Socket Mobile Digital Phone Card for Data-Capable Mobile Phone manual
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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Socket Mobile Digital Phone Card for Data-Capable Mobile Phone. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Socket Mobile Digital Phone Card for Data-Capable Mobile Phone o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Socket Mobile Digital Phone Card for Data-Capable Mobile Phone se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Socket Mobile Digital Phone Card for Data-Capable Mobile Phone, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Socket Mobile Digital Phone Card for Data-Capable Mobile Phone debe contener:
- información acerca de las especificaciones técnicas del dispositivo Socket Mobile Digital Phone Card for Data-Capable Mobile Phone
- nombre de fabricante y año de fabricación del dispositivo Socket Mobile Digital Phone Card for Data-Capable Mobile Phone
- condiciones de uso, configuración y mantenimiento del dispositivo Socket Mobile Digital Phone Card for Data-Capable Mobile Phone
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Socket Mobile Digital Phone Card for Data-Capable Mobile Phone no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Socket Mobile Digital Phone Card for Data-Capable Mobile Phone y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Socket Mobile en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Socket Mobile Digital Phone Card for Data-Capable Mobile Phone, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Socket Mobile Digital Phone Card for Data-Capable Mobile Phone, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Socket Mobile Digital Phone Card for Data-Capable Mobile Phone. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
Digital Phone Card™ for Data-Capable Mobile Phones CompactFlash Card with data cable and PC Card adapter for connecting mobile phones to: • Mobile Computers Based on Windows CE v3.0 (i.e., Pocket PC, Pocket PC 2002 and HPC 2000) • Mobile Computers Based on Windows CE v2.11 (i.e., Palm-size PC, Handheld PC and Handheld PC Pro) • Casio Cassio[...]
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How this Manual is Or ganized This manual is designed to help you in stall and operate the Socket Digital Phon e Car d. Chapter 1, Intro duction, describes key f eatures of th e DPC and identif ies package cont ents. Chapter 2, Preliminary Setup, show s S teps 1- 4 for set up for all mobi le compu ter categories. You n eed to begin DPC se tup by co[...]
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TABLE O F CONT ENT S | 1 Table of Contents CHA PTER 1 INTRODUCTION 3 Overview 3 Working Wireless ly with the DPC 4 Contents of the Connection Kit 5 Installat ion Steps Summary 6 CHA PTER 2 PRELIMINA R Y SETUP 8 STEP 1: Register the Card 8 STEP 2: Activate Mobile Phone Data Service 8 STEP 3: N etwork Inform ation Form 9 STEP 4: Uninsta ll Old Socket[...]
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2 | TABLE OF CONTENT S STEP 8: Make A Data Call 49 A PPENDIX A SPECIFICA TIONS 51 A PPENDIX B HINTS AND TIPS 53 Choosi ng the Right A pplic ations 53 Using M ultiple Mo dems 53 A PPENDIX C TROUBLESHOOTING 54 A PPENDIX D ISP RESOURCES 59 A PPENDIX E TECHNICAL SUPPORT 61 LIMITED WA RRA NTY 62 COPYRIGHT NOTICE 64 REGULA TORY COMPLIANCE 65[...]
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CHAPTER 1: INTRODUCT ION | 3 Chapter 1 Introduction Overv iew The Socket Digital Phone Card (DP C) allows y ou to connect y our data-capable mobile ph one to a Window s– based m obile com puter or Apple Pow erBook. Now you can check email, brow se the web, con nect to y our office network and synchroniz e file s— all wirelessly! When y ou use t[...]
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4 | CHAP TER 1: INT RODUCTION Working Wirelessly w i th the DPC Wireless We b Browsing If y ou hav e a w eb brow ser on y our mobile com puter (e.g., Pocket Internet Explorer, Nets cape, etc.), you can use the DPC to browse the Internet an ytim e anywh ere within your m o bile phone’ s coverage area. Sim ply use the DPC to w irelessly con nect to[...]
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CHAPTER 1: INTRODUCT ION | 5 Contents of the Connection Kit The Socket Digital Phone Card for Pocket PCs pack age includes: • A Socket Dig ital Phone Card (Com pactFlash card Type I) w ith perman ently attached data cable, custom ized for specific m obile phones • The Socket Digital Phone Card Installation CD • The Quick Start Guide for Digit[...]
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6 | CHAP TER 1: INT RODUCTION Installation Steps Summary Setting up the DPC begins sim ilar ly f or all mobile computer types, but ends diffe rentl y for d iffere nt mobi le co mputer types. To set up the DPC, first begin in Chapter 2, P reliminary Setup, w hich includes instructions sim ilar for all mobile computer categ ories. After completin g p[...]
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CHAPTER 1: INTRODUCT ION | 7 Setup for Windows 9x/M e/2000/XP STEP 1: Register y our card. STEP 2: Acti vate data se rvices f or you r mobil e phone. STEP 3: Complete the Netw o rk Information Form . STEP 4: Unin stall old S ocket DPC sof tw are. STEP 5: Insert the installation CD. STEP 6: Insert the card and attach th e phone. STEP 7: Install the [...]
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8 | CHAPTER 2: PRELIMINARY SET UP Chapter 2 Preliminary Setup This chapter explain s the firs t four steps of DPC setup, w hich are done similarly for all mobile comput er categories. After completing th e steps covered in this chapter, complete DPC setup by going to the ch apter design ated for y our specific m obile computer category . The four s[...]
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CHAPTER 2: PRELIMINARY SETUP | 9 STEP 3: Netw ork I nformation For m Contact y o ur off ice netw ork adminis trator or Internet Serv ice Provider (I SP) for the information below . I f y ou plan to use ISP services of fered by your m obile phone carrier, cont act your carrier. For a text-o nly versio n you can email , go to the Do cs folder on the [...]
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10 | CHAPTER 2: PRELIMINARY SET UP STEP 4: Uninstall Old Socket DPC Softw are Window s only ! Delete any old Sock et DPC softw are you may have previously in stalled on your m obile computer. Refer to the README on th e installation CD for unins tall proced ures. This st ep is NOT needed f or the Cas io BE-300 or A pple PowerBooks .[...]
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CHAPTER 3: W INDOW S CE SETUP | 11 Chapter 3 Window s CE Setup This chapter explain s Steps 5-8 f or a variety of mobi le com puters bas ed on Win dow s CE. Bef ore startin g Steps 5-8, be su re to compl ete Steps 1- 4, covered in C hapter 2, Preli minary Setup . Because the in terface for diff erent Window s CE-based m obile compu ters varies, som[...]
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12 | CHAP TER 3: W INDOW S CE SETUP STEP 5: Install the Software Important! If you have an HP Jornada 500 ser ies Pocket PC, the softw are drivers are pre-ins talled! Go ahead and ins ert the card! For any other Window s CE-based m obile compu ter, follow these st eps BEFORE inserting the DPC: 1. Make an active partners hip betw een the mobile com [...]
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CHAPTER 3: W INDOW S CE SETUP | 13 ! IF YOUR DEFAULT WEB BROWSER IS NET SCAPE , DO NOT run the SETUP.HT M file on Netscape, because it w ill not work properly. Instead, ch oose either of tw o options: OPTI ON ONE : Use Internet Explorer to run the SETUP.HT M file. (a) In the In ternet Explorer screen , click File | Open . (b) In the Open s creen, t[...]
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14 | CHAP TER 3: W INDOW S CE SETUP STEP 6: Insert the Card and Attach the Phone Insert the DPC into the mobile comput er, with th e card’s purple label o n top. If usin g a PC Card sl ot, use a PC Card adapter. Then attach the free en d of the DPC cable to the data port o f the phone, ty pically located on the bottom or side of the phon e. Note:[...]
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CHAPTER 3: W INDOW S CE SETUP | 15 STEP 7: Set up Remote Netw orki ng You will n eed your completed Netw o rk Information Form for this step. Remote Netw orking fo r Pocket PC Devices This section prim arily s how s Pocket PC 2002 screens. Pocket PCs w ill have fun ctionally equ ivalent s creens except w here otherwis e noted. 1. Go to Start | S et[...]
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16 | CHAP TER 3: W INDOW S CE SETUP 3. In the Make New Connection screen, enter a n ame f or the connection . In the S elect a modem field, select Socket DP C Connection . Make sure th e Baud Rate is set to 19200 bps. Make New Connection s creen 4. Tap on Advanced… Do NOT change th e default settings in Port Set tin gs . • If us ing DHCP, you c[...]
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CHAPTER 3: W INDOW S CE SETUP | 17 6. In the next screen, enter th e dial-up n um ber and tap Next . Spaces or dashes are not required w ithin th e phone nu mber. Phone number scr een 7. In the ne xt scre en, unc heck Wait for dial tone before dialing . Tap Finish . Dialing s ettings screen 8. Pocket PC 2002 on ly : A fter finishin g connection set[...]
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18 | CHAP TER 3: W INDOW S CE SETUP Remote Networking for Pa lm-size and Handheld P C Devices This section primarily show s Handheld PC screens. Palm-size PCs, HPC 2000s, and pen tablets will h ave fu nctionally equivalent screens . Any significan t differences w ill be noted. 1. Palm -si ze PC : Go to Start | Progr ams | Communications | Connectio[...]
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CHAPTER 3: W INDOW S CE SETUP | 19 7. In the TCP/IP Settings screen, follow your Netw o rk Information Form to enter settings appropriate to your office n etwork or ISP. • If using DHCP , chec k Use server-assigned IP addr ess . Tap OK . General TC P/IP Settings screen • If NOT using DHCP , unc heck Use server-assigned IP address . En ter you r[...]
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20 | CHAP TER 3: W INDOW S CE SETUP STEP 8: Make a Data Call Preliminary Check list 1. Is the card properly in serted into y o ur m obile compu ter, and is the cable connected secu rely to y our mobile phon e? 2. Is the phone receiv ing a digital s ignal? A or equivalent w ill ap pear on the dis play of som e phones. 3. Is the mob ile p hone’s si[...]
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CHAPTER 3: W INDOW S CE SETUP | 21 2. Enter your User name and Passwor d. Pocket PC : In the Dial from field, select Home . Networ k Log On scr een 3. (Optional) For conveni ence, you can check th e Save password box , but your passw ord will be saved only after y ou start the connection. 4. For some m obile compu ters, y ou need t o modif y t he d[...]
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22 | CHAP TER 3: W INDOW S CE SETUP 7. When a screen reports th at you h ave Connected , a connection icon will also appear in y our mobile computer’s task tray: Connection s tatus s creen Ending a Da ta Call 1. Go to Start | Today . 2. Tap on the connect ion icon in the task tray . 3. T he call status screen w ill app ear (shown above). On a Poc[...]
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CHAPTER 3: W INDOW S CE SETUP | 23 Making a Data Call for Palm-size and Handheld PC Devices This section primarily show s Handheld PC screens. Palm-size PCs and pen tablets will hav e functionally equivalent screens. A ny sig nificant diff erences will be noted. Placing a Da ta Call 1. Go to Start | Pr ograms | Communication . On som e mobile com p[...]
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24 | CHAP TER 3: W INDOW S CE SETUP Ending a Da ta Call 1. Tap on the connect ion icon in the task tray . 2. In the status screen that appears, tap Disconnect . The task tray icon w ill d isappear, and your m obile phone will han g up. Connection s tatus s creen[...]
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CHAPTER 4: CASIO BE- 300 SETUP | 25 Chapter 4 Casio BE-300 Setup This chapt er explain s Steps 4-6 for th e Casi o Cassi opeia BE-300 Pocket Manager. Before st arting Steps 4- 6, be sure to com p lete Steps 1- 3, covered in Chapter 2, Pr eliminary Set up . You can also dow nload condensed s etup inst ructions f or the Casi o BE-300 at: www.so c k e[...]
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26 | CHAPTER 4: CASIO BE-300 SET UP STEP 5: Set up Remote Netw orki ng You will n eed your completed Netw o rk Information Form for this step. 1. Go to Main | Connections . Tap on New S etting . 2. In the next screen, enter a Connection name , such as “ Socket DPC.” Make sure Dial-up is selected, th en tap ! 3. In the next screen, enter y our P[...]
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CHAPTER 4: CASIO BE- 300 SETUP | 27 STEP 6: Make a Data Call Preliminary Check list # Is the card properly inserted in to your m obile computer, and is the cable connected secu rely to y our mobile phon e? # Is the phon e receiving a dig ital sign al? A o r equivalent w ill appear on the dis play of som e phones. # Is the mob ile p hone’s signa l[...]
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28 | CHAPTER 5: W INDOW S 9x/Me SET UP Chapter 5 Window s 9x/Me Setup This chapt er explain s Steps 5-10 for Wi ndow s 9x/ Me notebooks . Before startin g Steps 5-10, be su re to com plete Steps 1-4, covered in Chapter 2: Preliminary Setup . This c hapter sho ws Windows 98 scr eens. W indows 95/Me screens will be form atted differently but f unctio[...]
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CHAPTER 5: W INDOW S 9x/Me SETUP | 29 STEP 7: Install the Software 1. After y ou insert th e DPC into y our notebook for th e firs t tim e, a new hardware or device driver w izard w ill appear. Add New Hardwa re Wizard 2. Fo llow the w izard to install the DPC drivers, inserting the installation CD and m aking t he appropriate s election bel ow as [...]
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30 | CHAPTER 5: W INDOW S 9x/Me SETUP STEP 8: Set up Window s for New M odem After installing the hardware and softw a re, follow these steps to set up Window s for a stan dard 19200 bps m odem: 1. Go to Start | S ettings | Control Panel | Modems . 2. In the Modem Properties screen, click Add . Modem Propert ies scr een 3. T he next screen w ill as[...]
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CHAPTER 5: W INDOW S 9x/Me SETUP | 31 4. In the next screen, check Don’t detect my modem; I will select it from a list . Click Next> . Modem detection s creen 5. Select Standard Modem Types fro m the Manufacturers menu and Standard 19200 bps Modem from the Models menu. Click Next> . Modem manufact urer and model s creen 6. In the next scree[...]
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32 | CHAPTER 5: W INDOW S 9x/Me SETUP STEP 9: Set up Remote Netw orki ng To set up remote networkin g, you w ill need your completed Netw ork Inform ation Form. 1. Window s 95/98: Go to My Computer | Dial-Up Networking | Make New Connection . Note: For later ver sions of W indows 98, a Welcome to Dial-Up Networking scr een will appear, not Make New[...]
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CHAPTER 5: W INDOW S 9x/Me SETUP | 33 4. The next screen w ill report that you hav e successfully created the connection. Click Finish . If usin g DHCP, y ou are now ready to m ake a data call. Go to Step 7. If NOT using DH CP, then you must modify your co nnectio n’s pr ope rtie s to enter any necessary IP address es. 5. To modify the conn ectio[...]
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34 | CHAPTER 5: W INDOW S 9x/Me SETUP 8. In the TCP/IP S ettings screen, enter an y n ecessary settings. C lick OK . TCP/IP Sett ings scr een 9. When y ou return to the m ain connection properties screen, click OK . 10. Restart y our m achine to m ake sure th e changes take eff ect. STEP 10: Make a Data Call Preliminary Check list # Is the card pro[...]
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CHAPTER 5: W INDOW S 9x/Me SETUP | 35 Placing a Da ta Call 1. In Dial-Up Networking , double-click your w ireless connection: 2. A Connect To screen will appear. Enter y our User Name an d Password . Verify th e phone num b er and your location. Click Connect . Connect To screen Note: If you check Save password , the information will be sa ved only[...]
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36 | CHAPTER 6: W INDOW S 2000/XP SET UP Chapter 6 Window s 2000/XP Setup This chapt er explain s Steps 5-10 f or Window s 2000/XP notebooks. Before startin g Steps 5-10, be su re to com plete Steps 1-4, covered in Chapter 2: Preliminary Setup . This chap ter pr imarily show s Windo ws XP screens. Window s 2000 w ill have f unctionally equivalent s[...]
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CHAPTER 6: W INDOW S 2000/X P SETUP | 37 STEP 7: Install the Software After inserting the installation CD and the DPC, complete these steps for software installation: 1. T he firs t time y ou insert the DPC, a device driver or n ew hardw are w izard will appear. Click Next> . 2. Fo llow the w izard to install the DPC drivers, making the appropr [...]
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38 | CHAPTER 6: W INDOW S 2000/XP SET UP STEP 8: Set up Window s for a New M odem 1. Window s 2000 — Go to Start | Settings | Control Panel | Phone and Modem Options . Window s XP — Go to Start | Contr ol Panel | Phone and Modem Options . 2. Click on the Modems tab, then click Add… Modems scr een 3. A hardware w izard will appear. Check Don?[...]
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CHAPTER 6: W INDOW S 2000/X P SETUP | 39 4. Select Standard Modem Types fro m the Manufacturers box an d Standard 19200 bps Modem from the Models box. Then click Next> . Modem manufact urer and model s creen 5. In the next s creen, select the CO M port wh ere you in serted the DPC, then click Next>. Modem port s creen Note: To dete rmine whic[...]
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40 | CHAPTER 6: W INDOW S 2000/XP SET UP STEP 9: Set up Remote Netw orki ng 1. Window s 2000 — Go to My Computer | Control Panel | Network and Dial-up Connections | Make New Connection . Window s XP — Go to Start | Contr ol Panel | Network Connections | Create a new connection . 2. A connection wi zard will appear. Click Next> . New C onnect[...]
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CHAPTER 6: W INDOW S 2000/X P SETUP | 41 b. Window s XP — • Network Connection Type : Select Connect to the Internet • Getting Ready : Select Set up my connection manually Getting Ready s creen • Internet Connection : Select Connect using a dial-up modem Internet Connection scr een • Select a Device : Select the stan dard 19200 bps m odem[...]
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42 | CHAPTER 6: W INDOW S 2000/XP SET UP Entering TCP/IP S ettings 1. Window s 2000 — A fter completing the w izard, you w ill return to the Network and Dial-up C onnections screen. Right- click on the icon f or your new connection. In t he pop-up m enu, select P roperties . Window s XP — After com pleting the w izard, the Connect screen w ill [...]
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CHAPTER 6: W INDOW S 2000/X P SETUP | 43 STEP 10: Make a Data Call Preliminary Check list # Is the DPC properly inserted in to the m obile computer an d connected securely to the phon e? # Is the phon e receiving a dig ital sign al? A o r equivalent w ill appear on the dis play of som e phones. # Is the mob ile p hone’s signa l stre ngth sufficie[...]
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44 | CHAPTER 6: W INDOW S 2000/XP SET UP Ending a Da ta Call 1. Do uble-click on th e connection icon in the task tray . 2. In the status screen, click Disconnect . 3. T he task tray icon w ill disapp ear, and your phone w ill hang up.[...]
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CHAPTER 7: MAC OS SETUP | 45 Chapter 7 Mac OS Setup This chapter explain s Steps 4-8 f or Apple Pow erBooks. Bef ore starti ng St eps 4-8, be sure to complete Steps 1-3, covered in Chapter 2: Pr eliminary Set up . For mor e info rmation o n co nfiguring your PowerBook , refer to y our PowerBook user ma nual or visit Apple' s support w ebsite a[...]
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46 | CHAPTER 7: MAC OS SET UP STEP 5: Insert CD and Launch Instal ler 1. Insert th e instal lation C D into th e CD drive of your notebook compu ter. 2. Do uble-click on th e DPC Installer icon. STEP 6: Set up New Modem 1. From the Deskt op, go to Apple Menu | Contr ol Panels | Modem. 2. From the Connect via pul l-dow n men u, select CF+ CDMA Card [...]
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CHAPTER 7: MAC OS SETUP | 47 STEP 7: Set up Remote Netw orki ng Setting up remot e networki ng for P owerB oo ks involve s bot h the T CP/ IP Control Panel and the Remote Access Control Panel. Be fore setting up remote netw o rking, y ou w ill need your com pleted Network Inform ation Form. TCP/IP Control Panel 1. From th e Deskt op, go to Apple Me[...]
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48 | CHAPTER 7: MAC OS SET UP Remote Access Control Panel 1. From th e Deskt op, go to Apple Menu | Contr ol Panels | Remote Access. 2. Select Registered User and enter y our user Name , Passwor d and phon e Number , following your Netw o rk Information Form. Then click on the Options button. Remote Access C ontrol Panel 3. In the Options dialog bo[...]
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CHAPTER 7: MAC OS SETUP | 49 STEP 8: Make A Data Call Preliminary Check list # Is the card properly inserted in to your m obile computer, and is the cable connected secu rely to y our mobile phon e? # Is the phon e receiving a dig ital sign al? A o r equivalent w ill appear on the dis play of som e phones. # Is the mob ile p hone’s signa l stre n[...]
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50 | CHAPTER 7: MAC OS SET UP Ending a Da ta Call 1. From the Deskt op, go to Apple Menu | Control P anels | Remote Access. 2. Click Disconnect . Your mobile phone w ill hang u p. Remote Access C ontrol Panel[...]
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APPENDIX A: SPEC IFICAT IONS | 51 Appendix A Specifications Physical Characteristics: CF I/O Card Size: 1.43 x 1.69 x 0.13 in (36.4 x 42.8 x 3.3 m m) Interconnect Cable Length: 22 in (559 mm ) Power Consum ptio n: Inactive: 0 mA ( 0 mW ) Active (typical): 3 mA (10 m W) Inter face Standar ds: Com pactFlash Interface: CompactFlash I/O, Ty pe I With C[...]
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52 | APPENDIX A: SPECIFICAT IO NS With C ompactFlash-to-PC Card adapter : All Window s CE-based H andhel d PCs an d pen tablet s, Win dows 95/98/Me/2000/X P notebooks . All Apple Pow erBooks w ith MacOS 8.5.1 –9.2.1 and Open Trans port 2.0.3 or greater. Softwa re Included : Socket Digital Phone Card Installation CD Com patible Ap plications: Wind[...]
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APPENDIX B: H INTS AN D TI PS | 53 Appendix B Hints and Tips Choosing the Right Applications Not all applications are ideal for w ireless netw orking . For exam ple, downloading a large f ile wirelessly takes longer than it does over a landline phone line w ith a regular m o dem. Experim ent w ith y our applications to determine w hich ones work be[...]
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54 | APPENDIX C: T ROUBLESHO OT ING Appendix C Troubleshooting SYMPTOM : • My computer does not recognize my phone and/or AT commands • I cannot place a call. POSSIBLE R EA SONS SOLUT IO N Your phone is not turned on. Pow er ON you r phone. Your pho ne is not communicati ng properly wi th y our com puter. Pow er you r phone OF F, then ON again.[...]
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APPENDIX C : TRO UBLESHOO TING | 55 SYMPTOM : • My call fails immediately OR • I get CALL FAILED on my mobile phone. POSSIBLE R EA SONS SOLUT IO N The phone batt ery h as died. Ch arge or replace the battery . Temporary network problems. Try the call ag ain. CAL L FAIL ED usually disappears after a second try. If y ou still get CALL FAILED, pow[...]
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56 | APPENDIX C: T ROUBLESHO OT ING SYMPTOM : • I get a NETW ORK NOT RESPONDING message on my mobile phone. POSSIBLE R EA SONS SOLUT IO N Your need to update your m obile account. Call your m o bile service provider. SYMPTOM : • My computer dials but cannot connect. POSSIBLE R EA SONS SOLUT IO N You have m ultiple modem s set up on y our com pu[...]
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APPENDIX C : TRO UBLESHOO TING | 57 SYMPTOM : • I get a DISCONNECTED SIGNAL FADED message on my mobile phone. POSSIBLE R EA SONS SOLUT IO N You left th e mobile cov erage area during the call. Chang e locations and call ag ain. SYMPTOM : • My mobile phone show s that the call has connected but my communications software does not. POSSIBLE R EA [...]
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58 | APPENDIX C: T ROUBLESHO OT ING SYMPTOM : • I cannot receive data calls. POSSIBLE R EA SONS SOLUT IO N The phone is not s et up to receive data calls. Follow the instru ctions that came with your phone to set up the phone to receiv e data calls. You can usu ally access this feature f rom the phon e's men u. Your communicatio ns software [...]
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APPENDIX D : ISP RESOURC ES | 59 Appendix D ISP Resources Here are a few Internet Service Providers (ISPs) that y ou m ay w ant to choose from to use w ith the Digital Phone Card. The information in this listing is subject to change w ithout notice. For the m ost accurate, latest in formation on connectin g to a specific ISP with a Pocket PC, conta[...]
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60 | AP PENDIX D: ISP RESOURCES Erols Inter net DNS: 205.252.116.10 http://www.erols.co m/ Alt DN S: 205.252.116.19 POP3 server: pop.e rols.com SMTP mail host: sm tp.erols.com Note: Add 4-6 commas after dial string if not using K56Flex. MCI Wor ldCom Internet DNS: 204.70.127.127 http://www.worldcom.co m Alt D NS: 204.70.127.128 POP3 server: m ail.i[...]
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APPENDIX E: T ECHNICAL SUPPORT | 61 Appendix E Technical Suppor t If y ou have tech nical problem s w ith the Digital Phon e Card, please refer to Appendix C, “Troubleshootin g.” You can also v isit Socket’s online foru m for users to dis cuss tech nical support is sues w ith each other at: www.s o c k et f o r um. c o m If problem s persist,[...]
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62 Limited War ranty Socke t Comm unications Incorpora ted (Sock et) w arrants this product a gainst de fec ts in ma terial a nd work ma nship, under nor mal us e and se rvice , for the follow ing periods f rom the date of purc hase: Plu g-in card: Lifetime (Three years if not registered) Non-removabl e cable: Lifetime (Three years if not registere[...]
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63 Limited Softw are Warranty LIMITED W ARRA NTY. SOCKET warrants tha t the original disk or CD ROM is fre e fr om def ects for 90 da ys from the date of de livery of the SOFT WA RE. CUSTOMER REMEDIES. SOCKET’S e ntire liability and your e xclusive reme dy shall be, at SOCKET’S opt ion, either (a) return of the pri ce paid o r (b) replacement o[...]
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64 January 2002 Document # 6410-00145 I Copy ri ght Notice Copy right © 2002 Socket C omm unications , Inc. Al l righ ts reserv ed. Socket, the Socket log o and Battery Frien dly are regi stered tradem arks of Socket Com mu nications , Inc. Digital Phone C ard is a trademark of Socket Com mu nications , Inc. All oth er brand and produ ct nam es ar[...]
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65 Regulatory Complia nce The Socket Digital Phone Card is designed to b e compliant w ith the rules and regulations in locations w here they are sold and will be labeled as required. This produ ct is t ype approv ed — users are not required t o obtain license or authorization before using. Radio Frequency Interfer ence Requirements This device c[...]
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66 Radio Frequency Interfer ence Requirements – Canada This Class B digital app aratus meets the requiremen ts of the Canadian Inter ferenc e-Causing E quip ment Regulatio ns. Cet app arei l numérique de la Classe B respecte toutes les exigen cies du Regl ement s ur le Matériel Brouilleur du Canada. NOTE: T o comply with FCC and Indus try C ana[...]
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Printed in U.S.A.[...]