Citizen Systems CMP-10BT manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Citizen Systems CMP-10BT. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Citizen Systems CMP-10BT o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Citizen Systems CMP-10BT se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Citizen Systems CMP-10BT, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones Citizen Systems CMP-10BT debe contener:
- información acerca de las especificaciones técnicas del dispositivo Citizen Systems CMP-10BT
- nombre de fabricante y año de fabricación del dispositivo Citizen Systems CMP-10BT
- condiciones de uso, configuración y mantenimiento del dispositivo Citizen Systems CMP-10BT
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Citizen Systems CMP-10BT no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Citizen Systems CMP-10BT y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Citizen Systems en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Citizen Systems CMP-10BT, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Citizen Systems CMP-10BT, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Citizen Systems CMP-10BT. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    MOBILE THERMAL PRINTER MODEL CMP-10 CMP-10BT User’ s Manual[...]

  • Página 2

    This printer conforms to the following Standards: Low V oltage Directive 73/23/EEC, 93/68/EEC, EMC Directive 89/336/EEC, 92/31/EEC, 93/68/EEC. LV D: EN60950 EMC : EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 R&TTE: EN300328 This declaration is applied only for 230V model. Declaration of Conformity For Unites States In order to comply with FC[...]

  • Página 3

    — 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means i[...]

  • Página 4

    — 2 — SAFETY PRECAUTIONS About Pictogram Precautions and notices necessary to follow for preventing hazards to the user or other person or their properties are defined as shown below . Hazards and degrees of damage that may be caused by ignoring the instructions are categorized as shown below . Please be familiar with the content of these defin[...]

  • Página 5

    — 3 — Precautions in Handling Printer W ARNING ● If the product is kept in use under abnormal condition such as generation of heat, smoke, or abnormal odor , a fir e may occur . Immediately turn the printer power off, remove the battery , and contact our service agent. ● If any foreign matter (metal tip, water , liquid) enters the product, [...]

  • Página 6

    — 4 — ● Do not touch the print head or paper cutter while replacing print paper . Heated print head may cause burn. The cutter may cause injury to the hand. Precautions on Using Printer ● Use of print paper other than specified may result in not only deteriorated print quality but shortened life of print head (printing portion). ● Do not [...]

  • Página 7

    — 5 — W ARNING DANGER ● Entering battery liquid may result in loss of eyesight. Immediately wash eyes with fresh water and get medical care. ● Keep the following in mind when handling battery . Otherwise, liquid leakage, heat generation, and explosion may result. • Do not throw battery into fire or do not apply heat. • Do not peel or sc[...]

  • Página 8

    — 6 — ● Do not dip battery in water or sea water . W et battery may generate heat or may be subject to corrosion. ● Do not use or leave battery at high temperature. Using or leaving battery in a place of high temperature may result in liquid leakage, deteriorated performance, or shortened lifetime. ● Keep battery beyond the reach of a bab[...]

  • Página 9

    — 7 — CAUTION ● Print density may change with the kind of print paper . Print density is adjusted by the Print Density Set command in Command Reference. For details, refer to Command Reference (Separate sheets). ● Observe the following when using thermal paper . Thermal paper is not resistant to discoloration, deterioration in quality , and[...]

  • Página 10

    — 8 — W ARNING CAUTION CAUTION ● With one side of the connector connected to this product, do not touch the metal part of the other connector . Precautions on Using Special Serial Cable ● Static electricity may cause breakdown of internal circuit of this product. ● Do not leave this product with a cable wound around it for a long time. Di[...]

  • Página 11

    — 9 — THE TABLE OF CONTENTS 1. INTRODUCTION ........................................................... 11 1.1 Features .......................................................................... 11 1.2 Included and Optional Accessories .............................. 12 1.3 T ype Classification ...................................................[...]

  • Página 12

    — 10 — 6. LIST OF COMMANDS .................................................. 33 7. MAINTENANCE AND SERVICE ................................... 35 8. APPENDIX HANDLING BEL T CLIP KIT ............................................ 36 8.1 How to Mount Belt Clip ................................................. 36 8.2 Mounting Rubber Feet ..........[...]

  • Página 13

    — 11 — 1. INTRODUCTION CMP-10 is a compact, full featured portable line thermal printer , which can be used in a large variety of job environments ranging from door - to-door sales through small and mid-sized catering establishments, car -rentals, parking lots, field services to on-board sales on land, sea and air . IrDA/Bluetooth communication[...]

  • Página 14

    — 12 — 1.2 Included and Optional Accessories When unpacking the package, confirm the availability of: ● Printer unit: 1 piece ● Sample paper roll: 1 roll ● AC adapter: 1 piece ● User ’ s manual: 1 copy E (European) model ● Belt clip kit 1 set (Belt clip, 2 × screws, 2 × rubber feet) Please refer to the Appendix for how to mount be[...]

  • Página 15

    — 13 — 2. GENERAL SPECIFICA TIONS Feature Parameters Printing system Direct thermal printing Printing speed 50 mm/sec Printing head T otal dots: 384 Dot density: 8 dots/mm Printing width: 48 mm Emulation ESC/POS commands plus extra commands for specific printer features Characters ASCII Code, Alphanumeric characters, International characters, W[...]

  • Página 16

    — 14 — Feature Parameters Bluetooth interface T ransfer method: Bluetooth 1.2 compliant (CMP-10BT only) Frequency: 2.4 GHz Modulation method: FH method (Frequency hopping spectrum diffusion method) Hypothetical interference distance: 10 m T ransfer rate: 723.2k/57.6k bps (T ransfer rate between Bluetooth module only) The communication speed bet[...]

  • Página 17

    — 15 — Feature Parameters Power supply monitoring Auto Power OFF (programmable - from 1 to 60 min.) Low battery monitoring included. AC adapter Model: 10AD-JU (for Japan, USA, and Canada) 10AD-E (Europe) Input voltage 90 V - 264 V AC Output voltage 9.0 V DC 1.0 A Operating environment T emperature: 5 – 40°C Humidity: 35 – 80% RH (No dew co[...]

  • Página 18

    — 16 — 3. EXPLANA TION OF PRINTER P AR TS 3.1 LED Indicators (1) Charge LED RED on: Battery is charging GREEN on: Battery is Fully charged (2) Power (Error) LED GREEN on: Lights when printer is powered ON. RED/GREEN blinks fast: No paper or cover open. RED/GREEN blinks slow: Print head is overheated or macro is in process and awaiting LF switch[...]

  • Página 19

    — 17 — 3.2 Communication Port and Switch (3) IrDA interface unit Receives data from host and transmits printer status. For communication with IrDA communication, refer to 4.3. (4) Serial port For serial cable (option) connection to host. For the method of communication with cable and connecting cable, refer to 4.4. (5) Power switch (ON/OFF) Pre[...]

  • Página 20

    — 18 — 3.3 Inside of Paper Cover (10) Paper feed roller Feeds paper through the printing mechanism. (11) Printing (thermal) head Records print data on the thermal paper . 3.4 Buzzer The built-in buzzer sounds in the following cases. When low battery is detected (sounds 3 times) When magnetic card was successfully read (sounds once) When buzzer [...]

  • Página 21

    — 19 — (13) (12) (15) 3.5 Bottom Surface and Battery Cover (12) Belt clip Attaches to the printer on your belt. (Not installed at the time of shipment. T o use the belt clip, please install the belt clip by yourself.) (13) Strap holder Metals for holding a strap. (The strap shall be prepared by the user .) (14) Groove for rubber foot If you wan[...]

  • Página 22

    — 20 — 3.6 Dimensions and V iews (Unit: mm) DC Jack[...]

  • Página 23

    — 21 — 4. OPERA TION 4.1 Replacing the Paper Roll Press Cover Open switch (1). Open Paper Cover (2). Place the new paper roll as shown on illustration and pull out enough paper to reach the control panel of the printer (3). Close the Paper Cover . If data to be printed still exists, press the LF switch to resume printing. CAUTION! Be sure to us[...]

  • Página 24

    — 22 — 4.2 Method of Charging If any of the following conditions occur , charging the battery is required. •“ Low Battery ” is printed. • The buzzer sounds 3 times. T o charge the battery , plug the connector of the AC adapter to the DC jack of the printer and the AC adapter to the AC outlet. The charge LED lights red. If the LED change[...]

  • Página 25

    — 23 — 4.3 Communication by IrDA For IrDA communication, DIP switch setting needs to be set for IrDA. Set the infrared port of the device to face straight to the printer ’ s infrared port. Communication is available in the range of 15 ° up, down, left, and right. A void blocking between the printer and the device to be connected. Otherwise, [...]

  • Página 26

    — 24 — 4.4 Co mmunication V ia Serial Port (Cable) For communication via serial (RS-232C) interface, use Citizen CA10-01 serial cable. When the printer is OFF , open the serial port rubber cover and while holding the connector with the “PUSH” sign facing upward, gently insert the connector into the serial port. Connect the other end of the [...]

  • Página 27

    — 25 — 4.5 Communication by Bluetooth For the Bluetooth communication, it is necessary to choose CMP-10BT and set the DIP switches for Bluetooth. As built-in Bluetooth module supports Serial Port Profile, host machine needs to communicate with CMP-10BT based on serial port profile. Please refer to the software manual of the host machine for the[...]

  • Página 28

    — 26 — 4.7 Removing the Battery Pack 1. Set the printer Power switch to OFF and unplug the AC adapter from printer . 2. Remove the battery cover by (1) pressing the battery cover as shown in the figure, lift it upward. 3. Remove cover as shown in the illustration. 4. Remove battery pack from compartment and disconnect battery connector from mai[...]

  • Página 29

    — 27 — 4.8 Installing the Battery Pack 1. Insert the battery connector to the connector of the printer . 2. Insert the battery connecting cable into the opening above the battery connector . Confirm that the battery connector is seated deeply . 3. Insert the battery into its compartment. 4. Place battery cover back by sliding it from the back o[...]

  • Página 30

    — 28 — 4.9 DIP Switch Setting Either Bluetooth or IrDA function of CMP-10BT have to be chosen by DIP switches. DIP switches are located under the battery . Function allocation of DIP switch is as follows. No. 1 No. 2 Bluetooth ON ON * ON OFF OFF ON IrDA OFF OFF * Default setting of CMP-10BT There are no “No. 1”, “No. 2”, “ON” or “[...]

  • Página 31

    — 29 — 4.10 Setup menu function (Firmware after V er 2.20EN) Make sure the printer power is off. Press ON/OFF switch and keep pressed for about 5 seconds until .LED is changed to red and leave the switch. Then buzzer beeps and printer prints current setting and goes to setup menu as follows. Example DISCOVERABILITY: YES PAIRING INFO SAVING: YES[...]

  • Página 32

    — 30 — T op question items Additional questions YES (ON/OFF Switch) NO (LF Switch) CHANGE DISCOVERABILITY ? SET DISCOVERABILITY Discoverability ON Discoverability OFF ON ? CHANGE P AIRING INFO SA VING ? P AIRING INFO SAVING Enable Pairing Info Saving Disable Pairing Info Saving ON ? CHANGE MEMORY SWITCHES ? SET SWITCH 1 ? Memory switch 1 = 1 Me[...]

  • Página 33

    — 31 — 5. FUNCTION 5.1 Auto Power OFF Power is automatically cut off after a specified period of time, during which no command is sent to the printer and the LF switch has not been pressed. The default setting of this time duration is 10 minutes, however , the period can be custom set by the user with a special command to the printer . (see Com[...]

  • Página 34

    — 32 — 5.4 Monitoring the Print Head Overheating If the temperature exceeds 65°C for some reason, the printer automatically stops printing with Power LED indication of “Error” to protect the print head. If the head temperature returns to 60°C or below , the printer is ready for printing. 5.5 Self T esting and Internal Settings ● Keep th[...]

  • Página 35

    — 33 — 6. LIST OF COMMANDS 1 BEL Sounds the Buzzer 2H T Horizontal T ab Command 3L F Printing and Paper Feed Command 4C R Print one line Command 5 ESC RS Sounds the Buzzer 6 ESC SP Setting the right space amount of the character 7 ESC ! Collective Specifying Printing Mode 8 ESC $ Specifying the Absolute Positions 9 ESC % Specifying/Canceling Do[...]

  • Página 36

    — 34 — * * * 34 ESC a Aligning the characters 35 ESC c5 Enabling/Disabling Panel Switches 36 ESC d Printing and Feeding the paper by n lines 37 ESC v T ransmitting the printer status 38 ESC x Selecting the time interval for automatically switching Off the printer 39 ESC { Specifying/Canceling the Inverted Characters 40 GS ) Setting of printer f[...]

  • Página 37

    — 35 — 7. MAINTENANCE AND SER VICE For the information on maintenance and service, please contact our dealer .[...]

  • Página 38

    — 36 — 8. APPENDIX HANDLING BEL T CLIP KIT This kit consists of a belt clip, two screws, and two rubber feet. 8.1 How to Mount Belt Clip Mount the belt clip in the square frame using the two screws supplied. The direction of the belt clip should be as per the drawing below . Note: Do not use screws without mounting the belt clip. The screws whe[...]

  • Página 39

    — 37 — MEMO[...]

  • Página 40

    — 38 — WEEE MARK[...]

  • Página 41

    2.10E-0612 Printed in Korea[...]