from the outp ut bin. See th e sectio n “ T o Cl ea r a Jam in t he [...]

Pape r Ja ms 5-16 ❖ DocuPr int C20/NC20 User Guide To C l e a r a J a m i n t h e Output Bin 1 Use the fing er grip on eith er side of the front cover to lift the cover an d l o cate the jammed pap er i n the o utp ut bin. 2 Pull t he paper u p and tow ard you to remove i t. 3 Close the printer front c ov er .[...]

Paper Jams Chapter 5: T roubleshoo ting ❖ 5-17 To C l e a r a J a m in T ray 2 1 Loca te the j ammed paper in T ray 2. 2 Pull t he paper u p and tow ard you to remove i t. If you cannot get a firm grasp on the jamm ed paper , it may be easier to remove it from the outp ut bin. See th e sectio n “ T o Cl ea r a Jam in t he Output Bi n” (page 5[...]

Commo n Error Mes sages 5-18 ❖ DocuPr int C20/NC20 User Guide Common Error Messages Chapter 5 of the System Administrator Guide conta ins th e entire set of messages whi ch can appear on the Control Panel display . Many of these messages are diagnostic messages which appear when th e re is a printer problem. If you have a problem with your printe[...]

Common E rror Messages Chapter 5: T roubleshoo ting ❖ 5-19 37 Insu ffici en t Collat ion Mem or y The printer memory used to store pages is too full to collate the rest of the print job. • Press to clear the message, print the portion of the job already in memory , and begin collating the rest of the job. • See “T o Cancel the Current Print[...]

Commo n Error Mes sages 5-20 ❖ DocuPr int C20/NC20 User Guide 88 Colo r Print Cartri dge Low 88 Blac k Print Cartri dge Low 88 Phot o Print Cartri dge Low The color ink su pply is low . The black ink supply is low . The photo ink supply is low . • Press to clear the message, print the portion of the job already in memory , and begin collating t[...]

Common E rror Messages Chapter 5: T roubleshoo ting ❖ 5-21 Change tray type s ize The printer requests a different print material than what is loaded in the tray or set in the Paper Siz e or Paper T ype menus. Line 1 displays the paper sour ce tray , which is one of the following items: • Tray 1 • Tray 2 T ray 2 only displays if th e optional[...]

Commo n Error Mes sages 5-22 ❖ DocuPr int C20/NC20 User Guide Load t ray type s ize The printer is t r ying to feed print material from a source it detects is empty . Line 1 displays the paper sour ce tray , which is one of the following items: • Tray 1 • Tray 2 T ray 2 only displays if th e optional T ray 2 is installed . Line 2 displays one[...]

Common E rror Messages Chapter 5: T roubleshoo ting ❖ 5-23 Load Ma nual Custo m Type Na me size type s ize The printer requests print material to be manual ly fed from the manual feed slo t. Line 2 displays one of the following items: Custom Type Na me : A user-defined name, for custom type 1 through 3. The name is tru ncated to 16 cha r acters. [...]

Commo n Error Mes sages 5-24 ❖ DocuPr int C20/NC20 User Guide To C a n c e l t h e Current Print Job 1 Press or to enter th e menus. 2 Continue to press and release until you see the followi ng on t he disp lay : 3 Press OK . 4 Press and release until you see the following on the display: 5 Press OK . Job Menu Job Menu Cancel Job[...]

Common E rror Messages Chapter 5: T roubleshoo ting ❖ 5-25 T o Re set the Printe r and Cancel t he Print Job 1 Press or to enter the m enus. 2 Continue to press and release until you see the followi ng on t he disp lay : 3 Press OK . 4 Press and release until you see the following on the display: 5 Press OK . Reset ting the prin ter delete s all [...]

5-26 ❖ DocuP rint C20/NC20 User Gui de[...]

Appen dix A: Prin ter Speci fications ❖ A-1 Printer Specifications A p p e n d i x A[...]

Printe r Specifica tions A-2 ❖ Docu Print C20/NC2 0 User Gu ide T able A.1 DocuPr in t C20/NC20 Feature s Featu re Desc ription Print addressibility 300 dots per inch (dpi) s tandard, 600 dpi standard, 1200 Image Quality (requires added memory to print mo st full pages) Maximum print speed/pages per minute (ppm) 8 ppm in bl ack 4 ppm in color Fon[...]

Printer Specif ications Appen dix A: Prin ter Speci fications ❖ A-3 Paper output Standard exit b in with the follo wing stack capaciti es: • 50 sheets of paper • 1 tr an sp ar en cy • 10 sheets of tables • 15 envelopes/cards. Paper sizes A3, A4, A5, Banner A4, Banner Letter , Executive, JIS-B5, Lega l, Letter , T abloid, Universal, 11x17 [...]

A-4 ❖ DocuPr int C20/NC20 User Guide[...]

Appen dix B: C ertificat ions ❖ B-1 Certifications A p p e n d i x B[...]

Elect ronic E missio n Noti ces B-2 ❖ DocuPrint C 20/NC20 User Guide Electronic Emission Notices W ithout an Ext ernal Ethernet Adapter Inst alled Federal Co mmunications Co mmission (F C C) Compliance I nformation Statemen t The DocuPrint C20 ha s bee n tested and found to comply with the limits fo r a Class B digital device, pursuant to Part 15[...]

Elect ronic E missio n Noti ces Appen dix B: C ertificat ions ❖ B-3 If this equipment does ca use harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is enc ouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the rece[...]

Elect ronic E missio n Noti ces B-4 ❖ DocuPrint C 20/NC20 User Guide Industry Canada Complia nce Sta tem ent This Class B d igital apparatus meets all requirements of the Canadian Interference-C ausing Equipment Regul ations . European Community (EC) Directives Conformity This product is in conformi ty with the protection requirement s o f EC Cou[...]

Elect ronic E missio n Noti ces Appen dix B: C ertificat ions ❖ B-5 Wi t h a n E x t e r n al Ethernet Adapter Inst alled Federal Co mmunications Co mmission (F C C) Compliance I nformation Statemen t The DocuPrint NC20 has b e en tested and found to comply with the limi ts for a Class A digital device, pursuant to Part 15 of the FCC R ules. Oper[...]

Elect ronic E missio n Noti ces B-6 ❖ DocuPrint C 20/NC20 User Guide Industry Canada Complia nce Sta tem ent This Class A digi tal apparatus meets all requirements of the Canadian Interference-C ausing Equipment Regul ations . European Community (EC) Directives Conformity This product is in conformi ty with the protection requirement s o f EC Cou[...]

Elect ronic E missio n Noti ces Appen dix B: C ertificat ions ❖ B-7 The United Kingdo m T elecomm u nicatio ns Act 1984 This apparatus is approved unde r the approval number NS/G/1234/J/ 100003 for the indirect c o nnections to the public telecommunicati ons systems in the United Kingdom. German Acous tics Statement The following measurem ents we[...]

Elect ronic E missio n Noti ces B-8 ❖ DocuPrint C 20/NC20 User Guide Energy Star The EP A ENERGY ST AR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-effic ient products and to reduce air pollution c aused by power generation. Companies participa ting in this program introduce personal [...]

Appen dix C: Printe r Options ❖ C-1 Printer Options A p p e n d i x C Installing Printe r Options ........... ................... .................... . C-3 Printer Memor y ............ ................... ............. .................... . C-4 Accessing the Sy stem Board from the F ront ............. ........ C-5 Installing Printe r Memory ...[...]

Printe r Options C-2 ❖ DocuPrint C 20/NC20 User G uide Hard Disk ........ .................... ................... ................... ...... C-20 Installing the Hard Disk .......... ................... ................... C-20 Option Card Inst allation ......................... ............. ............ C-21 Accessing the Syst em Board from the[...]

Install ing Printe r Options Appen dix C: Printe r Options ❖ C-3 Installing Printer Options Y ou can customize your printer by changing memory capacity and in stalling different connect ivity options. This chapter provides instructions for insta lling each option. T o install each optio n, you must first access the printer system board. Access is[...]

Printe r Memory C-4 ❖ DocuPrint C 20/NC20 User G uide Printer Memory Y ou can add additional memory to increase the printer’ s Dyna mic Ra ndo m Acc ess M e mor y (DR AM). Add i tiona l printer memory allows the DocuPrint C20/NC20 to print more co mplex jobs and o perate more e fficiently . Y our printer was shipped with 8MB of standard printer[...]

Printer Mem ory Appen dix C: Printe r Options ❖ C-5 Accessing the System Board from the Front T o install or re move memory , you must access the pri nter system board which is under the input tray . Follow these steps: 1 Unpl ug the pr inter pow er cord. 2 Disconn ect all c ables f rom the back o f the pr inter . 3 Remove the input tray and outp[...]

Printe r Memory C-6 ❖ DocuPrint C 20/NC20 User G uide Instal ling Pri n te r Memory Before c an you install pri nter memory SIMM, make sure you have accessed the pr inter system board in the front of the printer . If you need to do this, see “ Accessing the Printer System Board from the Front ” on the previous page . T o install a printer mem[...]

Printer Mem ory Appen dix C: Printe r Options ❖ C-7 3 Hold the memory SIMM with the connection points pointing toward t he connec tor and p osition the notch as shown . 4 Insert th e memory SIMM al l the way into the connect or at a 45° angle, and rotate it down u ntil it s naps int o place. Y ou can hear the me mory opti on click into place. 5 [...]

Printe r Memory C-8 ❖ DocuPrint C 20/NC20 User G uide Closing the System Board from the Front Complete the following steps after you h ave installed the printer me mory 1 Reinstall the system bo ard access cover . A While holdi ng the cove r at the angle s hown, align the tabs on the back o f the access cov er with the slots located at the rear o[...]

Flash M emory Appen dix C: Printe r Options ❖ C-9 Flash Memor y Flash memory can be used to store down loaded fonts, macros, symbol sets, logos, and forms. Y ou can install one flash memory SIMM in your pri nter . Flash m em ory SIMM s are avai lable in 1, 2, and 4MB . Accessing the System Board fro m the Rear T o insta ll a flash m emory SIMM, y[...]

Flas h Memory C-10 ❖ DocuPrint C20/NC 20 User Guide 5 Loc a te the system b oard acc ess cove r . 6 Pull the tab on the access co ver un til the cover ro tates toward yo u. 7 Conti nue with the sec tion “Installing a Flash Memory SIMM” on the next page.[...]

Flash M emory Appendi x C: Printe r Options ❖ C-11 Install ing a Flash Memory SIMM Before you install a flash memory option, follow the step s in “ Accessing the System Board fr om the Rear” in the previous section. T o install a flash memory option: A memory SIMM is easily da maged by stati c electricity . T ouch some th ing metal to disc ha[...]

Flas h Memory C-12 ❖ DocuPrint C20/NC 20 User Guide 4 Hold th e SIMM wi th the connectio n points po inting toward the co nnec to r and posi ti on th e notch as show n. 5 Insert the SIMM all the way into the connector at a 45° angle, and rotat e it up unt il it s naps i nto pla ce. Y ou can hear the me mory SIMM cli ck into place. 6 Make sure bo[...]

Flash M emory Appendi x C: Printe r Options ❖ C-13 Closing the System Board fro m the Rear Complete the following steps to close the Printer System Board after you have i nstalled the flash memory SIMM: 1 Push on the a ccess c over unt il it s naps int o place . 2 Do one of the following: • Reattach the prin ter rear cover . - Insert the two ta[...]

Flas h Memory C-14 ❖ DocuPrint C20/NC 20 User Guide 3 Reconnect all cabl es to the back of t he printer . 4 Reconnec t the power cor d to t he printe r and a p roperl y grounded electrical outlet. 5 Make sure the Ready me ssage a ppears on th e Control Panel di splay . If an error mess age appears, s ee Chapter 5 in the System Administrator Guide[...]

Extern al Ethernet Ada pter Appendi x C: Printe r Options ❖ C-15 External Ethernet Adapter An External Ethernet Adapter is a vailable for your printer . W ith this adapter , you can connect your printer to an Ethernet network so that it can b e shared. The External Ethernet adapter supports the follo wing: • Novell NetW are • Microsoft W indo[...]

Exte rnal E ther net A dapter C-16 ❖ DocuPrint C20/NC 20 User Guide Installi ng the Exter n al Ethernet Adapter T o install the External Ethernet Adapter: 1 Connect the a dap ter to th e para l lel po rt on th e rear of you r pr i n ter . 2 Connect your Ethernet cable into the adapter . 3 Conn ect the adapter power su pply ca ble into the adapt e[...]

T ri-Port Interfac e Card Appendi x C: Printe r Options ❖ C-17 T ri-Port Inter face Card The T ri-Port Interface Card lets you connect your print e r to: •A L o c a l T a l k n e t w o r k • A serial interf ace (Serial RS-232C or Serial RS-422A) • An infrar ed adapte r. Instal ling the T ri-Po rt Inter face Card T o install the T ri-Port In[...]

Infrared Adapter C-18 ❖ DocuPrint C20/NC 20 User Guide Infrared Adapter Installing the Infrared Ad apter T o install the Infrared Adapter: 1 Unpl ug the pr inter pow er cord. 2 Locate the infrared port on the back of your p rinter . The infrared port is attached to the T ri-Port interface option card installed in your pri nt er . 3 Plug the adapt[...]

Infrared Adapter Appendi x C: Printe r Options ❖ C-19 Using the Infrared Ad apter T o use the Infrared Adapter: 1 Aim the computer infrared port at the infrared port on the front of the Infrared Adapter . See the docu mentation that came with you r compu te r for infor m at ion about your computer infrared port. 2 Draw an imaginary line between t[...]

Hard Disk C-20 ❖ DocuPrint C20/NC 20 User Guide Hard Disk Like the flash memo r y , the Hard Disk is useful for sto ring information such as down l oaded fonts, macros, and symbol sets. Y ou can also use the Hard Disk to store incoming print jobs in a buffer until th ey print. Since hard disk memory provides permanent storage, job buffering to th[...]

Opt ion Card In stalla tion Appendi x C: Printe r Options ❖ C-21 Opti on Card Instal lation Follow the steps in this sec tion to install either of the following options: • T ri-Port Interface Card •H a r d D i s k . Accessing the System Board fr om the Right Complete the following steps before you install the option card: An option card is ea[...]

Option Card Insta llation C-22 ❖ DocuPrint C20/NC 20 User Guide Installi ng an Option Ca rd Complete the following steps to install either the T ri-Port Interface card or the Ha rd Disk option: 1 Remove the two s crews from the metal plate covering t he opening fo r the cable con nector . Save t he screw s. 2 Grasp the tab on the end of the metal[...]

Opt ion Card In stalla tion Appendi x C: Printe r Options ❖ C-23 6 Align th e le ft si d e o f th e op tion card wi th th e trac k inside the card guide. Make s ure the co nnectors o n t he right s ide of the option car d clear the cable con nector opening. 7 Push the card straight into the printer . The option ca rd a uto ma ti c all y sh i f ts[...]

Option Card Insta llation C-24 ❖ DocuPrint C20/NC 20 User Guide Closing the System Board from t he Righ t Complete the following steps after you i nstall an option card: 1 Insert the four tabs on the top of the s ystem boa rd acce ss cover into the slots on the printer as illu s trate d. 2 Slide the system board access cover to the left until it [...]

Input T ray 2 Appendi x C: Printe r Options ❖ C-25 Input T ray 2 T ray 2 is shipped i n two pieces, the paper tray and the paper support. The following sec tions give complete instructions for attaching the paper tray and the paper support. Installing the Paper T ray 1 Make sure yo u have all the item s sh own. If any item s ar e missing or damag[...]

Input Tray 2 C-26 ❖ DocuPrint C20/NC 20 User Guide 5 Insert the peg s located on the bottom of each side of the paper t ray in to the slots o n the back o f the printer . The pape r tray fi ts straig ht into t he back o f the printer . 6 Push the paper tray straigh t in until it click s int o pl ace. 7 Continu e wit h “A ttaching the Paper Supp[...]

Input T ray 2 Appendi x C: Printe r Options ❖ C-27 Attach ing the Paper Support 1 Locate th e slot on the back of the paper tray . 2 Align th e tab on th e back of the paper suppor t wi th the slot on the pap er tray . 3 Push st raight down on the paper sup port un til i t stops. 4 Reconnect all cabl es to the back of t he printer . 5 Reconnec t [...]

C-28 ❖ DocuPrint C20/N C20 User Guide[...]

Index I X Docu Print C20/ NC20 User G uide A Alignmen t test page Printing • 4-14 AppleTalk • 1-6 Auto-pro tocol sensi n g • 1-6 B Bitmap fonts • 1-4 Buttons See Control Panel, Control keys C Cancel pr in t job • 5-24 ➝ 5-25 Cartridge carrier Cleanin g • 4-20 ➝ 4-21 Cartridge carrier track Location • 1-13 Centr eWa re DP • 3-3 C[...]

E D o c uP r i nt C 2 0/ N C 2 0 U ser G ui d e E Electro n ic do c ume n tati o n • 1-15 Printer d r i ver s • 1-15 Printer management softw a r e • 1-15 Error message s • 5-1 8 ➝ 5-23 E x t e r n al E t h e r n et A d a p t e r • 1-5 , 1-6 Inst a llin g • C-1 5 ➝ C-16 10Base T • 1-10 F Flash memory Inst a llin g • C- 9 ➝ C-1[...]

P Docu Print C20/ NC20 User G uide P Paper Loading • 2-5 ➝ 2-14 Into manual feed slot • 2-10 ➝ 2-11 Into stan dard inp u t tray • 2-6 ➝ 2-8 Into T ray 2 • 2-1 2 ➝ 2-14 Recommendation s • 2-4 Selecting • 2-3 ➝ 2-4 Paper jams • 5-10 ➝ 5-17 Caus es • 5-10 Cleari ng • 5-11 ➝ 5-17 From input tray • 5-14 From ma nual fee[...]

R Docu Print C20/ NC20 User G uide Printer settings Changin g • 3-16 ➝ 3-17 Printheads Cleaning • 4-15 ➝ 4-19 Protocols • 1-6 AppleT alk • 1-6 Auto-protocol sen sing • 1-6 IBM LAN Server • 1-6 LocalT alk • 1-6 NetW a re • 1-6 Solaris • 1-6 SunOS • 1-6 WFWG • 1-6 Wi n d o w s N TA S • 1-6 Wi n d o w s 9 5 • 1-6 R Rear C[...]